Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
5154
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

TwitterFacebookGoogle+Youtube
Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
908
down
362
up
367
down
191

Phone:
Phone:
+91 11 4678 1000  [Head Office]
up
760
down
308
+91 11 4678 1000  [New Delhi]
up
760
down
308
up
137
down
61
up
106
down
55
up
93
down
43
up
93
down
43
up
79
down
33
+91 80 2212 7385  [Bangalore]
up
81
down
50
up
56
down
33
up
56
down
33
up
57
down
34
up
24
down
16
+91 79 4003 6660  [Ahmedabad]
up
21
down
13
up
8
down
3
+91 36 1234 0140  [Guwahati]
up
6
down
2
up
6
down
3
+91 17 2278 0057  [Chandigarh]
up
10
down
7
up
4
down
2
up
3
down
1
up
3
down
1
up
3
down
2
up
3
down
4
+91 36 1234 0850  [Guwahati]
up
3
down
4
+91 17 2305 8077  [Chandigarh]
up
4
down
5
+91 80 4112 0017  [Bangalore]
up
1
down
2
+91 80 4112 0018  [Bangalore]
up
12
down
13
up
1
down
2
up
1
down
2
+91 80 2212 7384  [Bangalore]
up
1
down
3
+91 40 6672 9999  [Hyderabad]
up
14
down
16
up
15
down
18
up
6
down
17

Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
5154
Pending
0
Resolved
62
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (544)

Maruti Suzuki India Complaints & Reviews

Sort by:

Maruti Suzuki India — warning lamp appear

 cibiarakat on Apr 1, 2018
I have a 2013 model swift dizire vxi kl-06-g 5757. About 7 months ago a warning lights up. I approached jawan service centre muvattupuzha twice. Then popular automobiles elamakkara - ernakulam and they took one day checkup and given a paper citing the complaint and asked me to approach a service centre near to me. I am from idukki - kanjikuzhy. So i went to indus motors thodupuzha. They advised me to change a spare part, it is not ready with them. After one month i again went there. Then they told me that they have to check whether the complaint stated by popular is correct or not. They also took...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — delivery of maruti suzuki brezza (vdi optional)

 bharatkansagra on Apr 1, 2018
I had booked, maruti breeza (Vdi optional), colour :grenite gray in the month of feb-18 with an exchange of old car.
Booking no : sob17003694.
Total booking amount (With exchange) 116000. That time your sale manager confirm that you will confirm to get booked car on first week of april, no need to worry.
But as discussed in this week with your representative, he will not in confidence for delivery. This will not a good impression of maruti over customer.
My request to ensure delivery in this weekend.

Amount for two month are also liable for interest...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — celerio vxi (company fitted cng)

 harshadmahant on Mar 31, 2018
I got a accident at gujarat. My near by maruti suzuki service center at eternal motors, chitra bhavanagar.

After 1 week i got a call from service assistant we have to open your engine there was something damaged in your engine.

After 1 and half month they called me for pick up my car. I was got my car but with in 2 days i face car overheated problem. I was paid them more than 15000/- as a service charge and i buy my car in may 2017 so its still in warranty.
On thursday i go to amar car anand. They check it for 2 days. They told car engine is overheat so coolant...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — overcharge/fictitiously charged/good part declared defaulted and charged

 dhaliwal1989 on Mar 30, 2018
Hello sir this reminder to the complaint dated 5 th nov 2017.
On 1st jan 2017 i have purchased baleno zeeta petrol model from nexa mohali showroom - c-55 indl area ph-7 mohali
On 5th nov 2017 car was serviced as last free service
Balancing tyers, what they did unused stepney tyre as ok tested by the company maruti suzuki declared a default and put a weight of 50 gm and charged for that and when enquired said that defected steipneys are always issued by the company, when protested to refund the amount they said that refund is not our policy we will do next free balancing or...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti suzuki all-new swift 2018

 LalitMotwani on Mar 29, 2018
I booked the all new swift from fortpoint showroom in thane on 9th february, 2018. I recieved the car on 18thmarch, which was already driven for 400+ kms at the time of delivery. The car has been used for test-drives and exhibits, and has lot of interior scratches and defects already.
I was handed over a second-hand test-drive vehicle, and i want a brand new car since i had paid for a brand-new car....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — maruti suzuki celerio amt

 d3cc on Mar 28, 2018
I have purchased maruti suzuki celerio amt zxi model in june 2016.
All services done according to schedule.
Current odometer reading around 9000km

The car has an issue with its mileage delivery i. E. Fuel economy is very poor.
Company claimed figures are faar away.

Knowing to the surrounding traffic conditions and driving ways we expect an averafe figure of around 17-18kmpl.

In hand we are calculating since its purchase we found it to be around 13-14kmpl only.

Service schedule or procedures should make provisions to...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — swift doors noise and bad quality interior.

 Tejbirrana44 on Mar 27, 2018
Mere paas swift vdi 2017 hai. Jisme pehle stering me noise thi or doors or jk ke tyres khrab ho gye the 9000km. Pe hi. Pandit automobil pvt. Lmd. Jagadhari me maine sbhi service krayi or unhone stering or tyres ki problem ko thik kr diya tha pr doors ki problm abhi bhi hai or doors bohot jada noice krte hai maine maruti ko complaint bhi ki pr dealer ya company ne mujhe koi mail nahi ki ya koi satisfied ans. Ni diya....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — ertiga (zdi) low pickup

 Venkat Atluri on Mar 27, 2018
Dear sir,
I a. Venkateswararao having a ertiga (Zdi) purchased in the year 2014 dec, i am happy to have that vehicle, but after 35000 kms i am not comfort with the vehicle due to low pickup. I drive my vehicle below 2000 rpm and less brake usage. I went to showrooms (Varun & jayberi) in visakhapatnam no. Of times, one time they changed clutch, another time they changed some other part, then i contacted mr. Ajay maruti engineer (Visakhapatnam) he engaged mr pratap kumar he checked some parts he also said no problem but vehile runs smoothly for 15 days problem started again, since then i...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — vitara brezza, bluetooth and audio system faulty..

 Sumeet Patni on Mar 24, 2018
Dear maruti suzuki india pvt. Ltd team,
I have been taken delivery of vehicle vitara brezza on dated 18th march 2018,

Using bluetooth and audio system and observed both malfunction / terminates frequently while running..

Would give me really pathetic feel with the class and would insists to replace asap.

Will be doing frequently telecom meetings and suffering because of the such bad quality feel.

Vehicle registered on the name of sumeet rajkumar patni.

Registration no. Is mh 12 qf 0459

Thank you for...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — poor service by dealer

 shivaraman ravi on Mar 24, 2018
I am shivaraman ravi and i am from chennai. I had requested for a test drive of swift 2018 diesel automatic. I had made this request through the portal and i have got a sms stating that the test is scheduled for 23/3/2018 at 10 am and car is provided by popular from east anna nagar.
I got so many calls each asking the same detail and all were from popular automobiles and i had to shout at them as each one wants to know what car i am interested.
Today is the test drive schedule at 10 am and at 9.45 i get a call from popular automobiles to say they do not have a diesel automatic car....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — gear problem of my car dn 09 l 0988 eartiga zdi+

 tejasdadra on Mar 24, 2018
I put my car for repair due to gear slip problem on 23.02.2018 at kataria automobile, balitha
They repair car in extended warranty and i pay rs.3300 for oil and labour cost.
Same problem arise after 2 days. I again put my car for repair in next week, they told that problem got solved.
Same problem arise very next day, i again put my car for repair on 10.03.2018 but problem not solved, service representative told that some part not available with workshop, we will arrange parts in 10 days and repair your car.

But problem not solved till date even after 3 times...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — complaint for not effective working of my baleno car hr 51 bj 3825

 satish09 on Mar 23, 2018
I have purchased baleno delta petrol from vipul motors vide invoice no vsl15001192 dtd 28/03/16. Engine no k12mn4145926 ch no ma3ewb22sgc157491. After second service the car ac was not functional and service centre informed that some rings were cut and set right the issue. The ac was not effected and again approached the service centre and they checked and informed ac now working. This season in feb 18 again the ac was not working and they put gas but subsquently again ac not working the service centre informed replacement of compressor. Again ac was not effective and i have approached the service...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — committed deal not completed.

 Saieicher on Mar 22, 2018
We have purchased 9 cars from my car pvt. Ltd. Pune. The deal committed by the dealer is still pending for last 3 months. Till today they have not given the total receipt's and payment description and closed deal. The sales executives never turned back after delivery. Old vehicles were not collected which were suppose. The buy - back facility and payment is also not cleared. The same unfavorable deal was last 3 years before. The payment of one car is still pending and the car is also with my car, no response given by dealer. It is very very unfair to deal with my car its a type of cheating. Due...
Complaint comments  Read comments Complaint category Car Driving Schools

Maruti Suzuki India — service complaint- thriveni cars salem

 Mani29071985 on Mar 21, 2018
I had given a second free service at Thriveni Cars Salem. On 22.09.2017 I purchased new Maruti dzire. From Tat day itself I had a problem with Thriveni cars Salem. From first delivery itself they didn't look after PDI. There is a rough surface in back bumper and small small brown dots are there. I inform Tat, After Tat they rectify. Now in second service 19.03.2018 they didn't wash properly and my seat covers are dirty and front pumper has been damaged. In this regard I complaint on same day itself. Till now no solution for complaint. Kindly arrange to rectify problem. Thriveni service is not good...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — wagon r car car key

 epa63 on Mar 20, 2018
Dear sir,
On 8/3/18 i have lounched a comlaint for requirement of new keys as my car keys are not working. I had given necessosary documents & made payments to your dealer sai service vasco, goa but even after 12 days they are saying that key is not being dispatched from maruti.in fast moving world if maruti works and treats their customer in such delays it is just surprising so kindly address the issue on fast track.
Thanks & regards,
Ekanath p. Arundekar, ga-06-d-8535=wegonor-vxi
[protected]/[protected]
Epa63@rediffmail.com...
Complaint comments  Read comments Complaint category Employees

Maruti Suzuki India — colour fade issue

 9717485371 on Mar 17, 2018
I purchase swift car from maruti dealer tr sawhney motor gokulpuri wazirabad road on 7/12/15 now my colour is fade i contact maruti dealer tr sawhney gokulpuri wazirabad he taken the pic of my car and says i will contact u in 3-4 days but he doesn't contact me last 20 days. I complain to maruti tollfree no he says the dealer will contact u very soon but the dealer not contact me he give complaint no[protected] now 1 month a go my problem doesn't solve...
Complaint comments  Read comments [2]Complaint category Car Dealers

Maruti Suzuki — alto car battery

 Mansuav Arora on Mar 17, 2018
We had purchased to car with regn no dl4c ac 1866 on 01.01.2017. Car has rum 22000 kms. Car is facing starting problem as the battery is defective. The car is starnded with dd motors dwarka for last two days. I am being told that i will have to wait another few days till battery company replaces battery. Pl look into matter as why i should be penalised i am handicapped without car....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — complaint regarding ertica zdi+ car no. rj14-uk 0789.

 kb agarwal on Mar 16, 2018
Sir,
I kunj bihari gupta resident of a - 69 radha vihar new sanganer road, sodala, jaipur-302019, rajasthan has a complaint regarding ertica zdi+ car no. Rj14-uk 0789. I am complaining for the vibration that occurs when i drive onto speed 75-85. This problem was occurring from the day one when i purchased this car. I have already get it service for two to three times but didn't get it resolved and complaining for the same mistake on first service and second service but nobody cared and nobody even repaired. I gave my car to the prem moter service center, bais godam, jaipur on 13 march 2018...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — defect in cng car (wagon r)

 Bimal Navsaria on Mar 16, 2018
I mr bimal navsaria purchased wagon r cng car number mh02-er-0185 from sai service pvt ltd from andheri east mumbai and my mobile number is [protected]/[protected], purchased in the month of august, and after the third service the car faced a check light issue on the same day and i informed to the concern person about the issue and took my car again to the service center but the mechanic was unable to resolve and said by him that he is unable to detect the issue through the system. Any how he repaired and gave back to me my car, again the same problem occurred and i took my car to service center the...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — non entertainment of complaint just after service

 Singh Krishna pal on Mar 16, 2018
Sir,
Recently my car up32eu9380 picked up for service by workshop of m/s anand motors at chinhat who dropped it as usual after service. While driving the car i noticed an unusual noise from engine box once i ignored but i feel it is due to some lose fitting in engine box i complaint to service manager who call at work shop and put a rubber piece under the broken plastic case. Which i feel broken in force opening of that case because my car was not making any noise in driving before service neither it reported by driver who pick up the car for service nor by any mechanic before service.
Complaint comments  Read comments [1]Complaint category Car Service Centers

Recently Discussed

(3 minutes ago)
Dewan Housing Finance Corporation [DHFL]
home loan/ dhfl not proceed further for pmay benefit
(3 minutes ago)
IIFL
personal loan - balance transfer
(4 minutes ago)
Zerodha
shares bought by admin without my approval
(4 minutes ago)
Triviyaa
return the product
(5 minutes ago)
Idea Cellular
not transferring my postpaid in prepaid

Featured Complaints