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MakeMyTrip India Complaints & Reviews

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Last updated Apr 25, 2024
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MakeMyTrip India reviews & complaints page 158

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S
Samuvel Chellathurai
from Kandukur, Telangana
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Refund of cancelled tickets

NN[protected]
NN[protected]
I have cancelled the above mentioned tickets on 4th and 5th may of this year 2020
i have seen the refund of all the trips are already processed except one trip which comes under the booking ID NN[protected]
I have cancelled these tickets under the terms given during the time of booking these tickets
I'm expecting the refund of all the trips as per the terms given while...
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S
Sai krishna 86
from Powai, Maharashtra
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I want to delete my review for a particular hotel

Booking ID NH[protected]. Please delete it immediately...
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A
Atul kumar2292
from Powai, Maharashtra
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Covid canceled ticket reuse

My ticket was canceled during covid and i am trying to use that for my travel from last two time. There is no customer support details and i tried 5-6 days every time to make my booking but I couldn’t and had to book tickets of my own. Looks like i will never be able to use it. They (MMT) agents response close to last day of my journey when the fare is almost double. It never make sense to book a ticket worth 5000 at a price of 10000. They...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding or not providing date change by not responding call/emails

I had booked tickets dubai to India and retrun before covid-19 situation. Due to covid-19 booking id "NN[protected]" was cancelled by airlines which is eligible for full refund and booking id "NN[protected]" which I cancelled. Both tickets are not refunded and they put a message on my portal saying that they issued a credit vouchers and I can use it for next booking. When I tried to book new trip, I couldn't see any voucher or any option...
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D
dgawkar90
from Powai, Maharashtra
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Refund of cancelk Jet Airways flight.

Still struggling to get my refund.
More than a year and half since my Jet Airways flight got cancelled. I have not yet received my refund and I have still not received my refund nor any updates or support from Makemytrip or Jet Airways.
I have reached out to Jet Airways as well but they ask me to reach out to the vendor instead and also no support from Makemytrip team as well....
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S
Saqib Bhattt
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Refund mycash to bank account

My mycash has not been transferred to bank i paid via google pay now i didn't recieve the amount kindly process fast my reg fone numer with mmt is [protected]...
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R
rahuljan2012
from Powai, Maharashtra
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Refund not given to me

Address:B 604 Majestic Towers, Behind Babar Dairy Sukhsagar Nagar

As per attached email the airline is giving me full refund however your team is not giving any single refund. I raised a request on 9th Dec 2020 to make my trip however they said I will get my money back but on 10th Dec I received an email saying refund amount is 0 please check both email and assist as soon as possible.

Regards,
Rahul Jangam
[protected]...
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N
nick9551337585
from Chennai, Tamil Nadu
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Refund and credit shell amount

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India
Website:Www.makemytrip.com

We booked 2 tickets from make my trip on 8th of april (goair airlines)with the price of 6675/- which was cancelled on lockdown they said our money is safe using pnr we can travel on further dates so after six months due to family health reasons we rescheduled both the tickets on 21st of november(goair airlies) through make my trip
With the additional cost 6500/- but before 4 days of the departure the flight was cancelled and i didn't...
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K
kittu2208
from Hyderabad, Telangana
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Refund to bank account

In covid-19 time airline cancelled the flight. received refund amount to MMT wallet. i transferred money to bank account from wallet. in website showing transferred to bank but i didn't received money to bank account. attaching screenshot. PNR: SGDFHS...
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A
ashikbarade
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Hotel booking by mmt app

I booked two deluxe room at AM hotel kollection panchmarhi for 2 adult and two children each but I got the voucher for 1 adult and 1 child per room. tried to call mmt but it is sending me back to web page or app.
tried to complai through mail, waiting for reply.
date of booking - 10/12/2020
booking dates for hotel - 14 dec to 16 dec.
PNR - [protected]
BOOKING ID - NH[protected]...
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R
Ramya Venkataraman
from Powai, Maharashtra
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Unable to contact

Indigo cancelled flight on dec 02nd 2020 from Delhi to chennai (PNR MRGQPR) and refunded amount to MakeMyTrip on 13th Nov. However I have not received any credit to my account. It very difficult in touch with MMT customer care or through any email. All emails are getting bounced.

Please help to get the amount back, I have attached the confirmation received from Indigo Airlines....
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R
rishadkp
from Hyderabad, Telangana
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Refund amount released by GoAir is with MMT

I have booked my AirTickets through makemytrip for GoAir flight. Due to the pandemic issues the flight was cancelled and my amount was refunded by GoAir. But after a week also I didnt get my amount back and its still with Makemytrhip. I am not getting any updates on my ticket also.
Dont know what to do.
Kindly help...
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R
Ramesh Kukki
from Bengaluru, Karnataka
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Regarding refund request for Booking ID - NF78113261924382

Address:304 SAI PALACE BOB COLONY 17TH MAIN 7 PH JP NGR

Dear Sir/Madam,

I have not yet received refund for the Booking ID - NF[protected], flight cancelled due to covid
requesting your help pl.

With Best Regards

Ramesh Kukkillaya
[protected]...
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M
Mohamad Atif Shaikh
from Hyderabad, Telangana
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MakeMyTrip India NN2915052574804 PNR BHW1MM - Delay of refunded amount to my account

I have got the refund in wallet. I saw option to transfer wallet money in source.
I transferred on 27th Nov but still have not got amount back in my account.
Can you please check & let me know when will I get the refund....
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Address:Bangalore

For my spicejet booking having PNR JEY33N cancelled by spicejet and the amount is showing in MakeMyTrip Wallet. I want the entire amount to be refunded to my account. Not getting response from Make My Trip. Tried various numbers available on their website.

@ MakeMyTrip: Please refund the amount to my account using same Payment method that was used while booking....
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V
vasorange
from Powai, Maharashtra
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Wallet money not transferred to bank but got removed in wallet

Address:india

I booked different trains during corona period and owing to that got some amount accumulated into my wallet. After like around 4 months tried to move the wallet amount to my bank account.

MMT says that refund is done, but I have not got the amount into my bank account. To get the status on the same I could not reach MMT by any means. Please help me on the same...
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H
HR Preca
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged Twice for The Flight Booking

Address:Plot No - 6, Trendz Venkata Sai Gateway, Green Land Colony, Gachibowli, Hyderabad

I had made the booking from Mumbai - Hyderabad - Mumbai with scheduled travel on 5 December 2020.

Booked pax was for one adult where the fare went around 7600 up and down.

I first have received the ticket with the correct amount but later another ticket including with the double amount.

When i checked my account, i understood that i have been charged twice and even makemytrip booking page also...
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S
sree vignesh
from Powai, Maharashtra
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Booking was not confirmed but Amount was debited

I have booked a hotel through MakeMyTrip on 1st Dec 2020 for Rs. 8640.00 with the Payment Tracking ID: NH[protected]

The amount got debited but the Booking was not successful. Neither the amount got refunded back...
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K
Kamlesh Nariani
from Powai, Maharashtra
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MakeMyTrip India Refund amount not received for cancelled flight

Hi,
This is regarding my Makemytrip flight booking NF[protected].
On 25th Nov'20 got an intimation from Indigo that they have cancelled the flights 6E-6175 for 4th Jan'21 from Mumbai to Mangalore and 6E-459 for 11th Jan'21 from Mangalore to Mumbai.

I got a confirmation from Indigo that the refund of Rs.22713/- has been processed and credited to MakeMyTrip and they provided the below reference nos. that confirm...
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M
mukilanv
from Mumbai, Maharashtra
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Flight cancellation charges MMT convenience fee

Booking Number: NF[protected]
Booking Number: NF[protected]

My Flight has been cancelled by Airline. I have contacted Air Asia customer care and asked for full refund and it has been approved.
However in your site you are charging MMT convenience charges, for the airline cancelled flight, why should I have to pay the MMT charges? Airline has cancelled it and you have to get it from Airline instead of the...
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