Claimed

Maruti Suzuki India Complaints & Reviews

1.3
Last updated Apr 23, 2024
Complaints 6886
Resolved
1707
Unresolved
5179
Quick Links
Statistics
Share
Contacts

File a complaint to Maruti Suzuki India

Having problems with Maruti Suzuki India?

File a complaint and get it resolved by Maruti Suzuki India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Maruti Suzuki India
Customer Service Contacts

Maruti Suzuki India Phone Numbers

Toll free
1800 1800 180
1384
556
1800 102 1800
494
267
Phone
+91 11 4678 1000
1096
470
+91 11 4678 1000
1096
470
+91 22 2659 0478
195
99

View more phone numbers

Fax
+91 11 4615 0275
+91 11 4615 0276

Maruti Suzuki India Website

Maruti Suzuki India Head Office Address

1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India
110070

Maruti Suzuki India reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I bought new alto car from Pratham motors Bangalore in Dec 2021, got it delivered in Jan 2022.
Immediately I got Covid and did not use it for many weeks. Once I started using I noticed that whenever I unlock the door it gets stuck I can't come out or get in.
I use other doors by climbing out of the seat. There was an issue with another passenger door too.
This happened intermittently so I was very confused. Then after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sufaj
from Ghaziabad, Uttar Pradesh
Oct 21, 2022
Report
Copy

Mileage is too low Celerio CNG

I purchased Maruti celerio cng 2022, mileage is too low as compared to the claim during purchase...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhigungun
Oct 21, 2022
Nov 15, 2022
This thread was updated on Nov 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fully Paid DO REQUIRED OF UP80EU4215

I want to tell you that my vehicle registration number UP 80 EU 4215 Swift Dzire met with an accident in Gwalior, which is insured from Royal Sundaram Companywide Policy No is MOP[protected].

When I was talking about Maruti's customer care, he talked about your showroom Nikunj Motors Gwalior, and we put our car for service at your place for a cashless facility, which is insured by Royal Sundaram Insurance Company. You used...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HEEM MALAY DAS
Oct 19, 2022
Report
Copy

Bad repair and misbehavior of employee

Address:North Lakhimpur, Assam

This complaint is regarding my Maruti Suzuki Baleno. The workshop repaired the car in a very poor way, not all my problems are solved yet despite the period of 1 year 2 months. And also i was misbehaved by the employee when i tried to gather information regarding the issues of my car....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayur5450
Oct 19, 2022
Report
Copy

Poor quality Tyre on new vehicles

We bought a ertiga 4 months ago, and today a small stone get inside of Tyre from middle of Tyre resulting flat tyre on middle of a road . And now the company is ignoring us by saying the Bridgestone company tyre they provided with car it has no warranty, I mean, dose it make sense to buy 13 lac vehicle and you got your Tyre cut because of poor quality tyre you need to buy new one . feels like waste of money...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nigotiya
from Hindaun, Rajasthan
Oct 18, 2022
Report
Copy

Booked a new brezza car

Address:Hindaun city rajasthan

Sir I virendra singh i have booked new brezza zxi on 19 sep 2022 at my nearby showroom hindaun city rajasthan. An executive Mr gaurav assured me that my car will be delivered by dhanteras positively. After his promise I booked But today he simply denying me and told me that it is not possible to provide car on dhanteras. It is my first car and I believe on Maruti so much but today I and my family is so sad.Before this booking I had intrest...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Gulyani
from Delhi, Delhi
Oct 15, 2022
Report
Copy

Deficiency in service

Address:Tis Hazari Delhi

I sold my maruti car 800 to Rana motors in 2015 car registration no DL3cz0307 but Rana motors sold this car to another party with out transferred in his name i received a summon regarding above car...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rimzz
from Ahmedabad, Gujarat
Oct 14, 2022
Report
Copy

Not providing paperwork to file insurance claim or not considering in warranty.

Address:27 , Jaitun Park Maninagar East ahmedabad Gujarat 380008

I had problem in my car and i brought to maruti kataria in ahmedabad on aug 22/2022. MARUTI SWIFT VXI bearing Registration No: GJ27DB4652 As per the said inspection by workshop, it has been observed that the connecting rod was bent/broken and resulted in severe engine damage. Based on the said inspection, and pattern of bending of connecting rod, confirms the case of ‘hydrostatic lock’. Kindly note that this kind of failure is outside...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhisheksapfi
from Delhi, Delhi
Oct 14, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broken promise after car delivery

Address:Maruti Nexa Patel Motor Free Ganj Ratlam

Dear all,

I would like to share a beautiful experience of buying my car with NEXA PATEL MOTER RATLAM.
Before buying a car from nexa patel motar ratlam, I have heard many times about the negatives Feedback by Maruti Arena Patel Motors Ratlam . But in spite of this I was very impressed with the Ignis car ( Nexa product not from patel motors) due to which I went to the Nexa showroom, the Ignis car in the showroom impressed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijay_1984
from Nalagarh, Himachal Pradesh
Oct 14, 2022
Report
Copy

Complaint regarding car default(getting bonnet heat instantly) not purchesed alto k10 vxi +

Address:vill dadi bhola tehsil - nalagarh distt- solan (HP)174101

From: [protected]@macleodspharma.com [mailto:[protected]@macleodspharma.com]
Sent: 07/10/22 3:42 PM
To: goyal.[protected]@gmail.com; [protected]@maruti.co.in
Subject: complaint regarding car default(getting bonnet heat instantly)

To
Goyal Motor Team/Maruti

This is to inform you that I, Vijay kumar S/O Sh. keshwa Nand residences Vill. Baroha, P.O. Ser, Tehsil Jhandutta, Distt- Bilaspur (H.P)-174031....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bibisona
from Howrah, West Bengal
Oct 13, 2022
Report
Copy

Reporting an incident of gross negligence in the vehicle servicing (WB12AV8112)

This is your information, I have serviced my car Maruti Ertiga vdi hybrid (WB12AV8112) at your authorised service centre Bhandari Automobiles, Salap, Howrah on 27th August 2022.

Kindly note I have purchased said car on 12th October 2018 and same under my ownership since then and has been getting service at your authorised service and regular service interval as p set guideline pursuant with your company service manual.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have worked in Maruti Suzuki from the period of May 2018 to Dec 2019 and i could not able to transfer the funds to the current organization inspite of several reminders to the concerned person from PF department.

My PF no is HR/1215/294985...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
The new Grand vitara is the Maruti's current champion for compact SUV, only problem lies within the interior of car wherein the Blind of the sunroof is so thin that it creates heating issues for it's passengers as the climate is very hot and humid in India.

I wish that Maruti could just improvise in this, surely it will generate more customers so it's a win win for both parties....
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
M
Mohammed Sakheem
Oct 6, 2022
Report
Copy

More than 4 months now,but still Ertiga not delivered yet

Address:Bengaluru

Via corporate, placed this order with Varun Motors, Bengaluru, but it is now more than 4 months but there is no update on the delivery.
I have been following up with the dealer and he says that Maruti Suzuki is not dispatching any Ertigas to them.
Order number - SOB22000255
Order date - 18-May-22
Cust_CD - [protected]
Customer name - Glaxosmithkline Consumer Private Limited
Model - MARUTI ERTIGA ZXI+ATbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
simransinghchani
from New Delhi, Delhi
Oct 2, 2022
Report
Copy

Quality of sheet body being used for manufacturing cars

Address:Tilak nagar, new delhi-18

I want to show the quality of body. It's never hit. It's only a normal hand pressure applied on body which make as a dent. If this type of body or guage sheet is using in manufacturing of maruti cars so how can you prove your quality assurance supplied to buyer....
+4 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sharma2311
from Chandigarh, Punjab
Oct 2, 2022
Report
Copy

Brand new car ac not working car only 7600 km running

Address:Tricity auto patiala road zirakpur

PRIYANSHU SHARMA
CHANDIGARH
MOBILE - [protected]
Email address - [protected]@gmail.com
Date - 25.9.22
Name of dealer - TRICITY ZIRAKPUR
Street - PATIALA ROAD
Suburb/Town - ZIRAKPUR
State Postcode - Punjab 140603
Dear Maruti
Re: (MARUTI VITARA BREEZA VXI, model 2022)
On (17.1.2022) I purchased a motor vehicle from your dealership Tricity Auto zirakpur ( MARUTI VITARA...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sriram subramanian2006
Sep 26, 2022
Report
Copy

Booking amount not refunded inspite of cancellation of the booking

I have e-booked Maruti ertiga zxi cng variant in the month of 20th April 2022. The booking made through marutis official website and I selected the preferred delivery from Popular maruti Pallikarani, Chennai Branch. Since the popular showroom took a long time to deliver... (Even till now no delivery).. i have cancelled the booking on 15th Sep 2022. the website said it will take 3 to 4 working days. But till now the refund is not processed....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BHAUMIK PANCHAL
from Surat, Gujarat
Sep 22, 2022
Report
Copy

Fraud by Kiran Motors, Bodeli, Pin 391135, Gujarat

Address:Kiran Motors, Bodeli, Di-Chhotaudepur, Gujarat, 391135

#FarudMarutiSuzuki #FraudKiranMotors

1 महीने में गाड़ी मिल जाएगी ऑर्डर बुकिंग फॉर्म पर लिखकर मारुति वालो ने मुझसे बुकिंग ले लिया, अब 2 महीने को होने आए तब कार आपको नही मिल सकती केंसल करवा लो...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hirendra Narayan Ghoshal
Sep 16, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Report
Copy

Repeated servicing of my Ertiga car and recurrence of the same problem again and again.

I have purchased my Maruti Suzuki Ertiga car Petrol (WB20AZ2928) at the fag end of March 2018 from OSL Motocorp Pvt. Ltd. Since then I have serviced my car regularly from Maruti approved service centers. Last 5 times I serviced my car from Dewars Garage Ltd., 27/2, Taratala Road, Kolkata 700088.

On 14.07.2022 (at a milometer reading 13, 826 Km) I noticed Malfunction Indicator Light on the dash board and felt that the engine...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin0007
from Sonipat, Haryana
Sep 14, 2022
Report
Copy

Suzuki Intruder 155

Address:Sonipat Haryana

1. I bought my Suzuki Intruder 155 in 2019 from Sodhi Auto Sonipat Haryana - 131001but just few days later I had observed noise in handle bar and I visited to showroom and they just tight handle bar but the problem doesn't resolved and again I visited showroom and they didn't do anything meaningful and the scenario continues for a year and once 1 year completed, they told me Cone set is broken and charged for this and after part replacement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy