MakeMyTrip India Complaints & Reviews

I had cancelled my tickets on 04th May but the fraud MMt team processed the refund under two parts but with the same transaction id for bank so obviously only one fourth of the refund was made & afterwards I have been trying to tell this problem to their team but haven't received anything more than a standard reply template that's just forwarded without reading the message. I have been told 03 times since then that the refund process has...

I had booked a flight from Goa to Nagpur vide booking ID No NF[protected] for travel on 16.08.15. However, when the ticket was booked, I got booking confirmation for 16.04.16 instead of my selected date of 16.08.15. I raised the complaint to MMT, who initially replied that I might have made mistake in booking date. After further followups, I received a reply from Ms Megha Saraf on 02.07.15 that they have checked their logs and as per the...

Booking id: in1504b0s020390
Refund date: 11 apr 2015 05:30:00
Refund amount: inr 23660 / -
Refund reference number:[protected]

The amount is not refunded till date (02 july 2015) . The company intentionally makes delay to get revenue.

Don't go for any business with them....

Sir, I have booked a honeymoon package to manali from rest of India through makemytrip.com. and pay them Rs69478 for it. Before the trip stated there is a strike in manali. however the taxis registered out of Himachal Pradesh are going to rothang pass.The makemytrip people arranged the trip with a bus instead of a tempo traveller to the place knowing very well that the bus cant go to that place. when I asked them they told it will be arranged...

On 18th April 2015 I tried to make flight booking through makemytrip application from mobile. While booking the booking got failed but amount got deducted.as I immediately contacted makemytrip customer service department they told me to wait for 15 working days for the refund of cancelled booking. From then onwards I've called them more than 30 times. I'm having almost all recordings of our conversation. Every time they ask time period of...

I had made an International holiday booking for Hong Kong.through Make my trip. The trip was for 3 Nights Cruise and 2 Night Hotel Stay. After receiving my advance amount Make my trip changed the itinerary to 2 Night cruise and 3 night hotel stay. Since the rate in hotel compared to cruise is cheaper I asked for a refund . Make my trip agreed to give Rs 10000 as refund out of which Rs 5000 will adjusted in my trip amount and balance as Make...

Refer to the subject, I booked my tickets on 30th April'15 for Rs 14000. Due to some flight problems i got it cancelled on 6th June @ the time of cancellation I got confirmation that 5849 will be refunded. However received only 1900. Now i am chasing these people like anything for my refund i have sent mail to anita.[protected]@makemytrip.com. Neither i got a call from their end nor any mail on that reference. This company & there people just...

I have booked hotel for 27th July 2015 in Austria trend hotel which was showing at the time of booking that it's 100% free cancellation policy till 24th July which still can be seen on hotels site, I am sorry to add that on 29th June 2015 I have contacted six make my trip customer care people but all had just tried to manipulate my problem all are just lier and tried to cheat me now I am alerting make my trip that the hotel did not sent me...

Dear Sir, I booked a domestic holiday trip (shimla manali chandigarh) with makemytrip @ 64000 INR with Innova 8 seater (sofa seat). I paid 12000 INR extra for Innova 8 seater (sofa seat), but Makemy trip not provided cab after finalization. I tried to call to Mr Amit Bhardwaj and Mr. Kundan who finalized this deal with me but both are so irresponsible that not picked my call, I tried many times to talk with both person. I can't understand...

I booked a domestic holiday with makemytrip @ 64000 inr, i paid 12000 inr extra (Actual cost was 52000 inr with sedan car - tata indigo / maruti dezire etc. . .) for innova 8 seater (Sofa seat) , but makemy trip not provided cab after finalization. I tried to call to mr amit bhardwaj and mr. Kundan who finalized this deal with me but both are so irresponsible that not picked my call, i tried many times to talk with both person.
I...

i made a booking for the flight from Imphal to delhi for 15th july 20 minutes ago through debit card for which the booking was unsuccessful while the amount got deducted from my account. Please look into the problem as soon as possible and please do let me know when the amount will be refunded....

Reference ID[protected] I had booked hotel through Makemytrip.com in Nahan. They have confirmed booking with 100% advance. Makemytrip has given me wrong information as this hotel which was shown to present in Nahan is 17 km before Nahan. This has spoiled my entire vacations and we have to come back after two days. I can provide the confirmation and booking voucher given by makemytrip. I am asking Makemy trip to reimburse the...

I have booked Jet airways ticket to Bangalore-Chennai via Makemytrip.com, on travel date flight scheduled got delayed by 4 hours, hence I had cancelled the boarding pass and took a other flight, during cancellation Jet airways assured me that they going to refund 100% ticket prices and refund should be initiated through makemytrip since they were the travel agent booked the ticket. I have requested the cancellation online through makemytrip,...

Though communicated several times to ms Akriti Arora-makemytrip agent online for refund of 800$ since 2 months, she is not giving the refund for the hot air balloon ride in capadoccia in turkey in april 2015 which was cancelled.. The persons who gave the cash directly to the international agents were refunded but we had given to makemy trip online site in ch form -which is still not refunded.. though commuications done through emails from...

TRip id NR[protected] rs not yet refunded from ur end iam fed up with ur service some peoples say we initiated the refund on 15 th june but not yet refund to my account they given reference[protected] but from irctc the amount was refunded to makemytrip wallet on 13th may 12 am settlement id [protected] but not yet received my amount really i had worst experience on ur concern how many times i wanna escalated This issue i spoken...

I made an unsuccessful booking with booking ID:NF[protected] on 24th May 2015 and the amount 9990/- was deducted from my SBI account. I complaint regarding refund and the refund was processed and approved with refund reference number:[protected]. I have tried the costumer care for MakemyTrip several times(6-7) and they keep on saying that they have processed the request and I need to wait for so and so days. First time they said it will...

Travelled to Australia on a package offered by make my trip between 25th April and 9th May and in one of the hotels travelodge went worth Sydney amount of Rs.11, 163.46 on 9th may and Rs.3013.51 on 10th may respectively deducted from our credit card account for reasons unknown. Since we had departed on 9th early morning to India we came to know about this once we came home. On 11th the matter was reported to make my trip local kammanahalli...

i booked a train ticket (booking id: NR[protected] from trivandrum to managalore on maveli express.. i book it via make mytrip ..online..amount has been withdrawn..but unfortunately PNR has failed for MMt booking .. refund amount of 988.69 rupees not credited... i doesnt reflect on my account .. 15days passes away .no response.please take action as fast as possible Raju...

Availed MMT package trip to Australia from 25th April to 9th May. Our credit card copy was taken by hotel for deduction of 1 Aus $ as refundable deposit which had been similar practice in other hotels in australia and we never had any problems.On our return we found that an amount of Rs. 11, 163.45 on 9th May (early morning we departed to India) and Rs.3, 013.51 on 10th May were deducted from our credit card with out any intimation or authorisation...

This is to advice you if you do not have correct information of the travel agents don't make any bookings because nothing is going from your side but who trust you and make bookings thru you will suffer. In my case you sent travelling details, which the travel agent buses does not move on that route. After that you provided another booking which is nearly 35 KM from my place. previous booking just 17 km from place, so you understand or not...