MakeMyTrip India Complaints & Reviews

We address you on behalf of and under the instructions of our client, Mr. Sushil Gupta. 1) Our client states that on 26th December 2013, he made an on–line booking of air line tickets through your web site for an Air India flight from Mumbai to New Delhi being flight AI-809, for Wednesday 1st January, 2014 – Departure Mumbai at 10.00 hours. Our client states that he also booked a hotel room at the Hotel Royal Plaza, Ashoka...

Dear sir,

I have made a online international hotel booking at Langkawi on 7th March 2014 at makemytrip.com for my stay on April 5th 2014 (5nights)

Total funds debited for my 5night stay: 25465Rs.

Booking acknowledgment received :NH[protected]

After this payment i have not received any confirmation mail on my booking, When contact Makemytrip customer care, Head of quality service...

Hi, this is viraj suryawanshi. booking id NU2H[protected] its hotel plus booking and it was cancelled by you side due to system error. and they told me to refund money they have traced my call and they told me on 28 feb they had refunded still money are not refunded in my account . i had contacted your senior Sandip, Mukesh, Saurabh and the main one Amit Arora( arora.[protected]@makemytrip.com) he is just making foool of me . I had file a case...

Hi, i had booked a hotel via makemytrip on 20th february 2014 for hotel broadway annexe in darjeeling for 21.2.2014 till 24.02.2014. the booking i.d is "IN1402B5S097501". I have paid INR"2673/-" I went to the hotel and found that the mentioned and committed amenitites were not provided to me in the hotel and the makemytrip website shoed wrong nformation about the amenities of the hotel which their executive manik roda also confirmed that...

On 25th feb 2014. I made flight booking for Mumbai to Delhi scheduled for the date 19th June and a return ticket for 21st June from Delhi to Mumbai. I had selected a Go Air flight scheduled for 9;45 Hrs 19th June for the onwards journey and a Indigo Flight for return joruney scheduled for 14:25 Hrs. After selecting the flights i moved onto the next page where it clearly displayed the selections i had made and asked if wanted to avail any...

Hi, Actually I tried to do a International booking. A money of 18000 was deducted from my account and due to network failure, I did not got redirected to makemytrip site. I had even sent the bank statement with transaction reference number.Please refund my amount as early as possible.I don't have enough extra money to go for a new booking. Reference No - IGR3887786 my account- [protected]. please give the status of refund....

Hi Sir/Madam, I have booked a bus ticket via makemytrip from bhopal to pune of 1 feb 2014. when i tried booking first time transaction got successful and also my money got deducted(1400/- INR). But while returning it showed an error that sorry due to technical error can't book your ticket. i thought as its technical error so money is safe, it will be refunded like it use to happen with other travel site irctc and redbus etc. again i tried,...

I have booked a ticket from delhi to hyderabad on 9 th feb 2014 (spicejet) and after entering all details at the end of transactions it showed that there was some error .I got message on my cell saying that money will be refunded in 2 business days but I did not get back ...and no response on calling up to the customer care.See to it that money is refunded back at the earliest possible...
booking id:NF[protected]
GM Jahnavibr...

I bought Qatar Airways ticket to travel from USA to India with an understanding that two bags are allowed. While traveling out o[censored]SA there was no problem but while returning the airline did not allow me to carry the same bags without paying for extra bag. They told me that reservation had entered only 1 bag so Qatar would not give me boarding pass without paying extra $125 + taxes totalling $131. I researched and found that this company...

I have been trying to book a bus ticket for the last 3 days on MMT. Due technical glitches from MMT I wasnt able to do the same. The customer care number is also unresponsive. Got a call back from some Shivam guy from MMT. He sent me a payment link. After the payment of 2404 INR. I haven't received the ticket nor is Shivam Answering the phone. Booking id: IN1402B5S038828. Complaint Reference ID[protected]. Shivam's contact number:...

I have booked ticket but not successful generated because some error. But ticket fare debited from my account. Please refund my amount. details as under : Make My Trip Ref.No. NF[protected]P01 DTD. 10.02.2014 debit from Bank name : HDFC BANK LTD bank ref.no.[protected] AMOUNT - 11, 444.00 INR. REF. MOBILE NO. [protected]...

The agency is cheating me by not giving my Refund.. Every time I call they put me on hold for hours and give answer as someone will get back me but I don't find any response proper so far. its more than 40 days and being an US Citizen I am really feeling helpless and cheated and I would like to goto US consulate and want to produce this case. If you do not respond I am going to go for compensation too...

Hello I was a loyal MakeMyTrip international customer. But the service they provided when I had to cancel my booking with ID NN[protected] is disgusting. The refund is delayed by almost 2 months. There have been no updates on this and MakeMyTrip does not bother to tell me exact status. It is a huge amount for refund and I am suffering losses on the interest on it. I want makemytrip to tell me the date when I will get my refund amount....

I had booked 5 bus tickets thro' make my trip from Chennai for 6th January 2014 from Pune to Shirdi and paid on line on 27th December 2013. One day before I received a call from the bus operator that the bus is cancelled and I had to take a taxi from Pune Airport to Shirdi paying Rs.4, 100.00. After several follow-ups i got a ridiculous refund of Rs.300/- whereas it should have been around Rs.2, 500/-. My mails have not proven effective....

Horrible bella express at pattaya.



I have booked thailand holiday from make my trip, and
Booking id : nl[protected], three days
Back i returned back from thailand.



My experience with the hotel bella express at pattaya, is
Horrible, it is rated as 3 star by make
My trip, but we really believe it is not
Fit to rate as even single star. Rooms rbr...

When we book holiday package the main intention is not to take unnecessary botheration of booking tickets following up with hotels and stuffs, but it seams that I chose a wrong organization. After booking a 3nights 4days Thailand Package with MakeMyTrip.com, I think I have wasted my money. They haven't provided with a receipt till now. Their back-end process is the worst in the industry. Try calling to the call center they will say they...

Respected sir, I have booked a ticket buy http://www.makemytrip.com/ online and when I reached to station they told that their bus was cancelled and that your money will be transferred to your account but I called them many times by emails and by phone they also said that it takes time to refund but I tried for one month and they did not refund. NU[protected] this was my transaction id and XLKO[protected] this was my ticket no.. I...

I booked a ticket through net makemytrip for Mrs.GIRIJA MENON on 23.01.2014around 23.00hrs. from MUMBAI to CHENNAI for 14.04.2014 departing at 12.30 hrs. . After going through all formalities of net banking at the end i get an information that booking could not been done but at the same time I get an information on my mobile that an amount of Rs.2962.00 has been deducted from my Account.The mobile says debited by Rs. 2962.00 for CITRUS-[protected]/MAKEMYTRIP...

I was supposed to fly from Cochin to Bangalore on 8th Jan 2014 morning by Spicejet - Spice SG245 (Cochin to Bangalore). I had booked the ticket through make mytrip (http://www.makemytrip.com/, MakeMyTrip Booking ID NF[protected] & eticket no AYVV4X).

Since I was taken ill and couldn’t make to airport in time, I couldn’t take the flight and had requested Spice to cancel ticket bearing Airline PNR AYVV4X and...

I had booked Unique Swiss package (Switzerland and France) for my honeymoon almost 3 months in advances. I booked it on 15th of December 2013. I paid booking fees of (Rs.78, 000) immeditely on the same date and assured by makemytrip that my file will be processed by operation team within next 2 days and they will call and inform whatever information required for schengen visa and other formalities. But no call or emails from them in next...