Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
5270
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
5270
Pending
0
Resolved
63
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (563)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — central lock of swift dzire

 Garima Mis on Jun 28, 2018
What a poor service centre! Absolutely hopeless owned by cheaters. Bhatia and company, kota is zero on 10. We sent our car for routine servicing and after the service the central lock stopped working. Then after complaining for many times, they took rs.240/- and replaced the lock. They took the charges for the lock which was functional before the service. We paid for the part which was not asked to repair during the service. Bhatia and company's service centre is the poorest of all the service centres ever allotted by maruti suzuki ltd. We ate highly dissatisfied. And this is not the first time,...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — failed brake system by company after recall of the brake kit

 Virendra Jaggi on Jun 28, 2018
I have purchased a swift car of your reputed company.. Since early there was a complaint in brake system.in first servivice i complaint regarding this.. Then the company recalled the car for chaning brake kit...2 days back i visit for the second service... Compaining again about the brake system.. But after service i again found this complaint... Yesterday when i was travelling in the hills side of uttrakhand.. I found the rocks are falling down 10-15 meters ahead then my cars but when i used brake of my car first time it was completely failed.. Second time the car took the brake but till then 2-3...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — received wrong test drive message pool

 karanrajput777 on Jun 28, 2018
I have rec. Message from hp-msildl
"thank you for taking the test drive. Your test drive in completed."
I have rec. Call from maruti executive for test drive. But then i deny him for any type of test drive.
So, if i did not take any test drive so how it possible they push above message on my number.

Regards
Karan rajput
Cont - [protected]
Date rec message - 28/06/2018
Location - naya gaon, mohali 160103...
Complaint comments  Read comments Complaint category Other

Maruti Suzuki India — not delivered the vehicle.

 Anand Kumar S N on Jun 28, 2018
Hello
I'm lakshmi n p booked new swift lxi white colour on 24/05/2018 in friendly motors lakshmipuram mysore. I had spoken with executive, team leader and sales manager about my vehicle delivery still they are not informing about delivery date and the executive shown me the vehicle has been alerted to you and you will get it on 25/06/2018 still they didn't delivered the vehicle. And my colleague mr. Sanoop also booked same variant and colour on 01/06/2018 and he got vehicle delivered on 25/06/2018. How could they can give vehicle for him and why couldn't for me....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — baleno broke down

 prashant0402 on Jun 28, 2018
My baleno (Sigma model petrol) with engine no. K12mn7152767, chasis no mbhewb22shk182988 broken down on road today as it was raining heavyly.

I called maruti 24*7 service and they took my car to service station, as they were unable to start my car there and then.

I purhased this car in nov'17 and distace covered since new is only 20742 kms.

This sudden breakage of new car is really very depressing....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — misleading

 rameshjoel on Jun 27, 2018
D. Blessi w/o k ramesh babu
D/o d. Karam chand
[protected]
Nidadavol
[protected]
Rameshbabu_crm@yahoo.co.in

Date – 25-06-18
Varun motors
Vijayawada

Dear sir/madam

Re - maruti vitara breezza – zdi, reg no - ap37dk2927, engine no - di3a-5656747
Chassis no - ma3nyfbisje390881)
On (14 june-18) i purchased a motor vehicle from your dealership (Maruti vitara breezza – zdi, reg no - ap37dk2927, engine no - di3a-5656747
Chassis no - ma3nyfbisje390881).

 the full payment...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — dealings of maruti dealer at berhampur odisha

 dash umesh chandra on Jun 26, 2018
Sir,
I had purchased a maruti alto on 17 apr 2017 from varun motors vishakhapattinam. While transporting on road it met with an accident near nandigram andhra on 19 apr 17. The car was admited to the maruti dealer at berhamur sky automobiles on 24 or 25 apr. The car was kept with them for repairs till feb 2018. It was delivered there after to me at cuttack. After few days there was starting problem. On checking it was found the car is fitted with an old exide battery. T he manual mentions a different battery and different number. Ihave been complaining since then but n action is taken....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — complaint for excessive billing above the estimated budget

 Sazid Subhan on Jun 25, 2018
Dear sir/madam

Ref: vehicle no: as 01 gc 3777 job card no: jci8005276 dated 23rd june, 2018
Dealer name : bimal auto agency, adabari, guwahati assam
Dear sir/madam
With reference to the above i would like to inform you that i had delivered the vehicle as 01 gc 3777 for servicing with prior appointment dated 23rd june, 2018 and the same was received and allotted to one service advisor mr. Baishya cell no : [protected] and after test drive of the vehicle the service advisor called me to inform about the expenses and works to be done and gave a maximum budget of rs.12000.00...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — kind attn:car sales deptt

 vicky1singh on Jun 24, 2018
Dear sir,
             with reference to my booking invoice no sob18000090 with customer id no-[protected], i wish to state that i booked my maruti dzire vxi on 24/05/2018 with rajalakshmi cars private ltd, dr r. K. Salai, mylapore, chennai by paying an advance payment of rs 10, 000the executive named ranjeet told me there that since dzire vxi is on high demand, it will take 30 to 40 days for the delivery. I agreed to him and he committed to me  with his own words  the delivery on 29/06/2018. Few days later, he asked me for full payment long back before delivery. He pressurized...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — problem with front door closing of my brezza

 Vasudev Singh on Jun 24, 2018
Sir
I purchased breeza last year in june l am facing problem related to closing of front door left side i got two of my free service at that time also i told about this problem but it's not resolved. Today i came for third servicing i told about this but to my surprise i got reply that breeza is having this problem and you have to close door forcibly always.
So it is my request to you to provide me actual position so that i can get solution to my problem
Regards
K. Vasudev singh
Bhopal
Mp 04 cs 6822...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — complaint of celerio, zxi amt kl 2 az 9023

 Aallu on Jun 23, 2018
Sir,
Sub: compliant:-, manufacturing defect of maruti celerio zxi amt
Ref: -2-az-9023, kl celerio amt
I have purchased a brand new celerio amt full option vehicle from indus motors, thevara, ernakulam, kerala, india on 31/12/2016, having reg: no: kl-02-az - 9023 and have done 21200km and the periodical service were done promptly and the 4thservice (21000km) on 30/05/2018
Usually myself along with my family (Consists of two female children aged 9 &7 and my husband) have travelled to my family house located in attingal, thiruvananthapuram district which is 200 km away...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — harassment of customer by dealer during repair of car under warranty

 saurav7952 on Jun 23, 2018
I have purchased my car on april 2017 and from last 8 months i am getting unwanted sound from the front side of my car
I have taken my car to dealer as my car is in warranty they have changed the ring present in the front side of silencer and tried to convinced me that problem has gone
After running for 70 km the same problem again started and i again took my vehicle to dealer and this time they have change the ring present on back side of silencer
I again faced the problem after running for 150 km and this time i was worried and asked dealer to solve this problem permanently...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — maruti ertiga clutch plate

 PankajONGC on Jun 22, 2018
I braught ertiga zxi car in feb 2013 from m/s kiran motors, ahmedabad. My use of this car is less, i used it for 8000+ (Eight thousand) km only. Last week, while going to mahabaleswar (Maharastra). I felt smell from engine. I got the vehicle checked at local garage (No maruti service centre at mahabaleswar), they told me that the clutch plate got totally worn out and need to be replaced. As i donot have any alternative, i got it replaced by them and they charged me rs 8, 500.00. Now tell me why the clutch plate got worn out after usinf 8000 km only??...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti insurance - poor service

 Shafeeq Bsn on Jun 22, 2018
I had a very bad experience with pratham motors, bangalore during my car insurance renewal. They took money for insurance renewal; however, they failed to make it and deliver the insurance document even after two months of payment. God forbid, if anything unforeseen incident happens, will maruti will take this responsibility? Maruti being such good brand, zyada i have now lost trust and faith in this brand. I am sure this feedback will not make any difference to the company but remember each customer counts and your own dealers will damage the comapany's reputation and make this company nowhere....
Complaint comments  Read comments Complaint category Insurance

Maruti Suzuki India — fast tag usage

 Bharat Kansagra on Jun 20, 2018
Dear sir/ mem,

I had purchased new breeze by last month. Registered no :gj05 re3492,

I got fast tag card at the time of purchased of car and same was fixed on screen.
I had paid rs. 600 for same.

But still not get any login id information for fast tag and there usage. After discussion with sales person, reply was received "this fast tag is from hdfc and same service still not started. Will in from shortly once activation done.".

Request to look and assist to use of fast tag as same is compulsory to installed during purchase as...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — car advertisements in true value websites are fake

 s.manikandangayathri on Jun 17, 2018
Indus motors, palakkad showing auto lxi car 2 numbers range 1 lakhs and 1.25 lakhs respectively.. The advertisement shown at your maruthitruevalue website.. So, we went there, but there is no such type of car available.. They showing cars to us which are more than 2 lakhs.. May i know, whether that dealer publish fake advertisement or maruthi true value website is fake.....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — faulty product

 Surya Kiran 1234 on Jun 17, 2018
Similar case in pune. Dear friends and owners (Present and future) of maruti suzuki vitara brezza please go through the incident of 20 jun 17 and be aware of a situation which may happen to you too.

One of my close family friend was a proud owner of vitara brezza zdi+ car.in jun 2017, the car caught fire in his garage in pune in static condition and got completely burnt. The eye witness of the incident saw the fire originating from the car and spreading to other items which include my valuables, computer and a two wheeler kept in the same garage. Thanks to the fire fighters who managed...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Maruti Suzuki India — unsatisfactory paid service at nainital motors haldwani distt nainital

 Jitendra kumar veterinarian on Jun 17, 2018
Dear sir
I serviced my car from nainital motors on 10.3.18. After running 1700 km only, wheel alignment of my car disturbed. It seems that they charged for alignment however same was not done at the time of service.
I visited to service center on 22.05.18 and found that center was shifted on new location. Again i visit to new center on 15.06.2018 and they asked me for wheel alignment charge after stating that we are responsible for 1 month or 1000 km after service. I returned back without wheel alignment. This is not a good practice by an authorized service center for providing...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — delay in delivery of my vehicle breeze zdi

 Romesh Bakshi on Jun 15, 2018
Sir i booked vitara breeze zdi in february 2018 in peaks automobile sunderbani jammu division but sir the agent name gurjeet singh and sales manager at sunderbani is harassing us as i am a soldier in indian army they call me to deliver my vehicle but when i came from unit to receive my vehicle they are pretending to come next day and i have visited 3 times in sunderbani as i am suffering with great mental stress being army soldier i serve for my country but peaks auto suffers me a lot....
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — ignis sigma car not released after repairing works -reg.

 Amalstar on Jun 13, 2018
I Purchased a Ignis Sigma Basic model on 30th April, 18 at Nexa Show room, Tirunelveli Tamilnadu, unfortunately the car had an accident during the 1st week of May'18, had damaged in the front side of the left corner within the temporary registration period. The very next day it was sent to the workshop through the proper intimation to Nexa as well as from the Insurance part . But, after that the was repaired after the expiry period gots over. While requested for releasing the car for registration and they have not released, said to pay the amount so that it will be returned. I requested, will return...
Complaint comments  Read comments Complaint category Car Service Centers

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