Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
5150
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 4112 0017  [Bangalore]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
5150
Pending
0
Resolved
62
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (543)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — sudden break down of engine during emission test

 Rajkumar Gangadharappa on Feb 16, 2018
I have purchased Swift Dzire- VDI version in Apr 2014 from Muneer Cars, Hospet city and adhered to preventive maintenance plan (regular service) given by maruti service team.

Vehicle No-KA35N 3708

On 3rd Feb 2018 during emission test the vehicle was stopped suddenly, the issue has immediately reported to service station located at Hospet city, Karnataka .

Till the date no proper communication /commitment has not made /received from service station on failure of engine and handover date of car after repairing.

Please give clarity on following...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — the huge amount they looted for servicing

 Rockey Martin on Feb 15, 2018
I purchased my maruti swift vehicle on april 2016. Then my free service ended in 10000 km. After that i got cal from pratham motors and they updated that my next paid service is on 15000 km. Then 2017 july i gave vehicle to servicing, this time they changed the oil and filled the syntetic oil and total service cost is 3600. After that again i got a cal and they updated like your next service is on 20000km, this is happening after the 6 months of first paid service and i agreed. This time they told the service cost will come upto 7600 approximately. Then in between the servicing they called me and...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — regarding real headrest

 ak47 jone on Feb 14, 2018
This is very disappointing to say been old company in india and for real headrest for maruti breeza you didnt put in ldi & ldi optional??? Many people go in bauget what they can afford and this is very common thigh that suv segment you failed to provide this facility. Same we are using maruti car seen i was 2 year old. After two year also you dont give any discount and not changes in models evey waiting period is two month still. Is this monopoly??? I had recently buy car which was already 106 km run?

My name is amit desai. [protected]...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — super carry

 maheshkumar patel on Feb 14, 2018
Hi
Suzuki team,
As one and halh year ago maruti launched their first commercial vehical named super carry. With faith in maruti we purchased 7[seven] super carry from katariya ahmedabd, we are pan india first customer to buy 7 super carry.
1, after sales service is very poor.
2 one of the vehicle, engine block was changed with in 8 months of purchase. I was charged 45000/-inr for repairingby katariya.
3, same vehicle has been break down on the way before 10 days, as workshop manager says we will be charged 65000/-inr for repair
4, one another vehicle in...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — shivam autozone service - charkop kandivali

 rajashri joshi on Feb 14, 2018
I am the regular customer of shivam auto service. My dezire car mh-02-ch-9663 was give on 5th feb 2018 for servicing and also done the renewal of 3rd amc contract on same time. I took my car to native place at ratnagiri on 10th feb 2018. While filling air in tyre on the way he observed some sound in rear tyre.in the nearest garage we took the car. While opening the tyre's cap it was found 2 bolts where lying unfix which were making the sound. Later we check all the tyre and found the nut bolts were not enough tightened. It was our luck that the has been observed while air filling. Otherwise we would...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — feedback to your representative — on call

 Chandrakant Gandhi on Feb 14, 2018
Dear sir,
I am chandrakant gandhi rtd. Police officer from navsari - gujarat submit that i have purchased the cellario car from kataria company-navsari show room on 07/02/2018. Today, your company representative from delhi asked me the feed back about the experience in purchasing the car. I am sorry to say you that call conversion is about 15 minutes. You see all customers are very busy in their work and can not spare this much time in giving you the feed back. I suggest you to make it short and sweat so that the customer can give his time other wise no customer will attend your call. Hope...
Complaint comments  Read comments Complaint category Business & Finances

Maruti Suzuki India — nippon central locking system not work

 dheeru1988 on Feb 13, 2018
Sir i have purchase swift lxi with nippon central locking system in may 2014. Bt last 1 month one door of my car will not work means not lock or unlock throw nippon locking system bt 3 door of my car work properly throw locking system so please solve this problem as soon as possible, n i think this is on warranty period

Dheeraj bansal, jaipur raj.
[protected]...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — delay in getting my booking amount

 Karthikeyan Kay Kay on Feb 13, 2018
I booked new dezire vdi at rajalakshmi cars, sriperumbudur, kanchipuram dist. Tamilnadu on 5.10.2017. On that day i paid rs.11, 000/- as booking amount and i took delivery on 18.01.18. I paid the total amount 10 days in advance. When i asked the booking amount 11, 000/- they said they will refund it within a week. When i asked after a week they said the same thing. Again i waited for a week and they gave the same answer. I have visited the show room twice but there was no use. They are not at all picking up my phone most of the time. As my first service also got over, till today i haven't received...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — complaining about car ac

 Kanavdhawan on Feb 12, 2018
Hello sir/madam

Greetings for the day..!!

This is to inform you that i bought a maruti breeza few months back on aug 2k17 from baba autos ferozepur.

So my problem goes on like this, i continuously experience foul odour from my car whenever i turn off my ac switch (S). Although i already escalated this to baba autos ferozepur and they have changed my ac unit twice but the problem still persists.

Meanwhile, during this process they have made damage to my maruti breeza's accessories viz - gearbox, leather torn, roof mat colour changed etc....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Suzuki India — nandeesh motors guduvanchery

 Umamageshwaran chenguttuvani on Feb 12, 2018
Worst service i ever found... No proper response and problem in accessories for name sake they are doing the service or sales. Once when they get the full money that's it thier job is over.. And we need to call everytime when i can get the vehicle and when is the registration and now there is some problem in accessories. For eg the foot rest at the rear is hitting the bumper guard when closed.. When asked they say this is the default one.. What a pathetic response.. I strongly know that's not a right footrest for new access 125. But they are not accepting.. Kindly take appropriate action. We customer...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — theft of foot mat from the car

 Sai Darshan on Feb 10, 2018
I left my new dzire ldi model today[protected] when i went to get my car after the first service the foot mat of the car was stolen. When we asked they blamed on us that we have stole our own mat now why would i do that. The manager said that i will find your mat after a long fight and requested to take the car as there was no place in the service centre and told me to sign the undertaking form. Afterwards when i gave a call to the manager about the mat he replies “you have signed the undertaking form so i can’t help you now”. That proves these filthy animals lie for a footmat. This is not...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — regarding transferring the name of my old car tn75 7808

 H.Edward Sam on Feb 10, 2018
Dear sir
Greetings to you
I come to understand that my old car which was replaced new car (Maruthi suzuki shift vxi) the name transfer was not done so far. Hence i request you to look into the matter and complete the formalities immediately. Already six months (23.06.2017) over. So it is a matter of urgency. Kindly take necessary steps as soon as possible
Thanking you

Yours faithfully
H. Edward sam...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — regarding booking of new swift

 Shivprakash07apr on Feb 10, 2018
As we booked old variant swift on december 25th under exchange of our car, they said that due to unavailability of stock we will give you 2018 model. But the old variety production is stopped now they are denying the exchange bonus amount and consumer offer they promised.. Kindly sort out this.. Lahoti motors assured that they will give us proper service.. But they denying the things they promised.. How can we trust this type of fraud...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — product delivery

 Kaviarasan3346 on Feb 9, 2018
Dear sir,
As i booked maruthi suzuki vitara breeza vehicle in hosur amman cars showroom on 05.01.2018. As i am booking it for my marriage gift, the gm promised me that he will handover the vehicle on 10.02.2018, but till now there is no response from the company side. As i am fully frustrated with the sales activity of maruthi cars. Hereby am giving you the details of my booking receipt and booking details.
Receipt no - rec17000088
Receipt dt[protected].
Customer i'd - [protected]
Name - km niveditha
Contact no - [protected]
Order id - sob17000038
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — accidental claim

 BArjansingh on Feb 9, 2018
Subject: accident claim

Sir,
I having your car policy no. Mop4332364. The claim for insurance for my car was lodged around 40 days ago. But my claim was denied because of the reasons best known to you.
So along with me and my entire group has decided to discontinue the insurance of royal sundaram.
Kindly resolve the matter within three days failing which the matter will be reported to social media including facebook, whatsapp, tweeter and newspaper for non response to customers from your side.
I am totally unsatisfied with royal sundaram services.
Necessary...
Complaint comments  Read comments Complaint category Insurance

Maruti Suzuki India — k10 vxi... loan disbursed before invoicing at machino techno kolkata

 pkn@123 on Feb 9, 2018
Respected sir,
I would like to inform you that my booking no. Sob17002238 at machino techno sales ltd. And with chq of rs.5000 on 25.1.2018 and my loan disbursed through hdfc on 30.1.2018. But till now no invoice has been raised and dealer executive say delivery will be at end of feb2018 (Only 5 days gap) and at the meantime my first emi will start on 5th march 2018... When i complain to hdfc exucutive they said your dealer give me the permission to do the same. How can it possible when there is no car availability at dealer point?? And now when i want to change dealer they inform me that...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — complaint of service of my car wagon r lpg (up 83 n 1316)

 Gudda@ on Feb 9, 2018
Dear sir
I have a car wagon r lpg up 83 n 13 16
I am visit on your dealership at firozabad madhusudan motors for some repair work in my car in lpg kit i face some problem of operating of lpg. But his service advisor and their staff is cheat me and i am not satisfied with his behaviour and his attitude so please take some action against his services staff and service advisor and service manager in favour of customer
Thanks
Regards
Deepak chandel
Opposite aggarwal dharamshala rajendra marg shikohabad
District firozabad
Mobile number +91...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — non delivery of maruti suzuki vitara breeza zdi silver color after booking on 21-08-2017

 Rajan Kumar Ranjan on Feb 9, 2018
It is to informed that a general waiting of vitara breeza is almost 14-16 weeks only, i have booked vitara breeza zxi model silver color on[protected] at premsons motor udyog pvt ltd. At his kanke road, ranchi showroom vide dms receipt no. Rec17005804 dated[protected] through online mode.

Now, when i informed the said dealer to deliver my vitara breeza zxi, silver color then he replied that your vehicle is not yet been delivered by maruti company so i unable to deliver you the same.

As, i have fixed my date of delivery at[protected], for which i have arranged my all...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — car default

 melvinthakkar on Feb 9, 2018
I had bought a new baleno alpha on[protected] i was on my way from gujarat to jodhpur with my friends my car was around 60 - 70 kmph suddenly my car excel right hand side broke down and we bumped in a divider. But we all was saved by god. But right now its my complain to nexa maruti suzuki to take appropriate action against the manufacturing error, plz do revert acp..
Your ignorance couldt leed a serious legal action against the company

Thanks®ards
Melvin thakkar
[protected]...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — problem with the engine of the car

 ankitambasta on Feb 8, 2018
In the month of august 2017, i had purchased a maruti suzuki dzire car. But the car that i have received has a faulty engine. When the car drives in traffic for 10-15 minutes then all of a sudden it loses power and becomes a sitting duck for few minutes. Several times i have complained about this situation at the service centre but till date, the issue remains unresolved. I have invested all my hard earned money into this car and the company has sold me a defective car.

Below is some information about the car.

Brand: maruti suzuki
Model: dzire vdi
Color:...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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