Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
4944
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
4944
Pending
0
Resolved
53
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (518)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — color difference accord after given my car for claim

  Umesh Nikam on Nov 25, 2017
Dear team,

This is umesh nikam i am having ciaze zxi+ car no mh 49 u 6333. I have given my car for claim as there one dash happened. With my car on the dated 17th feb 2017 i have given my car for claim at aarya car parade nagpur... They have settled my claim and refurnish my damaged back buffer... Bht after one month colors has changed of my back buffer.. Now it's look different from car color...
I have contacted to arya car oftenly but now they are now entertaining my complaints they are saying are saying this not there responsebility.. I have again give my car for the said...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — diesel pump stuck

 Nikhil Vijayan on Nov 25, 2017
I have november 2015 model swift vdi private kl 46 m 2572. 49000 total running km. Due to its diesel pump complaint i had so many issues. Me and my family two times lay on road. Show room charged last week 7000 rupees. This complaint is having 90 % of vehicles i will not suggest maruthi to any body trusted brand is like this poor service and engine...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — delay in delivery of maruti ciaz s, petrol version

 manojpatel1964 on Nov 24, 2017
The above model car, silky silver color was booked on last week of september 2017 in nexa, cybercity, bhubaneswar. I was promised that it will be delivered within 10days or by latest by deepavali. Till today it is not delivered. The sales executive give different reasons, some times contradicting themselves. They should say the truth and should not misguide the customer.
Kindly inform me, when it is expected regarding delivery of vehicle.
M k patel, bhubaneswar...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — baleno alpha automatic delivery

 Keshav Vaze on Nov 24, 2017
Hello

It is very unfortunate that commitment given by nexa is not honoured stating that they are not receiving any car delivery from maruti. The car was booked on september 1, 2017 and maximum waiting time written in the booking was 10 to 12 weeks. However the salesperson assured that the same will be delivered by september end on the occassion of dussera which didnot happen, next commitment was of dhan teras which also didnot happen. Now even maximum period of 12 weeks have lapsed and still there there is no visibility on delivery date.

This was never expected from...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — maruti suzuki eeco 7 seater

 Lalit Kumar sagar on Nov 24, 2017
Dear sir mera naam lalit kumar h aur main etah up. Ka rahne wala hoon.
Sir mene 23/09/2017 ko eeco gadi book karayi thi aur aaj 24/11/2017 ho gayi poore 2 mahine ho gaye aur mujhe eeco 7seater gadi abhi tak nahi mili aur to mere bhai rajesh kumar ke naam se d. O. Bhi agency par pahuch gya he aur mera 1lakh 30 hajar rupey finence wale par jama h
Me jab bhi agency jata hoi tab hi ho kahte hain 2-4 din me mil jayegi tab se 2 mahine ho gye
Sir mujhe gadi jaldi se dilwane ka kasht karen
Nhi to me 4-6 dino me booking cancel karke kahi aur se gadi leloonga

Naam...
Complaint comments  Read comments Complaint category Other

Maruti Suzuki India — maruti wagon r car tyre

 Vipul Dineshbhai Patel on Nov 24, 2017
Sar mene 11 mahine pahle maruti wagon r car li thi. Par do din pahale hi aek tyre me achanak krack ho gaya to ab ae tyre muje replace karana hai. To please usme liye kya karna hoga bataiae. Thanks mera mo no : [protected] car no :gj-09-be0 0363 hai. Maine november 2016. Me car himmatnagar se li thi. To ab uske liye kya process karni padeli. Bbbbb. Bbbbb. Bbbbb. Hhh. Bbbbb. N. N n. Bb. Bb. H. J n b. J. B. B. B. B. B. N. H n b b b b b b. B b n n b. J. B. Bb. B. B. Bb. S. S s. S. S. S. Sh. And b. Hs. Hs chhe hhhb sbb. Bhai. Sb. Hs. Sb....
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — at the time servicing theft back, camera & side glass fog light mirror etc

 Imrannoor09 on Nov 24, 2017
Hello team,

This side imran khan (Up 16 am 3412) swift i am give my car in servicing insurance claim but at the time of servicing (Rohan motors surajpur greater noida) i have see missing some item (Side glass mirror, fog lite mirror, back camera) etc things are missing or anybody not help me

Please provide these things as soon as possible!!!

Thanks & regards.
Imran khan
[protected]...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — regarding job

 kdivakararao on Nov 24, 2017
Sir my ek retired person may quikr may job ka add dekhkar apply kiya tha. Uskebaad mere ko phone aya ki aap ko 1600/- jama karne padega may jama kardiya through pay tm uskebaaad trg letter is gmail address may aya mahimasingh. Work@gmail. Cim say uske baad 21nov phone aya ki aap 4700/- jama kaeneko may 22 nov ko pay tm say jamakardiya sir mujhe mera paisa vapas dilado pls isay fake jobs add may quikr shamil nakaro pls. Is say hum log fas jate hai...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — vehicle performance and service

 ganeshpallu on Nov 24, 2017
I have alto800 purchased on march 16 vehicle is frequently login due to third class performance of vehicle
At 3000km front suspensions got failed right now its 27000km again front suspensions failed
Front left door is not opening from outside
Inside rear seat noise is the problem from day 1 & my dealer is failed to repair it
Battery is down only at 27000km
Combination switch replaced at 25500km due to failure wipers are not working properly
Every 15 days i am visiting my dealer as relative to solve problem and every time new problem occurs
I...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — for new keys of swift dezire zdi keys

 Praveengehlot on Nov 24, 2017
I had ordered new keys of swift dezire zdi car on 29 oct2017 to the dealer of jodhpur Shri Krishna auto mobile .I had paied the cost as desired with essential documents that is Registration certificate, insurance &driving licence. The dealer told me that keys will be delivered in 12 to 15 days. But after 24 days I have not got the Keys. NOBODY IS GIVING PROPER REPLY ABOUT DELAY AND WHEN I WILL GET NEW KEYS. IT IS UTTER NONSENSE. How will I get Keys &who is accountable for delay. Who will pay for damage of battery discharge. Please check It is shameful for such Big Auto Mobile group. For harassing...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — ritz vdi abs car defective silencer-request

 Babu .M.J. on Nov 23, 2017
I purchased a new maruthi ritz vdi abs car bearing reg. No. Kl-64 a-2125, chasisno. Ma3fdebis 00420226and engine no. D13a 1999995 from indus motors muvattupuzha kerala in dec. 2012. The whole services of the car has been done at indus motors only till now. Durig the usage period the silencer of the car had been badly damaged because of the manufacturing defect. I made complaint before your good self on7/5/2016 and 17/5/2016 respectively and the same hasbeen solved by replacing a new modified silencer at company's cost. Now the replaced silencer has been damaged, as happened earlier. I brought the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — warranty

 Sanjeev Holkar on Nov 23, 2017
Sir, maine pagariya auto pvt ltd at. Aurangabad, maharashtra se jan 2017 ko alto k10 lxi liya he
21st nov 2017 ko meri gadi ki battery kharab hue thi to maine automotive pvt ltd, aurangabad, maharashtra ko jama karwa di he, o 23rd nov 2017, 6 pm ko muze kahte he ki aap ki gadi pagariya auto, at. Aurangabad, maharashtra se liye he to battery kam wahi se kar lo
Maine 200rs per day se battery rent per li he ye aap ki company service he kya

Regards
Sanjeev holkar
Crop chemicals india ltd
Aurangabad, maharashtra
Mob. [protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — celerio starting issue due to immobilizer kit not accepting key

 Prakash Abhale on Nov 23, 2017
I bought maruti celerio in aug 2015. Everything is fine except starting mechanism. Even when the genuine key is inserted in the key slot, key symbol keeps blinking indicating that key is not accepted by the central immobilizer kit. So even if the battery and is fully charged, it does not allow car to start. This has happened 4 times so far. Once, problem resolved automatically and once central kit has been replaced. Still yesterday, same problem reappeared.
Is it a quality issue?

Has maruti brand value gone down?
Why are they not being able to resolve the issue? I am...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — harassment for paint of numbers

 Pushap123 on Nov 23, 2017
I purchase silver colour alto k10 vxi on 22nd march 2017 from cm auto sales chandigarh. The colour of car bumpers are different from body colour. I have words with sales manager, body shop manager but all in vain. I keep mailing them and registered the complaint on sept 21, again but no response. I try to reach to agm but all in vain. Poor customer support...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — totally bad experience with maruti suzuki faulty delivery

 Amit . Sharma on Nov 23, 2017
Owner name amit sharma
Contact no. [protected]
My car (Hr49e7436) celerio zxi. Reg. No. Hr99zat2654
I replace my front bumper in modern auto panchkula haryana. Due to damage from driver side.
I have facing vey trouble from modern auto panchkula haryana.
When i get my car from modern auto panchkula haryana. I found that my fog light wireing from left side is cut. When i asked for this, they re joint the wire with a peace of wire. When i appose for this, they ask me that sir replace the wire with genune wireing, but you came here after three days.
But there...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — front left wheel apollo make tyre burst while driving on flat road with 30 to 40 kms speed

 mmbhat on Nov 22, 2017
Hi team
I purchased maruti baleno during apr 2017 at bangalore nexa palace
Regd no ka04 mt 1135
Chasis no-104455
Engine no - 4246383
Model-baleno zeeta p
Dod-12th apr 2017
Batch code apollo
Kms 4490
All four are apollo tyre only with batch code as 0617.
Stp ne - mrf

Complaint - during october first week, front left tyre burst during running on flat smooth road, speed in between 30 to 40kms,. Self driven, co incidentally no one got injured during travel. Driving place was in remote village area, forced to replace...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Suzuki Access 125 — access 125 ss

 Vandana Rajawat on Nov 20, 2017
I M regret to complaint you that I had purchased access 125 on 23rd April. 2017.I am not satisfied with Average whatever company promised to the consumers . I am not getting average even 20 per kilometers after done it 2 service completed. You are requested solve my problem or replacement the scooty, otherwise I will not suggest to others purchase this scooty. ......
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Maruti Suzuki India — manufacturing problem in my car (maruti swift vxi (o)

 Ankur Mukhariya on Nov 20, 2017
Hi,
I had purchased maruti swift vxi in March 2017. Major issue in my car (damage colour mark). Vehicle No-UP 80 EA 1682. After purchase of 3 months create some damage colour mark on car roof. For this issue I had complaint of maruti customer care but they told me that you should go to service centre and share issues. After few days I went for second service to service centre and show issue to service advisor. They click a photo of damage colour mark and told today is Sunday so head office is close tomorrow I will mail your issue to head office and told after 2-3 days I will call for regarding...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — faulty car delivered

 Anujjalota on Nov 20, 2017
I purchased ciaz from nexa shimam auto andheri east. They have repaired it 3 times till now..in first 40 days but it is not okay. Now again they want to take it to test it thoroughly which i will not give now. I want the car replaced. The staff is so pathetic that they keep on saying sir.. This time it will be okay. Mh 03 cm 9426 is the car number. We took highest version and u have given the worse car.....
Complaint comments  Read comments [4]Complaint category Car Dealers

Maruti Suzuki India — faulty service : poor car service and unsatisfactory customer

 bhatia_gautam on Nov 20, 2017
This is to bring to your attention that i had purchased a maruti swift, vdi with abs vehicle number (Mh 02 dz 0097) in may, 2015 from your authorized dealer spectra motors in mumbai.
I have been a loyal maruti customer for all these years and have also used your vehicles in the past. Maruti being one of the leaders in the automobile industry needs to look into this as one unhappy customer can result into many more.
To highlight the issue i have been using the car for last two years and it has been handled with great care. I have made sure the car does not miss a service be it free...
Complaint comments  Read comments [3]Complaint category Cars, Parts & Vehicles

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