Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
5271
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
5271
Pending
0
Resolved
63
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (563)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — ignis sigma car not released after repairing works -reg.

 Amalstar on Jun 13, 2018
I Purchased a Ignis Sigma Basic model on 30th April, 18 at Nexa Show room, Tirunelveli Tamilnadu, unfortunately the car had an accident during the 1st week of May'18, had damaged in the front side of the left corner within the temporary registration period. The very next day it was sent to the workshop through the proper intimation to Nexa as well as from the Insurance part . But, after that the was repaired after the expiry period gots over. While requested for releasing the car for registration and they have not released, said to pay the amount so that it will be returned. I requested, will return...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — no air-conditioner is provided at c lounge

 DEVENDRA kumar Trivedi on Jun 13, 2018
Today i am in adampur at lovely auto's service centre.. Here temperature is around 43°c but there is no provision of air conditioner at customer lounge... Whereas airconditioner is available in sales showroom only... If maruti is charging money then they must be sure about facilities of the customers at service centre also. And at this centre there is no facilities to charge gas on car ac.. Plz do something to improve....
Complaint comments  Read comments Complaint category Other

Maruti Suzuki India — insurance complaint regarding my car no gj06hs1133

 mkvyas1963 on Jun 12, 2018
Sorry to give reminder to you that nothing can happend from ypur side to my complain regarding non cover insurance from your end give me advise next time i will not go for renew from same company bcoz such rude talking and non responsinbla answer from maruti as well as insurance company

While other insurance company ready work with same situation
Please reply me what to do

Mukesh vyas baroda [protected]...
Complaint comments  Read comments Complaint category Insurance

Maruti Suzuki India — things missing

 ksjrakesh82@gmail.com on Jun 12, 2018
Hi, i am rakesh kumar k. S. J from madurai, tamil nadu. I am having suzuki swift vdi and last l left my vehicle for servicing due to air conditioning complaint in madurai abt service station, unfortunately i left my sunglass in my car itself and the sunglass was missing when i received my car after servicing... I used to gather my things while i give my car for service, this time unfortunately i missed to gather... I complained to them and in service station (Mr. Vignesh mohan) they are not properly responding... I anticipate ur reply... Please take action...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — about swift 2018 edition

 Ashutinker on Jun 11, 2018
Sir/madam
Maine swift 2018 car li thi uske 10 din baad se break problem hone lg gyi maine dinco service m dikhaya but uske baad bhi isme prblm meri car mujhsse jyada dinco m khdi rhe h meri car ko 15 se jyada baar car m change kia unhone sare parts vghra sb change kr die but fir breaking problm solve nhi ho rhe h m is car se bht jyada preshan ho gya hu so plzz. M is car ko use nhi krna chata m is car se bht jyada preshan ho gya hu her 10 days m meri car me prblm aajati h or ye prblem solve nhi ho rhe h m is maruti swift se bhot jyada preshan hu is maruti swift se gandi car maine kbhi use...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — wagon r vxi amt (dl12cl7927)

 matloob hussain on Jun 11, 2018
Dear all

I have done my service from rana motors service center okhla new delhi recently. But service is not up to the mark and noted several complaints after service i. E. Engine oil not changed, mileage reduced, pickup problems and washing etc. I have noticed to manager several times but no result. I have paid for all above and more.
Kindly take immediate action....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — service. behaviour

 Paresht on Jun 9, 2018
Being top most car provider i never expected this kind of worst service from your service centre at godhra...
People are doing kho kho
They dont cwre about time and energy of the customer.
I visited to buy one small thing for my car. One person said to go to store behind service centre then store manager said ask advisor for job card and he was not ready to call advisor.. Hence i go back and ask office for job card from their i come to know you find out advisor.. Finally i found one
Ii have visited many service centres but this one is worst even worst staff they have.
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — maruti suzuki new dzire

 Vishal Sainiadvocate on Jun 9, 2018
I purchased new dezire on 25/6/2018 from date of purchase itself there was abs warning lights i have video recording of that also after second service they came to know that there is abs lights on in the car maruti enginers tell that its a minor issue and fixed the abs lights then after sometimes i had issues with breaks when i press breaks sounds come from break annoying sound i reported this incident to service incharge "aman" karnal motor kurukshetra"after that he assigned a person to me who said
"ye to sab new dezire me problem hai akdum se breaks marte hai abs motor awaj karte hai " its...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — servicing of car

 jenadebasish on Jun 8, 2018
Dear sir i have purchased one alto k 10 car in 13/12/2017. But due to some problem it was accident in 13/05/2018. I have submitted its in maruti servicing center and after one month it was delivered to me. But at the delivered time my music system was not available when i asked they told me it has some problem so that it will be send to maruti head office. But 1 month happened i am not getting my music system till now when i asked service engineer they told me wait. They will not told me exact news always wait some days.

Kindly do some need full action and suggest me actual what happen...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — get dent from kataria maruti suzuki service centre

 anand49 on Jun 8, 2018
I had put my ciaz rs diesal car for service on 7th for reguler 60k service they have told me to get back car in evening 5.00 clock when i go to pickup my car that time i got some dent on the rear side of fender.
And the supervisor tell me that he will do by tommorow. But today in the noon he call me and told that it will took more 1 day..
This is not the way to work..
Even more the service is very pathetic.
Car was not poeprly wash....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — unfair and unethical business practices

 Antil6350 on Jun 8, 2018
Hi
I m using a maruti suzuki car wagon-r which is regularly serviced by maruti authorised dealer m/s jagmohan automotives, sonipat. Despite of spending hefty amount of car services, my car is in pathetic condition. Jagmohan automotive team are very much irresponsible and have done negligent acts during servicing of my car because of which my car is is pathetic condition. Even i highlighted this matter to ceo of maruti suzuki but all in vain. Kindly spread this message to millions of layman buyers of maruti suzuki so that they think before buying maruti suzuki cars.

Thank you...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — vehicle

 Banjo1234 on Jun 7, 2018
This is about a maruti ritz car that i bought from maruti true value. On the day of the delivery i found the car had major issues with the clutch and ac. On raising concern the dealer asked me to accept the delivery and promised me to fix the ac and clutch issues in due course of time during the free servicing. It turned out to be total false promise and lie and i was later told that all of that would be fixed but i will have to bear all the cost for that. The issues with the vehicle is so much serious that i have problems driving the car, starting the engine and most importantly the mileage which...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — ignis delta bearing registration no jkoiad 7898. faulty brake and clutch

 Aasif Wani on Jun 7, 2018
I have purchased ignis delta on 27 feb 2017 through peaks srinagar. Within first 5000 kms the clutch turned faulty, got replaced at peaks srinagar, at 10000 the brakes failed, got replaced at jamkash kupwara, thereafter at just 20000, the clutch problem recurred has been repaired on tuesdayjune 5th at srinagar, unfortunately the clutch is problem is persistant, the bill has been charged exhorbitantly, being a professional private advocate it has caused mental agony loss of time for giving defective car for valuable money, precious time, it amounts to criminal breach of trust, deficiency of service,...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — complain about

 mkvyas1963 on Jun 6, 2018
Dear sir we have serious complain regarding my maruti swift desire car demege cover in bajaj insurance which taken from your company reccomandation
we have some good relation with your esteem dealer m/s amar car pvt ltd baroda situated in gorwa
since long back we baught three or four cars from them they provide good service due to this track record we are regular servoice our all cars from them, but last year in october month when we go for service and some maintaince work under cover bajaj insurance but this time surveyer taken photo and advise us to renew policy and take ncb then...
Complaint comments  Read comments Complaint category Insurance

Maruti Suzuki India — braking sound and herlin of car

 bgershome on Jun 6, 2018
I purchased the maruti suzuki zdi+ on feb 22 2018 there was a sound occurring while applying brakes and sometimes unknown voice like small thunder due to fear of driving the vehicle and to the safety of me and family members i made more than several times to the company at nagercoil, thuckalay but the complaint was not rectified till date. While today i was driving same jerking and noise occurred and i halted the vehicle and found the car started burning within a second the whole car went on flames and with the help of fire engines the car become a skeleton and totally burned. Hence this complaint....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — baleno car caught fire automatically, very poor service, original parts change

 ankitanand@live.com on Jun 5, 2018
My new baleno carcaught fire on jan 10/18
more than 5months ago company is unable to solve all isuues
authorised service station of maruti exchang orignalparts from our car
in 4-5 months car was deposited many times in service station but complaints are still pending

very poor service, very poor quality, poor quality of staff

Ankit
[protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti ertiga gear synchronizer problem

 Gurpreet singh kanwal on Jun 5, 2018
Ever since i have purchased this vehicle i have had issues with the gear downshifting between gear 3rd to gear 2nd and gear 2nd to gear 1st the synchroniser ring was replaced once on (21113 kms) on 12/7/2016 then again on 31/01/2017 when the vehicle had done 25205 kms even disc clutch and clutch assembly were replaced then. My vehicle has done less than 35000 kms. I. E less then 10 thousand kms since the last clutch and synchronisation ring replacement and the problem has reoccurred.
I too have been driving various cars over the years including some maruti vehicles, but never have i had...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — fraudulent email

 rakhi more on Jun 5, 2018
I received below email. It seems like fradulent email.

This email has been sent to you by freelancer avinash kumar through shine.com
Senior engineer, it, administration, production

Exp: 2 - 9 yrs salary: 0.5 - 6 lpa
Location: all india
Apply now
India limited nelson mandela road,
Vasant kunj, new delhi-110070.
Email: suzukim848@gmail.com
Ref: "maruti suzuki" direct recruitment's offer.
Your resume has been selected from job seeker site for our new plant. The company selected candidates list for senior
Engineer,...
Complaint comments  Read comments Complaint category Job & Career

Maruti Suzuki India — unsatisfied car service

 Dinesh Saluja on Jun 4, 2018
Complaint against -:modern auto mobile hisar.

Ist incident happened when i traveled with my car from gurgaon to hisar and tyre got burst on the way and when i go to maruti dealer in (Hisar modern automobile hisar) first they said we send it to the manufacturer company (Jk tyre ind ltd) and in advance they said that they reject this tyre for the replacement but we are sending this tyre to the company and after two days they said tyre got rejected for the replacement and give me only the 50% money for the replacement and i have to bear the rest of the money. My tyre was in the guarantee....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — faulty parts in brand new car

 Rohan Pathare on Jun 3, 2018
Dear sir/ madam,
Myself rohan pathare, i had purchased a suzuki dizire zdi+ manual version (Mh48 aw 2947) in the month of august in 2017. I purchased it from sai service (Vasai).
Just when 2nd month was completed, there was some scratchy noise coming from wheels. As the noise was coming on continuous basis and i could feel slight vibrations at the time of braking, i approached the technician in sai service and told them the problem, they advised me that the noise was caused because of the moisture in the brake pads.
Now after 6 months, the noise was severe, and vibration...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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