| Address: Gurgaon, Haryana |
Dear Sir/Madam,
This is bring to your notice that i bought maruti swift-vdi on 15, march, 2014.I am cheated by the sohna pasco many times.
Firstly, I ex-change my old car 'Waganar'. The money of my old car was evaluated 55 thausand rupees(including ex-change bonus) and instantly i booked my car and when i went to take new car after few days, the evaluation money was only 45 thausand, i was surprised to listen it, i had no other option at the movement so i paid rest ammount.
Secondly, on my first service, they damage my car during service(bumper and side fronter) they presurised me to get repaired through insurance so i did it because i can not run new car as they gave me after first service. I lost my insurance money as well as value of my new car.
Thiordly, Repaired work was not satisfactory because the colour matching was not appropriate and found again sacratch mark on bumper, apart from that the side fronter's rust coating was not done and when i asked about it they said is is not possible here, even nobody told me about it before repairing so i was againg cheated by them.i asked them about my orignal side fronter, they showed me another fronter which was not mine, i think they did not replaced that part.they charged me for the replacement of fronter.
Fourthly, The price of multi-media was told me 20, 000/- rupees initially with the blutooth and rear camera, speaker etc., when i said them to install, they charged me again 3000/-rupees extra and after few days i foun there was no bluetooh connectivity and rear camera, I made a complain about it and they replaced that multi-media with the blutooth connectivity only.
I am really fed up with the service which i got from pasco sohna, so pls look into this matter seriously .
I m waiting for your positive response otherwise i will go for consumer court if result will not satisfactory.
Ajit Kumar
contact no. No.[protected]
Aug 14, 2020
Complaint marked as Resolved 
