Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
5265
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
5265
Pending
0
Resolved
63
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (560)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — delivery period of vehicle

 Satya Chovdary on May 7, 2018
I katragadda markandeyulu have booked a vehicle at varun maruti dealer. They have given me a time period of 45 days for delivery of my vitera brezza vehicle. At the time of booking they have told me that they will try their level best to deliver vehicle in 30 days. But now after 45 days they are said they cant deliver the vehicle. Please review the issue and give me a solution from them.
Booking date : 20/03/2018...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — bill issue, body repair issue by tcs maruti faridabad hartman's.

 Akhilesh Mittal Faridabad on May 4, 2018
Please see the photo, i have sent the snap shot of complaint. Please find the snap shot. My mobile no [protected]. Akhilesh.
I i purchase wagon r cng from tcs faridabad, my car got accident on 30/3/2018, i have zero depth insurance from tcs, even after i got the the bill of approve 132500, and service manager says ishtar pass only 125000 rupees only even i have zero depth insurance, and cars body repair by tcs is fully unsatisfied, bumper has rough corners, paint is not proper, bonat loosing the paint and overflow the paint, cars looks like repair from outside shop, brake is not working properly,...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — late delivery of booked car vitara brezza zdi [Resolved]

 riteshranjan1999 on May 2, 2018
By considering the market demand and reputation of Maruti Suzuki brand, I opted the dream car vitara brezza zdi for the marriage of my son. So converting the dream of my son into reality i ordered the same vitara brezza zdi at dealer Reliable industries, Kola Kusma, Saraidhela, Dhanbad 828109 on date 12 feb 2018 by paying the booking amount of Rs. 21000.00 Twenty one thousand rupees. Receipt of the same is enclosed herewith. Its going to be over almost three months but still i have not got the delivery of my dream car from my dealer Reliable industries, Kola Kusma, Saraidhela, Dhanbad 828109. Till...
Complaint comments  Read comments [4]Complaint category Car Dealers

Maruti Suzuki India — baleno zeta 1.2 suspension issue... very hard suspension and bumpy ride.

 suman152 on May 2, 2018
Dear nexa,

I'm an proud owner of your famous hot selling car baleno zeta 1.2 bought it on 14nov'2015 with extended warranty, till last 6 months time i enjoyed my each and every ride but with a concern on hard suspension still i keep on using and promoting to my friends & brother. But recently the suspension became worse and due to that i'm getting seviour back pain due very hard suspension.

Raised this concern to rm and as well as dropped multiple email's from (Suman152@gmail.com) to contact@nexaexperience.com, surprisingly i didn't get any response from any one rm...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — new dzire complaint about bad quality of painting

 yogi4u2020 on May 2, 2018
I purchased my new dzire on 28th March 2018. During the first service I found that on three of the doors the paint on the inside of the doors is chipping off on its own. Paint on driver side has chipped off to around 1cm while the service personnel was cleaning the door. Also when I checked the same in the boot door same problem was found. When I put this issue to KTL lucknow Indiranagar they are still dicey whether to paint it again or to change the door. As it is a quality defect from Maruti it should be addressed professionally and hence the doors should be replaced with new ones as the paining...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — cheating on part of suzuki dealer at kathua j&k

 Nikshil on May 2, 2018
Sir my father in law has booked a maruti swift dezire from jammu motors kathua.
The dealer has given a call to my father in law saying that u have to give 12000 to the accessories as this is the company policy. As my father in law in not keeping well and is not aware of the policy they have the the money from them. When i called the dealer they told me that now as they have given the money it can not be refunded. If this the case i have to go to the consumer court to settle my issue.
The delivery date is on 4th of this month and i want to address the issue on priority
My no...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — bad performance in terms of mileage and pick up for maruti ciaz

 ankitgupta9289 on Apr 29, 2018
I have invested my hard earned money in maruti ciaz, i left honda city due to maruti's trust but i am really not happy with the performance of my car maruti ciaz.. Neither there is pick up nor its giving mileage above 17 kmpl even its a smart hybrid car. I go to maruti service centres for these complaints and with out looking in to the problem they just say pick up and mileage is good according to them. I want maruti's concerned team to took after my complaint.
If a car is giving mileage of 17 then what's the use of saying smart hybrid and claiming a mileage of 28 kmpl....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — oil leakage from new ertiga zxi

 T Sharma65999 on Apr 29, 2018
I have taken delivery of brand new ertiga zxi on 23 april 2018 from rd motors, tezpur assam and yesterday i. E 28 april 2018 i was highly disappointed to see that there is engine oil leakage in my new car. The car is driven only 315 km.
I have contacted the sales team of rd motors tezpur but the problem is yet to be resolved. All my family members are highly disappointed with the car delivered to us. I need immediate action to be taken by maruti suzuki....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Suzuki India — workshop services & cheating

 amit thakker on Apr 28, 2018
I amit m aiya my maruti suzuki car alto 800 mh 01 bu 1747 i give my car for just a small services purpose to change cng button but the work shop j s automobile ambernath east mumbai near relience petorl pump has chiited me as he done total scanning engine without intimate me & also he change my tyer & give me old tyer without infrom.. Even he collected my card payment 2100 & swap the card in reliance pump & not done the original billing & cheated the govt also without pay tax... Kindly do needful action other wise i make a compalint in income tax also....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — fraud a motorcraft noida

 saurabh223 on Apr 27, 2018
I had an accident and gone to motorcraft to get my car repaired on apr 9, 2018 and the agony started from day 2 itself. I was promised that car survey by insurance company would be done very next day but it was done after 2 day after multiple follow up. I was told that my car would be delivered to me in 15 working days. Then, when i called them to enquire about status of my car after a week or so, the wouldn't pick up my calls. After multiple calls, they would pick only 1 call and just repeat the same that car would only be ready after 15 days. Anywways, that was horrible customer service but the...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — car servicing not done proper

 vivek.dafale on Apr 27, 2018
Date 26/04/2018
I have given for my car for servicing, received my car not in good condition.
Evening time (Service center closing time), all wok finished in hurry-hurry (As they wanted to go home early). There is no proper check (Inspection) before handover the vehicle to customer. Below are the concerns
1) engine vibrate & make sound when a. C is on (Informed on phone 2 times)
2) gear box cover not fitted
3) front windscreen not cleaned properly
4) floor paper matt not put
5) door handle issue (Rough operation)
6) wax fragrance air perfume
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — complaint is starting of the car

 Ruby Anzalna P.S on Apr 26, 2018
Dear sir,
On december 10, 2015  i bought a baleno zeta  diesel from  nexa popular,   ernakulam.
Unfortunately, the car has not performed well as it had a starting trouble from the time of purchase itself then within 2 to 3 months of purchase its ac compressor had an issue also while the car was running the front glass had a crack all by own and broke and i had to change it all by myself.
Gradually the issue with starting has increased and now it takes a lot of time to start. As i had showed it in the showroom i came to know that the delay in starting is because of the...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — forced delivery of new baleno alpha car with dents

 Undeswar Rao Bheri on Apr 26, 2018
We have booked baleno alpha with auto din meda showroom, bowenpally, se underbar, india,
Dealer. He has arranged finance through banker next door. We completed all formalities for finance. Yesterday evening they called us saying the vehicle is ready for delivery and they are paying road tax, insurance from the amount under transfer from financiers. Today morning we went to take delivery. They said they paid road tax, insurance also and amount received by them through rtgs from financier. When we checked the vehicle for delivery, it was having a noticeable dent on the body above right rear...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — airbags not inflating on head - on collision in my maruti ciaz zxi plus

 taranbir on Apr 24, 2018
This is in reference to my maruti ciaz zxi plus 2015 model, registration no. Dl9c ae 5069 car handed over to you for repairs with the bodyshop department on 30th of march, after i met with an accident on the same day. Subsequently, a job order card was opened on the 31st of march, 2018 and the attending service advisor is mr. Gaurav singh.
The cause of the accident was a multiple car collision on the highway when a xuv was the first one to brake hard, resulting in a tata sumo colliding into it from the rear, followed by my car colliding into the tata sumo. The brakes were also applied hard...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — regarding closed of workshop on sunday

 anilrath1976 on Apr 23, 2018
I am a customer from bhawanipatna, kalahandi, odisha. Being a state government employee i can only spare time on sunday but it is regrets to convey here that the local maruti workshop keep closed for which all govt employee facing problem for servicing their maruti car.in this regard my suggestion is please give necessary instructions to your legends car, jeypore to keep open on sunday for servicing of maruti car....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — vitara brezza delivery complaint

 Saurabh srivastava Allahabad on Apr 22, 2018
I have booked vitara breeza zdi in october 2017 to greenland motors allahabad uttar pradesh as commited by greenland motors my car received in their show room as per their timeline my car loan has been sanctioned and draft prepared but at last minute they refused to get delivery of my vehicle saying accessories kit i ordered is not available so take the ldi kit instead of zdi, when i objected they were saying deposit draft and wait untill the accessories arrived bcoz of that my draft has been cancelled two times and i am forced to pay interest on the released amount of loan. So please look into...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — regarding my car repair

 Anuj04 on Apr 21, 2018
Hello there,
I’m dr. Anuj sangwan
Owner of my car swift zdi no. 5066
Residing at sonipat, haryana
[protected] is my cell phone number.

I’m complaining about jagmohan motors, sonipat 131001 haryana.
I met an accident on 7th of this month, and the same day i took my car to their bodyshop. Nobody came to see my car for atleast 1 hour. Noone attended me.

To this, nothing i. E. No repair has been started to my car until the 5th day dated 12th of april despite clearance from the surveyor regarding the damage and allowance given to...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — price difference

 Najrul17 on Apr 21, 2018
Respected sir/madam, i have been planning to buy nexa baleno delta petrol 1.2. But there is a confusion arising relating to the prices. The ex-showroom price of that car in guwahati is rs. 643593 and in jorhat the price is rs. 650213. Compared to nexa s-cross and maruti swift, there prices are same all around india. Then why there is different prices for nexa baleno while the gst is same?
Name - nazrul hussain
Phone no. - [protected]...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — about suzuki access 125 ;

 STofu on Apr 21, 2018
Free advice for the customers don't buy suzuki access 125. I, sk nejamuddin, am a owner of suzuki access 125, car no wb 30y 1218. It has lot of problem, you will feel it time by time... Though i have felt it from the 3rd day of purchasing. Problems as followes:
1. Too much self start problem, engine starts after too many trails and even with the help of accelerator.
2. Engine stops suddenly at the running situation.
3. Now a days, near the bumper when u slow your scooty even then the engine stops, and self start may not be happen.
4. Engine sounds too much with too much...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — faulty suzuki gixxer sf sold

 Rajat Mahapatra on Apr 21, 2018
Hi,
I am writing this mail, after i have lost patience with the support that i have received from suzuki team.
I have bought my gixxer sf, on 2016, 28 feb. Its just over 2years now. I have travelled a just over 24000kms, but the problems that have incurred in the bike, seems that i have ridden 80000km or more maybe 7-10years in other way round. My bike, neither had any accidents in this tenure nor i ride poorly enough to damage my bike, internally or externally. But within a small period within 2nd servicing (4months) i complained about my bike chain not being tight enough, giving...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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