MakeMyTrip India Complaints & Reviews

Hi team,
Reference number[protected]
I have booked a flight from mumbai to aizawl for 17th november and return flight on 20 nov.in both the flight tickets my surname appeared to be wrong. I have given government id proof to correct my surname. While making the amendment make my trip has cancelled 17th nov flight tickets by mistake. I have been chasing them since more than 15 days but there is no response from them. I have...

I booked a non ac room
On 10th nov at rubis kotakkal for my family.

Booking id. Nh[protected]
To take few hours rest near by any hotel as her parent were admitted in an hospital close to this restaurent.
But they denied room for us for the reason of local id proof.

But it was not prominently asked at the time of booking.
We costumers find this term only after payment.
br...

I have booked this returned flight from delhi which is refundable and now i wanted to cancel it.. But surprisingly mmt is saying we gonno charge u twice as you have two flights with different pnr 🙄.. I am like charge a cancellation on one booking which i made how can u charge cancellation for both the flights when i have made a single booking of return ticket. It not my problem you created different pnr from a normal customer point of...

Respected sir,
Good day
During my flight ticket booking lot of time banking mode got changed and mistake happened on my booking date.
Booking id: nn[protected] by make my trip
Around 21.56 hrs i called the customer care then they transferred to international department then i was waiting almost 20 minutes to 30 minutes to get him on line without response. Later he came on the line tried my request to change...

I boarded the bus from lucknow to dehradun run by operator named e-bus india.
My booking id is nu[protected].
The bus driver kept the air conditioner on at a temperature of 15-17℃, so low that it became unbearable for me as i could not breath properly, the air came directly on my face.
It was a sleeper ticket which i booked.
After repeated complaints to the driver, the operator and the customer service of...

Hotel name : radisson hitech hyderabad
Date ; 10th nov 2018
Problem :
I stayed for one night on 9th nov 2018in this hotel but to my surprise the hotel does not have effective air con cooling system. I almost got suffocated n informed hotel staff but they give all fake reply like cooling will come in few minutes. Those few minutes turn into hours n the cooling doesn’t come. Also maintenance staff treat us as if we have...

Hi,

I have mark this email to the consumer redressal court just to keep them posted about the harassment which i have gone through make my trip

To start with the cab book with vehicle no
Dear *murtuza kapadia*, driver and cab details for booking id *nc[protected]* are as follows: driver name: *mr rajendar singh*, phone: *[protected]* and cab number: *rj 19 ta 6511*. For assistance call our toll free...

Sir/Ma'am,

This is in regard to the unauthorised transaction from my account towards one of the MakeMyTrip agent portal registered to your company.
Transaction details :- PUR/MakeMyTrip APIN/Gurgaon// Seq No :[protected]

Please look into the matter and stop further payment of this transaction and inform me in regarding to the following case.
My account number is:- [protected]
Axis...

Make my trip accepted my booking request for airline ticket from mumbai to Delhi and return.

While the ticket was being booked, the ticket permitted a cabin luggage of 15kg + 7kg of hand luggage.

However, the ticket sent me to mentioned only hand baggage. While querying this with customer care, they agreed the mistake and asked me to claim a refund after paying at the airline. When i asked them to add that privilege...

I've booked a hotel room in cosy home, gawahati, and also made the full payment to make my trip account via upi mode by google pay but i have not received the booking i'd and when i reached the hotel the hotel premises said that their is no booking by your name and then i tried to contact customer care of make my trip they don't have the option to talk without the booking i'd. Then i contacted on email i didn't got reply and then i chat on...

While booking flight tickets on 1st of november from nagpur to banglore from my bank of india atm card, two times my amount of rs. 2, 130 and rs. 2, 135 has been deducted but the processing was failed. I also lodge complaint on 2nd of november, its been one week but my amount had not been reversed.

Kindly plz check it and resolve my problem as soon as possible...

I was checking the total amount of booking and when i went payment page accidentally i got click on my saved credit card and after that i received otp no. And i don't understand there is option cancel and submit i click on cancel but how it is possible the was done you check my booking there is not even any promo code i applied i am not stupid without any promo code i will book flight tickets and also passengers names are also wrong because...

Your a/c [protected] is debited with inr 30000.00 on[protected]:13:52 a/c bal is inr 29.57 info: pur/makemytrip apin/gurgaon//
Sir please cancel and refund in my original bank account
Sir an unknown person has transferred 30, 000 to the makemy trip company by transferring them online with my account. I have lodged a complaint against that unidentified person in our axis bank and have also filed a complaint against the...

I have booked a hotel through make my trip application for my boss at accord metropolitan, chennai on 23rd oct'18 (Booking date) for his one day stay between 24th oct to 25th oct and successfully completed the payment for the booking. Unfortunately, my boss has missed his flight to chennai on 24th oct 18 morning and hence we have requested make my trip for cancellation of the same. But mmt has charged us the entire booking amount as cancellation...

Dear sir,
Thanks for the reply, you have not solved my problem i want 24 hrs checkout time i. E."
I have booked room at hotel bharat palace bikaner for 22/02/2019 to 23/02/2019, i want to request you that kindly allow us for check out as 24 hrs as we will arrive at bikaner in the evening 19.00 hrs on 22/02/2019 so pl. Allow us check in as 19.00 hrs on 22/02/2019 & check out as 19.00 hrs on 23/02/2019.
My booking...

Dear Sir,

I booked a flight ticket on 5/11/2018 for travelling from Mumbai to Kolkata( travel date 13/12/2018) through you. Booking id number is NF[protected].

During the transaction my network got disconnected and I was not confirmed the ticket in the first go although by this time my payment through Citibank credit card was executed. Hence I had to try second time for a transaction of Rs 6440. In the second...

I am sheetal pawar. On 06/11/2018, i made a booking for 'hotel millenium park', panchgani, maharashtra. I paid rs.3308 through upi.
(Rs.3308.00 has been debited from account *6376 to vpa makemytrip@hdfcbank on 06-11-18. Your upi transaction reference number is[protected] also sent the screenshot.

The money is deducted from my account, but no booking generated. I got not no confirmation of the booking. I mailed on...

Dear sir,

I (Naziya banu) had book the flight ticket on make my trip on 23rd september, booking reference - nn[protected]. When i ask to customer care to cancel the booking, they informed me that refund amount will be 6110 inr, they also send me confirmation mail (Attached) that refund amount will be 6110. (So i told them to proceed with the cancellation). But i receive only 3874 inr as a refund value (Attached).
br...

I booked hotel at chennai. 28/10/2018 to 29/10/2018 from make my trip. Hotel is crowne plaza adyar park chennai. While booking i enter my gst details as well while checking also in formed to customer executive that i need gst invoice. They assure me hotel will provide but while checkout hotel not provide any invoice. I contacted immediately from make my trip they assured they will resolve the issue but still i did not get any gst invoice...

Email id : [protected]@gmail.com
I had booked and cancelled a hotel at chennai through mmt. As i am not a person who travel frequently, an mount of rs.3927/- is now as dead money in my wallet. As i am facing serious financial problems due to fllood and related family problems, kindly refund this huge money to my account.
Account details
Accnt no. [protected]
Ifsc : sbin0000926

Thank you...