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Maruti Suzuki India Complaints & Reviews

1.3
Updated: Dec 18, 2025
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R
rajesh makhija74
from Ahmedabad, Gujarat
May 24, 2014
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COMPLAINT IN PICKUP PROBLEM OF MY SWIFT

Address: Pune, Maharashtra

I KHEDEKAR PRAKASH BABAN... LIVING IN GHURULI, TAL PURANDAR, DIST-PUNE. I PUECHSED MARUTI SWIFT VDI IN 2011OCT... FROM 2 YEARS I FACE PROBLEM OF PICK UP WHILE DRIVING ... SUDDENLY DROP DOWN OF PICKUP.. ALWAYS I SEND IN SERVICE CENTER (ACE KUDALE SHOWROOM - MANJRI) ON PUNE SOLAPUR ROAD, WITH SAME COMPAINT... & THEY ALWAYS SAID WE DONE SERVISE PROPERLY IN INGINE...& BOSH PUMP.. BUT TILL TUDAY I NOT SATICEFIDE WITH MY PROBLEM......
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sushiljaya
from Noida, Uttar Pradesh
May 23, 2014
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Address: New Delhi, Delhi

SIR, I AM VERY-2 DISTURBED WITH OUR VEHICLE, MY VEHICLE IS DZIRE TOUR DATE OF PUCHASED 24 FEB 2014 RAGISTRATION NO.IS UP14 DT 8725, HONOUR NAME MR.SUSHIL RAJPUT. 1- 4000 KMS. IN CHANGE FIRST SHONKER, DRIVER SHEET THAN 2- 5000 KMS .IN CHNAGE SECAND SHONKER OPPSITE OF DRIVER SHEET AND 3-9400 KMS. AC NOT WORK PROPERLY THE DATE WAS 04/05/2014 IS BEING AND RUNING RIGHT NOW. I AM SHOW OUR VEHICLE 5 T0 6 TIME IN MARUTI COMPETENT WORK SHOP IN GAZIPUR, DELHI ONLY FOR AC SERVICES SPENDED WHOLE DAY THERE WHAT IS THIS HOW YOU TORCHER ME. NOTE - I AM LOSS MY BUSINESS STANDARD, HEAVY LOSS OF MONEY, LOSS MY CUSTOMERS AND LOSS TIME. ALL TIME SPENDED IN YOUR WORK SHOP. KINDY REQUEST PLEASE CHANGE MY VEHICLE OR SHORT OUT MY COMPLAINT VERY-2 SHORTLY PZL CONTACT ME SOON AS SOON POSIBALE. CURRENT MTRS IS 12200.KMS. MY EMAIL [protected]@rediffmail.com PH.. [protected] THANK YOU
Aug 14, 2020
Complaint marked as Resolved 
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    M
    M.RAJEEV
    May 21, 2014
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    Address: Kannur, Kerala

    Our car KL 13 Y 2063 was breakdown two days back ( 19. may.2014) and it was informed in the helpline ( Indus motors, kannur.) .The vehicle was attended the same day and they couldnot identify the problem.They took the car to workshop the next day (20.may.2014). Till now (21.may.2014) the problem is not identified.We have urgency, please see to the matter and do the favour at the earliest.
    customer support has been notified about the posted complaint.
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      M
      maulik nanavati
      from Ankleshwar, Gujarat
      May 21, 2014
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      Dear Sir MARUTI SWIFT GJ-05 CS 7850 PURCHASED IN MARCH 2012. I am Maulik Nanavati residing at Surat I have purchased a new brand MARUIT SWIFT VXI MODEL in Mar-2012. While travelling from Bharuch to Surat, on[protected] at night., My car steering was suddenly jam in the market of OPPAD and I was compelled to stop the car on the track on which I was driving. Even have no scope to take it on site. Fortunately we did not meet with an accident. It seems to have a defective steering . I manage with Maruti authorised work shop kataria Automobiles, and my car is kept for repair and inspection. As advised by service station. All wiring and other components is O.K.. They doubt with the steering motor. It is extremely surprisable that steering motor may defective. As it is a new brand car, and so many models have been called back for steering problem, I request the authority to replace the steering kit without any charges to me. and also provide the surety that such faults should not be repeated in future due to such defective parts.and to avoid the danger to the human life. MAULIK NANAVATI F/101 Western City, Near L P Savani School Adajan Surat. [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      customer support has been notified about the posted complaint.
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        A
        akashlovy
        from Hyderabad, Telangana
        May 20, 2014
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        Address: Chennai, Tamil Nadu

        Dear Maruti, I am writing this to you with a high disappointment, I am currently a Maruti user and never faced any issues till now in regards to the Maruti commitment's. But, I believe that Maruti is losing trust by making its customers suffer and disappoint them. Maruti is losing customer's by making false commitments, which is not a good sign in the competitive world. Please find the detail issue description: 1. I have booked a "Swift Dzire ZDI" on "02/05/2014" at Popular Maruti Chennai, please find the details below. Receipt No : REC14000622 Customer ID : [protected] Order/Inv No : SOB14000207 Model : MARUTI SWIFT DZIRE ZDI BS / Silky Silver While booking the car CC representative promised me to deliver the car in one week, but I have asked them deliver the car on "June 1st" as I was out of town for a while. Now I have my car loan ready and my bank is asking my permission to make a RTGS transfer to the dealers account, which I have kept on hold after hearing from the dealer that my car is not available now and they don't have any clue when they can deliver it. Dealer started giving me lame excuses that there is an issue with Swift Dzire for which maruti is testing the vehicles currently which is why deliveries are getting delayed, dealer also offered me different colors and lower models which I have refused. I would like to know if there is really any running issue with swift dzire then please inform me right away so that I will go ahead and cancel the car. And look for other better option in the market. 2. At the time of booking a car I was assured that there is a corporate bonus of Rs 1500 & Loyalty bonus of Rs 5000/6000 as I am already an owner of Maruti which later refused by the dealer but they promised to compensate in the accessories, for which I have no idea as I have lost a trust in Maruti now. If Maruti has someone who is really responsible and can take ownership to resolve such issues then it would be much appreciated. Regards, Akash Yadav +[protected] [protected]@hotmail.com
        Aug 14, 2020
        Complaint marked as Resolved 
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          S
          sunil mundawala
          from Pali, Rajasthan
          May 19, 2014
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          Address: Sri Ganganagar, Rajasthan

          We have given our car for service in month of march and during service they have broken our key and asked us to request for a new key by depositing an amount and we have done the same and now it is 19 of may 2014 and till now we haven't received our key till now.
          Hi Sunil, we regret the inconvenience caused. We request you to kindly share your concern at [protected] and share the complaint number with us to help us to resolve it at earliest.
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            V
            vadakedan
            from Changanacheri, Kerala
            May 18, 2014
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            Address: Pathanamthitta, Kerala

            SIR, I WAS PURCHASED A NEW MARUTI WAGON-R ON 28TH MARCH 2014 FROM YOUR DEALER INDUS MOTORS AT TIRUVALLA.. AT THE TIME OF REGISTRATION THE ABOVE DEALER WAS PREPARED ALL PAPERS. WHILE PREPARING THE DATA SHEET THEY ARE MENTIONED THE COST OF VEHICLE IS VERY HIGH. DUE TO THIS PROBLEM I HAVE LOST Rs.4000/- (RUPEES FOUR THOUSAND ONLY). SIR, THE MANAGER OF THE ABOVE DEALER WHO WAS FORCED LOT OF TIME FOR TAKING ACCESSORIES AND EXTENDED WARRANTY. BUT I WAS NOT ACCEPTED THE SAME. FOR THIS THEY ARE PREPARED THE DATA SHEET VERY HIGH IN THE VEHICLE PRICE. ON 2011 NOVEMBER I WAS PURCHASED A WAGON-R, THAT TIME ALSO THE ABOVE DEALER FROM KOTTAYAM THEY ARE ALSO CREATED LOT O[censored]NNECESSARY PROBLEMS. THE SAME DEALER THEY ARE NOT ABLE TO DO THIS WORK. SINCE THE REGISTRATION OF MY VEHICLE I WAS REGISTERED THIS COMPLAINTS 2-3 TIMES BUT TILL NOW YOU ARE NOT TAKEN ANY ACTION. ALSO I WAS TRIED TO CONTACT YOUR REGIONAL OFFICE AT COCHIN. THE PHONE IS RINGING, NOBODY WAS ATTEND THE CALL.. SIR, THIS TIME I HOPE YOU WILL TAKE NECESSARY ACTION AGAINST THE ABOVE SAID DEALER. THANKING YOU, SANTHOSH ABRAHAM VADAKEDATHU HOUSE NOOROMMAVU P.O. PHONE : [protected]
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              E
              Eknath Shirke
              from Vasai-Virar, Maharashtra
              May 16, 2014
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              Complaint against Maruti SUZUKI and Spectra motors limited (Thane Dealer) (Case Ref. No.- 7807737050 )

              Address: Thane, Maharashtra

              To, The Regional Head/Customer relation Manager/ Head Consumer Cell/ Marketing Head, Maruti Suzuki India Limited Date[protected] Sub- Complaint against Maruti SUZUKI and Spectra motors limited (Thane Dealer) (Case Ref. No.- [protected] ) Sir/Madam, I had booked a car- Maruti Celerio ZXI (P.A. White color) on[protected]Voucher No.[protected]. I was promised to deliver the car within 4-5 weeks of booking. During...
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              K
              kalpanaSridev
              from Coimbatore, Tamil Nadu
              May 15, 2014
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              Address: Coimbatore, Tamil Nadu

              Hello Sir/Madam, My car maruthi 800 in Ambal auto, Thanneerpandal Road i gave a call because my car had no started in Avanashi Road the person from that showroom came and made it start. After that he said that u have to change the ignition coil i said ok and they changed that one from that time onwards problem started once if we go above 15 or 20 kms there will be a jerk and i say its very difficult to drive the car again i went to rectify in that workshop, they did something but they cant able to rectify the problem immediately they are telling u have to service the Head and it costs nearly Rs. 10, 000/- i said NO. And i came to a conclusion to sell the vehicle also and i have taken to a local mechanic i spent Rs.300/- and he put the same coil (old one which they changed in the company) now its going well. And yesterday i went with the bill for claiming the amount but they refused to give. My question is are they having a good mechanics or simply grabbing the peoples money i am very much dis-appointed about this incident and even my Swift vehicle goes for service in that company only hereafter i will never leave the vehicle for service and i will not refer to anyone about this workshop. The person working there they really dont know anything. This is about my complaint.
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                M
                madanrahul
                from Delhi, Delhi
                May 14, 2014
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                Resolved

                Address: New Delhi, Delhi

                Sir,

                I am Rahul Madan Advocate. I had purchased a Car Alto 800 lxi cng model. I
                meet with your Sales executive Sh. Harvinder. I had booked my car in april
                2014 and paid the booking amount as Rs.2000 and Rs.15, 000 through cheques.
                Your sales executive had represented that the scheme prevailing in april is
                Rs.25, 000 discount and stated that the scheme prevailing at the time of
                delivery and the date of Invoice shall be applicable, which is also
                mentioned in the booking booklet. You have cheated me by giving me the
                scheme of April month, however the Invoice was made on 02.05.2014 and the
                delivery of car was also done on 02.05.2014. You have not disclosed that in
                may month the scheme is Rs.35, 000 discount.

                You have cheated me by not disclosing it and illegally taken Rs. 10, 000
                more from me, which you are liable to refund me along with compensation for
                mental agony otherwise i shall be constrained to initiate civil and
                criminal legal proceeding against T.R Sawhney as well as against your
                Sales Executive.
                Aug 14, 2020
                Complaint marked as Resolved 
                From: Sanjeev Jain [mailto:[protected]@sanandgroup.com]
                Sent: Monday, October 06, 2014 6:48 PM
                To: [protected]@maruti.co.in
                Cc: 'Account Dept. (S Anand Group)'
                Subject: Regarding Complaint no [protected]

                Dear Sir,
                Please find the below trail of mails with reference to the communication with Patel Motors. Also please find the attachment of Estimate provided by Patel Motor for Repair work.
                FYI, I am regular and satisfied customer of Maruti since 25 years and I have used almost all the models of your company. At present I am holding 3 maruti cars( Swift Dzire, Eartiga, Ritz).
                On 15th of September we have finalized the deal with Patel Motors to exchange My Ritz with new Ritz of White color and delivery was suppose to be made on 25th of September and since then they are not delivering me new car . As they are not able to deliver me new car as per committed date, I cancelled the deal and requested them to deliver back my old car, In against that they have send me estimate of Rs. 60000 approx for some repair they have done without my consent as the amount is substantial and I am not interested to make this much of expenses on my old car why should I bear. Now I request you to please resolve the issue within 24 hours.
                We really hope the matter will be resolved at earliest. Looking forward to have some comments from you.

                Thanks n Regards,
                Er. Sanjeev jain (C.E.O.)
                S.A.I.Brushes Pvt Ltd.
                104, Nagar Nigam Road,
                Indore (M.P.) India.
                E mail: [protected]@sanandgroup.com
                Website: www.sanandgroup.com
                Cell no +[protected]
                +[protected]
                QQ No: [protected]
                Skype name: snjvjn
                Yahoo messenger: [protected]@yahoo.co.in.
                 Please don't print this e-mail unless you really need to


                From: sanjeev jain [mailto:info.[protected]@gmail.com]
                Sent: Monday, October 06, 2014 6:32 PM
                To: Bhao
                Subject: Fwd: PATEL MOTORS INDORE ...BILL FOR THE RITZ VDI


                [protected] Forwarded message[protected]
                From: sanjeev jain <info.[protected]@gmail.com>
                Date: Sat, Oct 4, 2014 at 1:11 PM
                Subject: Re: PATEL MOTORS INDORE ...BILL FOR THE RITZ VDI
                To: PATEL MOTORS <[protected]@patelmotors.com>, sanjeev jain <info.[protected]@gmail.com>
                Dear Sir,
                With reference to the below mail we would like to inform you that the estimate you have given is of significant amount which is not acceptable to us. Please clarify us with whose permission you have carried on repair work of this significant amount. We have cancelled the deal because you are unable to supply the committed Car to us on time and we are not ready to bear the cost of your neglagence. We want our Car Ritz VDI back today itself. Please look into the matter and conclude it as soon as possible otherwise we will have to file complain to Maruti Company.


                Thank & Regards
                CA Neelam Punjabi
                Advent Metal Profile Pvt Ltd
                Plot No. 43, Sector-3,
                Opp. Kisan Pipe Unit-5,
                Pithampur, Dist.-Dhar (M.P.) Indi

                On Thu, Oct 2, 2014 at 6:07 PM, PATEL MOTORS <[protected]@patelmotors.com> wrote:
                PLS CHK ATTACHMENT
                ..
                Patel Motors Indore pvt. ltd.
                Thank & Regards
                Advent Metal Profile Pvt Ltd
                Plot No. 43, Sector-3,
                Opp. Kisan Pipe Unit-5,
                Pithampur, Dist.-Dhar (M.P.) In
                Cheating by maruti suzuki dealer T R swahani motors at indraprastha metro M G Marg Delhi.by not following the commitment made at the time of booking as fulfilled for other customers i.e. to mecausing loss of Rs 15000 /- and bad treatment.

                anil salunke-swift dezire -DLCK5 9997
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                  P
                  praveenbankey
                  from Mumbai, Maharashtra
                  May 12, 2014
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                  Address: Indore, Madhya Pradesh

                  is is to bring your kind attention that I have purchase maruti wagonr on 15/04/2014. Chassis no of the car is 689114 from my car Indore pvt ltd authorize maruti dealer 5305. Now my serious concern is as my car was due for 1st servicing hence I got the call for the same from my car workshop . I gave the time for pickup but none of the persons has turned up to pickup the car then I gave the call to workshop for pickup ; persons came for the pickup from ring road workshop . when he came for pickup I have told him the problem and issue pertaining to car and even though write down on the job instruction capturing sheet . one the car reaches to workshop i got the call from the engineer and again i told him the issues and requested him to pls check the same but as its first free service unfortunately none of the persons taken up issues seriously because they didn't get the money out of which . when I got the car return back from the service center its more shocking to me as its first free service none of them given the attention to the car my car was not properly washed not clean; glass wear so dearth whole back side seat was having spot . I called up to the person and engineer again they have taken up lightly . Pls suggest what should I do now. If this is the way to treat the first free services then no need to do the formality. I know its none of your business now after selling the car but I just want to share my views . the free service which I was receive was pathetic . If you have read this whole massage then thanks for your precious time . I know none of you will waist your time to reply on this but understand customers makes customer If you seriously wants to know my issues pls let me know Praveen
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                    R
                    Rajkiranshrivastav
                    May 11, 2014
                    Resolved
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                    Resolved

                    Manufacturing Defect at time of Delivery (AC not functional)

                    Address: Thane, Maharashtra

                    Dear Sir/ Madam,

                    This is with reference to the Maruti Ertiga that I purchased on 7th May 2014.

                    On the day of the delivery there were issues with the AC
                    I immediately brought the same to the notice of the dealer authorities (Mohinder, Maggie, Akbar and Ram) and asked for the rectification before I sign the delivery note.
                    The car was sent to the service station and after 5 hrs the car was delivered...
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                    D
                    Deepu dhillon
                    from Ludhiana, Punjab
                    May 11, 2014
                    Resolved
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                    Resolved

                    Address: Jalandhar, Punjab

                    I bought swift dzire on 30/8/2013 .From lovely autos Jalandhar invoice no: vsl13001067, vehicle I'd MA3FJEB[protected], DTO registration no: PB08 CH 7272, laste week my car got punture on a highway I need to change my tyre but what I found that my car jack is not in working condition it's jam I have to wait for other car so I can get jack to change my tire I mange to do so .on next day I went to lovely autos regarding my complaint after wating for 1 hr they just lubricate it and give me back but it's same as it was before and they told me If I had problem I can buy new from market, I didnt expect this for my new car from such big dealer at the time of delivery I just check that jack is present in my car I didn't try it .after six month when I used it for first time than I find it's not working, I am already using Maruti product since 1989 never had any problem my last car swift DTO registration no: PB O8 BD 7788 it's also on same name and address u can check from ur system . I hope Maruti will look this matter and do the needful. looking forward to your reply Rabinder kaur Contact no: [protected], [protected] 72 jyoti nagar Jalandhar 144001
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      A
                      Arun Kurungatt
                      from Mumbai, Maharashtra
                      May 9, 2014
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                      Address: Ernakulam, Kerala

                      I bought new Suzuki Access 125 by 2013. But today i am sad to say dont buy this scooter. Bcoz very poor performance now i am getting from this...It was good in first few months. But now there is no Power and very poor Mileage...Now i am thinking what is the use of this 125cc scooter and why I bought this 125cc scooter while driving...The 100cc scooters available in market are always better than Suzuki Access 125... I had given my scooter to Authorized service center at Kochi...They are saying Access 125 scooters are like that after an year or more...Many many complaints they are getting... So I am advising you that dont buy Suzuki scooters...Make a search in Market and buy best one
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        A
                        ammu111
                        from Punalur, Kerala
                        May 8, 2014
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                        Address: Kollam, Kerala

                        Dear Sir,


                        My name is Pradeep and I have bought a Wagon R car bearing chassis no : I 48430
                        Sarathy Auto Cars, Pallimukku, Kollam, Kerala nearly three years back. I am forced to write this letter because I am totally dissatisfied with their service. When I took my car after the third service it was noticed that there was moist in the headlight, and when I pointed to this they told me that it was due to the water service and the next day it will be okay.


                        But later during the rainy season it was seen that the same complaint was repeating.Again when I took it for service and brought this complaint to the notice of the service advisor, and he after consulting his superior asked me to hold the vehicle there for one day so they can rectify the problem.The next day I took back my vehicle.


                        Since I was out of station it was my wife who was using the vehicle, When I returned and used the car the headlight was dim due to the dampness in the reflector. It was also dim . I took my car again to Sarathy Auto Cars for service and told them about this repeated complaint.But their reply was my warranty period has been expired and they could do nothing.But it is not my fault since I had brought this complaint to their attention before, during my service period.They suggested me to break the headlight and go for claim.But I am least interested in it. My speedometer reading is
                        only 12, 200 kms.


                        Sir, I am bringing this to your notice and please look into this matter and take proper action.Anticipating your reply Thanking you once again.


                        Yours faithfully,


                        Pradeep .B
                        PRADEEP.B
                        KARTHIKA
                        THEKKEVILA P.O
                        KOLLAM-16
                        Ph: [protected]
                        customer support has been notified about the posted complaint.
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                          K
                          Kedar Chhatre
                          from Nashik, Maharashtra
                          May 6, 2014
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra

                          Sir/Madam, Hi this is kedar chhatre, I bought my new Maruti Ertiga LXI variant from pune dealer Mahalaxmi Automotives on 13/3/2014. My Engine Chassis No.[protected], Reg. RTO No. MH12-KT6499. The said vehicle is 2012 manufactured and dealer gave me some discount for old stock car. Before delivery I observed some critical problems in fuctionality of clutch and gear box but dealer convinced me to take delivery and at the time of 1st service will resolve all the problems. As per commitment I took my vehicle for service and created job card with same complaints but they did not resolved any problem. I again went to workshop in charge Mr. Prabhu for this problem, he request to leave vehicle for some tests. There was problem in my car that while shifting gear from 2nd to 3rd it was creating some frictional noise as if I am not applying clutch properly. This people opened gear box and replaced 3rd gear wheel and gear hub and few more parts, they said that they replaced clutch set. But now facing problem that in 3rd gear my gear shifter rod gives lot of vibrations and movements while operating accelerator. Mr. Prabhu told me this is regular problem or working of Ertiga gear box, but this problem was not there before opening it and I also tried other petrol Ertiga which don't have this problem. Now I am planning to go to other dealership to get resolve this problem, what you suggest and at the same time I request you people to send some person from technical department team to help me to resolve this. I also have many more complaints against Mahalaxmi Automotives regarding accessory's fittings. I put all MGA acc. in my car like power windows, remote lock, CD player and many more, but the fitment and fuctionality is very poor. Remote lock is not working properly, CD payer does not give proper signals for FM in city area which should not happen in at least in city. There is gap in power window operating switch holder and door trim but dealer refuse to rectify every problem by saying it is like only. If this is the quality of MGA genuine parts then I made big mistake that I bought it. At same time I am planning to go to consumer forum if my problems not resolved at earliest, this my last attempt to get satisfied. thanks and regards kedar chhatre Mob: [protected] Address: 99, Chand-Raat Apts, Mayur Colony, Kothrud. Pune - 411038
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            suryavats
                            from Srinagar, Jammu and Kashmir
                            May 6, 2014
                            Resolved
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                            Resolved

                            Address: Jind, Haryana

                            Sub.: Complaint regarding misuse of vehicle. I, Surya Vats, am the owner of vehicle no. HR31H2887 Model Swift Dzire. About 12:00 noon on dated 25/04/2014 (Friday) I handed over this vehicle to Eakansh Motors Kaithal for doing some repairs & service. On 28/04/2014 about 05:00 pm when I went to take back my vehicle I found that all four wheels had got punctured and one tire of these wheels had been damaged by a long cut and assembly of the main light was also found defective. One more strange thing was found that this vehicle was kept out of the premises of this agency and was used unauthorizedly for 120 Kms. run, due to which misuse another many defects have been caused. You can also check these misuses of my vehicle by the staff of this agency through CCTV camera footage between the dates from 25/04/2014 to 28/04/2014. The above said complete episode was brought into the notice of Mr. Lalit Taneja, Gen. Manager, Eakansh Motors Kaithal by me and he assured me that your complaint or problem will be resolved. I have spoken to this officer on telephone about three to four times but he repeated the similar words to me without giving relief to me. I have suffered a loss of thousands of rupees due to this misuses which should be compensated immediately by the Eakansh Motors Kaithal. Therefore I earnestly request to your kind owner to take immediate remedial action in this regard and arrange to compensate my loss of thousands of rupees with a written apology from Eakansh Motors Kaithal (Haryana). Hoping to hear from you soon. Yours faithfully Surya Vats Mob.[protected] Jind Note: Please also get saved the CCTV video recording of dated 25th, 26th, 27th and 28th April 2014.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              azizkappil
                              May 6, 2014
                              Resolved
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                              Resolved

                              Address: Kasaragod, Kerala

                              I have booked Maruti Celerio VXI AMT on 26 February 2014, Grey color first option and silky silver second option, but I conformed final color as silky silver through Popular automobiles Kasaragod kerala state. Booking time they informed me the waiting period maximum 2 months. But still I have not received my car and some others getting car. Actually I am queuing in front of them. Also the dealer saying there is no stock and not getting car from Maruthi. Please take necessary action and solve my issue also provide sufficient car to dealer. I am waiting for your prompt responds. Thanks & Regards Dr. Sakeera [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                deveshm
                                from Mumbai, Maharashtra
                                May 2, 2014
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                                Address: Mumbai City, Maharashtra

                                I am using Suzuki Access 125cc. My complaint is regarding their bad service which they do very irresponsibly. They don’t have good engineers to serve customers. Most of the customers come to them and complaint regarding the same. Currently my scooter is not able to start in the morning using kick or self-start. I have given my scooter to them more that 4-5 times, but they are not able to solve it. After couple of service, I came to know that they are not able to solve it; even they have created another problem in my scooter. Engineer who worked on my scooter, he forgot to fix the oil screw/bolt and in result, oil was leaking from scooter. I have noticed it next day. When I visit next day for this oil problem, they fixed it and told me that it’ll not happen from now. But from next day, I saw that oil is still leaking form my scooter. My scooter is still under investigation with them and they are still trying to resolve both the problem. Initially I have only one problem, and they are created another instead of resolving the first one. It’s clearly indicates that how irresponsible they and their service are which they provide to the customer. It’s not happening with me only. This is not the first time, this is happening 2nd time. There are so many customers who face the same kind of issues which I came to know form other people nearby service center. I want from you to take the inappropriate action against them. Manager - Kavita / Ravindra Bhatt ([protected]/[protected]) There are no consequences till now, but if they do the service with irresponsibility, then tomorrow can happen anything with anyone. Indirectly they are playing with our lives. I want from you to take the appropriate action against them and they should get proper notice.
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                                  deepakpeak
                                  from Shoranur, Kerala
                                  Apr 30, 2014
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                                  Address: Alappuzha, Kerala

                                  Respected sir. i have a complaint for you from maruti dealer i got bad dealings from their.13/2/2014 i booked a swift zdi model car at avg motors thiruvalla showroom my sales man one Mr rajeev.he is treated me very badly.am facing so many problems from him then i have also a car am planed to exchange my car to swift my car is chevrolet beat petrol model 2011 october model full option car.i handed over my car through this showroom true value group.they were priced my vehicle 2lakhs 85thousand rupees.i have loan in my car so the true value give a 2lakhs 45thousand cheque then i close my loan the dealer told me my balance amount 40000rs after the loan close then they wil give me or my booking vehicle to discounted.but i would like to purchase new vehicle before 31st march the salesman mr rajeev will told me i dnt got loan for new vehicle from any banks then he will told my brother in law and his house. that issue become big problem in my family that problem reason is saleman rajeev.now i dont like to buy this car from there this are the reasons now i call the dealer mr roni he is asm in avg motors thiruvalla he is also to misbehaving..i told him i cancel the vehicle and release my exchange car.but he will told me i dont knw u wil go a head consumer court for a case..then i wil call true value session one mr sijo i told him i want my exchange car beat i wil give the cheque also but the true value session salesman told me no that wil not happend 2lakhs 45 cheque and percentage of the cheque issue date towards ..i have 2 or more casr owner i never face such this type bad sittuations from any other brand dealears i have hond volkswagen chevrolet.first time this type of sittuations from dealers n showrooms so plzz help me.am very interested to buy swift car but now these problem creates me not yet interested my contact no [protected] my email id [protected]@gmail.com my exchange car no KL 31d 1117 ..i booked the car swift my sisters name aiswarya sreedhar.srivihar, kottarkavu, mavelikara.
                                  Hi Deepak, we regret the inconvenience caused. We request you to kindly share your concern at [protected] and share the complaint number with us to help us to resolve it at earliest.
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