[Resolved] MakeMyTrip India — non providing of room @ bangalore at the requested time & requested facility | |||
My Daughter Akhila, booked a Room thru your site in OYO 16744 (LIVE IN CASTLE), Booking ID is NH[protected], Check in date was 08/02/2019 Friday @ 12.00. We reached there at 12.00 but they won't be able to provide the Room for us, waited up to 16.00 Hrs and the provided a Single bed Room for us. But we rejected the same and obtained another Specified Room in Other Hotel @ Bangalore. This we have informed you and OYO Peoples at the same time. Regret to inform you that you were not interested to refund the amount which we had paid thru Internet Banking. Hence we may compelled to approach any Consumer Court for obtaining the same. Your early action in regard will be appreciated. With regards - ANIL.P (F/o.akhila) My Mail ID is: [protected]@gmail.com, Mobile No.[protected] Was this information helpful? | |||
Apr 5, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Mar 01, 2019 MakeMyTrip India Customer Care's response Dear AVITTAM TRAVELS Kulappully Greetings from MakeMyTrip, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused and delay in response. Further, in reference to your complaint regarding bad hotel feedback, as checked our concern team has handled your case and post checking the details with hotelier, they have processed a refund of Inr 1310/- on 16-Feb-19 and same should now be reflecting in your account. It is unfortunate to note that your recent experience with us has not been up to your satisfaction. We hope this matter will not prejudice your view of Make My Trip and we look forward to assisting you with your future travel plans. Regards, Team-MakeMyTrip Care | |||
 3 Comments | |||
Comments
I radha kanta Rath booked air ticket on 07.02.2019 for flight from Bhubaneswar to Delhi AI 78. -10.02.2019
Rs 8048/- deducted twice vide no[protected] &
[protected] from my a/c Bank of baroda .
confirmed ticket issued PNR YF11G.
REQUEST FOR REFUND AND OBLIGE.
Radha Kanta Rath
Rs 8048/- deducted twice vide no[protected] &
[protected] from my a/c Bank of baroda .
confirmed ticket issued PNR YF11G.
REQUEST FOR REFUND AND OBLIGE.
Radha Kanta Rath
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