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MakeMyTrip India Complaints & Reviews

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Last updated Apr 24, 2024
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MakeMyTrip India reviews & complaints page 346

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A
amarnath2015
from Bengaluru, Karnataka
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Refund not processed since 5 months

Hi, I made a booking for 1-DEC-2014 from Ahmedabad to Bangalore and the amount is Rs 6525/- (connecting flight) Booking ID -NF[protected] Ahmedabad to Mumbai -- flight no 9W - 7023 Mumbai to Bangalore -- flight no 9W - 411 I recevied a booking confirmation and e-ticket before reaching the travel time. But when i reached airport, i was shocked that only one ticket is confirmed out of two (Ahmedabad to Mubai is confirmed) When...
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J
Jigs2704
from Mumbai, Maharashtra
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Website problem

Address:Mumbai City, Maharashtra

Respected Sir/Madam, Ref : NF[protected] Its a Shame on you and your company. Just fooling people. When the person is saying truth . It means only you people speak the truth other all are liars. Your website was surely having the problem and I am sure I had clicked for booking from Mumbai to Banglore. You just wave of the penalty. As Flight No. G8-395which have been booked because of the mistake of your website is been sold out....
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D
Dinal
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Re refund

Address:Mumbai City, Maharashtra

Dear Sirs, I am mailing regarding an outstanding issue I have with MakeMyTrip for a flight I had booked. I had booked a flight to Jaipur Bombay Jaipur for 25 Jan 2015 returning 27 Jan 2015. This was booked on Go Air. Due to weather conditions the flight had not taken off from Bombay till 10.00 AM at least on 25th Jan. Go Air staff authorised a full refund and made me sign a claim form too. Till date MakeMyTrip has not forwarded that refund...
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A
avadheshmittal81
from Aurangabad, Maharashtra
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amount debited 250 rs instead of 199 rs.

Address:Pune, Maharashtra

dear sir i avadhesh mittal booked my bus ticket from delhi to agra today. my transaction no. NU[protected]. when i was booking my ticket at that time 199 Rupees amount is being shown on make my trip screen. but when i booked 249 Rs is deducted from my dabit card. then i called to customer care of yours he told me that 50 rs is our service charges. but this 50 rs was not showing on screen when i was booking my ticket. some health...
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B
Bharathsuri
from Bengaluru, Karnataka
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Fraudulent reservation

Address:Chennai, Tamil Nadu

I booked for a holiday from Chennai to Goa for 6 passengers through Make my trip.com on 10.3.2015 under booking reference IN1503B9S083342 for both Air ticket and accommodation. After accepting my reservations, I was asked to pay a sum of Rs 106, 740/ which I paid through my Credit card and the Bank also approved the payment. After collecting the money from me, a message popped up in my computer screen to tell that my reservation was not confirmed...
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T
tejalsatra
from Mumbai, Maharashtra
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money deducted from card 2 times but ticket not booked

Address:Mumbai City, Maharashtra

My name is tejal shah Email add [protected]@gmail.com i have tired booking international flight ticket twice from make my trip first was on 2nd april 2014 after the payment page i got error tickets could not be booked and the payment of 74000 was debited from my credit card. Again on 4th april 2015 i have faced same issue where my tickets were not booked but my card is debited for 77000. In total my 150000rs plus has been blocked on...
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R
Raja Stephen Arichandran
from Chennai, Tamil Nadu
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Re: Reference ID:[150323-033412] Refund Mail

Address:Chennai, Tamil Nadu

Hi All, The below message I got on 18th Feb 2015. The refund would reflect on your card in next 7 business days or the next billing cycle whichever is later. Now date is April 3rd 2015 and still not credited. Only getting reply the same email template stating " Kindly accept our sincere apologies for the inconvenience caused to you." Please find the Reference ID's raised for this issue. Re: Reference ID:[[protected]]...
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A
Ankit Sharma008
from Pune, Maharashtra
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I have applied for the refund on 2nd jan but havent got the refund till date.

Address:New Delhi, Delhi

Hello, I had a booking with spicejet and the travel date was 4th jan, i booked it from "makemytrip" and the flight was rescheduled for more than 90 minutes so i had to cancel the booking and i made a cancellation through makemytrip on 2nd jan around 6:30 pm and in this case i was supposed to get full refund according to terms and condition but as confirmed with spicejet my booking was not cancelled with spicejet but its cancelled with makemytrip...
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A
agrawalaman984
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change in passenger name

Address:Ranchi, Jharkhand

I have booked 3 tickets in jet airways for 8th of april 2015 and those 3 tickets include my father, mother and my grand mother.. My grand mother recently had a knee surgery and she had to change her plan due to certain circumstances... Now I am asking that why cant his son can travel on his ticket..I am ready to show all id proofs of both my grandmother and his son willing to travel.. Poor response from make my trip side... Sir, please...
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Address:Ghaziabad, Uttar Pradesh

Hi, The Payment was failed for the booking ID NF[protected]. I have done the Payment for Rs 8671/- and Make MYTrip has refunded only 8552/- amount back in my account. I have raised the complaint thrice but no refund processed till yet. Reference Numbers are: [[protected]], [[protected]], [[protected]]. Every Time each executive told me that the amount it will reflect in my account after 72hrs, its been now more than 15 days...
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K
Keerthi Golla
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong date ticket was booked...

i have booked a ticket on make my trip on 24th march 2015, for 30th march 2015 from delhi to hyderbad...for which i checked umpteen no of times before booking for 30th march 2015 ..but finally when i got the ticket it was booked for 21 june 2015, adn my ticket id was NF[protected]..i was really shocked to see my ticket to be booked for 21st june 2015..and i cant even cancel my ticket apparently it was non refundable..i called them so many...
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A
asbbarc
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FULL AMOUNT NOT REFUNED while ticketcould not booked online.

Address:Mumbai City, Maharashtra

Kindly refer to my refund which failed due to internet problem, booking not done. ID No F[protected] the Amount was Rs.12, 405/ while you said full amount will be refunded, but alas full amount is not refunded. Kindly refund the full amount as promised by you at the earliest so that I can use your portal in future. With regards. ASB...
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A
aashish6624
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND AMOUNT NOT RECEIVE OF FLIGHT CANCELATION

Address:Nagpur, Maharashtra

Dear sir, I have booked flight puna to nagpur on dated[protected] and i cancled it on dated 18-3-15, i have completed all cancellation process as per make my trip, expected refund amount date was 27-3-15 but till date amount not credited in my bank account. BOOKING ID: NF[protected]...
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D
Donnipad manjunath
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Confirmation on bookings

Address:Dibrugarh, Assam

Reference is made to the subject above; it is informed that, an employee of our organization has availed Leave Travel concession and produced e-tickets in partial form. However, we could retrieve the e-booking order no: NF[protected]DEL-CCU-DIB sector) for travel on March 26, 2013 while another e-booking order no: NF[protected]DIB-CCU-DEL sector) for travel on April 13, 2013. We need confirmation from your office as to whether these...
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M
manob84
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund against flight cancellation not received yet

Address:Kolkata, West Bengal

My Spicejet flight from kolkata to kerala got cancelled due to non-operational reason in the month of December, 2014.I had booked this flight via makemytrip online portal. As per the discussion with makemytrip customer care, i raised a cancellation as well as refund request against this booking on 3rd January, 2015. Spicejet had confirmed that the full amount had already been refunded to makemytrip on 12nd Feb, 2015. Also makemytrip had...
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Address:Mumbai City, Maharashtra

I had booked tickets on spicejet through makemytrip. The flight was cancelled. Spicejet has refunded 100% to Makemytrip but makemytrip has deducted Rs 5400 as cancellation charges on two tickets. I didnt realise till I chased up Spicejet and theyc onfirmed that they had made full refund to makemytrip. Makemytrip just refuses to answer my complaint that i have lodged and inspite of reminders and emails, there is just no answer....
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S
subu.bhatt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount is still not got refund and no reponse yet

Address:Thane, Maharashtra

I have booked a train on 27th march but due to some technical problem ticket was cancelled and the amount is debited from A/c, I have received a mail that the money will be refund in 3 working days. However I have not got any single update yet. I have got the Id number as ID NR[protected] and i have register my query to make my trip for which i have got Reference ID[protected]. So request you please have a look and refund the amount...
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P
pushans14
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsuccessful Booking : Money is not getting refunded

I was trying to book an International Flight on 19th of March, 2015 through Makemytrip.com . My payment for the flight went through and money was deducted from my account but the makemytrip server gave some error code (like : Our server is tired) and the booking did not go through. I tried calling customer care and they told me that they the transaction is not successful and the money is on my bank's side. I raised concern with my bank...
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A
aks.deshpande
from Pune, Maharashtra
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NO refund for my booking ID NP2803141879009

I booked hotel+Flight on 15th Feb 2015 but transaction got declined and my CC was charged for 32800/-. till date i only got refund of 10000/- rest 22000/- yet not refunded by MMT yet. I called multiple times to their customer care ( Ref no[protected]. I am very much frustrated with Make my trip and thisnis not my first exp with MMT. Regards, Akshay [protected]...
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M
mak123
from Pune, Maharashtra
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travel Itinerary – NN230287477905

Address:Pune, Maharashtra

I booked a tkt online no- NN[protected] on 23rd May Suddenly received a mail that my tkt is canceled and no reason of cancellation. I did enquire that the tkt is not canceled by Airlines company but is canceled by Makemytrip.com Still struggling to understand the reason of cancellation for par 8 days. Please forward me the E mail ids of the Management members to ensure that they are made aware of this facts. Also let me know the details...
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