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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
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122016

MakeMyTrip India reviews & complaints page 348

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Address:Bangalore, Karnataka

The above flight ( OJVPJR ) were cancelled by airline due to operational reasons on 25th Jan, ..after that at least 20 calls and 20 emails but till date full refund have not been made ...every time I have been given date to wait and once no update upon contacting back again given a revised date 1 week later ... I am really pissed off on your services ...first time you guys told me to wait until 8th feb then 18th Feb then 29th feb...
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Yashwin Vignesh
from Visakhapatnam, Andhra Pradesh
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Booking transaction completed but no intimation from make my trip

Address:Chennai, Tamil Nadu

Hi, yesterday I booked the ticket in make my trip from chennai to Hong Kong using my credit card !! I booked the tickets in the name of yashwin vignesh anand in air india flight !! Departure on March 29 and return on April 3 Friday !! But after I clicked the top and clicked ok I received the msg from SBI bank stating the amount had been deducted !! But the webpage didn't display any e ticket or eticket no or any intimation it directly went...
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Address:Bangalore, Karnataka

I have booked a flight from Bangalore to Hyderabad. Travel date was 11/NOV/2014. Air India Flight got cancelled and air India people mentioned money will be refunded back to makemy trip. I raise couple of requests to makemytrip, still i haven't got my money back. It is been close to 5 months. incident id :[protected],[protected]...
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Tkdas
from Bengaluru, Karnataka
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No Refund for 3 months - company does not even respond properly

Address:Bangalore, Karnataka

I have booked a ticket for Indigo using make my trip with Booking ID NF[protected]. in Dec '14 and refund still not done from MakeMyTrip in 3 months time. 1. After logging cancellation with Indigo office still make my trip does not even initiate 2. Multiple follow up but no clear respond and refund still missing. Thnaks, Trideeb Das...
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M
Malay Bajpai
from Delhi, Delhi
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flight cancelled without intimation

Address:New Delhi, Delhi

I have booked return flight from del jai del through makemytrip app booking id ID -NF[protected]. Then i tried to cancel booking on 19 through the app but it dnt happen some sms came that the cancellat ion penalty is high so no cancellation but two days later on 21 i get a sms that my flight is cancelled. By this time i had planned to take the flight. I dnt understand two things one the app never confirmed the cancellation request and when...
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sureshnp24487
from Chennai, Tamil Nadu
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Full refund not received after one month passed

Address:Mumbai City, Maharashtra

Dear Sir/Madam/ I was booking ticket as per below details Coimbatore. - Mumbai 26th may Air india, Mustafa merchant + 3 Ticket was not booked but money of rs. 14324/- is debited from bank. i have received refund of rs.13724/-, i am stall waiting for 600rs. from last one month...
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js3208
from Ludhiana, Punjab
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Refund not received even after More than 3 Months

Address:Chandigarh, Chandigarh

It has been more than 3 Months and I have not yet received the amount for the Flight which had been cancelled by me. On 9th December, 2014 I had made a booking whose ID is - MakeMyTrip Booking ID - IN1412B6S065455 I cancelled this Flight and its Reference Number is - IN1412R6S110377 The ticket was cancelled and I received an email from MakeMyTrip that the refund will be initiated within 5 Working Days on 15th December 2014....
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A
ady todi
from Chennai, Tamil Nadu
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deficiency in services :fake vouchers : claim letter

Address:Chennai, Tamil Nadu

21.03.2015 To Make My Trip Chennai Res Sir / Mam Sub: Complain cum Claim Letter Against Booking ID: IN1501B7S057268 in the name of Adarsh Todi Horrible experience I, AdarshTodi, Booked a holiday trip to Sikkim with Make My Trip (Booking ID: IN1501B7S057268), Chennai office through Mr Abhishek Damani ([protected]) and Ms Nikita Kapoor ([protected]) and they were in charge of our trip. Having previously availed the...
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yogesh2015
from Bengaluru, Karnataka
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Cancelled Ticket Money not refunded

Address:Bangalore, Karnataka

Hi I booked Jet Airways ticket in January 2015 for Bangalore-Delhi route . I cancelled the tickte online using Makemytrip.com in January 2015 itself . I am trying for refund of money from Makemytrip, but they have not refunded the money for last 2 months except providing lip-service and sending emails that we are working on the same . It is a fraud company and cheating gullible customers and sub-standard website . My booking ID NF[protected]. Please...
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roopkatha
from Mumbai, Maharashtra
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app crash leaving customer stranded

Address:Hyderabad, Andhra Pradesh

Hi, I had booked a hotel reservation on my way to hyderabad. It's my first time in the city. Since i m travelling on a tight budget, I had booked a moderately inexpensive hotel through the app, for Four days. unfortunately the app crashed, leaving me without the money, because the money was deducted from my account to makemytrip... And I didn't get a booking confirmation. I called up customer care and they initiated a refund that will...
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AmitPJ
from Pune, Maharashtra
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Refund not received after 3 mnths of cancellation

Address:Pune, Maharashtra

Hi, myself amit Joshi, my booking id is nf[protected]. I cancelled my booking almost 2.5 mnths back still not got my refund amount. Called almost 20 times to ccare, but they always say wait for seven days, now i lodge a complaint to your refund tracker team on 11th march 2015 to get my RRN no so that I can go to the back to check my refund status. LAST TIME I REQUESTED YOUR ACCOUNTS DEPARTMENT TO LOOK INTO THE SAME BUT STILL...
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ayush0605
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money refund pending for more than a month

Address:Mumbai City, Maharashtra

Numerous calls, hours of wait on phone calls, several mails and plenty of assurances. That's the story about my refund of INR 15000 by make my trip. Even after a month my money has not been refunded and instead I was given several 10-15 digits meaningless codes to remember in case I call them next time. Still not got any refund and even if the request is escalated to the third level, no response from the SO CALLED INDIA's NO. 1...
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kathansakomar
from Pune, Maharashtra
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Refund amt fraud

Address:Khordha, Odisha

Makemytrip booking id -nf[protected] total amount paid : rs. 9098 paid. I received the confirmation mail & sms. But in my makemytrip account its showing 2962 only.

Next day i cancelled the tkt and i received the refund amt 2226 only in my wallet. So many times irequested to pay the balance amount thru phone/mail but not yet taken any single action against my request. (Details attached for your ref) note; already raised...
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Rekha Nalluri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-receipt of refund

I had booked a flight from Hyderabad to Mumbai and back on the 10th of January, 2015 ( booking id NF[protected]. When I proceeded to make an online payment, the amount got deducted twice. I have been following since to get back my refund but i am always asked for an extension of time. It has been more than 2 months already and there is no sign of the refund. The reference id for my complaint is[protected]...
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sumit123456789
from Hyderabad, Telangana
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Cash offer not given - fraud compaign

I made a flight booking on 18th march E-Ticket MakeMyTrip Booking ID -NF[protected] On therir website they are displaying the code MMTFLY350 which actually cashbacks 350 rs in your account. I used it and when i asked abt the cashback they said the offer was for jan 2015 only. A) if this is the case it should not have displayed on web . I could have used any other operator. b) i talked to the customer care and they agreed that...
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Sandeepg729
from Mumbai, Maharashtra
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One Day's Tour Cancelled

Address:Surat, Gujarat

Hi, My booking ID is IN1410B4S102836 and I have taken a Thailand tour from MakeMyTrip in January 2015 (11th Jan - 15th Jan - Tour name Thailand 05 nights and 06 day). During the said trip my Full day tour of Pattaya Coral Island for 3 (inclusive of pick-drop from hotel, ferry @ Island, lunch for 3 with Glass bottom boat ride) has been cancelled at just at pickup time of the said tour.

Thereafter, I have arranged the said tour...
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Shourav_Ag
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Huge Refund not received

Address:Udupi, Karnataka

I booked an International Holiday Package. Unfortunately was not able to go because I had to submit my passport for official VISA processing. I sent the email for cancellation and have not received the refund or the status of refund is not known. The executive Mr. Vishal Bhanwal never reply to email. Please help. Its a very big amount. MakeMyTrip BookingID:IN1410B4S033297...
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vikasduhun
from Mumbai, Maharashtra
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refund not made after one month completed

Address:Mumbai City, Maharashtra

I booked a ticket from Mumbai to Delhi return of 13th Feb from makemytrip. my booking id is ­NF[protected]. but due to delay air india did not allow us to board in the flight.we were 12 passengers, so cancel my tckt i call to makemytrip and they told me to call air india.after calling them they told me that they cancelled my tckt from there end but amount will be refung by makemytrip. no self response i got from makemytrip so i call them...
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Kashmir Mail
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND PAYMENT

Address:New Delhi, Delhi

DEAR SIR/MADAM, I HAVE A BOOKED AN AIR TICKET FROM MAKE MY TRIP AND HER ID IS NF[protected] FROM DELHI TO SRINAGAR. THE AMOUNT WAS DEDUCTED FROM MY BANK ACCOUNT IS RS 19892.00 BUT THE TICKET IS NOT BOOKED DUE TO SYSTEM FAILURE. THE AMOUNT WAS REFUNDED INTO MY BANK IS 18792 .SO PLEASE SEE THAT. ID IS NF[protected] DEDUCATION AMOUNT:- 19892 REFUND AMOUNT:- 18792 REMAINING BALANCE:- 1100 REGARDS SAJAD AHMAD CELL NO:- [protected]...
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Poorna P
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Very Less Refund

Address:Madurai, Tamil Nadu

I have booked a ticket through make my trip website and I cancelled a day before the journey date(100115 and Booking ID NF[protected]. After writing many complaints and creating too many auto ids, I received Rs5113 as refund. But as per cancellation status the refund should be Rs13742. Also Makemytrip is very clever of asking stamped document from airlines which is not in practice and after delaying 2-3 months they will credit 1/3 amount...
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