Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
4932
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 36 1234 0850  [Guwahati]
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+91 40 6672 9999  [Hyderabad]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
2%
Complaints
4932
Pending
0
Resolved
66
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — "i write you a complaint of negligence and not paying attention on my complaint of your dealer

 Raja Mazhar Sheikh on Jul 25, 2018
Date : 23rd july 2018

The chairman,
Maruti suzuki india ltd.
1, nelson mandela road,
Vasant kunj,
New delhi-110077

I ikbaloddin k. Sheikh customer of your maruti suzuki india ltd. I write you a compliant of negligence and not paying attention on my complaint of your dealer. For which i may suffer from financially losses and mental disturbance. I give you details of my vehicle and incident.

I had purchased a maruti suzuki vitara brezza (Vdi) car bearing chassis no. Ma3nyfb15hh271557 and engine no. D13a5494537 on 1st sep...
Complaint comments  Read comments Complaint category Other

Maruti Suzuki India — poor services

 Moiz hussain on Jul 25, 2018
I have visited to prem motors guna for accidental work for our car mp 08ca5352 for that very poor response for customers and they told no family members cant put car for work only car owner can give car for work and talking behaviors are not good we know that your car is selling automatically but you have to give proper response to old custumer when i see thier behavior i really not buy second maruti car and not tell anyone to buy maruti car...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — car parts defective

 Manni451 on Jul 24, 2018
Sir/madem
I have purchased the vitara brezza vdi (Reg. No is pb 10 gl 9596) in year in 4 sep 2017. From stan autos private limited g t road, near satguru partap hospital, sherpur chowk, ludhiana, punjab 141003
After some time i  face some problems like my car doors are defected. I went stan autos service station and got them my concern related to the front non driving side gate as it has some problem like it doesn't get shut easily and there was some noise of some metal object hitting the door from inside from the driving side gate but they are not addressing this well, there is the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — service & body shop

 BEGNING STAR on Jul 23, 2018
I would like to inform you that i left car with service & some work of body shop
But the both work are so poor that i haven't described you.
When i complaint to workshop manager he do not anything for me. When i saw car before delivery two washing person enjoying high loud music & ac
So i request to you the customer review is very bad. I want to say that customer time & money very expensive but the your employees know that it earn free from job.
I am 14 years old customer but i don't regular the maruti suzuki sevice regular.
Some problems i face some times but...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — poor service response

 Vikas Kharb on Jul 22, 2018
I purchased baleno (Zeta) in may 2016. From day one, i have two major problems with it. First was its poor visibility and second was poor pick-up. Before reaching to any conclusion i tested other baleno car having same model. There was a clear difference of pickup. When i complained about this, i was told that poor visibility is due to its design and can not be rectified. Two years and three services have been passed and nothing has been done to improve the pick-up. Every time assurance is given to rectify the same but all their assurance are good for nothing.in spite of this terrible experience,...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — prakash auto dealer

 mohammed arshad hanif on Jul 22, 2018
I am very much dipressed with after sale service of prakash auto... They are least bother about there customer.. They are helpless... M got stuck in the middle of the road, and those people are just completing the formality.. I am suffering from last 20 days... I am tired now, if they do not give me quick response than it will be a big news for maruti. I am very much frustrated now.. I never thought about maruti like this before.. But now this people are forcing me to go another way.....
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — swift dezire hr10t6885

 Kuldeep Ashok Luke on Jul 22, 2018
The above car was given to maruti authorised workshop at murthal road for repairs after an accident on 13th july 2018 under maruti insurance. Body shop manager forcefully changed the head light even when it was not asked for by surveyor.

Also during repairs they damaged rear bumper which when pointed out they did not change it. Also the painting and finishing job was done very poorly. I demand that all my above complaints are addressed to and rear bumper changed free of cost by them....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — dzire vxi amt

 Vineet Deshmukh on Jul 21, 2018
Hello,
My new Maruti Dzire amt is giving problems lately. My car is 8 months old and clocked 9000 kms. I am facing serious vibration issues during take off. It is happening very frequently now. Yesterday night July 20th while coming back home from office, my car got stuck in heavy traffic in Mumbai. The drive mode refused to engage gears and gear indicator was showing 2nd gear only and it was really hard to get the vehicle moving. Some how I managed to reach home by using manual mode as it was working fine. I already complained about the vibration issue during 2nd free service but it is...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — car maruti suzuki 800 1994 model

 Asw Anth on Jul 20, 2018
I have brought a maruti suzuki 800 1994 model for rs 23, 000 Kl 56 B 3574at quilandy, kozhikode seller told me vehivle is good condition and all paper are clear but my car is not working after 2 days and i call the seller and told him to return my money but he told me that he spend our money and seller told me he will repair my car so i agree and bring back my car to him after 3 days he call me and tell his mechanic repair all complaint and after 5 days my car is not starting and full of problems
SIR/MADAM PLEASE TELL THE SELLER TO BRING BACK MY MONEY I WILL RETURN HIS CAR HE IS A CHEATER...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — regarding service quality of maruti dealer

 diwank on Jul 20, 2018
Sir
my self Diwank Bhardwaj has visited Maruti dealer ( fast track sector 63 noida) for my car swift repair and contact person Vivek chauhan - [protected] has attended me and taken responsibility of my car repairs, my car is standing at their service station from last 10days and regularly iam calling them to repair and mr vivek chauhan told every thing will be done do not worry but now he denied that work can not be done collect your car back now this type of service i was not expecting from no1 dealer in india.

kindly need help in this matter and behavior of Mr vivek chauhan
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — fraud with me and not refund my money [Resolved]

 Keval Rao on Jul 19, 2018
Hello. I want tell u that maruti suzuki company and dealer popular wheelrs pvt ltd branch ishanpur Ahmadabad. I have booked my eeco 5 star ac booking name bhupendra hiralal Barot. Executive name . Saiyed mustufmiya and vishal vyas fraud with me of 21000 they both give me fake recpt of popular and continually make fool me we will back money but all commitment was wrong and even they not pickup my call. And they demanded extra 10000 premium for get in 3 days delivery. If i will they will not back my money i will sui case against maruti suzuki popular wheeler i pvt Ltd.contct me. [protected]...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — about my brezza ldi- heavy clutch sound & wiper -poor performance

 Anil.G arappurayil on Jul 18, 2018
My brezza 2016 Nov.Engine no-D13A5337844.chassis no-MA3NYFB1SGK165247.Engaging /changing 3, 4, 5th gear, clear heavy clutchsound was there. since 2016.So Iwas driving &changing gears very slowly to avoid clutch sound.So what SUV?! ! get it replaced immediately or will be approaching consumer court (aaasurveyor@gmail.com

ANIL KUMAR.Gmob:[protected]...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — repair and service - reg

 Cpbalaji on Jul 17, 2018
My vehicle no AP03CJ5924 given in n bhargavi automobiles TIRUPATI maruthi dealer in tiruppathi, CHITTOOR district long back and the entry in their register was made on 16th June and one of their rep send my vehicle photos through WhatsApp saying that the damage will take 20 days to get repaired. I waited for 20 days and started follow up but no body was answering. My mob no [protected]...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — manufacturing defect in vitara brezza

 anurag12210 on Jul 16, 2018
Dear Team,

This is with regards to one or the major manufacturing defect in my Vitara Brezza. I have purchased Vitara Brezza on the dated 29th May'17 from Bagga Link Patparganj. My all three free service has been completed but recently I observed that in heavy rainfall there is a huge leakage from the roof and waterlogging somewhere on the roof due to which whenever we press break or any uneven road entire water comes inside the car and damaging AC and Stereo.

That's a big fault in manufacturing, Kindly help me as Maruti Team is not responding at all.
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — misbehaving and first service

 Nikhilup on Jul 15, 2018
I have purchased a new Ecco from madhusudhan motors firozabad.Afer one month I bought my car for first service then they refused to give us a appropriate service and the staff members are misbehaving to us .They says you are not the one who buys the car from us go and do whatever you want.and the main of staff is head is dailogue is" gaadi Leni h toh le humpar koi farak nahi padta jaa".so I makardhvuj Upadhyay is requesting to taking a action against this.
Mob-[protected]
[protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti vehicle wagon r vxi 2012

 Deepak Sam on Jul 13, 2018
Vehicle purchased in April 2012 from Sk Wheels Maruti showroom located in Navi Mumbai
just 18000 kms vehicle running and all 4 tyres are flat.
All 4 tyres are the original tyres provide by the maritu along with the vehicle.
Tyres are never replaced.
Reaching SK wheels they say tryes needs to be replaced.

Need to understand how even in 18000 kms running tyrs are gone.

Pl look into this matter urgently & provide a solution....
Complaint comments  Read comments [2]Complaint category Cars, Vans & SUVs

Maruti Suzuki India — maruti suzuki india complaint about baleno could not withstand rain water

 Atul W on Jul 12, 2018
Sir,
I have purchased baleno in may 2018 this year from nexa Mira road (Paramount kashimira). Due to the engine filter placed at low level, when i drive the vehicle in rain, the rain water entered into the engine n vehicle stopped and engine voice changed. I think it is major manufacturering defect due to which water entered into the engine owing to level of the engine filter being very low. Today i have had to experience great difficulty and had stuck on the road could not reached my office. After that I called maruti assistance and they arranged towing to tow the vehicle to workshop in...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — wrong electrical work resulting in damage of alternator invoice no. 029/bc/18002581, chowgule industries pvt. ltd

 S_Adi on Jul 11, 2018
Dear Sir,
My Car Wagon R, GA01 R 7122, was serviced on 05.07.2018 at Chowgule Industries Workshop, Mapusa. During the servicing the service adviser informed that the electrical work had to be done as horn and side lights were not functional. Also there were other routine servicing to be done and I had requested delivery end of the day.
Later on I was informed that there are other issues, like wheel bearing cylinder head cover gasket for which I told him to complete the possible things on the day and I can get the vehicle next week for the jobs to be completed.
I collected...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — engine seized

 Nandu@867 on Jul 10, 2018
I have Waganor model 2014 LXI CNG, I got my car serviced on dec-2017 at 48000 km and next service is due on 58000 km and currently it is running in 57000 km and suddenly engine got seized and when I get it check from maruti dealer, they are saying that water enter in the engine and hence seized and they are blaming me for the damage as their is no sign of misuse of car and all services are done in the agency itself
why customer has to face this? is this your design ?
please help me to get proper justification of the problem and provide me the solution and as agency wants me buy new...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — new maruti alto 800 lxi very poor mileage on 10.7.2018.

 Vijay Shankar Dixit on Jul 10, 2018
Dear sir/Madam
This is continunation to my last complaint which was attended by Magic auto on 12.05.2018. I lodged complaint on above subject and magic auto ltd said to have set right the problem. After repair, 30 litres of petrol was filled and it got consumed giving 308 km. I again filled petrol of Rs.700 on 1.7.2018, about 9.2 litres. To-day petrol exhausted showing 92 km run. thus vehicle, alto lxi no. DL9CAM 7301 purchased on 10.4.2017, is giving about 9 to 10 km per one litre. I cannot afford such high consumption when petrol prices touching sky. Kindly get it properly repaired. I feel...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

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