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MakeMyTrip India Complaints & Reviews

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Last updated Apr 8, 2024
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Gurgaon District
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122016

MakeMyTrip India reviews & complaints page 270

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S
Sahaj Nagpal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tickets confirmation

Address:New Delhi, Delhi

Hello,

I made a booking from delhi to bangkok on november 3 and was told that i can make partial payment and the remaining amount at that time later. After making the payment i have received the itinerary details for only 4 tickets and the remaining 3 are yet not sent over. I have tried checking the booking ids on my own and of the remaining 3, 2 are in1711b0s4527517, in1711b0s4527454.

I have called numerous...
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B
bhauwarpe
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forgot user id & password

Address:Nashik, Maharashtra, 422012

Dear sir,

bhausaheb laxman varpe
i have forgent my user id and password seens i have to book tickets pl recover my issue as soon as possible.

my user id was bhausaheb and forgets password
we have not properly response by customer possible to u my issue otherwise I will be stop subjects don't properly supported by me.

this is last my mail and compliments. Possible to u or nobr...
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M
Murthi R
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of my journey from bom to cjb on 1.12.17 without my knowledge

Address:Coimbatore, Tamil Nadu

I have on 24.10.17 by mistake booked my journey from mumbai to coimbatore on 30.11.2017 pnr no. Njcj3r flight no.6e 375, instead of 1.12.17. Immediately i have cancelled the ticket too. On 29.10.17 when i approached for refund, after a lengthy discussion my call has been transferred to goindigo. They after viewing in their system told my ticket has not yet cancelled and they told my journey can be very well re schedule. As per their advice...
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R
Rutvik Upadhyaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized transaction through my own makemytrip account

Website:www.makemytrip.com

Its regarding booking id : nf[protected] of my wife which was cancelled automatically by someone (Yes i still dont know who did it as its been 4 days and they haven't replied back) and after complaining to them they refunded me for this ticket without even informing me the reason of this cancellation and who cancelled it. First they claimed it was me which is rubbish as i have sent them all proofs of email and sms which didnt have any...
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Y
Yaswanth Gaddipati
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus ticket booking update

Address:Hyderabad, Andhra Pradesh, 500049
Website:makemytrip.com

I booked bus ticket from mobile app mmt on 4th november 2017 from chennai to hyderabad and there is no message & app confirmation i called them up there ivr system is so complicated it has take for me almost 1 hour to connect to there representative, then they asked asked my booking id i said to them they said there was no booking confirmed on this number then i tried again then they updated in my account and before 1 hr for bus departure...
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S
sreenivas ks
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mmt booking id nr2151148887315

I have not received refund for the above unsuccessful booking inspite of several request
I request you once again to refund amount immediately. I failed to understand how you are collecting money for an unsuccessful booking and not refunding money and resolving the issue. You have informed that it will take three days for refund
K s sreenivasa upadhyaya...
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N
Nabin Chandra Sarkar
from Sambalpur, Odisha
Jul 6, 2022
This thread was updated on Jul 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding money

Address:Uttar Dinajpur, West Bengal

Last 6th oct. I booked a hotel through mmt. But on 11th oct i cancelled it. They told me via mail it will cedited to ur account 12 business day. But till now it not reflcting my account. And i submit my account detail via mai. The provide me a arn no. But band cant trace the amount through arn they need utr no. But the team cant provide me that. I told it the customar care they always told me they need 24-48 hours. But they donot any response...
+2 photos
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P
pankukr421
from Delhi, Delhi
Jun 21, 2023
This thread was updated on Jun 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mmt is not allowing me to edit my review for a hotel.

I have posted one review by mistakenly on some other hotel which i did not stay. Now i want to delete that review but mmt is not allowing me to do so.

I have booked hotel fidalgo karnal for 29th oct 2017 but due to some reasons i couldn't check in. Later evening i booked another hotel leela grande in same city and stayed there. Next day while i was submitting my review for leela grande but mistakenly i have posted it on fidalgo.br...
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N
nehamissshhhh
from Tirur, Kerala
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hospital instead of hotel

Website:www.makemytrip.com

I along with my business partner lanaded from malaysia to cochin on 29/10/2017 in search of nearby hotels i found vrindavan retreat around 5km from airport worth of 1780 inr, i went ahead and booked this hotel then somehow i managed to reach there which was almost 12km away from airport cab charged me 1500 inr, after we reached there we couldn’t find anyone around it was complete remove area non of villager nobody was around all we could...
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K
kamelia03
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund and misleading information

Address:560102
Website:Make my trip

I have cancelled a ticket from hyderabad to bngalore on 20th october. Make my trip had promised me to refund the amount withing 72 hours. After a week when i called the customer support they denied on the refund and escalated the matter to the floor manager mr. Hari om. He promised me that the refund will be done within 48 hours and i will get a call from them. I am still waiting for the refund. As make my trip website promises that if they...
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A
Aditi Pal Das
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mmt wallet payment option is not there for flight booking

Address:560067
Website:MakeMyTrip

I received 700/- cashback in my mmt wallet and i want to use that for flight booking. I was looking to book for bangalore to goa flight but mmt wallet was not present as the payment option.
I found the terms and condition section showing that i should be able to use the wallet money for flight and hotel booking, but makemytrip is such a fraudulent company that i could not even use that for flight booking.
After giving a blind...
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M
Md Sami 123
from Jharsuguda, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash back not give me 35 days after paid.114000

Address:Sundargarh, Odisha, 770048
Website:www.makemytripe.com

Sri

I am halim khan booking a holiday package in make my trip june-2017 rs.1, 14, 000/- full paid in befour 5 august hdfc credit card cash back offer in make my trip.
And cash back rs.17000/- but cash back date is 27.09.2017 but is today 31.10.2017 its not give me so sir plz help me
My travel date is 29.11.2017 iam very problem its service the customer care not help me.
Al so branch manager not solve the...
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S
saptharishi L A
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of rs.20000 as advertised for cancellation of flight

Website:Consumer Complaints

Ref; ticket booking id: nf [protected]
Sector blr to hyd time: 12.10 in indigo booked through make my trip.
To travel on 25.10.17 wed
Booked ticket on 25.10.17 by paying rs.2349 through credit card for
My immediate officer for important business dealing.
Flight cancelled and informed over phone and got refund.
But as informed through online advertisements (At the time of booking) make my trip...
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J
Jitendra Tekwani
from Petlad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount get deducted without booking id

Website:MAKEMYTRIP

Hi,
I was booking a ticket from makemytrip, amount got debited from my account and i also get a mail from my bank regarding but make my trip is caliming that transaction got failed. Please find the details below :
Transaction amount : rs. 2, 882.00

Transaction date : october 10, 2017

Payment id : [protected]

Consumer code : nu[protected]c01

Bill reference information...
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A
anekant9
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deceit and fraud in hotel booking

Address:110092
Website:www.makemytrip.com

I booked a hotel through makemytrip which is a 4 star property in singapore with the name 'hotel nuve heritage' located at 13 purvis street but i got a booking in some other property which is a three star property by the name ' hotel nuve' which is located at 9a-13 jalan pinang road in singapore. I have a voucher with the name hotel nuve heritage but according to the hotel makemytrip is not affiliated with this property instead it is affiliated...
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Priyanka Roy Choudhury
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complete cheats

I would like to describe my experience with mmt (Which is in fact a huge brand name), provides worst customer service, treats customer like # once the payment is made. Lots of faults and bugs in their app and functionality which they dont care to accept as their mistake.
So, i made a booking for a hotel (Non refundable), due to some emergency situation i could not reach on that date, so instead of cancelling there was an option provide...
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C
Chris96
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund

Dear trip organisor,
Sorry to find that you were unaware that the flight did not take off. I have not taken the trip from trivandrum to bangalore as the flight was cancelled due to runway restriction at trivandrum airport and eventually i had to cancel the ticket directly as you did not have any option to do so; not even phone numbers for assistance.
Furthermore, i had to put other agent to help me get the ticket cancelled....
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S
sidd_chak
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for my failed transaction

A reference id[protected] has been assigned for your query. You are requested not to change the subject line containing the reference id when replying to us to enable us to serve you better.
Dear sir
Kindly note i have not received refund for transection while booking hotel room at shri ganganagar. Sir amt rs 695 /- has been deducted from my icici bank account twice. Dated 23 oct 2017 please reimburse at earlies
Rgds...
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D
dibyashanka chakma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booked ticket for children but named it as infant in the ticket lost 19000 for instant current ticket by the spice jet staff

Address:New Delhi, Delhi, 110045

I have booked 3 tickets from makemytrip with pnr no cbzrpd and booking no nf[protected] of two adult and one children but there is no mention children in the ticket and my son have been put as infant and unfortunately i have been robbed rs 9195 (Pos [protected] and txn 292556) and rs 9662 (Pos [protected] and txn 052357) with two pnr no m8j7mm and z2p6hr for instant booking of my son aged 4 year old. Even there is no mention of...
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dram876
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I wa my refund.

Address:Thane, Maharashtra, 421306
Website:www.makemytrip.com

Dear team,
I am deepak kumar ram. My booking id is nf[protected].
I have four passengers.
Sr. No. Name age fare
1. Meera kumari - adult. 5, 137.00
_
| 2. Jinisha das - infant. 5, 137.00 |
|_|
3. Janhvi das - child. 5, 137.00
4. Jyotiraman das. Adult 5, 137.00

But fare have been same why?
I am attaching my invoice ticket.
So please check it.br...
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