Maruti Suzuki India Complaints & Reviews

Dear sir,
I purchased aforesaid car in 2012 from mohan motor udyog (P) ltd, (Dealer code 0606), kolkata-700020 bearing no. Wb22u1128. The car has run 7014 km upto 14.11.2017. Regular services were made. The car has been picked up for servicing by bhandari automobiles pvt ltd, serampore, hooghly, west bengal on 14.11.2017. According to their proforma invoice a good number of spare parts including egr valve to be replaced. The total cost as told to me is approx rs24000.00 which is completely unexpected.
After running 7000 km how the egr could be damaged? I think there must be manufacturing defect. So, on the part of the company the egr valve should be replaced without any cost.
So, you are requested to take necessary steps towards solving the problem immediately. The car is still with the service centre.

Renewal of my car policy is pending despite completion of all formalities. It is pending at hindustan auto agency Hazaribagh jharkhand. My policy is expiring today dated 16/11/17and I am still due to receive my renewed policy papers. On visiting the show room in order to collect my policy paper they always replied it is pending at HO level for some acceptance. I have also inquire through customer care, they all are passing their responsibilities to one another.i.e to hindustan auto agency and then vice versa.
Please let me know the details and real pictures and who should be held responsible for it.

I am dr sarthak working as assistant professor in jipmer, karaikal. I have booked dezire zxi + on august 7th of 2017. The vehicle came on 5th november to pondicherry and they informed me that you can get your vehicle within 3 days of payment. I paid the full amount on 12th november and they told me vehicle will be delivered on 16th evening. I went on 15 th to the showroom to check whether the vehicle is ready for delivery or not and they informed that as they did not get approval from maruti company for delivery and rto issue was there. Finally, they did not deliver the vehicle today. May i know why maruti company is cheating like this. The vehicle has reached here for last 10 days and they are not able to deliver the vehicle within 3 days of payment.in 2017 this is my 2nd car purchasing from maruti company (1st one was baleno on april month)

Regards
Dr sarthak, [protected]

This is regarding my booking for maruti swift dzire vxi dated 26/8/2017.
We have booked car your sales representative mr amol/mohit on 27/8/2017 clearly specifying that we have to gift car to couples on their marriage date 27th nov.

He committed that it will be delivered on or before desired date (Nov 2017 month only).

On 9th nov i have received allotment letter from you that you have offered me car against my booking and i have to pay the remaining amount within 7 days.

Attached consignment details in which it is clearly mentioned that letter was delivered on 9th nov because it was dispatched on 8th nov 2017. But i don't know why letter was written on a back date i. E[protected].

When i called at anand motors to inquire you guys told me that car was offered me earlier and that car was now sold to another customer.

Now i am in queue and i wont be able to get my car on the marriage day. Please try and understand our prestige is at a stake we need this booked car on or before 27th nov.

This type of false commitment is not expected from partners of such a reputed company maruti.

Regards,

Shashi prakash
Booking for - soumya prakash

My self dharmender singh went for 3rd servicing at raj-sneh auto india pvt. Ltd meerut (U. P). I have baleno zeta & have nexa card also but at this station there is no nexa card access facility at this work station. There is a tyre pressure facility available but u/s. I don't know how they are doing servicing without this facility. It means they are cheating with us not with maruti suzuki india. Toilet condition horrible. Coffee maker available but u/s. I have repaired my car on 23 oct 2017 through insurance at this work station. They asked me to give file charge rs 1200 & rs 350 for washing charge. I denied to give washing charge and asked to show me where it is written that file charge is to be paid rs 1200. They told me that sir ji gst ke bad rs 1200 ho gaya hain after that i talk to my insurance agency & they convince to take rs 1000 only.

I have purchased maruti vxi swift car during feb 2016. Eng. No.1736928 /ch. No. A 48894 through indus, pala and servicing at indus kanjirappally (Kerala). Present km is 15200. Left side mirror (Power folding) not working now.. (Insurance is also maruti). I approached indus kanjirappally for warranty. They aruing that the mirror damaged by external impact. Even a single scratch is not met in my vehicle in cluding the mirror, cover or its area. I am driving by myself and parking only in home and in office generally.

So im so depressed with this as i used my vehicle gently and never clamed insurance coverage in any of my vehicle. I trusted maruti and indus so much and promoted it so much.

My previous vehicle was also maruti alto vxi - kl-40a-2385, 2008 model serviced at indus kanjirappally. I have promoted two maruti vehicles for the last two yrs.

So request that the defective product may be replaced free of cost to withstand with your reputation covering warranty period. (2 yrs or 40000 kms). Otherwise i am forced to apart from your goodwill with much regrett.
Iapproached indus gm, rm, br. Manager but not solved. (Approached on 12/10/2017 & 7/11/17 and also by mail.) treat my grievence under customer protection right 1986.

V s salim, mob no. [protected] & [protected].

Sir,
It's sub. Balwan singh owner of the car
I purchased a new swift vdi 20/09/2017
Sir where i purchase that dealer name is kishore
And all details given in pdf file and all photos
About my problems
And sir they give to me a car on 20/09/2017 and that time i can't see any problems but when i go for a first service then the mechanic said to me sir your car right side next door and dicki cracked is re welding and re colour also and i see then i know the damage they just hide to me and gived to me a old ya damaged car
Sir plz solve my problem as soon as possible
My contact number. [protected]

I owned a wagon r amt from indus motors kakkanad cochin on 27jul2016. Purchase was assisted with reduction in tax through naval canteen cochin being ex-service man. The sales executive mr. Srejith assured that rs1000a part of processing fee will be retuned shortly. I had many contacts to the executive but he has not taken any positive step. Please do needful car reg number-kl-7 cg8401.

Today i sent my vitarra brezza to cars india ambattur for service, almost every 3rd day the executive of cars india was following for service, on 15th nov the car was picked for service by their driver and duly acknowledged by customer executive that the car has reached the service station, after that i did not receive any updates from service team. All i received was text message at 1500hrs stating the car is almost ready and would be delivered in 45 mins. Where as till 1730 hrs the car did not reach and when i called the number mentioned the text message was getting connected to other service station (Rajalakshmi) at last after repeated call i got connected with cars india and was told that the horn was faulty and they have replaced it since it was in warranty on which i was not convinced. The follow up was poor and had a bitter experience in my very first service

I have booked echo ambulance from sky automobiles raipur on 18 sep with advance payment of 10000/- delivery should had to be done before 8 oct but they didn't. They again gave delivery date on diwali i. E.18 oct but again they did not delivered me having the vehicle on there lot instead of delivering me they delivered to someone else who has not booked the vehicle. They only want money. Afterwards they told we give you 100% delivery on 31 oct i. E choti diwali but again they refused. Now they are saying 10 nov but not delivered then 13 nov 100% delivery still it's 14 nov now. I am feed up of waiting;the agency is playing prank with me. I am not fool waiting here. I have booked the driver for this vehicle and i am paying him food, shelter and everything unneccessarily. Who is responsible to fulfill my loss. Disappointing service. I want to cancel my booking and want my money back. Now i don't want the vehicle.
Shailendra kumar sahu
[protected]

I m. Shocked there are already so many complaints in your box... Where do my complaint staands... God will know.. Anyways my complaint is about lovely autos jalandhar... Pb08ce 7512 in the name of komal katyal... I dont know what to say but its service employess are so irresponsible staff is much like a hen cotage but no body is seriouse about the work... We people can understand the maruti company is helpless againsr the lovely autos but sir in the world of competion it takes just minutes to sales comes to earth if these type of service given to the people we invested in your company indirectlt as buying your product its yoir duty to rake care of your product as if its with other party... I hope u understand thnks

Sir
I have brought the new dzire 2017 vdi on[protected] but bonet of my car is having a manufacturing defect which is troubling me a lot. I am not satisfied with this car when i contact bhatia and company bundi and kota they are not listening to me and i am very much irritated by their behavior.
I contacted many times personally to the responsible persons for the same but they are not listening to me. If i am not listened with in a week and my problem is not resolved as soon as possible i will move to consumer forum for such defects.
Thanking u

I bought a new car maruti desire tour s in oct end, car is good and good effort to provide a speed limiter to secure from accident due to over speed. But in jharkhand rto not aproove your speed limiter device and they say to fix another device for speed governor after that they proceed for registration. If your device is not certified according to government then why fixed it without any government certificate. I request to you and your team please remove your device and than i fix another speed limiter device according to rto.
Cont - +91 [protected]
Mail id - [protected]@gmai.com

The delivery of my dzire on 14/10/2017. And within few days when i close the boot door then suddenly the piece of tail lamp assembly is cracked and it is damaged.
Then i stick it with fevikwiq then after few days again it is damaged.
When i told that issue to sevice centre employee and manager then they said that its your issue and we cant do for such damage. And they neglect the issue.
And the broken piece also lost while washing the car.

Sir, this is p. Kiran kumar from tirupati. I gave my sir, please contact the drivers, they will be ready at college, parameswaramangalam tomorrow at 9:00 a. M. (Driver sankar: [protected], driver balaramaiah: [protected]) ertiga car for repair on 16/10/2017 at bhargavi automobiles authorized service centre, renigunta road, tirupati, chittoor dist., a. P. The estimation of repair cost for rs.25, 000/- has been approved by insurance company before placing my car at said service centre. Actually the car was crushed on upper side of left wheel. The service mechanic was decided to change the part of damaged side. The service centre assured me to deliver my vehicle within a week. But they didn't change the part. They are keep on telling to complete the work within a day or two to my representative. The service centre is not responding well to do their job. I badly need of my vehicle to engage my works. I have been struggling to get my car ready since 16/10/2017. It is ridiculous on the service centre approach. So, the car service may kindly be done with immediate effect. Waiting for your quick response in this regard.

I am piyush atri, from indore, patel motor insurance department provided me insurance policy of my dezire car &at the time of selling policy they provided me free service coupen of patel motor dealer to encash free servicing within 6 months, now they are charging for servicing, insurance employees &insurance senior person is misleading maruti customers &for sailing insurance they are giving false commitment and coupens

I have booked a complaint on 12.11.2017. The detail of complaint is given below; pending complaint:- avanish varshan (Cust no:[protected], ref no:- ([protected]), dlr code (S502s5,) payment related, 1 days.

The people from dealer point has visited my place and paid back my 10000 advance through online. So i have no issues with them now. So i request you to withdraw back the complaint.

Thank you.

Hi,

I have booked a s-cross zeta on 27th of october and they informed that i will get the delivery within 10 to 15 days. But when i called them today they are still saying that it will take 15 days more.

Why do they give such faulty promises and make us buy the vehicle and later behave like this? Can you please take this complaint seriously and work on it?

Thanks,
Sai sudhamsh

Dear sir,
I have purchased ciaz car no. Up78 em 0707 by s. B. Cars kanpur in october 2016. It was accidentally damaged by an another car so i have claimed for insurance on 7.11.2017 but till date 14.11.2017 there is no progress in this claim.
Sir i am a business man and need my car for routine affairs and handling to much difficulties that's why i am very unsatisfied with service of s. B. Cars please pay attention in this matter.
Car owner neeru tiwari mobile number [protected] / [protected]
Thanks

Sir,
I took my brezza car for first service to fortune cars, bhiwadi, rajasthan and after that my navigation system didn't work which i noticed after 2-3 days of service. Then in 2nd service i told them about this problem and after service they told me that a chip is missing from my car. That's why my navigation doesn't working then when i received a call from their office about the feedback of the service. I told the lady who was on phone that my chip went missing after first service, she told me that u should have complaint us after 1st service. I told her that i didn't know that there is a chip in my car. After that she told me that she would call me regarding this, till now i didn't receive any call. My phone no. Is [protected]. Please resolve this issue at the earliest.