Maruti Suzuki India Complaints & Reviews

I WANT TO PURCHASE A CAR BY CASH . AFTER PURCHASING WHAT ARE THE LIST OF REQUISITE DOCUMENTS SHOULD I RECEIVE FROM THE DEALER AND IN HOW MANY DAYS . PLEASE PROVIDE THESE IMFORMATION TO MY E-MAIL AS SOON AS POSSIBLE . MAHENDRA.[protected]@GMAIL.COM [protected]

I have booked my car maruti suzuki swift new VXI (Gilistreen gray) on 13th of feb 2015 from morena showroom and he has confirmed me that you can get your booked car within 7 days but till now he is not able to confirm me regarding my booked car and my loan has already sanctioned which is having offer upto 25th of feb 2015. I am regularly contacting him but not get satisfactory result. Please lookinto this matter otherwise i will cancel my booking. Thanks

I have booked a maruti swift dzire LDI from your dealer Competent Automobiles in Cannaught Place Delhi on 12 Feb 2015 and have given booking cheque of INR 5000 along with the documents requested by them. They have given all the booking documents mentioning all the required price and schemes as discussed between us. They promised us to give a discount of rs. 20000 on the NEW model which is to going to be launched and they have mentioned in their booking documents that they will give such discount on NEW model only. But when we asked them for a delivery they said they wont be giving any discount even though they have promised orally and in written. Now when we are trying to contact them then also they are not picking up the phone. Please do something in this matter otherwise we are left with no other option but to take some legal action

Dear sir/maam My self Anshu lata Trpiathi w/o Anshul Mishra purchase a car (up32 FK-5245) in month of april 2014 from Bright Four Wheel Sales Private ltd 11/cp Vikas Nagar luck now -226022 .I have been two free services from bright four wheels (luck now). But 3rd service did Bright four wheel using the facility option Pic and Drop. Company Pic the car at 10 am checks the all scratches during the checking. During delivery time 3.20pm check the car then find out new scratch in driving door. I complaint to service manager but I have not receive any positive response. So please heartily I request u to solve the problem. Attach the document to related subject. Thanking you...

Dear sir; I had booked my car to RKBK GORAKHPUR on 15/01/2015 by 5000/- again they had given me date 29/01/2015 on that day they have told me to give delivery on 04 TH Feb on 04 TH I had deposit rupees 7.5 Lakh Demand draftdraft again they told me to give delivery on 10 TH feb on 10 TH they had given date of 26 TH feb. I want to ask a question to Maruti Suzuki that is this service of them? This is there customers satisfaction . And when they had given me my vehicle. Anuj Pratap rao [protected] GorakhGGorakhpur

To whom so ever it may concern, We took a delivery today (Saturday Feb 20) of access 125 in the name of Roshan Punjabi. I am utterly disappointed to discover that : 1. The product was defective at the time of delivery. We pointed that out which later got fixed. 2. After, re-delivery and driving for about 5-10 km only we realised the handle is bent, probably the alignment is faulty. 3. The showroom does not have any process for quality check and testing before giving customer. 4. The showroom is least bothered about customer delight. A disappointed and disheartened customer. You ruined my wk end!!!

sir ' i abhay prasad booked a swift zxi model from m/s posco automobiles (posco house dumduma more sohna road) through csd ambala cantt and paid the entire money via ls order no 11468 dtd 4 feb 2015 further i was assured that i will get the vehicle within 10 to 15 days and i received a vehicle avalability certificate on 27 jan 2015 stating that the subject vehicle will be available within maximum 15 days as per certificate provided by m/s posco vehicle should be delievered by 11 feb 15 i have communicated with ajay kumar, udit and simer kaur(manager customer care) but they have raised their hands to provide sub vehicle i want to say that presently iam working in agra and unable to monitor what exatly happening there i request you to kindly intervene

Respected sir, one of our Omni has been buy ed from aadhi maruthi saravanampatti show room and from the begining itself we are facing brake complaint problem with this vehicle and we spoken with the authorised peoples also but they are not properly responding with us.when we complaint they will come to office and take the vehicle to their service centre and evening they will return the vehicle by saying the name of the vehicle is perfectly ok there is no further issues with this vehicle, so then for the 10 days the vehicle will be ok and after that it will start will the same problem, either the company has to change the vehicle to us or they have to make the immediate attention by changing the respective spare part. Other wise we will go with consumer court and complaint the respective show room.and once upon a time they have signed in the letter pad of our company that here after there wont be any problem regarding this vehicle brake problem, the authorised person also signed on the letter form.i here by attach the letter pad scanned copy and will provide the vehicle details below: 1)Vehicle number:TN 38 BX 8760 2)Chassis number:MA3EVB11S01523932 3)Engine number:F8BIN4718085 4)Colour : s white 5)G.V.W: 1275 6)life time tax paid:24- jun-2014 if any confirmation call me in this [protected]

Problem with my car (JH05AS 1978) : gear not shifting from 3rd to 2nd. Very Very poor response, the service centre manager is not ready to take any responsibility of commitment by Maruti. He is very rude shrewd and non cooperative. He says they(PEBCO) are running short of capacity, capability and manpower, they cannot give service on time. They are not at all concern about my requirement and will take their own sweet time to clear my vehicle and will charge whatever they feel like. They are asking Rs.2850 labour charge and Rs.3250 for rings. PEBCO is single in jamshedpur and is dictating its terms, the service manager and marketing are not at all committed to Maruti. They are taking it very very lightly. When we complained the same to marketing people (Mr Rupesh), he says "what can I do you settle with workshop, I have no concern after selling the vehicle". We have been believing on Maruti products from decades, this type of care and irresponsibility is not acceptable. I would request your intervention in this matter. I am very upset with such support

From last 1 year I am doing follow up with Maruti Suzuki for my car AC issue but still problem is not resolved. Could you please look into this? My car number is MH-04-GJ-2780. You will get entire issue history by using my car number. Please let me know if you need more information from my end.

Hello, I BOUGHT A MARUTI SUZUKI SWIFT DEZIRE VDI ON 10TH JULY 2010 WITH EXTENDED WARRANTY OR STILL I AN IN WARRANTY .. MY REGISTRATION NUMBER IS RJ 14 CK 4678 I AM HAVING CONTINUOUS OIL LEAKING PROBLEM FROM ENGINE CHAMBER AND LOW MILAEGE IN MY CAR SINCE DATE OF MY PURCHASE OF THE CAR. AFTER GIVING IT TO SERVICE CENTER MANY TIMES I AM NOW WRITING THIS MAIL TO YOU. I AM TOTALLY DISTURBED AND IRRITATED NOW WITH THE RESPONSE OF SERVICE CENTER OR THAT SERVICE MAN HIS NAME IS MR. MAHESH KUMAWAT WORKSHOP MANAGER MR. MANISH SHARMA-[protected] AND TERRITORY SERVICE MANAGER NAME IS MR. UPENDRA GUPTA-[protected] ... I am Talking with Mr. Upendra Gupta - [protected] Territory Service Manager ) regarding my issues ... and he is treat me like a dog ... i am not a dog... what the hell are he is talking me like that ... no rights to talk like that with us. I would like to mention for Mr. upendra gupta .. teach him how to talk with customers on phone... i explain my issues n mr . upendra gupta he talks very rude, he talks very badly with me n cut the phone on my face ... sir seriously my mother swear whole day i feel very bad or to be very frank i feel harass... we r customers not mr. upendra gupat's pets. its very insulting moment of my life. he says ( aap nayi gadi mangoge to kya hum aapko nayi gadi de denge kya .. ) i never demand for new car i just say to him ... sir mujhe official way me aapki machine se mileage check kara do agar sahi aata hai to mein maan loonga agar kum aaye to aap maan lena... mr. upendra gupta replied ( nahi hogi vaise check agar aapko karani hai to aap kara saktey ho uske charges pay karke ... agar aap yaha gadi rakhtey ho to 300rs per day k hisab se aapko dene padenge or pone cut kr diya bina meri koi baat suney or bhi kaafi baatein unhone galat ki mujhse ) he was very rude ( full dadagiri ) ... and give me very frustrated replies. i want his sorry ... thats it. they are paste my chamber n that's not a permanent solution... so many times they did same but every time i face same problem ( oil Leaking ) from the beginning my car give me mileage 12, 13, 14, Maxx... still i am not satisfied with my issues ( oil Leaking and Low Mileage ) and still my car at service center ... EACH TIME THEY RETURN ME THE CAR WITH WASHING ONLY AND THE PROBLEM IS STILL PERSISTS. THIS IS PATHETIC THAT AFTER PURCHASING A CAR OF MORE THAN 730, 000 Rs, ONE OF YOUR BEST PREMIUM CAR AND I AM FACING SUCH PROBLEM. SERVICE CENTER ADDRESS : E-198, RICCO INDUST. AREA, MANSARVOR, JAIPUR -302004. . SO IT'S CERTAIN THAT THE CAR CAN'T BE REPAIRED ON IMMEDIATE BASIS. I EXPECT A PROMPT ACTION FROM YOUR SIDE AND GET THE CAR REPAIRED OR ELSE I HAVE TO UNWILLINGLY TAKE SOME LEGAL ACTION FOR CUSTOMER HARASSMENT. Awaiting your reply Regards. Baney Singh Sikarwal [protected]

Dear Team, I am feeling so unlucky to choose Maruti Suzuki as a brand for my dream car. I have booked a Dezire Tour with ID [protected] from your authorized dealer KP AUTOMOTIVES, Banipark, JAIPUR (RAJASTHAN) and promised by their sales representative to purchase a Dec 2014 model Dezire tour e.i. only one 2014 make car available with them and they agreed to give discount on it. I have deposited cash for down payment and got D.O. from a finance company for rest payment, but at same time (on Dt.19/02/2015) they deny to sold me that 2014 make desire tour (as they also promised to another person for same car without any information to me) and convenience me to buy another desire tour 2015 model. I have completed rest formalities on Morning[protected] and waiting for invoice from morning 9’O clock at KP AUTOMOTIVES, Banipark, JAIPUR (RAJASTHAN) but till 8’O clock of evening I didn’t got Invoice of my car due to bad intention of Mr. Rakesh Sharma (You can verify from CCTV recording of Dealer that whole day I was waiting there for Invoice) Also the GM of dealer is also not showing any interest in this matter. I am too much depressed and tensed because my right astrological time to buy car was delayed by such type of rude and irresponsible behavior of your dealer.

Respected sir I met with a accident on[protected] a Maruti ertiga vdi my car number is AP 01 AH 3399 I send a car to Nizamabad Varun moter a Maruti car show room. Sir my complen is still after 1&1/2 months my car repair work not done. My requests to u please complete the work as early as possible. I spoke to mechanics he his telling its takes another 20 to 25 days. Respect sir the work is not done in time what is use of giving in reputated show room. Please look into the above subject and resolve it in case not solving the problem please can u arrange a ertiga car for me Thanking you Your Dr Narendrareddy

This is regarding Magic Auto Pvt Ltd (Maruti Suzuki) The most pathetic service I have ever experienced. Magic Auto has no value for commitments or its customers. I had given my car at Workshop in Mayapuri on Sunday i.e. 15th Feb, 2015 & was promised that the delivery shall be made by 19th Feb, 2015. I had already informed that there is an urgency and that I shall be travelling on Friday. I was assured that the car will be delivered by thursday. Even on thursday evening I was told the same. But the car was not delivered and no one cared to inform I had requested an early delivery & paid in advance more than 90% of my expected billable amount.

I owned a maruti suzuki swift dzire car having reg no HR 12 L 8725. I gave my to service on jagmohan motors rohtak and they make a huge service amount of the car and when i asked about history of car and permanent bill of the car, they said our DBMS is not working. Highly dissappointed behaviour of maruti suzuki and this happens with many of my friends too when they give their cars for service 2 months ago. This charged the eatimated amount pf money on simple paper. Please take due attention regarding this.

My car number is DL 5CJ 5678. I purchased this car in August, 2013 from authorised dealer of Maruti which is located in Noida Sector 10 by the name of Fair Deals. The comapny also sold a accessories kit of Rs. 25, 000 with the car known as RS Kit. Unfortunately, two days back the left front door of my car got smashed and when i informed "Fair Deal" about the same they said that we will have to remove the entire kit in order to repair the car since the Kit is no more available. As an outcome my hard earned money of Rs. 25, 000 will go in vain. Its my sincere apology to you as a consumer that kindly look into the matter and get a RS Kit arranged for my car so that it can be repaired properly.

Hi, My self Ashok Ajmera and I bought Ciaz VXI+ from Vipul motors, Sodala, jaipur on 6th Jan 2015, got car delivery on 06th Feb. The dealer had cheated me through various manner.Please find the details below: 1. Dealer has cheated me and they charged approx. 15 thousand extra from me(5500 as handling charges and inflated amount for registration approx 8k extra) 2. My car is having 4-5 scratches which i did not notice because dealer hid them under the ribbons.Now today while i was cleaning my vehicle removed those ribbons and noticed the same. 3.I requested to fit some accessories(Seat cover, Matting, Window chrome), i am not at all satisfied, none of them fitted properly...Very much unhappy 4.Car is also making some noise I spent my hard earned money and Very much disappointed with this cheating.Expect you to take some strict action against the dealership. Please take some action on priority and resolve my concerns at the earliest .This is a crime conducted by dealer and want to take legal actions against them My details are: Registration Number – RJ14 CY 4664 Chasis Number – 118435 Phone – [protected] Address – Rangoli Garden, Vaishali Nagar, Jaipur Dealer – Vipul Motors, Sodala, Jaipur Thanks,

Hi, I have booked Maruti Suzuki Celerio ZXI BLUE color model on 2nt October, 2014 from Vasai(W) with dealer SAI SERVICES PVT LTD. but sadly I have not yet got the delivery of my car citing color problems and manufacturing issues. Also the delear manager MS. Shaila Colaco seems to be too non-coperative and agreed that I should go ahead with the cancellation of the car as they were not able to give me delivery even after 4.5 months inspite of me agreeing to the price hike which is almost 16000 INR from the time of booking. Request you to urgently look into this because as a customer I feel I have been targeted for paying extra cost also not getting on time delivery of my product. Hope my complain is read and I get some revert back on this. Thanks! Udarata Sinha +91-[protected]

Dear Sir, I have purchase a Maruti brand through your authorised dealer Pasco Automobiles (Maruti True Value), sale person Mr. Rahul Prajapati. I have paid full & final amount by Delivery Receipt dt 16.03.2014 & completed all documents so the vehicle will be register with insurance company a my name on same day. i lost my vehicle by theft on 28.03.2014 i came to know that the documents were not completed by dealer due to which my claim has not been salted. I was cheated by the name of maruti and nobody help me. Thanks & Regards Yours truly Ajay K D [protected]/[protected]

This is very very worst service from Maruti suzuki.I brought my car Maruti Ritz LDI on May 2013 and it is with in the warranty .Now my car is not getting start for that I have raised complaint.but no one is ready to take my car to workshop, I am not ready to pay the money because my vehicle is with in the warranty .