Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4950
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

TwitterFacebookGoogle+Youtube
Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
845
down
321
up
344
down
175

Phone:
Phone:
+91 11 4678 1000  [Head Office]
up
717
down
292
+91 11 4678 1000  [New Delhi]
up
717
down
292
up
126
down
54
up
88
down
38
up
88
down
38
up
95
down
52
up
72
down
29
+91 80 2212 7385  [Bangalore]
up
79
down
43
up
54
down
31
up
50
down
29
up
50
down
29
+91 79 4003 6660  [Ahmedabad]
up
20
down
10
up
22
down
15
+91 36 1234 0140  [Guwahati]
up
6
down
1
up
5
down
1
up
6
down
2
+91 17 2278 0057  [Chandigarh]
up
10
down
6
up
3
down
0
up
3
down
0
up
3
down
1
up
3
down
1
+91 80 4112 0018  [Bangalore]
up
12
down
11
up
1
down
1
up
15
down
15
up
1
down
1
up
3
down
3
+91 80 4112 0017  [Bangalore]
up
1
down
1
+91 36 1234 0850  [Guwahati]
up
3
down
3
+91 17 2305 8077  [Chandigarh]
up
3
down
3
+91 80 2212 7384  [Bangalore]
up
1
down
2
+91 40 6672 9999  [Hyderabad]
up
11
down
15
up
6
down
16

Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
4950
Pending
0
Resolved
53
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (521)

Maruti Suzuki India Complaints & Reviews

Sort by:

Maruti Suzuki India — id: 1789102

 gigikunnel2017 on Dec 1, 2017
Dear sir,
Thank you for accepting my complaint and responding to it through mr. Varun gupta. But one thing i want to come to your goodself is that all most all body parts (Inside the various sides of bonnet, on running board, on the sides of all doors) the problem of rusting is seen. Sir, i think it is a manufacturing defect itself. If it was seen on only a particulars area. It could be solved by properly doing patchwork and painting.
As per my complaint and the interference of your goodself the agency (Avg motors kottayam) contacted me through one mr. Denny (Agm) and he says that...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti celerio zxi amt

 Maheshsg179 on Dec 1, 2017
On 27-oct-2017 i bought this car and opted for extra accessories but to my surprise when car was delivered it did not have chrome playing for fog lamp and fog lamp area is damage. Now even after one month of chasing with sales and service person this is not resolved. This part is not available is reply from maruti service center... So still we should believe in maruti if this is what we are getting for our money paid....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — issue with my open closed loop vent for ac in my maruti swift vxi

 Varun V Vijayan on Nov 30, 2017
I own a swift vxi (Wind song le) which i bought in the summer of 2015. From the day of purchase i have been facing problems starting with the ac vent, where the outside smell and air are not being stopped while i am engaging the closed loop cooling. Whenever i am driving the outside smoke or foul smell enters in the car and suffocates the passengers along with myself. I had complained about this issue continuously to my service center at nerul - automotive (An authorised dealer and service partner for maruti). They replace the filter and adjust the vent a bit and it gets sorted for a few weeks,...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — cheated by maruti suzuki

 deepak saryal on Nov 30, 2017
My relative gave me a gift maruti swift vxi which my relatives purchased on 12 oct 2017 from jammu motors akhnoor road. They gifted me this on 13th nov 2017. Jammu motors gave 2 petrol voucher of rs. 1000 and 750 respectively. Now when i tried to claim vouchers i find those 2 vouchers as fake. When i raised the issue with maruti suzuki customer care then i got call from jammu motors i forgot the name of the person but his mobile number is [protected]. He was such an unprofessional and irritating person and showing me the power of his position. I am completely frustrate and irritate with that guy....
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — not received invoice copy, insurance, rc book, vehicle manual, accessories

 Prakash238 on Nov 30, 2017
Hello sir,

I have purchased suzuki access 125 from decaan suzuki ghole road pune, sub dealer sai pooja auto services aundh.

I have paid whole amount including accessories for that vehicle on date 25th nov 2017; however i am still waiting invoice copy, insurance copy & bike manual.

I am also waiting for few accessories, rc book, temp number is also not allocated to me. I am chasing for invoice copy since last 4 days; however no reply from authorized dealer & sub dealer. Sub dealer name is tejas ; he is also not picking the phone.

Regards,...
Complaint comments  Read comments Complaint category Products & Services

Maruti Suzuki India — changing address of dto

 Kamal654 on Nov 30, 2017
I bought a celerio zmt from poddar car world khanapara guwahati on sep-oct 2017 when they deliverd the car to me they didnt gave me the temp rc and spelling of my father name was wrong even they gave me wrong address of dto where it has to be registered as i stay in meghalaya and they gave the dto address of assam and it has to be registered there so i complained them and asked about my temp rc they told me that they forgot to gave me and took the documents from me which needs correction on 26 oct but now its november 30 till date i havent recived my document and when i tried to contact them they...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — pathetic customer relationship

 mani2aquarius on Nov 29, 2017
Today morning, i planned to exchange my maruti esteem and book swift all new dzire zxi with abt maruti guindy, chennai. I was informed that esteem would be taken on booking the new car and was asked to give a letter stating that i confirm the booking and will not cancel in the future. They wanted this letter for my preferred color only upon which my car would be exchanged. Only on confirmation of the above, by the executive (Karthik), i took my car. However the executive went back on his words and showroom declined to take esteem when we went to book in the evening. The executive was not even apologetic...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki — car loan

 sheelasantoshkumar on Nov 29, 2017
Dear sir i request to you earlier my car loan was closed please tell about to in hyderabd area your office location address because of i want to noc copy so please as early as possible to pl send to my email or mobile my mail id santosh.Yogesh79@gmail.Com and mobile no [protected] clear to my r c my car no ap28aa548 pl issue the noc copy thanking you...
Complaint comments  Read comments Complaint category Loans

Maruti Suzuki India — alto k10 amt

 Jithin62 on Nov 29, 2017
I have purchased a new alto k10 amt on aug 2015 through am motors. After the first service itself the amt complaint was there. After that i was not satisfied with the service and conversation made by am motors pattambi so i changed my service center to indus motors kannadi, palakkad. Again the same complaint is coming. The amt light is blinking and while driving an acceleration and deceleration is coming in low speed. Till now they were not able to rectify the defect. Sometimes they are saying its about the electrical problem after that they are saying its due to the module complaint. Since two...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — body paint

 Phani Burle on Nov 29, 2017
Dear sir,

My car has met with an fire accident 6 months back. Work has been completed from maruti showroom jayalakshmi automotives - guntur after one month i found that rust babools & in proper painting after i spent rs. 350000/- this is what i am not expecting from company like maruthi.

Please consider my concern and repair my car properly.

Vehicle no: ap7cu 3751

Today i visited jayalakshmi automotives - guntur i. E 29.11.2017 what he said is will correct it.

This kind of service is happened in guntur showroom this is...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — vitara brezza zdi (blue) - pathan ashadkhan_chasis no - 161473 crm:000268000001639

 ashadkhan pathan on Nov 29, 2017
From: ashadkhan pathan
Sent: wednesday, november 29, 2017 9:32 am
To: 'amit. Chauhan@maruti.co.in' ; contact@maruti.co.in
Cc: kataria. Amd. Wm2@marutidealers.com; kataria. Amd. Gmtech1@marutidealers.com
Subject: re: re: customer complaint - vitara breeza zdi (Blue) - pathan ashadkhan_chasis no - 161473 crm:[protected]

Mr. Amit chauhan,

Thanks for again certifying from maruti below highlighted that customer is fraud & wrong raising false complaints & he is gone mad.

I am really tired of maruti & kataria bullying me again...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — poor servicing

 prasad071964 on Nov 29, 2017
I visited vau workshop, patna on 12.11.2017 and servicing was done vide invoice no.001/bc/1700/1856 amounting to rs.3264/-. I find that after servicing mileage has been reduced and not smooth running. It was better in condition before servicing. Smell is also blowing. I got a call from vau for my feedback and i lodged a complaint in this regard but they disconnect phone and no any action at their end initiated. My alto car is kept in my garage due to poor performance. I am very much disappointed and requested you to take suitable action against workshop and solve problem. If not action taken i shall...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — alto lx model, registration no-mp 09 cg 5573

 Balaram Khuntia on Nov 28, 2017
Subject- Very estimation of repairing cost for repairing of my accident car.
Dealer- Odyssey Motors Pvt Ltd, Angul, Odisha.
Sir
My car was got accident with one Oil Tanker on 01.10.2017 at 3.30PM near Handapa which is around 40 km from Angul, Odisha. I was seriously injured along with my son and wife. My brain was damage and we all are hospitalized at cuttack. So I could not contact any repair center. After feeling some what good, I sent my relatives to bring the car to nearest Maruti Delear in Angul. They put the car at above said dealer. I asked him to send the estimation...
Complaint comments  Read comments [1]Complaint category Other

Maruti Suzuki India — booking amount not yet refunded

 Arvind Rathaur on Nov 28, 2017
Dear maruti,

I have been long associated with maruti since 1990, but the recent experience with one of your dealer m/s prem motors pvt. Ltd, jmd regent plaza, mg road, sikandarpur, gurgaon-122001 is very pathetic. For sure not recommend to any of my friends for this dealer.
I have brought brezza vitara from them on 18th oct, the booking amount was 21000/- and i had made the complete payment apart from booking amount.
I am following regularly but every day i get response that in couple of days i will get the money back.
During the time of booking i was told...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Suzuki India — dealer miss behaviour

 meenakshi pujara on Nov 28, 2017
Hi
I am very disappointed with the dearler, s miss beha v he don't how to talk with customer, i want to let you know i have purchased access 125 on 19th october 2017 by the nam of sunita rani.. But still we haven't get no. Plate even i know dealer is having same but he didn't giving because i have given old scooty in replacement & noc is pending for same when i visited on 27 november to the showroom. They told us we will not give u no. Plate till the time m will not give them that noc. Dealer also holder rs.1500 for same he told at the time of purchasing i will give give...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Maruti Suzuki India — rusting for body of maruti k10 -

 gigikunnel2017 on Nov 27, 2017
Dear sir, 27/11/2017
I am mr. Gigi k gopal, a preventive officer (Grade) in kerala excise department. I am the husband of smt. Sreevidya g, gigi nivas arpookkara (W) p o, kottayam district, kerala, 686008 (Phone no. [protected]) who is the registered owner of maruthi k10 with reg. No. Kl-05-ah-2992.
We bought the vehicle on[protected] i. E. Only 4 years ago through avg motors pvt. Ltd kottayam (Copy of service register is attached) and completed all the routine services offered by the company without any default. The vehicle now covered only 12500 k m’s and i am very sorry...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — swift dizair vxi tyre complaint

 biju k nair on Nov 27, 2017
I'm a client of you since 2011 and now i have swift desire vxi 2015 model with me. I
M usually servicing my vehicle at popular service centre; meenchanda;calicut. Now i have a complaint with my vehicle. There is some irregularity on tyres. The groves on tyres have no uniformity. So there is some kind of noise disturbance inside the vehicle. I complained about this to service centre in august and submitted all alignment papers. We got no reply from servicing authorities. I complained again and again for four times and contacted them several times. But they ignored my complaint. I contacted...
Complaint comments  Read comments [1]Complaint category Business & Finances

Maruti Suzuki India — gem motors of hyderabad

 dev_777 on Nov 27, 2017
This is 3rd vehicle service vehicle condition is very good and its brand new below 1800 km the company given free service unfortunately company people charged huge amount rs.15000 for normal service and delivered car in the night around 8:30pm unable to check completely some of the fittings at the bottom oil not fitted correctly and it came out and engine clucth and ac is also not properly functioning....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti ertiga vdi 2013 gear shifting problem 3 to second gear

 rbg786 on Nov 26, 2017
I'm facing the same issue (Gear shift from 3rd to 2nd) for the second time on my 2013 ertiga vdi. First occurrence was around 30, 000 kms. The same issue re-surfaced around 45, 000 kms. During the first instance, the authorised service centre guy told that this issue is with the synchroniser ring, hence got it replaced. They charged me inr 8, 000 for this work. Now just after 10000 km, the same issue resurfaced. When enquired with the same service centre, they argued that this is a known issue and since there is no guarantee for spares, he quoted the around inr 8, 000 for repairs. Also, he wasn't...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — maruti wagon r vxi

 dhulia on Nov 26, 2017
Hi, maruti suzuki team,

I made a mistake to purchae a maruti suzuki wagonr car from maruti india by loosing my hardship money. From 2 years research in the internet & from the sweet but fraud commitments of maruti sales team i had purchased the car on 27.03.17 & just after 7 to 8 months the car has shows drastic technical problems. The technical problems are as follows :-

1. Since purchasing the car the car has shown struck problem while shifting gears in the time of driving.

2. A burning smell was feel while driving the car.

3.in winter...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Recently Discussed

1 days ago
Maruti Suzuki India
maruti suzuki india defect in high-pressure pump, 2nd time in 2.8 years
2 days ago
Maruti Suzuki India
maruti nexa do fraud with its customers
4 days ago
Maruti Suzuki India
jack bend issue not considered under warranty
4 days ago
Maruti Suzuki India
complaint against the fraudulent future auto wheels - a maruti nexa dealers
4 days ago
Maruti Suzuki India
complaining about my car

Featured Complaints

www.bdomains.com