[Resolved]  MakeMyTrip India — Makemytrip Wallet Reversal Amount

Website:

www.makemytrip.com

Hi there,
It's been more than 60 days for the refund request. And I am still suffering to get the refund from Make my trip.

Scenario of issue: I booked a flight on MakemyTrip and I cancelled then I got the refund of Rs.4, 745 in MMT wallet then I requested to move the amount in my bank account through original payment mode on 8th Nov 2020 but still didn't get the refund.

When first time I contacted service desk, I was said to wait for 12 days.

2nd time service desk said refund has been initiated please contact with your bank.

3rd time service desk said to wait for another 5 days.

4th time I was said payment is failed and asked to give other bank details and I gave.

5th time I was said team is working on it and wait for 5 more days. And I did.

6th time: They said to provide other bank details again and I gave.

7th time: They said transaction is initiated on 8th Nov so provide bank statement and I did.

8th time: They said issue has been escalated so wait for 5 more days and i did. This was the last complain No.[protected] with MMT.

I don't know what is wrong with MMT guys they only want to close the ticket without solving the issue and every time they come up with new excuse. they are like harassing the customers.
please find below the relevant info regarding issue.

Email: [protected]@gmail.com
M: [protected], [protected]
Booking ID: NF[protected]
Date of refund request: 8th Nov 2020.
Refund Amount: Rs. 4745
Last complain No logged on MMT website:[protected]