Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4953
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

TwitterFacebookGoogle+Youtube
Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
845
down
321
up
344
down
175

Phone:
Phone:
+91 11 4678 1000  [Head Office]
up
718
down
293
+91 11 4678 1000  [New Delhi]
up
718
down
293
up
126
down
54
up
88
down
38
up
88
down
38
up
95
down
52
up
72
down
29
+91 80 2212 7385  [Bangalore]
up
79
down
43
up
54
down
31
up
50
down
30
up
50
down
30
+91 79 4003 6660  [Ahmedabad]
up
20
down
10
up
22
down
15
+91 36 1234 0140  [Guwahati]
up
6
down
1
up
5
down
1
up
6
down
2
+91 17 2278 0057  [Chandigarh]
up
10
down
6
up
3
down
0
up
3
down
0
up
3
down
1
up
3
down
1
+91 80 4112 0018  [Bangalore]
up
12
down
11
up
1
down
1
up
15
down
15
up
1
down
1
up
3
down
3
+91 80 4112 0017  [Bangalore]
up
1
down
1
+91 36 1234 0850  [Guwahati]
up
3
down
3
+91 17 2305 8077  [Chandigarh]
up
3
down
3
+91 80 2212 7384  [Bangalore]
up
1
down
2
+91 40 6672 9999  [Hyderabad]
up
11
down
15
up
6
down
16

Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
4953
Pending
0
Resolved
53
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India Complaints & Reviews

Sort by:

Suzuki Access 125 — robbery of vehicle parts & pathetic service or no service and getting it charged

 ibgohil on Dec 19, 2017
Dear Sir,

I had today 19/12/2017 given my Suzuki Access 125 for service in one of your service station. invoice no VAD/WCS/005339 JOB NO: R 172957 19/12/2017
serviced at Pathetic Cheating Service Station:
Ravi wheels pvt ltd, near police station, old chhani road, navayard vadodara.

The Pathetic thing was they didn't wash the vehicle properly not even 50% and the best part was that they didn't service the vehicle properly and the servicing time they to was 10-15 minutes with washing.

The Worst part was they changed the bulb Break Light Bulb...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Maruti Suzuki India — not providing registration number.

 soma143 on Dec 19, 2017
My name soma debanshi daughter of haru debanshi residing at vill-kamalpur, khamargachi, balagarh hooghly, ph number -[protected], hereby declare that, i had purchased maruti swift dzire vdi bs iv-dmrdcd3 on 09th of august, 2016 from beekay auto pvt. Ltd (Authorised maruti suzuki dealer) address nh-2, chandni more, sattar mile, burdwan-713101, ph[protected], email-beekay. Bdm. Sal1@marutidealers.com. They have given temporary registration number to run the car on road and promised to give final registration number after few months. Later when i had asked for final registration number, they have...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — not getting car part

 Tejas Fadadu architect on Dec 18, 2017
I serviced my ritz gj3dg541 at atul motors workshop at university road, rajkot-360005, gujrat (In august 2017... May be, it was my last service date)... I demanded 2 parts to purchase, one of it was antenna, which they ordered for me and after 1.5month they got it.., 2nd part was related to water sealing and i don't have its definite name. More than 3 months past and i was not informed till today whether i will get that part or not.. I had reminded them before 1.5 months for that water sealant part, but they were completely unaware about that.. So i requested to take seriously and order it for my...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — maruti true value

 Gokul G Nair on Dec 17, 2017
Hi,

I am gokul gop from kerala trivandrum. I would like to buy a used car from maruti.

I went through couple of cars. I liked one.

I am interested to buy this at this price as it seems well maintained as well.

As per true value site i could see 2010 maruti swift petrol with 60plus kms, priced at 1.75lakhs listed available in pongamoodu outlet.

Please check and confirm the mentioned details are correct or not? Attached screenshot for your reference.
Mail :ggokul44@outlook.com...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — problem regarding to maruti service

 Yateendra Tiwari on Dec 16, 2017
Dear marruti
I m using your maruti alto 800 lxi (Up32 fh6434) from 2014. I was facing some battery isseu in my car then visit your service service station krishna motors address: hardoi rd, thakurganj, karim ganj, lucknow, uttar pradesh 226003 and mr. Kamlesh sir (Service managar) said your battery is damege and and need to change then your prblm is solve and i m paid battery costing 3700rs. But within some day my problem still then i m said to again now he said this prblm is in your altinater so need to change. Now i m pay for alternater its 8660/-rs but my problem still...

Present...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — alto lxi

 Som Dutt Rawal on Dec 16, 2017
I bought alto lxi in november 2009.
Car ran well for 1st four years. But from 2013, i have been facing serious problem.
Car stops during the journey and doesn't start again untill i toe it to mechanic.
It's a repeated issue and my maruti service provider has tapped several temporarily solutions but could not solve permanently. I fear to travel with family.
It's really serious as i have to travel in late nights every week. I have seen many old cars, they make noise but have not have such critical issue. Seek a response from manufacturer....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — my car delivery delay by company for repairing

 Pkmk on Dec 14, 2017
My swift desire car standing in jagmohan motorts pvt. Ltd. Rohtak as on 25.11.2017 but not send goods order in co.. My car in jagmohan motors for reparing (Wire shot) due date by company 28.12.2017, my car not open for reparing today. My car no. Hr 12 x - 2999, swift desire silky silver color, pls do urgently
Thanks
Pardeep jain
[protected]...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — not delivering my maruti gypsy soft top

 Atulagga29 on Dec 14, 2017
Sir/madam,
My name is manoj aggarwal. I have booked maruti gypsy soft top on 30/10/2017 (Competent automobile, kullu, h. P) on the name of avm resorts private limited. I was talked with a executive whose phone number is ‭+91 [protected]‬ regularly. At that time he was saying that you will get delivery in 15 days. And on 5th december he was saying me that you will get your delivery soon. On 14/12/2017 his answer is not satisfactory. It’s already about 45 days gone instead of 15 days. But i am not satisfied about service provide by you at all. Please provide me the solution for above...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — regarding car

 Rinkal Sharma on Dec 13, 2017
I had bought new maruti suzuki swift car in oct 2016 and i am facing gear shifting problem in 1st and reverse in this after 2 months of purchase date. And when i went to showroom or service center then they replied just in simple virble that this issue will come and it is manufacturing defect. Now i will go through consumer forum and media for better solution....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — car alto 800

 anu800 on Dec 12, 2017
I had bought a alto 800 lxi vehicle on 31 jul 2014. However, now it has been told to me by the authorized service centre at indus motors, thevara that the clutch needs replacement. It is a matter of deep concern that the clutch has gone bad within a short period of just 3 years with minimum running of the vehicle (22000 km). This is clearly a deficiency in performance and material failure. Therefore kindly do the needful to restore the condition of the vehicle....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — car service/repair

 Thangavel_S on Dec 12, 2017
I have given my maruthi 800 car bearing rgn. No : tn.07 ak 7090 for servicing and with repair for the low pick up at cars india private limited, (Cresent auto repairs & services india pvt. Ltd.), at no: 17, lattice bridge road, adayar, chennai - 600 020 on[protected]. The repair estimate was originally informed at rs. 12, 500/-.in the evening, they informed that the estimate has gone up to rs. 14000/- telling that some more spares are required. Then the car was delivered to me on 02nd december, 2017. Looking at the size of the work shop i signed all the papers and also rated the the service was...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — very bed manufacturing defect

 M.K. Upadhyay on Dec 12, 2017
Hi we are purchase new wagnor cng car invoice no-005/vsl/17000230 dated[protected] and my car running below 1500 km, and gear sift prob, when we go to service center then service engineer says sir, clutch prob and replace clutch plat and charge rs 7000/- dated 09/12/17 and yesterday evening we are facing same problem.
Amardeep upadhyay -[protected]...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Maruti Suzuki India — attention!! - maruti suzuki - poor behavior - warranty lapsed - need help!!

 Sanchit Bansal on Dec 11, 2017
Hi all,

I am writing this mail with so many regrets from ‘maruti suzuki’ unfortunately,
We purchased a maruti suzuki dzire car in end year 2015, rc issued in jan 2016 with rc no. – ch02aa6826.

We also purchased the extra paid extended warranty from the company/agency till running of 80, 000 kms to 100000 kms approx.
We paid 35000/- inr extra for extended warranty.

Now, we got the free services done from company/agency & after that we got the services done from manimajra motor market due to over price of parts & labour fee, etc in...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — battery complaint

 anandan1971 on Dec 10, 2017
In my new wagon r vxi tn 52 j 6691 auto gear shift model purchased on 03/2016 at thriveni car's, salemafter completing the free service starting trouble was analise due to poor battery (Exide) performance, the same was intimated to the authorized service dealer (Thriveni car's, salem) but not yet rectify the defect.
The existing battery within the warranty period. Hence i request that replace the existing battery to new healthy one and replay me as soon as possible for the following mail id please
Mail id shanthianandan2012@gmail.com...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Suzuki Access 125 — received damaged undesired gift

 manish kumar Chandaliya on Dec 9, 2017
Sir,
With reference to above i purchased suzuki acess 125 in oct month during dewali season and at that time there is gift scheme named gold rush.in that scheme i received a call from dealer sona auto sales pvt ltd on dt 30/10/2017, and they tell me that i have choose a gift out of three, than i choose goggle from out of 3.
But i received the gift that i have not choosen, i received a damaged watch in stead of goggle. Then i contact customer care no [protected] of suzuki motor but they denied to lodge complian.
So i am complaining you.
Please look into the matter and...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Maruti Suzuki India — about theft at krish automotors

 prabhatatc on Dec 9, 2017
I had sent my vehicle dl8cap5165 for servicing to ur authorised service centre krish auto motors wazirpur, delhi. But lost my sd card. The wired thing is there explanation which is beyond my expectation. My qus is... If my car is not even safe with ur authorised service centre den what's d point of paying too much for servicing.. N get it serviced there... There is no where ny trust factor i found.. I already had complained to d service centre... They had asked me for 24 he to get it sorted.. Plzz luk into d mater n get it sorted as soon as possible... This is d least i m expecting at least from...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — more than 3 months to deliver our new ciaz after it met with an accident

 Brunodas on Dec 8, 2017
Our 6 month new Ciaz, bought from Bimal Maruti showroom in Bangalore mahadevpura, met with an accident. We brought the car to Same Bimal garage for repair. It was a major repair but there were several delays. First 2 weeks they didn't even notify insurance. Now it's 3 months and still things are to be done. The door which they fixed new is not fitted properly and they refuse to change it. It seems the parts they have fit are not Ciaz parts but they said it all came from Delhi. Even the door looks duplicate. I'm still paying loan for this car, it's just 8 months old. You say Ciaz customers are special...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — send the duplicate car purchase bills,and duplicate car servicing manual,and duplicate car extra warranty card or manual or book

 chandu1969 on Dec 8, 2017
SIR,
i am the customer of maruthi suzuki ertiga zdi+shvs. ia ma tken ertiga vehicle sbi e action sale on[protected] racpc kukkatpally brnch hyderabad. thar ertiga vehicle first owner name was jana roselin malkajgiri anand villa-3, hyd.they are not paid the emi s because of that ertiga vehicle seized by the sbi racpc branch kukkatpally. i am taken that vehicle.but bank people are given the that vehicles key, and vehicle only thats why i am requesting you to kindly send the duplicate car ppurchased bill, and servicing manual, and extra warranty card or book to my address t.chandra shekar...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — alloy wheels exchange and rear wheels above plastic mudguard

 12379muku on Dec 8, 2017
I have booked baleno zeta petrol after your tezpur ceo, rm, gm, hr confirmed me that they gonna exchange my alloys with the accessory alloys along with the spare and assured me some free gifts like taflon coating etc. And the car i can take out paying 720000 which gonna include zero debt insurance with engine coverage, trc, nexa card. After two months of waiting period got call from them to collect my car. Had to pay 724000 as they said it was a miscommunication but i have all the recordings. But didn't change the alloys and said they have ordered and it will take some time. It's been...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti desire zdi+

 Amarendra Pradhan on Dec 8, 2017
Hi,

I have purchased maruti suzuki new dzire zdi+ amt on[protected] from rks motors pvt ltd, secunderabad.

Facing a peculiar problem when ever i apply brakes. When ever i apply brakes i am getting lot of front brake noise. This brake sound is being heard from the day i purchase the vehicle. I have done 1st service at rks motors, secunderabad and given the complaint to maruti as well. But the problem has not been solved after several visit to the workshop.

Please do the needful immediately and solve the vehicle problems.

Thanking you,...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Recently Discussed

(0 minutes ago)
Samsung India
lcd tv
(3 minutes ago)
Motorola Solutions
motorola xt1643, sim, switching problem hanging problem
(3 minutes ago)
Dabur
pomegranate real juice tetra pack
(3 minutes ago)
Hdfc Bank
hdfc bank transaction failed but amount deducted
(5 minutes ago)
Vivo Mobile India
missing my phone

Featured Complaints

www.bdomains.com