Maruti Suzuki India Complaints & Reviews

Hello, i purchase new dezire white color in the month of september. I facing problem related to paint of my vehicle. Vehicle no mh-12 gh 4825.

It is extremely unfortunate that this issue remains increasing day by day.

Paint remove if it slietly touch to wall or anythink. Even i experience there is no quoting available inside the color.

This is simply not expected from an organisation like maruti suzuki.

Please revert on how do we get this resolved.

Jagdish tungar, pune. Mobile - [protected].

Motorcraft service centre, sahibabad, ghaziabad (Code:5903)
Job card:jc17012878
Date :28/09/17
Id:[protected]

My complaint is after only one month my engine seized.
Got it towed to nearby mechanic where i found there is not a drop of engine oil
After just one month of service.
Gave a call to service centre to mr. Deppak rawat where as expected did not recieve a proper hearing. He gave me a number of of gm service whose number is busy for last two days.

Kindly look into the matter.
#[protected]
[protected]@gmail.com

In indus maruti - mettukkada service centre my a-star automatic (Kl 01 bd 6738) is serviced 2 months back, mr. Vishnu was the service advicer. Front two tyres were replaced and fixed two old tyres, which already reported to indus and
One mr. Sujith inspected the matter for two times, then told me that final decision already send to me by mail, without sending mail.
Then complaint given to customer care, after that mr. Sujith told me that regional manager will inspect the car on 28th sept., not yet inspected by r. M. And my grievence not finalised. Please take action to get my original tyres back.

I purchased wagonr commercial cng car in year 2015. Car registration no. Dl1rtb5519.in my car cng is leaking. I have visited to motor craft, sahibabad on 05/11/2017 (Morning) for aforesaid problem. I have handed over my car to mr. Prem (Mobile no.[protected]. He has told me that he will clear the points on 06/11/2017 (Morning). But till now i have not received any response from motor craft. My car is under warranty. I am continuously calling to mr prem but he is not giving me proper response/not picking my call. I request to maruti suzuki/motor craft to resolve my problem by today itself to avoid further action from my side.

Dear sir,
I purchased swift dezire regn up32fv8597 from url lol on 28.10.2014. I am a retired officer o[censored]p govt. And settled in aligarh. From very beginning., there is a problem in cooling of ac. I complained at that time also (Not in writing) but the concerned employees told that it is ok. On 02.11.2017 i put my car for periodic maintenance servicing in dev motors pvt ltd. Aligarh.. Job card no. Jc17011965 with the same complaint of ac, but the result zero. Again i contact the workshop with my car on 03.11.2017. They tried but still a. C. Is not working. I contacted my in-laws who is working as gm in tata moters, he also discussed with the concerned authority of workshop, but still the problem is asitis. I am not in favour of any complaints, as the credibility of maruti suzuki but unfortunately i have to bring to your kind attention my problem with hope to understand and resolve the same.
Yours sincerely
Chandra vir gupta
Mail i'd.. Gupta. [protected]@rediffmail.com

Hello sir,
Season' greetings

My name is satish chand i want to say that i was go for car service to madhusudan motors agra lawyers colony. (04.11.2017) but the problem is that my original parts stolen from my car alto 800 lxi by service center and head light also damaged (Driver side) by labour and service supervisor neglecting these things
And workers of service center demads extra money for work. Pls help us and revert me soon.

Vehicle - alto 800 lxi
Vehicle no - up 80 du 7067
Owner name - satish chand
Contact no. [protected]

I have bought maruti swift lxi in 2009 for my father. Till now car run only 11367km. I have visited to rohan motors limited greater noida. They told clutch plate was burn and i have to change clutch plate. Which charge is rupee 8000
As my vehicle run only 11367 km. How come this happen as usually this happen after 50000km. Can you let me know maruti is making very poor instrument.
Please do needful as this is very same for me to buy maruti suzuki vehicle.
My vehicle number is up-65-ap-3200.

Regards,
Dr. Alok singh

Dear sir,

The complaint page of nexa is not showing the option of the dealer at my city and even selecting dealer of some other city the complaint is not registering at all.

Kindly refer to above i would like to share my today's (I. E 05/11/2017) experience with competent automobile mandi (Himachal pradesh) regarding my first service of maruti ignis car which was purchsed last month.

The first service experience at competent automobiles at mandi was very bad and i am very much dissatisfied with the service experience at the service center of competent automobile. My vehicle enter the premises at 10:10 am while the confirmation message for the entrance of the vehicle received on my mobile at 10:50 am. Today was my first service and there was only washing and wheel alignment which more or less takes one hour at the most but i received my vehicle at 01: 15 pm i. E. Almost three hours after the entrance of the vehicle. There was no proper information about the vehicle and no proper working environment. There was no arrangement of the workers at the service center despite the fact that today was sunday and the service center should arrange proper strength of its employee. The excuse given when inquired time and again was that today is holiday and maximum workers are on leave. If the workers are on leave then they should not let the entrance of the vehicles from the gate with a proper information to the customer one day prior so that the customer should not bear the fault of the service center. Further i noted that at least five workers were working on a single car (And talking to each other and passing the time) despite the fact that other vehicles are there in the service station remaining unattended for a long time. Few workers were talking over telephone for a long time and were doing nothing. I also noted that there are 13 bay at which 13 vehicle can be serviced at one time but only three to four vehicles were being attended at a time.

Before purchasing the vehicle i also compared the hyundai which is famous for the after sale services. But while visiting the nexa showroom i felt that the maruti is selling the luxury vehicles under nexa so after sale service would be much better than maruti and if not better than hyundai but at least up to its mark. But the after sale service is given by maruti and not nexa and as usual it is a total failure. Very bad experience totally dissatisfied.

I bought new dezire vechile from aadthi maruti showroom at kinathukadavu. Car delivery date 17october but insurance date is 25october. They are not registered in temporary but they delivered car at 17 october. Service was very worst. They are not giving invoice, insurance, warranty copy, auto card, manual book, extra key. They are cheating a customer but there is no response for showroom pls help to me.
Thanking you
S. Sabareeshwaran
Mobile : [protected]

I purchase the maruti swift and now i see the fault in paint i ask to every showroom and show the fault in paint and company team said that that’s mistake but he company. Paint is not do good by the company and it’s look too ugly...
And i also complaint in the showroom also but i am not getting proper response for showroom also. I am not satisfied to the company policy and the company goods.

Dear sir,
I have purchased a celerio vdi car in march 2016 from a dealership in raipur chhattisgarh.
Feeling some uncomfortably in driving i complained in sky automobiles. Raipur before two month then showroom technician team issued me noproblem clean chit.
Now increasing the accelerator rpm goes high in comparison car speed.
Its a normal or productive fault i don't know.
Kindly do as needful.
Samir pateriya
[protected]

Dear sir,
I have serviced my swift vdi car at maruti service centre (Uma motors, nh2, mathura) on 26/10/2017, hr 30k 6663, chassis no. Ma3fheb1s00225478. I complained "some sound is coming near to shocker". They advised me to change shocker kit after changing when problem not got resolved they are saying steering is faulty which i refused to change. Then i went to akansha maruti service centre sitarganj where i found actual problem is link rod. Uma motors is making customers fool and changing ok parts of car and not resolving problem properly.
Pls. Take strict action.
Regards
Chandrasen
[protected]

Dear sir, my swift dzire car sent for repair at body shop at bright four wheels lucknow centre on 23 jun 17, after repair car was delivered to my residence by service centre after repair. Again on 04 nov i sent my car for routine paid service at same centre. Then during the inspection it was found that old puncture stepney was kept in place of my unused new stepney. I informed the same to the concerned person mr. Ajay tiwari. He did not give satisfactory reply. Kindly look into the matter and enquire the same. Otherwise i will be bound the move the court for the loss and lack in the service and causing fraudulent. Shambhu sharan mob no[protected] car no up 32 gq 1847. Swift desire

Hi, i own a all new suzuki access 125 which i purchased on 1st may 2016. Last night me and my wife were coming from a party and at around night 11pm suddenly there were some strange sounds coming out of the engine. I suddenly stopped the vehicle and was checking what happened. I could not find any problem, but i was not able to start the vehicle after that. I have to push the vehicle tk near mechanic and got it checked there. The mechanic opened the engine and said that some part inside the engine got damaged and you vechicle cannot take self start now. He temporarily fixed it by using kick start and said me to show it in showroom. It has been only 1 year that i purchased access and i got a problem in the engine, in fact i got ot serviced 1 month back from suzuki service center in malakpet gunj, hyderabad. I am dissapointed by owning suzuki. I also own honda activa from past 7 years and i dont have a single problem till now and im access i got problem within 1 year. Immediatly fix my problem else refund my money.

I had booked maruti alto vxi (O) at future motors, dehradun on 22nd october 2017. Mr. Deepak and kamla goswami told me that they will intimate me when i can take the vehicle. On thursday i. E 2 nov 2017 he called me and told me that car is on the way and you can collect it on friday. Before thursday also i called him to collect the cheque so that there is no problem in my delivery of my car because my father will come from rishikesh and i have to take the delivery on sunday. On saturay evening theycalled and refused to deliver the car on sunday.
Mr. Deepak or kamla goswami did not come to recieve the cheque and now they are refusing to complete the commitment. Now my father is going back on sunday. Either please refund my money or give my delivery on date.

Please look into the matter.

Hello

Last year i was purchased the new maruti suzuki dizzer

2016

My vehicle register number is mh12nb3954

And maruti showroom dealer provide me hdfc ergo company insurance policy

Policy number[protected]

Vehicle number mh 12 nb 3954

Place-wagholi, pune

Vehicle type :-swift dizzier

Insurance company name :- hdfc eargo

Last week on 30th oct monday policy renewal

Due date

For renewal purpose i visited in sai services wagholi showroom on 28th oct 2017

And contact insurance representative after all discussion he provide one slip to pay the amount of rs 26154/- in account dept

I pay the policy amount in cash and take the receipt (Available with me)

Next day 29th oct on sunday i was received call form maruti suzuki and inform me about policy cover other details

(Policy verification call)

Next day 30 oct on monday i personally go to visit at wagholi showroom for take the print out. But some technical reason policy print out not provide by your dealer

(Inform me reason)

From monday to friday daily i visited in showroom for policy print out and also calling for status

Finally friday afternoon your team say your policy rejected by insurance policy due to wrong amount received from your end

I pay the insurance amount of rs 26154/- is confirm by your dealer,

Know my policy was discontinued,
Above incident ware was my fault

Pl check and renewal the old running policy

Hope you understand the my concern

For locally following person touch with me

In sai services - mrs. Nisha

Hdfc - mohsin

Don't forward my complaint to this people he is help less due system fault

And not given the proper solutions

I hope you take the positive action against my complaint

My complaint not resolve i will go to next level in consumer court

And social media

In case any other info

Hi

I own maruti swift car and yesterday i left my car for service in kapico motors, in cmbt chennai, tamil nadu. I am not satisfied with their service and more over they are not trustworthy (Silver plated lord ganesh idol is missing after their service).

As a service provider, i expect customer oriented service, but the manager (Koteeswaran) in this service station doesnt know how to deal with customer. This is my third experience with maruti and their service dealers.

For sure i will share my experience with my friends and with my network about my bad experience. I will not recommend maruti any more because of this untrustworthy service dealers.

Regards
Kamalakannan l

Purchased vitara breeza 3 months back (Rj26 ca 4966) and facing some issues regarding tyre and services ar registered maruti centre.
1. Rear left side alloy wheel tyre is having some extra bulging and get patch of damage that i have observed and inform service centre manager who sent me to apollo tyres showroom that is not my job as i have purchased complete car not without wheels so its maruti responsibility to replace it but apollo manager has confirmed me about manufacturing defect of tyre and told me to pay rs 1850 for replacement that i dnt understand. So please check this and get my tyre replaced well in time.
2. Service quality of service centre (Relan motors ajmer (Rajasthan) was so bad or poor. Cleaning ness was so poor and i also paid 2800 rs against one dent and small paint on car bonet but that quality was poor and bonet get a new small dent of thumb on bonet while fixing it back after painting.
I informed all these issue toi manager but reaction was unexpected. Inside car no cleaning was done and i am having very poor response and poor service quality at ajmer service station.

Sir
On 29/10/2017 my car was sent for servicing to rangat work shop following things where donevide invoice :jri17/001043 dtd 29/10/2017
1. Engine oil total
2. Filter assy. Oil
3. Screen wash.
All the above mentioned was done we are ready to pay but the labour and services in the bill charged is to heavy ie
4. Paid service (M2)
5. Paid servicing tax 18% qty 3.97 rate 315 total rs.1250/-

The same was done on 05/01/2017 and they charged me rs100./-+rs.240/- i had no objection i paid without any hesitation. This time when asked they replied me because of gst. Again when inquired the replied it is the software uploaded from head office that is "agency house port blair".
Kindly take up the matter, as how such huge difference occur within 9 months. Customers are disheartened at their such type of dealings.
It would be better you fix a charge and they implement.
Please uphold the company reputation, so that we public opt for your car and service in future

From:

Robin dante, b. A, b. L.
Advocate,
11, east street,
Singarayar colony,
Madurai - 625 002
Ph:[protected]

Sir,

Sub: clarification for free service

I have taken delivery of a access suzuki scooter tn 59 bp 8718 on 13.09.2017 - through your madurai 625 018 (Tamil nadu) dealer m/s. Arunachal motors. At the time of taking delivery of the scooter, i was informed that, there will be 3 free service. I gave the vehicle to the dealer and they have collected rs. 320 /-. Vide their invoice no: 002 / br / 17002811 dt. 2.11.2017 i want a clarification in this subject.