Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4899
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

TwitterFacebookGoogle+Youtube
Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
982
down
391
up
391
down
208

Phone:
Phone:
+91 11 4678 1000  [Head Office]
up
823
down
334
+91 11 4678 1000  [New Delhi]
up
823
down
334
up
146
down
66
up
100
down
46
up
100
down
46
up
114
down
62
up
81
down
36
+91 80 2212 7385  [Bangalore]
up
86
down
54
up
66
down
38
up
60
down
37
up
60
down
37
+91 79 4003 6660  [Ahmedabad]
up
22
down
15
up
25
down
19
up
8
down
3
+91 36 1234 0140  [Guwahati]
up
6
down
2
+91 17 2278 0057  [Chandigarh]
up
11
down
7
up
5
down
2
up
6
down
3
up
3
down
1
up
3
down
1
up
3
down
2
up
1
down
2
up
1
down
2
+91 40 6672 9999  [Hyderabad]
up
15
down
16
up
3
down
4
+91 80 4112 0018  [Bangalore]
up
12
down
13
+91 80 4112 0017  [Bangalore]
up
1
down
2
+91 36 1234 0850  [Guwahati]
up
3
down
4
+91 17 2305 8077  [Chandigarh]
up
4
down
5
+91 80 2212 7384  [Bangalore]
up
1
down
3
up
15
down
18
up
6
down
18

Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
4899
Pending
0
Resolved
65
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (564)

Complaints with pictures are more trusted and informative    View all

Maruti Suzuki India Complaints & Reviews

Sort by:

Maruti Suzuki India — repair and service - reg

 Cpbalaji on Jul 17, 2018
My vehicle no AP03CJ5924 given in n bhargavi automobiles TIRUPATI maruthi dealer in tiruppathi, CHITTOOR district long back and the entry in their register was made on 16th June and one of their rep send my vehicle photos through WhatsApp saying that the damage will take 20 days to get repaired. I waited for 20 days and started follow up but no body was answering. My mob no [protected]...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — manufacturing defect in vitara brezza

 anurag12210 on Jul 16, 2018
Dear Team,

This is with regards to one or the major manufacturing defect in my Vitara Brezza. I have purchased Vitara Brezza on the dated 29th May'17 from Bagga Link Patparganj. My all three free service has been completed but recently I observed that in heavy rainfall there is a huge leakage from the roof and waterlogging somewhere on the roof due to which whenever we press break or any uneven road entire water comes inside the car and damaging AC and Stereo.

That's a big fault in manufacturing, Kindly help me as Maruti Team is not responding at all.
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — misbehaving and first service

 Nikhilup on Jul 15, 2018
I have purchased a new Ecco from madhusudhan motors firozabad.Afer one month I bought my car for first service then they refused to give us a appropriate service and the staff members are misbehaving to us .They says you are not the one who buys the car from us go and do whatever you want.and the main of staff is head is dailogue is" gaadi Leni h toh le humpar koi farak nahi padta jaa".so I makardhvuj Upadhyay is requesting to taking a action against this.
Mob-[protected]
[protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti vehicle wagon r vxi 2012

 Deepak Sam on Jul 13, 2018
Vehicle purchased in April 2012 from Sk Wheels Maruti showroom located in Navi Mumbai
just 18000 kms vehicle running and all 4 tyres are flat.
All 4 tyres are the original tyres provide by the maritu along with the vehicle.
Tyres are never replaced.
Reaching SK wheels they say tryes needs to be replaced.

Need to understand how even in 18000 kms running tyrs are gone.

Pl look into this matter urgently & provide a solution....
Complaint comments  Read comments [2]Complaint category Cars, Vans & SUVs

Maruti Suzuki India — maruti suzuki india complaint about baleno could not withstand rain water

 Atul W on Jul 12, 2018
Sir,
I have purchased baleno in may 2018 this year from nexa Mira road (Paramount kashimira). Due to the engine filter placed at low level, when i drive the vehicle in rain, the rain water entered into the engine n vehicle stopped and engine voice changed. I think it is major manufacturering defect due to which water entered into the engine owing to level of the engine filter being very low. Today i have had to experience great difficulty and had stuck on the road could not reached my office. After that I called maruti assistance and they arranged towing to tow the vehicle to workshop in...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — wrong electrical work resulting in damage of alternator invoice no. 029/bc/18002581, chowgule industries pvt. ltd

 S_Adi on Jul 11, 2018
Dear Sir,
My Car Wagon R, GA01 R 7122, was serviced on 05.07.2018 at Chowgule Industries Workshop, Mapusa. During the servicing the service adviser informed that the electrical work had to be done as horn and side lights were not functional. Also there were other routine servicing to be done and I had requested delivery end of the day.
Later on I was informed that there are other issues, like wheel bearing cylinder head cover gasket for which I told him to complete the possible things on the day and I can get the vehicle next week for the jobs to be completed.
I collected...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — engine seized

 Nandu@867 on Jul 10, 2018
I have Waganor model 2014 LXI CNG, I got my car serviced on dec-2017 at 48000 km and next service is due on 58000 km and currently it is running in 57000 km and suddenly engine got seized and when I get it check from maruti dealer, they are saying that water enter in the engine and hence seized and they are blaming me for the damage as their is no sign of misuse of car and all services are done in the agency itself
why customer has to face this? is this your design ?
please help me to get proper justification of the problem and provide me the solution and as agency wants me buy new...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — new maruti alto 800 lxi very poor mileage on 10.7.2018.

 Vijay Shankar Dixit on Jul 10, 2018
Dear sir/Madam
This is continunation to my last complaint which was attended by Magic auto on 12.05.2018. I lodged complaint on above subject and magic auto ltd said to have set right the problem. After repair, 30 litres of petrol was filled and it got consumed giving 308 km. I again filled petrol of Rs.700 on 1.7.2018, about 9.2 litres. To-day petrol exhausted showing 92 km run. thus vehicle, alto lxi no. DL9CAM 7301 purchased on 10.4.2017, is giving about 9 to 10 km per one litre. I cannot afford such high consumption when petrol prices touching sky. Kindly get it properly repaired. I feel...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — complaining about the quality of spares provided by your authorized service center

 Gautam Parikh on Jul 9, 2018
I am having a Maruti ZEN Estilo Reg. No-GJ6 CB 6150of 2007 model. I always get my car serviced at your authorised service center "KATARIA AUTOMOBILES" located at Surat.

Recently on 6th July, while travelling on Surat-Mumbai Highway the left hand front tire got completely damaged & I had to replace the tire in emergency. I lodged a complaint with Kataria Auot.. They checked the car and informed me that the front suspension needs to be replaced & the tire also got damaged due to the same.

I got both the front suspensions last year & after that my car has been run for...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — poor built

 Gurvinder Singh Rai on Jul 9, 2018
The build quality of car is not good enough. You should improve the quality of material otherwise sales of car may decline. And now its up to you. As other car companies taking advantage of this thing they advice customer not to buy suzuki cars because of poor built quality so please take action on it.The bumper of car is so soft the metal of car is also very thin it gets dents easily....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — unnecessary/extra charges

 slngolwara on Jul 8, 2018
I have bought celerio from one up moters Alambah Lucknow on 18 Jun 18.The following issues need to be clarified / explained;
1.Is it mandatory to get insurance done by same company as desired by owner other wise they will ensure problems.
2 Extended warranty is forced other wise delibery will delayed at will of owner.
3 Is purchase of Auto card mandatory I do not find any utility of same in place like Lucknow.
I am ex service officer & has bought the car through CSD .The Amt of harrasment one has to face is too much since veh is through CSD & the do not there cuts they...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Suzuki India — suzuki access 125 front fork broke

 Yogeshteju on Jul 7, 2018
Hi Sir.
My complaint about the week frame of Access 125 vehicle which I brought in 2010 the front fork broke. I was riding the bike and just stopped the bike I was shocked to see that the front fork broke and the front wheel came apart & the body went down.

By God's grace it happened when I stopped the vehicle if it would have happened while moving my life would have been in risk.
I have not seen in my life that even in accidents​ case the front part Bent but does not break so easily.
I want the damages to be bared by the company....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Maruti Suzuki India — annoying repeated calls from insurance branch

 debtapas2004 on Jul 6, 2018
My family and I have been getting repeated calls from your Kolkata insurance desk, +[protected]. While I mentioned I can take care of my payment and I don't need their reminders, the lady and others staff from same desk are kept on calling and bothering me. I am facing lot of issues during client meetings fue to this during peak hours and my old parents are also facing botheration due to this repeated annoying behaviour. Please stop calling me. I am one of the senior delivery manager of a reputed IT farm and this is my 3rd car in last 12 years. I really do not your reminders and know how to get...
Complaint comments  Read comments [1]Complaint category Insurance

Maruti Suzuki India — complaint regarding undue delay in rc

 Nazir Ahmad Najar on Jul 6, 2018
Sir
I am Nazir Ahmad Najar From Ganapora Handwara
On 8th April I 2018 Purchased Maruti Alto 800 from one of your showroomsite Located in Handwara .Till date I e 6th July I haven't received neither RC nor registration number of my car which creates a lot of problems for me as I az m unable to venture out in my car . So your kind self is requested to look into the matter .
With regards
Nazir Ahmad Najar
R/O Ganapora
Handwara...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — swift ldi servicing issue for 40000 km at pune camp - wonder car division

 Tushar Surve2709 on Jul 5, 2018
Please help! I was given a classy treatment at wonder car service point chinchwad when i serviced my car for 20, 000 km, well trained advisor vaibhav.

Later, for 40000 km i received a call from pune camp wonder car division, stating it needs filter change and 40, 000 km servicing. With agreeing to service it under 40, 000 kms the car was taken at 11 am on saturday and then returned at 4pm same day stating the car doesnt need any servicing and was billed 2880.

Soon the next very month i received a call from the same front desk executive for servicing the car for 40000...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — gear shift issue

 t.k.ravi on Jul 5, 2018
I own a maruti suzuki ertiga zdi model purchased during july, 2013

The problem i am facing is of shifting the gear from 3rd to 2nd which
Does not get engaged and only my first, 3rd, 4th, top and reverse are
Getting engaged. However, i have not taken the vehicle to an authorised
Msil service centre but i sincerely feel that since this issue is persistent with the ertiga the company should come forth and offer free of service to all of its customers facing same or similar issue at least as a remedy and value the interest of the customer....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — regarding service in bimal maruti service station kanakapura road bangalore

 Nagendra Murthy on Jul 2, 2018
In bimal maruti service station kanakapura road, bangalore they have their own service plans. Like pay rs.11000+ and get free for oil and some labour. So i took that plan, after that i saw difference between paid service and this type of service plans. They took for service on[protected] and same day evening they delivered. But vehicle looks like they have not done anything except wheel alignment, because it is paid. Next day morning i called them and asked above this incident, but they said they have done everything (All types of oil change, coolant). On[protected] i went to my friends maruti garage...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — stepney issues of baleno alpha 1.2 petrol model

 Ashish06 on Jul 2, 2018
We bought Baleno Aplpha 1.2 Petrol on 27 OCTOBER 2017 from VARUN NEXA - VISAKHAPATNAM Dealer with Registration Id as AP31 ED 1590 owner Mr Ravindra Pal Singh.
At the the time of purchase was told its a top end model with Alloy wheels and stepney included with many other features. But the relationship manager didn’t tell us or took time to show that the stepney included is not Alloy rather its a Steel Rim Type. Which i discovered after one month when the front wheel got punctured.
I brought this issue to the General Manager Mr Srikanth and Quality manager Mr Samuel about why there...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — service done at dewars taratala workshop kolkata

 VIVEKnew1991 on Jul 2, 2018
Hi team,

I have logged a complaint - [protected] on 19/06/18 which was closed without even notifying me. This is a new complaint. Please find the below details of the issue.

On 17/0/18 i had done service of my alto k10 (Wb12b9892) at dewar's taratala worskhop, kolkata. Driver - upendra ([protected]) did pick up and i went for service and my car was totally ok. Special check up (42 pinots) and wheel alignment done in service. While returning back home my front left tyre exploded on kona highway and i luckily escaped accident on the highway. I called several times my...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — cheated during 2nd service-navigation chip stolen.

 bipulsahoo on Jun 30, 2018
I am having a baleno bearing regn. No. Od 05 ad 5788 in favour of bikash prasad sahoo. During 2nd free service on 2nd june, 2018 (At sky automobiles, bhubaneswar) the vehicle was not properly washed. Hence, later, i was called from the workshop for a wash. While the vehicle reached at the workshop it was detected that the navigation chip was missing. I don't have knowledge about the chip. It is presume that the chip was removed at the first instance of 2nd servicing.in view of the above, the navigation chip may please be installed free of cost, without further delay. Bikash prasad sahoo....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Recently Discussed

(41 minutes ago)
Axis Bank
cheque book not received
(1 hours 14 minutes ago)
Medlife
incorrect medicine delivered
(5 hours 1 minutes ago)
Star Vijay / Vijay Tv
how to participate divided
(5 hours 3 minutes ago)
Star Vijay / Vijay Tv
I want to join divided show
(6 hours 1 minutes ago)
Cognizant
offer not yet released

Featured Complaints