MakeMyTrip India Complaints & Reviews

Hi, I usually go through Makemytrip for my tickets booking but it was a very bad experience for me to book ticket from MakeMyTrip this time. Since I booked the ticket from your site and received a very bad response from your travel agent/vendor 'Kalpana travels' as the bus on which I suppose to board (Bus No. UP78-3458) was not stopped on the nodal point (RamaDevi Kanpur) as I along with many other passenger continuously trying to call...

I have booked the ticket from new delhi to goa for 3rd Dec 2014. The ticket was booked non-refundable but the information was not provided at the time of booking by MakeMyTrip. Please find below the details: MakeMyTrip Booking ID - NF[protected] Indigo (Flight number - 6E-399) Date: 3-Dec-2014. I want to cancel the ticket. So I talked to Indigo Airlines and according to them the ticket is refundable but MakeMyTrip have booked...

Hi, This is in regards to the refund not done completely by Makemytrip. We had done a booking for 3 people on 10th Oct 2014, please find the details below: Booking ID: NF[protected] Travel Date: 25th October 2014 Booking Date: 10th October 2014. Booking cost: 33, 945 INR Amount refunded till now: 28197 INR Amount left to be refunded: 5748 INR We had done this booking for the timings 9:30 AM -12:15 PM but somehow we received...

Hi, I was trying to book a flight to Singapore from Mumbai on 10th Dec 14. I clicked make payment and guess what the page was stuck. I immediately called the customer care and they asked me to refresh and book again, which i did. To my surprise two tickets were issues on same name. I called them immediately and they told me someone will get back to me. Guess what, no one did. I called then an raised a ticket. Its been 45 hours of no reply...

Initially I was looking to purchase Air tickets for overseas travel with my family and I found this company online and on May 15th, 2014 I booked my travel tickets for myself, wife and our infant child. We booked our our onward journey tickets for the date December 5th, 2014 and return date from Hong Kong to be on January 5th, 2015. So, we had confirmed booking for this original schedule. I have paid $4571 for the same to this company. A...

I have complaint regarding lack of and very poor services of make my trip while singapore /malesiya tourto the manager of make my tripat surat Mr HARDIK DOSHI on wattsapp while on tour but he didnot reply as he has given promise to inform at any time if you find any difficulty durig tour...

My name is Tushar. we booked for swiss paris delight MMT trip in october. Actual package mentioned as fake. They donot provide sight seeing also we have to pay extra and make arrangement on your own. Normal air port to hotel transfer they gave the name as city tour for eg of paris and geneva Poor food hotels, for married couple the provide separate beds etc horrible experience. Poor communication from executives. My flight was at different...

One of things which advertisement does is that it masks the real picture of the organization like Make My Trip. Before I give details of my complain, please take into account that Make my trip have one of the worst customer service. This bad experience is not restricted to their customer care executive being ill trained but also their non response to complaint emails. I have cancelled following tickets: Booking ID From - TO Date of Journey NF[protected]...

I have a very serious complaint The timing has been changed by airline and had requested for a revised eticket on 1st nov 2014 to Daljit singh they told they will call back.but didn't we did a follow up twice with Puneet and somebody on Tuesday 3rd nov 2014 and they again told me we will send us the revised eticket within next 6 hours but didn't reverted. And this is were I was shocked to hear on Wednesday by Ms. Pooja Kondal ref no....

I have a serious complaint to make. With reference to the above mentioned booking ID i had booked a return ticket from Dubai to Mumbai for 8th Nov 2014. However, on 30th October 2014 i had called up your customer service number and spoke to Aman Preet Singh and changed my travel date from 8th Nov 2014 to 11th Nov 2014 for Indigo Flight scheduled departure from Dubai at 8.25 PM. I was told that i should be receiving the e-ticket within...

My name is Anshi Saksena, student of Banasthali University. I had booked two bus tickets from Jaipur to Lucknow from UPSRTC for 2nd November, 5 p.m. PNR number: XJPR[protected] SEAT number: 44 and 45. On the day of boarding, I reached the required Alambagh bus station one hour before the departure time, also boarded the correct bus and the allotted seat, i.e, seat number 44 and 45. But surprisingly two more passengers arrived claiming...

I had booked a flight from Chennai to Andaman for travelling on march 2013 through Kingfisher airlines, unfortunately the flights were cancelled but the amount Rs 20, 000 is not yet credited into my account. there is no proper response from the customer care. My Trip id is NF[protected] Please let me know the next steps i should take regarding this....

I'LL JUST PASTE THE CONVERSATIONS WITH THE "BUNCH OF LIARS" STAFFS IN MAKEMYTRIP... FROM SEPT 3, 2014 TO NOV 1, 2014: Since Sept 3, 2014, we have waiting for the solution related to our booking made on Aug 28, 2014 but till now we get NOTHING from our end. For almost 2 months now! I made a total 17 COMPLAINTS via PHONE CALL out of which, STRANGELY, 15 cases are RESOLVED!!! For the calls I have made, I have spoken to “BUNCH OF...

I booked a flight from Toronto-Chicago-Delhi, after a week I received an email saying that Toronto - Chicago flight has been rescheduled. However, no alternate flight was given to me. I registered a complaint several times with no update till date. It's been more than a month and half, everyday I receive an email saying ' we're unable to contact the airline please o wait for another 24-48hours'. I called customer service many times but...

There is a long wait time on the calls and eventually when do get to the point of date change in the conversation the line drops. The message or reason which is given after that is technical snag, I have seen this 5-6 times across 2 ticket bookings. I was wondering is the a common pattern if yes then this could be a way of rigging or harassing customers from changes....

Dear Concern, I booked few tickets of Malindo Airlines worth Rs. 65000 on 26th Sep 2014 for two passenger from New Delhi to Malaysia through Make My Trip. 1. Ved Jaiswal 2. Swati With the first passenger by mistake i din't put middle name (PRAKASH) while booking ticket. In second passenger name i wrote Swati as per the passport but their system took it wrongly and updated it Mrs. Swati Mrs. In one ticket subtitle got change Instead...

Complaint- I booked a bus ticket on line through Make My Trip (Booking ID-NU [protected] ) Operator Name- New Shatabdi Bus Joshi / operator PNR -TS-MMT[protected] WAE (operator PNR 13541) For travel from Lucknow to Agra on 24.10.14 (alloting sleeper berth - S/2 in AC bus) The ticket mention Boarding time – 9 p.m (boarding point land mark –Awadh Hospital ) from Deo Hospital, near Anmol Restorent, ( Hardoi Sitapur Road ) Lucknow,...

I have booked the ticket to Washington DC Dulles airport from Abu Dhabi on November 16, 2014 and return same. Due to error i missed typed the date and i called the agent company to revise the date of departure and i have informed that the ticket is offer and cant be rescheduled or refund but these information was not mentioned at the initial stage of ticket booking but it is printed after ticket booking. I found out the price from airline...

i booked 3 tickets on 24th august 2014, travel date 25th august 2014 from srinagar to delhi (booking ID's NF[protected], NF[protected], NF[protected]. I made cancellation request and got cancellation successful with reference id's IN1408R2S197362, IN1408R2S197359, IN1408R2S197364. the amount they assured will be refunded was 1727 each which equals to 1727x3 = 5181. but they refunfed only Rs 98, Rs 98, Rs 258 (Tota 454). whenever i...

i was on nepal tour wef 13/10/2014 to 18/10/2014. theexperience was bad in following respect:- HOTEL GRAND EARLIER IN ITENERARY IT WAS VAISHALI MESSAGE WAS GIVEN HOTEL UP GRADED TO GRAND. WE FIND IT WAS BAD &SURELY DOWN GRADING IN ROOM THERE WAS NO DOUBLE BED BUT TWO COTS WERE JOINED ON OUR REQUEST. IT WAS CALLED A/C ROOM BUT THERE CENTRAL A/C WAS DISFUNCTIONAL SO ON OUR REQUEST HE PROVIDED PEDASTAL FAN .ROOM NO. 504 WAS NOT HAVING...