[Resolved]  MakeMyTrip India — Mental harassment and unethical behavior

Address:Gurgaon, Haryana, 122016
Website:www.makemytrip.com

I booked a holiday package from makemytrip. After completing the whole payment at 05/02/2016, there was no confirmation flight and hotel voucher. After asking so many times they finally mailed me the voucher. But there were some problem regarding hotel rooms. So that i again called to the makemytrip. They took two days to resolve my problem. I called them at 05/02/2016, 08/02/2016, 09/02/2016/10/02/2016 and 11/02/2016 and each day i talked them around 4-5 hours. This thing categorically showed that they mentally harassed for last 3-4 days. I was also asking them to arrange a call for me to talk to seller who sold the package but there was no such call took place.They harassed me so much.Beware of seller name Malika Batra (makemytrip)(extension number 3440).
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Aug 9, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Dear ??customerName??

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care
Customer name- Neeraj Nagar
Booking Id- IN1601B8S195248
Email add- mahaveernagar.[protected]@gmail.com
Dear customer

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.


Assuring you best of our services.

Team-MakeMyTrip Care

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    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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