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Maruti Suzuki India Complaints & Reviews

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Updated: Apr 1, 2026
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Duplicate invoice

Maruti Suzuki — Required duplicate invoice copy

II bought the Maruti Suzuki RITZ VDI car . They did not provide an invoice copy. Kindly request to send a second copy of the invoice.
Manufacturing date - 03/2011
Chassis no. - MA3FDEB1S00276687
Engine no. - D13A1515612
Fuel. - DIESEL...
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Nitin Waghamare
from Hupari, Maharashtra
Jul 2, 2023
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Address: Trio suzuki Ichalkaranji

Respected sir madam,
I am perchesed access 125 bike from your trio suzuki Ichalkaranji showroom on 22 march 2023 but till date I am not received my original papers of bike. I am try to connect your care executive but they told us they will provide information about it but till now they didn't provide info about same. Please look into this matter cause we already find by RTO more then 5 times because of no papers. Please do needful help regarding same.
Maruti Suzuki India customer support has been notified about the posted complaint.
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    Ravi Madhukar Birazdar
    from Navi Mumbai, Maharashtra
    Jun 26, 2023
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    Fake receipt miss usse my payment sales partner

    Address: 56 & 57, Rasulgarh, Bhubaneswar-751010

    I am booking for Ertiga car for narayani motores odisha sales parson say sir car allowed ho Gaya hai payment required I was payment for car holding so I am pay 2.5 lach sales parson Miss used my money plz refund my money...
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    ADHIL RASHEED
    Jun 25, 2023
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    Address: thundiyil house ,paleri PO,kuttiadi VIA

    I'm Extremely Frustrated With The Unacceptable Delay In Delivering My Maruti Suzuki Brezza ZXI 6AT (Red and Black) Even After Multiple Follow-Ups With The Dealer they are saying that this is due to shortage of supply. I had booked this car for my sister’s marriage purpose which is in last of this July. It's Now Been Over 4 Months (Booked On 17th February 2023)With No Resolution In Sight. This Delay Has Caused Immense Inconvenience And Disappointment. I'm A Loyal Maruti Suzuki Customer, But The Lack Of this much Delay in Delivery is Unacceptable. I am also submitting the booking details and payment slip for your further needs. I Request Immediate Resolution And Delivery Of My Vehicle.
    Maruti Suzuki India customer support has been notified about the posted complaint.
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      Rubs333
      from Chennai, Tamil Nadu
      Jun 24, 2023
      Feb 29, 2024
      This thread was updated on Feb 29, 2024
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      New Spresso windshield glass crack

      Address: Pratham Motors, Belandur

      I bought a maruti Spresso vxi Plus on 2nd June 23, i see a crack in windshield glass without any accident, hit. When i visited showroom, they said once the out pass issued to vehicle they are not responsible for anything. And asked me to contact service centre and insurance company.
      I have a question here, if the glass has manufacturing diffect and which cracked due to poor quality, is Maruti not responsible? What is the quality assurance...
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      Nakul Malani
      Jun 23, 2023
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      Address: Gurgaon

      [protected] Forwarded message[protected]
      From: nakul malani
      Date: Fri, 23 Jun, 2023, 12:47 am
      Subject: Loss of purchase Invoice of car
      To:

      Dear sir,
      My daughter resident of Gurugram has gifted me ESTILO MARUTI Car registered there in 2010.(Regwistration Certificate Attached)
      I have obtained NOC and have brought the car to Nagpur. (NOC Attached)
      The Dealer Apra Auto of Gurugram has closed the business.
      Maruti Automobile is of no help.
      I do not have the purchase Invoice failing which RTO NAGPUR is not able to calculate the tax amount.
      Please advise what can be done so that I may pay the road tax and registration fees.
      Awaiting your early reply.
      Thanking you.
      Regards
      --- Nakul Malani
      [protected]
      [protected]@gmail.com
      Maruti Suzuki India customer support has been notified about the posted complaint.
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        Nakul Malani
        Jun 23, 2023
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        Dear sir,
        My daughter resident of Gurugram has gifted me ESTILO MARUTI Car registered there in 2010.(Regwistration Certificate Attached)
        I have obtained NOC and have brought the car to Nagpur. (NOC Attached)
        The Dealer Apra Auto of Gurugram has closed the business.
        Maruti Automobile is of no help.
        I do not have the purchase Invoice failing which RTO NAGPUR is not able to calculate the tax amount.
        Please advise what can be done so that I may pay the road tax and registration fees.
        Awaiting your early reply.
        Thanking you.
        Regards
        --- Nakul Malani
        [protected]
        [protected]@gmail.com
        Maruti Suzuki India customer support has been notified about the posted complaint.
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          Santhosh2606
          Jun 22, 2023
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          Address: No 20 F3 Parvathi Nivas, MGR Nagar Main Rd, Anakaputhur Chennai 70

          Sir
          I had Purchased New Suzuki Access 125 Matt Blue _Blutooth Edition!! Completed 4 Services!! I have a problem in Self Start button and its was there more then three months!! Went to Service Centre Jain Suzuki two times for same issue, they are changed new battery with warrenty, again i am facing same issues!! No response from Jain Suzuki Dealer - Pallavaram
          Vechile No TN 85 R 5982
          Maruti Suzuki India customer support has been notified about the posted complaint.
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            Aashish kumar
            from Charkhi Dadri, Haryana
            Jun 13, 2023
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            I have visited the dealer, and he suggested that I pay money and replace the doors. My concern is that if, within 3 to 4 years, due to rusting, holes develop in doors, then what about my money value?
            And when I raised the concern with Maruti Customer Care, I received the copy-paste answer, "Rusting is due to external damage/contamination"
            Maruti Suzuki India customer support has been notified about the posted complaint.
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              Badri9481
              Jun 13, 2023
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              AMT gearbox unit damaged during repair

              Address: Delhi

              My Swift AMT gear box unit demaged during repair and now asking to replace whole gear box unit and payment has to be paid by me. Also raised a complaint through maruti customer service but no one is bothered. My car is at Maruti service centre since 21 mar 2023....
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              Gopi99
              from Hyderabad, Andhra Pradesh
              Jun 9, 2023
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              I purchased suzuki access 125 at Jayan suzuki showroom on 2022, I raised complaint back tire air leaking continuously but there is no puncture, after 3 services also they didn't sort it out one day I handover my vehicle at service center before that I checked there is no puncture then they called me evening there is a puncture that's why leakage happening later I got to know they created puncture how they do this to customer this is not at all fair still the issue is not resolved.
              Maruti Suzuki India customer support has been notified about the posted complaint.
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                mohitbedi12
                from Delhi, Delhi
                Jun 3, 2023
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                Address: Delhi High Court

                To

                Respected

                Mr. R C Bhargava ( Chairman )
                Mr. Maheshwar Sahu ( Director )
                Mr. Hisashi Takeuchi ( CEO / MD )
                Mr. Devinder Singh Brar ( Director )
                Hon’ble Sir,

                WITH DUE RESPECT:-

                Regarding about my Breeza car no is DL2CBC0634 earlier was in your service center Nexa body shop in MOTI NAGAR actually was accident due to negligence of front one but now its recover by insurance but on that same time I was going your body shop & submitted my car its front one its totally damage but now I recover my car from you Nexa Body shop Moti Nagar so my back right side tain light body damage & my roof is also tempered its in bad condition also my roof light is hanging its totally loos not fitted my back pillar is tempered I don’t know what the hell is going on I was given my car for front repairing not back & not inside so can you please explain me why company employees doing this all with me it’s really shameless & also you humiliate & harass me now its your biggest company also even I am also represented you in court behalf of you side handling your legal activities now then your staff doing this with my car after knowing this also I have many times to GM approach & contacts but your staff is very Rudd & not cooperative also speaking terms is not good whatever its your washing staff or else worker no one is helpful even one of your mam Priti in Body shop she said what I am doing I am sorry its not our mistake its not my work this type of answer expecting your client from you even you have handling my car after my accident last 20 days in your body shop then if I am asking why my car roof & back side & back pillar tempered because inside & back work is not mentioned not in insurance so why I asked you why ?? so they said I don’t know what can I do anything else apart from this now it’s strange means this type of behavior you used with your clients now you can with whom I am speaking with for my tempered & Damage things whom one is answerable .

                Please tell me who one is answerable of my questions & who is reliable I am also sended you my car tempered pics hope now after seen this you can imagine & rectify my problem if possible.

                Your good self is requested to kindly provide some one good at least talk & work with politely & mannerly so that we would be so thankful & oblige.

                Thanking you

                Yours faithfully

                R. K. BEDI & CO. ASSOCIATE’S

                SOLICITORS & ADVOCATE'S/ LEGAL CONSULTANT

                FCI, CBI & CYBER CRIME *T* PANEL ADVOCATE'S

                DELHI & PUNJAB HARYANA HIGH COURT AD / NATIONAL & STATE LEGAL ADVISOR / SUPREME COURT OF INDIA
                Maruti Suzuki India customer support has been notified about the posted complaint.
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                  renjith_pkr
                  from Chennai, Tamil Nadu
                  Jun 3, 2023
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                  Address: Renjith

                  Hi
                  I, Renjith, had given my Ciaz car for repair at near by Authorized service center 2 weeks ago because of an A/C issue. They reported that the A/C fan has to be replaced and it is not availalble near by. They have ordered it from Delhi. It is not delivered yet and I am not comfortable waiting for so long and I am not feeling confident that I will get the Fan delivered and replaced in 2 or 3 days. It is very unfotunate that such a big car company is struggling to replace an A/C fan within a reasonable time and make a customer happy. Feeling disappointed.

                  Renjith
                  [protected]
                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                    Sdm1515
                    Jun 1, 2023
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                    This is to intimate MSIL for final reminder that if the defective steering column of my Baleno alpha is not replaced within 3 weeks of this complaint, i will be bound to file a case against MSIL for mental and monetary harassment regarding selling defective and dangerous to drive product and you will be required to provide compensation as well as replacement of the defective product as i have all documentation of your fraudulent activities regarding selling many defective baleno steering made during 2017. Resolve this issue withing given time and consider this as final intimation.
                    Maruti Suzuki India customer support has been notified about the posted complaint.
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                      Aashwin01
                      from Raipur, Uttarakhand
                      May 31, 2023
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                      Address: SKY Automoblies, Avanti Vihar Road, Telibandha, Raipur, Chhattisgarh

                      I have a Maruti Dzire Reg No CG04LT5797 for which i went to claim my insurance policy for minor damages on 30/05/23. My policy is valid till 03/06/23
                      The Insurance representative there Sanju Rao convinced me to not claim my policy as it would take away the 20% rebate and other benefits on policy renewal which he assured me would be similar to cost of repair if paid for in cash.
                      Now after i paid for repair work in cash, which is around 3500 rupees, and asked about rebate on policy renewal, he told me that it is 20% upto 500 rupees only and now i cannot claim my policy because repair work is complete and there is no damage
                      Maruti Suzuki India customer support has been notified about the posted complaint.
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                        Rajnishgiri
                        from Rajkot, Gujarat
                        May 28, 2023
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                        Address: Rajkot

                        Dear sir/madam
                        i have a maruti brezza car.
                        like selling my car. but your company's workers is published my car's confidencial and private details with any persons, ( all purchaser). thay are sharing and sending my car's all service and claims records to anyone. if this problem are continuing, i will doing legal process on your company. or branch.
                        my mobile number [protected]
                        i sending photos of cars service records, it received from author person. please respond me urgent for this problem.
                        the records is leak from any authorized dealer or service provider in rajkot city. gujrat.
                        your company's some workers are working for commission agent.(dalal).
                        please report me of your procedure.
                        i waiting for your response.
                        if not replying from maruti suzuki company's authorized person, i will go to press releas

                        And I will all services and repair out side of company service station for service or any repairing works in my car, for this reason.
                        the photos i received on my mobile number [protected] from second hand car agent, rajkot.
                        if you're company take legal process on the worker, who sharing any car's confidencial data, i am fully support
                        to you, for legal process.on it person.
                        i request to you, please take action on company's cheater workers
                        Maruti Suzuki India customer support has been notified about the posted complaint.
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                          smarty_fren12
                          May 21, 2023
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                          Sir i purchased this vehicle access 125 in feb 2021. since that day, this vehicle is embarrassing and hurting me by stopping any day anytime. all have been done ..fuel pump change filter clean. in market it suddenly stops and then do not get started by any means..after hours..it start again..please help me ..take this scooty back and return my money..i will purchase activa..no service enginer or spare part can rectitfy ..
                          Maruti Suzuki India customer support has been notified about the posted complaint.
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                            Surender23123
                            May 11, 2023
                            May 13, 2023
                            This thread was updated on May 13, 2023
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                            Sir
                            I have maruti suzuki swift dezire car - HR69E4327.
                            My car was accident and I gave my car in (MIMA) MURTHAL AUTO PRIVATE LIMITED workshop in 9 March 2023. They said that we repair your car in 25 days but when I asked about my car after the 25 days they said that it was not repaired. Then I asked when will you gave my car and why it was not repaired on the given time then they do misbehave with me and said that ' ki utha k lejao apni car '
                            Now I asked to you that is this is the service of maruti suzuki Brand or I think this is the poorest service which is given by your workshop and till date due to ego issue the don't repair my car.
                            Sir kindly help me because it is my earning source and I take my car through loan so if I don't have car then how I paid my emi on time.
                            Dear sir today the gave my car but it was not repaired properly they gave faulty car and if I said that it was not working properly then the misbehave with me and said 'utha apni gadi or bhag ja'
                            Dear sir please help me
                            Vinod
                            [protected]
                            Maruti Suzuki India customer support has been notified about the posted complaint.
                            May 13, 2023
                            Updated by Surender23123
                            Dear Team my problem is resolved and thanks for your support.
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                              olickal
                              from Seethathodu, Kerala
                              May 10, 2023
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                              Address: Pathanamthitta Distt, Kerala

                              After service Job card No JC22011672 dated 17.03.2023 mileage average reading not showing correctly. service done by Indus Motors Pathanamthitta, Mr Shine and Mr. Jacson.

                              Car No KL83 1888. Mruti Vitara Brezza V
                              Maruti Suzuki India customer support has been notified about the posted complaint.
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                                Jyothi Balan
                                May 10, 2023
                                May 24, 2023
                                This thread was updated on May 24, 2023
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                                I made a booking for a Maruti Brezza ZXI (Automatic). Booking number SOB22003999 at SAI SERVICE PRIVATE LIMITED, Thrissur, Kerala State.
                                Booking Order form number 11923, made on 26/12/2022 and paid a booking amount of INR. 10000/-

                                Since then I send several emails to ATM Queue and was allotted CRM#[protected] and also provided copy of payment and booking order form.

                                Its today 10th May 2023, more than 5months passed and i still have no news on when I will get the car!
                                Maruti Suzuki India customer support has been notified about the posted complaint.
                                I just received a generic email from Sai Services branch saying that my booking is in the waiting period! There is no mention as to how king is the waiting period or when the car will be delivered!! also i tried contacting the sane email address for Sai Services but no reply.

                                I request for a definitive answer from Maruti Suzuki as to when can I expect the delivery. It’s been 6months I made the booking and still no sign of delivery. Please let me know what queue number has been allotted against my booking,

                                Regards
                                Jyothi Balan
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