Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4939
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
4939
Pending
0
Resolved
53
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (518)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — concern regarding cashback on insurance amount paid

 Kirti Batra on Dec 3, 2017
I have done my car insurance done from your end on 6th nov. 2017. I was being informed that if will pay the insurance amount online then i will get rs.550 as cashback by your agent nancy (Contact no. [protected])

I told her that i need this over an email and in a while i received an email stating the same undersigned by ms. Sharda tanwer but the amount mentioned in email was rs. 500 instead of rs. 550. On further confirmation of the same from nancy, she told that she will pay the rest amount o paytm.

After that i have paid the full amount online. Its been about 1 month...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — very bad car serviceservice

 drvijendrasingh on Dec 3, 2017
Dear sir/madam

I give the eeco car for iiird free service. The service of car was very poor. I am not satisfied with the service of dealer. They delivered me car in very dirty condition even they do not clean inside. The real photographs of car when they delivered it to me are attached here with. Please take strong action against the dealear.
Thanks...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — clutch plate changed but not satisfied.

 JANARDHANA AS on Dec 3, 2017
My maruti swift vehicle no. Ka 03 mt 4943 was given for service on 20th august 2017 the complaint was break was hard and it becomes silent on certain occasion the adviser at bimal auto agency mahadevapura whitefield bangalore 560048 advised me to replace the clutch plate on his adv ice i agreed to replace the clutch the clutch plate was replaced and at the time of delivery of the vehicle he told that gear leaver is having some problem i e before leaving for service the gear leaver was working fine on several occasion i complained whenever they called for feedback regarding service of the vehicle...
Complaint comments  Read comments Complaint category Insurance

Maruti Suzuki India — headlamp did not work properly. and your service center also didn't cooperate.

 Kartar Singh dahiya on Dec 2, 2017
My car is ciaz vdi. Car headlamp didn't work at 4 level adjustment, there is dark side on right side headlamp. I feel uncomfortable while driving in night. Your service dealer cheak my car three times. They fix this problem alittle bit but not completly. Plz check my car by experts and solve this problem. If you didn't solve this problem plz change my right side headlamp....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — do not respond on my vehicle loan clearance

 Mehulshah9487 on Dec 2, 2017
Hi, my vehicle no. Gj 09bd 2693 is at maruti suzuki show room at :himatnagar gujarat 383001, i put my car on dated[protected] for accident dammage and till today they say that it is not done i got full damage insurance with why it is not done yet till today and my vehicle is there at show room himatnagar.
Why do not claim my car i get full damage insurance?...
Complaint comments  Read comments Complaint category Insurance

Maruti Suzuki India — not received car number even after 1 month of purchase

 JayHarsh on Dec 2, 2017
Its been more than a month that i have purchase a wagonr from aher auto prime llp and they have yet not given me the car number. The excuse i keep getting is there is some issue at the rto and hence they are not releasing numbers. I am feed up following up with the sales team and the contact center of aher is totally useless. They took my car for first servicing and sent me a bill of rs.500 for perfume and air filter. Nothing that i had asked for. I regret booking my car from aher auto....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — wagon r / car not yet repair 1 month passed

 Nixon D'souza on Dec 2, 2017
I had met accident on 22.10.2017 and car was given for repair on 23.10.2017.
I have insurance from royal sundaram.
(Zero dept policy).
The car is with malad service centre, mumbai, kanchpada.

Whenever i asked about my car repair they tell that parts is not available.

Please look into matter and do the needful.

Car details

Name : nixon dsouza
Car no.: mh48 ak 6454...
Complaint comments  Read comments Complaint category Other

Maruti Suzuki India — complaint against stan auto sherpur chowk service

 santokhtsinghtakhar on Dec 1, 2017
I have breeza pb08dr8838. Stan auto
Sherpur chowk. Harassed me extremely after contacting shri. Kalsi, charanjeet, deol, ph no. [protected], [protected], [protected], [protected] &[protected] and they all refuse me to give the number of owner of stan auto sh. Malhotra and customer care of maruti suzuki. They are cheating with customers. I am customer of stan auto since 1996. This is for information and necessary action.
Santokh singh - [protected]...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — dzire car

 I.P.Singh on Dec 1, 2017
I had purchased a maruti dezire new vdi on 28th july and was insuranced by company from karnal motors kurukshetra. No hr-07-y-7264.in a minor accident our one tyre and some scratches are damaged on the car for which the company is not giving good service. The surveyer is corrupt and not repairing but needs bribe and money from me. The surveyer do not took any action till today. I had deposited my car in the insurance on monday 27th november but till today no response. They are not dealing good. I had requested them to tackle politely but the surveyer is not agree to do without bribe. I request you...
Complaint comments  Read comments Complaint category Insurance

Maruti Suzuki India — id: 1789102

 gigikunnel2017 on Dec 1, 2017
Dear sir,
Thank you for accepting my complaint and responding to it through mr. Varun gupta. But one thing i want to come to your goodself is that all most all body parts (Inside the various sides of bonnet, on running board, on the sides of all doors) the problem of rusting is seen. Sir, i think it is a manufacturing defect itself. If it was seen on only a particulars area. It could be solved by properly doing patchwork and painting.
As per my complaint and the interference of your goodself the agency (Avg motors kottayam) contacted me through one mr. Denny (Agm) and he says that...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti celerio zxi amt

 Maheshsg179 on Dec 1, 2017
On 27-oct-2017 i bought this car and opted for extra accessories but to my surprise when car was delivered it did not have chrome playing for fog lamp and fog lamp area is damage. Now even after one month of chasing with sales and service person this is not resolved. This part is not available is reply from maruti service center... So still we should believe in maruti if this is what we are getting for our money paid....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — issue with my open closed loop vent for ac in my maruti swift vxi

 Varun V Vijayan on Nov 30, 2017
I own a swift vxi (Wind song le) which i bought in the summer of 2015. From the day of purchase i have been facing problems starting with the ac vent, where the outside smell and air are not being stopped while i am engaging the closed loop cooling. Whenever i am driving the outside smoke or foul smell enters in the car and suffocates the passengers along with myself. I had complained about this issue continuously to my service center at nerul - automotive (An authorised dealer and service partner for maruti). They replace the filter and adjust the vent a bit and it gets sorted for a few weeks,...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — cheated by maruti suzuki

 deepak saryal on Nov 30, 2017
My relative gave me a gift maruti swift vxi which my relatives purchased on 12 oct 2017 from jammu motors akhnoor road. They gifted me this on 13th nov 2017. Jammu motors gave 2 petrol voucher of rs. 1000 and 750 respectively. Now when i tried to claim vouchers i find those 2 vouchers as fake. When i raised the issue with maruti suzuki customer care then i got call from jammu motors i forgot the name of the person but his mobile number is [protected]. He was such an unprofessional and irritating person and showing me the power of his position. I am completely frustrate and irritate with that guy....
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — not received invoice copy, insurance, rc book, vehicle manual, accessories

 Prakash238 on Nov 30, 2017
Hello sir,

I have purchased suzuki access 125 from decaan suzuki ghole road pune, sub dealer sai pooja auto services aundh.

I have paid whole amount including accessories for that vehicle on date 25th nov 2017; however i am still waiting invoice copy, insurance copy & bike manual.

I am also waiting for few accessories, rc book, temp number is also not allocated to me. I am chasing for invoice copy since last 4 days; however no reply from authorized dealer & sub dealer. Sub dealer name is tejas ; he is also not picking the phone.

Regards,...
Complaint comments  Read comments Complaint category Products & Services

Maruti Suzuki India — changing address of dto

 Kamal654 on Nov 30, 2017
I bought a celerio zmt from poddar car world khanapara guwahati on sep-oct 2017 when they deliverd the car to me they didnt gave me the temp rc and spelling of my father name was wrong even they gave me wrong address of dto where it has to be registered as i stay in meghalaya and they gave the dto address of assam and it has to be registered there so i complained them and asked about my temp rc they told me that they forgot to gave me and took the documents from me which needs correction on 26 oct but now its november 30 till date i havent recived my document and when i tried to contact them they...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — pathetic customer relationship

 mani2aquarius on Nov 29, 2017
Today morning, i planned to exchange my maruti esteem and book swift all new dzire zxi with abt maruti guindy, chennai. I was informed that esteem would be taken on booking the new car and was asked to give a letter stating that i confirm the booking and will not cancel in the future. They wanted this letter for my preferred color only upon which my car would be exchanged. Only on confirmation of the above, by the executive (Karthik), i took my car. However the executive went back on his words and showroom declined to take esteem when we went to book in the evening. The executive was not even apologetic...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki — car loan

 sheelasantoshkumar on Nov 29, 2017
Dear sir i request to you earlier my car loan was closed please tell about to in hyderabd area your office location address because of i want to noc copy so please as early as possible to pl send to my email or mobile my mail id santosh.Yogesh79@gmail.Com and mobile no [protected] clear to my r c my car no ap28aa548 pl issue the noc copy thanking you...
Complaint comments  Read comments Complaint category Loans

Maruti Suzuki India — alto k10 amt

 Jithin62 on Nov 29, 2017
I have purchased a new alto k10 amt on aug 2015 through am motors. After the first service itself the amt complaint was there. After that i was not satisfied with the service and conversation made by am motors pattambi so i changed my service center to indus motors kannadi, palakkad. Again the same complaint is coming. The amt light is blinking and while driving an acceleration and deceleration is coming in low speed. Till now they were not able to rectify the defect. Sometimes they are saying its about the electrical problem after that they are saying its due to the module complaint. Since two...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — body paint

 Phani Burle on Nov 29, 2017
Dear sir,

My car has met with an fire accident 6 months back. Work has been completed from maruti showroom jayalakshmi automotives - guntur after one month i found that rust babools & in proper painting after i spent rs. 350000/- this is what i am not expecting from company like maruthi.

Please consider my concern and repair my car properly.

Vehicle no: ap7cu 3751

Today i visited jayalakshmi automotives - guntur i. E 29.11.2017 what he said is will correct it.

This kind of service is happened in guntur showroom this is...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — vitara brezza zdi (blue) - pathan ashadkhan_chasis no - 161473 crm:000268000001639

 ashadkhan pathan on Nov 29, 2017
From: ashadkhan pathan
Sent: wednesday, november 29, 2017 9:32 am
To: 'amit. Chauhan@maruti.co.in' ; contact@maruti.co.in
Cc: kataria. Amd. Wm2@marutidealers.com; kataria. Amd. Gmtech1@marutidealers.com
Subject: re: re: customer complaint - vitara breeza zdi (Blue) - pathan ashadkhan_chasis no - 161473 crm:[protected]

Mr. Amit chauhan,

Thanks for again certifying from maruti below highlighted that customer is fraud & wrong raising false complaints & he is gone mad.

I am really tired of maruti & kataria bullying me again...
Complaint comments  Read comments Complaint category Car Dealers

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