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MakeMyTrip India Complaints & Reviews

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Last updated Apr 22, 2024
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MakeMyTrip India Website

MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 155

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A
ashish2yz
from Delhi, Delhi
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Refund not processed in bank account

Website:www.makemytrip.com

This has been more than one month after my flight got cancelled by Airlines and I updated this to "Make My Trip" . But I did not get any refund till now. Also I sent email, there is no response. I tried to contact but no luck.
Please check and process.

Booking ID
NF[protected]

Thanks
Ashish...
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I tried to book flight ticket on 24 Dec 2020 for flight from Ahmedabad to Cochin and return for dates 10th & 28th Jan 2021 respectively. The amount of ₹27509 is debited from my account (INB/[protected]/MAKEMYTRIP INDIA PVT. LTD) and till date the ticket is not received....
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S
shaheda meera
from Delhi, Delhi
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Regarding refund amount l

Booking id -NF[protected]
RRN num[protected]
Amount - 2650/-
Account num[protected]
IFSC - HDFC0002043

Booked a flight ticket from Chennai to vijayawada. That flight was cancelled due to operational issues by the Airlines. Make my trip was saying that, they refunded amount in july. If they refunded, why it's still not credited into my HDFC bank account....
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I have made refund request to my bank ( the original payment mode) on last 19th December 2020 from my make my trip wallet. As given dead line 24th December is over till my amount is not credited in my account. No customer support and not able to contact make my trip through any channels like email, calls, chats . The given number and chats are giving Only some recorded voice and recorded chats. The outcome is nothing. Also i have not such...
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N
Nithish Kumar Sukumaran
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Complaint to customer service

Address:Marthandam tamilnadu

I would like to inform u my name is NITHISH KUMAR i booked ticket Abudhabi to Trivandrum 7 may 2020 ..my id no NN[protected] and i cancel the ticket because of pandemic situations corona issue..still i not get my refund amount 17500 Rps . December first week i call ur customer service only lady info me Dec 27 2020 u will get amount..why she tell lie about my refund so iam kindly request u pls refund my money as soon as possible ..My contact...
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J
Joseph29
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Refund not after many follow up

With reference to my Eticket NF[protected], I would like to mentioned that I booked VISTARA Airlines ticket through MAKEMYTRIP on 12.01.200 for journey from Delhi to Mumbai on 16th May, 2020. But, due to Covid Lockdown, my flight was cancelled. As per VISTARA Airline refund has already done last month, but still I have not received refund from makemytrip. I humbly request to please help me in getting the refund at earliest possible time...
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N
Neeraj Kumarnk
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Fraud in

Hi
I have booked Sri Nidhi estate rooms on make my trip for the period of 25th dec to 27th dec. My hotel booking voucher number is NH[protected] has been canceled by hotel agent and they didn't allow me for check in and told me that refund will be given by makemytrip... from last 2 days I am trying to contact makemytrip but there is no way to allowing me to contact customer care. An agent, name chetan ([protected]) helped me to book...
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A
Abhinav Suthar
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MakeMyTrip

Website:Make my trip

I did a booking from Ahemdabad to Chennai (Round trip) on 7th March 2020 (Booking ID NF[protected]). As per COVID policy flight was canceled and I entitled to a refund. On 6th October I received mail from your side about instant money credited in my account. Still far no amount is credited to my account.
Since one-year making a fool !!! No contact number??? No response?? Is this your way to serve people?...
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A
Abhinav Suthar
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MakeMyTrip Refund

#makemytrip
MakeMyTrip
MakeMyTrip Refund
I did a booking from Ahemdabad to Chennai (Round trip) on 7th March 2020 (Booking ID NF[protected]). As per COVID policy flight was canceled and I entitled to a refund. On 6th October I received mail from your side about instant money credited in my account. Still far no amount is credited to my account.
Since one-year making a fool !!! No contact number??? No response??...
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My family booked to and fro flights from Kochi to Delhi which got cancelled automatically due to covid 19 situation and MakeMyTrip has deducted Rs 3795 as MMT charges.

Pl refund the same as cancellation is not done by me...
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I didn't receive the refunded amount yet even after many months. Air India express confirmed that they have already fully refunded on 15-oct-2020 to MMT(attached proof). But MMT not transferred to me and not responding to email, and can't connect IVR as I am not using the registered phone number. The customer agent says they can not connect to the respective department other than IVR. It seems fraudulent. I'm looking to file a case against...
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R
Rajshree Rajkumari
from Powai, Maharashtra
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Deliberately not responding to request for refunds

Address:Gurugram-122002, Haryana

Respected Sir/Madam, with a heavy heart and dismay I am here to report you about the slow pace of your actions as a fully potential agency( which I believed) losing hopes of many customers . It is really saddening to inform that despite innumerable request for refunds starting from May 2020 till date, the only thing I received was your auto generated messages asking for more and more days. It sounds more like a game to me: the other day you...
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Sir, I have cancelled the air ticket and amount refunded to MMT wallet but request has been made to transfer it to original payment mode on 2nd Dec.2020. But still the said amount not yet credited to original payment mode till date which was suppose to be credited between 4 -7th Dec.2020...
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J
Jyotisman Jena
from Delhi, Delhi
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unethical charge

Address:Gurugram

I had booked a flight ticket from Bangalore to Bhubaneswar for 14 Dec 2020. However, I had to change my travel plans and I had raised a date change request on 9 Dec 2020 for 13 Dec 2020. My ticket bearing booking ID NF[protected]. I made the payment of the fare difference and got a message that the MMT team will call me within 6-8 hours. I didn't get any call from them. After waiting for 12 hours, I started looking for customer care numbers...
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P
priyanka.anj
from Delhi, Delhi
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Not refunding

Website:travel aggregator

Resolution Expected - Request for Refund

I was unable to use the shell money to book tickets for 26th Oct. my transactions failed multiple times that's when their customer care helped me booked ticket but instead of Bom - Dehradun, they booked me on wrong sector Bom - del for 26th Oct. and to change sector for the error they did they will refund me the amount and i should pay difference amount of total Rs. 6814 (paid by me...
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S
shridharshivaji
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not yet credited

Address:Bommasandra industrial area
Website:Www.Makemytrip.com

Dear sir, i amout of 2615 is not yet credited to my bank account and it was processed on 06th of dec 2020, till date it is showing transfer to bank, i tried to contact customer service but no response from them. Please help me to fix this issue in the website also it showing transfer to Bank.

Thanks and regards
Shridhar shivaji
[protected]...
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Dear sir
I am Vimlabh Kant.
I booked bus ticket on 26 Dec 20
Booking details
Mobile no registered with MakeMyTrip [protected]
Bus ticket booking for
From Kishanganj
To Patna
Date of joinery 27 Dec 20.
No refund received and unable to contact customer care there is no option to speak to customer care executive.
Details about transactions
Payment mode SBI online...
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S
sujandad
from Mumbai, Maharashtra
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non - refund of air ticket

Address:makemytrip.com

Go AirLines has issued Credit notes against my PNR No.L8TUWJ It is very unfortunate that passengers are getting victimised by the unfair attitude of the private airlines authorities. I am forwarding the Credit note issued by the GO AIRLINES Company for your perusal & consideration....
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T
from Bengaluru, Karnataka
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refund of cancellation charges

Address:Bangalore

Hi
Hi have booked a ticked for

Booking ID: NF[protected]
*SAT, 18 APR '20*
*PORT BLAIR TO BENGALURU*

Go air has initiated the refund, but make my trip is not showing the progress of refund on the web site.
Please confirm the status and process the refund.

Thanks
Pankaj
[protected]...
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A
ALFAHAD SHAIK
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Refund not credited to bank account

Website:Make my trip

I booked a flight ticket for my friend on 1 April 2020.. the payment was done on 22 of March 2020.. due to the corona pandemic the ticket was cancelled by the airline company and they compensated whole amount to the make my trip company and when it is time for refund they are charging convince charge of rs.285.. when the airline company is refunded whole amount then why should a mediator eat up some part.. my booking is with booking id NF[protected]...
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