Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
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5241
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
5241
Pending
0
Resolved
63
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (558)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India — ecm in dzire vxi

 sun113142 on Apr 4, 2018
I had sudden problem of pick up in my swift dzire vxi (Dl 2c an 3026) yesterday and light got on. I took the car to vipul motors sector 5 noida. There i came to know that problem is with ecm. It was surprise as i never heard in my life ecm getting faulty. Then came to know that it is known problem in dzire vxi.
Question is why maruti not recalling all vxi models and getting this critical problem solved?

Why customers are left on the road to face this nuisance? Now today also i did not get delivery of car as code sent by maruti to dealer did not work. This is very disappointing...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — full payment in cash-non delivery of vehicle on time

 minnu_2020d on Apr 4, 2018
Dear Sir / Madam,

This is regarding my booking with Maruti Suzuki VXI (Magna Grey) at Adarsh Agencies Attapur, Hyderabad - 500048, Opposite Mantra Malla, Pillar No 185, PVNR Express Way. I have made the complete payment of 7, 56, 000 in cash on 03.22.2018 and the total amount has been debited from my end( attached are the receipt copies) I was planning to take the car as gift for sons bday falling on 04.06 and It was committed & promised that the vehicle would be delivered dated 04.04.2018 however, I got a shocking call on March 30th saying the vehicle is damaged and could not give...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — aya

 Alpesh Dabhi on Apr 4, 2018
मेरे पास एक्को कार है जिसका पीछे का जम्पर घिस रहा हे इस फोल्ट को भावनगर मारुती सर्विस वाले कोई हल नहीं निकल रहे है और अब अगर इसका कोई रास्ता नहीं निकला तो हम मज़बूरी में ऐसा करेंगे ...ये धमकी नहीं हमारी मज़बूरी है आपसे एक विनंती है
https://www.youtube.com/watch?v=1nQF9P1Ouf4
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — poor service nd lier employees

 ak vadhvani on Apr 4, 2018
Third class behaviour
Not give perfect ans
They never slove the problem
Not provide good service
Only speak lier when we ask this car part is available
Poor service
Never slove the problem
When i hve bought car still now they cant slove the problem
Now i m tired ur maruti suzuki service center
Pls give ke ans what should i do other wise i have all reccord of my car. Then i will take other action...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — spare parts replaced without customer approval

 Venkatch69 on Apr 3, 2018
My car baleno, zeta had steering noise inside the cabin regarding on this raised complaint on 16/feb/2018, complaint no. Nx [protected]. Spare parts has been changed with my approval and with out my notice. Its highly illegal as with out customer approval spare parts cant be replaced by authorized work shops. This mistake was done by jajabheri automotive pvt ltd, visakhapatnam and more over my complaint has been closes with out any intimation....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — non repair of vehicle for more than 112 days in the workshop

 Bedarius Shylla on Apr 2, 2018
Dear Sir/Madam,
My Car Estillo Zen met with an accident on 11/12/17 and was towed to the nearest Maruti Workshop on 20.12.2017 for necessary repairs and for Maruti insurance cover and claim etc. I had submitted all the relevant papers for smooth process of the repairs and claim. But after 112 days in the workshop, I am repeated told parts have not come. (For your kind information, the workshop I am referring to is RANI MOTORS, Shillong, Meghalaya, India).
I do not understand how long will the parts be supplied after making indents because my car is a discontinued version.
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — poor repairing work

 Kiran Patel103@gmail.com on Apr 2, 2018
I, mr kiran patel, have given the maruti suzuki ciaz to service. So i had given it at maruti service station situated at maruti starline pvt. Ltd, mehsana on 25/03/2018. But service is not proper and body and chasis noise is not solve. Till that day, i have gone there two times but i didn't recieve any satisfactory reply from there. Also they didn't solve the noise problem. They just charged me with the bill of 3819/- for that new but not properly fixed hanging bumper.

It is but natural that if any customer is paying the amount for a commodity and service than it is your duty ti...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — warning lamp appear

 cibiarakat on Apr 1, 2018
I have a 2013 model swift dizire vxi kl-06-g 5757. About 7 months ago a warning lights up. I approached jawan service centre muvattupuzha twice. Then popular automobiles elamakkara - ernakulam and they took one day checkup and given a paper citing the complaint and asked me to approach a service centre near to me. I am from idukki - kanjikuzhy. So i went to indus motors thodupuzha. They advised me to change a spare part, it is not ready with them. After one month i again went there. Then they told me that they have to check whether the complaint stated by popular is correct or not. They also took...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — delivery of maruti suzuki brezza (vdi optional)

 bharatkansagra on Apr 1, 2018
I had booked, maruti breeza (Vdi optional), colour :grenite gray in the month of feb-18 with an exchange of old car.
Booking no : sob17003694.
Total booking amount (With exchange) 116000. That time your sale manager confirm that you will confirm to get booked car on first week of april, no need to worry.
But as discussed in this week with your representative, he will not in confidence for delivery. This will not a good impression of maruti over customer.
My request to ensure delivery in this weekend.

Amount for two month are also liable for interest...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — celerio vxi (company fitted cng)

 harshadmahant on Mar 31, 2018
I got a accident at gujarat. My near by maruti suzuki service center at eternal motors, chitra bhavanagar.

After 1 week i got a call from service assistant we have to open your engine there was something damaged in your engine.

After 1 and half month they called me for pick up my car. I was got my car but with in 2 days i face car overheated problem. I was paid them more than 15000/- as a service charge and i buy my car in may 2017 so its still in warranty.
On thursday i go to amar car anand. They check it for 2 days. They told car engine is overheat so coolant...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — overcharge/fictitiously charged/good part declared defaulted and charged

 dhaliwal1989 on Mar 30, 2018
Hello sir this reminder to the complaint dated 5 th nov 2017.
On 1st jan 2017 i have purchased baleno zeeta petrol model from nexa mohali showroom - c-55 indl area ph-7 mohali
On 5th nov 2017 car was serviced as last free service
Balancing tyers, what they did unused stepney tyre as ok tested by the company maruti suzuki declared a default and put a weight of 50 gm and charged for that and when enquired said that defected steipneys are always issued by the company, when protested to refund the amount they said that refund is not our policy we will do next free balancing or...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — maruti suzuki all-new swift 2018

 LalitMotwani on Mar 29, 2018
I booked the all new swift from fortpoint showroom in thane on 9th february, 2018. I recieved the car on 18thmarch, which was already driven for 400+ kms at the time of delivery. The car has been used for test-drives and exhibits, and has lot of interior scratches and defects already.
I was handed over a second-hand test-drive vehicle, and i want a brand new car since i had paid for a brand-new car....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — maruti suzuki celerio amt

 d3cc on Mar 28, 2018
I have purchased maruti suzuki celerio amt zxi model in june 2016.
All services done according to schedule.
Current odometer reading around 9000km

The car has an issue with its mileage delivery i. E. Fuel economy is very poor.
Company claimed figures are faar away.

Knowing to the surrounding traffic conditions and driving ways we expect an averafe figure of around 17-18kmpl.

In hand we are calculating since its purchase we found it to be around 13-14kmpl only.

Service schedule or procedures should make provisions to...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — swift doors noise and bad quality interior.

 Tejbirrana44 on Mar 27, 2018
Mere paas swift vdi 2017 hai. Jisme pehle stering me noise thi or doors or jk ke tyres khrab ho gye the 9000km. Pe hi. Pandit automobil pvt. Lmd. Jagadhari me maine sbhi service krayi or unhone stering or tyres ki problem ko thik kr diya tha pr doors ki problm abhi bhi hai or doors bohot jada noice krte hai maine maruti ko complaint bhi ki pr dealer ya company ne mujhe koi mail nahi ki ya koi satisfied ans. Ni diya....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — ertiga (zdi) low pickup

 Venkat Atluri on Mar 27, 2018
Dear sir,
I a. Venkateswararao having a ertiga (Zdi) purchased in the year 2014 dec, i am happy to have that vehicle, but after 35000 kms i am not comfort with the vehicle due to low pickup. I drive my vehicle below 2000 rpm and less brake usage. I went to showrooms (Varun & jayberi) in visakhapatnam no. Of times, one time they changed clutch, another time they changed some other part, then i contacted mr. Ajay maruti engineer (Visakhapatnam) he engaged mr pratap kumar he checked some parts he also said no problem but vehile runs smoothly for 15 days problem started again, since then i...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki India — vitara brezza, bluetooth and audio system faulty..

 Sumeet Patni on Mar 24, 2018
Dear maruti suzuki india pvt. Ltd team,
I have been taken delivery of vehicle vitara brezza on dated 18th march 2018,

Using bluetooth and audio system and observed both malfunction / terminates frequently while running..

Would give me really pathetic feel with the class and would insists to replace asap.

Will be doing frequently telecom meetings and suffering because of the such bad quality feel.

Vehicle registered on the name of sumeet rajkumar patni.

Registration no. Is mh 12 qf 0459

Thank you for...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — poor service by dealer

 shivaraman ravi on Mar 24, 2018
I am shivaraman ravi and i am from chennai. I had requested for a test drive of swift 2018 diesel automatic. I had made this request through the portal and i have got a sms stating that the test is scheduled for 23/3/2018 at 10 am and car is provided by popular from east anna nagar.
I got so many calls each asking the same detail and all were from popular automobiles and i had to shout at them as each one wants to know what car i am interested.
Today is the test drive schedule at 10 am and at 9.45 i get a call from popular automobiles to say they do not have a diesel automatic car....
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki India — gear problem of my car dn 09 l 0988 eartiga zdi+

 tejasdadra on Mar 24, 2018
I put my car for repair due to gear slip problem on 23.02.2018 at kataria automobile, balitha
They repair car in extended warranty and i pay rs.3300 for oil and labour cost.
Same problem arise after 2 days. I again put my car for repair in next week, they told that problem got solved.
Same problem arise very next day, i again put my car for repair on 10.03.2018 but problem not solved, service representative told that some part not available with workshop, we will arrange parts in 10 days and repair your car.

But problem not solved till date even after 3 times...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki India — complaint for not effective working of my baleno car hr 51 bj 3825

 satish09 on Mar 23, 2018
I have purchased baleno delta petrol from vipul motors vide invoice no vsl15001192 dtd 28/03/16. Engine no k12mn4145926 ch no ma3ewb22sgc157491. After second service the car ac was not functional and service centre informed that some rings were cut and set right the issue. The ac was not effected and again approached the service centre and they checked and informed ac now working. This season in feb 18 again the ac was not working and they put gas but subsquently again ac not working the service centre informed replacement of compressor. Again ac was not effective and i have approached the service...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki India — committed deal not completed.

 Saieicher on Mar 22, 2018
We have purchased 9 cars from my car pvt. Ltd. Pune. The deal committed by the dealer is still pending for last 3 months. Till today they have not given the total receipt's and payment description and closed deal. The sales executives never turned back after delivery. Old vehicles were not collected which were suppose. The buy - back facility and payment is also not cleared. The same unfavorable deal was last 3 years before. The payment of one car is still pending and the car is also with my car, no response given by dealer. It is very very unfair to deal with my car its a type of cheating. Due...
Complaint comments  Read comments Complaint category Car Driving Schools

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