Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
5144
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 4112 0017  [Bangalore]
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+91 80 4112 0018  [Bangalore]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
5144
Pending
0
Resolved
62
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (542)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — complaint about poor quality and service

 Rupesh Kanu on Mar 6, 2018
I bought a celerio vxi (O) amt on invoice date 30/4/17 from one auto kalikapur and within 11 months it stopped on the road for unknown reason. I called for the on road service and they came after 3 hours though the distance from service center to car breakdown place is less than 20 kms. The servicing guy took only 10 minutes and suggested for towing the car to service center by my own expense as the car has some serious issue with its gearbox and could not be fixed on road. As i was not present there and only my family was travelling by that car so i suggested my driver over phone to tow the car...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki — non delivery of dzire after 2 weeks of full payment

 vipinmathew on Mar 6, 2018
My name is vipin. I hav bookd an dezire on jan 2018. Ful payment and loan amount has been creditd to maruthi befor 2 weeks. Tbe vehichle is at show room since one week. Now they are holding the vehichle with no reasob and blufing at me. Stupid peolple we hav to stand at them as begars aftr payng the whole amount. Plz find me a solution. Maruthi cannot say they are satifiying coustomers. Due to this delay now i am hiring a vehichle for my personal uses. My grand mothr is ved ridden. So i need a vehichle always at my home. Now daily i hav to spend nearly 1000rs for vehichle hiring. Even today i am...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — swift dzire vdi new model

 Vipin Pratap Sisodia on Mar 6, 2018
Sir,
I have purchase a new swift dzire vdi on 29th dec 2017 from rohan moter greater noida, i have feel problem in front suspension, steering road, and dask board.
Car details : maruti suzuki india ltd.
Ma3czf03shj185997
Engine no. D13a-3115735.

Purchase date to till i am not receive any registration no of my car and no book in this car, i have feel this car is fake or showroom also sale this car to any other person and resale to direct to me.
Please support me.
I finding a solution or going to court.
Bcoz 2.2 months later...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — poor service quality.- fast track noida

 Rohit Dhanai on Mar 5, 2018
Hi,

My name is rohit, my car got serviced on 28th feb 18 by fast track noida. Next days i was travelling to dehradun from ghaziabaad.
After few hours of driving my car shows some heating issue and stop running.

Somehow, i managed to take it to the nearby maruti service station rohan motors in dehradun. Now, they are saying the engine has some major issue and needed to replace it. I don't understand how does it happen since i have done the service the days before the incident.

Kindly suggest me what should i do now? My number is [protected].
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — delay in servicing the car

 Rajakts on Mar 5, 2018
Hi sir,
I am k. T. S. Kosalram raja from chennai. I own a maruti dezire car. My car has run about 36000km without any problem. I have been servicing it in khivraj motors (Authorized servicing company). Suddenly my car broke down on 3-3-2018 near mayiladuthurai. So i had to service my car in one of your authorized service company pillai & sons motor mayiladuthurai. It has been two days since then and they do not inform me what the fault is and what the service charge is. I am a business man and i am stuck there for two days and it is really difficult for me. So kindly see that they handover...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — car breakdown service

 sunil8544 on Mar 4, 2018
Sir I Sunil Pal Singh purchased a Wagon R in May 2017. while heading to Bewar it got broke down at 1900hr on 19 Feb 2018. I immediately call to customer care for road side assistance but they ignored due to night after a long discussion they agreed to tow the vehicle on payment of Rs 8, 200/- which shows intention not to help and leads me to night halt in an isolated place. I used a public convenience to tow to My Car Farrukhabad at cost of Rs 7, 000/-. Despite under warranty of my car I was charged by the service centre for clutch plate and labour charge Rs 5, 086/-....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — repair charges taken when vehicle was under warranty

 Bharati Bhattacharya on Mar 4, 2018
I would like to bring to your notice that i have purchased maruti wagon r from ktl maruti showroom, indira nagar, lucknow on 27th nov 2016. After some months the car broke down and the engine started making heavy noice, so i gave it for servicing on 14th oct, 2017. They made a bill of 48, 000 inr. When i told them that it was under warranty i was denied for that. But as per warranty conditions, the warranty holds till 40000 kms or 2 years, which ever is first, and my car had ran for 39680 kms. So that means i was eligible for the warranty.
Could you please have a look into the issue and...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — exchange car name transfer rc book copy received

 Edward Sam on Mar 3, 2018
Respected sir
I had purchased maruti suzuki vxi by exchange system my old car number is tn 75 7808 maruti alto dated 08.042017i have not yet received the name transferred rc book copy from truvalue sir you know legally i will face many problem if some thing happened many i called the srevatsa inter national shoe room nagercoil kannyakumari tamil nadubut i still i not getting positive reply from them kindly take necessary action and sent proper reply to me i hope i will get within weeks valuable reply from your side
Cell no[protected]
Thanking you

H. Edward...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — poor service by dealer point

 bisaj tanty on Mar 2, 2018
1-customer id [protected] on dt-21/01/2018 purchased a maruti car but till date not received extn. Warrnty card, auto card, duplicate rto tax receipt of after several time request to mr. Satyayan patra mobile no-[protected] representative (Sales provider) so my request to m/s. Maruti please cancelled my ext. Warranty and auto card and refund my paid amount an earliest....
Complaint comments  Read comments Complaint category Tax Services

Maruti Suzuki India — unnecessary charges of damage car, steering vibration, damage by service centre

 Rahul Godhani on Mar 2, 2018
Dear mr. Sanjeev grover,

Car : dzire zdi plus

Reg. No: gj05rb8324

Chassis no: ma3czf03shh174910

Engine no: d13a-3142657

Awner name: ashishkumar chhaganbhai tejani

I ashish tejani, had bought my new maruti suzuki desire from your showroom on 20 october '2017. Just after delivery of 4days i had complained regarding the vibration observed in steering.

After that when i had given my car for 1st service, at that time also the service centre people had ensure that there are little bit errors in...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — irresponsible

 Monalisa Bhatt on Mar 1, 2018
I m call miss yogitaon[protected] for pick up my car for breck noice she said oke our driver pick up u r car on[protected] at 10:am to 10:30 am at u r home today morning[protected] driver came for pick up mycar and he pikced the car but after pickup my carmiss yogita no revat me amd no reply from katria servic center i m dis satisfied with miss yogita nad kataria vapi...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — major issue with servicing

 SKatore82 on Feb 28, 2018
I took my maruti sx4 mh12 fk4235 for few minor issues to kothari wheels hadapasar near ramwadi flyover. They done the reapir changed headlamps, contact coil and played with throtal body seetings to remove air bag indicator.

With all this they introduced critical problem in my vehicle, ignition goes off even if driving at speed of 100 and then control goes. This issue was reported when first breakdown happened in front of gate of showroom (Kothari wheels hadapasar near ramwadi flyover), consultant assigned (Pandurang), branch manager jayesh j. Jagushte they took trial immediately and...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — torturing for extended warranty

 Khirod7663 on Mar 1, 2018
Sir,
This is khirod Kumar Singh writing
First of all I am happy for getting new car (marutiSuzuki baleno zeta petrol) on 26/ 2/18 from jyote moter Pvt Ltd, nexa, cuttack. It is a excellent product of yours marutiSuzuki, I am great full for ownership of new car.
But I am complain about pathetic and mentally torturing attitude on car delivery process, what I personally face during delivery.
I booked the car on13/12/17 in nexa cuttack with agreeing 10 week waiting period
All the formality for booking and further update done by Mr Subrat in excellent way in customer...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — fraud, misrepresentation of data and cheating customer (myself) by m/s motor world - jamshedpur

 NP Gupta on Feb 28, 2018
Dear sir,

Buying details from m/s motor world – celerio vxi ags, chassis no. Ma3etde1s00202001, engine no k10bn1852215
1. Delivery challan date - 11th april16
2. Insurance of car dated – 1st april16
3. Registration card dated - 1st april16, date of manufacturing on rc – march 2016
4. Discussion with m/s motor word – to buy new car dated april’2016
5. Standard warranty provided by co. – 2 yrs
6. Extra money of rs.6, 657 was paid for extended warranty for 4 yrs dated – as per challan issue dated 11th april16
7. Extended...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — post accident correction, the alto car is in shambles and re correction is deliberately belated.

 Kashinath Hazare on Feb 27, 2018
My alto car met with accident on the night of december 04, 2017 and was toed to your authorized dealer m/s automotive manufacturer private limited, nerul on december 5, 2017 morning. The corrected alto was handed over to me on about mid january 2018, for trial. On inspection, it was found many discrepancies in over all functioning of the car and was assured to get the complainants rectified at the earliest. Meanwhile i got the alto serviced at the afore mentioned dealer's service section. However the car in subject deteriorated in functionality and resubmitted for the correction on february 24,...
Complaint comments  Read comments [1]Complaint category Car Dealers

Suzuki India — worst service - threatening/abusive attitude of service engineers

 VaibM on Feb 25, 2018
The service is very poor. I suggest no one to ever buy suzuki products. They just want to get the product money and once the deal is done they dont even care for customer.

I had bought a scooter just 1 week back. Because of a small accident i visited the dealer for repair. The service engineers present at the workshop were hooligans. They had no sense of talking to customers. They were threatening. These engineers were abusive and even tried hitting us.

They were not ready to listen to customer instead were finding ways to charge more and more money.

This...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Maruti Suzuki India — complaint against workshop, university road, rajkot for damage colour and hit of my car

 Rajendrasinh Chudasama on Feb 25, 2018
My car no gj03kc4859 ignis pick up by rep of workshop, university road, rajkot on 24 feb at 10:55am for first service and droped the car on same date at 16:20pm but that time my car hitted front side and damage color of car near by fog lamp by rep of workshop. Now, workshop has not been interested to repair of the same and ignor me and the matter. The above fault is rep of workshop as the pickup and droping person send by workshop is not perfect driver. Hence may i requested to look into matter and solve the case. I hope to reply this massage and also info on my mob no [protected]....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — no pay monthly payment

 ROCKY Kumar Tanti on Feb 25, 2018
I was start a work on 19/12/2017 fast manth salrey has to pay on 09/01/2018 then may faymli problem so i was disaded to live this job so seay to may teem lidar and may campania h. R. He had to sey ok you can live your job and campania are pay your monthly. Than i was relaxed. I was wait thi next manth to receive this my mantle but cross the date of 10/02/2018 and i was go the campania and meet him h. R and he was say campania has to no pay your monthly....
Complaint comments  Read comments [1]Complaint category Employees

Maruti Suzuki India — car work one month delai delai

 abjaarav on Feb 23, 2018
Hi, sir meri car no dl4cac1293 mani car 20/01/2018 ko competent automobilse co. Ltd a-25 sec-34 near here hoda chowk muzai car ka ko status nahi bta or jab aj car lani gaya adviser nai bola one hour mai dai dengai mauzai 8 hour wait karna pda muzai do bill diayi gai body shop +service mai casier kai pass gaya to usani bill katnai sai or payment klena sai mana kar diya kya maruti esi service provide karta hai orignal bill bhi casier kai pass hai casier ki koi name plate bhi nahi meri problem slove kra nahoi to muzai late car delver kai case mai counmer court jana padga...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Maruti Suzuki India — my car which is under work in maruti suzuki uma motors mathura from last 17 days

 Dhirender740 on Feb 23, 2018
I had handovered my car to mr. Digvijay 15 daya ago for wiring work and for new keys and now after 15 days i m seeing that there is nothing changed in my car..
If i make a call to mr. Digvijay, service advisor, workshop manager they make me fool they all are indulged in this..
They are in search of money whether it is the right way to earn or wrong....
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

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