Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
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5236
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
5236
Pending
0
Resolved
63
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (556)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — fraud a motorcraft noida

 saurabh223 on Apr 27, 2018
I had an accident and gone to motorcraft to get my car repaired on apr 9, 2018 and the agony started from day 2 itself. I was promised that car survey by insurance company would be done very next day but it was done after 2 day after multiple follow up. I was told that my car would be delivered to me in 15 working days. Then, when i called them to enquire about status of my car after a week or so, the wouldn't pick up my calls. After multiple calls, they would pick only 1 call and just repeat the same that car would only be ready after 15 days. Anywways, that was horrible customer service but the...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — car servicing not done proper

 vivek.dafale on Apr 27, 2018
Date 26/04/2018
I have given for my car for servicing, received my car not in good condition.
Evening time (Service center closing time), all wok finished in hurry-hurry (As they wanted to go home early). There is no proper check (Inspection) before handover the vehicle to customer. Below are the concerns
1) engine vibrate & make sound when a. C is on (Informed on phone 2 times)
2) gear box cover not fitted
3) front windscreen not cleaned properly
4) floor paper matt not put
5) door handle issue (Rough operation)
6) wax fragrance air perfume
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — complaint is starting of the car

 Ruby Anzalna P.S on Apr 26, 2018
Dear sir,
On december 10, 2015  i bought a baleno zeta  diesel from  nexa popular,   ernakulam.
Unfortunately, the car has not performed well as it had a starting trouble from the time of purchase itself then within 2 to 3 months of purchase its ac compressor had an issue also while the car was running the front glass had a crack all by own and broke and i had to change it all by myself.
Gradually the issue with starting has increased and now it takes a lot of time to start. As i had showed it in the showroom i came to know that the delay in starting is because of the...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — forced delivery of new baleno alpha car with dents

 Undeswar Rao Bheri on Apr 26, 2018
We have booked baleno alpha with auto din meda showroom, bowenpally, se underbar, india,
Dealer. He has arranged finance through banker next door. We completed all formalities for finance. Yesterday evening they called us saying the vehicle is ready for delivery and they are paying road tax, insurance from the amount under transfer from financiers. Today morning we went to take delivery. They said they paid road tax, insurance also and amount received by them through rtgs from financier. When we checked the vehicle for delivery, it was having a noticeable dent on the body above right rear...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — airbags not inflating on head - on collision in my maruti ciaz zxi plus

 taranbir on Apr 24, 2018
This is in reference to my maruti ciaz zxi plus 2015 model, registration no. Dl9c ae 5069 car handed over to you for repairs with the bodyshop department on 30th of march, after i met with an accident on the same day. Subsequently, a job order card was opened on the 31st of march, 2018 and the attending service advisor is mr. Gaurav singh.
The cause of the accident was a multiple car collision on the highway when a xuv was the first one to brake hard, resulting in a tata sumo colliding into it from the rear, followed by my car colliding into the tata sumo. The brakes were also applied hard...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — regarding closed of workshop on sunday

 anilrath1976 on Apr 23, 2018
I am a customer from bhawanipatna, kalahandi, odisha. Being a state government employee i can only spare time on sunday but it is regrets to convey here that the local maruti workshop keep closed for which all govt employee facing problem for servicing their maruti car.in this regard my suggestion is please give necessary instructions to your legends car, jeypore to keep open on sunday for servicing of maruti car....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — vitara brezza delivery complaint

 Saurabh srivastava Allahabad on Apr 22, 2018
I have booked vitara breeza zdi in october 2017 to greenland motors allahabad uttar pradesh as commited by greenland motors my car received in their show room as per their timeline my car loan has been sanctioned and draft prepared but at last minute they refused to get delivery of my vehicle saying accessories kit i ordered is not available so take the ldi kit instead of zdi, when i objected they were saying deposit draft and wait untill the accessories arrived bcoz of that my draft has been cancelled two times and i am forced to pay interest on the released amount of loan. So please look into...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — regarding my car repair

 Anuj04 on Apr 21, 2018
Hello there,
I’m dr. Anuj sangwan
Owner of my car swift zdi no. 5066
Residing at sonipat, haryana
[protected] is my cell phone number.

I’m complaining about jagmohan motors, sonipat 131001 haryana.
I met an accident on 7th of this month, and the same day i took my car to their bodyshop. Nobody came to see my car for atleast 1 hour. Noone attended me.

To this, nothing i. E. No repair has been started to my car until the 5th day dated 12th of april despite clearance from the surveyor regarding the damage and allowance given to...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — price difference

 Najrul17 on Apr 21, 2018
Respected sir/madam, i have been planning to buy nexa baleno delta petrol 1.2. But there is a confusion arising relating to the prices. The ex-showroom price of that car in guwahati is rs. 643593 and in jorhat the price is rs. 650213. Compared to nexa s-cross and maruti swift, there prices are same all around india. Then why there is different prices for nexa baleno while the gst is same?
Name - nazrul hussain
Phone no. - [protected]...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — about suzuki access 125 ;

 STofu on Apr 21, 2018
Free advice for the customers don't buy suzuki access 125. I, sk nejamuddin, am a owner of suzuki access 125, car no wb 30y 1218. It has lot of problem, you will feel it time by time... Though i have felt it from the 3rd day of purchasing. Problems as followes:
1. Too much self start problem, engine starts after too many trails and even with the help of accelerator.
2. Engine stops suddenly at the running situation.
3. Now a days, near the bumper when u slow your scooty even then the engine stops, and self start may not be happen.
4. Engine sounds too much with too much...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — faulty suzuki gixxer sf sold

 Rajat Mahapatra on Apr 21, 2018
Hi,
I am writing this mail, after i have lost patience with the support that i have received from suzuki team.
I have bought my gixxer sf, on 2016, 28 feb. Its just over 2years now. I have travelled a just over 24000kms, but the problems that have incurred in the bike, seems that i have ridden 80000km or more maybe 7-10years in other way round. My bike, neither had any accidents in this tenure nor i ride poorly enough to damage my bike, internally or externally. But within a small period within 2nd servicing (4months) i complained about my bike chain not being tight enough, giving...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Maruti Suzuki India — noc

 balaji caife on Apr 20, 2018
सेवा में
महोदय सविनय निवेदन हैं कि मैने अपनी ओमिनी वैनup78dy5768 का रिफाइनेन्स 2017 में करवाया था / मेरा लोन नं ulk04155c है / जिसका पूरा धन 22 मार्च को चेक के माध्यम से अदा कर दिया तथा 13 अप्रैल को खाता बंद हो गया /मै कानपुर की हेड ऑफिस के चार चक्कर लगा...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — complaint against nexa future cars pvt ltd dehradun

 vksddun on Apr 20, 2018
Dear sir / ma’am,

I vikas kumar srivastava address - 67/1/1 pritam road, dalanwala, dehradun ph. No. [protected] is a regular costumer of maruti since 1988. Between this time period i had cars starting from maruti 800 to ciaz, in which all the cars like maruti 800, wagon r, swift, swift dzire, sx4 zdi and ciaz are bought from rohan motors dehradun except 2 cars. Previous all the cars are exchanged from maruti true value. Swift dzire uk07ad9040 was bought from future motors dehradun and yesterday i bought ciaz from future nexa dehradun. All over, all my cars are bought from maruti,...
Complaint comments  Read comments [2]Complaint category Car Dealers

Maruti Suzuki India — average gone for toss:

 manish1910 on Apr 21, 2018
My swift-vxi just drove 24000km & came on 10 km average right after the service in jan'18 end. I have sent the email too on contact@maruti.co.in with crm :[protected]. I have never received a call from u guys to update or suggest why the average of new has gone down?
I have also called on ur complaint no. But dint get through anyone... This is not the value for my money. Looking forward for the solution instead of redeirecting. To someone else......
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — air conditioner compressor complaint

 Puneet Pasricha on Apr 20, 2018
My new swift desire, just drove 26000 km, send to authorize maruti suzuki service station; drove by senior citizen; send for service and complaint about air conditioner not working properly.
The staff said that compressor of air conditioner is gone, needs to change the whole compressor. Now my question is what kind of an air conditioner compressor being used by the company that it needs to be replace just after 26000 km, my car number.
Maruti suzuki service centre
C - 119 naraina industrial area phase 1
New delhi 110028
Regards
Kishore pasricha
[protected]...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — mileage issue

 Arundiya on Apr 20, 2018
Hi. I bought thia alto k10 vxi based on the add 24.07 kmpl. But ibget only 12- 14 kmpl. The same segment of cars are giving 20 avaerage in city. So stressed please look into this.

I always pour 300 rs petrol and get the average of 45- 50 km which is half of what was advertised.

Im not driving benz or rangrover to get this milage. Just driving an alto with 1 lt engieen. Spending too much in the fuel.

Arun
[protected]...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Maruti Suzuki India — vehicle delivered but not properly done the other related services.

 SP SHAVARI NATHAN on Apr 20, 2018
Dear concerned

I have taken wagonr vxi from guindy abt chennai on 03- jan 2018. My vehicle no is tn 01 bd 6869. Vehicle delivered with sbi fast tag for toll. But the amount debits repeatedly without travel via toll. I requested several time maruti abt guindy to update my vehicle no. Instead of chassis no given as vehicle during rto registration.

After the delivery of the vehicle maruti abt guindy don't take care if there is any mistake happens during or after delivery by him.

Several times i requested mrs revathi who is dealing with sbi fast tag. But...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — delay in delivery of my booked car [Resolved]

 rudra.behera on Apr 19, 2018
Sir, my baleno zeta petrol (R. Blue) car booking no is sob17001113 at nexa-sambalpur, odisha, on dt-22/02/2018. And now it is completed 7 week and 4days after my booking. Rm will promise me to supply the order within 6 week of booking. Now they don't reply me the confirm delivery date and telling that there is some problem in factory to supply the car. Now i dont know that when i will get my car.

Thanks & regards,
Rudra narayan behera.
Sonepur...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — service standards

 kamalsa on Apr 19, 2018
Dl2cav9532
Suzuki ciaz zdi+ shvs
Kamal saklani
Service at : autovista taloja

Issue: cheating

I have been charged 21k for car service and the invoice and job card doesnt give any breakup of the cost. Whats more car wasn't even cleaned from inside for which i raised the issue to the gm who was least bothered to even ackonwledge the issue. Have sent mail to auto vista 5days back on 14th april 2018 at 13:27 no one have contacted me yet!

When car was delivered way beyond the delivery time commited my audio video system was locked for which...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — daikin ac received from popular automobiles kerala on onam lucky draw august 2017

 abhilashsurabhi on Apr 18, 2018
Respected sir,

I am abhilash, winner of lucky draw on onam august 2017 for the purchase of maruti omni. But the popular maruti cheated me and they give me a used 2016 ac. So i compiaint to the popular maruti. But they denays to replace it. Therefore i compelled to go to the consumer court againt maruti and popular. So i request you to clear the issue.
We are running a driving school at palode by name surabhi motor driving school. The vehicles using are only maruti vehicles-maruti 800-2nos, alto-1no, waggon r, 1no. Ertiga 1no and a maruti omni. All these vehicles are purchsed...
Complaint comments  Read comments Complaint category Car Dealers

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