Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 1%
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5269
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 80 4112 0017  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 2212 7384  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
1%
Complaints
5269
Pending
0
Resolved
63
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (563)

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki — INCENTIVE NOT GIVEN

 E F LOUIS
I had purchased my Maruti Wagon-R (Chassis No: 744362 & Engine No: 4569015) on 24.12.2008 from
Popular Vehicles & Services Ltd, Cochin (DC-2701) through their shop Popular Vehicles & Services Ltd
Kunnamkulam,Thrissur,Kerala. Even after 1 year of purchase, I had not received the Public Sector employee incentive of Rs.5000/- ( I am working in State Bank of Travancore, Kunnamkulam Branch as Deputy Manager. My Mobile No: [protected] and my address is E F LOUIS,THERAS, I.M.A LANE
T.B ROAD, MISSION QTRS, TRICHUR, KERALA-680 001). So plase look into the matter urgently...
Complaint comments  Read comments [1]Complaint category Car Dealers

Maruti Swift Dzire — delay of delivery

 elanchelian
i have booked swift dezire for the two months in popular motors anna nagar.sales person have told that i will deliver within 2 months but so for no response so plz make a complaint do useful 2 me...
Complaint comments  Read comments [4]Complaint category Cars, Vans & SUVs

Maruti Suzuki — Refusing for giving the car

 Akash A.Naidu
Dear sir,

I have booked WaganR vxi ON 19/12/2009..at HIMALAYA CARS YAVATMAL. At the time of the booking i have been told that will get the delievery in 10 DAY.they has taken the booking amount of RS10000.After that again when i called to confirm again i got the told that ther are not giving the delivery.they told that they will not give the benefitof DISCOUNT in next months. i have taken the DD. of BANK OF INDIA in the name of HIMALAYA CARS YAVATMAL.

SIR i have log complain in maruti udyog ltd. tollfree no.as my complain is [protected].
IN puna sai service showroom...
Complaint comments  Read comments [2]Complaint category Car Dealers

Maruti Swift Dzire — Regular Technical Faults in Engine

 ludlow
Respected Sir,

Details of my car (vehicle) purchased from Maruti Suzuki From Goyal Motors Shimla Himachal Pradesh.....................

1) I Aman Gupta S/o Shri Devinder Gupta resident of # 121 Arhat Bazar Tehsil & P.O. Kasauli District Solan H. P. has purchased Maruti Swift dezire VDI on 15th Jan 2009 having Regn. No. H.P.15-A-5232 bearing Engine No. 1158781 & Chassi No. 138115.

2) After two Months my car got strucked due to some technical problem and the problem was detected after three to four days and we got the delievery of above mentioned...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki Swift VDi — DESIGN DEFECT IN SWIFT VDI

 MAHENDRA PRASAD SHARMA
Dear Sir,
I purchased a car Swift-VDI through CSD Hissar, Modern Autos. The vehicle was invoiced on my name on 12 Aug 09. After one month, First Service was done at Apra Autos, Sec-14, Gurgaon (at just 400 KM). Now when I started driving Vehicle, I realise that I am not able to see instrument panel (speedometer, indicator lights etc) from my seating position. Top half speedometer and indicator lights goes blank, under steering wheel.
I sent emails to MARUTI Company regarding problem faced by me, on 05 Oct 09 and once again on 17 Nov 09.I even spoke on Maruti helpline to Ms.Renu on...
Complaint comments  Read comments [2]Complaint category Cars, Vans & SUVs

Maruti Suzuki - Swift Dzire — Bad service, Damages the vehicle

 Nagithimmaiah K L
Dear Sir/Mam,

I purchased a car from maruti dealer Mandovi Motors in bangalore on 21st Oct'09. My car met with accident on 18th of Nov'09. Immediately the car was given to Mandovi service center to fix the problem & they agreed to deliver the vehicle within a week. But they called me after 3 weeks to take the vehicle, to my surprice the vehicle was repaired in worst possible way. They told me the reason that this cannot be repaired better than this & the insurance guy does not allow us to change the door. But I got the insurance from Maruti Insurance.
They...
Complaint comments  Read comments Complaint category Car Dealers

Maruti Suzuki, Wagonr LXi — Poor service provided by Mangalam Motors Noida

 Rajesh Chandra Joshi
Dear Sir,
I have Given my car for service to Mangalam Motors Noida vide Job card no JC09004023, The problem was dented Dickey (Back Door) which needed to be replaced.
Mangalam Motors took 8 days to get the things done and after that when I recieved my car back it had multiple problem like dickey (back door) can not open (it use to open correctly before service only problem was it was dented). secondly it can not close properly, the gap mbetween door and body is more on one side and less on other side, because it can not close properly it makes noise also.
I was told by Mr Nitin...
Complaint comments  Read comments Complaint category Car Service Centers

Maruti Suzuki Esteem — Frequent occurrence of defects

 ANUJ DUTTA
I purchased Maruti Suzuki Esteem ( DL 9C QS 0564) in April 2007 from DD Motors Mayapuri. I have also taken extra warranty. The given car has completed just 12500 plus km's as I am using company car for travel. This car has been very properly maintained and service has been timely done. In mid of this year the car developed problem in Fuel meter & viper system. I was told that there is a manufacturing deffect and the problem was rectified. But the problem persist in car viper system. Have already visited twice and got the same rectified but the given problem is re-occuring again & again....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Maruti Swift Dzire — Non delivery of vehilce as promised

 Anita Gupta
Dear sir,

I have booked Swaift Dezire VXI in my name in the month of September 2009 and it was promised me the delivery before 15th December but since last 20 days no body in Apra Auto is giving me the concerte reply. Every time i have been promised that deliver will happen in week time but all their promosed got fail.My booking detail is as below

Name- Anita Gupta
Booking no. SOB09001173
Date of booking -28.09.2009
Dealer- Apra Auto (India ) Pvt. Ltd
JMD Regent Plaza
MG road, Gurgaon...
Complaint comments  Read comments [4]Complaint category Movement & Delivery

Maruti Suzuki / Wagon R — Bad Service

 Md. Qamar Abbas
I am a customer of your esteemed company, Maruti and a proud owner of Wagon R LXI DL2C P 0359.I bought my car on 28-sep-2009 through True-Value from T.R. Sawhney Motors Pvt. Ltd.I am very much fond of Maruti and that is why I chose Maruti’s True Value to buy my first car, but now I am not happy the way things are shaping up at T.R. Sawhney,East Gokul Puri. I am entitled for 3 free services, but the day I bought this car I am facing problems in my car and no one is paying heed to it. Moreover my first service is forcibly over and I don’t feel any change as all the problems which were there in...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Maruti Suzuki Autocard — Autocad

 Vijendran
Hi,

I bought Maruti Swift in the month of May 2008 and they gave me a Maruti Suzuki Autocard tie up with Citibank. In the month of August 2009 I received a communication from Maruti Suzuki that the Autocard tie up with Citibank ends at December 31st, 2009 and it is getting tied up with SBI. When I checked with Maruti they told that they will communicate me when this is going to be changed to SBI and I can continue using this card. But now Citibank without my knowledge they have changed this card to Citibank Gold Card. Let me know how these things can the bank people can do without...
Complaint comments  Read comments [1]Complaint category Credit Cards

Maruti Suzuki Alto LX — Clutch Plate Burning

 A.K.Halder
My Alto is 11/2 year old purchased from Machino Techno Kolkata.No. WB 20H 6353. Today on 15/12/2009 when I went to dealer work shop at Darga Road they told me that clutch plate has burnt out due to driver fault and it will cost me Rs.3500. It is not cvered under the warranty. I do not agree because i drive my own car and have been driving since 1995.But now i find that similar complaints are there and probabely it is a mnufacturing / design defect. I request the company to rectify the defect free of charge. My car has clocke 13500 kms....
Complaint comments  Read comments [4]Complaint category Cars, Parts & Vehicles

Maruti Udyog (Dealer - Jagrut Motors) — False assurances and huge delay in providing services

 S.K Srivastava
My faith in Maruti Udyog and it's services is being put to severe test by their dealers Jagrut Motors, Ratnagiri.
The Maruti 800 DC I had bought 9 yrs back has served me and really well and has become a part of our family.
I had to send my car 4 months back for repairs after meeting with an accident.
For the last 4 months I have been trying to get my car back but everytime some new excuse crops up. Jagrut Motors' staff has shown a very callous attitude and have caused me greater mental trauma than the accident itself.
I was given a call on 29.11.09 to come and...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki / Swift VDi — Delivery of vehicle

 VINOD G. GANGAPARI
I HAD BOOKED ONE MARUTI SUZUKI CAR FROM ARYA CARS NAGPUR (RITZ VDI WITH ABS) ON 16/10/2009. AT TIME OF BOOKING I WAS ASSURED THAT THE DELIVERY OF THE VEHICLE WAS TENTATIVELY 2 MONTHS FROM THE DATE OF BOOKING. I HAD PAID 10,000 RS. CASH IN ADVANCE. BUT AFTER WAITING FOR 45 DAYS, ARYA CAR SAID THAT THE DELIVERY OF SAID VEHICLE MAY EXTEND FOR FUTHER 4 MONTHS. THEY ALSO RECOMMEND ME TO CHANGE THE VEHICLE MODEL..

SO ON 26/11/09 I HAD CHANGE THE MODEL TO MARUTI SWIFT VDI WHITE COLOUR. AT THE TIME OF CHANGING THE VEHICLE, ARYA CAR ASSURED THE DELIVERY WITHIN 15 DAYS ( UPTO 12 DEC. 09)....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Maruti Suzuki — problems with the car every time

 sreekanth.nagaraj
Dear Zulfikar,

I have been in touch with you from a long time discussing all my problems regarding the car right from the day i bought . The car sterring wheel was not positioned in a proper way because of if which there was difficulty in driving and the boot was never opening after few weeks because of which i gave this car to you for getting it serviced and got it back after a week or so. Later i was facing problem with AC and the rubber on the windows are worn out its hardly been few months and already been facing so many problems these many problems, i did not even face when...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki — Service

 gicmahendra
This is regarding my car Maruti Estielo Regn No.UP 32 CX 5573. Very bad serivece by One Motors Service Transport Nagar Lucknow, Anand & Rakesh were the responsible for all, they said to me that pulli was damaged i have loged complained to Maruti but still there is no response, they charged me but there was no any bill, they said i will get it later. i have called many times to Customer Care but there were no satisfactry anshwer. They run my car approx 30 Km I want to Know what kind of Distance. One thing more Delivery was not on time too,,,,,,,,,

1.Cleaning and washing
2.Tuning
Complaint comments  Read comments [25]Complaint category Cars, Parts & Vehicles

Maruti True Value — Sale Maruti Omni on fack / wrong commitment

 Ashwani Tuli
I Ashwani Tuli R/o of Karnal, I Purchase a Maruti Omni Van From True Value they give me the cost of Van Rs. 2,05,000/- but after bargainning they sale it to me in Rs.1,90,000/- on the time of sale they say its a demo van and due to its old model we are saling it in just Rs. 1,90,000/- and there is other majer fault in this van. but after 3 months i got a scrach in the van and a small dunt in the van when i go for repair of that dunt the macnanic tell me its a accendentl van its totaly damaged van and its valu is not more than 90,000/- the company sale it to me after denting and painting. after...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Maruti Suzuki Ltd — registration certificate not received yet

 AMIT SHARMA
Dear Concern

i have bought a maruti swift LXi in march 22, 2009 from competent gaziabad in the name of sonia sharma .still we haven`t got the RC of the car coz of that i could not move out of station . i have remind so many times but no action has been taken by mr. negi & Surender (sale boy).its hard to accept that after calling customer care of maruti suzuki told this will rectify in 72 hours & given complain no.complain no. is
[protected].now its almost 9 months passed away with out RC .take this complain in serious manner otherwise i will go to consumer court. my...
Complaint comments  Read comments [1]Complaint category Car Dealers

Suzuki India — 125CC ZEUS BIKE

 dinesh golani
Namashkar Sir,
I have pur Zeus 125cc bike of suzuki from Big Wig Motors Nagpur. form the day one there was problem of starting , noice in chain, viberation misfiring etc within 10 days 2 battrys were replased chain and carborator was set and in another ten days back wheel and other parts were changed but then also the bike not performed to satisfaction. from day 2ND only I have requested to change my bike to the dealer but he assured me of the serivce and he had regularly helped me but when the product is having manufacturing defect what can he do finally i have kept the bike with the company...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Maruti Suzuki — Servicing Problem

 bhaisepravin
Hi
I purchased Dezzire on 27th Aug 09 from Rohan Motors Mathura Road New Delhi. When I went for booking a car on 26th Aug 09 I was told that the waiting time is 3 months which was reduced to 2 months after megotiations. I changed my mind & thought of booking Ritz. Before finalisation I just went to see the Red colour Dezzire which was standing in the showroom. I asked the salesperson to check the availability of the car if it is booked already by some other customer. Finally sales manager said that the car is not booked & you can book it today. So I purchased the same car without...
Complaint comments  Read comments [9]Complaint category Cars, Parts & Vehicles

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