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MakeMyTrip India Complaints & Reviews

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Last updated May 10, 2024
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MakeMyTrip India reviews & complaints page 314

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Address:Anand, Gujarat, 388450
Website:n

Dear Sir!
I have pay 8725 rupees to Makemytrip by MOBIKWIK at 14 /02 /2016, amount deduct from my MOBIKWIK account. Transaction details.
Merchant Name. MAKEMYTRIP
Transaction id. FMBK[protected]
Makemytrip account details...
Email id.. [protected]@gmail.com
Rjstd n. [protected]
Mobikwik account details.
Email id. [protected]@gmail.com
Rjstd n. [protected]
Contact...
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brijeshpandey10
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Customer Care

Address:110092

I Booked a ticket through Makemytrip portal on 23rd Feb for Pune to Goa via Bangalore once i get my ticket printed i got to know that fact that they booked a ticket for Pune to Bangalore on 26th and another ticket for Bangalore to Goa for 26th feb which is clearly exposes their trick to make people fool.more over i called their customer care for refund they said you will get only INR 900 back in to your account out of 16900 then i asked them...
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soumya.samaddar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against makemytrip.com, not given refund of cancelled flights

Address:Gurgaon, Haryana, 122016
Website:www.makemytrip.com

I had made the booking of Round trip Domestic Flights CCU-PBX (1st Feb) & PBX - CCU (7th Feb) on 03/10/2015 from make my trip.
On 12/10/2015 I had made the cancellation of my outbound Flight CCU-PBX (1st Feb).
As per mail communication from makemytrip I would get my refund of Rs 10820/- only after I have availed my inbound trip PBX - CCU (7th Feb) since there was a single PNR no associated with the round trip.
On 07/02/2016...
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mails2mandar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Full refund not given on cancellation of flight by airline fault.

Address:Pune, Maharashtra, 411030
Website:www.makemytrip.com

I booked ticket through make my trip dt 03.12.2015 from Indore to Pune IDR to PNQ in craft 9W 2492 booking id No.NF[protected] Rs7227
Even I web checked in as prudent guest.

Surprisingly at 10.1 am I received sms "We regret to inform you that 9w2492/03 Dec IDR PNQ is cancelled. Pl contact issuing agent for refund or call us.

Accordingly I called but as usual no one lift phone. After inquiring Airport...
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Tridip C
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Increase price before discount

Address:Gurgaon, Haryana
Website:hotelz.makemytrip.com

Makemytrip APP FEST is a big Scam. Makemytrip increase the price of the all items on discount day and shout that they are giving big discount of 1500 + ...

This time when they increased the price, seems like they forgot to validate so lots of 1 star hotels showing 20000/- per night.

To prove it, I have checked hotel rate from April 3 to April 5 in Goa. Sorted the price from High to Low. The rate is insane for...
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Sanket Biyani
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not credited

Address:New Delhi, Delhi
Website:www.makemytrip.com

I did a booking using make my trip app on ios. i used the code APPFEST for the booking of flight for two people from hyderabad to jaipur.The offer of 1500 cashback in my wallet is not yet credited.Please tell me how much time will it take to get the amount in my wallet??...
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maddy001
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding deduction of rs-2100/- from my sbi account for no reason

Address:Gurgaon, Haryana, 122016
Website:www.makemytrip.com

On 22 February 2016, 11.11 pm I was booking hotel from my make my trip account and by mistake i entered wrong OTP, my booking failed but a payment of amount Rs-2100/- was done to Make my trip. I have confirmed the payment made to make my trip from my SBI statement which i am attaching in this mail.

After that on 11.14 pm i had booked hotel for two days whose booking ID is NH[protected] and NH[protected], this two bookings...
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Ishaan Shah
from Pune, Maharashtra
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Cashback not received - more than 19 days since booking

Address:Gurgaon, Haryana, 395007
Website:www.makemytrip.com

Hi,

I made an international flight booking on 5th February (booking ID: NN[protected] and used a promotional code HTLFLT which was supposed to give a cashback of INR 5000 within 15 days (not 15 working days). I have an email from MMT as well which confirms this. So, the cashback was supposed to be credited by 20th February. I have sent numerous emails to which there is no response. And everytime I call I'm asked to wait...
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vmishradr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

Address:Varanasi, Uttar Pradesh, 221005

कलकत्ता से बैंकाक की स्पाइस जेट की बुकिंग के दौरान असुविधा होने पर मदद के लिए आप के कस्टमर केयर से सम्पर्क किया गया उसमे बैगेज नहीं सो कर रहा था जब आप के कर्मचारी सोनम से बात...
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Ambarish Guha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reference ID: [160223-036225] booking ID: NF7202661762499 cashback fraud

Address:400614
Website:Makemytrip Mobile app

Please find the screenshot of offer saying it is applicable on INR.4500. While booking the ticket MMTSALE showed successfully applied but amount didnt change. I thought Cashback will be processed post payment & I got trapped in that. Now I am feeling cheated. I paid full amount with HDFC credit card. The offer said INR.2000.00 Cashback on 4500.00 ticket amount at HDFC credit card. I booked ticket on other mobile apps as well but never...
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Chandrumh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of booked ticket without information nf201760825315

Address:Dharwad, Karnataka, 580031
Website:Airpegases

Delivery to the following recipient failed permanently:

[protected]@makemytrip.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain makemytrip.com by ironport2.makemytrip.com. [125.20.38.76].

The error that the other server returned was:
550 #5.1.0 Address rejected.


----- Original...
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arpitkamra
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my amount of 4342 rupees

Address:411057
Website:www.makemytrip.com

I tried to make an air ticket on 7th January 2016 from make my trip app with reference id NF[protected], but the ticket was not made and amount of Rs 4342 was deducted from my ICICI account no[protected]
I have asked the customer care executives to return my money, and provided my account statement and all the details they asked for, still they are making lame excuses. Kindly help me in getting my money back.
Note:-pdf of...
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Dharmesh Vekaria
from Pune, Maharashtra
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They booked wrong travel date over the phone.

Address:380015

I m Dharmesh Vekaria n I had booked my tickets with make my trip on 1st of Feb. Booking Id is I m Dharmesh Vekaria n I had booked my tickets with make my trip on 1st of Feb. They have booked my return ticket wrong. Instead of booking it on 8th April they have booked it on 8th may. My booking is IN1601B8S288707. The person who booked is harwinder Singh. The booking was done over the phone n before making the payment online I asked mr. Harwinder...
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prudent_sourav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong ticket booked by make my trip app with no refund

Address:122016
Website:makemytrip.com

Booked ticket through make my trip app of different flight but when the payment gateway has been changed at the end, the selections has not been retained hence different flight has been booked.
Called customer care immediately & provided my selection snapshots which clearly states the flight ticket being booked till payment page is different & even though it has been accepted that its fault in their make my trip app, no refund has...
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Satyajit2305
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Domestic booking

Address:Gurgaon, Haryana
Website:www.makemytrip.com

1. On 21/02/2016 I logged into your web site to make a return booking in name of Prity Lahri from Mumbai to Jaipur.
2. I selected flights for booking as per details below:
a. 4th march 2016 – Mumbai to Jaipur – G8-391
b. 21th march 2016 – Jaipur to Mumbai – G8-392
3. After selecting the flights I navigated to payment page of your web-site to make the payment. I provided debit card details of my HSBC a/c.br...
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dheeraj2020
from Delhi, Delhi
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No response from mmt after taking payment and mental harassment

Address:Gurgaon, Haryana, 110027
Website:makemytrip.com

I had booked a holiday package with make my trip.
Booking id :in1601b8s195248.
Before booking their behaviour was just outstanding. I was assured to every possible service in case of any problem. But when i completed my payment, i got to see the reality of make my trip. My booking was handed over to ms. Nisha singla who used to call me two three times before payment, did not call me even once after payment despite several...
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bharathi ra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not recieve cashback (6 months now)

Address:560032
Website:Make My Trip

Hi,

I had booked a trip to Dubai on July 31st 2015 using my HDFC credit card.Booking ID:IN1508B4S001784.Applied the promo code HDFCHOLIDAY.I was supposed to get the cashback(20%) in October but till date haven't received it.Mr.Jaspal Singh was the incharge person all that I would get is we are looking into it.But there is no update till date.I was rooted to Rani Verma\Yuvaraj N.I have dropped a mail as well but they did not...
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Sururaj999
from Mumbai, Maharashtra
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Non refund of airfare

Address:4000081
Website:Make my trip

I had booked a tiger airway flight which was scheduled to leave on 13th feb 2016 the flight was reschudled on 12th feb and they informed make my trip which failed to inform me about it due to this i missed my connecting flight booked from make my trip from chennai to mumbai. According to the airline they intimated make my trip on 14th sept 2015. I was put up on singapore flight 2 days latter. I had to rebook flight from chennai on monday...
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Address:Gurgaon, Haryana, 122016
Website:www.makemytrip.com

I booked a waiting train ticket from makemytrip.com & it was in wait list till my journey & get auto cancellation msg from IRCTC that refund amount has been sent to your bank. I also check refund status on irctc.
I had wait till 15 days and then I generated a refund complaint ticket on 02/12/2015 but no refund till date despite several reminders....
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akshay.kaushik46
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Complaint against the fake commitments

Address:110032

Hello,

This is an email to make a complaint against my booking ID (IN1508B4S212311), for Resort Rio Goa.
My concern is that I made a booking for Luxury Deluxe category with the below mentioned room facilities with make my trip. Please check the mail trail.

Room facilities:
· Minibar
· Tea/Coffee Maker
· Electronic Safe
· Ironing Board
· Bathroom Toiletriesbr...
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