MakeMyTrip India Complaints & Reviews

My bus was canceled by the bus operator and i have initiated the full refund on the same day itself. It was suppose to be full

Booking ID - NV[protected]
I booked a UAE visa for 2 from MMT. I was informed on call that mmt had

I had booked a ticket for the 18th of May'22 for a flight at 17.20 on the website of Make my trip. Due to a technical glitch on the website, the booking got confirmed for another date on the 18th of June'22. I had to cancel the ticket for a higher fare later. They mentioned that they will charge for the cancellation and also for change of date.

I have tried booking on Make My Trip before too, but this has never happened and I seek a solution for the same.

Desired outcome: I would like a complete refund of my ticket since I had to rebook the ticket due to the technical issue from Make My Trip.

Hi,

I have posted a hotel review on mmt app on 22nd feb 2022 which I want to delete disparaged as it’s causing sensitive issues for me.

Hotel - Monarch at MIDC, Rabale
Date - 22 feb 2022
user - Mayuri Panindre

Please check and help me deleting it as soon as possible

Hi,

I have posted a hotel revie on mmt application which I can’t edit or delete now.
I want to delete it desperately as soon as possible as it causing vulnerable issues with my personal life and privacy.
Please help !!

NH[protected] i booked this hotel on 10 may for 18 may to 21st may that is today and MakeMyTrip gave me confo voucher and when today gust went for checkin they said they dnt have rooms and since thn they have been resolving the issue, inspite of giving alternate hotel they are asking to get hotel booked by own . Kindly change ur name to fake my trip . Be aware even after booking in advance your reservation can be denied #MakeMyTrip #fakemytrip #makemytripindia #FraudAlert

I have booked ticket. My money was deducted three times. Now they are not refunding my money by saying that they have not received any money but my bank is saying money is deducted three times successfully

Dear Sir / Madam,

Reference to subject booking ID, please note that I need to re-book the ticket from Dubai to Hyderabad (Emirates Airlines) from dates from 1st to 8th July 2022 for my open ticket.

I tried calling the customer service several times but my issue for re-booking was not resolved, Every time the executive says they will give me a call back in an hour but never gave a call. I request you to please look into this issue and advise this travel agent to resolve the issue at the earliest possible.

Thanks & regards,

Masood Shareef
[protected]

Booking ID: NF76S35JE89IF15G0578

Airline cancelled flight. Refund money was placed into MMT wallet.

I gave MMT bank details to transfer the refund money but was told that the money from my wallet was used on another flight (Customer Service Reference No:[protected]. I DID NOT USE THE MONEY. MMT has made a mistake. I called and emailed many times. MMT not responding.

MakeMyTrip stole Rs. 6877 and they are NOT RESPONDING!

Team,
I am Sumithra Balachander from Chennai.
I booked Hotel Vandayar in Chitambaram on 17th May, 2022 at around 8pm. But couldn't see the details in makemytrip website (Booking Id#[protected]
I lodged a complaint through customer support on the same day (Id# NF[protected]) and they informed that details will appear in 45 min from booking time. But still couldn't view the details.

I am not able to reach the customer service for cancellation and refund.

Thanks,
Sumithra Balachander
[protected]

My bus was canceled by the bus operator and i have initiated the full refund on the same day itself. It was suppose to be full refund of amount 1763. I have initiated the refund on May 13, 2022 and now it's May 18, 2022. The worst part is they haven't contacted me yet, when i try to call them their automated call says, our team will get back to you and call gets disconnected. Their is no sign of any member from mmt team to get in touch with me.

I have a booking with make my trip for a cab from Dehradun to Delhi on 16/5/2022. Booking ID is NC[protected]. The cab was scheduled to reach at the pickup point at 6.00 AM. But the cab driver called me and said that he is at Haridwar and it will take more than one and half hour to reach my pickup point, Since I have to drop my son at Delhi airport I could not wait for such a long period and hence I have booked another cab and completed my journey. I want refund of Rs 806/- which I have paid at the time of booking. Thanks & Regards. Sujit Pisharodi.

Booking ID - NV[protected]
I booked a UAE visa for 2 from MMT. I was informed on call that mmt had stopped issuing UAE visas and hence had to cancel. But they are not refunding MMT convenience fees.

Such fradulent behaviour must be dealt with appropriately.

We have cancelled our flight for PNR MT7U8E and indigo confirmed that they have initiated refund to Makemytrip and we should be getting refund of 435AED.

The refund from indigo was initiated on 30th march 2022. However we have not received the refund from makemytrip yet.

Everytime they create a ticket number and close it randomly with no resolution.

This is the second time i am making the same complaint

Make MyTrip India — Non Cooperation of Field staff pertaining to our Travel Itinerary, Booking ID number Booking ID NL[protected]
1. 2nd day of our stay at Pine Palace Resort, Gulmarg is not a 3 Start Hotel whereas it has been claimed by MMT as 3 start
2. 3rd day of our stay at Riviera by Mount view Pahalgam is not a 3 Start Hotel whereas it has been claimed by MMT as 3 start -No basic amenities in the room like wardrobe and so on are not available
3.On the 5th Day stay at Srinagar again the same thing happened, instead of providing the accommodation in 3 star hotels MMT gave us accommodation in 2 star hotels
4.Field personal Mr. George did not try to resolve our request and he was all the time non committal
4.This has happened even after paying the entire money in advance
5.Please refund our money as the amount charged is not in accordance with the committed accommodation

WIth MakeMyTrip, we had booked the tickets for United Airlines from SFO to BLR roundtrip, . We travelled from SFO to BLR. Unfortunately, United Airlines cancelled their flight back from BLR to SFO. Following that MakeMytrip, cancellation request was made and a refund of Rupees 34036 was supposed to be done - around 20th March 2022. So far, we have not received any refund. There is no way to talk to a human being on this case and now emails to them get returned with a automatic message stating ticket is closed
Booking ID NN26AVBV777KB4UV9161
Following is the email from them on the same

On Sunday, March 20, 2022, 11:31:37 AM GMT+5:30, Satyajit Nandan Chowdhury wrote:

Dear customer,

Thank you for being our valued customer. We are grateful for the pleasure of serving you and meeting your travel needs.

Due to the current crisis of Coronavirus outbreak we all are in, we are on priority helping our customers with immediate travel requests. We are trying everything in our power to accommodate your request at the earliest.

As per our telephonic conversation in regards to your Booking ID NN26AVBV777KB4UV9161, flight cancelled by airline hence cancellation done with full refund for return sector

Total deduction -58186
Total refund-34036

Inconvenience caused is deeply regretted and your patience is highly appreciated and we hope for the safety and well being of you and your family members at this COVID-19 pandemic.

Please feel free to contact us on our helpline number [protected]

Regards,
Satyajit Nandan Chowdhury
MakeMyTrip

Hi I booked two rooms at Garhwal resort in uttaara Khand for one night from 14-15 may 2022.
RooMs were under my name Sein aunt tun and mother Dil Maya.
When we got to the hotel they couldn’t give us any rooms as it was over booked. So the owner took us to home stay but which was not satisfactory so we chose a nearby hotel and paid for it. We haven’t received refund from make my trip yet as I cannot cancel the booking on the app.
It was worst experience as we were traveling all day through uttarakhand and we didn’t expect such service. Please call me on[protected], if you need any confirmation.

I booked a bus ticket from banglore to Hyderabad and cancelled within 5 minutes even though they charged the cancellation fee of 600 inr and still remaining amount is still not refunded to me it's been 10 days.

I have booked air ticket from makemytrip having PNR JQJX1. Airlines changed the schedule twice in between the booking date and the journey date. Finally I had to cancel the flight as the new schedule was not allowing to travel. Airlines sent email as the schedule changed and to contact the agent for full payment. I have informed the same to makemytrip customer care. Everytime they say as they will check and update. But they never get back to me with any update. I am fed up calling makemytrip customer care. They always give fake promise and never help.

Please help me getting the refund.

Refund Request for Flight Booking ID: NF28Q8ZOUC7ZO5PB2006
Reference No.[protected]

Regards,
Amit

Dear Sir

My self suman singharoy, I recently booked my ticket for a holiday trip . My PNR number is

O7BLTA booked dated 10.05.2022

And

U4KUKJ booked dated 09.05.2022

But I make an mistake, my brother in law and sister in law name is SUTANU SINGHA AND TITLI SINGHA, BUT I set the name SUTANU SINGHAROY instead of SUTANU SINGHA and TITLI SINGHAROY instead of TITLI SINGHA and SUTANU SAHA instead of SUTANU SINGHA .

Please do the needful. It is my first journey with flight and I made a book myself .

Looking your cooperation

--

Suman singharoy
Mobile - [protected]