Maruti Suzuki India Complaints & Reviews

Hello team,

This side imran khan (Up 16 am 3412) swift i am give my car in servicing insurance claim but at the time of servicing (Rohan motors surajpur greater noida) i have see missing some item (Side glass mirror, fog lite mirror, back camera) etc things are missing or anybody not help me

Please provide these things as soon as possible!!!

Thanks & regards.
Imran khan
[protected]

Sir my ek retired person may quikr may job ka add dekhkar apply kiya tha. Uskebaad mere ko phone aya ki aap ko 1600/- jama karne padega may jama kardiya through pay tm uskebaaad trg letter is gmail address may aya mahimasingh. [protected]@gmail. Cim say uske baad 21nov phone aya ki aap 4700/- jama kaeneko may 22 nov ko pay tm say jamakardiya sir mujhe mera paisa vapas dilado pls isay fake jobs add may quikr shamil nakaro pls. Is say hum log fas jate hai

I have alto800 purchased on march 16 vehicle is frequently login due to third class performance of vehicle
At 3000km front suspensions got failed right now its 27000km again front suspensions failed
Front left door is not opening from outside
Inside rear seat noise is the problem from day 1 & my dealer is failed to repair it
Battery is down only at 27000km
Combination switch replaced at 25500km due to failure wipers are not working properly
Every 15 days i am visiting my dealer as relative to solve problem and every time new problem occurs
I think i should go to consumer court instead of making frequent complaining
I think i am driving bullock cart
Such a ridiculous vehicle i got

I had ordered new keys of swift dezire zdi car on 29 oct2017 to the dealer of jodhpur Shri Krishna auto mobile .I had paied the cost as desired with essential documents that is Registration certificate, insurance &driving licence. The dealer told me that keys will be delivered in 12 to 15 days. But after 24 days I have not got the Keys. NOBODY IS GIVING PROPER REPLY ABOUT DELAY AND WHEN I WILL GET NEW KEYS. IT IS UTTER NONSENSE. How will I get Keys &who is accountable for delay. Who will pay for damage of battery discharge. Please check It is shameful for such Big Auto Mobile group. For harassing Customer the dealer 's behaviour is hopless no body is giving proper reply. Please take action other wise I will take this matter in consumer court reply back. I am sending you screen shot of today status. Thanks

I purchased a new maruthi ritz vdi abs car bearing reg. No. Kl-64 a-2125, chasisno. Ma3fdebis 00420226and engine no. D13a 1999995 from indus motors muvattupuzha kerala in dec. 2012. The whole services of the car has been done at indus motors only till now. Durig the usage period the silencer of the car had been badly damaged because of the manufacturing defect. I made complaint before your good self on7/5/2016 and 17/5/2016 respectively and the same hasbeen solved by replacing a new modified silencer at company's cost. Now the replaced silencer has been damaged, as happened earlier. I brought the matter before the dealer, but they mercilessly refused to replace the same by company's cost. Hence i request your good self to kindly rectify this manufacturing defect at the earliest. [protected]@gmail.com

Sir, maine pagariya auto pvt ltd at. Aurangabad, maharashtra se jan 2017 ko alto k10 lxi liya he
21st nov 2017 ko meri gadi ki battery kharab hue thi to maine automotive pvt ltd, aurangabad, maharashtra ko jama karwa di he, o 23rd nov 2017, 6 pm ko muze kahte he ki aap ki gadi pagariya auto, at. Aurangabad, maharashtra se liye he to battery kam wahi se kar lo
Maine 200rs per day se battery rent per li he ye aap ki company service he kya

Regards
Sanjeev holkar
Crop chemicals india ltd
Aurangabad, maharashtra
Mob. [protected]

I bought maruti celerio in aug 2015. Everything is fine except starting mechanism. Even when the genuine key is inserted in the key slot, key symbol keeps blinking indicating that key is not accepted by the central immobilizer kit. So even if the battery and is fully charged, it does not allow car to start. This has happened 4 times so far. Once, problem resolved automatically and once central kit has been replaced. Still yesterday, same problem reappeared.
Is it a quality issue?

Has maruti brand value gone down?
Why are they not being able to resolve the issue? I am really frustrated. Now i fear to take on long drive.

I purchase silver colour alto k10 vxi on 22nd march 2017 from cm auto sales chandigarh. The colour of car bumpers are different from body colour. I have words with sales manager, body shop manager but all in vain. I keep mailing them and registered the complaint on sept 21, again but no response. I try to reach to agm but all in vain. Poor customer support

Owner name amit sharma
Contact no. [protected]
My car (Hr49e7436) celerio zxi. Reg. No. Hr99zat2654
I replace my front bumper in modern auto panchkula haryana. Due to damage from driver side.
I have facing vey trouble from modern auto panchkula haryana.
When i get my car from modern auto panchkula haryana. I found that my fog light wireing from left side is cut. When i asked for this, they re joint the wire with a peace of wire. When i appose for this, they ask me that sir replace the wire with genune wireing, but you came here after three days.
But there is no positive result from modern auto panchkula haryana
I visted in modern auto panchkula haryana approx 5 to 7 times from september to november month.
Please clear me that modern auto panchkula haryana can replce my wireing or not
My experiance is very bad from maruti suzuki agencie.
It force to never purchase your car next time.

Hi team
I purchased maruti baleno during apr 2017 at bangalore nexa palace
Regd no ka04 mt 1135
Chasis no-104455
Engine no - 4246383
Model-baleno zeeta p
Dod-12th apr 2017
Batch code apollo
Kms 4490
All four are apollo tyre only with batch code as 0617.
Stp ne - mrf

Complaint - during october first week, front left tyre burst during running on flat smooth road, speed in between 30 to 40kms,. Self driven, co incidentally no one got injured during travel. Driving place was in remote village area, forced to replace with new tyre as stepney was not advised to drive long distance.

On local complaint at mandovi motors ms palya raod, not got satisfactory answer, stating tyre cut damage.

If brand new tyre go on burst, what is the safety for customer and being neglected with out proper response for the complaint to apollo ref no-369136, dtd 10th oct 2017.

Why stpney provided with mrf, with lower ply which could be used for long drive, with speed limitation as 80kms

Contact details-
Name-manjunath bhat
[protected]@gmail.com
Cell-[protected]

I brought this scooter in august 2016 at sapathi giri suzuki since the day one there is a alignment problem the hande gets tight and goes in right one direction and evev the air in both the tyre pressure dont stay long in spite of sevey compilations on every sevice the problem is not sorted out when asked about the issues they give a false reply or a statement. I am above 50 year there no safety while driving. Vehicle no ka 02 jk 5620

I M regret to complaint you that I had purchased access 125 on 23rd April. 2017.I am not satisfied with Average whatever company promised to the consumers . I am not getting average even 20 per kilometers after done it 2 service completed. You are requested solve my problem or replacement the scooty, otherwise I will not suggest to others purchase this scooty. ...

Hi,
I had purchased maruti swift vxi in March 2017. Major issue in my car (damage colour mark). Vehicle No-UP 80 EA 1682. After purchase of 3 months create some damage colour mark on car roof. For this issue I had complaint of maruti customer care but they told me that you should go to service centre and share issues. After few days I went for second service to service centre and show issue to service advisor. They click a photo of damage colour mark and told today is Sunday so head office is close tomorrow I will mail your issue to head office and told after 2-3 days I will call for regarding your complaint. When after few days service advisor have not call me than I had complaint in customer care ([protected]) complaint No-[protected] on dated 30/08/2017. After complaint a service advisors call me and ask the issue I had explained my issue than they told me should share photo of damage colour mark part. I had shared same time. After some days I had called but they not given positive response. After that again I called customer care on dated 19/09/2017. After that I have visited Prem motors service centre also. They told me that you have to leave your car for 2-3 days i[censored] wants to repair damage colour mark part of car. Same time I had left my car in service centre. I was so happy after all my issue is going on resolve. After 4 days when I was going to hold off my car. I was not happy because my issue not resolve all damage colour marks are same. Then I asked service advisor what should I do than they told me I can’t help u. I have complaints many times in Prem motors and customer care also. But still my issue is going on. For this issue many times I have submitted my car in service centre but every time my issue not resolve. Day by day damage mark is increasing. Today I again called customer care they told me that your issue is not resolved till now. Your complaint is under process. I think, you gave me an imperfect model. Can u tell me? My issue will resolve or not. When? Please note if you will not rectify the issue. I shall be compelled to file a suit in consumers redressed & protection forum, civil court, Agra entirely at your risk, cost & consequences in the interest of justice, fairness and equity which may please be noted. This is also without prejudice to my right to refer the case to higher authorities at Maruti Suzuki India Head office New Delhi, Maruti Suzuki India Regional office Kolkata at your risk and cost.
When I submitted this complaint. Complaint No-[protected]. After second day a customer care buddy call me and ask any prem motors manager call u or not. Nobody call me regarding my complaint. Till now nobody touch me regarding my issue. I am waiting your positive response.
mobile No-[protected]

I purchased ciaz from nexa shimam auto andheri east. They have repaired it 3 times till now..in first 40 days but it is not okay. Now again they want to take it to test it thoroughly which i will not give now. I want the car replaced. The staff is so pathetic that they keep on saying sir.. This time it will be okay. Mh 03 cm 9426 is the car number. We took highest version and u have given the worse car..

This is to bring to your attention that i had purchased a maruti swift, vdi with abs vehicle number (Mh 02 dz 0097) in may, 2015 from your authorized dealer spectra motors in mumbai.
I have been a loyal maruti customer for all these years and have also used your vehicles in the past. Maruti being one of the leaders in the automobile industry needs to look into this as one unhappy customer can result into many more.
To highlight the issue i have been using the car for last two years and it has been handled with great care. I have made sure the car does not miss a service be it free or paid. I have got the car checked and serviced from authorized dealers at
Regular intervals as required. Recently i was relocated to delhi and the car was due for its paid service after completing 25000 kms. I had given the car for service to an authorized maruti dealer rohan motors based out of dehradun. There was no sign of any concern before this. The car was serviced and handed back with a bill amounting to inr 5478 which was paid to the service center. And to my surprise in a couple of days i see the engine malfunction light blinking in my car. I showed the car to the nearest authorized service center maruti service master based out of okhla. Even though the technician saw there was issue with the engine they did not take the car and i was asked to submit the car the next day. That very evening the car broke down in the middle of the road and the same had to be towed to the service station.
After rigorously following up with the technical advisors at the service station about the issue the team finally comes back to me with a shocker that the high pressure pump is not working the engine has fuel injection issues and the same has to be send for calibration and will cost me another inr 35000. This is highly disappointing because i fail to understand that why could this not highlighted when the car was given for paid service at rohan motors dehradun. This outs an impression that the car was never checked and just to fool the customer the bill was prepared. These authorized dealers are there to help the customers and not fool them. I am extremely disappointed and would want help from higher officials as i believe this could be solved/diagnosed well in time when the car was given for service but due to negligence and ignorance at the part of the staff and the service station this could aggravated and has resulted in failure of parts.
I am loyal maruti customer and always took highly of the service. Bitter expiries like this are sufficient enough to spread the bad word which may cause high loss of reputation.

I highly urge for a solution and intervention in this matter as the car is still at the service station which is maruti service master in okhla, delhi and bearing the cost yet again is not justified and i won’t appreciate the same.

Looking ahead to a speedy resolution.

Thanks®ards

Gautam bhatia
Associate vice president – business banking – ni
The hongkong and shanghai banking corporation limited, india

Dear sir,
I have a maruti swift car mh-46 z-5715. My brakes had got jammed during driving, because of that i had dashed to the other car. Would like to know the reason for my car brakes getting jammed as it is a serious issue in which i would have met with a major accident, causing damage to life of self, family or others. There was no indication in the vehicle also while driving.

Though it was shown by your workshop...

Fire at the front bumper of the maruti suzuki swift vxi
I own a maruti suzuki swift model 2013 zxi with a regn. No up16 ap 8251
Registration no. Make & model engine no. Chassis no. Cc mfg. Year body type
Up 16 ap 8251 maruti swift zxi[protected] 2013 saloon

On the evening of sunday 19 nov 2017, at about 2000 hrs., while on the return passage from ludhiana, a fire was noticed by the other car drivers in the front bumper of my car at the toll gate near murthal haryana.
We all got out of the car and found that the front bumper left side was aflame and took us some time, with the help of others waiting at the toll booth, to douse the fire.
It was dark and we stopped after toll gate. To find what was wrong with the vehicle. It was noticed that the parking light on the left below the main lights was charred and might have shorted to start the fire in the inflammable material of the bumper which was melting and falling off during the blazing time.
The lamp was removed and the car journey to noida was completed in a careful manner.
Pictures of the lamp and the surroundings damaged are pasted below

Ther socket of the lamp burns to bumper

The lamp removed from the socket another picture of the bumper
Now the questions
• how and why the fire start in the middle of a run?
• supposing the car was in speed who could have alerted the owner of the fire!
• why such inflammable material surrounds the possible fire hazard?
• suppose it happened in the day time the flames would have been unnoticed!
We can always scoff and say whatever but it is a near miss (In aviation terms) and should be investigated to avoid recurrence and loss of life in future. I consider it my duty to bring this incidence to your notice so that all can be benefitted.

Dear sir,
I am the t. Chandra shekar raju taken a maruthi ertiga in bank e action sale on[protected] kukkatpallt branch after the action they are given only car and single key my vehicle previous owner was jana roselein vehicle was maruthi ertiga zdi+ shvs, superior white, engine number was d13a5211307, chesis number was ma3fleb1s00368798ag, please arrange the duplicate bill papers to m ay address was h. No.3-7-142, atukula bazar, rajeev vagar, vil&dist. Suryapet-508213, telangana.

I purchased one maruti dzire car (Zdi) in 2013 june through indus motors kesavadasapuram, pattom thiruvananthapuram.
The agent was aneesh nilamel, kadakkal.
I have done all services in time at indus, hercules, etc. Authorised service stations, and no any other workshops attended any repair/replacement other than those authorized ones.
My complaint is that the front wind shield (Front glass) developed scratches, after two years of purchase and became difficult in driving night time.
I approached several authorized points but they could not rectify it.
Finally it is said that this company made original glass is to be replaced with another one, but in the cost of insurance and a part payment from me also.
I am complaining on this issue because, is it a clear manufacturing defect of a part of the vehicle?
My car reg. No. Is kl21g/7855.

I have an appointment for pick & drop service through competent maruti at gazipur delhi. I informed to their helpdesk before a day all information for my car & they agreed pick my car at 9 to 10:00 am approx on sunday dated 19/11/2017 but till 11:00 am no response came from company then i called company’s receptionist and she said 12:00 clock company driver will reach @ your location after this @ 1:00 pm they said previously driver had an accident so we provide you another driver. So i said no for service to her. Today i free & take leave from office now my full day ruined by this company.

Please do the needfull & learn about some guidelines for discipline & customer relationship.

Car model :- ciaz diesal
Owner :- m/s basau construction india
Car registration no:- dl 2ca 7484.