| Address: Gurgaon, Haryana |
Dear Sir/Madam,
This is bring to your notice that i bought maruti swift-vdi on 15, march, 2014.I am cheated by the sohna pasco many times.
Firstly, I ex-change my old car 'Waganar'. The money of my old car was evaluated 55 thausand rupees(including ex-change bonus) and instantly i booked my car and when i went to take new car after few days, the evaluation money was only 45 thausand, i was surprised to listen it, i had no other option at the movement so i paid rest ammount.
Secondly, on my first service, they damage my car during service(bumper and side fronter) they presurised me to get repaired through insurance so i did it because i can not run new car as they gave me after first service. I lost my insurance money as well as value of my new car.
Thiordly, Repaired work was not satisfactory because the colour matching was not appropriate and found again sacratch mark on bumper, apart from that the side fronter's rust coating was not done and when i asked about it they said is is not possible here, even nobody told me about it before repairing so i was againg cheated by them.i asked them about my orignal side fronter, they showed me another fronter which was not mine, i think they did not replaced that part.they charged me for the replacement of fronter.
Fourthly, The price of multi-media was told me 20, 000/- rupees initially with the blutooth and rear camera, speaker etc., when i said them to install, they charged me again 3000/-rupees extra and after few days i foun there was no bluetooh connectivity and rear camera, I made a complain about it and they replaced that multi-media with the blutooth connectivity only.
I am really fed up with the service which i got from pasco sohna, so pls look into this matter seriously .
I m waiting for your positive response otherwise i will go for consumer court if result will not satisfactory.
Ajit Kumar
contact no. No.[protected]
Aug 14, 2020
Complaint marked as Resolved
Sent: Monday, October 06, 2014 6:48 PM
To: [protected]@maruti.co.in
Cc: 'Account Dept. (S Anand Group)'
Subject: Regarding Complaint no [protected]
Dear Sir,
Please find the below trail of mails with reference to the communication with Patel Motors. Also please find the attachment of Estimate provided by Patel Motor for Repair work.
FYI, I am regular and satisfied customer of Maruti since 25 years and I have used almost all the models of your company. At present I am holding 3 maruti cars( Swift Dzire, Eartiga, Ritz).
On 15th of September we have finalized the deal with Patel Motors to exchange My Ritz with new Ritz of White color and delivery was suppose to be made on 25th of September and since then they are not delivering me new car . As they are not able to deliver me new car as per committed date, I cancelled the deal and requested them to deliver back my old car, In against that they have send me estimate of Rs. 60000 approx for some repair they have done without my consent as the amount is substantial and I am not interested to make this much of expenses on my old car why should I bear. Now I request you to please resolve the issue within 24 hours.
We really hope the matter will be resolved at earliest. Looking forward to have some comments from you.
Thanks n Regards,
Er. Sanjeev jain (C.E.O.)
S.A.I.Brushes Pvt Ltd.
104, Nagar Nigam Road,
Indore (M.P.) India.
E mail: [protected]@sanandgroup.com
Website: www.sanandgroup.com
Cell no +[protected]
+[protected]
QQ No: [protected]
Skype name: snjvjn
Yahoo messenger: [protected]@yahoo.co.in.
Please don't print this e-mail unless you really need to
From: sanjeev jain [mailto:info.[protected]@gmail.com]
Sent: Monday, October 06, 2014 6:32 PM
To: Bhao
Subject: Fwd: PATEL MOTORS INDORE ...BILL FOR THE RITZ VDI
[protected] Forwarded message[protected]
From: sanjeev jain <info.[protected]@gmail.com>
Date: Sat, Oct 4, 2014 at 1:11 PM
Subject: Re: PATEL MOTORS INDORE ...BILL FOR THE RITZ VDI
To: PATEL MOTORS <[protected]@patelmotors.com>, sanjeev jain <info.[protected]@gmail.com>
Dear Sir,
With reference to the below mail we would like to inform you that the estimate you have given is of significant amount which is not acceptable to us. Please clarify us with whose permission you have carried on repair work of this significant amount. We have cancelled the deal because you are unable to supply the committed Car to us on time and we are not ready to bear the cost of your neglagence. We want our Car Ritz VDI back today itself. Please look into the matter and conclude it as soon as possible otherwise we will have to file complain to Maruti Company.
Thank & Regards
CA Neelam Punjabi
Advent Metal Profile Pvt Ltd
Plot No. 43, Sector-3,
Opp. Kisan Pipe Unit-5,
Pithampur, Dist.-Dhar (M.P.) Indi
On Thu, Oct 2, 2014 at 6:07 PM, PATEL MOTORS <[protected]@patelmotors.com> wrote:
PLS CHK ATTACHMENT
..
Patel Motors Indore pvt. ltd.
Thank & Regards
Advent Metal Profile Pvt Ltd
Plot No. 43, Sector-3,
Opp. Kisan Pipe Unit-5,
Pithampur, Dist.-Dhar (M.P.) In