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Maruti Suzuki India Complaints & Reviews

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Last updated Mar 25, 2024
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Maruti Suzuki India Phone Numbers

Toll free
1800 1800 180
1384
556
1800 102 1800
494
267
Phone
+91 11 4678 1000
1095
470
+91 11 4678 1000
1095
470
+91 22 2659 0478
195
99

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Fax
+91 11 4615 0275
+91 11 4615 0276

Maruti Suzuki India Website

Maruti Suzuki India Head Office Address

1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India
110070

Maruti Suzuki India reviews & complaints page 238

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D
dhiman_yog
from Karnal, Haryana
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Very Bad Experience of buying New Maruti Suzuki Car

Address:Ambala, Haryana

Hi, On 25th Dec, 2014 I exchanged my Old Santro Xing Car with New Maruti Suzuki RITZ VDI Model from Eakansh Wheels, Village Tepla, Ambala Cantt. The executive I dealt with was Mrs. Geeta Chauhan. My Very bad experience is due to following reasons: 1. Finance from HDFC Bank took more than 1 month and now the dealer is asking for the Interest as a Rs 500/1000 per day. 2. Earlier, Geeta Chauhan said that Pollution will be free of...
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A
Arian Medicals
from Mumbai, Maharashtra
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ERTIGA VXI

Address:Mumbai City, Maharashtra

My name is Ketan Shah, i have bought Ertiga VXI in May 2014. I am very happy with my decision till date but since past 2 days i have noticed the Gear Box got very hard and I sent the car to Spectra Motors Works garage for the same. After checking the car the mechanic has called me and said there was problem with clutch plate and related items and that he does not have input shaft so it has to be ordered to their Gurgaon works and this...
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K
kumark77
from Junagadh, Gujarat
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Re repair and asking for repayment

Address:Visakhapatnam, Andhra Pradesh

I ksn kumar have a car m-800 of 2002 model. No : ap 35 c1022

Due to gear problem i visited the service centre last month which is located in siripuram. After completing repair, they called me and handed over the car along with a bill. Again the problem had arised after a week.

Again... 2nd time for the same issue i approached the same service centre (Day before yesterday 27/01/2015).

Today 29/01/2015...
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N
Nilesh Keshwala
from Pune, Maharashtra
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Badly Damgare car during given for third free service

Address:Ahmedabad, Gujarat

Today my car pick up by Star line Cars - Maruti Delarer at Ahmedabad, Naroda, and Delarer person met with accident and damage car badly.


They damage both door badly after so many follow up they are not given answer to me and also not showing my car pic from front side, even i do not on which part my car is damage they just send me two pic of cars and said your car damage only this side. They said we will repair your...
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S
sandipa79
from Kolkata, West Bengal
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One Auto not delivering as promised.

Address:Kolkata, West Bengal

During my car purchase on 31st Dec the day I booked the car Celerio Vxi at One Auto Kalikapur, they promised to give me additionally cover for the car, rubber foot mat and sun viser. During car delivery to me on 9th Jan they gave me only the cover and said that they will provide the sun viser and rubber foot mat later after 15 days. But when I called up after 17 days they replied that Maruti does not provide rubber mat and they will...
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R
REJINRAJ D
from Bengaluru, Karnataka
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not receiving the offer amount reg

Address:Thiruvananthapuram, Kerala

I am REJIN RAJ.I had bought a new swift vxi car from the SARATHY AUTO CARS, PALLIMUKKU, KOLLAM. Actualy i booked the vehicle at TRIVANDRUM BRANCH OF SARATHY. I paid the amount to the accountant to sri siddique (mob;[protected]). He said that an amount of 1500/- which is an offer for govt employees will be given to you by the company MARUTY SUZUKI IN CHEQUE WITHIN A WEEK. Sorry to inform you that i had not received the cheque yet. Please look...
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J
Jeetendra Kumar Soni
from Noida, Uttar Pradesh
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Fake promises and miscommunication by dealer

Address:Singrauli, Madhya Pradesh

Hi, This is to inform you and regarding complaint of dealer- City cars, Waidhan, singraulli dist-486886 that we have booked a Waganor VXI with name RASIK BIHARI on 10th of Dec 2014 and also have provided the delivery order from SBI bank to dealer but has promised- 1.Tto hand over the Car in 02 days. But its not happen... 2. Second promise to handover the car between 15th dec to 20th Dec..again its fake promise 3. They said that will...
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Address:Mumbai Suburban, Maharashtra

42 days back i.e. on 16th Dec 2014, by giving booking amount I booked a car in SK Wheels, Andheri, Mumbai, and got all my payments completed in 14 days. I was committed to get the car delivery by 2nd week of Jan. When enquired on 2nd Week I was told the new model is getting manufactured and will be released in 2 days from Gurgaon production. Again on 3rd week I have been told the same. Today its 28th of Jan and still the car is in production...
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H
Harsh Mandaviya
from Ponda, Goa
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poor quality swift received

Address:South Goa, Goa

Recently bought a red swift in goa from chowgule dealer under the name mrs. Sunita mandaviya. The inside material quality is highly cheap, doors shake, screws become lose every now and then, vibration sound inside the car in every part. Call me urgently before i take the matter to consumer forum. The car is just a month old and is giving such problems. Are all maruti cars made of such cheap material? Regards Harsh Mandaviya Contact number:...
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A
ashok96
from Bengaluru, Karnataka
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Non responsive toll free number and ignorant service centre

Address:Bangalore, Karnataka

My vehicle No.is KA 04 MA 9457 Maruti Omni had a water pump belt problem on 26th Jan 2015 on the Bangalore Mangalore Highway at 8.00PM. The place Solur was 17km from Nelamangala Bangalore. When I tried the Toll free number [protected], the complaint was not registered for 45min ( Only hearing music when your in Trouble). When contacted the service centre M/s.RNS motors ( they claim 24hrs service) where I service my vehicle, the answer was...
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R
Rajneesh Paul Sharma
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Complained-Celerio HP 55 A 7858.

Address:Solan, Himachal Pradesh

Hi, I am really harassed by the Maruti Dealer Goyal Motor Pvt. Ltd. having their office at Nalagarh. Goyal representative dealing with me is Mr. Barman during the purchasing and Mr. Naresh during the service. I am feeling really miserable and regretting the day when I planned to buy the Maruti vehicle from Goyal Motor Pvt Ltd. Firstly they harassed me at the time of booking, Actually I had booked Wagon-R VXI ABS on 15th Sep 2014 and...
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P
Purshotam Bhardwaj
from Chennai, Tamil Nadu
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Dissatisfied with the service

Address:Faridabad, Haryana

Dear sir For your information that my self Purshotam Bhardwaj, I have a car Ritz with registration no HR 51 BB 6915 which was given M/S Batra Auto, 14/1, Mathura Road, Faridabad - 121003, Mile Stone workshop after an accident for repair in insurance but after gating my car I am very disappointed to see the conditions of my car after repair, I try to approach many times to your workshop G.M Mr. Tomer, Manager Mr. Nathu Ram but they...
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M
mohdm39
from Lucknow, Uttar Pradesh
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replcement of gas injectors of my vehicle wagon R

Address:Pulwama, Jammu and Kashmir

sir, i have already registered the compliant under No[protected] and no action has been taken place yet, as mr Amit Choudhary has advised me to make the job cord of the vehicle and a have made the job cord at peaks auto mobiles Ganggo Pulwama J&K i have also put up the service history to the said dealer but the said dealer has refused me to entertain the claim & they have vasted two weeks of time. plse redress my greivence otherwise...
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S
sandipa79
from Kolkata, West Bengal
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Not getting things promised during car purchase from One Auto Kalikapur

Address:Kolkata, West Bengal

During my car purchase on 31st Dec the day I booked the car Celerio Vxi at One Auto Kalikapur, they promised to give me additionally cover for the car, rubber foot mat and sun viser. During car delivery to me on 9th Jan they gave me only the cover and said that they will provide the sun viser and rubber foot mat later after 15 days. But when I called up after 17 days they replied that Maruti does not provide rubber mat and they...
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V
vishnup
from Jaipur, Rajasthan
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Bad customer service

Address:Jaipur, Rajasthan

Maruti, s dealers are cheating there customer & Company is also not taking any action. ( Complaint Ref:[protected] & [protected]). It is very painful experience for me to buy a Maruti Vehicle & want to advice other prospective buyer that go with some other brands because maruti have giant customer portfolio that's why they do not care about there customers....
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Address:West Godavari, Andhra Pradesh

I am P.V.Alagaraja working in the Ramco Group of Companies M/s. The Ramco Cements Limited as Marketing Manager. I have booked Wagon R LXI (Color-Red ) Car in the name of P.V.Alagaraja through your Dealer M/s. Novelty Reddy and Reddy Motors (Pvt) Ltd., Tadepalligudem Road, Bhimavaram, West Godavari Dist., A.P, Receipt No:28/50 Dated 11.12.14 for Rs.10, 000/-. At the time booking they have promised me to deliver the vehicle with in a week time....
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B
barageshappa
from Bengaluru, Karnataka
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vehicle engine seized after service

Address:Bangalore, Karnataka

I am bargeshappa t .p customer of maruti suzuki from 1997 and also ANEKAR MOTORS BANGALAORE service provider of my vehicles from 1997 my customer I d [protected] my vehicle no KA02 MG5642 PURCHASED ON 11/06/2012 Last two service done on 5/3/2014 and october 2014 they charged synthetuc engine oil for rs2842.79 even though my engine seized because of mistake done by anekar motors on 1/1/2015 my vehicle engine seized and called the anekar...
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Address:Bangalore, Karnataka

Dear Sir, Being a customer for maruti, for the last 14 yrs and its my third vechicle and I drive myself. My vehicle number is KA53 MA1185. For this time service they said its synchronizer has gone and need a gear box work and i got a bill around 17000, and the reason they said for this fault is usage or like bear and tear. I would like to confirm from Maruti that your high end diesel vehicle can occur this type of issue in a small...
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P
prajapati manoj kumar
from Mumbai, Maharashtra
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windscreen

Address:Ghaziabad, Uttar Pradesh

Sir, My windshield glass was broken due to a minor accident I droop my SX4 UP 14 AX 8364 on 22/01/2015 at Regent Auto links Pvt Ltd, Ghaziabad to change my windshield glass. And after changing windshield glass they deliver my SX4 on next day 23/01/2015 at 7:00 PM . And got a billed Rs 6847/-. When I check the windshield glass I found that glass molding was not properly fitted and plastic cover below wiper not properly fitted and my car...
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Bhumi Shetty
from Mumbai, Maharashtra
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Spare Part issue

Address:Bangalore, Karnataka

Hi Team We had purchased CLUTCH COVER & CLUTCH DISC from one of your dealer( Nema Auto Spare) in Bangalore.When we were trying to fix it due to manufacture defect it got cracked we had approached dealer they are refusing to change the part or even exchange the part. We had purchased the same part again from same dealer which got fixed. The dealers are telling that as per the process they are not suppose to give the part unless n until...
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