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MakeMyTrip India Complaints & Reviews

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Last updated May 10, 2024
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MakeMyTrip India reviews & complaints page 242

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C
Cheman
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

protection irresponsable

Address:Kollam, Kerala, +91
Website:Indian consumercomplaints.in

Hai iam shameer from kerala i booked honey package travel room flight ticket for 6 days 21/11/2018 to 26/11/2018 my booked id is nl[protected]. Morning 8 clock i reach delhi airport make my trip car came and pick.16 hrs travel delhi to manali travel by car.in half of the way car driver froce me u can take other room to stay in the night 8 clock i refused because i booked in room in manali by make my trip but the driver again froce and stop...
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S
Srividya Ram
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amt debited - ticket not recd

Address:Chennai, Tamil Nadu, 600041
Website:Makemytrip

I have made a 2 way flight booking from chandigarh to chennai and chennai to Chandigarh just a few minutes back.

The amt is debited from my bank account whereas i haven't received the tickets.

When i try to contact makemytrip customer care, I'm not able to talk to them.

I was taken to the net banking page wherein i made the payment, but i was mot redirected back to the booking page where i am...
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S
shah vraj
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care agent fault

Address:Gurgaon, Haryana, 380061
Website:www.makemytrip.com

I had booked wrong date for my return so i asked to customer care for change my date and she told me if i get full refund from airline company, make my trip do same and give me full refund but one condition is that i have to book ticket with same passangers and same details. She told me that i will get rs.4208 refund when i asked her. I do exactly same what she told then after another booking when i call again in customer care another guy...
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Address:Kolkata, West Bengal, 700054
Website:Make my trip

I have booked Flight ticket from Kolkata to Chennai (PNR : WCTG4Q) on 21.11.18 to return (PNR: DEFRPK) on 25.11.18 .

Due to unforseen circumstances i have reschedule the flight to 29.12.18 to 07.01.19, but instead of date change fee (Rs.2500/- + 300/-)*2 = Rs. 5600/-, i have been charged Rs.6600/-.
Hence kindly sanction the remaining fare at the earliest....
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G
Girendra Trivedi
from Jodhpur, Rajasthan
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gst invoice for booking id - nh7301695951742

Address:Udaipur, Rajasthan, 313001
Website:www.consumercomplaints.in

I have booked 2 room for 3 days @ radisson blue hotel udaipur and the check in date is 14th nov. And check out date is 17th nov. 2018, at the time of booking i have submitted my gst no. But still i have not received the gst invoice for amount 60896.02rs.

Mmt team saying that you need to collect the invoice from hotel but hotel manager already made the invoice in favor of mmt as the payment made by mmt to hotel.
br...
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S
Shashikanth J
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I request u to delete my account immediately

Address:Bangalore, Karnataka, 560078
Website:Makemytrip.com

I created an account on make my trip. I made a booking but immediately i cancelled the booking. There is no option available to delete the account. I have tried every options but not able to delete my account. I am getting regular sms and mails from your side but i dont want to get any updates. This is very annoying. Please delete my account as soon as possible. I would be very pleased if you could delete it permanently. Kindly do the needful....
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N
neerajjain.ca
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to use wallet and company holding money in wallet against customer consent

Address:560103
Website:MakemyTrip

I booked a travel through make my trip and had to cancel it. They forced me to take the refund in wallet. (15th nov '18)
I could not use the wallet for 2 days and had detailed discussion with their agents.
Got a confirmation from them on mail that i can go ahead and book my travel from anywhere and they will refund my money back to source.
Now they are not reverting and forcing me to use the money on site.
I...
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P
Prachi Mahadik
from Ambad, Maharashtra
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booking id nl2206171562604

Address:Mumbai City, Maharashtra
Website:Make my trip

Hello team,
I have booked my travel on 6th nov and my travel date is 22nd nov 2018to

First of all i have not received any welcome call from the team
Ajay raipurkar who is working on visa is not responding. He confirmed latest by friday night visa will receive and he will send the passports at home. Friday entire day he didn't picked up the call. If the visa was still pending then he should have curtacy to call...
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S
Sujitha sethuramalingam
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refunded amount not credited

I booked a ticket on 16/10/2018 for travel from madurai to bhubaneswar on 6 th december, 2018. Airlines is indigo and reference i'd is ldy9qp. On 6/11/2018 i receive a message from indigo airlines that the flight timings has been changed. So, due to this change i cancelled my flight ticket on 6/11/2018 and indigo assured full refund. I enquired indigo customer care they told me that they have refunded the entire amount to make my trip on...
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J
Jagadeesan Radhakrishnan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of airfare on cancellation.

Sir. Ihave booked two air ticket as follows thro make my trip. Booking id nonn[protected]
1. Maa to ccu on the name of suganghi maddheswaran and shreya madheswaran. Pnr nos8fvpr ands8 s8fvpr
2. Dt of journey 09./11/2018 dep22.05 hrs ccu arr00.25 hrs
3. Indigo air lines 6e 6385
4. Ccu to rgn international flightjourney on 10/11/2018
By air india a1 227 dep 05.45 pnr nojr1xn andjr1xn
5. Both...
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J
Jagadeesan Radhakrishnan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of airfare on cancellation.

Address:Chennai, Tamil Nadu
Website:not known

Sir. Ihave booked two air ticket as follows thro make my trip.
1. Maa to ccu on the name of suganghi maddheswaran and shreya madheswaran. Pnr nos8fvpr ands8 s8fvpr
2. Dt of journey 09./11/2018 dep22.05 hrs ccu arr00.25 hrs
3. Indigo air lines 6e 6385
4. Ccu to rgn international flightjourney on 10/11/2018
By air india a1 227 dep 05.45 pnr nojr1xn andjr1xn
5. Both the tkt cancelld on 08/11/2018br...
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R
Rekha-pradeep
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

zero cancellation policy

Address:Chennai, Tamil Nadu, 400061
Website:Makemytrip.com

I had done booking with make my trip form Singapore holidays but unfortunately we had to change the dates of travel.. And when we contacted make my trip regarding the change in plans they said the entire money on hotel booking cannot be refunded.. I can see the same hotel been offered at zero cancellation by other travel sites.. Make my trip is cheating the customer with there zero cancellation on hotel booking add.. There customer care is...
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E
evangelin felicita
from Chennai, Tamil Nadu
Dec 20, 2021
This thread was updated on Dec 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to delete my mmt account permanently.

I accidently created an account on make my trip. I tried to delete it by looking into the account but couldn't find an option 'to delete'. Why doesn't make my trip have an option to delete while every other site does.
This is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful....
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M
manoj919319
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund and compensation amount did not receive

Website:www.makemytrip.com

I booked cab on 9th Nov 2018 for 11th Nove 2018, 11:30 AM IST pickup time.

at the movement 11:30 AM, MMT cancelled my trip.

The support and services are really very pathetic. i am facing the issue from first day, when i was booked the cab and MMT people canceled the cab at the last movement without proper alternative arrangement. I really faced very trouble due to this.

I reached at my destination after...
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M
Megha Sangal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud done and not returning money

Address:New Delhi, Delhi, 110027

They applied for visa without booking tickets which is primary condition for tourist visa. When we argue for same they said trust on us as this is our daily task. Our visa got cancelled due to this reason. Now if we demand our money they are not giving us and saying it's very small amount you lost, we have customer who lost more than that.
They continuously forcing us to close our case and to reappeal. If we reappeal they demanding...
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V
Vishal Chawdhry
from Tirunelveli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

date change fee

Address:Thoothukudi, Tamil Nadu, 628003

I had changed my travel date on makemytrip app and paid rs.1, 194/- and later they had refunded the amount and later i got a call that the date change charges is rs.3, 200 approx. I am a very old customer of makemytrip app now i am ready to pay this rs.3, 200 but in future i will make sure i dont book any tickets from makemytrip and delete all my account from make my trip....
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A
Aaranya Panda
from Dharmsala, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hotel

Make my trip is a horrible app that shows u the dreams and photos of 5star hotels and gives u third class pathetic hotels
It's Been a horrible experience so I would want no one to book their hotel through make my trip
The hotel has no proper service and the view from our room is pathetic
The room is not as expected
When we pay for a five star hotel we would love to stay in one
I would kindly request make...
+1 photos
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R
Rupesh Vyas ji
from Bengaluru, Karnataka
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don't not refund wallet amount

Address:Bangalore, Karnataka, 560102
Website:make my trip

I had 11092/- In my wallet account as a mycash ( which was a refund for hotel cancellation ) . on 21st Oct 2018, I tried to tarnfer this amount to my credit card but every time while pressing the tab on their website it gives error "" oops something went wrong " I tried alomist 20 time on different browser / laptop / desktop / tabs but same problem .

I called customer care /// the first thing I would say about MMT customer...
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R
renukumars
from Chennai, Tamil Nadu
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refund for booking

Address:Chennai, Tamil Nadu, 603202
Website:makemytrip

Dear sir/madam,

I am hemaraj sivaprakasam, i made a flight booking in make my trip, i made mistake in booking kuala lumpur to chennai instead of chennai to kuala lumpur on 23rd january 2019 on 12th november 2018 at 7pm. And i spoke to make my trip customer care and i advised to book new booking within today as chennai to kuala lumpur for that 5 passenger so that make my trip will give me refund money. He told me to give both...
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A
Athreesome2018
from Solapur, Maharashtra
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cab service

I had made a booking for cab id ending 3195 on 9th nov'18 for travel from nasik to pune on 12th nov'18 06:00 am for rs 2931/- for a one-way trip.

Had faced cancellation of cab during sept'17. Booked this hoping, makemytrip would have improved on their vendor contact and service. To be on safe side even raised two service requests[protected] &[protected] and got a confirmation that the cab will not be cancelled.
br...
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