Maruti Suzuki India Complaints & Reviews

Hai team

Greetings from GEMINI HOLIDAYS!

We have booked TOURS in INDUS MOTORS PALAKKAD on AUGUST 3 2024 by the time of booking they assured delivery within 10 days.Later they started draging after paying full payment and to reach their month end target they availed MI for my cab without invoicing cab and still they are draging delivery of cab .
And their service for very poor whenever I ask for update they were not failed to say lame reasons, I request maruti personnel to involve in this matter to deliver the cab at the earliest.

Best
Hariprasadh
proprietor
Gemini tours & travels
[protected]

My Maruti Baleno Zeta PE WE car Number MP09-CY-2326 (Car) was given for servicing on 29-Aug 2024 in response to offer call received from Mr Vishal from M/s NEXA Service Ocean Motors, Bicholi, Indore(Service centre)
Before this servicing, Car was in very good condition and used for small distances e.g. office and marketing, except very limited trips. It was very comfortable and driving was joyful before giving for servicing on 29-Aug 2024. Which was also known to Mr. Sunil, who received the car under PICKUP and DROP facility.
On 29-AUG-2024 at 9.37am Mr Shiva from Service centre, contacted in the morning and asking to add “AC filter cleaning, Lubricant and blower cleaning” at additional cost Rs1000/- which wasaccepted by me.
At 10.12am Rubber cleaner 850/- was also asked to add.
At 1.06 pm on replied of his miss- call, he informed about damage of Both front Arms along with bushes. Extra cost appx. 1800x2+100x2+ 1000 labour cost.
It was Shocking as there was no sign at all. I requested to know details of the same. That day, Service centre could not arrange arms on the date, hence matter was postponed for next day.
On 30-Aug-2024 Received Car at home in my absentia.
On 31-Aug 2024 at about 2.45AM morning, We used Car to drop my Family member to Airport, Indore about 15 km from my place. SHOCKING EXPERIENCE felt by we all (wife and younger son) i.e. IRRITATING and UNCOMFORTABLE VIBRATIONS of the Car observed at about 50 km appox in NORMAL ROAD (Bitumen and Concrete) condition (between Bicholi Hapsi and Airport, Indore). My family members also objected as after spend of Rs 12100/-, the AFTER SERVICING CONDITION was DETERIORATED then BEFORE SERVICING. Such vibration may damage other connection and parts also.
Same day I called him and he taken back the vehicle for checking but after receiving the same, no change was observed.
Another SHOCKING advice received from Mr Shiva, he advice to change front SHOCKUPS which was fully in very good condition before servicing and we have not faced any problem in past.
Now, this continuous expanse on a good vehicle is creating doubt of accidental handling or improper repairing done in the workshop, and expenditure and delay was imposed on us only without our fault. Which is injustice and not acceptable at all.
Feeling cheated and I strongly request to instruct them to repair my Car at no cost to meet at least my previous condition plus satisfactory addition repair done by them.
For that, at least give back, my additional amount of Arms replacement including labour charges. Also damaged shockups and related accessories, which are unexpectedly damaged within this service centre are to be replaced at no cost.
Expecting your strong positive decision inmy favour for Justice.
Mileen Laghate
Owner of car MP09-CY-2326
Mobile number- [protected]

Today when i am cycling a car at speed passes by me and i disbalanced from my cycle when i stop at red light i see that car so i note the number of the car near Pocket 10 road Durga park. Please take action....

I hope this email finds you well. I am writing to bring to your attention an issue regarding my car, bearing registration number KL26N 4755, which was purchased from the esteemed dealer, Induz Motors, on June 22, 2023.

Since the purchase, I have been diligently servicing my vehicle at Induz Pathanamthitta, ensuring its optimal performance and longevity. However, during the recent 10, 000-kilometer service, a concerning issue...

I booked Alto vxi+ k10 silver on 19th april 2024 and was assured know making full payment, the delivery of the said car will be made. On 25 the april 2024, the remaining amount of Rs 4, 84, 015 was made to peaks auto jammu pvt ltd only after assurance from the concerned officials that the car is available. But I was amzed that after receiving the full amount, the tune of the peaks auto officials changed and was informed that the silver colour is not available you can choose any other colour car which I rejected outrightly and requested them to kindly make the delivery of Alto k10 vxi+ (silver colour) possible or reverse the payments made but the request was refused and and in furious tune was told to choose from the available colours or forget your money.

1. I purchased on maruti suzuki swift zxi (car no. Wb02au0854) booked on 5.6.2023 on advance payment of rs 2, 00, 000/ & final payment of rs 6, 15, 000/ paid on 9.6.23 to the dealer m/s jyote motors (bengal) pvt ltd, southern bypass, modella high, kamalgazi sonarpur + on 4.7.23 on delvery date, counter payment of rs.1810/ 2. On 6.6.23, maruti suzyki true value tookdelivery of my old car ( wb02r3012) after fixing vlue of rs 55, 000/ to be adjusted against purchase of the car. .
Dealer jyote motors (bengal) arena never ptransferred the declared rebate of rs 50, 000/ & maruti suzuki true value never adjusted the agreed value of rs 55, 000/ . They never issued any statement of bills for the transaction. As per calculation ihave paid in excess rs 1, 64, 000/ (ine lac sixry four thousand only) las complaint no. A[protected]

It's been a month and they are not delivering the vehicle even after making full payment. I have already paid one month's bank emi.

I have purchased Renault Kwid 2019 model from Truevalue, Secotor 63, Noida in Month of December. They gave us faulty accelerator car. The car gets stop automatically which is very risky for my family and me as it may lead to an accident also. We have contacted the person (Mr Sameer Mishra) who sold the car to me and confronted about this but he disconnected the call and now not receiving the call. Please take necessary action against this. I just want the refund.
Name - Mr, Sameer mIshra
Company - Truevalue, Sector 63, Noida
Number - [protected]

My car No HR36AP0907 has been accident. I took my car at Rewari workshop on 20 Feb 2024. My car only 03 parts has been changed but extra parts has been included in the bill and extra money asked by workshop Manger Smt Manju and Surveyor Shri Vkash for their personal welfare which amount are not included in car bill.
Moreover, it is also informed that after that passed 16 days dispatched of my car second bill issue by Workshop Nexa Showroom, Rewari.

Smt Manju - Nexa Showroom, Rewari
Shri Vkash - ARS Insurance surveryor and loss assessor Pvt. Ltd
My policy number[protected]

To,
The Chairman,
Maruti Suzuki India Limited,

Dear Chairman Sir,

I hope this letter finds you in good health. I am writing to bring a serious matter to your attention regarding an unresolved issue with the ownership transfer of my Maruti WagonR purchased from your authorized dealer, M/s Motorcraft, Sahibabad, Ghaziabad showroom.

I purchased the Maruti WagonR on 21st October 2014, exchanging my old car (Maruti Alto, registration number UP 16 S 3150) through M/s Motorcraft.

Recently, I was shocked to discover that the ownership transfer had not been completed even after nine years. This oversight has led to legal consequences as my name is still associated with the vehicle, and I am being held liable for an accident that occurred involving the car resulting in a FIR being filed at Thana Bagpat, UP.

Upon contacting the police officials, I explained that I had sold the car to M/s Maruti True Value (Motorcraft). To my dismay, they informed me that the car is still registered under my name, and I am responsible for the legal ramifications.

Despite my continuous efforts, the Branch Head of M/s Maruti True Value, Mr. Amit Wadhwa ([protected]), has not responded to my pleas to resolve this matter with the police, even after 15 days.

I escalated the issue to the CEO of M/s Motorcraft, Mr. Sanjay Tyagi ([protected]), but unfortunately, he has also not responded to my requests for assistance.

The lack of cooperation and communication from both parties has left me with no option but to consider filing a legal case, including an FIR and Consumer Court complaint, to protect my rights.

I firmly believe in the reputation of Maruti Suzuki, and it pains me to see such irresponsible behavior from M/s Motorcraft. The transfer of ownership was their responsibility, and their failure to fulfill this obligation is causing undue stress and hardship to me and my family.

I kindly request your urgent intervention to resolve this matter and prevent the escalation of legal actions. Your assistance in expediting the ownership transfer process and rectifying this situation would be greatly appreciated. I trust that you will take prompt action to uphold the integrity of Maruti Suzuki Motors and ensure that customers are not subjected to such unethical business practices.

Thank you for your immediate attention to this matter. I look forward to a swift and positive resolution.

Sincerely,

Neeraj Tyagi
[protected]
Noida

I am writing to bring a serious matter to your attention regarding an unresolved issue with the ownership transfer of my Maruti WagonR purchased from your authorized dealer, M/s Motorcraft, Sahibabad, Ghaziabad showroom.

I purchased the Maruti WagonR on 21st October 2014, exchanging my old car (Maruti Alto, registration number UP 16 S 3150) through M/s Motorcraft.

Recently, I was shocked to discover that the ownership transfer had not been completed even after nine years. This oversight has led to legal consequences as my name is still associated with the vehicle, and I am being held liable for an accident that occurred involving the car resulting in a FIR being filed at Thana Bagpat, UP.

Upon contacting the police officials, I explained that I had sold the car to M/s Maruti True Value (Motorcraft). To my dismay, they informed me that the car is still registered under my name, and I am responsible for the legal ramifications.

Despite my continuous efforts, the Branch Head of M/s Maruti True Value, Mr. Amit Wadhwa ([protected]), has not responded to my pleas to resolve this matter with the police, even after 15 days.

I escalated the issue to the CEO of M/s Motorcraft, Mr. Sanjay Tyagi ([protected]), but unfortunately, he has also not responded to my requests for assistance.

The lack of cooperation and communication from both parties has left me with no option but to consider filing a legal case, including an FIR and Consumer Court complaint, to protect my rights.

I firmly believe in the reputation of Maruti Suzuki, and it pains me to see such irresponsible behavior from M/s Motorcraft. The transfer of ownership was their responsibility, and their failure to fulfill this obligation is causing undue stress and hardship to me and my family.

I kindly request your urgent intervention to resolve this matter and prevent the escalation of legal actions. Your assistance in expediting the ownership transfer process and rectifying this situation would be greatly appreciated. I trust that you will take prompt action to uphold the integrity of Maruti Suzuki Motors and ensure that customers are not subjected to such unethical business practices.

Thank you for your immediate attention to this matter. I look forward to a swift and positive resolution.

Sincerely,

Neeraj Tyagi
[protected]
Noida

Subject: Urgent: Compensation Inquiry for Delayed Commercial Car Delivery

Dear Jamkash Sales Team,

I am writing to express my disappointment and concern regarding the significant delay in the delivery of my commercial car. This delay has not only resulted in the loss of eight days of work but has also incurred additional interest on the loan amount.

I understand that unforeseen circumstances may contribute to delays; however, the impact on my work and the financial consequences cannot be overlooked. I request clarification on who will be responsible for compensating the losses incurred due to this delay.

Your prompt attention to this matter is crucial, and I anticipate a swift resolution to address the inconvenience caused.

Sincerely,
Afroza Bano

I have purchased a car make of maruti suzuki, model- maruti ertiga vdi smart hybrid, date -10/08/2018, by name shree gajanan krupa travels s/o ppharidas dashrath duraphe, eng.No.= d13a-5676871, chassis no.= ma3fleb1s[protected]reg.No. Mh03cp6043) address - g t surve chawl, rno 5, ram joshi rd, bhatwadi, ghatkopar, mumbai -mh400084
it is requested that this car is tpermit and now we are converting into individual registration for this, the registration authorities are asking invoice copy of the vehicle. So please arrange to give a duplicate invoice copy of the vehicle my contact no.Is [protected], mail id [protected]@gmail.Com

I purchased Wagon-R ZXI - AGS on Nov'23, a very surprising so called safety feature I discovered was that even though you fasten your seat belt while driving still seat belt warning will annoy you for next 1 minute, this was the statement of officials of Maruti Arena Pulgaon Chowk Durg, Chhattisgarh(don't know how safe it is for driver who get annoyed by this beep alarm). Later after counter arguing with staff's of Arena and further investigation it was found that if a single seatbelt out of 5 passenger seat was not fastened alarm will come, wow what a safety feature, but the trap is even if there is no passenger in vehicle and driver fasten his seat belt still you get minute long seat belt warning if any of the four vacant seats belt is not fastened. This is first car I seen with this feature and Arena team says this is safety feature, mere foolishness. I request @MarutiSuzuki to revisit and check this blunder, and correct the issue of all vehicle sold with this feature, this is not safety rather risk for those who are sitting in vehicle with such a foolish feature.

No service done but receiving messages and calls for post service feedback. Nexa Vishnu cars Kattupakkam Chennai, scheduled pickup for 3 times in 2 days and failed to take the car. From then I am receiving messages that car service is completed and calls for feedback. They have created records for my car that the service is done without actually doing. Request to clear the wrongly mentioned history. I think they have done it as per their year end targets.

My car just 4yrs old got b/d at highway on 26th of December. I am with my family. But after 6days passed no proper resolution received. Now I came to know there is problem in car ECM.

My complain against the maruti authorised vendor at palasa, shrikakulam.Also complain against maruti spares, how Ecm can damaged within 4years.

I am a believe and trust with maruti...but I will never recommend anyone to buy maruti car again

Regards, SOUMEN BHATTACHARYA
Mob [protected]

I bought Suzuki Avenis in Feb 2023, Vehicle No UP78 HD8091 . I have to face so many problems due to poor performance of battery or fuel pump.. I told so many times to change battery and fuel pump and both are under warranty period . But service manager elude for next time.
So please request you to change my battery or fuel pump otherwise I will go consumer court.

Our car broke on 18/11/2023 at national highway Mathura road near hodal toll plaza, Uttar pradesh. We call thrice on rsa number [protected] and eveytime they kept on saying technician will call you. Even they told us the charges of 700/-. But neither we received any call from technician nor any complaint registration message.
This was very disappointing from the largest car manufacturer in India. Never going to make any further deals with Maruti suzuki. I request for action to be action against this type of fault services.
I was there with my wife, daughter and son at 8:30 pm. And how much safe our country we all know and the kind of irresponsible behaviour from RSA team of maruti suzuki is unacceptable.
Very disappointed.
Car number for which complaint was register HR29AV1741.

I hope this letter finds you well. My name is Gaurav Agrawal, and I am writing to express my dissatisfaction with the quality of tires on the Brezza cars that my colleague, Mr. Virendra Singh, and I purchased from your authorized dealerships.
We acquired the Brezza cars on[protected] &[protected] respectively from your dealership SNV Automobiles Private Limited, Ambedkar Road, Ghaziabad & Vipul Motors Pvt. Limited Noida, and unfortunately, we have been consistently facing tire puncture issues due to cut with small gravel stones . To provide a clear overview, three tires of the Brezza purchased on[protected] have suffered punctures and air leakage from wall body, and one tire from the MARUTI BREZZA LXI CNG 1.5L 5MT BS6 purchased on[protected] has also faced the puncture issue.
Despite residing in Noida and primarily using the cars on well-maintained roads, the frequent tire punctures have become a significant inconvenience for us.
Here are the details of the cars:
1. Brezza purchased on [First Purchase Date][protected] by Mr. Virender Singh.
• Registration Number: UP14FN3203
• Engine-Chassis No.: K15CN9221261 – MA3RYHL1SPC226804
• Model: MARUTI BREZZA HYBRID SMART LXI 1.5L 5MT BS6
2. Brezza purchased on [Second Purchase Date]:[protected] by Gaurav Agrawal.
• Registration Number: UP16DS7970
• Engine-Chassis No.: K15CN9244894 - MA3RYHK1SPE241737
• Model: MARUTI BREZZA LXI CNG 1.5L 5MT BS6
Given the persistent issues we have faced, we kindly request your immediate attention to this matter. We believe that the repeated tire punctures are a result of subpar tire quality. Therefore, we request you to replace the tires with ones of superior quality to ensure the safety and satisfaction of your customers.
Both Mr. Virender Singh and I have been loyal customers of Maruti. I previously owned a Maruti Wagon R DUO LPG car with the number UP16X 1990, and Mr. Virender Singh was using a Maruti Alto car with the number DL8CW3446.
We trust that you will address this matter promptly and take the necessary steps to resolve the issue. We appreciate your attention to our concerns and look forward to a swift resolution.
Thank you for your understanding and cooperation.
Sincerely,
Gaurav Agrawal Mobile No. [protected], Email [protected]@gmail.com
Virender Singh Mobile No. [protected], Email vschauhan.[protected]@gmail.com

I brought a bike on 6th June 2023 in suzuki access 125.
I am getting friction noise in the rear side. I had conveyed in the first service but the issue was not resolved and a complaint was also filed in suzuki CAS-394950-V4C4R9.

Bike No: KA-05 LU-3463

I Left over my bike for the first service in BTM apple suzuki showroom(Bangalore).

The same thing i conveyed my issues but it was not resolved during my first and second service.

I asked for service report but they didn't provide.
And also i have contacted with ASM Suriya suzuki Person([protected]).But he said they wont provide service report.
I have not get support from the suzuki person. Still my first complaint is not resolved.

Why You are cheating us I have brought this bike with lot of dreams.
We trust suzuki quality that's why we preferred for suzuki but you guys are cheating the customer providing poor quality.

Is your quality teams is checking the issues or not? or this vehicle is quality checked or not.

why you are providing quality less vehicle and cheating a trusted customer like me.

Thanks & Regards
kalai
HP-[protected]
INDIA