Maruti Suzuki India Customer Care
Maruti Suzuki India Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
5057
COMPLAINTS

Maruti Suzuki India Customer Care

Maruti Suzuki India Ltd.

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Address
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 11 4678 1000  [Head Office]
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+91 11 4678 1000  [New Delhi]
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+91 80 2212 7385  [Bangalore]
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+91 79 4003 6660  [Ahmedabad]
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+91 36 1234 0140  [Guwahati]
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+91 17 2278 0057  [Chandigarh]
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+91 80 4112 0018  [Bangalore]
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+91 36 1234 0850  [Guwahati]
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+91 17 2305 8077  [Chandigarh]
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+91 80 4112 0017  [Bangalore]
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+91 40 6672 9999  [Hyderabad]
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+91 80 2212 7384  [Bangalore]
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Fax:
Fax:
+91 11 4615 0275  [Head Office]
+91 11 4615 0276  [Head Office]

Additional info
Contact Details & Offices

Feedback

Kolkata

L&T Chamber, 4th Floor, 16th Camac Street, Kolkata 700 017
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262
Fax: +91 33 2283 5261

Ranchi
4th Floor, Rohini Complex, Opp. Hotel Apsara, Circular Road, Lalpur, Ranchi
Tel: +91 33 2283 5252, +91 33 2283 5253, +91 33 2283 5254, +91 33 2283 5262

Guwahati
403, Orion Towers, Christan Basti, Guwahati
Tel: +91 36 1234 0850, +91 36 1234 0140
Fax: +91 36 1273 4308

Indore
3rd Floor, Commerce House, 7 Race Course Road, Indore 452001
Tel: +91 73 1406 9382, +91 73 1406 9481
Fax: +91 73 1406 9382

Chandigarh
SCO-39-40, Sector 8-C, Madhya Marg, Chandigarh 160018
Tel: +91 17 2278 0057, +91 17 2305 8077
Fax: +91 17 2254 8234, +91 17 2254 8234

New Delhi
1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070
Tel: +91 11 4678 1000
Fax: +91 11 4615 0275, +91 11 4615 0276, +91 11 4615 0291

Lucknow
B-1, Pick Up Bhawan (Ground Floor), Vibhuti Khand, Gomti Nagar, Lucknow 226010
Tel: +91 52 2272 0931, +91 52 2272 0934, +91 52 2272 1145
Fax: +91 52 2272 0931, +91 52 2272 0934

Jaipur
7th Floor, Pooja Towers 3, Gopalpura Byepass, Tonk Road, Jaipur 302018
Tel: +91 14 1511 8006, +91 14 1511 8007
Fax: +91 14 1511 8005

Chennai
7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034
Tel: +91 44 2823 3051, +91 44 2823 3053
Fax: +91 44 2824 2059

Bangalore
202, 2nd Floor, Embassy Classic, Vittal Mallya Road, Bangalore 560001
Tel: +91 80 4112 0017, +91 80 4112 0018, +91 80 2212 7384, +91 80 2212 7385
Fax: +91 80 2248 4841

Cochin
2nd floor, Tutus Tower, NH-47 Byepass Padivattom, Cochin 682024
Tel: +91 48 4408 8400
Fax: +91 48 4233 3670

Hyderabad
Mahavir Chambers, Door No. 3-6-363 & 3-6-1/1 Chamber Bearing No. 101 & 102, 1st Floor, Liberty Square Stanza, Himayatnagar, Hyderabad 500029
Tel: +91 40 6672 9999
Fax: +91 40 6625 0102

Mumbai
602, Madhava Building, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Tel: +91 22 2659 0478
Fax: +91 22 2659 0285

Pune
7th Floor, North Block, Sacred World, Wanowarie, Pune 411040
Tel: +91 20 2685 6041
Fax: +91 20 2685 6036, +91 20 2685 6040

Ahmedabad
211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015
Tel: +91 79 4003 6660
Fax: +91 79 4003 6671

Plants
Gurgaon
Old Palam Gurgaon Road, Gurgaon 122015
Tel: +91 12 4234 6721
Fax: +91 12 4234 1304

Manesar
Plot no.1, Phase 3A, IMT Manesar, Gurgaon 122051
Tel: +91 12 4234 1304

View More Information...

Customer satisfaction rating
2%
Complaints
5057
Pending
0
Resolved
72
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Maruti Suzuki India related photos (590)

Maruti Suzuki India Complaints & Reviews

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Maruti True Value — SHEER CHEATING

 SUNIL KUMAR
SIR/MADAM,

I CONTACTED MARUTI DEALER FOR TRUE VALUE "BERKELEY AUTO" AT PANCHKULA FOR PURCHASE OF WAGON R AVAILABLE AT THEIR WEB SITE NO.HR03G 1515 PRICED AT Rs. 210000/-.ACCORDINGLY I COMPLETED THE FORMALITIES WITH MY BANKERS.
I WAS SHOCKED WHEN AT THE LAST MOMENT THE SALES HEAD REFUSED TO HONOUR THE PRICE COMMITTED THROUGH THEIR WEB SITE.
THEY ARE ASKING FOR Rs. 245000/- FOR THE SAME.

REGARDS

SUNIL KUMAR...
Complaint comments  Read comments 

Maruti Suzuki Swift Dzire Diesel — 3rd gear slipping

 Pramod
Dear all

I have a brand new maruthi swift desire ( karnataka bangalore )and from the day one onwards the vehicle have a problem with gear box. the third gear moves to the neutral . the gear lever moves to neutral almost an inch. more over when we touch the the gear lever in the third gear we can feel that the gear lever is touching the some gear wheels constantly and looks like it is hitting the lever continuously. While driving faster, if we use the engine breaks by engaging the third gear, if your hand is nudges the lever it comes back to neutral which I w=feel is very dangerous....
Complaint comments  Read comments [1]

Maruti Suzuki India Ltd. — Improper Dealings by Authorized Dealer

 Aparna Kumar
Dear Sir,
I have sent the following complaint to M/s. Maruti Suzuki, (posted on 4th. May), but I am yet to receive a response from the company. It is highly regrettable on the part of the MARUTI Organisation.
Hope you will take up the matter with the concerned people. Since no e-mail address is available at their Web-Site, even in 'Contact us' section, I am forwarding this through your site. I will be highly thankful to you, if you may forward this to the concerned department of Maruti Suzuki.
Thanking you,
Aparna Kumar.



From,...
Complaint comments  Read comments [2]

Maruti Suzuki — poor quality of work

 satheeshtvm
customer id:I80207688
cash memo:BC09000289
job card no:JC09000487
Model:Maruthi Swift LDI
Company:HERCULES AUTOMOBILES INTERNATIONAL PRIVATE LIMITED
Place:Kearala, Trivandrum
Complaint:On 19, 4, 09.Our car had an accident, our cars front bumper, right hand headlight, mudguard, panel, front fender right.The work was atrocious, the painting was very poor.The fixing of the parts was not proper.We complainted again that day still its not rectified.We have paid Rs11, 160.Kindley help us to get the vehicle repaired properly.Take the neccesary actions as soon as...
Complaint comments  Read comments [1]

Maruti Suzuki Swift VXi — A.C is not working properly since i bought the car

 gaurav811030
Hello I, Gaurav Sahni bought the Car on 27th march 2009, its just 45 days gone to purchase car Swift Vxi model and i am facing problem in the a.c from last 30 days. I bought this car from DD Motors Mayapuri, New delhi. in the first service i told to the service manager that a.c is not working/cooling properly and some noise is coming in blower and the blower speed is very low then they repair, after 3-4 days i was facing same problem then i complaint to service manager that its not working again and then they repair and now i am facing this problem again after 10 days. I dont know what is happening...
Complaint comments  Read comments [2]

Maruti Suzuki — A-star mileage rally

 Mr. V. K. Misra
Subject-Regarding my complaint for A-star mileage rally

Pl read mileage for first prize over 43 kms per litre as announced. Pl omit 41.36 kms written as typing error...
Complaint comments  Read comments [4]

Maruti Suzuki Swift VDi — replacement of my brand new swift vdi

 Sidharath Sharma
To: ptuc3@rediffmail.com
S marutisuzuki Complaints - SWIFT VDI
View all marutisuzuki complaints
marutisuzuki
Posted:[protected] by SIDHARATHSHARMA Send email

COPY TO :WHEELOCITY@ZEEBUISNESS.COM

COPY TO :CNG@MONEYCONTROL.COM<TUTUDHAWAN>

COPY TO :CONSUMER COURT.IN

COPY TO :INFO@AAJTAK.COM
SWIFT VDI
what is my fault? pls tell me, what about replacement of my swift vdi car, my fault is i have purchased a marutisuzuki product?


my humble request pls replace my unregistered...
Complaint comments  Read comments [20]

Maruti Suzuki Swift VDi — replacement of brandnew unregistered swift vdi

 Sidharath Sharma
Welcome sidharthsharma Home Track Complaints Submit New Complaint Tips & Tricks

Home : Cars Parts and Vehicles Complaints

Maruti Suzuki India Limited - my humble request pls solve the solution &my replace brandnew swift vdi
Complaint by sidharthsharma on May 14, 2009, 12:55 pm in Cars Parts and Vehicles


ubject: Welcome to iComplaints.in

Welcome sidharthsharma to iComplaints.in

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User Name: ptuc3@rediffmail.com

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Complaint comments  Read comments [3]

National Insurance Company Limited / Maruti Suzuki Esteem VXi Car UP80AW-2097 — NON SETTLEMENT OF CLAIM

 VISHNU GOYAL
MY CAR MARUTI SUZUKI ESTEEM VXI, REG. NO. UP80AW-2097 WAS MET WITH AN ACCIDENT AT GURGAON ON 13TH JAN, 2009 AND WAS TAKEN TO MARUTI AUTHORISED DEALER M/S PASCO AUTOMOBILES ( GURGAON) ON 15TH JAN, 2009 WHERE I HANDED OVER ALL THE NECESSARY DOCUMENTS REQUIRED FOR THE CLAIM. MY CAR WAS INSURED WITH NATIONAL INSURANCE CO. LTD. THROUGH MARUTI INSURANCE UNDER CASHLESS REPAIRS SCHEME VIDE POLICY NO. 3540726 DT. 12 FEB., 2008 FOR THE PERIOD 26 FEB, 2008 TO 25 FEB, 2009 ISSUED BY MARUTI AUTHORISED DEALER M/S MADHUSUDAN MOTORS PVT LTD, AGRA. MY CAR WAS READY AFTER NECESSARY REPAIRS VIDE THEIR JOB NO. 0172449...
Complaint comments  Read comments [2]

Maruti Suzuki, Swift Dzire — Paint

 Kishor Chawda
I have purchased ' SWIFT DZire ' just one month back. I noticed rough paint surface on both sides of car, bellow the doors a bottom line of car body i.e. from front wheel to rare wheel. The surface, it look like either there is air pockets under the paint layer or there are big lums of paint drops setteled on the surface. Could I know why this finish is such ? Is there any reasons behind it ? If so at what benifites, or its simply a quality negligence ? I would like to know that.

Hope your early attention to the matter and your reciprocation to satisfy my issue. Thanks....
Complaint comments  Read comments 

Maruti Car — Serious issues with new car Swith Ldi Desire

 Ruchira Gupta
Hi,

This is to bring to your notice that Swift Desire (Ldi) was purchased for which delivery was obtained from Modern Auto mobiles on May 06, 2009 .

The car was running locally for 7th and 8th of May, 2009. But on May 09, 2009 while we were going to Karnal after crossing Ambala Cant. we experienced a smell coming from
the AC vents in the car .

Since a tanker was in front of the car it was thought that the tanker moving in front might have been spilling some diesel which was resulting in the pungent smell.
But even after over taking the...
Complaint comments  Read comments [18]

Maruti Suzuki — rusting in the car body WITHIN 6 MONTHS

 PANKAJ NEVATIA
i HAD BOUGHT A MARUTI SWIFT CAR NO- WB02W 8449 ON 24 TH NOVEMBER 2006. THE REGISTRATION NO . OF THE CAR IS WBO2 W8449 . I SAW THE RUSTING OF THE BODY OF THE CAR WITHIN 6 MONTHS OF THE DATE OF PURCHASE. AND MADE MY FIRST COMPLAIN OF THE RUSTING ON 25/5/2007 AT MOHAN MOTORS THEIR DEALERS. BUT HOWEVER NO ACTION WAS TAKEN. TILL DATE I HAVE MADE MANY COMPLAINTS BUT NO ACTION HAS BEEN TAKEN BY THE COMPANY. AND THEY SAY THAT THEY ARE NOT RESPONSIBLE .

IS THE COMPANY THAT PROMISES QUALITY NOT RESPONSIBLE IF THE BODY RUSTS. WHAT ARE WE THEN SUPPOSED TO DO...
Complaint comments  Read comments [1]

Maruti Suzuki — Low quality interiors and Rattling parts issue

 anand gagrani
Dear Sirs,
This is with regards to Swift Diesel ratteling issues.


We are group of 10 friends and are planning to do a bulk purchase of swift in next month. However are really put off the issues that you get right from the 1st km. And may be planning to get Getz if Maruti feels customers of India are of no importance but its high profits are, using its brand name for the same. We wonder how maruti wins J.D.Power Customer Satisfaction awards! Please look at the www.team-bhp.com/forums to see that almost every once is complaining the same and maruti is all loosing out...
Complaint comments  Read comments 

Maruti Suzuki — AC not working in newly purchased Alto Lxi

 Anil Kumar.V
I purchased a new ALTO Lxi from M/s Popular Vehicles and Services, Trivandrum on[protected].
On my first long trip when I switched on the AC, to my dismay, only hot air was coming, and my whole journey was a terrible experience . On my return trip the horn was also not working which made my suffering worse. On taking the vehicle to the Maruti showroom, they directed me to the Maruti service center where they examined the AC compressor and reported that gas was not in there. After detailed examination of the compressor, I was told that the compressor needs overhauling as one of its nuts is...
Complaint comments  Read comments [1]

Maruti Suzuki Auto Card — Unable to redeem

 SANJAY AGARWAL
Dear Sir/Madam

I am a user of Maruti Suzuki Auto Card for last 3 years and is being expired on November 2009.

In my Auto Card I have 5294 points means Rs. 5294.00. twenty days before i purchased leather steering cover from DD Motors, Dealer of Maruti in Dehradun and it was costing Rs.492.00. The payment was successfully done from my AutoCard. But last few days my auto card is not functioning and says "On Hold" or "Card Block" and due to this problem i am unable to reedem my points from my auto card.

I trid to contact toll free no....
Complaint comments  Read comments 

Maruti Suzuki — booking of car

 yesu taneja
sir.i have booked a swift dzire zdi on 29.03.2009 and they had given time of 3 months.after i booked my car they are saying that car will take 6-8 months bcoz maruti is now doing production of maruti swift dzire....
Complaint comments  Read comments [12]

Maruti Suzuki Swift — BAD BEHAVE & HARRASE ME

 DALGIT KAUR
DEAR SIR,
THIS TO INFORM YOU THAT I MADE A BIGGEST MISTAKE ON BUYING YOUR BRAND CAR MARUTI SWIFT ON 24TH APRIL 09.I WAS HANDED OVER THE CAR BY THE SALES MAN MR EKBAL IN BEEKAY AUTO YOUR SHOWROOM AT CHANDA MORE ASANSOL.ON THE SAME DAY WITH OUT BLUE BOOK. BUT IT WAS MY BAD LUCK THAT I MEET WITH AN ACCIDENT ON 29TH APRIL NIGHT ON ROAD BY THE DIVIDER AND MY NEW CAR WAS BADLY HIT NEAR RIGHT SIDE BUMPER AREA AND THE WHEEL RIM WAS BADLY HIT WHICH WAS NOT IN THE CONDITION TO RUN SO I BOUGHT THE CAR ON SAME DAY NIGHT AT 2.30 AM NEAR THE SHOWROOM BY RECOVERY VAN FOR INSURANCE CLAIM. THEN I CAME TO...
Complaint comments  Read comments 

Maruti Udyog / Competent Automobiles — Swift Car not delivered on time

 Derik Rajan Sharma
Hi,

I'm not sure if my complaint would be processed from this site or not but i'm so frustated that i'm put my complaint.
I booked a Maruti Swift VXI (ABS) Silky Silver colour on 4th of April 2009 and paid Rs. 10000/- as booking amount at Competent Automobiles Moti Nagar Branch New Delhi. The finance manager of the company comitted that i'll receive the delievery of car on 20th of April 2009. However on 19th April 2009, i received a call from Branch Manager "Nishant Shori" telling me to buy a White Colour car.
I told him that i have booked...
Complaint comments  Read comments 

Maruti Suzuki — not receiving duplicate papers of new purchased car because of stolen of original papers

 varinder kamboj
Dear sir,
I had purchase a new maruti swift VXI model(chassis no.-400587) from Stan Autos Pvt. Limited, G.T.Road, opp.Delhi Public School, Jalandhar, dtd.19.1.2009.Before 40-45 days the original papers of my car was stolen .Then i went to that showroom for duplicate papers .but their two salesmen Mr.Satish and Mr.Amarjit behaved with me so much rudely .their behaviour was so terrible.I visited that showroom many times .But they clearly refused to give duplicate papers. .they have no sense to talk with customers.
Now i think i had done very big mistake to puchase a car from your...
Complaint comments  Read comments 

Maruti Suzuki / Wagon R LXi — problem in auto lock

 manoj kumar joshi
dear sir,
i have purched a car (Wagon R LXI) on 27/09/2007. but sir my problem is that when my car go to washing in competent service station, gagipur, delhi and after that my car autolok remote is off. and i immediate contact to nippon autolock company and the company send immediate a service engg. mr vimal his no. is [protected]. mr. vimal told me autolock remote is wet. this is very surprised for me inside the car how can say wet. and changed my autolock remote and told me pl. pay Rs. 663/-. but sir my car is under warrenty. mr. vimal give me a slip without mentiond amout why? pl. solve...
Complaint comments  Read comments 

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