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MakeMyTrip India Complaints & Reviews

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Last updated Apr 22, 2024
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MakeMyTrip India reviews & complaints page 347

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G
girishbdoshi
from Mumbai, Maharashtra
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cheating while tiket booking

Address:Satara, Maharashtra

i had booked a Flight Ticket on website from Pune to Dubai...Booking Id .IN1502B8S004038...confirmed ticket was shown on website and asked to make payment..Rs.16485 was paid on 04/02/2015..I did not received ticket..hence as advised by them i lodged a complaint on 05/02/15 .complaint ID[protected]..They agreed to refund my amount within 72 hrs...but did not do so by various excuses ..Again i lodged complaint on 19-02-15 complaint ID 150219=0233326...
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RAJ KUMAR VIJ
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND NOT RECEIVED AFTER REPETITIVE COMPLAINTS

Address:New Delhi, Delhi

MY TICKET FROM CHENNAI TO DELHI WAS CANCELLED ON 11TH FEB BY THE MAKE MY TRIP PORTAL ITSELF, BUT THE REFUND HAS NOT BEEN RECEIVED. MY PARENTS WERE STUCK ON CHENNAI AIRPORT, AND THE AIRPORT OFFICIALS ANNOUNCED THAT THE "TICKET WAS CANCELLED". I'VE BEEN CALLING THE MMT PORTAL CONTINOUSLY. EVEN THEIR REFUND PAYMENT IS OF NO USE.ACCORDING TO THE PORTAL THE REFUND IS MADE IN 5 DAYS, BUT IT HAS BEEN 18 DAYS NOW. THE MMT PORTAL CANCELLED THE CONFIRMED...
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V
varaprasad_yag
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Failed to do the price match

Hi, I have booked a airline ticket from SFO to BLR for $599 through Makemytrip website, customer care representative called me and helped to book the ticket, and i have asked for discount he said since all he can do is price match. later i went to a website called skyscanner.com and i was getting the same flight, same class, same time and same date everything is exactly the same for $537, i took a screen shot and sent an email to [protected]@makemytrip.com,...
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O
Oind
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong invoice received,not getting full refund

Address:Darjeeling, West Bengal

Hi, This is in reference to an e-ticket booked by me on 22nd January, 2015 from Kolkata to Bangalore. I received a wrong invoice with departure & arrival given as Delhi and Kolkata respectively. I am positive that I did not book the ticket wrongly. I was told by Makemytrip's customer care executive that it was indeed Makemytrip's mistake and that I would receive a FULL REFUND (no cancellation charges would be deducted). He also advised...
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Ruchi Arora Sood
from Delhi, Delhi
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Booking cancellation agony

Address:New Delhi, Delhi

I have been trying to get my booking cancelled from last four days as my Father in law is crtically ill. I have been asked that their supervisor will call back but no action has been taken so far. My booking ID is IN1502B8S004706. Are you people trying to pass time so that i have to make full payment?? Please do something on humanitarian and ethnic grounds. If you people have some ethics left ......
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A
aanykhare
from Lucknow, Uttar Pradesh
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refund of money

Address:Lucknow, Uttar Pradesh

This is the complaint I posted in Make My Trip complaint page. But didn't received any reply from their side.It has been more than a month now. "I am really disappointed with this trip designed by make my trip.My whole trip ruined because of not proper arrangements and timings designed by your team.My concerns on trip was that my trip should be well planned with proper timing's, but it didn't happened. According to the itinerary provided...
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M
Mirsadur
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Canecletion Ammount Not refounded

Refund Ref No :[protected] GAU - BOM Flight Indigo Airline Ig- 578 I canceled this Ticket . But makemytrip still don't refund my redounded amount . i Called there customer support but they Say Still On Process till Last 1 month....
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Kritika Abbot
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND PENDING

Address:New Delhi, Delhi

Dear All, This is in reference to the below booking made by me on 13th Jan where I have booked only air tickets through makemytrip. Due to some personal issues we could not fly and had to cancel the tickets. I was pre informed by the makemytrip team that I will be getting full refund in 4-5 working days on the date of my cancellation. I cancelled my tickets on 28th Jan and my date of flying was on 16th Feb. Its been 2 months today chasing...
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R
rejiforchrist
from Dehra Dun, Uttarakhand
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No Refund

Address:Udaipur, Rajasthan

I cancelled one of my international booking on March 1st (NN[protected].But their concern team did not cancelled that booking that day.I called many times for refund.They said many excuses and today when I called they said that I have to wait 17 days from 17 March.But I canceled on 01st March.So I need refund with interest now...
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A
Atee Shukla
from Delhi, Delhi
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Refund not being given

Address:New Delhi, Delhi

My international flight to Kathmandu got cancelled by the airlines and I was told that I would get my refund in 5 to 7 working days. The bookings were done through make-my-trip so they promised the refund within 7 days but still from the 6th March 2015. I have not got my refund and whenever I call "Make My Trip " they have a different excuse... today in my two calls at 12 Noon and 1:41 PMI have been told that it will take a month and in...
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A
Ankush Soman
from Chennai, Tamil Nadu
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Refund amount not acceptable.

Address:Mumbai City, Maharashtra

have confirmed with the airlines that the ticket booked by me was REFUNDABLE, however at the time of cancellation from MMT it is charging me almost the entire amount of the Ticket and just refunding me Rs.500 approx. After confirmation of REFUNDABLE status with the Airlines I have cancelled the ticket. Request you to look into this matter for complete refund with high priority else will have to escalate the matter. The ticket costed me Rs.9K...
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M
madankotoki
from Mumbai, Maharashtra
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Refund not made for amount debited twice

Address:Mumbai City, Maharashtra

I Madan Mohan Kotoki had done a booking (ID NF[protected] from MUmbai to Guwahati & return for 28th March & 5th April 2015 respectively. This booking was done on 24th Dec 2014. On 10th March 2015 I changed the travel date for which an additional amount of INR 7360 was to be paid. After doing the transaction through the official website of make my trip I did not get the ticket with revised date so I called up the helpline. They...
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A
Ariv_D
from Delhi, Delhi
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Hotel Cancellation - Refund not done

Address:Bangalore, Karnataka

I've booked a room in Falcon's Nest hotel in Hyderabad between 18th March and 20th March 2015. I cancelled my booking in the hotel well ahead of my stay as my plan was changed. Makemytrip acknowledged my cancellation, and accepted to refund Rs. 3347/- after deducting INR. 250/- as service charge. However, they still have not refunded my money. Its almost been three weeks since I cancelled my booking. But they keep telling me they are looking...
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S
Sonu Kumar Ray
from Kolkata, West Bengal
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Not get Refund even after 2 months of cancellation.ONLY GETTING DATE AFTER DATE.

Address:Kolkata, West Bengal

To, The Management Make My Trip Since I am unable to get a helpful response from your office and your consumer executive, I am turning to you as a last resort. I have cancelled a ticket bearing Booking ID NF[protected] on 03/02/2015 after that i got a mail that my money will be refunded in my account within 12 days and also there was a last date (27/02/2015 ) mentioned in the mail.But i am writing this mail on 25/03/2015 to raise...
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I made a booking on MAKEMY TRIP.COM on 12th March - 2015 for my daughter to travel from Chennai to Singapore (Booking ID no - IN1503B9S082870 ).Although the ticket amount ( Rs.10, 311) was debited from my axis bank account, the E-ticket was not automatically issued by mail . When I made complaint on 13th March over phone, I was told the money will be credited back to my bank account within 72 hours and the case was registered under reference...
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M
monbala
from Kottayam, Kerala
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UNDUE DELAY OF REFUND

Address:Ernakulam, Kerala

AIRLINE BOOKING MADE ON 16 MARCH 2015, WAS NOT CONFIRMED.AN AMOUNT OF 20856 WAS DEBITED FROM MY ACCOUNT NMBR [protected], SBT PANDALAM, KERALA. DESPITE MANY INQYIRIES OVER PHONE, NOTHING MATERIALISED. ON SATURDAY, 21 MARCH, 2015 A BOOKING NUMBER WAS GIVEN. REF THAT NUMBER, IN503B9S155627, I WAS TOLD REFUND WOULD BE EFFECTED ON 24 MAR, 2015. NO REFUND HAS BEEN RECEIVED TILL DATE AND HENCE THIS COMPLAINT. REFUND OF THE SAID AMOUNT AT THE...
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Address:Bangalore, Karnataka

The above flight ( OJVPJR ) were cancelled by airline due to operational reasons on 25th Jan, ..after that at least 20 calls and 20 emails but till date full refund have not been made ...every time I have been given date to wait and once no update upon contacting back again given a revised date 1 week later ... I am really pissed off on your services ...first time you guys told me to wait until 8th feb then 18th Feb then 29th feb...
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Yashwin Vignesh
from Visakhapatnam, Andhra Pradesh
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Booking transaction completed but no intimation from make my trip

Address:Chennai, Tamil Nadu

Hi, yesterday I booked the ticket in make my trip from chennai to Hong Kong using my credit card !! I booked the tickets in the name of yashwin vignesh anand in air india flight !! Departure on March 29 and return on April 3 Friday !! But after I clicked the top and clicked ok I received the msg from SBI bank stating the amount had been deducted !! But the webpage didn't display any e ticket or eticket no or any intimation it directly went...
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Address:Bangalore, Karnataka

I have booked a flight from Bangalore to Hyderabad. Travel date was 11/NOV/2014. Air India Flight got cancelled and air India people mentioned money will be refunded back to makemy trip. I raise couple of requests to makemytrip, still i haven't got my money back. It is been close to 5 months. incident id :[protected],[protected]...
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T
Tkdas
from Bengaluru, Karnataka
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No Refund for 3 months - company does not even respond properly

Address:Bangalore, Karnataka

I have booked a ticket for Indigo using make my trip with Booking ID NF[protected]. in Dec '14 and refund still not done from MakeMyTrip in 3 months time. 1. After logging cancellation with Indigo office still make my trip does not even initiate 2. Multiple follow up but no clear respond and refund still missing. Thnaks, Trideeb Das...
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