Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4934
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 36 1234 0850  [Guwahati]
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+91 40 6672 9999  [Hyderabad]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 17 2305 8077  [Chandigarh]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
4934
Pending
0
Resolved
66
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — maruti suzuki new dzire

 Vishal Sainiadvocate on Jun 9, 2018
I purchased new dezire on 25/6/2018 from date of purchase itself there was abs warning lights i have video recording of that also after second service they came to know that there is abs lights on in the car maruti enginers tell that its a minor issue and fixed the abs lights then after sometimes i had issues with breaks when i press breaks sounds come from break annoying sound i reported this incident to service incharge "aman" karnal motor kurukshetra"after that he assigned a person to me who said
"ye to sab new dezire me problem hai akdum se breaks marte hai abs motor awaj karte hai " its...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — servicing of car

 jenadebasish on Jun 8, 2018
Dear sir i have purchased one alto k 10 car in 13/12/2017. But due to some problem it was accident in 13/05/2018. I have submitted its in maruti servicing center and after one month it was delivered to me. But at the delivered time my music system was not available when i asked they told me it has some problem so that it will be send to maruti head office. But 1 month happened i am not getting my music system till now when i asked service engineer they told me wait. They will not told me exact news always wait some days.

Kindly do some need full action and suggest me actual what happen...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — get dent from kataria maruti suzuki service centre

 anand49 on Jun 8, 2018
I had put my ciaz rs diesal car for service on 7th for reguler 60k service they have told me to get back car in evening 5.00 clock when i go to pickup my car that time i got some dent on the rear side of fender.
And the supervisor tell me that he will do by tommorow. But today in the noon he call me and told that it will took more 1 day..
This is not the way to work..
Even more the service is very pathetic.
Car was not poeprly wash....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — unfair and unethical business practices

 Antil6350 on Jun 8, 2018
Hi
I m using a maruti suzuki car wagon-r which is regularly serviced by maruti authorised dealer m/s jagmohan automotives, sonipat. Despite of spending hefty amount of car services, my car is in pathetic condition. Jagmohan automotive team are very much irresponsible and have done negligent acts during servicing of my car because of which my car is is pathetic condition. Even i highlighted this matter to ceo of maruti suzuki but all in vain. Kindly spread this message to millions of layman buyers of maruti suzuki so that they think before buying maruti suzuki cars.

Thank you...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — vehicle

 Banjo1234 on Jun 7, 2018
This is about a maruti ritz car that i bought from maruti true value. On the day of the delivery i found the car had major issues with the clutch and ac. On raising concern the dealer asked me to accept the delivery and promised me to fix the ac and clutch issues in due course of time during the free servicing. It turned out to be total false promise and lie and i was later told that all of that would be fixed but i will have to bear all the cost for that. The issues with the vehicle is so much serious that i have problems driving the car, starting the engine and most importantly the mileage which...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — ignis delta bearing registration no jkoiad 7898. faulty brake and clutch

 Aasif Wani on Jun 7, 2018
I have purchased ignis delta on 27 feb 2017 through peaks srinagar. Within first 5000 kms the clutch turned faulty, got replaced at peaks srinagar, at 10000 the brakes failed, got replaced at jamkash kupwara, thereafter at just 20000, the clutch problem recurred has been repaired on tuesdayjune 5th at srinagar, unfortunately the clutch is problem is persistant, the bill has been charged exhorbitantly, being a professional private advocate it has caused mental agony loss of time for giving defective car for valuable money, precious time, it amounts to criminal breach of trust, deficiency of service,...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — complain about

 mkvyas1963 on Jun 6, 2018
Dear sir we have serious complain regarding my maruti swift desire car demege cover in bajaj insurance which taken from your company reccomandation
we have some good relation with your esteem dealer m/s amar car pvt ltd baroda situated in gorwa
since long back we baught three or four cars from them they provide good service due to this track record we are regular servoice our all cars from them, but last year in october month when we go for service and some maintaince work under cover bajaj insurance but this time surveyer taken photo and advise us to renew policy and take ncb then...
Complaint comments  Read comments Complaint category Insurance

Maruti Suzuki India — braking sound and herlin of car

 bgershome on Jun 6, 2018
I purchased the maruti suzuki zdi+ on feb 22 2018 there was a sound occurring while applying brakes and sometimes unknown voice like small thunder due to fear of driving the vehicle and to the safety of me and family members i made more than several times to the company at nagercoil, thuckalay but the complaint was not rectified till date. While today i was driving same jerking and noise occurred and i halted the vehicle and found the car started burning within a second the whole car went on flames and with the help of fire engines the car become a skeleton and totally burned. Hence this complaint....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — baleno car caught fire automatically, very poor service, original parts change

 ankitanand@live.com on Jun 5, 2018
My new baleno carcaught fire on jan 10/18
more than 5months ago company is unable to solve all isuues
authorised service station of maruti exchang orignalparts from our car
in 4-5 months car was deposited many times in service station but complaints are still pending

very poor service, very poor quality, poor quality of staff

Ankit
[protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti ertiga gear synchronizer problem

 Gurpreet singh kanwal on Jun 5, 2018
Ever since i have purchased this vehicle i have had issues with the gear downshifting between gear 3rd to gear 2nd and gear 2nd to gear 1st the synchroniser ring was replaced once on (21113 kms) on 12/7/2016 then again on 31/01/2017 when the vehicle had done 25205 kms even disc clutch and clutch assembly were replaced then. My vehicle has done less than 35000 kms. I. E less then 10 thousand kms since the last clutch and synchronisation ring replacement and the problem has reoccurred.
I too have been driving various cars over the years including some maruti vehicles, but never have i had...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — fraudulent email

 rakhi more on Jun 5, 2018
I received below email. It seems like fradulent email.

This email has been sent to you by freelancer avinash kumar through shine.com
Senior engineer, it, administration, production

Exp: 2 - 9 yrs salary: 0.5 - 6 lpa
Location: all india
Apply now
India limited nelson mandela road,
Vasant kunj, new delhi-110070.
Email: suzukim848@gmail.com
Ref: "maruti suzuki" direct recruitment's offer.
Your resume has been selected from job seeker site for our new plant. The company selected candidates list for senior
Engineer,...
Complaint comments  Read comments Complaint category Job & Career

Maruti Suzuki India — unsatisfied car service

 Dinesh Saluja on Jun 4, 2018
Complaint against -:modern auto mobile hisar.

Ist incident happened when i traveled with my car from gurgaon to hisar and tyre got burst on the way and when i go to maruti dealer in (Hisar modern automobile hisar) first they said we send it to the manufacturer company (Jk tyre ind ltd) and in advance they said that they reject this tyre for the replacement but we are sending this tyre to the company and after two days they said tyre got rejected for the replacement and give me only the 50% money for the replacement and i have to bear the rest of the money. My tyre was in the guarantee....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — faulty parts in brand new car

 Rohan Pathare on Jun 3, 2018
Dear sir/ madam,
Myself rohan pathare, i had purchased a suzuki dizire zdi+ manual version (Mh48 aw 2947) in the month of august in 2017. I purchased it from sai service (Vasai).
Just when 2nd month was completed, there was some scratchy noise coming from wheels. As the noise was coming on continuous basis and i could feel slight vibrations at the time of braking, i approached the technician in sai service and told them the problem, they advised me that the noise was caused because of the moisture in the brake pads.
Now after 6 months, the noise was severe, and vibration...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — faulty noisy brakes - new dzire zxi+ amt petrol

 snmodi on Jun 1, 2018
Hi all, same case here. I am having really bad experience while applying sudden brakes or brakes at slow speed or on the downhill. They produce such bad noise that i don’t even want to apply brakes in my car. The new dzire zxi+ amt i bought just in march 2018 and since then it has been producing such bad noise. They took back my car on request a couple of times but still the same issue, the noise while applying brakes hasn’t gone at all. Kindly help.

Regards,
Siddharth...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — car not delivered

 PRAVEEN BAJANTRI on Jun 1, 2018
Dear sir/ madam,

I have booked a vehicle on last week of april 2018, with revenkar motors, hubli, karnataka and told that the vehicle shall be delivered on 20th may 2018 and failed to deliver then on 30th they have called saying that the vehicle is ready with all the accessories of rs. 23, 000/- without which they will not deliver. Name: praveen [protected]...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — product complaint

 amitmanocha on Jun 1, 2018
Dear Sir,
I purchased Maruti Celerio LXI on 17th june 2015 in name Ritu Manocha registration no DL12CG4018, starting from 1st service I.m complaining of pickup & throttle issue, but repair the same & again after 3-4 months the problem gets repeated which needs to revisit the workshop for complaint.Total running of vehicle as on date is 13620KM & same serviced by Rana Motors Delhi since purchase.
pl do needful to get it resolved.

Regards
Amit
[protected]...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — complaint about poor service of car by m/s rohan motors, mathura road new delhi-44

 chaudhryanam on May 31, 2018
I have been very old customer of maruti car having at present maruti d zire vxi purchased in 2017 from m/s rohan motors, mathura road new delhi-44.

I have to submit that i had given the said car for second service to the workshop of m/s rohan motors on 29.05.2018. They had promised to return the car after due service on 29.05.2018. I had tried on the service no. Several times but no response from their side. After all i had talked once with the representative in their workshop but they talked rudely and till the time they did not give my car back to me. My car should be returned...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — delaying the delivery of my car no dl4c ax2265 by pasco service station sohna road

 sunildhunela on May 31, 2018
डिअर सर मैंने अपनी गाड़ी एक्सीडेंटल क्लेम के लिए पास्को सोना रोड में दी थी उन्होंने 30 तारीख को मुझे गाड़ी डिलीवरी के लिए बोला था आज 31 को उन्होंने 11:00 बजे के लिए फिर दोबारा बोला 11:00 बजे वह मुझे कहते हैं कि गाड़ी हम आपको आज नहीं दे पाएंगे जब...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — rto passing is wrong

 abhi bade on May 31, 2018
Hi
Sir/madam
I am mr ganesh bade from karjat raigad
Punches a maruti suzuki swift vdi from excell autovista pvt ltd malad mumbai but there is dome kind of mistakes in my deal
I am not satisfied with the deal m leaving at karjat my rto zone is mh 46 and shooroom do passing some another at mh04 plz help me as soon as possible
Regards
Ganesh bade
[protected]
[protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — fraud or cheating done by the dealer

 ShrilKisna Chetan Bharadwaj on May 31, 2018
महोदय,
मैंने गत वर्ष दिनांक 25/07/2017 को मारुति की celerio zxi कार mp 13 cb 9297, रुक्मणी मोटर्स प्राइवेट लिमिटेड उज्जैन मध्यप्रदेश से खरीदी थी। कार लेते वक्त मुझसे कई वादे किए गए थे। कार का invoice मुझे दिया गया, जिसमें मेरे द्वारा रुक्मणी मोटर्स उज्जैन...
Complaint comments  Read comments Complaint category Car Dealers

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