Maruti Suzuki India Complaints & Reviews

suzuki swift dl — automatic off

my maruti suzuki swift diesel car is getting switched off its own during gear shift so often causing immense danger during overtaking

Maruti Suzuki A Star Vxi — Missing accessories

I purchased Maruti Suzuki A Star Vxi on[protected] at RNS motors Bijapur (Karnataka), but the vehicle was not deliverd with cigerrate lighter accessory, when contacted the dealer over phone, answering irresponsibly asking me to contact the concerned sales person. If the way of delivering of new vehicle is like this, what can i expect from the present dealer in future.
Requesing U to look in to the matter
Thanking U

maruti suzuki showroom — selling of local spares in maruti showroom

Good show by Rukmani Motors (An authorised dealer of maruti suzuki)
I got surprised when I went to purchse of a security system of maruti MGA, they show me an alternation product of another company by hiking price of 1000/- on mrp.


Guys
Be careful on these activities


Regards
Birupakhya Mishra
[protected]
indore

Sir, Madam,
I am a College Lecturer. I brought the above car from ABT Maruthi Show room at Guindy, Chennai during March2005, till today the km run is just above 8000(Eight Thousand). Me and my husband use it. My vehicle had problem o[censored]n-Smooth braking problem, ratling inside dash, etc for which we had sent it ti ABT, Guindy during 1st week of March-2009 for which I paid Rs 9, 500/-( Nine Thousand Five Hundred Only), the problem was not rectified, again I spoke to Shri Srinivasan, GM, ABT, Guindy and again it was picked for for service in a couple of days. The problem was not attended to and it persists. Today I again spoke to GM, ABT, Guindy and they arrange to take it once again. hene I request to kindlt advice concerned officials of ABT, Guindy to take care of the problems. We are very disappointed and sad that inspite of spending around Rs 10, 0000/- ( Ten Thousand)towards it, the problems very not rectified, which reflects very bad on the entire Maruthi Services. We hope that you will definately take care of our vehicle brought with our hard earned money. thanks.

Pl inform Suzuki Access 124 price in Ratnagiri and in Kolhapur duly bifurcated i.e. ex show room, VAT, Insurance, RTO and Totoal.

Regards,
Sam

price difference
I want to buy Access 125cc.I got the on road price tag from a local dealer in my city is 58, 000Rs. however on the official website of suzukimotorcycle.co.in it is shown only 54, 827Rs. My i know the reason for it?

engine valve complaint

i have buy a suzuki access 125 last 4 months .

I booked swift car on 5/1/2009 & on the same date dealer informed that car was not in stoke but delivered you on 7th Jan.09.I apply for loan through dealer. On 7th i get a car without documents only with delvery challan. dealer asked your paper will be released as soon as loan amount recived by co.I saw on the door mirror of the vechicle printed "08". i asked to dealer about model you are giving is 2008 but he asked don't worry we will give you paper on current date. So i write on the dupplicate copy of the deliver Challan" i booked my swift vxi car on 5/1/2009 and delevered on 7/1/2009 but the model offer was 2008 dec. so i am accepting documents under protest" & take the photocopy of the same with reciept of Manager . after when my registration paper complteted i saw a model dec. 2008. Sale letter was issued on 8/1/2009
Please guide for the procedure

Same complaint. I had purchased extended warranty from Competent Delhi but no other service centre had this info updated in their system. Maruti is actually cheating by selling EWC.

Respected Sir/ Mam,


I am Mobeen Malik booked a Car with Maruti Suzuki Authorized Dealer M/s.Marketing Times Automobile Pvt.Ltd. Delhi 110048 (Maruti Swift VDI) on dated 20.4.2011 still I have not getting my Car when ever I call them they said they are not getting car from maruti I called them almost 100 time & physically visit there 3-4 times but I am not getting any proper response & feedback from there side,


Is this way treat there client its means maruti Dealers is now doesn’t have value for there clients what ever is there they should give proper response, after 5 month they sending one letter please find the attachment


If I ready to pay of Rs, 35, 000/- extra amount so I am getting Car same day so it’s means who have excess money they will get there car same or who have dream to buy Car for his family they have to wait over 6month.


I am the Costumer of maruti since long time almost 21years when I bought Maruti Omni in (1990) I never expect this kind of rude behavior from your dealer









Thanks & regard

Mobeen Malik

I too m in the similar boat

Maruti Ritz

Delivery of faulty Vehicle against purchase of New Car from Spectra Motors - Borivli ( Mumbai)

Re: Maruti Ritz

Delivery of faulty Vehicle against purchase of New Car from Spectra Motors - Borivli ( Mumbai)

I have bought a Maruti Ritz car from was delivered the car with Registration no MH-02-BM-3138 vide thir bill no 9787 dtd 20th date 2009 on 23rd Aug 2009 Engine No.1257332 and Chassis No.117412 at their Show room at Borivli East Mumbai.
The car delivered to me had some problem with its Break system or may be some other related systems as was giving prominent sound of some Metal parts rubbing - when breaks are applied.


I had informed about the same to the sales team of Spectra immediately on the same day of receipt of the car. I was asked to bring the car back to them for verification of the complaint.

I took the car to the showroom on 27th Aug 2009 when their Mr Prasad along with one Mr Tiwari took the trial of the car with me. On my pointing the problem to them I was explained that the car is ok & this sound is normal ie every car has this sound.

I had informed about the same to the sales Person Mr Prasad & Ms. Chitra Kale the Chief Customer Care Dept Mob no [protected] of Spectra immediately on the same day of receipt of the car. I was asked to bring the car back to them for verification of the complaint.
I took the car to their showroom on 27th Aug 2009 when their Mr Prasad along with one Mr Tiwari took the trial of the car with me. On my pointing the problem to them I was explained that the car is ok & this sound is normal ie every car has this sound. On my not being satisfied with the explanation I along with the car was taken to the Works shop to have the same revivified by the expert & one Mr Damodar Mob No [protected] who confirmed that the Car has some problems & took the car for doing the needful.

I got the car back next day on 28th Aug 2009 evening with the information that the problem was minor and due to some dust & rain water the sound was coming which they have cleaned & its ok now. I took the trial & found some sound still there which was explained to me that is normal one from the boosters. Accepting their explanation and assuming that tits not a major problem I took the car home but to my surprise the same sound again resurfaced which I informed them


On last Saturday 5th of this month I have taken up the matter with their Works manager Mr Ankush who took the trail with me in the car & was convinced that the problem persist. He promised to look into the same & have it resolved to my satisfaction. I left the car then & there at around 2 PM with them & was delivered the car back on the same day at 8 pm. I was very happy to find the problem solved which I conveyed to all the concerned but my happiness was short lived as the same sound again surfaced. On my again informing about the same this time the response from them was shocking to me the explanation given to me was that they had tried few other new Ritz vehicles & all of them had this sound.
They now say will refer the matter to Maruti & they will deploy the right Engineers to solve the problem if at all. I feel this is straight a Question mark on your tall claims of Best Car & Best Service.

Further the car also had few scratched all over the body & when pointed was taken to the Workshop to to the needful that’s why could be delivered to me only in the evening at around 5 PM as against the appointed time of before 12 AM
From all that stated above it transpires that the car was not pre-checked and or a defective one delivered to me as New Road-Worthy one.

Your early +Ve response will be appreciated failing which will be forced to proceed in the matter as suitably advised by my Advisers

Regards
CA Vijay Saraf
Vice President - Private Client Group,
Emkay Global Financial Services Ltd Ltd
E-mail ID: vijay.[protected]@emkayshare.com
Yahoo Messenger ID: [protected]@yahoo.com
Tel: +[protected]
Mobile: [protected]


New explanations ON 21ST Sept

The engine knocking sound is normal as its high initially & would disappear when done arnd 2000 km as was evident in the demo car I DROVE TODAY ON 21ST Sept at spectra Borivli which neither had Break sounds nor the excessive engine knocking

The explanation given to justify their claim that the unusual Break sound is Operational sound is lil extra in this particular my car bcoz each car has different tolerance levels – means yr products r non standard quality

I was also informed that out of the ten new PDI done Ritz cars they tried for this sound the found 6 of them having the similar sound – so 60% of them r faulty to the extent


False tall claims:
Maruti claims best in class
'Maruti Suzuki customers most satisfied'

I feel cheated and wrongly influenced with the tall claims of best customer satisfaction & services of maruti ...

@Dr. Hemant Kumar Maruti follows the ideology of serving the customers better and in a fair way . Your problem is passed on to Maruti team. Need details on your issue.. do drop a mail to [protected]@gmail.com...

i ve been using a swift dezire since 1 year. my car went for some service job to the alwar dealership some days ago, when the car came back the air condioner was not working, again i sent my car to the company and till today i have not recieved my car back, its been 5 days i am suffering this problem

TO,
THE REGIONAL MANAGER
MARUTI UDYOG LIMITED NEW DELHI

SUB:- NOISE IN, BREAKE, ALL FOUR WHEEL STUDS AND NUTS ARE CHANGED BUT NO
CHANGED IN BREAKE NOISE .
DEAR SIR,
I HAVE A SWIFT DZIRE PURCHASED ON SEPTEMBER 2008 AND NOISE IN BREAK STARTED ON DECEMBER 2008 I AM GOING TO COMPLAINT AGAINST JEEWAN MOTORS 3 MARCH 2009 DEALER CHECK THE CAR AND DONE WHEEL ALLIMENT AND BALANCING AND CHARGED RUPEES 496.35 VIDE CASH MEMO NUMBER BCO8O15842 BUT NOTHING IN BREAK NOISE WHEN I SAY TO SERVICE INCHARGE ABOUT THIS PROBLEN THE SAY TO ME SIR DONT WOORY THIS NOISE IS NORMALLY CAME THEY ALSO SAID TO ME THAT THIS NOISE IS ALSO CAME FROM SX4 .
AGAIN SAME COMPLAINT YOUR DEALER MY CAR ON[protected] YOUR DEALER CHANGED ALL FOUR WHEEL BOLT, NUT WHEEL, BOLT, FRONT HOOD AND CHARGED RUPEES 500 VID CASH MEMO NUMBER BC08015709 BUT NOTHING CHANGED IN BREAK NOISE

I WONDER ALL FOUR WHEEL NUTS AND STUDS ARE CHANGED SERVICE INCHARGE SAYS ALL NUTS AND STUDS ARE SLIP HOW IS THIS POSSIBLE ?, WHO IS WRONG (JEEWAN MOTORS / MY CAR) CONTACT NUMBER :- [protected], [protected]
ADDRESS :- C129 KOHEFIZA B.DS.A COLONY BHOPAL M.P
REGISTRATION NUMBER:- MP-04-CC-4294

THE REGIONAL MANAGER
MARUTI UDYOG LIMITED NEW DELHI

REGRET FULLY THIS IS TO INFORM YOU THAT
I HAD PURCHASED SWIFT DEZIRE (VDI) CHASSIS NO. MA3 EYE 41S00176402 & ENGINE NO. G13BBN1228859 ON 18th MAY 2009 FROM NAVNEET MOTORS, BANSWARA (RAJ) BUT AFTER 3 DAYS OF PURCHASE IT GAVE A STARTING TROUBLE, I CALLED NAVNEET MOTORS BANSWARA, AFTER A ATTAMPT OF ONE & HALF HOURS THEY COULD NOT START THE VEHICLE, THEN THE DRAG THE NEWLY PURCHASED SWIFT DEZIRE BY TOACHAINING THR. ANOTHER VEHICLE THROUGH MAIN MARKET OF BANSWARA ON 22 nd MAY 2009 . I WAS REGULARLY IN CONTACT WITH THEM BUT NO PROPER RESPONCE WAS GIVE TO ME AFTER THREE DAYS THEY INFORMED ME THAT AN ELECTRONIC DEVICE NAMED ECM IS NOT WORKING, THE TOTAL KMS CAR RUN WAS 200KM ONLY . AFTER THIS NO RESPOCE WAS GIVEN TO ME, I CONTACT THE NAVNEET MOTORS UDAIPUR BUT FROM NAVNEET MOTORS UDAIPUR NO RESPONCE WAS GIVEN TO ME, AFTER SEVEN DAYS ( TILL TODAY ) I HAVE NOT GOT MY VEHICLE, NOW I HAVE NO CHARM OF NEW CAR AS MARUTI GAVE ME A DEFECTED CAR . I WANT OT ASK YOU THAT WHY THIS TYPE OF DEFECTED CAR GIVEN TO A COSTUMER, WHY NOT THE NEW CARS FULLY CHECKED BEFORE DELIVERY, WHY THIS TYPE OF STARTING PROBLE ARISES IN JUST THREE DAYS & 200 KMS RUN, WHATS ABOUT YOUR QUALITY ASSURANCE, WHY MARUTI DECEIVES THE COSTUMERS ON THE BASIS OF HIGHLY ENGINEERED VEHICLE, WHY THE RESPONCE WAS NOT GIVEN AFTER THREE DAYS OF SALE, WHY NOT YOU TAKE ACTION AGAINST YOUR SUCH DEALERS WHO DO NOT CARES THEIR COUSTOMER. I AM TOTALLY FADUP WITH THIS WHOLE PROCESS OF SEVEN DAYS & STILL I HAVE NOT GOT MY VEHICLE . I HAVE ALSO LAUNGED MY COMPLAIN TO COUSTMER CARE, COMPLAIN NO. [protected] DATED 28/05/2009 . I HAVE ALSO APEALED IN CONSUMER COURT AGINST THIS TYPE OF DECEIVES . YOU ARE REQUESTED TO GO THR. THE MATTER & TAKE SOME ACTION TO AVOID BAD NAME TO MARUTI


ER. SHARAD CHANDRA BHATT
MANGAL VIHAR, SUBHASH CIRCLE, COLLEGE ROAD, BANSWARA (RAJ)
MOBILE NO.[protected]

THE REGIONAL MANAGER
MARUTI UDYOG LIMITED NEW DELHI

REGRET FULLY THIS IS TO INFORM YOU THAT
I HAD PURCHASED SWIFT DEZIRE (VDI) CHASSIS NO. MA3 EYE 41S00176402 & ENGINE NO. G13BBN1228859 ON 18th MAY 2009 FROM NAVNEET MOTORS, BANSWARA (RAJ) BUT AFTER 3 DAYS OF PURCHASE IT GAVE A STARTING TROUBLE, I CALLED NAVNEET MOTORS BANSWARA, AFTER A ATTAMPT OF ONE & HALF HOURS THEY COULD NOT START THE VEHICLE, THEN THE DRAG THE NEWLY PURCHASED SWIFT DEZIRE BY TOACHAINING THR. ANOTHER VEHICLE THROUGH MAIN MARKET OF BANSWARA ON 22 nd MAY 2009 . I WAS REGULARLY IN CONTACT WITH THEM BUT NO PROPER RESPONCE WAS GIVE TO ME AFTER THREE DAYS THEY INFORMED ME THAT AN ELECTRONIC DEVICE NAMED ECM IS NOT WORKING, THE TOTAL KMS CAR RUN WAS 200KM ONLY . AFTER THIS NO RESPOCE WAS GIVEN TO ME, I CONTACT THE NAVNEET MOTORS UDAIPUR BUT FROM NAVNEET MOTORS UDAIPUR NO RESPONCE WAS GIVEN TO ME, AFTER SEVEN DAYS ( TILL TODAY ) I HAVE NOT GOT MY VEHICLE, NOW I HAVE NO CHARM OF NEW CAR AS MARUTI GAVE ME A DEFECTED CAR . I WANT OT ASK YOU THAT WHY THIS TYPE OF DEFECTED CAR GIVEN TO A COSTUMER, WHY NOT THE NEW CARS FULLY CHECKED BEFORE DELIVERY, WHY THIS TYPE OF STARTING PROBLE ARISES IN JUST THREE DAYS & 200 KMS RUN, WHATS ABOUT YOUR QUALITY ASSURANCE, WHY MARUTI DECEIVES THE COSTUMERS ON THE BASIS OF HIGHLY ENGINEERED VEHICLE, WHY THE RESPONCE WAS NOT GIVEN AFTER THREE DAYS OF SALE, WHY NOT YOU TAKE ACTION AGAINST YOUR SUCH DEALERS WHO DO NOT CARES THEIR COUSTOMER. I AM TOTALLY FADUP WITH THIS WHOLE PROCESS OF SEVEN DAYS & STILL I HAVE NOT GOT MY VEHICLE . I HAVE ALSO LAUNGED MY COMPLAIN TO COUSTMER CARE, COMPLAIN NO. [protected] DATED 28/05/2009 . I HAVE ALSO APEALED IN CONSUMER COURT AGINST THIS TYPE OF DECEIVES . YOU ARE REQUESTED TO GO THR. THE MATTER & TAKE SOME ACTION TO AVOID BAD NAME TO MARUTI


ER. SHARAD CHANDRA BHATT
MANGAL VIHAR, SUBHASH CIRCLE, COLLEGE ROAD, BANSWARA (RAJ)
MOBILE NO.[protected]

I am under same scenario, my clutch was also chaged free of cost & i am going for !st paid servce & experiencing same sysmptoms.


It seems that there is same manufacring defect in the a particular lot, i puchased this in october 2007.

Please let me know the proceeding in your case.

hello sir, im very impresed with your car sx4 therefore i want to purchase this but this is availabe in only petrol sigment where as your hutch back cars like ritz and d'zire is available in diesle sigment too. i can not afford the petrol expenses so i want to urge u that kindly launch the sx4 in diesel sigment too.there are very luxry cars in this category in market like fiesta, lenia, skoda's etcin diesle sigment.but i like only sx4 according to my physic.i hope u will consider my submmission and make this car available in diesle sigment as early as possible. thanking you.

I hace SX4 since june 2009, around 9500 km old.
few days back iam getting stange rubbing noise from steering at low sppeeds while straightning the car from extreem right position.
service people just tried to convince me by greasing the bushings of front jumper and also by finding fault in my driving.This happened thrice.
but after my fearce insist the problem was solved.
bottom rod of front axle was gettin rubbed with the front brake disk cover, which was not in proper place due to poor maintanace earlier.

Maruti India / Swift Diesel — Dealer's taking premium on the car

i am from nawa shahr and i buy a marti swift in 600000
But its rate is 500000 so maruti dealers take 100000for booking
to take it soon so so plz think about that sahil

Maruti Udyog Limited — Replacement of Battery for Vehicle No. UP 14 AU 9857-SWIFT DZIRE Zxi

Please note that my Swift Dzire Zxi , which I had purchased on the 02/02/2009 from Rana Motors ,New Delhi had certain starting problem on the 27th of September 2009, I had to call Maruti on Road Service for help, they Jump Started the Vehicle and I could run it.The next ,morning when I tried to start it; again it did not start.On the 29th Morning I contacted Fasttrack (Authorised Maruti service Station) at Vasundhra Ghaziabad, there technicians took the vehicle post inspection ,and diagnosing a problem with the battery.

I was told my the Service Advisor Mr. Shyam Singh, that the batter would be put on charge till evening and then a decision would be taken about the condition of the battery. In case if was found to have a defect beyond rectification , they would help me in getting it replaced, as the battery was still in covered by the warranty.

I was in touch with him on that day and in the evening I was told that "Gravity was improper" and we would have to wait till the next day.

Today I went to the work shop and met Mr. Jitender (Service Advisor) who told me that the 'Gravity was still not proper' and I will have to call again at 2 PM to know the status.At 3.30PM when I called him , I was told that the Gravity was still improper and the batter requires replacement.

I requested them to do the same, however they have expressed there inability to help, and recommended that I should go to the Dealer to get the batter replaced ,if I wish to claim the warranty.

I have not yet collected the vehicle from them & it is still with them.

I have approached your Customer Care and spoke to a Team manager Mr Ashish , who also expressed his inability to help and suggested that I go to the Dealer only and there was no other solution. I requested him to register a COMPLAINT ,to which he gave me a reference number [protected].

My concern is that i should get a replacement of the defective battery at Fasttrack it self, and I should not be required to go to the dealer.

Maruti Udyog Ltd. — defected car sold by the Company

I purchased Maruti 800 which was having manufacturing defect. But dealer told me that this defect will be removed after some time.
But it still persist.

Marutiudyog — Premium for swift car

Sir, dealers in chennai are asking premium of Rs.25000 and above for giving maruti swift diesel car else await six month time. The dealers have fixed a mediator to approach and collect premium and give no bill or receipt for the premium which is given. My question is whether it is true that marutiudyog has given instruction to collect premium for swift diesel?

Maruti Suzuki — very poor dealing and misbehaviour by JAGMOHAN MOTORS LTD. SONEPAT(Haryana)

greetings of the day
i am the owner of ALTO LXi, regd no. HR10K 1655.purchased on 2nd march 2007.I want to complaint against the one of dealer named JAGMOHAN MOTORS LTD. SONEPAT-131001, HARYANA.One of the electrical part of above said vehicle named distributor is not properly working since one year but neither of the authorised service dealer short out the problem including JAGMOHAN LTD.I wish to submit the following points-
1.have regular service record from authorised service dealer
2.subject mention dealer shorted out the problem very late i.e after the expiry of warranty period of 40, 000 km.
3.also have extended warranty coverage
4.current mileage is 40, 684 km
5.Mr. Anil Dagar one of the supervisor misbehavied and replied - can do anything you want
6.from dec 05, 2008 onwardgreetings of the day
i am the owner of ALTO LXi, regd no. HR10K 1655.purchased on 2nd march 2007.I want to complaint against the one of dealer named JAGMOHAN MOTORS LTD. SONEPAT-131001, HARYANA.One of the electrical part of above said vehicle named distributor is not properly working since one year but neither of the authorised service dealer short out the problem including JAGMOHAN LTD.I wish to submit the following points-
1.have regular service record from authorised service dealer
2.subject mention dealer shorted out the problem very late i.e after the expiry of warranty period of 40, 000 km.
3.also have extended warranty coverage
4.current mileage is 40, 684 km
5.Mr. Anil Dagar one of the supervisor misbehavied and replied - can do anything you wants i am not able to move the car due to defect
7.my whole schedule is blocked with monetary losses

jagmohan motors — mileage problem

sir i m pardeep sharma i m purchage a car FEB2009 2nd service is completed, my car no hr10m 9110and my no. is [protected] My car mileage is very low 10 km par liter and with ac 5 to 8km per liter.

Dear sir,
I AM BRIJESH KUMAR GUPTA .PRSON OF MEDIA .I WAS
PURCHASED MARUTI-WAGON-R LXI DUO(REGISTRATION NO.-UP32 CU 5700)FROM
ONE O[censored]R DEALER KTL LTD, LKO IN THE MONTH OF 12 JUN, 2009. I REGRET
TO INFORM YOU THAT AT NO POINT I WAS SATISFIED BY THE SERVICE OFFERED
BY THEM. MY PROBLEMS ARE MY LEFT SIDE POWAR WINDOW & BACK GEAR ARE NOT
WORKING TO PROPERLY APPROX 7 TO 8 MONTHS . MANY TIMES I HAVE SEND
THE CAR IN ktl SERVICE CENTER BUT MY PROBLEMS HAVE NO SOLUTION I
THINK . THE SHOWROOM MANAGER MR. KERNAL RISHI KUMAR IS ALSO CHEKED MY
CAR BUT HE DID NOT FIND MY SOLUTION .NOW MY CAR IN WAARENTY PERIOD
ALSO. WHEN I TOOK THE CAR IN SERVICE CENTER THEY WERE NOT PROPERLY
WASH MY CAR . I WAS TOTLY SHOCKED .THIS SERVICE CENTER IS FILL OF
MANY LAZY PERSON & ALSO LAZY MANAGER . NOW I WANT FASTLY ACTION
AGAINST THE DEALERSHIP OTHERWISE I TAKE HARD ACTION KTL AND UR OMPANY
ALSO . I WOULD SINCERELY REQUEST YOU TO TAKE NECESSARY ACTION AGAINST
CONCERNED PERSON & KINDLY DO NEEDFULL. . . I WANT THIS MATTER CAN BE
EASLY FINISH.IF MY PROBLEMS ARE NOT TO BE FINISHED WITH IN 2 DAYS THAN
I TAKE A HARDLY ACTION.I[censored] WANT CONTECT ME U CAN CALL ME ON THIS NO. [protected]
REGARD,
BRIJESH KUMAR GUPTA...

I completely agree with you sir. I also experienced the servce of Jagmohan Motors and it really sucks.

NOw I want to get CNG fitted inside my car from an authorised dealer and now i dont want to get it installed from jagmohan motors. when my problem relating to my new wagon r wwasn't solved, i did a complaint on maruti's toll free number, only then sm action was taken bt was of no use. But I advise you to do a complaint on maruti's toll free number and they will sort your problem out and will refer you to any other maruti dealer as they did in my case.

Regards,
Yogi Rela
Y R Furnishers
[protected]

jagmohan motors ltd. — refusal from servicing

Dear Sir.
As i purchased my ALTO from M/S Jagmohan motors last year on dated 29/3/11, and today i reached service station at 10 am for servicing after compilation of 15000 km, but on duty supervisor refused to attend .according to him TODAYS LOAD FULL .pl. come to another day or come to pre- appointment only.i think this is the worst experience which i faced second time.
can you pl.advised or help me out or to select jagmohan motors we did mistake?????

I totally agree that Jagmohan Motors technical staff is not skilled, after every service i have to go again 2-3 times related to same problem. and the MAIN PONIT : Misbehavior and arrogant attitude, they think every time customer have to compromise. They don't know how to talk and handle an customers.

- If you are not happy with car service and given Negative feedback, No Escalation process, the case was went to same person who handle it previously. So, you can think, what will be happen. Same Problem remain same.

NOTE : SONEPAT Branch technical staff and Technical Manger are just completing working hours... Not doing their JOB.

I have ALTO K10. Yesterday, i got my car axle changed from Jagmohan Motors, Sonipat. They did not work properly. It has a minor space between tyre and car body. I have been going there 3-4 times but they are not able to find from where the sound comes from my car.
Poor servicing

yes, i m agreed with his complaint
and you should give him full compansation

me too agreed with this.. i have also taken the CNG kit with Santro. It is prefitted by FUCON. from the day one it is giving the trouble of Mis-firing. It sound like a blast. I have visited too many times the Service center but nothing happened. Infact two days back breakdown also happened. Seems they have hired the incometent people who really dont know how to rectifiy the complaints