MakeMyTrip India Complaints & Reviews

My booking ID number is : NU[protected]
I made booking of Sleeper AC bus but when I have been their, there was no
AC in the bus and seats are also not good.
I want my money back as you have not delivered the services you promised....

I have made a hotel booking thru app .. wen I went to the hotel they said room a are full . So I called customer care n asked for the solution . They told me to wait for 20 mins. I called back again after 1 hour but i was shocked to hear that they couldn't reach the hotel person n therefore 20 mins again they wanted ... it all happend between 2.30 pm to 4.35pm .. they gave a call back at 10 30 pm n asked whether I checked in ... how would...

I have yesterday booked a hotel on make my trip with the booking id nh[protected] in pushpak international, kolkata on 15th april 2016. After i received the voucher i realized that it was a dormitory but during the booking they displayed the pic of a single room and there was no pic of the dorm.
Thus i asked for the cancellation immediately but they(Mmt) refused saying that cancellation can only be done 3 days in advance. How can...

I bought a indigo flight ticket delhi to gauhati and return through makemytrip. Makemytrip booking id -an[protected]
Name: mercy john, airline pnr refkhk
Date of travel: mon, 04 april 2016

The ticket clearly shows that the baggage allowance is 20kg but at the airport indigo informs me it is a mistake made by makemytrip that the baggage allowance is only 15kgs. After arguments and explanations with the manager...

I have booked an air ticket to Ahmadabad for my friend in January 2016. the details of booking are as follows:- Date of travel - 07.04.2016, Booking ID - NF[protected]. The charges debited to bank account is Rs 4809/-. Due some reason my friend said to cancel the air ticket and i cancelled on 20.03.2016 and recd a msg that they have recd cancellation request for make my trip booking ID NF[protected]. The request has been submitted and...

I have booked Andaman tour with booking ID IN1510B5S245441 from retail store at bund garden Pune. Ruby Siddiqui who is travel assistance at makemytrip bund garden retail store, committed to provide invoice post said journey.


I would like to get travel certificate with airline fair for my LTA claim. Please do needful.


Retail store where booking was made is as below.

MakeMyTrip India...

Sir,
Took a flight +hotel booking at 3.30 pm, the hotel booking says 2 pm of the same day as check in time and check out the next day 12 pm..While the flight is at 8.30 pm of the same day to reach the hotel...

This is unethical and the customer care just hangs the phone and gets away.The most unethical aspect of make my trip of day light robbery...

One mr.Anoop hung the phone and the other miss.Shatabdi...

We had exchanged multiple phone calls with a customer attendant at makemytrip and finally asked her to give us the final amount to be paid for the spanish delight tour so that we could go ahead and make the payment and secure our bookings.

However the very next day, as we did not receive a response from the attendant by the name himanshi goradia, we called her multiple times after which she finally took our call and told us...

I want to booked one seat in makemytrip bus dated on 22/03/2016 but driver not come at destination on any time and passenger was waiting many time .After that customer want to cancel the ticket but no responding so i want to refund my full amount which are already debited from my account. Makemytrip booking id-nu[protected]
Operator pnr[protected]
Operator name- singh tours and travels
Seat-h
Boarding...

According to mmt refer and earn offer you get 1000 inr if you refer a friend and they install the app and additional 800 inr when they make their first booking.
I have referred 2 friends and they further made booming and they got cashback for that but i did not get any. I called the customer care and they are behaving rudely and not responding to my query.
One customer service personnel said i had 2750/- cashback in my wallet...

Make my trtip has advertised they give one free hotel night after 4 completed bookings and 2 free hotel nights after 8 completed bookings. When i finished 8 completed bookings they initially did not give vouchers for free hotel nights. When i called many times, finally when they gave voucher codes they did not work.
Beware of make my trip. They do not deliver their promises....

I booked my ticket from chittoor to hyderabad on 13.04.2016 at 1:03pm in makemytrip .com with my syndicatebank dr card my rs2000/- were debited to my account and my tickets were not confirmed . I got a message that my tickets are canceeled and amount will be returned in 7 days or next billing whichever is later.

My booking ref no is nu[protected].

If these people will do like this how can i do my journey if...

Hi

This is regarding booking id in1508b4s438682i have booked an international holiday package to dubai through "makemytrip" on 10-sep-2015, where i am entitled for 10, 000rs cash back within 24 days citi bank and 5000rs voucherit's now 6 months completed but still i haven't receive my cashback which is supposed to be rs 10, 000rsi have raised this issue with customer delight team, and called more than thousand times and mail...

This mail is in reference height of mismanagement and in professionalism to the attached booking done in which we have suffered tremendous mental trauma and wastage of money because of bad behaviour from mr. Hira lal bhojwani and your customer services where in i had booked two hotel in hotel him queen for the 25th march 2016 to 27th march 2016 and when we reached to hotel hotel staff straightway rejected that no booking was made and we were...

This is a simple case of cheating by makemytrip. First these guys have charged me 699 inr against my booking as convenience charges.That is relatively quite high if i compare with other service providers, instead i would have personally visited any travel agency and booked my ticket.

After a rigorous followup they refunded me 50 inr. But if i wouldn't followed up with these guys i might be cheated by paying 699 inr instead...

I had booked a Chandigarh - Shimla - Manali package from MakeMyTrip website, with customizations done. However, after the booking, I never got an itinerary, even after repeated calls to their call centre. Every time I called, the agents gave some disjoint information and never took the ownership. Yatra and other travel sites are so much more friendly and transparent to the customer. MakeMyTrip is best avoided....

We went to the hotel last night (12/2/16) but the hotel was below acceptable conditions. The rooms smell bad and they were dirty. There was even a 20 cm hole on the wall of one bathroom. We moved to another hotel. The receptionist agreed on a full refund and told us to contact makemytrip.com . So we did, we got a response 1 month later that it is too late to ask for refund, we told them that hotelier agreed to refund and that we never stayed...

Hi,
I would like to bring your attention towards make my trip(Makemytrip.com),
At the time of booking the flight ticket yesterday on 9th april 2016, it was noticed that the fare of spicejet (Sg-488) was refundable. After booking the ticket i changed my travel plan and cancelled the ticket. The money that was refunded to me was 399 rupees only from 5280 rupees. I had a talk with spicejet customer care and they told me that...

I have planned a trip to manali via your portal. My booking id is :- nl[protected]. I just want to change my existing hotel to "solang valley resort". My travel expert is telling me to wait for couple of hours and it has been almost two days and there is no reply from your side.Extremely dissapointed with your service. I am having reservation over planning my future trips through your portal. Kindly look into these matter urgently....

I booked connecting Indigo flights from Kozhikode to Lucknow with a halt in Mumbai on 28 March 2016 and date of journey was 3 April 2016. After the booking was made, I found out that they have made booking on two flights and hence provided me two PNR s which are as follows: MDJ6MN for Kozhikode to Mumbai & NY6IQJ from Mumbai to Lucknow. I was carrying a lot of luggage (52 kgs) with me and was traveling alone, but because I had two PNR s and...