[Resolved]  MakeMyTrip — Deduction of money from bank account and no refund yet

Address:Gurgaon, Haryana, 122016
Website:makemytrip.com

Hi,
I made some hotel bookings on 6th april 2016 for 12th and 13th april in goa. I made these bookings by using Makemytrip app. I made only 2 hotel bookings that day but amount got deducted 3 times from my account. When i called them and asked them about one extra deduction of amount.I was told that it was done due to an error and i would get the refund in next 2 days. Now it has been more than a MONTH and still they haven't returned a single penny. I have made more than 20 calls. I have sent more than 10 emails to them. Still they are trying to make a fool out of me.
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Aug 6, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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MakeMyTrip India Customer Care's response, Jun 2, 2016
Verified Support
Dear Goura,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear pdrks273

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care

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