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Maruti Suzuki India Complaints & Reviews

1.3
Updated: Dec 4, 2025
Complaints 6900
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Maruti Suzuki India reviews & complaints page 9

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A
Amit Gulyani
from Delhi, Delhi
Oct 15, 2022
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Address: Tis Hazari Delhi

I sold my maruti car 800 to Rana motors in 2015 car registration no DL3cz0307 but Rana motors sold this car to another party with out transferred in his name i received a summon regarding above car
Maruti Suzuki India customer support has been notified about the posted complaint.
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    R
    Rimzz
    from Ahmedabad, Gujarat
    Oct 14, 2022
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    Address: 27 , Jaitun Park Maninagar East ahmedabad Gujarat 380008

    I had problem in my car and i brought to maruti kataria in ahmedabad on aug 22/2022. MARUTI SWIFT VXI bearing Registration No: GJ27DB4652 As per the said inspection by workshop, it has been observed that the connecting rod was bent/broken and resulted in severe engine damage. Based on the said inspection, and pattern of bending of connecting rod, confirms the case of ‘hydrostatic lock’. Kindly note that this kind of failure is outside the purview of warranty. I have extended warranty as well as i have comprehensive Insurance with Tata Aig Policy Number: [protected] now they are now providing paper work to file insurance claim and the not doing there work honestly to provide warranty.
    Maruti Suzuki India customer support has been notified about the posted complaint.
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      A
      abhisheksapfi
      from Delhi, Delhi
      Oct 14, 2022
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      Address: Maruti Nexa Patel Motor Free Ganj Ratlam

      Dear all,

      I would like to share a beautiful experience of buying my car with NEXA PATEL MOTER RATLAM.
      Before buying a car from nexa patel motar ratlam, I have heard many times about the negatives Feedback by Maruti Arena Patel Motors Ratlam . But in spite of this I was very impressed with the Ignis car ( Nexa product not from patel motors) due to which I went to the Nexa showroom, the Ignis car in the showroom impressed me a lot.

      Nexa Ocean Motors Geeta Bhawan Square Indore, Sales executive Akanksha Pandey gave me very good offers and value for my car,
      Also very good value offered to me by Faridabad Nexa Showroom Sales Manager Saurabh shrivastava,
      (all managers No available and they should discussed if you needed)

      i am a bank manager and i am posted in ratlam, , I resident of Bhopal and my family lives in Indore.So I wanted to buy the car from Indore Nexa Showroom but after visiting Ratlam Nexa Showroom, it was decided by the sales manager to give me the same offer as Nexa Showroom Indore also provide me Indore registration,

      Sales managers Sarabjit Singh and Ajit Singh Parihar were asked to provide Suzuki Connect and all the accessories which were being provided by Indore and also all was shared with at time of deal, but the price of the car was still being asked for more. They clearly promised me by the sales manager that he will give me the car at the time of delivery with all the accessories and the payment was made from him saying that,

      After processing the entire payment, he asked me to deliver the vehicle at 7:00 pm.,

      While taking the car in the evening, there was no such accessory mentioned in the car as per him commitment, they asked me that they will fixed all accesories after a few days.
      After following for a few days, he said that the accessory is still pending from Nexa.
      This pendency was maintained even after few days, And after a few days, I had told to manager I had bought the car from here he forget me .And he used to tell me that the pendency is still there.

      Every time I went and would be told that the order has been made but your accessories have not arrived yet.

      And on leaving today, Nexa manager told that sir this accessory was not included in your deal,

      Sir, this accessory (the accessory i'm talking about) is only 3-4k as per your showroom value, and it does not even matter such a big deal for me,

      In banking sector, we call this banking fraud this type of false commitment and customer can take recourse to consumer court or RBI,

      Please suggest where I can go for this type of calls commitment in Automobile sector..

      The customer does not take the car everyday, who came to your showroom with some bad intention,
      But do you give so much pressure to the sales target that your sales executive so they cheats a family with a wrong commitment?

      I have very good feedback of Nexa car Patel Motar Indor but for this fraud done by patel motors ratlam so pls help me where can i go, because my experience by patel motors indore has been very good, and many people suggest me you should buying car from ocean Motors nexa showroom Indore,

      It's been 3 months since I bought the car, On this Diwali occasion I am gifted you my one more pending Suzuki connect accessory and all other pending accessory to Nexa, request you to please put all accessories in your,

      Thank
      Abhishek Dubey
      Oct 15, 2022
      Complaint marked as Resolved 
      problem is solved and i am satisfied as per the commitment by dealer, sorry can't share detail
      Maruti Suzuki India customer support has been notified about the posted complaint.
      Oct 14, 2022
      Updated by abhisheksapfi
      this was my mail that i had send to all member of maruti Nexa after long time
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        V
        vijay_1984
        from Nalagarh, Himachal Pradesh
        Oct 14, 2022
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        Address: vill dadi bhola tehsil - nalagarh distt- solan (HP)174101

        From: [protected]@macleodspharma.com [mailto:[protected]@macleodspharma.com]
        Sent: 07/10/22 3:42 PM
        To: goyal.[protected]@gmail.com; [protected]@maruti.co.in
        Subject: complaint regarding car default(getting bonnet heat instantly)

        To
        Goyal Motor Team/Maruti

        This is to inform you that I, Vijay kumar S/O Sh. keshwa Nand residences Vill. Baroha, P.O. Ser, Tehsil Jhandutta, Distt- Bilaspur (H.P)-174031. I had booked Alto-K10 VXI+ Car from Goyal Motor agency Nalagarh, Distt- Solan (HP ) on dated 24/08/2022. On dated 03/10/2022 at the time if delivery of Vehicle it is found that Bonnet of the car got heated very fast. I have informed the same to the concern person in the agency and he accept that something is actually happening. So we didn’t received the Car and request them to replace the car as I was not comfortable with old one. I informed the same to concerned person Mr. Yogesh & Mrs. Archna. They advised me pick the same car but I didn’t want the same car. So they ask me to Canceled the RC and other documents with Cancelation charges, only then they can replace the car.
        After paying the full payment they are forcing to take the same car which is found technical fault as mentioned above. Please look at the matter and provide me the new car with RC and other documents.

        Without receiving my car with RC how I will cancel the RC and rest of the documents which is already with Goyal Motor Nalagarh. Hoping you understand my problem and resolve the issue ASAP.
        if no any responded we share the detail all social media (face book, whats app, tweeter), and go the consumer court and tell all people Goyal motor sale the wrong /default product of maruti suzuki india .

        Thanks & regards
        Vijay Kumar

        [protected]/[protected]
        Maruti Suzuki India customer support has been notified about the posted complaint.
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          B
          bibisona
          from Howrah, West Bengal
          Oct 13, 2022
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          This is your information, I have serviced my car Maruti Ertiga vdi hybrid (WB12AV8112) at your authorised service centre Bhandari Automobiles, Salap, Howrah on 27th August 2022.

          Kindly note I have purchased said car on 12th October 2018 and same under my ownership since then and has been getting service at your authorised service and regular service interval as p set guideline pursuant with your company service manual.

          To my utmost surprise I was finding difficulty engaging gears while I was on my way 2a destination by Durgapur express and eventually the gearbox was found malfunctioning while the car was in motion on highway on 4th October 2022. I I tried to call Maruti 24 hours road service but invain.

          Later it was found on inspection, the gearbox was damaged probably due to lack of gear oil and the oil chamber nut was loose, not tight well.

          It is pertinent to know that my car is not set as old to have this kind of gearbox issues especially within 36 days of servicing from your authorised service centre.
          I reported this matter service advisor of Bhandari automobiles, Salap, Howrah on 6th October 2022 because o[censored]pto 5th October the service centre was closed due to Durgapuja festival.
          Then I complained Bhandari Automobiles by phone.

          I sought an appropriate explanation from your side with regard to this constitutional infirmity attributable to the alleged negligent serving which has caused immense inconvenience and endangered my life and my family.

          Thanking you,

          Yours faithfully

          Ramaprasad Bhattacharya
          Maruti Suzuki India customer support has been notified about the posted complaint.
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            K
            Kayalalex
            Oct 12, 2022
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            I have worked in Maruti Suzuki from the period of May 2018 to Dec 2019 and i could not able to transfer the funds to the current organization inspite of several reminders to the concerned person from PF department.

            My PF no is HR/1215/294985
            +2 photos
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              M
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              The new Grand vitara is the Maruti's current champion for compact SUV, only problem lies within the interior of car wherein the Blind of the sunroof is so thin that it creates heating issues for it's passengers as the climate is very hot and humid in India.

              I wish that Maruti could just improvise in this, surely it will generate more customers so it's a win win for both parties.
              Maruti Suzuki India customer support has been notified about the posted complaint.
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                M
                Mohammed Sakheem
                Oct 6, 2022
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                Address: Bengaluru

                Via corporate, placed this order with Varun Motors, Bengaluru, but it is now more than 4 months but there is no update on the delivery.
                I have been following up with the dealer and he says that Maruti Suzuki is not dispatching any Ertigas to them.
                Order number - SOB22000255
                Order date - 18-May-22
                Cust_CD - [protected]
                Customer name - Glaxosmithkline Consumer Private Limited
                Model - MARUTI ERTIGA ZXI+AT

                The dealer is not providing any details and I'm very frustrated.
                Kindly check and dispatch this vehicle urgently.

                Regards,
                Sakheem
                Maruti Suzuki India customer support has been notified about the posted complaint.
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                  S
                  simransinghchani
                  from New Delhi, Delhi
                  Oct 2, 2022
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                  Address: Tilak nagar, new delhi-18

                  I want to show the quality of body. It's never hit. It's only a normal hand pressure applied on body which make as a dent. If this type of body or guage sheet is using in manufacturing of maruti cars so how can you prove your quality assurance supplied to buyer.
                  +4 photos
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                    S
                    Sharma2311
                    from Chandigarh, Punjab
                    Oct 2, 2022
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                    Address: Tricity auto patiala road zirakpur

                    PRIYANSHU SHARMA
                    CHANDIGARH
                    MOBILE - [protected]
                    Email address - [protected]@gmail.com
                    Date - 25.9.22
                    Name of dealer - TRICITY ZIRAKPUR
                    Street - PATIALA ROAD
                    Suburb/Town - ZIRAKPUR
                    State Postcode - Punjab 140603
                    Dear Maruti
                    Re: (MARUTI VITARA BREEZA VXI, model 2022)
                    On (17.1.2022) I purchased a motor vehicle from your dealership Tricity Auto zirakpur ( MARUTI VITARA BREEZA VXI, 2022, CH01CJ4839 ). Unfortunately, the vehicle has not been satisfactory because it is leaking gas from the AC Compressor. what action has been taken your mechanic inspected my vehicle and said declared forcely accident damage to fix the problem under warranty As on date the car was run only around 7600 km. Since the product is still under warranty and I am purchasing your extend warranty 15000 rs. And your employee said your car warranty extend 5 year and full car products guaranty next 5 year and if damage free of cost replace your all products. This is really fraud and return my 15000 rs no need extend warranty.

                    I am not at all satisfied about the car. I don't know why so many problems are coming in a new car which was bought recently.

                    I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by 26.9.2022, I will consider taking further action to resolve the complaint either through Consumer Protection or through the courts.

                    Yours faithfully
                    Priyanshu sharma
                    M - [protected]
                    +3 photos
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                      S
                      sriram subramanian2006
                      Sep 26, 2022
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                      I have e-booked Maruti ertiga zxi cng variant in the month of 20th April 2022. The booking made through marutis official website and I selected the preferred delivery from Popular maruti Pallikarani, Chennai Branch. Since the popular showroom took a long time to deliver... (Even till now no delivery).. i have cancelled the booking on 15th Sep 2022. the website said it will take 3 to 4 working days. But till now the refund is not processed. Attached is the reference of the cancellation... And it also has the reference number of the booking ENQ22000807.

                      Regards
                      Sriram.S
                      [protected]
                      +1 photos
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                        B
                        BHAUMIK PANCHAL
                        from Surat, Gujarat
                        Sep 22, 2022
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                        Address: Kiran Motors, Bodeli, Di-Chhotaudepur, Gujarat, 391135

                        #FarudMarutiSuzuki #FraudKiranMotors

                        1 महीने में गाड़ी मिल जाएगी ऑर्डर बुकिंग फॉर्म पर लिखकर मारुति वालो ने मुझसे बुकिंग ले लिया, अब 2 महीने को होने आए तब कार आपको नही मिल सकती केंसल करवा लो कह रहे है.2 महीने वेस्ट.

                        #FarudMarutiSuzuki #FraudKiranMotors
                        Maruti Suzuki India customer support has been notified about the posted complaint.
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                          H
                          Hirendra Narayan Ghoshal
                          Sep 16, 2022
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                          I have purchased my Maruti Suzuki Ertiga car Petrol (WB20AZ2928) at the fag end of March 2018 from OSL Motocorp Pvt. Ltd. Since then I have serviced my car regularly from Maruti approved service centers. Last 5 times I serviced my car from Dewars Garage Ltd., 27/2, Taratala Road, Kolkata 700088.

                          On 14.07.2022 (at a milometer reading 13, 826 Km) I noticed Malfunction Indicator Light on the dash board and felt that the engine was badly vibrating and making noise. I took the car to Dewars Garage, Taratola on that date and got it serviced.

                          The problem recurred again and again I got it serviced there on 29.07.2022 at a milometer reading 13, 868 Km.

                          The problem recurred again and again I got it serviced there twice in the month of August 2022.

                          Now today on 14.09.2022 at a milometer reading of 14, 398 Km same problem came back. Malfunction Indicator Light is visible on the dashboard and the engine is badly vibrating and making noise.

                          Now I am really frustrated to see the condition of my dear car. I think Dewars Garage, Taratola is not being able to understand the problem of my car or they do not have the expertise to handle the problem.

                          Under such circumstances I seek your advice to suggest a service centre which can cure my car's problem. My annual service is due on 26.11.2022. If necessary I will take my car to your suggested centre for annual service also with this repairing job at a time.

                          Awaiting your kind response.

                          Yours faithfully,
                          Hirendra Narayan Ghoshal
                          Mob. No. [protected].

                          I have lodges the above complaint on 14.09.2022 at 6.57 P.M. to ServiceCare.[protected]@maruti.co.in and send copy mail to [protected]@maruti.co.in. Ironically none has responded to my complaint till now 16.09.2022 5.02 P.M.
                          Maruti Suzuki India customer support has been notified about the posted complaint.
                          Sep 16, 2022
                          Updated by Hirendra Narayan Ghoshal
                          I have lodges the above complaint on 14.09.2022 at 6.57 P.M. to ServiceCare.[protected]@maruti.co.in and send copy mail to [protected]@maruti.co.in. Ironically none has responded to my complaint till now 16.09.2022 5.02 P.M.
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                            S
                            Sachin0007
                            from Sonipat, Haryana
                            Sep 14, 2022
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                            Suzuki Intruder 155

                            Address: Sonipat Haryana

                            1. I bought my Suzuki Intruder 155 in 2019 from Sodhi Auto Sonipat Haryana - 131001but just few days later I had observed noise in handle bar and I visited to showroom and they just tight handle bar but the problem doesn't resolved and again I visited showroom and they didn't do anything meaningful and the scenario continues for a year and once 1 year completed, they told me Cone set is broken and charged for this and after part replacement...
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                            jins alex
                            Sep 12, 2022
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                            I have booked MARUTI BALENO ALPHA 1.2L ISS AGS, on March 23, but have not received the vehicle yet. The standard delivery date informed was 12-16 week but it's been almost 6 months now without any proper communication from Maruti suzuki india. The dealer promised me to deliver the car in 1 month and therefore the entire amount of loan was despatched to the dealer.
                            I have been paying EMI for the last 5 months without receiving the car.
                            +1 photos
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                              S
                              Shaileshalmale
                              from Pune, Maharashtra
                              Sep 11, 2022
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                              Address: Seva automotive Nanded Maharashtra

                              I have exchanged my old maruti Swift with seva automotive Nanded Maharashtra and booked new breeza car but am not Getting delivery .booked car on 19 August
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                                M
                                Mohan51kumar
                                Sep 10, 2022
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                                Delay in delivery - Brezza

                                I Booked my Breeza 2022 ZXI+ varient blue color on June 9th 2022(pre-booking). Still I didn't get a proper response from the showroom guys. It's almost more then 3+ months i waited. I can see other dealers are delivering the vehicle with same variant.
                                Dealer name: pratham motors - HSR, bangalore
                                Booking date - 9th June 2022
                                Booking ID - SOB[protected]this s my initial Id, later again they changed my booking ID to SOB22000438...
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                                NANDIPALLI CHARAN
                                from Eluru, Andhra Pradesh
                                Sep 9, 2022
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                                Address: 14-2-114/A, Pedda Boddepalli, Narsipatnam, Andhra Pradesh 531116

                                I am six months before my Suzuki Access 125 battery replacement. But till now my battery is not given to me and no one is answering me.
                                please help me.
                                So far I have not been given the battery, does that mean I have the original battery or not??
                                Maruti Suzuki India customer support has been notified about the posted complaint.
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                                  S Bakka reddy
                                  from Hyderabad, Telangana
                                  Sep 8, 2022
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                                  I have booked a new ertiga zxi plus variant car in June 2022 and i was said that you well get in 3 months waiting period but till now I didn't got my vehicle and they are saying we can't when it is going to come .
                                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                                    Rupanakter
                                    from Agartala, Tripura
                                    Sep 7, 2022
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                                    Address: Jain udyog agartala.

                                    I had booked my car on 28th of September this year, the salesman that time promised me of delivering my car within 1 month but its already 40 days up now but he still tells me that the car is yet to despatch. Please look into this matter. This is very much annoying. If you guyz promised than please fullfill it.
                                    +1 photos
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