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Maruti Suzuki India Complaints & Reviews

www.marutisuzuki.com
1.3
Updated: Jul 23, 2026
Complaints 6912
Resolved
1708
Unresolved
5204
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Maruti Suzuki India reviews & complaints page 6

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T
TanupriyaG
Jul 20, 2017
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car service not done properly and charged

Address: 248007
Website: www,marutisuzuki.com

I was raised below complain at maruti site but not resolved:-
"dear sir/ma'am
Ms. Tanupriya gupta has submitted the service complaint form at the maruti suzuki website with website interaction id[protected]
Please respond to customer & take necessary action within next 2 working days to avoid escalation to msil regional office.
To refer to the form submitted by the customer, kindly click on this link
Kindly...
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M
mcpajmer
from Gonda, Uttar Pradesh
Mar 15, 2017
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Maruti vitara brezza zdi+ dual tech fault totally got fire and burned-reminder

Address: Ajmer, Rajasthan, 305001

Dear sir
It very said to say that till time such big company are least caring to the customer, they now only sales not customer satisfaction.

My car has totally burned due to technical fault of maruti, from your office till date no one has approached us and try to resolve my problem only i am calling to them and asking for help, then also they are not taking care,
I am asking their seniors contact nos that to...
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I
IshanKaushal
from Ludhiana, Punjab
Nov 8, 2016
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Forced to purchase insurance from dealer

Address: Ambala, Haryana, 134003

I am looking for alto k10 automatic variant for this i approached the local dealer for inquiry. Everything was smoothly finalized and deal was supposed to be done but at the end the salesperson started compelling us to purchase the insurance from the dealer itself.
The policy they are offering for 18000 is available in market for[protected] rupees when i objected to this the salesperson told me that it was a Marti Suzuki India's policy...
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J
Jeetendra Thale
from Mumbai, Maharashtra
Oct 17, 2016
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Petrol tank capacity of swift dzire

Address: Raigad, Maharashtra, 410206
Website: www.marutisuzuki.com

I own a swift dezire zxi (2013 model). when i go to petrol pump to fill my petrol tank, sometimes the petrol filled is upto 45 litres.
The official capacity of the fuel tank for swift dezire given is 43 litres.
(i fill petrol upto top of the inlet pipe)
I have following 2 questions to ask-
01) please confirm if the petrol tank is almost empty & i fill the petrol upto the inlet pipe level - can it be filled upto...
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D
Deepak76
from New Delhi, Delhi
Oct 12, 2016
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Ignore of service in extended warranty by maruti dealer-dd motors

Address: New Delhi, Delhi, 110019

This is very disappointing in wrt mail to you.. I have taken a 2+2 warranty and paid an extra amount for the extended warranty.. When i had purchased my car..
This is very disappointing that when i visited maruti service centre for repairing shocker that comes under warranty and for that i have already paid in advance.. These people had ignore to repair my car shocker. And saying that we will send a mail to maruti company for approval.....
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D
Dipin84
Sep 23, 2016
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Service complaint against service center

Address: 689595
Website: www.marutisuzuki.com

Dear Sir,
!!Good day!!

I am Dipin Raj from Abu Dhabi. On January 2016 I purchased a Maruti Suzuki Ertiga diesel from your dealer AVG Thiruvalla-Kerala. Engine : 5200687, Chassis : 362135.

I would like to bring it to your notice that I received inadequate and unsatisfactory service from your service center.

With great regret I would like to inform you that the first service I given car...
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J
Jayess
from Amritsar, Punjab
Aug 23, 2016
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Car still not delivered after allotment letter

Address: 141002

My booking number is 6207/sob no. 1600062. I booked a Vitae brezza Ldi on 2 may 2016 and I received a letter from dealer ( Libra AutoCAD company limited) on 9 August 2016. Now I am visiting agency daily but they are not delivering me the car. I am very greased so please take genuine step....
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V
vs mishra
from Raipur, Chhattisgarh
Jul 15, 2016
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To provide duplicate key of the vehicle

Address: Jabalpur, Madhya Pradesh

Respected sir,
I have purchased access - 125 on 13th june 2014, engine no. f[protected] and frame no. mbbcf4 cade 8364173 from khatwani sales and service pvt. ltd. 1655, wrieght town, jabalpur (mp). it was financed by inusind bank, branch - napier town, jabalpur. loan no. jjq01695h has completed on 7th may 2016 and i have got noc from the said bank. but duplicate key of the vehicle i could not receive from neither khatwani sales nor...
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D
Debarghya Das
Jun 27, 2016
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Different size and make of stepney tyre

Address: Kolkata, West Bengal, 700065

Dear sir,

I am a owner of maruti suzuki baleno car wb24ae2884 that was booked at nexa park street showroom of premier car world pvt. Ltd. And am using it for about 6 months. Today i need to change one of my tyre as it was damaged and after some preliminary enquiry i found out that the stepney tyre which was provided with the car is of different size than those 4 tyres which were fitted with the car, not only this but the stepney...
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T
Tejpal Baghel
from Chennai, Tamil Nadu
Jun 15, 2016
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Rc not transferred

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.marutitruevalue.com

I purchased vehicle from true value outlet of fair deal cars sector-8 noida on 18/oct/2015, and we were feeling proud that we got my car from true value.

It’s approx. Eight months has been passed but rc could not transferred to new owner name. I am following up your team continuously but could not get my rc.

After meeting on 7th may with a responsible executive, i was expected that i will get my rc till 25th...
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S
Snehal Soni
from Bengaluru, Karnataka
Jun 11, 2016
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Poor service by rb cars dahod

Address: Dahod, Gujarat, 389151
Website: www.marutisuzuki.in

Car kept by rb cars dahod for 16 days and when approached, the vehicle was not repaired. Not even approached me for the status despite of frequent followups. I had to use hired vehicle for those 16days which has costed me around rs.40000.00. Need refund for those expense i had to bear due to negligence and carelessness of rb cars dahod. Mailed on [protected]@maruti.Co.In on 4 occassion but not even a single complaint mail is been acknowledged....
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S
satnam singh bhatti
from Mohali, Punjab
Jun 4, 2016
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Regarding vitara brezza rear seat back headrest

Address: 160047

To
GM, Customer Care Cell,
Marutisuzuki Udhyog.

Sir, we have purchased Vitara Brezza LDi (O) on[protected] from M/s Modern Automobiles, Chandigarh, hence we are your customer. Our car chassis no. is MA3NYFB1SGE118224.

We have no words to appreciate the dealing of Modern Automobiles. For us they are one of the best dealers. First of all I would like to mention here that we are one of the oldest customers...
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A
Achal Meena
from Delhi, Delhi
May 18, 2016
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AMC and customer service not satisfactory

Address: New Delhi, Delhi, 110017
Website: htttp://marutimsm.com/serviceyourcar.php

I am member of amc serivce provided by maruti. It provides free pick and drop facility. But when i dialed to the number proudly pasted on back of my car, the madam responsible for booking was not available. It seems that maruti do not have substitutes.

When i booked my amc service through their website htttp://marutimsm.com/serviceyourcar. Php, i received email confirming that a official from maruti will contact me within 24...
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M
mukul@123
from Agra, Uttar Pradesh
May 12, 2016
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Audio deck in ertiga lxi

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: Maruti

Audio deck is maruti is really bad... I am facing issue wherein some times the buttons do not work or there is late response... I am a loyal customer but having bought my third vehicle from maruti now i am regretting the quality... I bought my third vehicle which is ertiga lxi... Pls help as this is not right as a good organisation... Sad....
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V
vaishnavanil
from Jaipur, Rajasthan
Apr 12, 2016
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I am complaining about the delay in the delivery of my car

Address: Jaipur, Rajasthan, 302021
Website: www.nexaexperience. com

Hello.. i am booking a baleno zeta 1.3 car on 1.1.2016 from kp automotive jaipur. and they committed in written they should be deliver car in 4 to 6 weeks. But till now do not deliver car.. and not responding to me and avoiding me. they promised me to they shall deliver upto end of march but they not deliver.. i am rising a complain against the dealer in maruti complain department on 11 feb. but they also not reponding regarding this and...
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K
Kudachi Accountant
from Bengaluru, Karnataka
Jan 25, 2016
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Duplicate invoice copy

Address: Belgaum, Karnataka, 591102

I need duplicate invoice copy of my car Maruti Suzuki A star,
Car No : ka32 M7457
Chassis No: MA3EPDE1S00108997
Engine No : K10BN1006129
Reg Date : 09/03/2009

Email ID :[protected]@rediffmail.com
Mobile No : [protected]...
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N
Nidheesh MP
from Mumbai, Maharashtra
Jan 19, 2016
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False commitment from nexa and exorbitant cost for accessories (Steering cover cost rs.3790)

Address: 600056
Website: www.nexaexperience.com

Dear Nexa Team,

I had booked a Baleno Delta Diesel on the 31st of October 2015. After many failed promises and false commitments, the cal was finally delivered to me on the 14th of January 2016. In the meanwhile, I had raised numerous complaints to Nexa (NX[protected] and all of them were clubbed in the same complaint number. But till date, Maruti Nexa has not done anything to resolve any of the complaints. On the 14th of...
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S
Shyamadevi Alto k10
from Mumbai, Maharashtra
Jan 6, 2016
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Maruti alto k10 vxi clutch plate problem

Address: 173025

I have purchased New Maruti k10 vxi on dated[protected] from Goyal motors, Paonta Sahib, himachal pardesh. When I took the car with me to my home, I found the problem of clutch plate and due to diwali eve I came after 4days to the agency complaining about the clutch plate and the smell came from the car. But the agency personel said there is no issue in the car. This whole thing repeated for 4 times again n again when I came to agency regarding...
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S
shamiya
from Angamali, Kerala
Dec 31, 2015
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High Power pressure pump

Address: Ernakulam, Kerala, 682026

Sir, This is to inform you that, I have brought New Swift Dzire Vdi dated 10th June 2015, which is taxi permit. Last Sunday while driving it went brakedown at Chalakudy highway. When checked in Chalakudi Popular they said that ther is a complaint in its high pressure pump and it will take time to get new one as it is out of stock. I had to pay Rs.1800/- as carrying charge to bring the vehicle from Chalakudy Popular to Indus Motors...
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E
erprince04
from Bengaluru, Karnataka
Dec 29, 2015
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Part theft during servicing

Address: Lucknow, Uttar Pradesh, 226010

Hi during servicing at ANAND MOTOR AGENCIES LTD. Faizabad Road chinahat. wheel cap and fog lamp are theft, after so many request new wheel cap provide by manager but fog lamp charges I was paid. I have zero Dap insurance police than after I paid 2600 Rs. For insurance claim 3 days waiting for DO approval when car was ready in workshop. I have loss money time and believe of service center kindly provide the solution and ensure Its not happening...
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