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MakeMyTrip India Complaints & Reviews

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Last updated May 5, 2024
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MakeMyTrip India reviews & complaints page 349

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P
Poorna P
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Very Less Refund

Address:Madurai, Tamil Nadu

I have booked a ticket through make my trip website and I cancelled a day before the journey date(100115 and Booking ID NF[protected]. After writing many complaints and creating too many auto ids, I received Rs5113 as refund. But as per cancellation status the refund should be Rs13742. Also Makemytrip is very clever of asking stamped document from airlines which is not in practice and after delaying 2-3 months they will credit 1/3 amount...
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Address:Aurangabad, Maharashtra

Dear Sir/Madam, I have been book my domestic air ticket from Mumbai-Aurangabad-Mumbai with PNR GGGCIT & Booking ID NF[protected] but I noticed that in your invoice you charged Rs.100.00 excess. Kindly check & give me your valuable reply....
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Sonu PB
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst booking experience

Address:Thrissur, Kerala

I have booked one ticket on 13 th March and paid full amount and got confirmation mail from make my trip. (NN[protected] But unfortunately I am not received my ticket. I communicated with customer care department more than 10 times, that time they told me that e ticket is under process. Today morning again I called. Now they are telling that ticket is not available. After 1 hour again communicated with customer care department that time...
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M
merilmathew84
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MakeMyTrip delaying SpiceJet refund

Address:Haridwar, Uttarakhand

My issue involves 2 booking IDs: NF[protected] and NF[protected]. The issue is regarding refund for SpiceJet flight from Cochin to New Delhi on Jan 6th, 2015. The flight was cancelled by SpiceJet on December 25th, 2014. Till now, almost 3 months, I have not received the refund and have got very poor customer service on every correspondence via email or telephone. Numerous excuses and lies have been told to me, which include that MakeMyTrip...
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T
trn2711
from Delhi, Delhi
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Excess amount charged for booking

Address:Dhanbad, Jharkhand

Reference ID:[[protected]] and Reference ID:[[protected]] Step-1 Complaint Registered for Excess amount charged for booking ID IN1409B3S198481.

Several times I have tried to resolve the issuse but Make My Trip Cusomer Seba not help me.

About four months is over but till my problem was solved.

Please help me....
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A
AmitPJ
from Pune, Maharashtra
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Refund not getting reflected in my bank account

Address:Pune, Maharashtra

Hi, myself amit Joshi, my booking id is nf[protected]. i cancelled my booking almost 2.5 mnths back still not got my refund amount. Called almost 20 times to ccare, but they always say wait for seven days, now i lodge a complaint to your refund tracker team on 11th march 2015 to get my RRN no so that i can go to the back to check my refund status. Please help me out in this to get my refund......
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AmitPJ
from Pune, Maharashtra
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Not got the refund amount

Address:Pune, Maharashtra

Hi, myself amit Joshi, my booking id is nf[protected]. i cancelled my booking almost 2.5 mnths back still not got my refund amount. Called almost 20 times to ccare, but they always say wait for seven days, now i lodge a complaint to your refund tracker team on 11th march 2015 to get my RRN no so that i can go to the back to check my refund status....
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Animesh Agarwal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Over Charging

Address:Jaipur, Rajasthan

The package offered to me was of 350000 and i paid token money for same. Later I realised the same was for 295000 from another tour and travels(yatra.com) On realising the mistake make my trip gave discount straight away of 25000 and presents them selves as if they have done a favour to me. But they are not realising that they are still over charging 30000 to me. Cannot expect this from this big compa...
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Kumara Swamy Dontula
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding the differential amount after cancelling the Postponed ticket

Address:Hyderabad, Andhra Pradesh

Hi, Its worst experience with makemytrip as after booking the ticket when I postponed it to another date by paying the ticket diferential amount I have cancelled it. 1. Booked the ticket from Hyd - Dallas for Emirates flight which costs around40, 000. 2. Then postponed it to further date by paying the differential amount around 22, 000 then the total ticket costs me around 62k. 3. Cancelled the ticket then 10k has been deducted as...
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jagcmam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket cancelled without my knowledge

Address:Hyderabad, Andhra Pradesh

This is not what I expected from Makemytrip, You have cancelled without my approval, I want full refund of my money . On what basis the cancellation was processed when there is no way it can be done in Makemytrip website. I didn't do the cancellation in Indigo site as well.I want to know what happened exactly and when this whole issue will be resolved Booking ID: NF[protected]. This is already 15 days and tried to reach make my trip...
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PushkarSingh15
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount has not been credited even after 3 Months

One of the biggest mistake I did was to use Makemytrip.com to book my tickets. I cancelled my ticket from New Delhi to Patna using Indigo airlines on 11th January, got notification from makemytrip on 18th January that it is confirmed. They even deducted their cancellation fees from me by 29th January Rs3500. Since then, my account says amount of Rs-13942. They refunded only amount Rs-1640 around. I have been calling them since then,...
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roopam.sharma
from Mumbai, Maharashtra
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Amount deducted from two time

Address:Ahmedabad, Gujarat

This is roopam 6th of march i booked one air ticket Chandigadh to bangalore first i tried to pay with my hdfc account but due to some technical issue amt was deducted but ticket not confirmed i called to makemy trip customer care that time excutive told me "your amt will be refund with in three working day", that one of my friend booked same ticket with sbi credit card that ticket confirmed. Now makemytrip showing one ticket for two amt....
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ks158258
from Mumbai, Maharashtra
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difference from your air flight ticket from jet air ways flights

Address:Amritsar, Punjab

I BOOKED AIR TICKETS FROM AMRITSAR TO DELHI BOOKING ID NF[protected] DATED 13.03.2015. FOR FOUR (4) TICKETS TWO CHILD TICKETS IN YOUR INVOICE IS RS.16924/-PER CHILD WHICH RS.33848/- BUT IN JET AIR WAYS GIVES US FARE OF RS.8996/-PER CHILD WHICH IS 17992/- THE DIFF IS 15856/-.EXCESS AMOUNT DEBITED IN MY A/C WHICH IS FRAUDULANT ACTIVITY BY YOU. SO KINDLY REVERSED THE AMOUNT IN MY A/C. I AM POSTED IN CENTRAL VIGILANCE DEPTT NEW DELHI K K...
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himanshi41
from Vellore, Tamil Nadu
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no refund given

my booking no NF[protected] was cancelled on 9 february 2015 and the refund amount has still not been given back. i checked the website 10 days before (around 4 march 2015) and my refund status was written completed but i still hadn't got refund i have called regularly to there customer care and the only response i've got is to wait for more days. The last time i called (7 march 2015) they asked me to wait for 4 days and assured me that...
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Shruti Amith Iyer
from Mumbai, Maharashtra
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The worst holiday planner

Address:Mumbai City, Maharashtra

On 13.03.2015, 1900 hrs we tried booking a ticket from Mumbai to kochi, we managed to until the last step however the AMOUNT WAS DEBITED from my account BUT I DINT RECEIVE THE TICKET. I immediately tried calling the customer service number ( which takes ages to get connected ). The most horrible part is the line keeps getting disconnected every time I started speaking to the executive. I narrated my problem almost to 10 people at the...
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Kawaljeet Xingh
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Not getting my refund back

Address:Pune, Maharashtra

I have done the cancellation on 2/Jan/2015 for booking ID NF[protected]. I have not received the refund money in my account till date. I'm extremely frustrated and literally pissed off with your service.I had made 11 calls in the past three months to your customer service and till date I have not got any update on when I will be refunded with my money. If the issue is not sorted out in the next day or two I'm, going to take legal action...
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svln
from Bengaluru, Karnataka
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1) NOn-issue of ticket. 2)Non-refund of amount

Address:Mumbai City, Maharashtra

I have a strong complaint to make: 1) On March 5 I made a booking Bangalore-Houston-Bangalore as per Booking ID no.IN1503B9S034349. One lady called Anjali handled the booking.As per her suggestion I made the full payment of Rs 3, 46, 092.I even received the receipt from you based on that. I never received the tickets and later on visiting your site was shocked to note that Make My Trip had not even made the booking.In the process you...
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Jaypalsinh Parmar
from Ahmedabad, Gujarat
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Online Air Ticket was not booked Payment has been dedecuted from Netbanking

Address:Vadodara, Gujarat

Hello Sir, My Self Jaypalsinh Parmar I have booked online Air Ticket from MakeMyTrip.come for my Friend Rajubhai Patel on 10-Mar-2013 from KolKata to Bagdogra . My Amount was deducted but i have not received any bookings or confirmation of e-ticket . i have also verify with makemytrip and they said booking was not done( Vadodara branch Chakli Circle, GUJARAT). Then they said that if payment is deducted then it will be credited to...
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Address:Ghaziabad, Uttar Pradesh

Hi, I have booked 1 tickets from MMT details & canceled through MMT portal BOOKING ID: NF[protected] BOOKING DATE: 25 Dec Cancellation details REQUEST DATE Mon, 26 DEC' 2014, Airline operator confirmed that they have refunded money to MMT but till date I have not received my refund in my bank account. I have done several complaints to MMT but each time their response is fixed "Sir wait for 4-5 days you will get refund" or "Our executive...
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Lokesh Bhutada
from Thiruvananthapuram, Kerala
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regarding refund of money

Address:Mumbai City, Maharashtra

Sir I have booked flight ticket from the MakeMyTrip app for journey from Aurangabad to Mumbai dated [protected] of amount Rs. - 5890/-. But, I have faced an issue regarding lost of ID. I spoke to their customer care executive on same date and he clarify that the ticket was not booked but amount deducted from account. So amount will be credit to my acc within 24 days. But I didn't received that amount. Again I talked to their customer care...
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