Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
5266
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
5266
Pending
0
Resolved
63
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (560)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — rto passing is wrong

 abhi bade on May 31, 2018
Hi
Sir/madam
I am mr ganesh bade from karjat raigad
Punches a maruti suzuki swift vdi from excell autovista pvt ltd malad mumbai but there is dome kind of mistakes in my deal
I am not satisfied with the deal m leaving at karjat my rto zone is mh 46 and shooroom do passing some another at mh04 plz help me as soon as possible
Regards
Ganesh bade
[protected]
[protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — fraud or cheating done by the dealer

 ShrilKisna Chetan Bharadwaj on May 31, 2018
महोदय,
मैंने गत वर्ष दिनांक 25/07/2017 को मारुति की celerio zxi कार mp 13 cb 9297, रुक्मणी मोटर्स प्राइवेट लिमिटेड उज्जैन मध्यप्रदेश से खरीदी थी। कार लेते वक्त मुझसे कई वादे किए गए थे। कार का invoice मुझे दिया गया, जिसमें मेरे द्वारा रुक्मणी मोटर्स उज्जैन...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — second hand car sold me

 pandeynirmal on May 30, 2018
I am nirmal pandey s/o shiv shankar pandey. On (03 may 2017) i purchased a motor vehicle from your dealership (D. D. Motors peeragarhi) model name - maruti swift lxi, vehicle no.- dl4cax4551 with white colour. Unfortunately, the vehicle has not been satisfactory because new car after three month colour fade problem i have faced by yellowness has come in the car. The compliant i had done in d. D. Motors, services provider, customer services manager, and other senior person but did not take any action for solving my problems....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — regarding the quality of vehicle of maruti cars

 chitra kumar on May 29, 2018
Sir/madam
I am dr, seeniammal from tamil nadu(tirunelveli district).I am
the regular customer of maruti cars for the past 10 years.I was using
maruti 800 from year 2008.Good car, good service from company .I was
impressed &decided to take new car from maruti company.I have
purchased new swift dezire(TN 76 AB 9141) during the year 2015.I was
doing my car's regular service at tenkasi service station. I felt
inconvenient there so i am doing my car service to my near maruti
authorised service station regularly.
i went kochin by my car...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — gear shifting issue

 Prabu9840 on May 28, 2018
Hello i bought new dzire on january 2018. Now feel some issue on gear shifting from 1st to 2nd gear. During the shifting car is jattering (Vibrating) does anyone feels the same vibration. Now my car is given to the service centre. What could be the reason of vibration but in service center they are telling that all the cars had same behavier. But i dont feel such a behavier in any of the vechicle like swift, baleno, old dzire and celerio...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — bad product I got

 Ashwini Mude Sapkale on May 27, 2018
Bought dzire zxi+ ags in apr 2018 & since i got the delivery of the vehicle, i am getting multiple issues with the car. Initially ac was not working and now the navigation as well as android play & ios play is nit working at all. The sai service kondhawa is not doing exhaustive testing for my vehicle. Everytime the are just treating the thing which i am addressing to them. This is very irritating & frustrating thing when i need to call them to inform about the new flaw i am observing. I am sure they need to fix this aa i have warranty for 5 yrs but it is going beyond my mind now. I already have...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — regarding car ac and clutch plate

 Sandeep Narnauliya on May 26, 2018
I bought baleno alpha 1.2 on 3 nov 2017 from panipat nexa showroom. After four months when i was going to amritsar with my family, car clutch plate suddenly damaged. When i checked my clutch plate in service center they told me that the cluth plate has burned. They installed a new clutch plate in my car and charge rs. 5500/- for this. I said that my car is four months old and under warranty but they didn't understand and charged me this amount. Then after one month air condition of my car show problem. It's not getting cool and also heat the car. I gave my car to repair my air condition but it's...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — deletion zxi service issue

 Vivaan Tomar on May 26, 2018
We buy new vehicle with some sentiments with our hard earned money. But your people treat this so casually as if it doesn't matter to them. I have don e service on 21/05/2018 at kalyani motors ltd, bangalore. Experience was very disheartening moreover very unprofessional behavior of service team.
Herewith enclosing photos at the time of receiving after service which was horrible and my both the front speakers also not working.
Vehicle number ka51 ml 2815...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — poor service jamkash srinagar

 tanveer syed on May 26, 2018
I being a old customer of maruti products and services want to bring a serious matter into your notice.

I as owner of vitara breeze this winter was told in january by jamkash service center srinagar that we will do second service at home due to rush at their center, after some delay it was done but washing was kept pending.

When i yesterday went to have the same i was disgusted to see the poor management as the scenes were like that of crowded bus stand with vehicles after vehicle and no proper human resource to tackle them, i could see the bumpers of vehicles getting...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — warranty not covered

 arksaurabh on May 25, 2018
In my maruti alto 800, some noise was observed from stearing, arms, shocker. I visited authorised dealer alankar auto sales & service private limited. They done greasing in stearing and replaced frunt strut on 31.03.2018. Just after two three weeks, noise started again. I again visited with the service centre, but the supervisor of the service centre explained me that this is normal noise of maruti alto 800, if it is running with one two passengers. Since last one week, the vehicle is giving too much noise and in my opinion, the authorised dealer is passing the time only so that the defective parts...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — initial service provided by dealer

 jcprajapati on May 25, 2018
Dear sir/madam,
I am jayeshkumar prajapati, i have purchased new maruti dzire vxi model car on 28/04/2018 form mehsana from starline company, i would like to know that how much petrol is given by maruti company to new user because even after driving my newly purchased car for aprroximatelly 2 kilometers car stoped, and we found that there was no fule in the tank, even dealer have not informed about it and thy said minimum 5 liters of petrol is there. Before reaching to home even we had very bad experience. I would like to bring in your notice that such type of inconvenience to new customer...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — breakfailer or noise problem in engine

 Shasta bhatnagar on May 25, 2018
I used a car new desire from maruti suzuki co. I had heard a lot from the name of that company only when i thought of taking this company's car. But seriously i did not know that after taking the car of this company i would never have thought i bought this car in august 2017 and before 1 year, the car breaks have been lost three times, if you want to see kaithal company, you can also see all our detailed check, can you please tell breakdown of the new brand new car can fail three times in a year? I have three times saved from dying of the break failure, please tell me i do not want anymore. Now...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — maruti suzuki nexa s cross 2018

 A.M. GOWTHAMAN (AMG) on May 24, 2018
Hello Sir,
We bought new S-Cross on[protected], in the name of
M.JAYANTHI, Engine number:5630515
Chassis number:MA3FNEB1S00190304
Registration number:TN 86 C 8788
at Erode West NEXA Showroom.

While taking new vehicle delivery we are not supposed to check all the parts are in good condition or not.In the trust of your Esteemed company we also took the vehicle without checking it.After that(i.e:Before first free service) we noticed a dent in intercooler core pipe without any scratch in front grill.We told this issue to the NEXA showroom on the same...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — regarding on road prices...

 dilipmumar on May 23, 2018
I bought new ecco car from tanu motors unjha district mehsana state gujarat on 5/5/18. I have paid total rupees as per demanded by dealer as a on road prices. I taken a loan. Although, rto agent demanded more money on base of hp changes. Its fault of sales executive mr. Jitubhai from tanu motors.

Employee dis satisfied costumer... They said something and do something...
Dilip parmar
Patan...
Complaint comments  Read comments Complaint category Employees

Maruti Suzuki India — not availability of parts

 niravyas on May 21, 2018
Hi having maruti wagon r 2008 model, currently my car having issue of cracnk sharp part of engine, is not available in surat gujarat at any location so mga has put a order but same will be received at surat by week time as per them, it is very pathetic that due to non availability of parts my car will be not in use.
Need proper solution. Mob no [protected]...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — about new vehicle

 veer autozone on May 21, 2018
I uday p. Patil booked a celerio zxi automatic transmission car with grey colour on the name of my mother sushila p. Patil at 4th may 2018 in sai service showroom at virar west. They promise me that they give me vehicle on 16th may 2018, one day before they call me and said your vehicle is come at our showroom, then i visit the showroom same day for checking my vehicle that time i found, that vehicle is manual transmission and i booked automatic transmission and also i pay a full payment of that vehicle. There after at same day at 15th may 2018 i called at toll free number and i share my issue they...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — swift zdi - tn12q6736

 Kirthika lobo on May 20, 2018
We had a breakdown on 02/04/2018 at maduradangam and the complaint was rectified by nearby maruti dealer. After that we left for general service at cars india, puzhal. But it was not serviced properly immediately after service the vehicle got break down in the mid way due to battery problem. They serviced very carelessly without even thinking about customer service, and again we sent for service they charged the battery and gave. But again today when we traveled a long distance almost around 80kms up and down suddenly something below the car (Hope it is mudguard) started scratching the road because...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — baleno brake issues

 Vinothraj A on May 20, 2018
On march i have purchased baleno from nexa showroom... Now i came to know there is faulty in tat model manufactured from december to match.
I have checked my car with chase no it is also comes under faulty.
What is this.. It s my hard earned money and really it gives mental pressure. Who will bear my mental stress...
Kindly solve my issues asap...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — sudden bursting of left front door glass

 Dr. Kishor Rathi on May 20, 2018
Dear sir,
This is to inform you that, the left front door glass of my maruti ciaz zdi car burst out suddenly with explosion today at 10 am. This car was purchased from seva automotives dhule maharashtra in december 2016 wide engine no.. D 13 a 2942434, chassis no... Ma3fxeb1s00248715.
My car is always parked in shade of my bungalow's porch. There was no question of the glass getting heated up.in last 40 years i have used many cars of different brands but such thing has never happened. Will you please explain me, why this has happened. It seems that the material used in it may be of...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti wagon r lxi cng t permit vehicle

 Manohar Khade on May 18, 2018
Hello sir, i like you bring your kind notice regarding purchase of maruti waganor lxi cng, t permit vehicle. I have visited in your maruti suzuki showroom in kalyan, badlapur, and mumbai etc. I required above said vehicle for my business purpose. I have received a quotation from above maruti showroom, in that executive informed that we have to take speed governor facility compulsory for passing the vehicle as per rto rules and regulations, but in that case speed governor will be fitted by third party and we will charge for the same and we will not get warranty facility in this case. So your are...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

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