Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
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4948
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
4948
Pending
0
Resolved
53
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (521)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — regarding sales

 Ooty on Dec 27, 2017
Sir i have booked wagon r vxi bakers chocolate on 09.11.17 more than 40days more no response and no respect the car booked i abt maruthi rspuram coimbatore i do not what reason for delivery new car and we have ready to buy the car and i m very much disappointed and i decided to cancel the booking and abt maruthi can explain the details for not delivering the new car. And one information while book the abt dealer from rs puram accepting everything and after 40 days more when we make call to abt rs puram coimbatore not attending phone call or thir manager or team leader of abt rspuram not ready to...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki — white colored maruti 800 unauthorised parking of a banned 16 year old maruti 800 car

 om prakash pania on Dec 27, 2017
Sir/madam,
I wish to make a complaint about a 15 years and 11month old white colored maruti 800 car which is parked continuously outside my house in janakpuri. Since the car's fitness is expired it is not authorised to be driven as per the national green tribunal and the motor vehicle act. The car's registration number is dl3cr9011 and is registered in the name of mr rajinder kumar sethi, whom i don't know. I am the owner of flat number 32a, block d1c, janakpuri, and the lady staying in flat 32b says she is the owner of the car and it will always stay here. Since it is not...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — ciaz, my ac direction button didn't work.

 Kartar Singh dahiya on Dec 27, 2017
Hello sir,
When i brought new ciaz car after six months later my car ac wind direction botton didn't work. I take my car at your service center. Your service providers told me that this botton cannot be fixed, we replaced this at 2k cost.
But my car is in warranty period. And this is manufactured defect.
So plz replace this or fix this at no cost.
And i also wanna tell you that your service center always try to fix all car at some cost. Some problems in cars can be fix easily. But your service center always try to make some money by replacing parts. They take no pain...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — cheating in given kits and road tax amount

 G B singh on Dec 26, 2017
Sir I purchases A New Car (Baleno 1.2 Delta) on 28 Nov 2017. I am a poor man
belong to Indian Army. Varun Motor 04 Mat, 01 Charging, washing kit, Ganesh Murati, 02 Kusan, takes about Rs 10500/-. I request many times but till time not return said above items & return amount. Delivery timing I report show room at 3 Oclock (evening) car handover 8 clock (evening).Second thing is when I reported in RTA uppal car inspector said more amount taken by varun Motors. Total amount paid 65115/-. what is actual amount . In view of the abovefacts point. I there fore humble submit the above mentioned points...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — charge for wrong service and complaint not satisfied

 yateendra786 on Dec 26, 2017
I m using your maruti Alto 800 LXI(UP32 FH6434) from 2014. I was facing some battery isseu in my car then visit your service service station KRISHNA MOTORS Address: Hardoi Rd, Thakurganj, Karim Ganj, Lucknow, Uttar Pradesh 226003 and mr. kamlesh sir(service managar) said your battery is damege and and need to change then your prblm is solve and i m paid battery costing 3700rs. But within some day my prblm still then i m said to again now he said this prblm is in your altinater so need to change.Now i m pay for altinater ITS 8660/-Rs but my prbl still......
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — booking car not delivery

 Mahesh choudhury on Dec 26, 2017
Sir, i want to exchange my old swift dezire to new switf dezire. And booked a new swift dezire car on 13.11.2017 from sainath auto link private limited, bolpur. Name of saller mr. Rajib sekh. And booking amount rs 11000/= at the time of booking they told me your old car value rs 395000/=and registration no wb54m 5913 after completing my all documents they told me your car value rs only 330000, and they told me cancel booking. Plz help to refund my booking amount...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — car not picking up for service

 sachin3284 on Dec 26, 2017
Dear team maruti i have request your maruti service centre (Bhatia & company, dakaniya) for picking my maruti swift zxi at my office address dadabari, kota on today morning 9:30 am.
There customer care told me we have send our executive name (Manoj [protected]) to your address for picking up your car but after my 4 calls nobody come for picking up my car.

So, ridiculous service of your service centre.

Regards
Sachin bhatia

+91 [protected]...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — deliberate delay in giving delivery of baleno - sigma - petrol - booked on 25.8.2017

 Rameshku on Dec 26, 2017
I had booked the baleno sigma petrol on 25.8.2017 and paid the booking amount vide cheque no. 42556/25.08.2017 with nexa bhandup, mumbai in the name of mrs ritukumar r tanwar ([protected])

On 11.12.2017, when i called them, mr chirag informed me that vehicle has just arrived and they will call me again for rest of amount. They are insisting me to take extra warranty for the vehicle and other optional which i refused.

Now they are not responding....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — about body paint

 Raosaheb Choudhar on Dec 25, 2017
I have purchased alto k10 at the end of the year 2014 from kankriya automobiles, savedi near big bazaar ahamednagar maharashtra. It was new car. Still it is new car but now the paint of body become dull and there are spots on the body. Now the car body nearly showing the tin of the car. It is used only 7000 km. I have shown this problem to service center and also sales center of kankriya automobiles savedi near big bazaar ahamednagar maharashtra but no one has taken it in consideration. I need the result as early as possible.
Thanks....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — poor quality product and poor response from manufacturer

 Brat Leo on Dec 24, 2017
Dear friends and owners (Present and future) of maruti suzuki vitara brezza please go through the incident of 20 jun 17 and be aware of a situation which may happen to you too.

Once i was also a proud owner of vitara brezza zdi+ car. Few weeks back, the car caught fire in my garage in pune in static condition and got completely burnt. The eye witness of the incident saw the fire originating from the car and spreading to other items which include my valuables, computer and a two wheeler kept in the same garage. Thanks to the fire fighters who managed to confine the fire within the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki — unauthorised parking of a banned 16 year old maruti 800 car

 om prakash pania on Dec 23, 2017
Sir/madam,
I wish to make a complaint about a 15 years and 11month old white colored maruti 800 car which is parked continuously outside my house in janakpuri. Since the car's fitness is expired it is not authorised to be driven as per the national green tribunal and the motor vehicle act. The car's registration number is dl3cr9011 and is registered in the name of mr rajinder kumar sethi, whom i don't know. I am the owner of flat number 32a, block d1c, janakpuri, and the lady staying in flat 32b says she is the owner of the car and it will always stay here. Since it is not...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — car dent service at akanksha automobiles pvt. ltd.

 Vickey Massey on Dec 22, 2017
I gave my baleno registration no. Up32je6466 at akanksha automobiles pvt. Ltd. Moradabad for repair of dent on 14.12.17 with the verbal commitment of getting back the car on 22.12.17 from executive mr. Deepak chandra. As on 22.12.17 i had to rush for my home town lucknow to celebrate my birthday and christmas with my family but due to the carelessness of service center staff i couldn't get back my car on said date, they refused to give my car and delayed it further. My all plan got ruined. Does it takes so much time to get repair the dent?...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — unnecessary work done on my vehicle and charged 39580/-

  George mathew on Dec 22, 2017
My vehicle number kl -38-d[protected] swift vxi (Petrol) km:-64569i have given my vehicle for service on 21/10/2017 at pala popular vehicles and services. Service executive siju miachel attended my case (Front sound). He told me that my steering is having problem and it need to replaced and they adviced me to do the service work of 60000km. But on 26th october he call me and said that during oil change of the vehicle oil is damage. So they opened the top of engine without my permission and i went there, he said me that they have done all the work and the oil is damaged. They i requested him to changes...
Complaint comments  Read comments Complaint category Unauthorized charges

Suzuki Access 125 — total breakdown

 latheeshrichu on Dec 22, 2017
Myself latheesh [protected],
I have purchased suzuki access 125 a couple of months back from apco suzuki calicut. Before second service itself the scooter while driving is getting off while overtaking another vehicle which was very dangerous, fortunately somehow i escaped. After the service the same thing happens yesterday also.
If the problem is not solved immediately i have to go legally.
Email : latheeshrichu@gmail.com
Mobile: [protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Maruti Suzuki India — abt maruti service complaint

 Murugavelu on Dec 21, 2017
My swift vehicle tn 07 am 8094 breakdown in coimbatore balasundaram road on 20.12.2017. I will call the abt roadside assistance and send it to abt maruti puliyakulam branchfor repairing. The same day evening receive the estimate slip. Today morning (21.12.2017) i received estimate thro sms 17000.00. After one hour mr. Prakash service advisor call me and inform rs.8000 adding and around rs. 25000 for repair. All they quoted money is accepted by me. They told today evening the my vehicle will delivery. But now i called the advisor they told spares not available. I trust maruti brand. How spares not...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — alto k10 automatic

 Darshanveer Singh Bhatia on Dec 20, 2017
We purchased alto k10 auto at year 2015 and form 1800kms we are facing problem of gear box from 2years, 2 saal se 10 bar showroom ke taraf se car ko thik karke diya hai but abhii bhi same problem hai, showroom's ke taraf se koi response nahi araha hai. Maruti ke car leke hum fas gaye hai. Hume car ab dusri chahiye. 2saal se showroom ke chakar laga rahe hai or abhii tak problem solve nahi hua. Vo bolte hai wait karo reply ayega. Gadi 2 months se parking me hi khada hai....
Complaint comments  Read comments Complaint category Car Dealers

Suzuki Access 125 — robbery of vehicle parts & pathetic service or no service and getting it charged

 ibgohil on Dec 19, 2017
Dear Sir,

I had today 19/12/2017 given my Suzuki Access 125 for service in one of your service station. invoice no VAD/WCS/005339 JOB NO: R 172957 19/12/2017
serviced at Pathetic Cheating Service Station:
Ravi wheels pvt ltd, near police station, old chhani road, navayard vadodara.

The Pathetic thing was they didn't wash the vehicle properly not even 50% and the best part was that they didn't service the vehicle properly and the servicing time they to was 10-15 minutes with washing.

The Worst part was they changed the bulb Break Light Bulb...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Maruti Suzuki India — not providing registration number.

 soma143 on Dec 19, 2017
My name soma debanshi daughter of haru debanshi residing at vill-kamalpur, khamargachi, balagarh hooghly, ph number -[protected], hereby declare that, i had purchased maruti swift dzire vdi bs iv-dmrdcd3 on 09th of august, 2016 from beekay auto pvt. Ltd (Authorised maruti suzuki dealer) address nh-2, chandni more, sattar mile, burdwan-713101, ph[protected], email-beekay. Bdm. Sal1@marutidealers.com. They have given temporary registration number to run the car on road and promised to give final registration number after few months. Later when i had asked for final registration number, they have...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — not getting car part

 Tejas Fadadu architect on Dec 18, 2017
I serviced my ritz gj3dg541 at atul motors workshop at university road, rajkot-360005, gujrat (In august 2017... May be, it was my last service date)... I demanded 2 parts to purchase, one of it was antenna, which they ordered for me and after 1.5month they got it.., 2nd part was related to water sealing and i don't have its definite name. More than 3 months past and i was not informed till today whether i will get that part or not.. I had reminded them before 1.5 months for that water sealant part, but they were completely unaware about that.. So i requested to take seriously and order it for my...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — maruti true value

 Gokul G Nair on Dec 17, 2017
Hi,

I am gokul gop from kerala trivandrum. I would like to buy a used car from maruti.

I went through couple of cars. I liked one.

I am interested to buy this at this price as it seems well maintained as well.

As per true value site i could see 2010 maruti swift petrol with 60plus kms, priced at 1.75lakhs listed available in pongamoodu outlet.

Please check and confirm the mentioned details are correct or not? Attached screenshot for your reference.
Mail :ggokul44@outlook.com...
Complaint comments  Read comments Complaint category Car Dealers

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