Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4950
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
4950
Pending
0
Resolved
53
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (521)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — not getting proper service from hindustan auto agency hazaribagh jharkhand

 Sanwika on Nov 17, 2017
Renewal of my car policy is pending despite completion of all formalities. It is pending at hindustan auto agency Hazaribagh jharkhand. My policy is expiring today dated 16/11/17and I am still due to receive my renewed policy papers. On visiting the show room in order to collect my policy paper they always replied it is pending at HO level for some acceptance. I have also inquire through customer care, they all are passing their responsibilities to one another.i.e to hindustan auto agency and then vice versa.
Please let me know the details and real pictures and who should be held responsible...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Maruti Suzuki India — related to delivery

 Sarthak Das on Nov 16, 2017
I am dr sarthak working as assistant professor in jipmer, karaikal. I have booked dezire zxi + on august 7th of 2017. The vehicle came on 5th november to pondicherry and they informed me that you can get your vehicle within 3 days of payment. I paid the full amount on 12th november and they told me vehicle will be delivered on 16th evening. I went on 15 th to the showroom to check whether the vehicle is ready for delivery or not and they informed that as they did not get approval from maruti company for delivery and rto issue was there. Finally, they did not deliver the vehicle today. May i know...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — car booked but it was refused by dealer to deliver on the day expected

 mnusp1981@gmail.com on Nov 16, 2017
This is regarding my booking for maruti swift dzire vxi dated 26/8/2017.
We have booked car your sales representative mr amol/mohit on 27/8/2017 clearly specifying that we have to gift car to couples on their marriage date 27th nov.

He committed that it will be delivered on or before desired date (Nov 2017 month only).

On 9th nov i have received allotment letter from you that you have offered me car against my booking and i have to pay the remaining amount within 7 days.

Attached consignment details in which it is clearly mentioned that letter...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — service facility at raj-sneh auto india pvt. ltd meerut u. p

 dharyeag on Nov 15, 2017
My self dharmender singh went for 3rd servicing at raj-sneh auto india pvt. Ltd meerut (U. P). I have baleno zeta & have nexa card also but at this station there is no nexa card access facility at this work station. There is a tyre pressure facility available but u/s. I don't know how they are doing servicing without this facility. It means they are cheating with us not with maruti suzuki india. Toilet condition horrible. Coffee maker available but u/s. I have repaired my car on 23 oct 2017 through insurance at this work station. They asked me to give file charge rs 1200 & rs 350 for washing charge....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — warranty to side mirror swift vxi

 V s salim on Nov 15, 2017
I have purchased maruti vxi swift car during feb 2016. Eng. No.1736928 /ch. No. A 48894 through indus, pala and servicing at indus kanjirappally (Kerala). Present km is 15200. Left side mirror (Power folding) not working now.. (Insurance is also maruti). I approached indus kanjirappally for warranty. They aruing that the mirror damaged by external impact. Even a single scratch is not met in my vehicle in cluding the mirror, cover or its area. I am driving by myself and parking only in home and in office generally.

So im so depressed with this as i used my vehicle gently and never...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — body cracked, re welding re colour

 Ashu Sheoran on Nov 15, 2017
Sir,
It's sub. Balwan singh owner of the car
I purchased a new swift vdi 20/09/2017
Sir where i purchase that dealer name is kishore
And all details given in pdf file and all photos
About my problems
And sir they give to me a car on 20/09/2017 and that time i can't see any problems but when i go for a first service then the mechanic said to me sir your car right side next door and dicki cracked is re welding and re colour also and i see then i know the damage they just hide to me and gived to me a old ya damaged car
Sir plz solve my problem as...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — non refund

 mathewbinu on Nov 15, 2017
I owned a wagon r amt from indus motors kakkanad cochin on 27jul2016. Purchase was assisted with reduction in tax through naval canteen cochin being ex-service man. The sales executive mr. Srejith assured that rs1000a part of processing fee will be retuned shortly. I had many contacts to the executive but he has not taken any positive step. Please do needful car reg number-kl-7 cg8401....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — service (first free service)

 gelumala on Nov 15, 2017
Today i sent my vitarra brezza to cars india ambattur for service, almost every 3rd day the executive of cars india was following for service, on 15th nov the car was picked for service by their driver and duly acknowledged by customer executive that the car has reached the service station, after that i did not receive any updates from service team. All i received was text message at 1500hrs stating the car is almost ready and would be delivered in 45 mins. Where as till 1730 hrs the car did not reach and when i called the number mentioned the text message was getting connected to other service...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — for not issuing vehicle on time

 Pappu90918 on Nov 15, 2017
I have booked echo ambulance from sky automobiles raipur on 18 sep with advance payment of 10000/- delivery should had to be done before 8 oct but they didn't. They again gave delivery date on diwali i. E.18 oct but again they did not delivered me having the vehicle on there lot instead of delivering me they delivered to someone else who has not booked the vehicle. They only want money. Afterwards they told we give you 100% delivery on 31 oct i. E choti diwali but again they refused. Now they are saying 10 nov but not delivered then 13 nov 100% delivery still it's 14 nov now. I am feed up of waiting;the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti service station

 amitkatyal477@gmail.com on Nov 15, 2017
I m. Shocked there are already so many complaints in your box... Where do my complaint staands... God will know.. Anyways my complaint is about lovely autos jalandhar... Pb08ce 7512 in the name of komal katyal... I dont know what to say but its service employess are so irresponsible staff is much like a hen cotage but no body is seriouse about the work... We people can understand the maruti company is helpless againsr the lovely autos but sir in the world of competion it takes just minutes to sales comes to earth if these type of service given to the people we invested in your company indirectlt...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — regarding complaint of my new dzire vdi

 shoaib hussain on Nov 15, 2017
Sir
I have brought the new dzire 2017 vdi on[protected] but bonet of my car is having a manufacturing defect which is troubling me a lot. I am not satisfied with this car when i contact bhatia and company bundi and kota they are not listening to me and i am very much irritated by their behavior.
I contacted many times personally to the responsible persons for the same but they are not listening to me. If i am not listened with in a week and my problem is not resolved as soon as possible i will move to consumer forum for such defects.
Thanking u...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — speed limiter device

 irsad ansari on Nov 15, 2017
I bought a new car maruti desire tour s in oct end, car is good and good effort to provide a speed limiter to secure from accident due to over speed. But in jharkhand rto not aproove your speed limiter device and they say to fix another device for speed governor after that they proceed for registration. If your device is not certified according to government then why fixed it without any government certificate. I request to you and your team please remove your device and than i fix another speed limiter device according to rto.
Cont - +91 [protected]
Mail id - irsadansari42@gmai.com...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — tail lamp of my new dzire

 Vilas Tonge on Nov 14, 2017
The delivery of my dzire on 14/10/2017. And within few days when i close the boot door then suddenly the piece of tail lamp assembly is cracked and it is damaged.
Then i stick it with fevikwiq then after few days again it is damaged.
When i told that issue to sevice centre employee and manager then they said that its your issue and we cant do for such damage. And they neglect the issue.
And the broken piece also lost while washing the car....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — service delay of maruti ertiga

 Key Run on Nov 14, 2017
Sir, this is p. Kiran kumar from tirupati. I gave my sir, please contact the drivers, they will be ready at college, parameswaramangalam tomorrow at 9:00 a. M. (Driver sankar: [protected], driver balaramaiah: [protected]) ertiga car for repair on 16/10/2017 at bhargavi automobiles authorized service centre, renigunta road, tirupati, chittoor dist., a. P. The estimation of repair cost for rs.25, 000/- has been approved by insurance company before placing my car at said service centre. Actually the car was crushed on upper side of left wheel. The service mechanic was decided to change the part of damaged...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — regarding indore patel motor dealer., indore (m. p.)

 Piyush Atri on Nov 14, 2017
I am piyush atri, from indore, patel motor insurance department provided me insurance policy of my dezire car &at the time of selling policy they provided me free service coupen of patel motor dealer to encash free servicing within 6 months, now they are charging for servicing, insurance employees &insurance senior person is misleading maruti customers &for sailing insurance they are giving false commitment and coupens...
Complaint comments  Read comments Complaint category Insurance

Maruti Suzuki India — complaint withdrawal mail

 Avanish Varshan on Nov 14, 2017
I have booked a complaint on 12.11.2017. The detail of complaint is given below; pending complaint:- avanish varshan (Cust no:[protected], ref no:- ([protected]), dlr code (S502s5,) payment related, 1 days.

The people from dealer point has visited my place and paid back my 10000 advance through online. So i have no issues with them now. So i request you to withdraw back the complaint.

Thank you....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — giving false promises

 sudhamsh on Nov 14, 2017
Hi,

I have booked a s-cross zeta on 27th of october and they informed that i will get the delivery within 10 to 15 days. But when i called them today they are still saying that it will take 15 days more.

Why do they give such faulty promises and make us buy the vehicle and later behave like this? Can you please take this complaint seriously and work on it?

Thanks,
Sai sudhamsh...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — unsatisfied insurance service

 Neeru tiwari on Nov 14, 2017
Dear sir,
I have purchased ciaz car no. Up78 em 0707 by s. B. Cars kanpur in october 2016. It was accidentally damaged by an another car so i have claimed for insurance on 7.11.2017 but till date 14.11.2017 there is no progress in this claim.
Sir i am a business man and need my car for routine affairs and handling to much difficulties that's why i am very unsatisfied with service of s. B. Cars please pay attention in this matter.
Car owner neeru tiwari mobile number [protected] / [protected]
Thanks...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — missing of chip after service

 durgesh10331 on Nov 14, 2017
Sir,
I took my brezza car for first service to fortune cars, bhiwadi, rajasthan and after that my navigation system didn't work which i noticed after 2-3 days of service. Then in 2nd service i told them about this problem and after service they told me that a chip is missing from my car. That's why my navigation doesn't working then when i received a call from their office about the feedback of the service. I told the lady who was on phone that my chip went missing after first service, she told me that u should have complaint us after 1st service. I told her that i didn't know that there...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — non provision of car on time.

 Jayalakshmi Mukund on Nov 13, 2017
I am submitting my complaint regarding non provision of swift vxi car even after completion of one month period. We have booked the car on 7th october. The details are as under,
Name - jayalakshmi mukund shreshth.
Receipt no. 002102 dtd 09.10.2017
Chavan motors div (I) pvt ltd, hotgi road, solapur.
Kindly give the details of vehicle despatch at the earliest....
Complaint comments  Read comments Complaint category Car Dealers

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