MakeMyTrip India Complaints & Reviews

I booked a ticket through the online portal Makemytrip.com. I was travelling from Chennai to Delhi and back. So I booked for both sides. Due to some unavoidable circumstances I wanted to cancel my one way ticket from Chennai to Delhi. But the online portal makemytrip.com didn't allow me to cancel me the ticket for Chennai to Delhi part. They said that it can be cancelled only through the airlines directly. This clause has not been mentioned...

I had booked 3 flight tickets via make mytrip on 29th August. The discount offered by booking thro Kotak netbank as listed on their website was 15% - however for the total amount of 8400 Rs, i received only 400 Rs. On enquiring with them - i recieved absolutely no response from their service desk or management !!! Since 26th September, I have been trying to contact the company and completed escalating my complaint from Stage 1 to their...

HI Makemytrip, I was your permanent customer booking tickets for me and my family and friends from our site on a regular basis. But the real face of you i have seen when i cancelled my tickets to and fro from SIngapore-Delhi. The ticket was worth of 587 sgd. The total refund amount was told to be 494 sgd after cancellation charges of 97 sgd. But the amount returned to me was 452 sgd only and that too after lot of troubles. The remaining...

Dear Sirs This is to bring to your notice, the agony and pain I was put into by Makemytrip and also by Spicejet. I was not informed of the cancellation of my connecting flight from Mumbai to Surat till the time I reported for check-in at RGIA Hyderabad. Is itnot the responsibility of Makemytrip or of the Spicejet to keep me informed of the same well in advance? The response of both Spicejet and YOUR SO CALLED SUPPORT OFFICE at Hyderabad...

I had booked Air ticket from MakeMyTrip.com via Makemytrip App from Android phone. As per the Offer I was supposed to get a CashBack of Rs 500 (Coupon Code : MMTAPP500). But I didn't received any CashBack, Neither they are able to justify that why I am not eligible for cashback. Offer Page : http://www.desidime.com/forums/hot-deals-online/topics/get-rs-500-off-on-one-way...⇄ Booking ID: NF[protected] When I noticed that...

MakeMyTrip Booking ID - NN[protected] Booking Date - Thu, 11 Sep 2014 we had booked the ticket for Madras to Manchester on above date. the initial onward was on 8th Oct and with return on 23rd Oct. On the 6th we called makemytrip to make some changes to the booking. The agent upon discussing with us mentioned that she has made the ticket as open for 12 months and that we have to pay some charges towards it and asked us to confirm 24 hours...

Pathetic support service by Make my Trip. I have booked an Airline ticket in the past and cancelled my booking and waiting for my refund for months. I was out of county for a while ;I reached the support 3 weeks back and they promised a call back Ref Number :[protected] and no response yet.I called couple of time and always the supervisor are busy and they promise a call back but no one turned up. I also got an email a week back...

Dear Concern, I wanted to book a flight from Kolkata to Bangalore for 31st October 2014 under a special offer for cheap however while booking the rate which featured was 3, 647 INR. This fares was available on the top screen where rates for multiple dates are shown. I selected 31st Oct-2014, re checked the same, before making the payment I got a ticket for 23rd Oct-2014. The rates where constantly fluctuating the same flight rates were...

As i am seeing there are already so many complaints, so i guess its absolutely useless writting another complaint, still if it helps someone I am just updating behaviour of make my trip I had booked a flight for 30th september 2014 booking ref NF[protected] [Incident:[protected]], due to change in travel plans i cancelled the trip on 25th September 2014, I was assured payment within 2 days but nothing has come, also after cancellation...

I had cancelled my tickets from Chandigarh to Srinagar (Indigo Airlines) on makemytip site on September 16, 2014. I was promised a refund within 7 working days (attaching the mail for reference). However, despite repeated calls and emails to makemytrip, I have not got my refund till now. Every time I call up the call center, they make up new excuses. My emails to MakeMyTrip are going unanswered. Request you to please look into the...

Hi, I have booked a ticket for my brother from MakeMyTrip to travel from Chennai to London. They have not supplied me with the E-Ticket yet. Today is 1st Oct 2014 12:00 PM, flight is on 2nd Oct 2014 08:00 AM, but not yet received the E-Ticket. I am completely stressed and restless about this, since I have to join my college on 3rd Oct, so I dont have any other option, other than to travel in this flight....

I had made request for refund of money for cancelled spicejet flight (Service request no :[protected] on August 2014). When I made request customer care verified with airline and told me the process would take 5 days. After 15 days I again regarding my request, I was told receive a call in 3 days. It is been a month I have not received a call or refund. Again after 5 days I called make my trip customer (attended by [protected]@makemytrip) I...

Please go through the cancellation policy below(In Bold).It clearly states the there is full refund if I cancel the booking before 07:00 GMT on 25th Sept'14 which is 12.30 pm IST.When I tried to cancel the booking now(10.40 am) I was informed that there will be 1 Nights' retention charge.Can you please explain me the reason for the same? Cancellation PolicyIf cancelled before 25th Sep. 2014 (GMT + 07:00), you will receive a full refund....

I got a call from Make My Trip Executive, Ms. Virali Shah. Quote"s discussed on call with you regarding your hotel reservation " Hotel Ambavgarh Retreat - " with booking Id : " NH[protected]". As the Booking is not confirmed in the same hotel, we can provide you Alternate Property on behalf on this Property – Amantra Shilpi Resort - Comfort With Breakfast Horizon Hotel - Elegant With Breakfast You don’t have to pay anything extra,...

Dear Concern, I am Ved Prakash Jaiswal have booked ticket from Make My Trip with Malindo Airlines on 23rd Sept 2014.Travelling date is 19th Dec from Delhi to Kualalumpur with returning on 27th Dec with few internal flights with Malindo Airlines only. Issue is that, while booking the ticket by mistake i mentioned my name as first name and last name which is (VED JAISWAL) on all 4 bookings worth Rs. 65000 Approx., and on passport it...

Hello, My name is venkatesh. I've been a good customer to make mytrip from long time both for domestic and international flights. Recently I have booked ticket from Hyderabad to Doha for 30th of August and since i couldn't travel i tried making call to make my trip about 2 hours and was held on line for long time several times.How ever after several calls i've been notified to deal directly with the airlines.I have contacted airlines...

Sir, I have booked rail tickets on 28 July and their booking Ids are NR[protected] NR[protected] NR[protected] NR[protected] Three Ids are the failed transaction and one is the cancelled booking.. Its almost 2 months completed but yet i have not been provided with the refund..The total amount to be refunded is Rs 5994.36 I have contacted you about 10-12 times but not all satisfied with your response..and so im writing here..hoping...

Dear MakeMyTrip, I am appalled at the service levels I've recently experienced with MMT and shall see to it that this case, which I term as a fraud, gets to the public! You shall definitely see this on all social apps that I have an access to and also discourage all who would want to consider MMT for any future bookings! I represent the Sales vertical of a Travel Agency, and shall definitely quote the below examples to the corporate clients...

Hello, I have cancelled my tickets on 27th August, 2014. I was supposed to receive 48964 INR for two tickets after the cancellation fees on 3rd September, 2014.But I haven't get a penny from make my trip. I am calling and mailing frequently but the response would be "Please wait for 24 - 48 hrs" And also it is costing me more as I am making an international call to make my trip as I moved out of India. And again 4 days back they send a...

I have cancelled my ticket with Booking ID NF[protected]. i was supposed to get back the refund of Rs. 4928 but i have not yet got the refund. MMT is not replying to my mails nor the service request. When i call on their customer Care, they d not bother to pick up the call. Please take a hard action on this site as it is fooling their customers....