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Maruti Insurance Complaints & Reviews

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Last updated Feb 7, 2024
Complaints 630
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Maruti Insurance reviews & complaints page 23

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Y
Yashwant Pande
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hard copy not received and maruti insurance service is pathetic to respond

Address:411057
Website:www.marutiinsurance.com

I have sent multiple emails however no reply from maruti insurance. Really pathetic service and they do not respond. I have renewed my car insurance 15 days back and just after 3 days, maruti insurance stopped replying.. If this is the service they r providing in initial stage; probably they won't even care if we will need help to settle claims in case of any unfortunate incident. Really hopeless service....
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H
hema12
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my car insurance record missing from your system

Address:560027

My entire insurance record is missing in maruti company system, while i have original copies of my policies in the past. They are saying that i have never taken an insurance with them at all since it is not showing on their system.
From the time i purchased my vehicle i have been taking insurance from them only. My car met with an accident and is in their workshop since they are not able to figure out my policy from their system. I...
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R
rajmis5
from Valsad, Gujarat
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maruti insurance refused my car damage claim.

Address:Dehradun, Uttarakhand

मैने अपनी कार alto cg 04 hc 7648 का insurance मारूति इंश्योरेंस ब्रोकिंग प्रा. लि. से करवाया है। १3 तारीख को मेरी गाड़ी का एक्सीडेंट एक ट्रक से होने के कारण दोनों साइड के पिछले दरवाजे डेमेज हो...
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C
CHATTAR SINGH RAGHUWANSHI
from Mundi, Madhya Pradesh
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car swift vdi body complaints

Address:Vidisha, Madhya Pradesh, 464221

My policy nu.[protected]
My car nu. Mp o4 cr 8771
Mere gaadi ka jo damage hua usme my car vidisha wale kevl bumper chang kr rhe hai ur body ke damage ko theek nhi kr rhe bta rhe hai ke itna he krnge sarver ne hame nhi btaya wo btayege tbi krenge nhi to alg se pay krna pdege 3 din se car vidisha workshop pr khadi hai
Krpya gaadi ke body ke dono side ke damage ko jld se jld theek kraya jaye...
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G
Gaurav swift
from Patna, Bihar
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regarding cheating with customer

Address:Agra, Uttar Pradesh, 282002

First priyanka from prem motors agra she was calling me regarding my dezire insurance at that time she was tel me sir we will provide you free discount coupon on paid service labour and wheel allignment. On friday 10/11/17 i was going to prem motor dealership to done my car insurance there i was with insurance manager and exicutive he was tell me sir we will provide you free discount coupons on paid service labour. I was pay money to done...
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Address:Kozhikode, Kerala, 673016
Website:Consumer Complaints

Dear sirs,
Since i bought the car alto lxi-kl11y8505, i am taking the insurance from your co. Which is in popular service center, calicut. Every year after the verification either i collect the policy (If i am having service at that time) or they send the policy to my home (Which is very clearly mentioned in your policy backside-home delivery) where i am paying the cash and take the policy. Yesterday, the delivery guy came and without...
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R
Rakshit19
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car service center

Address:Ambala, Haryana, 134007

I have submit my car at maruti service center for take insurance claim for left side running board damage. But maruti executive not seen properly of damage. I compel to executive that please call me on time of survey.
But after leave service center they call me on mobile & say that surveyor was not log the claim of damage left side running board.

Due to festival of diwali i have pay the amount rs-2500/- & i take my car.br...
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S
Saseendran Kr
from Thrissur, Kerala
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increase in premium

Policy no[protected]
Last paid premium rs 6112 for the period ending 9.12.2017.
Renewal premium rs 10404/ for the period starting from 9.12.2017
I have no claim till this date 4.11.2017
On enquiry from the office of brd insurence section informed
There is claim on my car, reason for increasing the premium
Reg no kl8aw 3042

Kindly look into the matter and revise the premiumbr...
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S
Sanjay Sukumar Adhikari
from Raipur, Chhattisgarh
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unethical behaviour & refusing for giving claim

Address:Raipur, Chhattisgarh, 492007

My maruti suzuki wagan r lx i car against maruti insurance policy no-[protected] given for body repairing under insurance beacuse a high speed sport bike heated by car from front right side which heated the bumper & then the body of bike with its handle heated both the right side doors resulting in damages/scraches/dent of both door with breakage of bumper from right corner. The isurance office mr. Mukesh kumar bhagwani refused to...
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R
Ravish Jha
from Tezpur, Assam
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lapse of insurance policy and ncb

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

My car no is up64l1183, insurance coordinator: rohan motor greater noida.
Validity of insurance 14.04.2017
Renewal applied date 20.03.2017
Communication received from icici lombard on 14.07.2017 that your policy is not valid.
Earlier premium was rs4347/-
Now due to lapse of ncb premium amount i paid rs7750/-

Due to non receipt of communication from rohan motor or insurance company my car was...
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P
parimalgungun12
from Mathura, Uttar Pradesh
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non delivery of insurance policy on renewal of my car up-80/bk 6715

Address:282001

I have renewed my car insurance policy through prem motors pvt. Ltd. Agra. Policy has renewed by maruti insurance on 05.0917 but still i do not receive its original policy paper/document either from prem motors or maruti insurance ltd itself.
Mean time i have booked complaint on 20.09.17 regarding this in your customer care cell vide complaint no [protected]. Status of my complaint is still same and your customer care is unable...
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W
from Noida, Uttar Pradesh
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policy expire after 5 days of renewal

Address:Ghaziabad, Uttar Pradesh, 201009
Website:marutiinsurance.com

Dear sir/ma'am,
I'm writing this email for complaining about the insurance services provided by maruti insurance company.
On 17th oct 2017 i got renewed my car insurance by online. On 18th it was about to expire.
My policy no was[protected] with the name saurabh tyagi and registration number was - up15 aa 3204.

I called your executive and renewed this policy by making payment online.
The...
+2 photos
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P
psuresh590
from Mumbai, Maharashtra
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not providing insurance details

Address:Thane, Maharashtra, 400615

Dear team
My policy number is 3001/mi[protected]/00/000. I given my vehicle to service and for the same insurance claim was made. Due to some worst service and customer care in fortpoint service... I contacted maruti insurance for the details like how much insurance approved and is any thing is pending for approval. Unfortunately maruti insurance not able to provide any single bit of information... If maruti insurance is doing only broker...
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M
Mayank Juyal
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wrong idv

Address:110092

Dear team,
Greetings!

With reference to my vvechile number dl-5ch - 0918, i have just now renewed by motor policy from bagga link motors (Patparganj). My concern with this current policy is idv. Everytime depreciation of 10% is done but this time they have exceeded big time. As per my last policy my total idv was 256100 whereas this time my idv is 223800, as per me this is more than 10% of depreciation. I have visited...
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S
sudeepkumar264
from Kolkata, West Bengal
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insurance hard copy not delivered at insured address

Address:721607

I renewed insurance policy of car online on 08.10.2017 as the insurance was expiring on 17.10.2017.

I have received soft copy of insurance but original hard copy has not been delivered to insured address as on 20.10.2017.

Please deliver the original hard copy of insurance to insured address.

Policy details :
Policy no:[protected]/r43160510
Proposal no. & date: r43160510 / 08-oct-2017...
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N
Nivedita Prakash
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy not received both soft/hard copy

Address:560037

Hi,

I have online renewed my car policy thru maruti insurance on 18th sep, 2017.

I was informed via mail that my policy will be generated shortly but till date i have not received any communications.

Below are the transaction details

Vehicle owner name: mrs. Nivedita prakash
Vehicle: wagonr new vxi
Amount received: rs.4901
Proposal number: r42377337
Transaction...
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Address:Raigad, Maharashtra, 410206

The car meet with an accident on 16th june 2017, it was towed to maruti authorised service centre, taloja on the same day. The insurance approval process was completed on 11th july 2017 after rigorous follow up with icici lombard (Approx. 4 weeks). A job card no. Jc17003699 dtd. 11th july 17 was created with etd was 11th aug.2017.

Finally the car was handed over on 14th sept.2017, still with some problems to be resolved. Again...
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K
kamal jeet mehmi
from Delhi, Delhi
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non delivery of maruti celerio dl1cv 2876 insurance policy.

Sir
I had deposited rs 12241/- for car insurance on 3rd october at rana moters tis hazari and i was told by madam jagriti that policy will be delivered to your address within 2or 3 days by the executive.
On7th oct i phoned to madam jagriti she reply me that policy is with mr aryan who delivere policy till evening. Mr aryan was contacted at 7 pm who reply that he is late today and he will be come tommorow on 8th oct.
To...
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H
hitesh9891
from New Delhi, Delhi
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avoid to cover multiple damages

Address:New Delhi, Delhi, 110017

Sir,
I hitesh sharma want to lodge a complaint against “the new india assurance co. Ltd.”. I have maruti swift zdi which is insured through the above mentioned company since january 2015 and further renewed every year. My car is insured till january 2018, policy no.[protected] with zero depreciation cover. So i am paying higher amount as compare to normal insurance cover.
My car got hit by three sides due to sudden...
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S
sunilec111
from Bengaluru, Karnataka
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inadequate information while providing insurance

While issuing policy, i was just told bumper to bumper, and would cover everything. I wasn't informed anything about engine protector. Now that i faced engine problem, i am being told that it is not covered. I called up 'kalyani motors pvt. Ltd' who issued the insurance policy, and they blatantly say that they don't mention to customers about engine protector option. Isn't it unfair that i wasn't told about engine protector, and i have to...
+1 photos
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