MakeMyTrip India Complaints & Reviews

This has reference to Flight bookings made by me through makemytrip.com on 7th Jan,2011 for travel from Delhi-Mumbai on 8th Jan,2011.
For factual clarity of my grievance, I am narrating the facts in detail.
First time when booking was done by me for 3 passengers, I was asked to pay Rs.22,548/-, which was paid through ICICI Bank Account No.[protected]. I also received a sms from the Bank for debit of the aforesaid bank account....

Hello,

My name is Sumit Dey & I had booked a domestic ticket for the MUM-CCU & Return CCU-MUM Sector.

--> Initial Booking was done for 3rd-Dec & return on 6th-Dec
--> Then the same was rescheduled to 15th-Dec & return on 24th-Dec
--> Once again it was rescheduled to 20th-Dec & return on 30th-Dec (rescheduling done directly through the airlines as makemytrip server...

Hi, I am Ankur marwaha my phone number is [protected] I booked a flight from Bangalore to Delhi from MakeMyTrip.com booking reference number NF[protected]. For One Adult and One Infant. I selected the flight 'Makemytrip special' which was showing ZERO fare for the infant and Rs 4626 (Total) for the Adult. While entering the Details of the Passenger it did not asked me details of the Infant and only the flight for the Adult was...

my Booking ID for make my Trip. is IN1110B12695. I have booked package tour for Kanyakumari from 25th Dec 2011 to 27th Dec 2011 with MMT on 23rd Oct 2011 by paying Rs 18366/- ( 12366 towards hotel and rest rs 6000/- for vehicle for 3 days ) The vehicle was supposed tio pick me at nagercoil on 25 th Dec at 0900 hrs and then 3 days sight seeing in around Kanyakumari and on 27th Dec dropping at KK Rly station at 1500 hrs. But on 20th Dec...

I had made my booking through make my trip for Funtastic Thailand in the month of december.

Below are my booking details:

Booking ID: IN1109B13586

I wanted to avail the cash back offer for international travels offered by make my trip. I had been in contact with Sumit Chaudhary & Neha Mehta(Initially) from operation team, who helped me to pay the payment through IVR and he informed me that...

I Booked a ticket from makemytrip, where i have promo code from my icici credit,
So i conform with booking agent that, how much cash back i will get, he replied me that 6% cash back on base-fare.

As per booking cost was 55,000. and base fare was 40,000, so cash-back is 2400. i got only 1000 rs cash back.
When i contact them they told me 1000 rs is upper limit so maximum 1000 rs is refunded.

While...

I have a booking from Bangalore to Chicago through MakeMyTrip. I opted to change of travel date in the ticket as I was sick with Viral fever. They are charging service charge of postponing the ticket + MakeMyTrip charge + ticket fair difference. MakeMyTrip representative confirmed that sending the medical certificate would help in waiving off the service charge for change of date. I spent so much effort in scanning and sending the medical...

i had purchased 4 round trip tickets total 8 tickets under buy 1 get 1 free scheme when i was buying the ticket their executive called me saying their system was down and sent me a link for payment and he said yes u are eligible for the same after several talks with them they are refusing the same my booking reference id with them is
Reference ID: [[protected]] they are just pulling time this was bought on 18th Nov 2011 and return...

Dear Sir,

I would like to draw your attention towards anomaly in my refund money for Transaction ID NF[protected] for the ticket taken on 2nd Jan 2012 from makemytrip. The ticket was for 3rd Jan from Spicejet. The invoice sent to me was wrong as they charged me 2600 Rs more than the total sum of 3 passengers ticket price.

The total amount paid for 3 passengers by me was 25249.00 Rs. Due to some personal issues,...

Dear sir

This is in reference to our international booking for Bangkok.This is to tell you that since last three days we are trying to reschedule our connecting flight from Dhaka to Bangkok.But we r not getting proper response from make my trip.We r kept on hold for long hrs and then also the operators r not giving us the reply regarding our tickets booked.

I would like to ask why we r being punished for having...

I booked a Bus ticket from Mumbai to Ahmedabad on 02nd Dec 2011 for journey on 02nd December itself, after booking the ticket I came to know the cancellation charges that 0-14 Hrs was 100%. I cancelled the ticket immediately. I didnot get the refund on the ground that there was less than 14 hours left. the point is that if the cancellation charges was known to us I would not have booked the ticket....

Its a full 420 company. They have crossed all the limits. Before they were issuing fake confirmations and now the have started displaying hotel on their web site which does't exist. They have displayed a Hotel named Bhagwati International for destination Mount Abu, Also the address is given Near Bus stand, Mount Abu, Rajasthan. But I wonder their is no such Hotel. It is in Abu road. 30 kms away down the hill from Mount Abu. Cheaters........

Sir/Mam

I have booked my ticket to travel from Pune to Chennai for my dad,myself and my baby(5months) on Jan15,2012 and in the confirmation email - the names of all three o[censored]s are printed correctly but in the eticket, the name of my infant is the same as myself. Earlier when we three came to Pune last month(nov11), my infant's name was printed correctly. Please help us to travel as its an urgent one. My booking id is...

I had cancelled my flights (worth Rs7800) which i had booked through makemytrip. The booking date and the cancellation date were the same: 8Sep,2011. An amount of Rs 6000 was to be refunded to me by deducting a cancellation fee of Rs 1800.
Initially i was refunded Rs7800 but then later Rs 4800 were again debited from my account without my permission. The authorization to debit is only made for one time payment, how is this possible...

Make my trip booking ID - IN1110B09709

I have done the booking and got the above mentioned ID. This is regarding a Kerala package trip. I have paid Rs 54,000/- in advance (100%). On the said date of departure, the flight got cancelled. There was no alternate arrangement neither there was any clarity about how to take it forward.

Looking forward for an immediate addressal.


Warm Regardsbr...

While trying to print the E Ticket of my MakeMyTrip Booking ID: NF[protected], i noticed that the name of the infant was showing as the name of one of the adult traveler. So i called up the Customer Support service and was advised by one ignorant exec that the name of the infant cannot be corrected and that i need to cancel the ticket and book again. And thenshe helped me cancel one Adult and one Infant ticket .

Another ticket...

I tried making two transactions on 9th Nov. Both of these transactions failed (Id's - NF[protected] and NF[protected]. Each transaction was worth Rs.18,638/-. After each failed transaction, I called "MakeMyTrip" to inform them about the same and get a confirmation on the failure. Each time I was told that my refund will be processed in 3 working days. After 3 working days, I started following up with the customer care...

I made a booking with Make My Trip for a room at Jaipur House Mount Abu for dates 28,29/dec/11 vide booking ID NH[protected].
They confirmed me booking with a statement written on confirmation letter. "Kindly note, your booking is CONFIRMED and you are not required to contact the hotel or MakeMyTrip.com to reconfirm the same."
Ignoring that when I speaked to the hotel for same. I am stunned to know their is no such...

Dear Sir,

Our Booking ID number IN1109B10892 we booked a holiday package for Andaman Nicobar in the month of september, we spoke with Mr Debashsih pathak got the bookings done, but that was the begining of our misery since then no information has been correctly provided to us, we have been asking for a complains number but no one is helping us people hang up on us, our flight is on 19th november we have infant 1 and a half...

Our Make My Trip Booking ID No.NN[protected] dated 12th November 2011.

We had booked a ticket on the 12th November 2011 for travel from Lawica(POZ) Poland to Brussels (BRU) via Warsaw for the 13th November 2011 through makemytrip.com -transaction amount was Rs.21915.00.

We wanted to cancel this booking and do a new booking from Poland to Switzerland On 13th November 2011 we tried online where it mentioned the...