Maruti Suzuki India Complaints & Reviews

This vehicle TN59 BA 666 is under Maruthi authorized care since day one and the issue of gear synchronizing is in the vehicle since purchase and four times the gear box has been opened and worked but still the issue repeats in the vehicle Bearing this issue we had given our vehicle for repair of the same on 23 Jan 2015 But still the work is not completed and service adviser says there is nil stock of the required spares to repair Please clarify whether Maruthi has delivered me a defective vehicle or the dealership is incompetent to address the issue and also let me know whether the spares of Maruthi products are in such a demand that a simple repair of the gearbox takes more than ten days to deliver but still not sorted out As We are upset with the vehicle I would like to gift the same to your dealer or to Maruthi as it looks like mere piece of iron and we cannot dedicate our self to the extreme level of bearing the maintenance issues Kind Note : The completed billing history of the vehicle is attached for reference.

Maruti Suzuki Celerio (UP80 CY 2295) VXi CNG Model : 2014 bought on 25 june 2014 on the name of Mr. Dushyant singh. Within the Purrchase of Six Months both Shockers of Trunk leaked & are not working. One of the shocker also broke without any force applied. Please track & respond. Ashish [protected]

Dear Sir/Mam, I Atul Gautam a gave my Alto K10 for the repair under the claim as the vehicle was hit by another vehicle from behind while i applied breaks as the vehicle moving ahead of me applied breaks suddenly.I gave my car at DD motors DehraDun (UK) on the same day ie 24/01/2015, & I was given the delivery date of 29/01/15.But on this date 31/01/2015 when I inquired about my car then iwas told by the adviser that the bumper of Alto K10 is not available at Dehradun, & it will take another 5-7 days to arrive.

This is a complaint against Maruti Suzuki Dealer - Fort Point Automotive Car Pvt. Ltd. Ground Floor, Pataskar Eclate, Ghodbunder Road, Anand Nagar, Beside Axis Bank, Thane, Maharashtra - 400607 My car has been to Service Centre for more than 10 times (in 5 Months in addition to 2 free services) due to the FOLLOWING REASONS:: 1. Gear Transmission is not smooth - Problem Unresolved since Day of Car Delivery. 2. Noise from Engine (similar to noise of beetle mosquito) - Problem Unresolved since Day of Car Delivery. 3. Power Window Switch - non-driving side - Machine Replaced - After 4 visits. 4. Replacement of Some part at CNG Cylinder - Still some noise is there. 5. Noise from the pillar between the doors - First from Left Side, Later from Right Side also - Resolved. 6. Noise from Rear Suspension - Replaced - Resolved. 7. Noise from Chassis (near rear suspension) - problem started after suspension change - Still Unresolved even after 2 visits. Replacement commitment given to me but No Information afterwards. 8. Car Key Remote Back Cover damaged during service - got the same replaced after 1 month. 9. Several Commitments By the Service Team - No Honor of the Same 10. Car Registration Charges taken from us - Rs. 25031;; Receipt of Car Registration Charges given to us shows LESS THAN 20, 000 RUPEES 11. Also, There were some other commitments, which remained non-fulfilled at the time of car delivery.

Dear sir, My name is mr. AKHTAR ALI .H.A. KHAN, I had pre booked ciaz vdi Abs model from s.k wheel pvt ltd ( branch navi mumbai 400 705.) But they not giving my pre advance booked amount . I had tried many time to executive of s.k wheel pvt ltd., executive name = suraj nanaware . He is only giving excuse to delay my payment from so many days he is totally useless person he is to annoying to customer please i suggest him to suspend him. Iam attaching proof of docment also.

Hi, On 25th Dec, 2014 I exchanged my Old Santro Xing Car with New Maruti Suzuki RITZ VDI Model from Eakansh Wheels, Village Tepla, Ambala Cantt. The executive I dealt with was Mrs. Geeta Chauhan. My Very bad experience is due to following reasons: 1. Finance from HDFC Bank took more than 1 month and now the dealer is asking for the Interest as a Rs 500/1000 per day. 2. Earlier, Geeta Chauhan said that Pollution will be free of cost as per scheme but they are demanding Rs 21000 for the same. 3. Earlier, while deal, Geeta Chauhan didn't mention any Handling Cost and one Rs 2200 deductions, which they are asking as Rs 10, 000 around. So, overall they are asking for Rs 30, 000 + interest as seperately which is not fair at all. Regards, Yogesh Mb:- 0 [protected]

My name is Ketan Shah, i have bought Ertiga VXI in May 2014. I am very happy with my decision till date but since past 2 days i have noticed the Gear Box got very hard and I sent the car to Spectra Motors Works garage for the same. After checking the car the mechanic has called me and said there was problem with clutch plate and related items and that he does not have input shaft so it has to be ordered to their Gurgaon works and this will take about 4/5 days. I am shocked that within such a short time this major issue occurred and i had presumed that Maruti will have no issue of the parts for this highest selling model. This is completely not acceptable, need urgent attention for my problem. pls support

I ksn kumar have a car m-800 of 2002 model. No : ap 35 c1022

Due to gear problem i visited the service centre last month which is located in siripuram. After completing repair, they called me and handed over the car along with a bill. Again the problem had arised after a week.

Again... 2nd time for the same issue i approached the same service centre (Day before yesterday 27/01/2015).

Today 29/01/2015 i got a call from the s centre and asking me to pay around rs.2000/-.

Could you please let me know how many times should i visit the service centre for the same problem? And how many times should i repeatedly pay the amount for the same issue? What for ? Why ?

Today my car pick up by Star line Cars - Maruti Delarer at Ahmedabad, Naroda, and Delarer person met with accident and damage car badly.


They damage both door badly after so many follow up they are not given answer to me and also not showing my car pic from front side, even i do not on which part my car is damage they just send me two pic of cars and said your car damage only this side. They said we will repair your that parts but its not up to the mark because the door are totally damage.


So my request to replace it with new door and with out any cost i will not ready to bare any cost


I request to take legal action against this dealer

During my car purchase on 31st Dec the day I booked the car Celerio Vxi at One Auto Kalikapur, they promised to give me additionally cover for the car, rubber foot mat and sun viser. During car delivery to me on 9th Jan they gave me only the cover and said that they will provide the sun viser and rubber foot mat later after 15 days. But when I called up after 17 days they replied that Maruti does not provide rubber mat and they will not provide me with rubber foot mat as promised instead I need to carry on with cloth mat as given earlier. "Sun viser has also not arrived yet"...was their reply. When I asked Nirmal the person who handled the sale from One Auto, to give me something in exchange as he is not providing me with rubber mat he simply said "He will not". This is shear cheating from ONE Auto. Contact number of the One Auto employee who handled my car purchase is [protected].

I am REJIN RAJ.I had bought a new swift vxi car from the SARATHY AUTO CARS, PALLIMUKKU, KOLLAM. Actualy i booked the vehicle at TRIVANDRUM BRANCH OF SARATHY. I paid the amount to the accountant to sri siddique (mob;[protected]). He said that an amount of 1500/- which is an offer for govt employees will be given to you by the company MARUTY SUZUKI IN CHEQUE WITHIN A WEEK. Sorry to inform you that i had not received the cheque yet. Please look in to the matter why the SARATHY AUTO CARS CHEATED ME.

Hi, This is to inform you and regarding complaint of dealer- City cars, Waidhan, singraulli dist-486886 that we have booked a Waganor VXI with name RASIK BIHARI on 10th of Dec 2014 and also have provided the delivery order from SBI bank to dealer but has promised- 1.Tto hand over the Car in 02 days. But its not happen... 2. Second promise to handover the car between 15th dec to 20th Dec..again its fake promise 3. They said that will get Car in jan 2015 with same promised amount..FAKE promise again they have charged extra on 2015 model. 4. has deliver the Car on 23rd Jan but without wash, bad condition, welcome kit. has promised to do the same on 25th jan...again fake promise...on 25th as well they didnt do it. Till date My car is in their place but its not ready with good condition. Please log a compliant and do the strict action on this kind of horrible dealer. and solev my problem.

42 days back i.e. on 16th Dec 2014, by giving booking amount I booked a car in SK Wheels, Andheri, Mumbai, and got all my payments completed in 14 days. I was committed to get the car delivery by 2nd week of Jan. When enquired on 2nd Week I was told the new model is getting manufactured and will be released in 2 days from Gurgaon production. Again on 3rd week I have been told the same. Today its 28th of Jan and still the car is in production or not yet released from Gurgaon office for unknown reasons, as per their statement. Seriously, folks, do not visit this showroom ever ever. They even denied to give me a test drive saying that car is not in stock. I request the supervisor of this forum to kindly look into the issue at the earliest. Disappointment Customer

Recently bought a red swift in goa from chowgule dealer under the name mrs. Sunita mandaviya. The inside material quality is highly cheap, doors shake, screws become lose every now and then, vibration sound inside the car in every part. Call me urgently before i take the matter to consumer forum. The car is just a month old and is giving such problems. Are all maruti cars made of such cheap material? Regards Harsh Mandaviya Contact number: [protected]

My vehicle No.is KA 04 MA 9457 Maruti Omni had a water pump belt problem on 26th Jan 2015 on the Bangalore Mangalore Highway at 8.00PM. The place Solur was 17km from Nelamangala Bangalore. When I tried the Toll free number [protected], the complaint was not registered for 45min ( Only hearing music when your in Trouble). When contacted the service centre M/s.RNS motors ( they claim 24hrs service) where I service my vehicle, the answer was the Jurisdiction not belongs to them and I have to pick belt from Nelamangala and find a mechanic to replace the same. Finally when I found a private mechanic (Thank god he had the belt) the Maruti Call centre number [protected] personnel start calling at 9.15PM. Maruti People claim they have a service centre in Himalayas but not able to serve at Bangalore.They keep calling for regular service (ready to pick the vehicle from your doorstep which is benefit to them) when in good condition but no answer when your in trouble. Then think of the situation in remote place where there is no connectivity. Ashok Kumar [protected]

Hi, I am really harassed by the Maruti Dealer Goyal Motor Pvt. Ltd. having their office at Nalagarh. Goyal representative dealing with me is Mr. Barman during the purchasing and Mr. Naresh during the service. I am feeling really miserable and regretting the day when I planned to buy the Maruti vehicle from Goyal Motor Pvt Ltd. Firstly they harassed me at the time of booking, Actually I had booked Wagon-R VXI ABS on 15th Sep 2014 and Goyal representative said that the vehicle would be coming by 20th Sep, and purchasing occasion had been declared for 25th Sep 2014 by my family but Wagon R was not available with Maruti till 24th, then we received a call from Goyal representative to change the choice as they had not received Wagon R from Maruti Manufactures, so in view of this we compromised on that and changed the choice to Celerio ZXI ABS. Secondly they harassed me at time of delivering car, Celerio ZXI ABS. (Purchasing date 25th Sep 2014.) Scratched and dented vehicle was delivered to me. I had discussed that issue before purchasing and Maruti representative said that one more Celerio would be coming by tomorrow, once we receive the vehicle here we would call you and dented part would be changed. Dent problem was resolved after 18 days from the date of purchasing after having repetitive following ups but scratch problem was not resolved, I had been calling and following up with them continuously for resolution but no one was ready to do anything for me. Now they harassed me at time of servicing of my car. Actually I observed the problem in car on 19 Dec 2014 when the noise was started coming from front. On 20th vehicle was taken to Competent Hamirpur, they did road test done, changed jumping rod but still noise issue was not resolved. Then they said shocker need to be changed, which was not available in the stock, and ordering time would be around 15 days. Then the issue had been discussed with Goyal Motor service representative Nalagarh, he said come over here we would check the same and replace the shocker as soon as possible. After 10 days they received shocker in their inventory and changed car shockers but the problem was still there. They could not identify reason for noise from front of vehicle. After than steering was changed but problem could not be corrected. Then ARM, bumper and other parts dismantled and assembled again but all in vain. New steering is also faulted. After that Goyal Representative told me to get clipper set and shocker spring changed and he said that by Tuesday i.e. 27th Jan 2015 it would be done and vehicle would be ready but I did receive any response or call till now. I have been calling and following up continuously with them but Goyal representatives are not ready to attend this issue or to do anything for me. To get resolution for above stated issues, we have visited Maruti Service Centre approximate 14-15 times, which is 36 kilometer (Up-Down) from my residence. I am really helpless and feel completely cheated. They are not helping me and just making me run from here to there from last two months. Please feel free to call me at [protected] at earliest possible. Requesting you to support me in resolving above listed issues at earliest possible. Car Registration number is HP 55 A 7858. ________________________________________ Thanks & Regards, Rajneesh Paul Sharma Johnson & Johnson Medical India Ltd. | Plot No. 58-B| EPIP, Phase 1, Jharmajri - Baddi, Distt. Solan -173205| India| Desk - +[protected] | Mobile: +[protected] |  [protected]@its.jnj.com Please don't print this Email unless you really need to - this will preserve trees on planet Earth  This electronic mail message and its contents are intended only for the use of the addressed recipient(s) and may contain information that is privileged, confidential, or proprietary. This email may be forwarded within the company, on a need to know basis and any outside transmission should be done after obtaining the author's permission. If you are not the intended recipient or the agent responsible for delivering this email to its intended recipient, you are hereby notified that dissemination, distribution, copying of this email or reliance upon the contents of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender immediately by replying to this email and delete the email.

Dear sir For your information that my self Purshotam Bhardwaj, I have a car Ritz with registration no HR 51 BB 6915 which was given M/S Batra Auto, 14/1, Mathura Road, Faridabad - 121003, Mile Stone workshop after an accident for repair in insurance but after gating my car I am very disappointed to see the conditions of my car after repair, I try to approach many times to your workshop G.M Mr. Tomer, Manager Mr. Nathu Ram but they will not responding, Now we are going to plan to go to legal threw consumer forum. If you people wants to resolve this issue before legal pl contact me on my mobile number [protected] Regards Purshotam Bhardwaj

sir, i have already registered the compliant under No[protected] and no action has been taken place yet, as mr Amit Choudhary has advised me to make the job cord of the vehicle and a have made the job cord at peaks auto mobiles Ganggo Pulwama J&K i have also put up the service history to the said dealer but the said dealer has refused me to entertain the claim & they have vasted two weeks of time. plse redress my greivence otherwise have to knock the doorsof the court of law. thanking sir. from Mhhd Maqbool Malik S/o Mohd Sabir Malik R/o Hakripora Pulwama J&K 2nd owner of Wagon R bearing No JK13-c-684 Mob. No [protected]

During my car purchase on 31st Dec the day I booked the car Celerio Vxi at One Auto Kalikapur, they promised to give me additionally cover for the car, rubber foot mat and sun viser. During car delivery to me on 9th Jan they gave me only the cover and said that they will provide the sun viser and rubber foot mat later after 15 days. But when I called up after 17 days they replied that Maruti does not provide rubber mat and they will not provide me with rubber foot mat as promised instead I need to carry on with cloth mat as given earlier. "Sun viser has also not arrived yet"...was their reply. When I asked Nirmal the person who handled the sale from One Auto, to give me something in exchange as he is not providing me with rubber mat he simply said "He will not". This is shear cheating from ONE Auto. Contact number of the One Auto employee who handled my car purchase is [protected].

Maruti, s dealers are cheating there customer & Company is also not taking any action. ( Complaint Ref:[protected] & [protected]). It is very painful experience for me to buy a Maruti Vehicle & want to advice other prospective buyer that go with some other brands because maruti have giant customer portfolio that's why they do not care about there customers.