MakeMyTrip India Complaints & Reviews

Dear Sir, I made a booking with Make my Trip for flight from Mangalore to Dubai with Air India Express on 13th September 2014. But I had to cancel the ticket and had a word with customer care executive in their toll free number for getting my refund. They informed me that they will take the request and will process it in 5 working days amounting to Rs 7877/- will be refunded to my credit card. They sent me the confirmation mail...

I had booked a ticket ID NF[protected] for my wife to travel form Mangalore to Delhi through make my trip. Since my daughter had to be operated upon I changed the date on 18/10/2014 from 19th to 21st October thro logging in Make my trip. The request was processed confirming that i would receive the ticket in 3 hrs on my mail. Also amount of Rs 7156 was deducted from my account due to this transaction. After two hrs call was recvd...

Hi I booked ticket on 13th Oct 2014, from Chennai to Ambasamudram of rupees 2280 for three members. Next day i tried to cancel the same while cancelling its saying wrong penalty amount(Penalty amount 1961, Refund amount 316). I already contact customer support executive they not yet replied properly, i raised complaint also here i mentioned my complaint reference id[protected]. Still now i not cancel the ticket because of wrong penalty,...

Hi, I booked round trip from Chennai to Port Blair in the Month May 2014 and due to some reason i cancelled my return ticket on 30th August 2014 through Airlines ( Jet Airways ). Jet Airways informed, for refund make my trip has to claim and from make my trip refund will be process to my account. From 3rd Sep 2014 to till date have created more than 50 Request for refund through customercare and i have written more than 20 emails...

I booked my ticket from Makemytrip, I had my flight ticket on 17th oct 2014 which i need to cancell, i called them on 15th oct they said that i will get around Rs.18000/- .When i asked to cancell the ticket they said that because of technical error they can not cancel, they asked me to call after sometime, i called them around 10 times but they they were saying me same thing and lastlly they given me airlines number which doesn't work at...

I had booked two-way ticket (PNRno.-D2C6QY)from delhi -trivandrum (16/10/24) and trivandrum-delhi(26/10/2014). On 14 october i requested cancellation of my delhi -tivandrum flight(on 16nth) but i recieved a confirmation of cancelled ticket on my return journey ticket( 26th). I contacted customer care on 15nth, and they replied it was a technical error because of same PNR no.on both tickets and was promised my refund for flight on...

Hi, I had tried to book twice tickets from Delhi to Goa. I made the online payment the amount got deducted from my bank account twice and the tickets were not made available to me. Can you please explain why the amount was deducted from my account. As a result of this I will not spread a good word about make my trip and not satisfied customer. I raised a complaint with reference ID[protected]. They said refund has been processed...

Hi, I want launch a compliant against make my trip of rake false commitments.. While booking I was not able to complete payment process because of my password issue. For making the payment again I got 4 times call from make my trip.. After so much communication from them and promising me that the price rate for the flight booking will go high .. Finally I did the payment on a urgent basis. But after doing that didn't. Received any confirmation...

I had booked a bus on 28 th september of konduskar from bandra kamlanagar To kolhapur But it got cancled due to some there bus problem i called custmer care of make my trip on that day and asked about refund on cancelation. And they told that if the bus has canceled due to koduskar then they will refund. I called them twice or thrice but still refund has not came.or any feedback for my complain.pllz note my complain....

I booked Delhi to Goa return ticket on 23-Sep-2014.Due to some technical issue I didn't get my e-ticket and I called Make my Trip call help desk.They said that my payment was not successful, I have to pay again .I made payment again .But later I know previous payment was also successful, so I made payment twice . Later, again I call Make My Trip Help desk and asked them to return .Total amount was 9664 but they refund 4977 INR .For remaining...

I made a booking on MMT on 30 Sept, 2014 for travelling on 1 Oct-2014 with ID NU[protected], form delhi to jaipur. The bus opreator name was shown "Shree Krishna Tour And Travels" and address as "Shop no-27, fateh puri, delhi" When I reached at fatehpuri at 9, I got a shock as there was no shop named "Shree Krishna Tour And Travels" in whole bus stand. The shop no 27 people started laughing saying "You also got this fake reservation"....

We made our Booking through Make My Trip vide ID No. NH[protected] for dt. 02.10.2014 to 05.10.2014 @ Rs. 5760/- per room per day considering the property to be a 3 – 4 Star as shown in their website but we wish to state that Hotel C.K. International (A Unit of Royal Vacation Resorts Pvt. Ltd.) at Shimla is neither International nor a Resort. They are cheat and fraud. It is a part of “Rural Bus Adda” 5.8 Km away from Shimla. Entire...

Dear Sir, I have booked my flight ticket through Make My Trip.com ( mail id : www.makemytrip.com) Booking dated : 09/10/14. Time: 01:55Am Date of Travel : 03/11/14 ECoupon Applied - MMT200 Flight Detail : Air India AI-806 Mode Of Payment.: Kotak Credit Card But the booking was fail and amount has been deducted from my credit card account. I have already e-mailed them for this query and they have given me a reference ID[protected]...

Sir/Madam, This is to bring to your notice the poor services provided by makemytrip on 10th June 2011, bearing reference number 110610 – 030658. I am sorry to inform you that I was highly disappointed by the Service provided by makemytrip. I booked my flight for June 10, 2011 at 2300 hours from Mumbai to Delhi from Make My Trip. After reaching Airport I was informed by the Airport authority and India Airlines crew that there is no...

I tried booking a ticket which did not go through, and I had to do the booking again. Later, I found that the same booking was done twice (same person, same flight, same email ID, same date). The complaint was made to MMT (Incident ID:[protected] Booking errors) Later one of the booking was cancelled, with no refund, saying that this was a normal cancellation. Jet Airways have confirmed that this is a technical error, but refund have...

I had booked two flights through Make My Trip and then cancelled both of them. I only have received 32, 000 INR instead of the 75, 000INR due me. MMT has not responded to my endless requests for the money due to me. These flights were cancelled a month in advance and I was told that I would receive full refund, yet there has been not satisfactory response. The only company line is that they are investigating the problem. I consider the actions...

My Hotel Booking NH[protected]. I had booked a hotel in china.Hotel name Henry Business Hotel. I waited till 12. Icannot get the room.So, I moved to another hotel.I am totally disturbed with my family. I request to return my my booking charges of Rs, 26727.26 and pay a compensation of Rs.One Lakh....

I have been following on the mentioned complaint for the past two weeks..no satisfactory response received.They are pushing the matter from pillar to post.I am not able to escalate it to next level on the complaint site.Totally fed up...horrible company... Dear All We had booked for a holiday package to Gangtok, Lachung and Darjeeling from Bangalore for 26September 2014 to 2nd October 2014. Due to medical emergency where Col...

Complaint Ref No[protected], Booking Ref No - IN1409B3S132189 I have been booking my flight and hotels through makemytrip from long time. Recently I have booked hotels at Jaipur, Udaipur, Jodhpur and Mount Abu through call centre with a specific request of minimum 4 star category and accepted to their recommendations with high confidence on makemytrip. The booking references are IN1409B3S123935, IN1409B3S125676, IN1409B3S126333 &...

I had booked a Gujarat trip with Make my trip, it was a 9 day trip. They have clearly stated that the hotels booked are of 3 star standard and many hotels booked were of 1 star category. They have charged me nearly 4 K/room/night when the rack rate clearly said that it was less than 2 K. It is very difficult to reach them once you book with them. They have bad service. WILL NEVER USE THEM AGAIN....