MakeMyTrip India Complaints & Reviews

Dear all,


I have just booked the package from u, and the guest is travelling to thailand today he arrived to phuket airport @ 2.00 pm according to bangkok timing, and the sic transfer he supppose to be for 3.00 pm but the taxi driver said that he will not able to drop him as because there is some another flight was coming from bangkok to phuket and he will proceed the transfer @ 4.30 pm so wait, now you all say that...

This complaint is with regards to the booking ID - IN1601B8S2474390- A customized trip to London and Scotland. This was our second trip abroad with Make My Trip and it was indeed a wrong decision.

I would like to get clarifications to all of the queries below from Make My Trip:

1) We had certain Visa issues and so we were not able to travel on the early morning of 24th April 2016. And we could travel only on...

I had booked a ticket from mumbai central to new delhi station on may 7'2016 for the date of journey on may 11 '2016 by mumbai rajdhani express (Pnr number - [protected]). The tickets were booked for the 3 passengers and only 1 passenger's ticket was confirmed and remaining 2 passengers named mr. Arvind mehta and meena mehta aged 62 years were unconfirmed and since it was rajdhani they were not allowed to board the train. Since the tickets...

I have made reservations for 3 nights with makemytrip.com. I booked 2 rooms, one occupying 2 adults and the other 2 adults and 1 child(below 3 yrs).

For second room with booking id - NH[protected], the night charges are almost double when compared with booking id - NH[protected]. This is because I had selected 1 child, which was an honest information I entered which seemed to be required during reservation, which ideally...

Hi team,

Mr. Prashant your associate has booked my father's ticket. Booking id - in1604b1s462279.In the ticket his surname is incorrect!! This is really going wrong.. I have been sending mails but seems no solutions!!!

The correct surname need to be as - mukhopadhyay

Pls get me the revised ticket asap.

Regards,
S mukherjee - [protected]...

Travelling from my home town to chennai airport of 300 km with my family and waiting in airport of 3 hours before my flight timing 11:45 means we reached 8 pm.
We went to checking-in by 9 pm to air asia and they where saying you cant go with this ticket since you do need visa on malaysia, we felt ashamed at that time and after lot of conversion with air asia and makemytrip person says that this makemytrip fault, since they are world...

Hi there,

I want to book thailand package with makemytrip. I am continuously following up with your holiday expert regarding the same.
She has given me a package of 292 k before and within 2 days this package cost increased to 296 k on 7th may and 299 k today. I have checked myself for each hotel cost and flights cost and sightseeing cost. But I didn't see any difference in it. I want to know why my package is increased...

Mmt reference id:[[protected]] gift card balance lost - refud request

I tried to make a booking on the mmt website for a hotel booking using my gift card no. [protected] on 30th april. The payment was partially made using this gift card.

The booking id generated was nh[protected]. However, this booking failed but i have lost the rs. 2000/- balance from this gift card.

I requested for the...

I had booked a flight with booking id nf[protected] from bangalore to delhi costing rs 8326 but due to some reason i had to change the date of booking. By make my trip rule i should be charged with rs 2300 per person i. E. Rs 4600 for two but they didnt refund any amount of the above. I m calling them again and again but not getting proper response..
This is disgusting and i won't suggest anybody to use make my trip...

We booked a usa package almost 5 months back in dec 2015 from make my trip.At that time, the website had mentioned good location hotels(like in new york, hotel right in front of central park in mahattan . and in vegas- hotel right in middle of strip), and we were promised that the hotels wont change .
But now about 1 month before departure, they have completely changed the locations and given the cheapest hotels possible at the outskirts.br...

Today 6-5-2016 i booked volvo 2x2 ac sleeper bus ticket from delhi (Anand vihar to lucknow) and they charged inr 1385.
When i reached at bus stand the bus was tata ticket cost of the bus was inr 500 only
And they charged 1385 through online.
I want my whole money back because of you cheated me.
Otherwise i will post as much as i can and will make chargeback through credit card issuing authority.

Here...

Date: 06/05/2016
Dear sir,
On 3 may, 2016 i have booked with you 12 flight tickets from delhi to mumbai dated 1 june 2016, air india ai 349, 03:50 hrs. On 03 may, 2016 for rs.41, 043/-, which booking id's number are id for 10 tickets no.Nf[protected] and id for 2 tickets no. Nf[protected] and the said amount deposited by me on same day and accepted by your company and confirmed the said 12 flight tickets booking, your...

Booking id: in1603b0s142622

An international trip to dubai was booked for susham khanna and rekha sethi(Sister)

On 23rd april, sushma khanna one of the passenger in the booking id got a brain attack and got paralysis. The same day emergency document received from the hospital was forwarded to sahil patyal, rep from mmt who did the visa for us.

Since 23rd i have been following up on emails everyday...

I made a blunder of booking air tickets through makemytrip.com online from chandigarh to varanasi via delhi on 29dec2015. While browsing details and the suitable timings for flights, i booked the air tickets vide booking no-nf[protected]. Game played by the person on desk at gurgaon got unfolded right from the time i started looking for flights. I was indicated the cost of tickets for me and my wife travelling by jet connect from chandigarh...

I purchased a business class ticket from an agent at Make My Trip and he quoted me a price after booking the itinerary. After paying the agreed amount, he called me and told me that one of the flights in the itinerary was not available in business class and helped me find another flight after which he told me that I had to pay an additional Rs 38, 038 which I paid. I then find out from the airline website that the price was at least Rs 45,...

Booking id in1603b0s219131.
Reference id:[[protected]] for ticket raised.

I made a payment from mobikwik wallet. Payment got succeeded from mobikwik end but failed from makemytrip end.

After raising complaint, i provided mobikwik wallet details too but didn't got any positive response. On calling each time they ask the time for 72 hrs and sometimes 5 days.

I wrote till manager level but...

Dear team,

Basically what happen was, i booked hotels through makemytrip app . Bookings date was 31st march 2016, 01st april 2016 and 2nd april 2016.
As per the terms and conditions, the cashback has to be received by 21 days. But i received the cashback only for one booking (Ie) 01 apr 2016 - sukmantra resort - nh[protected].

So when i enquired about this to customer care, they initially replied me...

Make My Trip Customer Support called me at around 18:00 hrs today 4th May 2016 in response to my refund request made more than 3 weeks ago.

When I asked a Mr. Kailash (name of caller from Make My Trip) to transfer me to his Supervisor he put me on hold and its now 19:23 and I am still on hold recording the call.

I guess Make My Trip don't care about their phone bills....

Hi

I am writing this because when i cancel my ticket i got the mail from your makemyTrip that the refundable amount is Rs 7552.But after cancelling the ticket i got another amount which is Rs 1028.

I also complaint it on MakemyTrip but there reply was not satisfied i have all the proof's they send me while cancelling that the refund amount must be Rs. 7552.

Can You please take necessary action.br...

I had booked a ticket to Vienna and Budapest by Lufthansa airline using Make my trip. My ticket mentions cancellation charges as )+649 (Airline + make my trip charges). Due to unavoidable circumstances I had to cancel my booking. Upon cancellation the Make my trip staff told me that there will be cancellation charges of 18000+. When I asked them the ticket says only 649 as the charge, they said they cannot do anything about it...