MakeMyTrip India Complaints & Reviews

There are 3 bookings I made in the last couple of weeks which were canceled and this has resulted in failure on Makemytrip’s part to issue refunds. In one case, the cancellation charges MMT showed on the site at the time of cancelation were nearly half of what I was actually charged. At this time, MMT owes me a little more than Rs. 22500 and despite over ½ a dozen calls with lots of holds, multiple email messages to [protected]@makemytrip.com...

TICKET WAS BOOKED on 9th April. After a week i got a message that ticket got cancelled with out my knowledge. Subsequently when i was expecting the refund i got the refund of Rs. 102/- against my payment of Rs.6548/-. I was harassed, since Makemytrip has cancelled my ticket without even my knowledge and then i had to make an alternate arrangement for my travel with higher cost. Finally on refund they have swallowed the complete my by refunding...

Makemytrip is cheating by taking payment and then confirming booking has failed. Refund would take 3-14 days and their service centre does not answer calls and keeps you waiting for nearly an hour. And then when you complete the online complaint form, you get a message “oops we are facing some difficulties”. But still nobody calls you even though they have a faulty system.
My question is all over the world online booking...

On 2nd may 2015, I opened @Makemytrip to book a flight ticket. After the complete transaction @Makemytrip showed me a technical error page. Because o[censored]rgency, I booked the ticket 2 more times but the result was same i.e some technical error. After around 10-15 min, I got a message from my bank account regarding the deduction of money thrice, but there was no confirmation from @Makemytrip. Now whenever I called @Makemytrip there...

I was making a Ticket when my transaction failed on 20th April. I got a reference no NF[protected]. I called up make my trip and they said its a technical fault and I will get my money in 7 working days. Rs 8781/- was deducted from my bank. The same was not resolved. They asked my bank statement which I provided and again a confoirmation from bank that the money was paid to makemytrip was also provided. They confirmed me several...

My Booking ID is : NR[protected] Refund Reference No :[protected] I had booked my rail tickets from Hyderabad to Chennai on 29th April 2015 (Amount Rs.4122) Unfortunately due to some technical error money got debited from my account and I got an email from MMT saying that the refund is initiated and will get refunded within 72 working hours and after 72 working hours the amount got credited was 1251??? I wonder where did my rest of...

I booked a domestic flight ticket from Chennai to kolkata through Makemytrip on 3rd Sep.2014, Travelling date was 4th april2015 of Spicejet airline, But spicejet has cancelled the flight and he given 100% refund due to "no show Flight".I also called to makemytrip for cancel the flight ticket on 31st march2015 and he calcelled my ticket and told that refund will we initiated within 4 days, But after 40 days amount not credited in my account.They...

Dear Sir, I had made a booking through your Organization for the month of October 2014.This was the trip at Kashmir when it was completely flooded and all the travel companies had issued refund for the same as I had got the refund of my Air Tickets from GoAir. But I have been writing regular mails to you but there is no response as yet. I am suppose to get a Refund for Rs. 18500/- but they are keeping on delaying the matter and now...

i purchased an international ticket on Makemytrip. The connecting flights were hyd to delhi by air India, delhi to Frankfurt by airIndia and Frankfurt to Rio de Janeiro, Brazil by TAM. AirIndia cancelled the first flight a day before the flight and did not provide any alternative flights. Make my trip did not do anything to help either. The Makemytrip has one thing to say for everything - we are talking to the airline. Will I get an alternative...

I made booking for greece honeymoon package. They told me the documents and i told them that i dont have ITR & PERSÒNAL BANK STATEMENT they said it will be done by sponcering and i gave all doc of sponcership But before 20 days of travel date they said we need your personnel itr and bank statement and i told them that i dont have so they are blaming me for this and putting penalty charges which are false. As i was clear to them from...

Hi, I have booked flight tickets from bangalore to Jodhpur and applied MMTAPP500 from my phone on[protected] and I have booked one more ticket from Jodhpur from my friend's phone and applied MMTAPP500 on the same day. I made sure that both the time the Coupon was being used for the first time. Its[protected] but dint recieve the cashback of 500 + 500 still.Its fake or you really provide 500 off first time app user My e-mail - [protected]@gmail.com Cell...

I have been trying to find out about my International ticket refund amount since yesterday. Spending almost 2 to 3 hours on the phone. First of all it will take more than half an hour to reach to the representative and secondly most of your representatives don't know the basics of ticket booking. When I ask them about the how they arrived at my ticket cancellation figure they say Hello hello and disconnect the line or they put on music which...

I made a booking using the mobile app on 2nd May 2015, but it said booking failed for the first time (NF[protected]and app said it is due last minute fare hike and asked me whether you want this money back in your card or or MMT account, i opted my card . Since i urgently needed this ticket I went ahead and made the same booking (NF[protected]again this time it was successful and amount charged again. After some time I receive message...

I made a booking on 18th of March'15 from Lucknow-Chennai. I used a coupon for SBI card to get a refund of 15%(max. of 1000). I did not get the cash back for two weeks so I called make my trip and they told me I will get it in 21 days. I did not get the cash back. I have called them almost 7-8 times for the same. I even registered a complaint for the same at MakeMyTrip. They called back and said it will be done in next two days. It is not...

Dear MakeMyTrip customer Support, Please be advised we have been subjected to a LOT OF Harassment by your company having taken the customizable package MakeMyTrip Booking ID - NL[protected] Super Dubai with Trio Value Pack I was able to customize my tour according to the options given and suitable for my requirement Additional Components Details Activity Dubai by Night City Tour ATLANTIS - THE LOST CHAMBERS (EXCLUDING TRANSFERS) Ok...

I had cancelled my ticket on 7th March and after many mails and endless phone calls i got this information Booking ID: NF[protected] Refund Date: 01 Apr 2015 05:30:00 Refund Amount: INR 9, 593.00*approximately Refund Reference Number:[protected] But till date this amount has not been reflected in my account. The Refund call executives are very basic and don't know how to handle this call. Especially my last call With Ms. (Shivani...

I have booked my flight from Port Blair to Kolkata on Spicejet airlines flight SG-733 (Mon, 6 April 15, 08:05 hrs PNR-U111NR) but due to seasonal timings change they postponed the flight to 11:45 hrs on Mon, 6 April 2015. As i have another flight to catch to Delhi so i cancelled the above mentioned flight directly with the Spicejet airlines and also informed MakeMyTrip. Spicejet refunded the full amount (i.e. Rs 12, 010/-) for it but...

My Kid loves bath tub and hence I wanted a room with bath tub when I checked you web site it did mention that the even standard room has a bath tub facility. After booking when I checked with the Hotel they says that it doesn't. THIS IS CHEATING. They are not giving an option to upgrade nor cancel the booking. This is the most pathetic service I have ever experienced. I have always been doing my international or domestic booking...

I booked a ticket from Makemytrip.com web site on Monday 27th April 2015, from Dubai to Delhi in Jet Airways and gave my e-mail id ( [protected]@gmail.com) and my Dubai phone number which is [protected]. the booking was for 29th April 2015, unfortunately i did not receive any confirmation from makemytrip.com and money was deducted from my bank. On calling makemytrip.com, i was informed that no payment was received and i was directed to send...

MAKEMYTRIP BOOKING ID NF[protected] BOOKED ON 2ND SEPTEMBER 2014 DUE TO CHANGE IN FLIGHT SHEDULE I CANCELLED THE TICKET DIRECTLY FROM SPICEJET AND THEY REFUNDED THE WHOLE AMOUNT OF 732RS TO MAKEMYTRIP. CANCELATION DATE 11/02/2015 TILL THEN NO REFUND FROM MAKEMYTIP TODAY 1/05/2015. CALLED 100 TIMES TO MAKEMYTRIP 9 COMPLAINE ID GIVEN TO ME TILL NO RESOLUTION SPOKE WITH (SHRUTI SHRIVASTAVA, Kiran Shahi, puneet kumar, RIZWAN QUERESHI, VIKRAM,...