Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4941
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 4112 0017  [Bangalore]
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+91 80 4112 0018  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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+91 80 2212 7384  [Bangalore]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
4941
Pending
0
Resolved
66
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — service complaint for celerio windshield break

 Nikhilmittal11 on Sep 7, 2018
Respected sir/mam
I am nikhil mittal owner of celerio green which i bought on july 16. After it i goes on service for my brand new car driven 750 kms and after getting my vehicle back after service due to late night i didn't notice on the vehicle and deep check is not possible at that time because its 7:30pm so i take the vehicle and came to my home after it i have a urgent work due to which i doen for my educational training due to which i am not able to drive the car and my car parked in car parking which is locked car parking. After few days i receive a call from my father and he say the...
Complaint comments  Read comments Complaint category Car Service Centers

Suzuki Motorcycles — suzuki gixxer/ disc brake jamming issue [Resolved]

 Sai kumar SN on Sep 3, 2018
Initially the problem was not properly explained to them when giving to SVC So, they told it was not mentioned in the job card. It would charge you more if we want to fix the issue. Then after 3 months I've been riding bike with the disc brake issue. For the second time it was given to them telling that there is an issue with disc. Even though on taking delviery it was not fixed and telling me. Disc brakes will not work like a new bike. I've already told them that mileage will be decreased and disc pad wears out and tyre also get worn out.

I have been facing issues with the disc...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Maruti Suzuki India — regarding late delivery of form no 22 & form c.r. tem

 Mira Brahmachary on Sep 2, 2018
I have purchased a car(Desire ZXI) from Jain Udyog, Dharmanagar show room on 21.06.2018 as per invoice no.011/VSL/ 18000115.But related papers for registration(form no 22& Form C.R. TEM) handed over to me on 11.07.2018, for late delivery of said papers an amount of ₹ 43, 376.00 had been excess paid by me for registration due to increase of registration fee w.e.f 08.07.2018.I demand the said amount from the dealer & sent a notice from my advocate.But no response from the dealer.Now I am bound to going Consumer Forum. for my demand. Thanking you. Mira Brahmachary...
Complaint comments  Read comments Complaint category Car Dealers

Suzuki India — suzuki dealer is not giving free service properly.

 Ram Naraian on Sep 2, 2018
Hello sir,

I purchased a suzuki access 125 in month of july 2018.
In august 2018 some problem occurred at road side. Its get start but not moving forward. My sister was riding that time and the place where the problem occurred that was 8km far from agency. She called an agency owner, he told he cant send any one to help on this on that day, he told next day he will send someone.
On next day he refuse to help by saying that its not his responsibility.

I am wonder how he can behave like this. He is running away with his responsibility. Even its not get...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — wagonr lxi manufacturing defect

 Rahil Khan Saifi on Sep 2, 2018
Dear sir/madam
I have bought wagonr vehicle in 2017. Which i got glass cracked at afternoon time when it stand in parking area it's glass had cracked automatically due to heat and vacuum produce inside the vehicle. I have complained it many times to the customer care executive of okhla his name (Prakash..) but i not get any feedback so pls do action in this metter i will be highly grateful to you for ur attention toward customer...
Regards
Rahil khan
98495853...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — poor and worst service

 CA Sourabh Bhardwaj on Sep 1, 2018
I purchased maruti alto 800 from ocean motors indore and regualrly take servicing and imsirance frm there only. Every time i suffer from today its worst..
Today i droped my car at 10.30am with paid service coupan with confirmation to get back at 2.00pm, they ask for n no. Of job but i did not required as they were not neccessary.
At 5.45pm they told me servicing not possible we cant drop car you come and take back even they r neither ready to wash the car against their own paid voucher nor ready to deliver back...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — alto k10 vxi top variant model - hatchback door design defect

 svpr1987 on Aug 29, 2018
I bought alto k10 vxi model in sep 2014 with extended warranty till 03.09.2018. The dicky door, when raised, keeps dropping with such force and weight, it does cause serious injury. I myself needed hospital treatment (Opd) for a deep wound on my my head. The dealer in bangalore (Mandovi motors) point the fingers at speakers fixed on the dicky door.in fact the speakers were fixed by the dealer himself at the time of purchase. While the door was working perfectly for over 3 years, the defect has surfaced for the past 6 months now. I have sent...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — car tyres

 Dayananda P on Aug 28, 2018
I have bought a maruti wagonr from bharat auto cars pvt. Ltd., mangalore (Through their puttur branch) in january 2018. It was fixed with maxxis tyres. After covering (Riding) a distance of 2013 km (Usage period 6 months on 27th june 2018) one of my car tyre (Left side front tyre) has got burst while driving on the road. As there is warranty for the tyres, i contacted the car dealer’s puttur branch and asked them to make an arrangement for replacing the tyre. Accordingly they contacted the tyre dealer for the same. But the tyre dealer has refused to replace it on the pretext that it is not manufacturing...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — complaint against true value gachibowli, hyderabad

 Sravani_Mallela on Aug 27, 2018
Hello sir/madam

We have bought maruthi 800 lxi blue car (Ts 10 eb 6674) from true value, gachibowli, hyderabad for 2.6 lakhs. We have given extra amount 10k for servicing and registration purpose. Servicing was not done. Just washed the car and given. After 5 or 6 days battery is dead true value didnt respond and we have bought new battery. We observed sound from car engine and asked sales manager, he told he will get it repaired. We havent received good - conditioned car from true value as it claims that it wont sell no accident car, no engine problem car and provide clean documentation....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — chassis of car alto 800 rusted with brownish

 Jang Singh on Aug 24, 2018
I purchased the alto800 car on dt.03rd march 2013 and after 5th year the whole body of my car is rusting with brownish on various points of body and damaged, i have since been complaint to concerned agency tara motors jalalabad but said agency ensured to me that we will send the circle engineer at your residence and he will make the report after inspection of the your car and the agency will forward the said report to company but nobody from the agency came at my residence, i asked to agency via phone, they replied we are unable to consider your complaint sorry and disconnected the call, i was very...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — major issue in safety of car driver while drive maruti suzuki car in india

 Dheeraj Aneja on Aug 22, 2018
There is a major problem in car seat beat while driving the product of maruti suzuki, if there is no safety for car driver while drive the maruti car so how they can sell there product in india.

It is clear that they are not concerning about the life of human being of india.

I am using the product (Car) of maruti suzuki and i purchased it 3 years back now the seat belt is not working of both side. Modern automibles which in ambala city they are not agree to change the seat belt of my car and it is warranty. If we are not using the seat belt so how we can say we are...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — issue in reverse parking sensor for dzire zxi

 deepnam82 on Aug 21, 2018
I purchased the new dzire from pratham motors. It comes with reverse parking sensors. While reversing the vehicle reverse parking sensor didnot made any sound and my car hit a electric pole. I was expecting reverse parking sensor to make sound when noticing the electric pole in the back but it didn't made any sound.
When asked with pratham motors now they tell me there is no reverse parking sensor in center of the car, it is only on left and right side.
I was not given any demo of reverse parking sensor neither told about this when buying the car....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — vehicle accident

 Nagalapuram on Aug 21, 2018
I had met with accident in swift desire car, accident on 25/3/2018.But vehicle handover on 10/4/2018 to shivaji motors. Authorized service point. Till date vehicle not given, with out my prior notice vehicle sent Tirupati other showroom.
Till now I had not received vehicle. I paid Vehicle toeing. 9000/-&30000/-paid.. Vehicle repair. But I had taken Nile Dip policy....
Complaint comments  Read comments Complaint category Insurance

Maruti Suzuki India — proper service not getting & not attending my request

 NILAMADHAB NAYAK on Aug 20, 2018
I mr nilamadhab nayak had moved to jyotee motors service centre, bhubaneswar which is about 300 km from my place of residence for 3 rd service of my maruti ciaz vehicle & before that i had contacted to the service centre over telephone for booking for servicing & other minor works like stitching of the footmatress & repairing of some minor damage on the dicky portion of my vehicle which is within insurance term of my vehicle and regarding which i had got confirmation from the service centre that they told me please bring the vehicle to our centre then we solve the problems of the vehicle, but when...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — poor mileage for my access 125 and no solution even after repeated complaints.

 krvicky84 on Aug 20, 2018
I bought my scooter on October 2017, the mileage that it gives is on average 25 kmpl, the company claims more than 60 kmpl but i should be getting atleast 45 kmpl, on every service i complain, they do tuning and adjust the rpm but the problem is not resolved, still getting 25 kmpl, i complaint on their website, they made me go to the service center for tuning but that too didnt help....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Maruti Suzuki India — vitara brazza

 Sunil K.R on Aug 19, 2018
I sunil kellar had booked vitara brazza vehicle thru kalyani motors horamavu. They gave wrong commitment and made me to wait till today. When i had gone to make payment they told price is changed. I had to pay for wrong commitment of dealer. I cancelled booking and now not interested to buy maruthi vehicle at all due to lousy and pathetic dealer experience. I will educate my family members and friends not to buy maruthi vehicle either.

If my experience before vehicle ownership is such what would be aftermath. Luckily iam saved...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — new swift 2018 - brake failure

 Merlin Jose on Aug 19, 2018
While driving with in the speed limit between 35 to 40 km, while applied brake the brake is completely jammed and vehicle is continuously running and somehow managed and stopped, i had conveyed the information to the showroom (Valasarakkam) branch where i bought the vehicle few months back and self and my family very upset of this afterall 2000 kms only covered and first service done recently... This issue will leads to life death or major injuries can cause out of this issue and iam very clear not to continue with this vehicle anymore, as a procedure iam writing this information for replacing new...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — repairing delay of my new car facing a minor accident

 DrSantanu Sarma on Aug 18, 2018
Respected sir/madam,
This is for your kind information that, my car - vitara brezza vdi, chasis no. Ma3nyfb1sjg412367, engine no. D13a-3357484, registration no. As02w7040, insured at maruti-new india insurence, purched on 30/07/2018᪆from r. D. Motors, nagaon, assam faced an accident when i drived from my nantive home at nagaon on 10/08/18 to my work place at dhubri with a normal speed on 4lane national highway on attack of a troop of stray dogs at rakhaldubi, bongaigaon. As one of them attecked from front side suddenly, threre was a colition with him and some minor injuries were there....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — double registration of vehicle number... visited no. of times... no response from the showroom authorities... refund of the amount

 Kuppula on Aug 18, 2018
I purchased access 125 in the month of may, 2018. Vehicle number 5051 was allotted to me and debited an amount of rs.2100 from my account. Again, the showroom authorities had allotted another vehicle number 5253 and again debited an amount of rs.2100. I requested them to refund one amount of rs.2100, but they are not responding properly and insulted me. This is to bring to your kind notice to resolve my problem, otherwise i will approach legally. Yours sincerely, kuppili chitti babu, vijayawada...
Complaint comments  Read comments Complaint category Unauthorized charges

Maruti Suzuki India — miserable service

 Mashood Wani on Aug 18, 2018
Dear sir/madam,

This is to inform your goodself that today as on[protected] i visited your authorised service station (Peaks automobiles) at batengoo anantnag j&k in order to have a 2nd free service of my car (Baleno) but the type of service you are providing there, be it general check up of the vehicle, lubrication or washing is a pathetic service i have ever seen anywhere in j&k. And the arrogance of the employees there is as such they are bebearucrates. As soon as i reached home after the servicing/washing of my vehicle i opened the bonnet of my car i found the dust everywhere...
Complaint comments  Read comments Complaint category Car Service Centers

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