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Maruti Suzuki India Complaints & Reviews

1.3
Updated: Dec 18, 2025
Complaints 6904
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Maruti Suzuki India reviews & complaints page 9

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A
abhigungun
Oct 21, 2022
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I want to tell you that my vehicle registration number UP 80 EU 4215 Swift Dzire met with an accident in Gwalior, which is insured from Royal Sundaram Companywide Policy No is MOP[protected].

When I was talking about Maruti's customer care, he talked about your showroom Nikunj Motors Gwalior, and we put our car for service at your place for a cashless facility, which is insured by Royal Sundaram Insurance Company. You used to see cashless facility Mahendra Sharma ji, who is no longer working here. At the time of Mahendra Sharma ji, the insurance company approved ₹ 3, 20, 000, And said that if they DO of full money comes, you will leave the car.

All these things are in the notice of your Company's AGM Mrs. Samta Tiwari. After Mahendra Sharma ji left the job, our conversation for the service of the car continued to be on the phone with Samta Tiwari. During the service of the car, we also visited Gwalior twice from Agra, but the visit did not yield any result. We were asked for permission to come to Agra to change the half engine of the vehicle Agra RI demands half engine pieces, when asked to Samta Tiwari for half engine, he refused to give half engine, He had said that there is a demand for pieces of the same half engine to write from Agra RI. Meanwhile, after nearly two months, On July 26, with permission from the RI (RTO AGRA), I gave Nikunj motors Gwalior. A few days later, the delivery order from Royal Sundaram was issued.

In which a short payment of ₹ 89, 000 was approved, when we asked the insurance company why you have given a short payment, the insurance company said that we have not given permission for half engine. Samta Tiwari ji is saying that permission to change the half engine was received from the insurance company. Now no one is giving proof of who is telling the truth between the two. It's going to be about Six months since my car.

Samta Tiwari has imposed a day fine on Me for parking the car at Rs 500.

I have proof of mail and voice recording of all these conversations

The case has also been registered with Maruti Insurance and Royal Sundaram grievance but there is no response from there either.
Nov 5, 2022
Complaint marked as Resolved 
I have been mailing the company for the last five months and have been constantly calling customer care but there is no response from there. The mail ID I have complained to EMAIL id IS- [email protected] Complaint No- MI220825501680 and Email Id - [email protected], complaint No - 8832930725 & 1086876415. Mr. Vishal ji has spoken to him many times about this, but he has not been talking for a month. Try to talk to Vishal ji by calling customer care many times, but do not connect the call, customer care nor did the callback arrange. Customer care doesn't respond correctly, I have been tortured for the last six months Regards Ravi Kumar Rathore Mob-9719580581
Maruti Suzuki India customer support has been notified about the posted complaint.
Nov 15, 2022
Updated by abhigungun
Till date No response by Maruti Suzuki
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    HEEM MALAY DAS
    Oct 19, 2022
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    Address: North Lakhimpur, Assam

    This complaint is regarding my Maruti Suzuki Baleno. The workshop repaired the car in a very poor way, not all my problems are solved yet despite the period of 1 year 2 months. And also i was misbehaved by the employee when i tried to gather information regarding the issues of my car.
    Maruti Suzuki India customer support has been notified about the posted complaint.
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      Mayur5450
      Oct 19, 2022
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      We bought a ertiga 4 months ago, and today a small stone get inside of Tyre from middle of Tyre resulting flat tyre on middle of a road . And now the company is ignoring us by saying the Bridgestone company tyre they provided with car it has no warranty, I mean, dose it make sense to buy 13 lac vehicle and you got your Tyre cut because of poor quality tyre you need to buy new one . feels like waste of money
      +2 photos
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        N
        Nigotiya
        from Hindaun, Rajasthan
        Oct 18, 2022
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        Address: Hindaun city rajasthan

        Sir I virendra singh i have booked new brezza zxi on 19 sep 2022 at my nearby showroom hindaun city rajasthan. An executive Mr gaurav assured me that my car will be delivered by dhanteras positively. After his promise I booked But today he simply denying me and told me that it is not possible to provide car on dhanteras. It is my first car and I believe on Maruti so much but today I and my family is so sad.Before this booking I had intrest in Hyundai creta but after Mr gauravs promise I change m plan and booked brezza And after this incident I call Hyundai showroom room They told me that they provide me creta on dhanteras but my interest in brezza only so today my heart broken totaly I m very sad . My fastival diwali going to very bed So my humble request u sir take action accordingly and provide me brezza car dhanteras.
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          A
          Amit Gulyani
          from Delhi, Delhi
          Oct 15, 2022
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          Address: Tis Hazari Delhi

          I sold my maruti car 800 to Rana motors in 2015 car registration no DL3cz0307 but Rana motors sold this car to another party with out transferred in his name i received a summon regarding above car
          Maruti Suzuki India customer support has been notified about the posted complaint.
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            R
            Rimzz
            from Ahmedabad, Gujarat
            Oct 14, 2022
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            Address: 27 , Jaitun Park Maninagar East ahmedabad Gujarat 380008

            I had problem in my car and i brought to maruti kataria in ahmedabad on aug 22/2022. MARUTI SWIFT VXI bearing Registration No: GJ27DB4652 As per the said inspection by workshop, it has been observed that the connecting rod was bent/broken and resulted in severe engine damage. Based on the said inspection, and pattern of bending of connecting rod, confirms the case of ‘hydrostatic lock’. Kindly note that this kind of failure is outside the purview of warranty. I have extended warranty as well as i have comprehensive Insurance with Tata Aig Policy Number: [protected] now they are now providing paper work to file insurance claim and the not doing there work honestly to provide warranty.
            Maruti Suzuki India customer support has been notified about the posted complaint.
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              A
              abhisheksapfi
              from Delhi, Delhi
              Oct 14, 2022
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              Address: Maruti Nexa Patel Motor Free Ganj Ratlam

              Dear all,

              I would like to share a beautiful experience of buying my car with NEXA PATEL MOTER RATLAM.
              Before buying a car from nexa patel motar ratlam, I have heard many times about the negatives Feedback by Maruti Arena Patel Motors Ratlam . But in spite of this I was very impressed with the Ignis car ( Nexa product not from patel motors) due to which I went to the Nexa showroom, the Ignis car in the showroom impressed me a lot.

              Nexa Ocean Motors Geeta Bhawan Square Indore, Sales executive Akanksha Pandey gave me very good offers and value for my car,
              Also very good value offered to me by Faridabad Nexa Showroom Sales Manager Saurabh shrivastava,
              (all managers No available and they should discussed if you needed)

              i am a bank manager and i am posted in ratlam, , I resident of Bhopal and my family lives in Indore.So I wanted to buy the car from Indore Nexa Showroom but after visiting Ratlam Nexa Showroom, it was decided by the sales manager to give me the same offer as Nexa Showroom Indore also provide me Indore registration,

              Sales managers Sarabjit Singh and Ajit Singh Parihar were asked to provide Suzuki Connect and all the accessories which were being provided by Indore and also all was shared with at time of deal, but the price of the car was still being asked for more. They clearly promised me by the sales manager that he will give me the car at the time of delivery with all the accessories and the payment was made from him saying that,

              After processing the entire payment, he asked me to deliver the vehicle at 7:00 pm.,

              While taking the car in the evening, there was no such accessory mentioned in the car as per him commitment, they asked me that they will fixed all accesories after a few days.
              After following for a few days, he said that the accessory is still pending from Nexa.
              This pendency was maintained even after few days, And after a few days, I had told to manager I had bought the car from here he forget me .And he used to tell me that the pendency is still there.

              Every time I went and would be told that the order has been made but your accessories have not arrived yet.

              And on leaving today, Nexa manager told that sir this accessory was not included in your deal,

              Sir, this accessory (the accessory i'm talking about) is only 3-4k as per your showroom value, and it does not even matter such a big deal for me,

              In banking sector, we call this banking fraud this type of false commitment and customer can take recourse to consumer court or RBI,

              Please suggest where I can go for this type of calls commitment in Automobile sector..

              The customer does not take the car everyday, who came to your showroom with some bad intention,
              But do you give so much pressure to the sales target that your sales executive so they cheats a family with a wrong commitment?

              I have very good feedback of Nexa car Patel Motar Indor but for this fraud done by patel motors ratlam so pls help me where can i go, because my experience by patel motors indore has been very good, and many people suggest me you should buying car from ocean Motors nexa showroom Indore,

              It's been 3 months since I bought the car, On this Diwali occasion I am gifted you my one more pending Suzuki connect accessory and all other pending accessory to Nexa, request you to please put all accessories in your,

              Thank
              Abhishek Dubey
              Oct 15, 2022
              Complaint marked as Resolved 
              problem is solved and i am satisfied as per the commitment by dealer, sorry can't share detail
              Maruti Suzuki India customer support has been notified about the posted complaint.
              Oct 14, 2022
              Updated by abhisheksapfi
              this was my mail that i had send to all member of maruti Nexa after long time
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                V
                vijay_1984
                from Nalagarh, Himachal Pradesh
                Oct 14, 2022
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                Address: vill dadi bhola tehsil - nalagarh distt- solan (HP)174101

                From: [protected]@macleodspharma.com [mailto:[protected]@macleodspharma.com]
                Sent: 07/10/22 3:42 PM
                To: goyal.[protected]@gmail.com; [protected]@maruti.co.in
                Subject: complaint regarding car default(getting bonnet heat instantly)

                To
                Goyal Motor Team/Maruti

                This is to inform you that I, Vijay kumar S/O Sh. keshwa Nand residences Vill. Baroha, P.O. Ser, Tehsil Jhandutta, Distt- Bilaspur (H.P)-174031. I had booked Alto-K10 VXI+ Car from Goyal Motor agency Nalagarh, Distt- Solan (HP ) on dated 24/08/2022. On dated 03/10/2022 at the time if delivery of Vehicle it is found that Bonnet of the car got heated very fast. I have informed the same to the concern person in the agency and he accept that something is actually happening. So we didn’t received the Car and request them to replace the car as I was not comfortable with old one. I informed the same to concerned person Mr. Yogesh & Mrs. Archna. They advised me pick the same car but I didn’t want the same car. So they ask me to Canceled the RC and other documents with Cancelation charges, only then they can replace the car.
                After paying the full payment they are forcing to take the same car which is found technical fault as mentioned above. Please look at the matter and provide me the new car with RC and other documents.

                Without receiving my car with RC how I will cancel the RC and rest of the documents which is already with Goyal Motor Nalagarh. Hoping you understand my problem and resolve the issue ASAP.
                if no any responded we share the detail all social media (face book, whats app, tweeter), and go the consumer court and tell all people Goyal motor sale the wrong /default product of maruti suzuki india .

                Thanks & regards
                Vijay Kumar

                [protected]/[protected]
                Maruti Suzuki India customer support has been notified about the posted complaint.
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                  B
                  bibisona
                  from Howrah, West Bengal
                  Oct 13, 2022
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                  This is your information, I have serviced my car Maruti Ertiga vdi hybrid (WB12AV8112) at your authorised service centre Bhandari Automobiles, Salap, Howrah on 27th August 2022.

                  Kindly note I have purchased said car on 12th October 2018 and same under my ownership since then and has been getting service at your authorised service and regular service interval as p set guideline pursuant with your company service manual.

                  To my utmost surprise I was finding difficulty engaging gears while I was on my way 2a destination by Durgapur express and eventually the gearbox was found malfunctioning while the car was in motion on highway on 4th October 2022. I I tried to call Maruti 24 hours road service but invain.

                  Later it was found on inspection, the gearbox was damaged probably due to lack of gear oil and the oil chamber nut was loose, not tight well.

                  It is pertinent to know that my car is not set as old to have this kind of gearbox issues especially within 36 days of servicing from your authorised service centre.
                  I reported this matter service advisor of Bhandari automobiles, Salap, Howrah on 6th October 2022 because o[censored]pto 5th October the service centre was closed due to Durgapuja festival.
                  Then I complained Bhandari Automobiles by phone.

                  I sought an appropriate explanation from your side with regard to this constitutional infirmity attributable to the alleged negligent serving which has caused immense inconvenience and endangered my life and my family.

                  Thanking you,

                  Yours faithfully

                  Ramaprasad Bhattacharya
                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                    K
                    Kayalalex
                    Oct 12, 2022
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                    I have worked in Maruti Suzuki from the period of May 2018 to Dec 2019 and i could not able to transfer the funds to the current organization inspite of several reminders to the concerned person from PF department.

                    My PF no is HR/1215/294985
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                      M
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                      The new Grand vitara is the Maruti's current champion for compact SUV, only problem lies within the interior of car wherein the Blind of the sunroof is so thin that it creates heating issues for it's passengers as the climate is very hot and humid in India.

                      I wish that Maruti could just improvise in this, surely it will generate more customers so it's a win win for both parties.
                      Maruti Suzuki India customer support has been notified about the posted complaint.
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                        M
                        Mohammed Sakheem
                        Oct 6, 2022
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                        Address: Bengaluru

                        Via corporate, placed this order with Varun Motors, Bengaluru, but it is now more than 4 months but there is no update on the delivery.
                        I have been following up with the dealer and he says that Maruti Suzuki is not dispatching any Ertigas to them.
                        Order number - SOB22000255
                        Order date - 18-May-22
                        Cust_CD - [protected]
                        Customer name - Glaxosmithkline Consumer Private Limited
                        Model - MARUTI ERTIGA ZXI+AT

                        The dealer is not providing any details and I'm very frustrated.
                        Kindly check and dispatch this vehicle urgently.

                        Regards,
                        Sakheem
                        Maruti Suzuki India customer support has been notified about the posted complaint.
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                          simransinghchani
                          from New Delhi, Delhi
                          Oct 2, 2022
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                          Address: Tilak nagar, new delhi-18

                          I want to show the quality of body. It's never hit. It's only a normal hand pressure applied on body which make as a dent. If this type of body or guage sheet is using in manufacturing of maruti cars so how can you prove your quality assurance supplied to buyer.
                          +4 photos
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                            Sharma2311
                            from Chandigarh, Punjab
                            Oct 2, 2022
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                            Address: Tricity auto patiala road zirakpur

                            PRIYANSHU SHARMA
                            CHANDIGARH
                            MOBILE - [protected]
                            Email address - [protected]@gmail.com
                            Date - 25.9.22
                            Name of dealer - TRICITY ZIRAKPUR
                            Street - PATIALA ROAD
                            Suburb/Town - ZIRAKPUR
                            State Postcode - Punjab 140603
                            Dear Maruti
                            Re: (MARUTI VITARA BREEZA VXI, model 2022)
                            On (17.1.2022) I purchased a motor vehicle from your dealership Tricity Auto zirakpur ( MARUTI VITARA BREEZA VXI, 2022, CH01CJ4839 ). Unfortunately, the vehicle has not been satisfactory because it is leaking gas from the AC Compressor. what action has been taken your mechanic inspected my vehicle and said declared forcely accident damage to fix the problem under warranty As on date the car was run only around 7600 km. Since the product is still under warranty and I am purchasing your extend warranty 15000 rs. And your employee said your car warranty extend 5 year and full car products guaranty next 5 year and if damage free of cost replace your all products. This is really fraud and return my 15000 rs no need extend warranty.

                            I am not at all satisfied about the car. I don't know why so many problems are coming in a new car which was bought recently.

                            I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by 26.9.2022, I will consider taking further action to resolve the complaint either through Consumer Protection or through the courts.

                            Yours faithfully
                            Priyanshu sharma
                            M - [protected]
                            +3 photos
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                              sriram subramanian2006
                              Sep 26, 2022
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                              I have e-booked Maruti ertiga zxi cng variant in the month of 20th April 2022. The booking made through marutis official website and I selected the preferred delivery from Popular maruti Pallikarani, Chennai Branch. Since the popular showroom took a long time to deliver... (Even till now no delivery).. i have cancelled the booking on 15th Sep 2022. the website said it will take 3 to 4 working days. But till now the refund is not processed. Attached is the reference of the cancellation... And it also has the reference number of the booking ENQ22000807.

                              Regards
                              Sriram.S
                              [protected]
                              +1 photos
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                                BHAUMIK PANCHAL
                                from Surat, Gujarat
                                Sep 22, 2022
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                                Address: Kiran Motors, Bodeli, Di-Chhotaudepur, Gujarat, 391135

                                #FarudMarutiSuzuki #FraudKiranMotors

                                1 महीने में गाड़ी मिल जाएगी ऑर्डर बुकिंग फॉर्म पर लिखकर मारुति वालो ने मुझसे बुकिंग ले लिया, अब 2 महीने को होने आए तब कार आपको नही मिल सकती केंसल करवा लो कह रहे है.2 महीने वेस्ट.

                                #FarudMarutiSuzuki #FraudKiranMotors
                                Maruti Suzuki India customer support has been notified about the posted complaint.
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                                  H
                                  Hirendra Narayan Ghoshal
                                  Sep 16, 2022
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                                  I have purchased my Maruti Suzuki Ertiga car Petrol (WB20AZ2928) at the fag end of March 2018 from OSL Motocorp Pvt. Ltd. Since then I have serviced my car regularly from Maruti approved service centers. Last 5 times I serviced my car from Dewars Garage Ltd., 27/2, Taratala Road, Kolkata 700088.

                                  On 14.07.2022 (at a milometer reading 13, 826 Km) I noticed Malfunction Indicator Light on the dash board and felt that the engine was badly vibrating and making noise. I took the car to Dewars Garage, Taratola on that date and got it serviced.

                                  The problem recurred again and again I got it serviced there on 29.07.2022 at a milometer reading 13, 868 Km.

                                  The problem recurred again and again I got it serviced there twice in the month of August 2022.

                                  Now today on 14.09.2022 at a milometer reading of 14, 398 Km same problem came back. Malfunction Indicator Light is visible on the dashboard and the engine is badly vibrating and making noise.

                                  Now I am really frustrated to see the condition of my dear car. I think Dewars Garage, Taratola is not being able to understand the problem of my car or they do not have the expertise to handle the problem.

                                  Under such circumstances I seek your advice to suggest a service centre which can cure my car's problem. My annual service is due on 26.11.2022. If necessary I will take my car to your suggested centre for annual service also with this repairing job at a time.

                                  Awaiting your kind response.

                                  Yours faithfully,
                                  Hirendra Narayan Ghoshal
                                  Mob. No. [protected].

                                  I have lodges the above complaint on 14.09.2022 at 6.57 P.M. to ServiceCare.[protected]@maruti.co.in and send copy mail to [protected]@maruti.co.in. Ironically none has responded to my complaint till now 16.09.2022 5.02 P.M.
                                  Maruti Suzuki India customer support has been notified about the posted complaint.
                                  Sep 16, 2022
                                  Updated by Hirendra Narayan Ghoshal
                                  I have lodges the above complaint on 14.09.2022 at 6.57 P.M. to ServiceCare.[protected]@maruti.co.in and send copy mail to [protected]@maruti.co.in. Ironically none has responded to my complaint till now 16.09.2022 5.02 P.M.
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                                    Sachin0007
                                    from Sonipat, Haryana
                                    Sep 14, 2022
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                                    Suzuki Intruder 155

                                    Address: Sonipat Haryana

                                    1. I bought my Suzuki Intruder 155 in 2019 from Sodhi Auto Sonipat Haryana - 131001but just few days later I had observed noise in handle bar and I visited to showroom and they just tight handle bar but the problem doesn't resolved and again I visited showroom and they didn't do anything meaningful and the scenario continues for a year and once 1 year completed, they told me Cone set is broken and charged for this and after part replacement...
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                                    jins alex
                                    Sep 12, 2022
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                                    I have booked MARUTI BALENO ALPHA 1.2L ISS AGS, on March 23, but have not received the vehicle yet. The standard delivery date informed was 12-16 week but it's been almost 6 months now without any proper communication from Maruti suzuki india. The dealer promised me to deliver the car in 1 month and therefore the entire amount of loan was despatched to the dealer.
                                    I have been paying EMI for the last 5 months without receiving the car.
                                    +1 photos
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                                      Shaileshalmale
                                      from Pune, Maharashtra
                                      Sep 11, 2022
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                                      Address: Seva automotive Nanded Maharashtra

                                      I have exchanged my old maruti Swift with seva automotive Nanded Maharashtra and booked new breeza car but am not Getting delivery .booked car on 19 August
                                      +1 photos
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