MakeMyTrip India Complaints & Reviews

Purchased the Flight + HOTEL booking from make my trip " Booking ID NP[protected] " for Delhi to BALI and back Have placed the cancellation since 10th of Dec. "No refund yet" Have recordings of how their software is full of issues. Been calling their IVR and still every time a new request is being generated. Following are the requests created and closed without intimation : : [protected] cancellation due to some...

I was booking flight from mumbai to hyderabad on 29th of december my booking was automatically cancelled and it was showing ereor that transaction could not be completed But the amount was being deducted and i have received messsage that amount will be credited within 3 working days but still i have not received any refund NF[protected]...

Dear Sir, I have booked domestic flight ticket NF[protected] on 7th December 2015.in makemytrip.com by seeing the offer FLYNOW. With this code I got 750 rupees credited to my wallet with 3 months validity. On jan 1st 2016 the wallet money got deducted with out any notice.I have raised complaint[protected] on Jan 1st 2016 till now no resolution and hell lot time got wasted to check with customer care. It is better to book with other...

Sir good evening my packge booking id is IN1510B5s097919 tatal packge booked in 34931 and i gave u r payment 26000. my due payment is 8931. date 7-1-2016 u r company send me mail my due payment is 23931 why? Tnx With Regards Narendra Narang...

With reference to the booking ID NF[protected] with make my trip for my journey from Mumbai to Madurai on 08.01.2016 and madras to Mumbai on 13.01.2016 which I have booked on 11.08.2015 and confirmation of the ticket booking was received through mail dated 11.08.2015 from Make my trip at 12:33 PM. Now, today when I called up at Air India Customer care number to know the flight status I got to know that my ticket is cancelled by the travel...

I am a regular customer of makemytrip. Recently i tried booking a flight ticket, but I am not able to use my wallet balance. I don't understand that if I cannot use the wallet money what is the use of this balance. I am highly unsatisfied with this. Please make this wallet balance available for all kinds of booking. My email address is [protected]@gmail.com...

Incident Date: 25th and 26th December 2015 Make my Trip:[protected] Me and my friend have booked a hotel (Royal Palace, AJMER) on 25th December 2015. At the time of payment, we have done a full payment of amount as shown in billing. At the time of check out hotel employee asked us to pay sum of Rs 1200/- more to pay as per voucher. While there is no information given at the time of check in. Make my trip team is not ready to...

Sir I am rajendhar puppala registered with makemytrip with mail id [protected]@gmail.com.my booking id: NN[protected] booking date:05 march15..e ticket numbers[protected],[protected] were cancelled by me and got refund confirmation reference numbers IN1508R4S178933, IN1508R4S179031 for the amount of rs16, 213.but not credited in my account as on today.i am contacting makemytrip id [protected]@makemytrip.com and regularly...

I booked an Air ticket through makemytrip.com . The box for travel insurance was checked and I didn't uncheck the box. MakeMyTrip.com charged Rs. 249 towards travel insurance. The complaint is that the website shouldn't expect the customer to uncheck the box for travel insurance. The user should explicitly buy the insurance if he/she wants it. This is cheating as consumers may not notice that the insurance box is checked automatically....

1. Package was offered with dinner for all nights, additionally 1 Night Candle Light Dinner and Cake but after paying total amount they have not issued any Voucher for dinner. After Complaining, they asked very straight forward that we acn not provide. 2. In Last Day, they have not given any sightseeing and booked flight on morning 07:00 AM and Airport was 3 Hour away from Hotel. 3. Dropped multiple mails to agent but no response at all. 4....

I had booked a room at Hotel Kaveri Mahal in Madurai on 28th December 2015 via makemytrip.com and had made a payment of Rs 607.00 via the payment gateway of the site. However on arriving at my destination, the hotel authorities said that my booking had been rendered cancelled, and there was no notification regarding the cancellation of my booking. Neither did I get my room, nor did I get a refund even after a complaint had been made in the...

The tickets booked from Chennai -- Bangalore on 2nd Dec 2015, had been cancelled due to floods in chennai and inspite of repeated followups, they have not yet taken care of the same. BOOKING ID : NF[protected] BOOKED FOR 2 PASSENGERS. Various calls of theirs had been handed by their executives like mahendra singh, Deepak, sarika, Moni, Mansoor, Ruchi . They assure that their floor managers will call back and does not happen. Had...

My air ticket id NF[protected] was cancelled due to Chennai flood on 4th Dec 2015 and was said that refund will be done by 11th Dec 2015 but since then i have been calling them and the response is that it will done in next 5 days and this 5 days is being said for the past 2 weeks. I need this issue to be resolved at the earliest. Regards Nisha...

dear sir i have booked a ticket under two booking id .In booking id in1512b7s268805 i had paid rs.12500 and in booking id in1512b7s273941 i had paid rs.70300 in both the booking are round trips but due to your internal error and mis planning i am getting message that i have due amount rs.29236 after payment of full amount in both the booking id. In last 2 or 3 days regularly ur customer support team calling and giving different statement...

I was supposed to get a Cash back of Rs.1200 on my flight booking from Make my trip in November 2015 but I have not received till now. Booking Id - NF[protected] Booking Date- 25th August'15 Flight Details- From Bombay to New Delhi Date of Flight - 11th November'15 I also tried contacting Make my trip for the same, they said they will try to resolve but could not. I am extremely disappointed with their service and have not...

A) Details Date of Journey: 31st December, 2015 Travel details: From Bangalore To Hyderabad Ticket booking Id: NU[protected] Bus operator: Sharma Travels B) Issue Bus booked by Makemytrip team was "from Bangalore to Thiruppur" C) Details of Inquiry made with bus operator and Makemytrip Reason cited by Sharma travels: System error in Makemytrip.com w.r.t Non A/c buses booking from Bangalore to Hyderabad Response from Makemytrip.com:...

I booked ticket on 26Dec2015, using iOS app. The flight sector was Bangalore to Pune and date selected was 09Jan16. The flights which were listed were of 10Jan16. The Calendar bar shows 09Jan on the app. One doesn't know, until one books the ticket and gets the confirmation email of booking of wrong date. I logged the case straightaway and recorded the video when I realized that the iOS app has bug. Video was shared with MMT team, but they...

I had booked at Hotel Coorg -O-FARM for 2 Nights (Nov 12 and Nov 13 2015). When I reached the hotel, the hotel manager ( Mr Alamanda Rakesh [protected]) informed me that the Make my trip has not informed them of the bookings, hence there is no booking in my name. Since the hotel rooms were available for one day, they permitted me to stay on Nov 12th 2015 and i was asked to look for alternate accommodation on the following day. When...

I have booked air ticket from make my trip website on dated[protected] from New Delhi to Patna by using my payback redemption of Rs.414 which is get deducted from my Payback Account and Rs.0 discount has been given into my booked tickets. Further I have got a msg from payback that you have redeemed 1656 payback points for your shopping and order number is 1141786. Later I re-quoted my complaint to the Payback team & Make My Trip but...

Hi Booked a vacation/holiday with MakeMyTrip for Thailand. I was charged extra for asking private airport transfers and i was given shared transfer everywhere. I have tried contacting company 20 times in phone, written 30 emails and opened 8 complaint tickets. They have not taken any action. The customer care executive say they can see the issue but they dont have any idea why money is not getting refunded. I have been following up since...