Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 2%
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5022
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 4112 0017  [Bangalore]
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+91 80 4112 0018  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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+91 80 2212 7384  [Bangalore]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
2%
Complaints
5022
Pending
0
Resolved
72
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (584)

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Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — car service billing irregularities

 shanoicl on Oct 7, 2018
Dear sir,

Kindly refer our telecon today with you[protected] regarding complaint towards billing of my car serviced by abt maruti, arumbakkam, details of car is detailed below:

Tn 02 au 2102-maruti dzire -
Kindly note last year during 20th september 2017, the car was given for general service and they changed oil etc., and charged me rs. 10, 270, thereafter for small jobs and during service campaign the car was serviced by them without any issues. Recently i got frequent calls for more than 15 times from last month on wards and insisted the car has to be...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — service & repair quality

 RAMANKUMAR5412 on Oct 7, 2018
Hello sir/madam

I am raman sharma.
Last year i purchased swift lxi (Optional) from your bagga link showroom.
After a while when my car went for first service, he took a dent on my car bonet, and when i made complaint at your service center, they accepted their fault but again i had to visit three times to your service to get my car repaired.
The paint that they used at my car was not genuine since it get dull in just few months, they left two to three drops of paint on the bonet.
Yesterday when i was going to get my car serviced i saw a crack line on front...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — service regarding

 Siddharth Roy Giriraj on Oct 6, 2018
We serviced our car in alankar auto sales & service pvt. Ltd on 21/09/2018
At the time of handover our vehicle to service center we explain our problem to mechanic but till date the problem is same and we are unable to drive our car in proper way and we paid to service center rs - 5110.00

Name - raj kumar prasad
Id[protected]
Job card no - jc18016415
Reg no - br01bf1631
Model - maruti swift vxi
Sa name - gunakar kumar...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — workshop service and behavior

 shekhar.mahipal@gmail.com on Oct 5, 2018
Our car having registration number HR-24Q-5309 (MARUTI SWIFT VDI) met an accident and we have given for insurance claim and repairs of the same at Maruti Suzuki Arena, Sirsa address is Near Raja House, Dabwali Road, Sirsa-125055, Haryana on dated 24.09.2018. After more than 1 week i.e. on 02.10.2018, they are delivering our car without fully repair from back side and even from front side. We refuse to take delivery as we are not satisfied with the repair work. Their Representative Mr. Surender Sharma rudely refused to do the repair as we desire, because he said estimate was submitted without taking...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — alto 800-vxi (gj27-bl9216)

 amitporpanth on Oct 5, 2018
Dear sir/madam,

Kindly note that i have purchased alto800-vxi car on dated 25th sep-2017 from katariya automobile, ahmedabad (Gujrat).

I am not happy with my car's performance from the date i have purchased.. And i have been complaining from the very first servicing to katariya deallers (Ahmedabad) and they are returning car as it is.
But problems are there...

Problems mentioned as under -

(1) pick up problem is in second gear even in first gear in case of ac on with high noising in engine.
(2) mileage issues
(3)...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — complaining about the salary and incentive

 rubyraghav on Oct 5, 2018
I am Ruby Raghav worked in Sidhi Vinyak vehicles Pvt.Ltd. at Bahadurgarh (Haryana 124507) as post on True value data manager . I had resigned the company from his post in Jan 2018. The company had asked me to pay the money( Salary) after 1 month. But the company is refusing to pay money( Salary) after 7 months. While I had cleared all the dues before giving the resignation. Yet the company is not giving me my salary and 1 year of incentive. So, I request to you please give me some solution for my salary and incentive.
The company details as mentioned below:-
Zone:-North
Region:-N4
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — complaint delayed and service

 Anil Kumar Bhatt on Oct 5, 2018
महोदय,
अत्यंत खेद के साथ निवेदन है कि मेरी इग्निश अल्फा कार 31.07.18 को दुर्घटनाग्रस्त हो गयी। तत्काल सर्विस एडवाइजर से बात करने पर उन्होंने कार 5 अगस्त के बाद लेने की बात कही। बाद में मुझे 4 अगस्त का समय दिया गया। मैं 4 अगस्त को मैंने कार...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — complaint against panchkula auto service, plot no. 300, phase-ii, panchkula "a" class maruti suzuki service station

 kamlesh995 on Oct 3, 2018
Dear sir,
I have got my car hr03l8142 serviced from above said service station vide invoice no. 01br18001249 on 28.09.2018. To day i have again visted for rectification of improper alignment during above service. The stereo of my car was working till today but during rectification of alignment some defect has been caused to my stereo by service centre due to which it has stopped working. They are demanding rs. 1250/- toward labour charges for stereo repair which is not correct since defect has been caused by their end.

You ar requested to look into the matter and ensure that...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — extremely poor service [Resolved]

 praspai on Oct 2, 2018
I have purchased a new car (Model: maruti alto k10 vxi amt) from bimal auto agency, mahadevpura, bangalore. I had no problems with my car and the first two services from bimal, peenya branch were good. But the third free service dated 29 sep 2018 involving the oil change and wheel alignment was of extremely poor quality even though i have paid a net bill amount of rs 4543. The dashboard shows an alarm indicating oil leakage and i am unable to shift gears above 1. The staff of bimal peenya are not answering my phone and i am unable to contact the service manager. To add insult to injury, they are...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — swift dzire - not properly service and repair

 sanunair on Oct 1, 2018
To,
General manager - quality
Maruti udyog limited,
Gurgaon, haryana

Dear sir
I am venu gopal nair. My vehicle is maruti dzire vxl number kl 27 g 7011
Purchased at invoice 19/09/2017 from avg motors thiruvlla patanamthitta kerala.
I given my vehicle at avg motors sevice center thiruvlla patanathitta from 26/08/2018 to 19/09/18. They kept vechile for 20 days full service and repair. But we got our car after service. We have seen many problems or suffering like
- all backside seat was wet and bad condition.
- all bottom parts...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — clutch problem ritz

 Rajeev00747 on Oct 1, 2018
I had bought a ritz lxi in 2010, since than i am regularly repairing my clutch around 5 6 times, initially service centre told me that u r driving vehicle with your foot on clutch when my vehicle was new but after driving it around 90000km i am still facing the issue, they never repair my car under warranty as i had requested that this is not a issue from my side but i will pay please solve this problem, meanwhile i purchase a honda city which i had drove around 80000km and never repair clutch even a single time till now, now i am planning to buy a new car but my experience with that ritz is not...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki True Value — regarding wrong info put in the website

 ankit32015 on Sep 28, 2018
I have raise one enquiry through official true value website for buying a used swift car on sep 27, 2018 at 10:04 pm. After one day later ocean motor person called me for the same. Than he told me that car is already sold one day before plus he giving me wrong information about the car.

Hope true value will see my compliant and resolve this asap....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — fraud and give me defective car wagon r vxi

 Mahaveer04 on Sep 28, 2018
There was reply me they lawyer said overdrive by driver

But few questions to i ask by you

Who wasy check my car properly team name and how check online what's up video calling or menuly they team came?

Not give me pda reports file why?

Insurance company survey who came and where?

Who sings.in insurance company form?

They told me totally lost expenses 1.4 lack but insurance company they submit online 19000.00 approx why?

They have given me defects car
What was my life if i dia so who...
Complaint comments  Read comments Complaint category Car Dealers

Suzuki Motorcycles — new suzuki access 125 - rear brake drum worn, out after 2 300 km!

 Sheetal_pr on Sep 22, 2018
New suzuki access 125 - rear break drum worn out after 2, 300 km!
Along with hard break shoe. Just had 1 servicing in authorized service center.
I am expecting a replacement of the drum & break shoe, as suzuki motors had passed poor quality product.
Company must investigate and trace the lot code and check the drum quality used for production.
I am thinking to circulate this on social media depending on the response from company....
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Suzuki India — suzuki access 125 silencer rusted and denied replacement

 Mohammad Riyazuddin on Sep 22, 2018
This is very disappointing that new suzuki access 125 2016 model's silencer is rusted and became hole in more the three place within a two year. I never expected such a third class low quality material, suzuki is using. I visited the show room #heerasuzuki but they totally denied replacement saying taht we are servicing more than 500 scooters in a month and we never noticed this type of issue earlier. "this may be any chemical problem", thus is their statement....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Maruti Suzuki India — service related

 RK Bhardwaj on Sep 22, 2018
Dear sir,
I had serviced my car (Hp40c5599) at your goyal motor paonta sahib (Hp) jun2018. Replaced some parts (See service history) but after replacement of parts a new problem came which were addressed to your service centre goyal motor baddi and nalagarh, during my last service but till date no exact problem diagnosed. This is very surprising. My concern are bellow

1. Why problem come after replacement of spare (As per my current observation it is due to bad break pad) as these break pad replace from your service centre?
2. Why this problem seriously not attend...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — maruti baleno alpha automatic petrol high end - dealers cheating the customers

 sureshkavuru71 on Sep 20, 2018
I have purchased Maruthi Baleno Automatic Petrol High End model from Varun Nexa Showroom - Vijayawada in Dec'2017. At the time of buying, showroom executives insisted to take the insurance policy from the showroom itself and they informed us the insurance will cover for everything (Full Insurance), under compulsion i have paid all the total amount to around Rs. 10.10 Lakhs to showroom only. Recently on 11-Sept-2018 my vehicle was stopped in the middle of the road in Hyderabad and as per the advises of the workshop people we have handed over the vehicle by toeing van help. For our surprise the workshop...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — request for copy of the bill or duplicate bill

 Gururaj Kothwal on Sep 20, 2018
I have purchased a car make of maruti suzuki, model breeza (White), year 2018, by name momo media creatives, bangalore, (Reg. No. Ka 04 mu 6364). From mr. Umang srivastava, from: pratham motors, queens road showroom, bangalore

Original invoice of the vehicle is missplased.

It is requested that, due to audit our ca authorities are asking invoice copy of the vehicle for booking the expenses.

So please arrange to give a duplicate invoice copy of the vehicle my contact no. Is [protected], mail id gururaj@momomedia.in...
Complaint comments  Read comments [2]Complaint category Car Dealers

Maruti Suzuki India — bad management and poor quality of work.

 Gaikwad TD on Sep 19, 2018
I have drop my car marito suzuki swift, vdi for servicimg and some dantong, paontong work through insurance amd the rest of work woll on payment, i have deposted my car at ace kudale manjri pune on 06 sep 2018. After 13 days theu have called me for collection of car and i am surprised that the door finishing, painting work was not acceptable. When i was check my car the required work was not compled. Rhe paint drops are clearly visible on the door including the air bubbles on lower panel. I have facing transport problem to carry my childern to school and also to me for goes to office last 13 days....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — maruti suzuki super carry

 Ankit Nichani on Sep 19, 2018
We had bought this vehicle to increase our business and income
but this vehicle is giving us too much of problem.

in past 2 months the vehicle has visited service station for repair for 2 time and each time they are taking about 4-5 days to repair it giving reason that it is new for us to repair and parts are also not available.

and every time they are giving huge bill. which is now getting out of our budget. and still vehicle is not performing perfectly.

i am getting same complain that our fuel is not correct. i am getting my vehicle refiled from...
Complaint comments  Read comments Complaint category Car Service Centers

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