MakeMyTrip India Complaints & Reviews

Booking id NF[protected].

In this connection I want to reschedule my same flight on 23rd Jan 2021 or further. However, MMT is not giving me option of Air asia flight, forcing me to select another carrier flight. When I can clearly see Air asia flight is operating on 23rd Jan 2021 and later dates on MMT itself. I had trying to call their service centre but they are mot responding, phones are diverted to automated IVR. Which won’t allow me to complain

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The booking hasn't been confirmed for my hotel stay, however the amount was debited from my bank account. The problem when I try to reach customer care is they ask for the booking ID, which I haven't received. But I do have my bank statement which shows that the amount was debited by Make my trip. Please help

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Track issues you contacted us for

RefundCreated on 01 Nov `20 11:31 PM • Via Web form

Your refund request [protected], [protected], [protected], [protected] for Delhi - Vishakhapatnam flight has been sent to Air india. Once the airline approves and processes the refund, it will be credited to your account. To receive the refund in your account, please submit a request.

Hi,

As per your website. It is flashing from last 58 days.
I talked to Air-India. They are saying they already approved this.

Makemytrip needs to drop a mail to process the Refund.
Please arrange the call back.

Regards
Tarkeshwar

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My issue is not resolved. Air india team told me this ticket is "open for use "
and not cancelled at their end. They also told me refund application number [protected] is not retrieving and data.
Pls resolve this issue on priority basis

Regards
Prashant kumar

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Dear Sir/Madam,

I am writing this mail for to inquire about refund of my cancelled train tickets, PNR #[protected]
My train tickets with Booking ID - NR[protected] were cancelled on 26th December by me. I chose option of "refund to wallet". the website says that it should be processed immediately and also confirms that it has been processed in "my trips" section.

However, I have not received any refund ( amount INR 1125) nor email confirmation of the refund between the last 4-5 days. attaching the screenshot from website where it says refund processed, for your reference, as mentioned before, i have not received any mail from makemytrip

I wrote a mail about the same to [protected]@makemytrip.com, but haven't received a response yet.

Please help in resolving the refund issue

Thanks and Regards,
Sarvesh

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I've booked an hotel on make my trip and the money was debited but after the transaction was done it wasn't showing any booked status I waited for a long time but there wasn't any change. Then I contacted all the customer care numbers I got my hands on the all india customer care, Gurgaon head office, delhi, I'm from Hyderabad so banjara hills, Kondapur, Dilsukhnagar but there was no response on the main toll free number the computer was asking me to press "1" for a query about existing booking but when I did it said there was no booking on this number and my call was disconnected. Please help me to get my money back or get the booking done to the specific hotel on which I used makemytrip for booking

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I've booked an hotel on make my trip and the money was debited but after the transaction was done it was showing any booked status I waited for a long time but there wasn't any change. Then I contacted all the customer care numbers I got my hands on the all india customer care, Gurgaon head office, delhi, I'm from Hyderabad so banjara hills, Kondapur, Dilsukhnagar but there was no response on the main toll free number the computer was asking me to press "1" for a query about existing booking but when I did it said there was no booking on this number and my call was disconnected. Please help me to get my money back or get the booking done to the specific hotel on which I used makemytrip for booking

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My flight booked through makemytrip was not operational due to Covid19. I made a cancellation with the airline and applied to process refund through makemytrip. The airlines has confirmed that the refund has been credited to the agent. On the MMT App, it shows that the refund should reflect in my account between 4th and 7th Dec 2020. I have not yet received the refund and have no option through the App or website to address the issue.

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I have booked a ticket through Make my Trip from CCJ to SHJ Booking ID :NN[protected].
I was not able to travel due to covid 19 and have cancelled the ticket. As per Airlines the ticket was cancelled on 10th April 2020 and refunded to travel agent (make my trip) till date i did not get the refund.As per Make My trip a credit voucher is been issued but i have not received any credit voucher or any option in my MMT account to book another flight. I tried contacting MMT through email and telephone but not getting any support or response .

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I was booking a hotel in Mandarmani (Aqua Marina Drive Inn) via make my trip and paid Rs. 5129. The payment was deducted but I didn't receive any booking acknowledgement from MMT.

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A

Abhishek_arni

from Delhi, Delhi

Dec 30, 2020

The following information was used for the transaction:

Contact number: [protected]
Email: [protected]@gmail.com
Bank used: State Bank of India

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A

Abhishek_arni

from Delhi, Delhi

Dec 30, 2020

Please find the SBI bank statement.

Booking Id Not Generated - Comment #3782122 - Image #0

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Letme know why I didn't get a credit cell option or refund amount .
I had called spicejet customer care about what is my problem in pnr JCR56D that why i didn't get a credit cell option, they have informed me about the above issue as we can't give an answer for your requirement because you have booked a ticket to make my trip apps . So you must ask for your problem to make my trip. But make my trip customer care call hasn't connected and also i have tried more times but no response . Kindly solve my problem. I need credit cell option or refund amount . Spicejet has been given till only 31march2021.

Herewith i have attached flight ticket and also flight has been cancelled by spicejet mail.

Thanks,
VN.Bhaskar nagarajan.

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Address: CHENNAI

I booked my flights from Chennai to goa on 4th April which got canceled due, to lockdown, I want to reschedule your flight ticket but it says cannot find flights. for any dates. at least let me know when the flights are available.I have been trying for the past week.
I need to plan my trip in January, the rates of the flight are increasing. Please help me

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My refund against Booking ID NF[protected] was reviewed successfully on 13th Dec'20 and it was mentioned that my refund will get processed by 18th Dec'20. However it hasn't yet been processed to my account and even after numerous follow up am not getting any revert back from your end. Kindly resolve the issue.

Jan 1, 2021

Complaint marked as Resolved

After i raised the complaint of this platform, Make my trip has initiated the refund and provided me with the refund reference number (same got updated in my bookings on their app) and in 4 working days I got my money refunded.

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I have refund my cash from my wallet that was credit by flight cancellation to my bank account it was supposed to be credited in my bank account within 29 dec but still it is not credited and there is no any proper customer care services to serve me properly. Plz help

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Address: THANE

Website: www.makemytrip.com

Dear Sir/ Madam

I am Ramsundar Balasubramanian from Mumbai
I booked a bus from thane to shirdi for 2nd jan 2021, today through MAKEMYTRIP
And the issue is my amount got debited while paying online (paid through SBI NET BANKING) and it shows payment status failed and no confirmation of bus booking from your side?

FOLLOWING ARE THE DETAILS:

REFERENCE NO:
[protected]IGAKDOSJE0

AMOUNT:
433.94 (Got debited)

FROM THANE TO SHIRDI
SLEEPER AC BUS ON 2ND JAN 2021

Kindly check and make arrangements to refund this fee, so that I can book a new one

Regards
Ramsundar
[protected]/ [protected]

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Website: www.makemytrip.com

This has been more than one month after my flight got cancelled by Airlines and I updated this to "Make My Trip" . But I did not get any refund till now. Also I sent email, there is no response. I tried to contact but no luck.
Please check and process.

Booking ID
NF[protected]

Thanks
Ashish

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I tried to book flight ticket on 24 Dec 2020 for flight from Ahmedabad to Cochin and return for dates 10th & 28th Jan 2021 respectively. The amount of ₹27509 is debited from my account (INB/[protected]/MAKEMYTRIP INDIA PVT. LTD) and till date the ticket is not received.

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Booking id -NF[protected]
RRN num[protected]
Amount - 2650/-
Account num[protected]
IFSC - HDFC0002043

Booked a flight ticket from Chennai to vijayawada. That flight was cancelled due to operational issues by the Airlines. Make my trip was saying that, they refunded amount in july. If they refunded, why it's still not credited into my HDFC bank account.

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I have made refund request to my bank ( the original payment mode) on last 19th December 2020 from my make my trip wallet. As given dead line 24th December is over till my amount is not credited in my account. No customer support and not able to contact make my trip through any channels like email, calls, chats . The given number and chats are giving Only some recorded voice and recorded chats. The outcome is nothing. Also i have not such a unethical worst ... customer support in any of the customer service company in my life. The details and its email are attached for your reference.

My Make My Trip booking ID NN[protected]

Make My Trip REFUND APPROVAL CODE 001282

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Address: Marthandam tamilnadu

I would like to inform u my name is NITHISH KUMAR i booked ticket Abudhabi to Trivandrum 7 may 2020 ..my id no NN[protected] and i cancel the ticket because of pandemic situations corona issue..still i not get my refund amount 17500 Rps . December first week i call ur customer service only lady info me Dec 27 2020 u will get amount..why she tell lie about my refund so iam kindly request u pls refund my money as soon as possible ..My contact number [protected]. Thanku

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MakeMyTrip India Complaints & Reviews

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MakeMyTrip India reviews & complaints page 158

Flight rescheduling

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Booking issue

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Regarding your refund request for Booking ID - NF29150268714842

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Refund not received for flight cancellation

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Refund not processed by makemytrip.com

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I've booked a hotel but it wasn't showing any booked status

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I've booked a hotel the money got debited but it wasn't booked

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Refund not processed

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Not refunding the Money

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Booking Id Not Generated

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I need credit cell option or refund amount .

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Reschedule Your Flight Ticket- UNABLE

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Refund processed but not credited to my account

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Refund to bank

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Amount debited but no booking confirmation from makemytrip

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Refund not processed in bank account

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Ticket not booked even though the amount is debited from my account

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Regarding refund amount l

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Refund not received - REFUND APPROVAL CODE 001282

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Complaint to customer service

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