Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
5057
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 4112 0017  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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+91 80 2212 7384  [Bangalore]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
2%
Complaints
5057
Pending
0
Resolved
72
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (591)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — maruti paid service charges and nature of work underpaid service

 Bassappa Kudloor on Oct 18, 2018
Kindly define what is paid service and what it includes service centers charges so many service charges and also charge paid service

Now where they displayed the service rate in the show room
They must display
Like paid service includes
Washing
Greecing
Cleaing
Electrical checking
Etc

Why they are not displaying the same at service centers

Are you benefiting indirectly from them

Basappa
[protected]...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — not refunded sold vehicle payment

 Sony Marketing on Oct 17, 2018
Hi team.. My name is syed mohammed aslam we have sold the maruti alto k10 vxi bearing number ka04 mk 5758.. On 19th september 2018. For amount 145000 (One lakh forty five thousand only) to maruti bimal auto agency yelahanka branch bangalore karnataka.. We got a message on 25th sept 2018... (Bimal auto agency recieved a amount of 145000) after so many days when we enquired regarding our depositied status of the payment.. Which has not credited in our account... Later when we checked with concerned person srinath (Sales executive) one who took delivery from us... He replied that the payment amount...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — retail invoice copy of swift dzire vxi 2014

 Dr. Gautam Patel on Oct 17, 2018
I have purchased a maruti suzuki swift dzire vxi car from broker of ahmedabad. Initially he was saying that all documents are available. So i paid full amount. Later on he disclosed about non availability of retail invoice of bill of purchase.
My cars engine no.1492216, chasis no. 647122
Year of purchase is november 2014

Kindly send the copy on
20, sai vrund society
Bh uma bhavan, borsad chokadi, anand (Gujarat)-388001...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — stud and steering rod damage

 नितीन टोपले on Oct 16, 2018
Hamane car 7th january 2018 ko li. Car ka model dizire vxi hain. 21 june 2018 ko car ka accident huaa turant car maine navanit motor service center kolshet thane west yaha pe di car ka kam insurance me kar ke diya lekin 1 months ke bad aage ke tire se bahot awaj aane laga our tire pura ghis gaya to maine turanr car phir se wahi center pe di to wo bole stud me problem hain our steering rod me damage hain our wo bol rahe hain ke warranty me nahi hoga. Ye defect insurance claim me hona chahiye tha. Lekin us time service center ne ye defect nahi dekha. Aur ye problem vaise hi hai....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — mistake done by sales department

 Manoj Kumarbhatt on Oct 16, 2018
I have perchance a maruti new dezire zdi on 30 oct 2017 from nainital motors haldwani registration number is uk 04 z0668 and i have not receive remote for music system at that time. Sales man told me than steering control system is in it that's way remote is not provide by company, but after a long time whan i use this i face problem to control it and i am a defence personal so i can not approach to dealer at the third service i got this information that remote is also available with music system so please help in this matter please....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — cancellation charges

 Pratik bhuptani on Oct 16, 2018
Dear sir,

I have given booking of 5000 at kataria automobile at dariyapur maruti suzuki wagonr vxi but unfortunately car cancelled. After cancellation, he said that 5% amout will be charged. And also i am ready for that because i need money. So request to you take such action of kataria auto mobile so that never charged on another person and also i got cheque of 4750 and deducted 250rs. I think this cheated to customer...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti suzuki ignis worst car

 AlphaBetaGamma on Oct 16, 2018
Maruti suzuki ignis worst car i wasted my money and time. If car go slow in second gear it will off. If we off the car with key centre lock won't work. Though i purchased higher model no functions are working. Swift or i20 basic car will beat easily to this model. Dear folks maruti clearly cheating by selling odd car. While taking turnings car getting off. Do not buy this car save your self, worst pickup. Maruti doing fraud by selling this waste car for higher prices. Even purchased higher model maruti ignis amt alpha worst experience. Don't go behind attraction in look wise no functions are eligible...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — swift dzire new car engine problem

 Jd2936 on Oct 15, 2018
A very bad experience with maruti suzuki it s definetely a good car but the employees of showrooom of mahalaxmi automotives (Pune) are not supported are not good in this. They only trouble customers

I purchased new car but only in two weeks engine stop on road then it not start as 15 day. Service employee and their seniors don't take responsility to get me car immediate repair.

So beware of and i suggest do not purchase any car from mahalaxmi...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — maruti suzuki india forcing to renew insurance from sai service

 Kautilya Save on Oct 15, 2018
Last year i had purchased the scross alpha nexa car from sai service. I had taken extended warranty from maruti suzuki and not from sai service. But they have send me threatening email and calling on my phone on that if i dont renew my insurance they will cancel my extended warranty. Ms. Devyani from sai service has tortured me by calling again and again on this issue. Its purely the customers choice to select from which maruti service dealer they want to do renew of car insurance....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Maruti Suzuki India — cheated by - jamkash vehicleades nexa jammu - delivered faulty car - now harassing by using all its power

 m8713888883 on Oct 15, 2018
Jamkash vehicleads pvt ltd, nexa, jammu have done cheating with me by delivering defective baleno car. Raised it to mr shiv pushp territory service manager-nexa and sachin ahuja regional service manager-nexa, rishab sharma tsm – nexa north 2 but seems their intention is to hide this act of nexa dealer. Got delivery of faulty baleno car with steering, clutch, brake and suspension issue, compliaining from very first day about clutch but seems this is trend of maruti company to cheat customers, all instances with proof mail sent to md of company mr k ayukawa, not a single call received from company,...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — on not taking cognizance on his dealer t. r. sawhney for selling re-painted cars instead of the new one

 haripal13 on Oct 14, 2018
Maruti has become t. R. Sawhnwy's hand puppet. My complaint [protected] which was done five years ago, maruti has shut down without informing me and without solving it. Now maruti generate two new complaints number but nothing happen.
My two cases are running in cdrf-v shalimar bagh with maruti & t. R. Sawhney motors. T. R. Sawhney have full impact in maruti, politics, police and judiciary.
The government is a dwarf in front of them.

I promise to post pictures of my cases decision here and in newspaper....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — unsatisfactory service of wagon r by sb car kalyanpur kanpur

 ashutosh02002 on Oct 14, 2018
I visited today for service on sb car kalyanpur kanpur but car not serviced properly even car not washed properly and my rear camera also not working when i recieved my car. Registration no up78fk0990.

I think maruti suzuki is very reputed company they think about their consumer so please take a necessary action against responsible person and i complaint before on maruti website and to showroom gm email id and i receive call from service centre they are forcing me to close the complaint.

Name
Ashutosh dwivedi
[protected]...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — complaint working status

 Anil Kumar Bhatt on Oct 14, 2018
Dear sir/ma'am, complaint reference no. Nx[protected].
महोदय,
उपरोक्त शिकायत पंजीकृत करने के लिए धन्यवाद। शिकायत पंजीकृत होने के पश्चात फ्यूचर ऑटोव्हील, मोहबेवाला, देहरादून mr. Shishupal prajapati ji से हुए वार्तालाप के बाद मैंने shakumbari सर्विस सेंटर, sitabpur kotdwar को कार सौंपी। वह पूर्व...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — egoistic nature of company people

 ਸੁਪਿੰਦਰ ਸਿੰਘ ਖਾਲਸਾ on Oct 13, 2018
I have purchsed new model dezire on 05.10.2017 from M /S Stan Autos Pvt Ltd.Ludhiana (Punjab) under Registration No. PB10GN 0108.From that date to till date, I am observing carbon emissions problems in my car (latest Snaps attached) even after forceful overhauling of engine and illegal swapping of parts by your authorised dealers and your north Manager Mr.Gunjan Malik. They are misbehaving with me.

As a result I am in consumer court against your dealer and with you.

Now they are not interested to solve the problem unless and until due to case.

They have...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — substandard service

 Chattopadhyay Somnath on Oct 11, 2018
I am a 15 year long user of maruti car, presently using celerio lxi, on 10/10/18 i went for a routine service to my nearest mas maruti link at salt lake where i used go for last 15 years. When they returned my car i found that the interior was not at all cleaned, as i am very particular about cleaning it was clearly visible to me. I informed the staffs as mr chakraborty left for lunch. Someone again call the cleaning person and tried to make up the situation. They only sprayed some polishing aerosol at the dashboard which was not required.
Very much disappointed about the service quality,...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — after sales and services

 rameshnair1977 on Oct 10, 2018
I have a request that i have given a complaint against popular vehicle sales and services.Some of the problems resolved after around two years one problem is still existing. They are not giving a proper response to the customer complaint or in telephone.Now the problem is that they made resolving it draged two years now they r telling its two years so we cant do.I dont understand the logic.Please resolve the problem....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — about my alto k10 vxi [Resolved]

 Shailesh1962 on Oct 8, 2018
Purchase on[protected] from motor world, jamshedpur having chassis no-ma3ezde1s00385788 engine no. K10bn8014276 some sound is coming from front left side it was informed in all three free servicing but it was not repaired when asked it was told it is a manufacturing defect is it so or what as you are say it is your most successful model whether it will be repaired or not...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — car service billing irregularities

 shanoicl on Oct 7, 2018
Dear sir,

Kindly refer our telecon today with you[protected] regarding complaint towards billing of my car serviced by abt maruti, arumbakkam, details of car is detailed below:

Tn 02 au 2102-maruti dzire -
Kindly note last year during 20th september 2017, the car was given for general service and they changed oil etc., and charged me rs. 10, 270, thereafter for small jobs and during service campaign the car was serviced by them without any issues. Recently i got frequent calls for more than 15 times from last month on wards and insisted the car has to be...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — service & repair quality

 RAMANKUMAR5412 on Oct 7, 2018
Hello sir/madam

I am raman sharma.
Last year i purchased swift lxi (Optional) from your bagga link showroom.
After a while when my car went for first service, he took a dent on my car bonet, and when i made complaint at your service center, they accepted their fault but again i had to visit three times to your service to get my car repaired.
The paint that they used at my car was not genuine since it get dull in just few months, they left two to three drops of paint on the bonet.
Yesterday when i was going to get my car serviced i saw a crack line on front...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — service regarding

 Siddharth Roy Giriraj on Oct 6, 2018
We serviced our car in alankar auto sales & service pvt. Ltd on 21/09/2018
At the time of handover our vehicle to service center we explain our problem to mechanic but till date the problem is same and we are unable to drive our car in proper way and we paid to service center rs - 5110.00

Name - raj kumar prasad
Id[protected]
Job card no - jc18016415
Reg no - br01bf1631
Model - maruti swift vxi
Sa name - gunakar kumar...
Complaint comments  Read comments Complaint category Car Service Centers

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