Maruti Suzuki India Complaints & Reviews

maruti india ltd. maruti swift — after sales service

sir, i had purchased maruti swift on 31st dec 07 from BRIGHT 4 WHEELS Lucknow (U.P.) but the distributor is not giving me the number of my vehichle after all the formalites have been handed over to him.

maruti suzuki /alto car — breach of promise by dealer/excess money taken for registration

complaint tracking no HT20080307_[protected], provided by
[protected]@maruti.co.in, not yet redressed.

complaint tracking no HT20080307_[protected] provided by [protected]@maruti.co.in on 08/03/08, not yet pursued

There could be some more undiclosed issues as the complainant seems to be more demanding than resolving.Swift Dzire is a good vehicle with natural waiting of more than 4-5 months but should not stretch to 8 months for petty reasons. Maruti is a system driven company with clear cut communication on tentative date of delivery on all models under allocation. Mr. Senthil Kumar V should sit in front, face to face, to understand and resolve the issue. No need to pull .
Regards
Kishor G

Mr. Kishore G.

I think you are from Maruti or Jaikrishnaa Autosales, I tolerated nearly 8 months 20 days. There is no undisclosed facts here. I have got records to show you.

It is very surprise after logging this site you are telling that "MARUTI IS SYSTEM DRIVEN COMPANY"
STRANGE DONT' JOKE IN THIS SITE. First you search how many complaints posted in this site. Dont defend them.

For his deficiency service now Sales Manager of Jaikrishnaa Autosales person tlephoned me offered Rs.2000 (Two thousand only) worth accessories as a compensation...!!

Mr. Kishore From 14.04.2008 till 29.12.2008, I have contacted them over telephone 43 times from mobile phone. Thrice visited personally.

If you want decisions against these type of dealers and Maruti company before Consumer redressal forum, I will provide you JUdgement copy. Let us know your requirement.

Senthil Kumar V

MARUTI SUZUKI - DZIRE — DELIVERING SCRATCHED NEW CAR

I HAVE PURCHASED A NEW DZIRE FROM DEWARS GARAGE KOLKATA (C - BEIGE : PETROL) AFTER MAKING FULL ADVANCE DOWNPAYMENT . TO MY HORROR ON INSPECTION I FIND THE CAR IN TOTALLY BAD CONDITION . THE CAR WAS FULL OF DIRT . THE TYRES WERE MUDDY . THE BODY HAD VARIOUS SCRATCH MARKS ON DOORS & BUMPERS( NAIL TYPE) . THE GLASSES ON REAR LIGHTS WERE SCRATCHED . THE OUTER BODY OF THE ENGINE INSIDE HAS RUSTED ALONGWITH SOME PIPES . THE INTERIOR WAS ALL DIRTY (SEATS & OTHER THINGS WERE NOT PLASTIC WRAPPED). WHEN I DENIED TO TAKE DELIVERY OF THIS 2ND HAD TYPE VEHICLE THEY INFORM ME THAT IT IS REGISTERED IN MY NAME & THEY WILL DEDUCT REGN. CHARGES.

I FEEL LIKE CHEATED & MY EXPERIENCE WITH THE SHOWROOM & ITS STAFF HAS BEEN VERY PAINFULL & APPALING . I HAVE LOST ALL CONFIDENCE IN MARUTI NOW.

I HOPE THEY REFUND MY FULL MONEY OR CHANGE THE CAR OTHERWISE I HAVE TO GO FOR COURTS & OTHER FORUMS FOR REDRESSAL.

YES, I also have bad expereince from them.i ever never had such bad experience before in my life.I booked for wagnor duo.so many problems in the car .no water wash, no maintenace for this new car.
I would not recommend jaikrishnnaa auto coimbatore for anybody.Csutomer service sales are harassing, their attitude are like forcing customers to buy their car.

Maruti Suzuki Cars — Very criitical car faults

Sir,

I bought Maruti VDzire on 10th Oct 2008. since the 1st day itself i am facing so many problems which i told to the dealer during the first 2 free services but they have did nothing about it. When the problems became life threatening i contacted maruti on 22/04/09. But i have been getting just emails from them with no action.Post my complaint to maruti i got a call from the dealer (Pasco in gurgaon) to check what complaints i have. They kept the car with them for 2 days but most of the problems still persist.I again complained Maruti regional office but nothing happened & they said they are reopening the case. Post that nothing has happened. The list of my problems are endless with the 1st being life threatening & i have been saved from accidents 5 times just by God's grace. The problems are :
1.) While driving the car just shutss off & i loose all controls. The car just stops in the middle of the road. This happens everyday & i just drive in constant fear. This is very dangerous as there is no control on the car inlcuding break as everything is controlled electronically.
2.) Nagging sound from Dashboard
3.) Very hard Gears
4.) While changing gears there is a very loud noise
5.) The boot lid makes a big noise while closing
6.) When we use vipers the water come on the driver's side window.

Would request you to kindly look into the matter & take corrective actions.

Regard's

Rohit Sawhney

It is unacceptable reception i had received with JAIKRISHNAA maruti dealer in coimbatore on 26th Sep 09. Myself, wife and my kid visited the showroom to enquire and exchange my wagon-R with Swift or Swift Dzire or SX7. No one shown their interest to explain models and no one attended our self even the show room manager. Finally we got fedup exchanged our at ABT with really very good reception and their team is very keen to the customers satisfaction.

It's shame to Maruti having this type of Dealer in coimbatore

This is not only my experience with JAIKRISHNAA, the same day there are 3 customers faced the same experience with JAIKRISHNAA and turned to ABT

It is a fact that the staff and sales manager of the show room shows no respect to the customers, instead they indulge to cheat them by giving false promises regarding allotment of cars at the time of booking.
I too received a similar type of bitter experience with them.When I approached them to just enquire about 800 Duo, they told me that I should pay some thousands immediately towards booking a particular colour (i-e)BLUE BLAZE, (which was available then)otherwise I could not get the same.So, I handed over my used 800 car in exchange and paid Rs.45000/= immediately on[protected]. Actually, I wished to go for 800 Duo considering the fuel charge which lesser than petrol car.
Now, they have given the particular colour car to their "dear ones" and now the manager asking me to take another colour or go for Petrol model or I should wait for another 20 days.
Is it not a mere cheating by giving False Promise to run their business ?
Who will pay me the interest for the amount I paid to them for all these waiting period?
More over I have to pay for taxi a huge amount in the absence of my car.
I seek a suitable compensation from concerned authorities for the loss and inconvenience caused by them.
Yours,
V.Isaac Robert.

Month back I sent legal notice to refund excess paid amount.
For that notice he I have received reply from Ji krishnaa autosales
advocate.

I am surprised by his reply it says that, he is not liable and also that reply is just like threatening style. It seems that Administration staff dont have adequate knowledge, careless, all lagy fellows of Coimbatore are recruited here. In their reply he says my cheque was dishonoured due to insufficient funds, and I have issued cheque of kotak mahindra likewise he went on for 4 pages. My cheque was presented through clearing and it was paid also. Even they have not choosen right advocate to defend themselves. This advocate dont know how to scrutinise documents. I am going to file case before consumer forum and also decided to file defamation against this dealer.

Swift dzire silver colour,petrol version — unable to get car even after 3 months

I am working as a Professor at gujarat cancer and research institute,Ahmedabad.

I booked one swift desire model ,pertol version,silver colour car on 19 th Sept .2009.My dealer is Kataria automobiles ,Dariapur Ahmedabad.I made full payment by taking loan of 3 lack Rs. from Bank of patiala as suggested by the daeler.
He promised to provide car at the last week of December 2009, which i accepted.
Now I am yet to get car.I visited many times to showroom but person dealing is not sure when car will be made available to me.I am not at all happy with the attitude of the person.
I request you to provide booked car as early as possible.
I was not in a mood to make a complaint against anybody but circumstances has forced me to make this complaint.
Kindly do the needful in this case as early as possible.
Thanking you
Dr.Neema
Block D 503,Akshardham towers,shahibaug,
Near police stadium
Ahmedabad 380004
Ph.No.[protected] [R]
[protected] [O]
[protected] [M]

I've booked swift zxi at jaikr auto cbe, they asked me to pay an advance of 50000, I did & they promised to to deliver car within 1month but 5 months gone still they tell some exuses & postpone the delivery I've lost hope & interest on my new swift.

I have similar experience with maruti ritz vxi that was purchased on 12th feb 2010 from M/S Madhusudan motors, agra.. Within 2 weeks of purchase it had three breakdowns and these were to short circuiting. The battery got discharged due to drainage of this current. The company do not has trained electric engineers who can correctly localize the fault. We have apprehension that it can catch fire any time due to short circuiting.

Maruti Suzuki/ Ritz Lxi — Dealer Negligence...

I bought an vehicle from Modren Automobiles (Ambala) on 2 nd march but still not received the documents of the car. They charged me for 3rd year warrenty but not proivde and receipt or booklet for the same.
i am Surprised that in todays time that type of dealers are still available in the market. typically Govt. office.
Sales Manager also have no commitment of words. they offer something and at the time of delivery refuse to give complimentey accessories,

still 16th march not got the documents of the car.
Zero Customer Value for them and after sales service is pathetic.

Surender kumar
[protected]

@Daya Ram, Contact [protected]@gmail.com to get ur problem fixed

Sir
I Purchaged an alto l x i car from your dealer Ms Amit deep Moters Allahabad Uttar Pradesh (code 2901) on 28.10.2010 (.chassis no. is 1741344 and engine no. is 4504505 ) I deposited Rs 299674.00 through Cheque as asked by him but in invoice no.71604 issued by him it is mention clearly that actual cost of car with all taxes and accessories is 277507.75 and also said that my excess deposit balance Rs 22166.25 will be returned soon with in ten days but not till date .
I send a letter to Amit deep Moters with request to return my balance Rs 22166.25 as per invoice on 8.11.2010 and also to Mr Pankaj Naroola Exicutive officer (service ) to direct to Amit deep Moters for the same but no action is taken by both .
i request you to take an appropriate action for refunding my balance.
thanking you .
Rakesh Chandra T31 T B Colony Teliar Ganj Allahabad Uttar Pradesh

yaar eh na maruti wale sazuki de sir te chala marde ne je himmat hai taan ikale gaddi bana k dikhaun...fiat da engine pa k gadian chalai jande ne

jai krishna auto private limited — poor customer service

I feel very bad about Jaikrishna Auto Pvt Ltd, I brought a new Bajaj Discover150 from Jaikrishna by last December. I gave my bike for free service by January(1st), April(2nd), June(3rd) complained that my horn is not functioning properly in three free services. But they didnt serviced it Properly. When I inquired about this I was informed to bring it later for tuning the horn, but I said that this problem is in battery only.
Still they dint give any response. I was very much frustrated regarding this issue. And I am going to write this complaint to Main Bajaj.



+ very very poor service they charge for undone business service very worst in coimbatore really wasted two days time for simple wiring problem

New Swift Booking and No Delivery Promise
I have booked a swift petrol Vxi, under my mothers name, she is working in state bank of Mysore, Coimbatore. Myself working with Robert Bosch.
I had booked the car on 25th Dec, 2011, under the assurance that I'll get delivery in the first week of January. But later the sales rep informed me that he will give me a 2012 swift instead of the old for the same price but on or before 12th Janaury 2012.

I am now not getting any committed dates for the delivery of the car, whereas I had put a clause that I need the car before 12th of this month. He too assured the same, stating that he will deliver the car before 12th January.

I had choices of competitor companies (VW, Hyundai, Fiat) as well as other Suzuki dealers(ABT), but I chose your dealership due to the good values your concern has.

But now I'm terribly disappointed with this kind of response I'm getting.I have to undergo terrible torment and mental tension due to this.

I working in the automotive field know all kind of supply chain and logistics issues, but would appreciate if your people are honest with me.

I would appreciate if you would reply to this email and ask your concerned person to call. Please understand this, I am your customer and you are liable to serve me. I am not expecting an favor from you, instead I am expecting good service for the money I am paying you/

Hope the concerned would reply to this email.

Kind regards,

Alagurajan karunakaran

Engineering Applications - Monitoring and On Board Diagnostics.
Robert Bosch India
Bangalore

An jaykrishna maruthi salse man came to my home and asked my old car for exchange, the nxt day i went to the showroom and the said me about thr RITZ (vdi). I was impressed by that car's interior and i ask suggestion frm my relatives they said RITZ IS THE BEST so till that i don't hav a plan to buy a car. And I booked ritz silver gray and i'm gonna get delivery of that car next wednesday!! I FEEL HAPPY even their service is good

I took a WAGON R, before delivery of vehicle I Opted for bumper to bumper Zero Depreciation Insurance Policy to sales representative, and they confirmed to me nearly more than 10 times that the Insurance policy as like my request, after one year on renewal of current policy I came to know that the policy I got was a w wrong one and they are not ready to accept their fault by cheating me by giving a wrong out put from the dealers side, so everyone take care on taking new cars from Jaikrishna Autosales Pvt Ltd, they are very good cheaters, on insurance policies, and Jaikrishna service is bit poor sometimes also...
and currently the company persons didn't like to admit their fault, and =not ready to give compensation for the cheating they done during delivery of vehicle...
and the dealer provided a number plate and told that its as like the rules of RTO, and later After six months I got a fine Due to non-RTO Specification of number plates...
too shame on Jaikrishna Autosales Pvt Ltd...

Worst service- Jai krishnaa auto sales, Peelamedu.

Never listen to customer complaint's, always targeted in inflating the bill rather providing the service.

No words to curse these gays, as hard earned money has been eaten like this...

This is the worst service centre in coimbatore.
I own a shift dezire TN 37 CF 9958, my vehicle got accident before two months and they quated 170, 000. they said apart from insurance i have to pay 20, 000 in approx and finally they make me to pay 42, 000.
Even the work are very poor, some of the parts they haven't painted just fitted the stock (EX. inner bonnet, engine guard...).
Fittings are worst, dikki door light sensors are not working.
I told my vehicle drifted for 200 to 300 mts while getting accident so my rims may be damaged ' but they haven't checked. now i am filling air for my two tyres for every 2 days.
There is a big comedy in that, i haven't fount a stump guard in my vehicle after repaired. i asked with the service manager, he replied that the stump guard will be fitted only in new vehicles. even my vehicle is 2013 model and in stock guards are available.
I[censored] WANT TO HAVE ORIGINALITY PLS DON'T GO TO JAI KRISHNA SERVICE CENTRE (THUDIYALUR)

service not satisfactory

Dear Sir The service work in not carried out satisfactory at Motor world Jamshedpur, even cleaning work in not done properly in paid service also. Regards Surender Kumar [protected]

status about my car maruti ertiga limited anniversary edition

Order Number : SOB14005473 ID :[protected] Color : Pearl Blue

Dear Sirs,
I am working in TATA Coffee Ltd, we have booked a DZIRE LXI + car on 20.08.2016 at M/s.Jaikrishnanaa Auto sales, Coimbatore, and the full payment was made by TATA coffee Ltd against the proforma invoice and purchase order on 24.08.16, Due to the negligence of the staff involved in the sales made a wrong address in the invoice .As the car is buying the company name and the same is clearly mentioned in purchase order the invoice also shuld be raised in the name of company .The mistake was noticed by me and I informed them for getting amended invoice by changing the address .The personals assured me that the address will be corrected and issue the new Invoice with in two days.But when ever after repeated requests the issue is still in pending .It is very disappointing from a Maruti dealer .Kindly note that I have bought two cars from ABT, Pollachi and I was 100% satisfied about their cooperation .I have tried the number [protected] so many times but no body is attending the call .Kindly do a root cause analysis and regularize the issues at the earliest.
Anilkumar
Tata Coffee Ltd,
Pachaimallai Tea Estate
Valparai.[protected]
anil.[protected]@gmail.com

suzuki swift dl — automatic off

my maruti suzuki swift diesel car is getting switched off its own during gear shift so often causing immense danger during overtaking

Maruti Suzuki A Star Vxi — Missing accessories

I purchased Maruti Suzuki A Star Vxi on[protected] at RNS motors Bijapur (Karnataka), but the vehicle was not deliverd with cigerrate lighter accessory, when contacted the dealer over phone, answering irresponsibly asking me to contact the concerned sales person. If the way of delivering of new vehicle is like this, what can i expect from the present dealer in future.
Requesing U to look in to the matter
Thanking U

maruti suzuki showroom — selling of local spares in maruti showroom

Good show by Rukmani Motors (An authorised dealer of maruti suzuki)
I got surprised when I went to purchse of a security system of maruti MGA, they show me an alternation product of another company by hiking price of 1000/- on mrp.


Guys
Be careful on these activities


Regards
Birupakhya Mishra
[protected]
indore

Sir, Madam,
I am a College Lecturer. I brought the above car from ABT Maruthi Show room at Guindy, Chennai during March2005, till today the km run is just above 8000(Eight Thousand). Me and my husband use it. My vehicle had problem o[censored]n-Smooth braking problem, ratling inside dash, etc for which we had sent it ti ABT, Guindy during 1st week of March-2009 for which I paid Rs 9, 500/-( Nine Thousand Five Hundred Only), the problem was not rectified, again I spoke to Shri Srinivasan, GM, ABT, Guindy and again it was picked for for service in a couple of days. The problem was not attended to and it persists. Today I again spoke to GM, ABT, Guindy and they arrange to take it once again. hene I request to kindlt advice concerned officials of ABT, Guindy to take care of the problems. We are very disappointed and sad that inspite of spending around Rs 10, 0000/- ( Ten Thousand)towards it, the problems very not rectified, which reflects very bad on the entire Maruthi Services. We hope that you will definately take care of our vehicle brought with our hard earned money. thanks.

Pl inform Suzuki Access 124 price in Ratnagiri and in Kolhapur duly bifurcated i.e. ex show room, VAT, Insurance, RTO and Totoal.

Regards,
Sam

price difference
I want to buy Access 125cc.I got the on road price tag from a local dealer in my city is 58, 000Rs. however on the official website of suzukimotorcycle.co.in it is shown only 54, 827Rs. My i know the reason for it?

engine valve complaint

i have buy a suzuki access 125 last 4 months .

I booked swift car on 5/1/2009 & on the same date dealer informed that car was not in stoke but delivered you on 7th Jan.09.I apply for loan through dealer. On 7th i get a car without documents only with delvery challan. dealer asked your paper will be released as soon as loan amount recived by co.I saw on the door mirror of the vechicle printed "08". i asked to dealer about model you are giving is 2008 but he asked don't worry we will give you paper on current date. So i write on the dupplicate copy of the deliver Challan" i booked my swift vxi car on 5/1/2009 and delevered on 7/1/2009 but the model offer was 2008 dec. so i am accepting documents under protest" & take the photocopy of the same with reciept of Manager . after when my registration paper complteted i saw a model dec. 2008. Sale letter was issued on 8/1/2009
Please guide for the procedure

Same complaint. I had purchased extended warranty from Competent Delhi but no other service centre had this info updated in their system. Maruti is actually cheating by selling EWC.

Respected Sir/ Mam,


I am Mobeen Malik booked a Car with Maruti Suzuki Authorized Dealer M/s.Marketing Times Automobile Pvt.Ltd. Delhi 110048 (Maruti Swift VDI) on dated 20.4.2011 still I have not getting my Car when ever I call them they said they are not getting car from maruti I called them almost 100 time & physically visit there 3-4 times but I am not getting any proper response & feedback from there side,


Is this way treat there client its means maruti Dealers is now doesn’t have value for there clients what ever is there they should give proper response, after 5 month they sending one letter please find the attachment


If I ready to pay of Rs, 35, 000/- extra amount so I am getting Car same day so it’s means who have excess money they will get there car same or who have dream to buy Car for his family they have to wait over 6month.


I am the Costumer of maruti since long time almost 21years when I bought Maruti Omni in (1990) I never expect this kind of rude behavior from your dealer









Thanks & regard

Mobeen Malik

I too m in the similar boat

Maruti Ritz

Delivery of faulty Vehicle against purchase of New Car from Spectra Motors - Borivli ( Mumbai)

Re: Maruti Ritz

Delivery of faulty Vehicle against purchase of New Car from Spectra Motors - Borivli ( Mumbai)

I have bought a Maruti Ritz car from was delivered the car with Registration no MH-02-BM-3138 vide thir bill no 9787 dtd 20th date 2009 on 23rd Aug 2009 Engine No.1257332 and Chassis No.117412 at their Show room at Borivli East Mumbai.
The car delivered to me had some problem with its Break system or may be some other related systems as was giving prominent sound of some Metal parts rubbing - when breaks are applied.


I had informed about the same to the sales team of Spectra immediately on the same day of receipt of the car. I was asked to bring the car back to them for verification of the complaint.

I took the car to the showroom on 27th Aug 2009 when their Mr Prasad along with one Mr Tiwari took the trial of the car with me. On my pointing the problem to them I was explained that the car is ok & this sound is normal ie every car has this sound.

I had informed about the same to the sales Person Mr Prasad & Ms. Chitra Kale the Chief Customer Care Dept Mob no [protected] of Spectra immediately on the same day of receipt of the car. I was asked to bring the car back to them for verification of the complaint.
I took the car to their showroom on 27th Aug 2009 when their Mr Prasad along with one Mr Tiwari took the trial of the car with me. On my pointing the problem to them I was explained that the car is ok & this sound is normal ie every car has this sound. On my not being satisfied with the explanation I along with the car was taken to the Works shop to have the same revivified by the expert & one Mr Damodar Mob No [protected] who confirmed that the Car has some problems & took the car for doing the needful.

I got the car back next day on 28th Aug 2009 evening with the information that the problem was minor and due to some dust & rain water the sound was coming which they have cleaned & its ok now. I took the trial & found some sound still there which was explained to me that is normal one from the boosters. Accepting their explanation and assuming that tits not a major problem I took the car home but to my surprise the same sound again resurfaced which I informed them


On last Saturday 5th of this month I have taken up the matter with their Works manager Mr Ankush who took the trail with me in the car & was convinced that the problem persist. He promised to look into the same & have it resolved to my satisfaction. I left the car then & there at around 2 PM with them & was delivered the car back on the same day at 8 pm. I was very happy to find the problem solved which I conveyed to all the concerned but my happiness was short lived as the same sound again surfaced. On my again informing about the same this time the response from them was shocking to me the explanation given to me was that they had tried few other new Ritz vehicles & all of them had this sound.
They now say will refer the matter to Maruti & they will deploy the right Engineers to solve the problem if at all. I feel this is straight a Question mark on your tall claims of Best Car & Best Service.

Further the car also had few scratched all over the body & when pointed was taken to the Workshop to to the needful that’s why could be delivered to me only in the evening at around 5 PM as against the appointed time of before 12 AM
From all that stated above it transpires that the car was not pre-checked and or a defective one delivered to me as New Road-Worthy one.

Your early +Ve response will be appreciated failing which will be forced to proceed in the matter as suitably advised by my Advisers

Regards
CA Vijay Saraf
Vice President - Private Client Group,
Emkay Global Financial Services Ltd Ltd
E-mail ID: vijay.[protected]@emkayshare.com
Yahoo Messenger ID: [protected]@yahoo.com
Tel: +[protected]
Mobile: [protected]


New explanations ON 21ST Sept

The engine knocking sound is normal as its high initially & would disappear when done arnd 2000 km as was evident in the demo car I DROVE TODAY ON 21ST Sept at spectra Borivli which neither had Break sounds nor the excessive engine knocking

The explanation given to justify their claim that the unusual Break sound is Operational sound is lil extra in this particular my car bcoz each car has different tolerance levels – means yr products r non standard quality

I was also informed that out of the ten new PDI done Ritz cars they tried for this sound the found 6 of them having the similar sound – so 60% of them r faulty to the extent


False tall claims:
Maruti claims best in class
'Maruti Suzuki customers most satisfied'

I feel cheated and wrongly influenced with the tall claims of best customer satisfaction & services of maruti ...

@Dr. Hemant Kumar Maruti follows the ideology of serving the customers better and in a fair way . Your problem is passed on to Maruti team. Need details on your issue.. do drop a mail to [protected]@gmail.com...

i ve been using a swift dezire since 1 year. my car went for some service job to the alwar dealership some days ago, when the car came back the air condioner was not working, again i sent my car to the company and till today i have not recieved my car back, its been 5 days i am suffering this problem

TO,
THE REGIONAL MANAGER
MARUTI UDYOG LIMITED NEW DELHI

SUB:- NOISE IN, BREAKE, ALL FOUR WHEEL STUDS AND NUTS ARE CHANGED BUT NO
CHANGED IN BREAKE NOISE .
DEAR SIR,
I HAVE A SWIFT DZIRE PURCHASED ON SEPTEMBER 2008 AND NOISE IN BREAK STARTED ON DECEMBER 2008 I AM GOING TO COMPLAINT AGAINST JEEWAN MOTORS 3 MARCH 2009 DEALER CHECK THE CAR AND DONE WHEEL ALLIMENT AND BALANCING AND CHARGED RUPEES 496.35 VIDE CASH MEMO NUMBER BCO8O15842 BUT NOTHING IN BREAK NOISE WHEN I SAY TO SERVICE INCHARGE ABOUT THIS PROBLEN THE SAY TO ME SIR DONT WOORY THIS NOISE IS NORMALLY CAME THEY ALSO SAID TO ME THAT THIS NOISE IS ALSO CAME FROM SX4 .
AGAIN SAME COMPLAINT YOUR DEALER MY CAR ON[protected] YOUR DEALER CHANGED ALL FOUR WHEEL BOLT, NUT WHEEL, BOLT, FRONT HOOD AND CHARGED RUPEES 500 VID CASH MEMO NUMBER BC08015709 BUT NOTHING CHANGED IN BREAK NOISE

I WONDER ALL FOUR WHEEL NUTS AND STUDS ARE CHANGED SERVICE INCHARGE SAYS ALL NUTS AND STUDS ARE SLIP HOW IS THIS POSSIBLE ?, WHO IS WRONG (JEEWAN MOTORS / MY CAR) CONTACT NUMBER :- [protected], [protected]
ADDRESS :- C129 KOHEFIZA B.DS.A COLONY BHOPAL M.P
REGISTRATION NUMBER:- MP-04-CC-4294

THE REGIONAL MANAGER
MARUTI UDYOG LIMITED NEW DELHI

REGRET FULLY THIS IS TO INFORM YOU THAT
I HAD PURCHASED SWIFT DEZIRE (VDI) CHASSIS NO. MA3 EYE 41S00176402 & ENGINE NO. G13BBN1228859 ON 18th MAY 2009 FROM NAVNEET MOTORS, BANSWARA (RAJ) BUT AFTER 3 DAYS OF PURCHASE IT GAVE A STARTING TROUBLE, I CALLED NAVNEET MOTORS BANSWARA, AFTER A ATTAMPT OF ONE & HALF HOURS THEY COULD NOT START THE VEHICLE, THEN THE DRAG THE NEWLY PURCHASED SWIFT DEZIRE BY TOACHAINING THR. ANOTHER VEHICLE THROUGH MAIN MARKET OF BANSWARA ON 22 nd MAY 2009 . I WAS REGULARLY IN CONTACT WITH THEM BUT NO PROPER RESPONCE WAS GIVE TO ME AFTER THREE DAYS THEY INFORMED ME THAT AN ELECTRONIC DEVICE NAMED ECM IS NOT WORKING, THE TOTAL KMS CAR RUN WAS 200KM ONLY . AFTER THIS NO RESPOCE WAS GIVEN TO ME, I CONTACT THE NAVNEET MOTORS UDAIPUR BUT FROM NAVNEET MOTORS UDAIPUR NO RESPONCE WAS GIVEN TO ME, AFTER SEVEN DAYS ( TILL TODAY ) I HAVE NOT GOT MY VEHICLE, NOW I HAVE NO CHARM OF NEW CAR AS MARUTI GAVE ME A DEFECTED CAR . I WANT OT ASK YOU THAT WHY THIS TYPE OF DEFECTED CAR GIVEN TO A COSTUMER, WHY NOT THE NEW CARS FULLY CHECKED BEFORE DELIVERY, WHY THIS TYPE OF STARTING PROBLE ARISES IN JUST THREE DAYS & 200 KMS RUN, WHATS ABOUT YOUR QUALITY ASSURANCE, WHY MARUTI DECEIVES THE COSTUMERS ON THE BASIS OF HIGHLY ENGINEERED VEHICLE, WHY THE RESPONCE WAS NOT GIVEN AFTER THREE DAYS OF SALE, WHY NOT YOU TAKE ACTION AGAINST YOUR SUCH DEALERS WHO DO NOT CARES THEIR COUSTOMER. I AM TOTALLY FADUP WITH THIS WHOLE PROCESS OF SEVEN DAYS & STILL I HAVE NOT GOT MY VEHICLE . I HAVE ALSO LAUNGED MY COMPLAIN TO COUSTMER CARE, COMPLAIN NO. [protected] DATED 28/05/2009 . I HAVE ALSO APEALED IN CONSUMER COURT AGINST THIS TYPE OF DECEIVES . YOU ARE REQUESTED TO GO THR. THE MATTER & TAKE SOME ACTION TO AVOID BAD NAME TO MARUTI


ER. SHARAD CHANDRA BHATT
MANGAL VIHAR, SUBHASH CIRCLE, COLLEGE ROAD, BANSWARA (RAJ)
MOBILE NO.[protected]

THE REGIONAL MANAGER
MARUTI UDYOG LIMITED NEW DELHI

REGRET FULLY THIS IS TO INFORM YOU THAT
I HAD PURCHASED SWIFT DEZIRE (VDI) CHASSIS NO. MA3 EYE 41S00176402 & ENGINE NO. G13BBN1228859 ON 18th MAY 2009 FROM NAVNEET MOTORS, BANSWARA (RAJ) BUT AFTER 3 DAYS OF PURCHASE IT GAVE A STARTING TROUBLE, I CALLED NAVNEET MOTORS BANSWARA, AFTER A ATTAMPT OF ONE & HALF HOURS THEY COULD NOT START THE VEHICLE, THEN THE DRAG THE NEWLY PURCHASED SWIFT DEZIRE BY TOACHAINING THR. ANOTHER VEHICLE THROUGH MAIN MARKET OF BANSWARA ON 22 nd MAY 2009 . I WAS REGULARLY IN CONTACT WITH THEM BUT NO PROPER RESPONCE WAS GIVE TO ME AFTER THREE DAYS THEY INFORMED ME THAT AN ELECTRONIC DEVICE NAMED ECM IS NOT WORKING, THE TOTAL KMS CAR RUN WAS 200KM ONLY . AFTER THIS NO RESPOCE WAS GIVEN TO ME, I CONTACT THE NAVNEET MOTORS UDAIPUR BUT FROM NAVNEET MOTORS UDAIPUR NO RESPONCE WAS GIVEN TO ME, AFTER SEVEN DAYS ( TILL TODAY ) I HAVE NOT GOT MY VEHICLE, NOW I HAVE NO CHARM OF NEW CAR AS MARUTI GAVE ME A DEFECTED CAR . I WANT OT ASK YOU THAT WHY THIS TYPE OF DEFECTED CAR GIVEN TO A COSTUMER, WHY NOT THE NEW CARS FULLY CHECKED BEFORE DELIVERY, WHY THIS TYPE OF STARTING PROBLE ARISES IN JUST THREE DAYS & 200 KMS RUN, WHATS ABOUT YOUR QUALITY ASSURANCE, WHY MARUTI DECEIVES THE COSTUMERS ON THE BASIS OF HIGHLY ENGINEERED VEHICLE, WHY THE RESPONCE WAS NOT GIVEN AFTER THREE DAYS OF SALE, WHY NOT YOU TAKE ACTION AGAINST YOUR SUCH DEALERS WHO DO NOT CARES THEIR COUSTOMER. I AM TOTALLY FADUP WITH THIS WHOLE PROCESS OF SEVEN DAYS & STILL I HAVE NOT GOT MY VEHICLE . I HAVE ALSO LAUNGED MY COMPLAIN TO COUSTMER CARE, COMPLAIN NO. [protected] DATED 28/05/2009 . I HAVE ALSO APEALED IN CONSUMER COURT AGINST THIS TYPE OF DECEIVES . YOU ARE REQUESTED TO GO THR. THE MATTER & TAKE SOME ACTION TO AVOID BAD NAME TO MARUTI


ER. SHARAD CHANDRA BHATT
MANGAL VIHAR, SUBHASH CIRCLE, COLLEGE ROAD, BANSWARA (RAJ)
MOBILE NO.[protected]

I am under same scenario, my clutch was also chaged free of cost & i am going for !st paid servce & experiencing same sysmptoms.


It seems that there is same manufacring defect in the a particular lot, i puchased this in october 2007.

Please let me know the proceeding in your case.

hello sir, im very impresed with your car sx4 therefore i want to purchase this but this is availabe in only petrol sigment where as your hutch back cars like ritz and d'zire is available in diesle sigment too. i can not afford the petrol expenses so i want to urge u that kindly launch the sx4 in diesel sigment too.there are very luxry cars in this category in market like fiesta, lenia, skoda's etcin diesle sigment.but i like only sx4 according to my physic.i hope u will consider my submmission and make this car available in diesle sigment as early as possible. thanking you.

I hace SX4 since june 2009, around 9500 km old.
few days back iam getting stange rubbing noise from steering at low sppeeds while straightning the car from extreem right position.
service people just tried to convince me by greasing the bushings of front jumper and also by finding fault in my driving.This happened thrice.
but after my fearce insist the problem was solved.
bottom rod of front axle was gettin rubbed with the front brake disk cover, which was not in proper place due to poor maintanace earlier.

Maruti India / Swift Diesel — Dealer's taking premium on the car

i am from nawa shahr and i buy a marti swift in 600000
But its rate is 500000 so maruti dealers take 100000for booking
to take it soon so so plz think about that sahil

Maruti Udyog Limited — Replacement of Battery for Vehicle No. UP 14 AU 9857-SWIFT DZIRE Zxi

Please note that my Swift Dzire Zxi , which I had purchased on the 02/02/2009 from Rana Motors ,New Delhi had certain starting problem on the 27th of September 2009, I had to call Maruti on Road Service for help, they Jump Started the Vehicle and I could run it.The next ,morning when I tried to start it; again it did not start.On the 29th Morning I contacted Fasttrack (Authorised Maruti service Station) at Vasundhra Ghaziabad, there technicians took the vehicle post inspection ,and diagnosing a problem with the battery.

I was told my the Service Advisor Mr. Shyam Singh, that the batter would be put on charge till evening and then a decision would be taken about the condition of the battery. In case if was found to have a defect beyond rectification , they would help me in getting it replaced, as the battery was still in covered by the warranty.

I was in touch with him on that day and in the evening I was told that "Gravity was improper" and we would have to wait till the next day.

Today I went to the work shop and met Mr. Jitender (Service Advisor) who told me that the 'Gravity was still not proper' and I will have to call again at 2 PM to know the status.At 3.30PM when I called him , I was told that the Gravity was still improper and the batter requires replacement.

I requested them to do the same, however they have expressed there inability to help, and recommended that I should go to the Dealer to get the batter replaced ,if I wish to claim the warranty.

I have not yet collected the vehicle from them & it is still with them.

I have approached your Customer Care and spoke to a Team manager Mr Ashish , who also expressed his inability to help and suggested that I go to the Dealer only and there was no other solution. I requested him to register a COMPLAINT ,to which he gave me a reference number [protected].

My concern is that i should get a replacement of the defective battery at Fasttrack it self, and I should not be required to go to the dealer.

Maruti Udyog Ltd. — defected car sold by the Company

I purchased Maruti 800 which was having manufacturing defect. But dealer told me that this defect will be removed after some time.
But it still persist.

Marutiudyog — Premium for swift car

Sir, dealers in chennai are asking premium of Rs.25000 and above for giving maruti swift diesel car else await six month time. The dealers have fixed a mediator to approach and collect premium and give no bill or receipt for the premium which is given. My question is whether it is true that marutiudyog has given instruction to collect premium for swift diesel?

Maruti Suzuki — very poor dealing and misbehaviour by JAGMOHAN MOTORS LTD. SONEPAT(Haryana)

greetings of the day
i am the owner of ALTO LXi, regd no. HR10K 1655.purchased on 2nd march 2007.I want to complaint against the one of dealer named JAGMOHAN MOTORS LTD. SONEPAT-131001, HARYANA.One of the electrical part of above said vehicle named distributor is not properly working since one year but neither of the authorised service dealer short out the problem including JAGMOHAN LTD.I wish to submit the following points-
1.have regular service record from authorised service dealer
2.subject mention dealer shorted out the problem very late i.e after the expiry of warranty period of 40, 000 km.
3.also have extended warranty coverage
4.current mileage is 40, 684 km
5.Mr. Anil Dagar one of the supervisor misbehavied and replied - can do anything you want
6.from dec 05, 2008 onwardgreetings of the day
i am the owner of ALTO LXi, regd no. HR10K 1655.purchased on 2nd march 2007.I want to complaint against the one of dealer named JAGMOHAN MOTORS LTD. SONEPAT-131001, HARYANA.One of the electrical part of above said vehicle named distributor is not properly working since one year but neither of the authorised service dealer short out the problem including JAGMOHAN LTD.I wish to submit the following points-
1.have regular service record from authorised service dealer
2.subject mention dealer shorted out the problem very late i.e after the expiry of warranty period of 40, 000 km.
3.also have extended warranty coverage
4.current mileage is 40, 684 km
5.Mr. Anil Dagar one of the supervisor misbehavied and replied - can do anything you wants i am not able to move the car due to defect
7.my whole schedule is blocked with monetary losses

jagmohan motors — mileage problem

sir i m pardeep sharma i m purchage a car FEB2009 2nd service is completed, my car no hr10m 9110and my no. is [protected] My car mileage is very low 10 km par liter and with ac 5 to 8km per liter.

Dear sir,
I AM BRIJESH KUMAR GUPTA .PRSON OF MEDIA .I WAS
PURCHASED MARUTI-WAGON-R LXI DUO(REGISTRATION NO.-UP32 CU 5700)FROM
ONE O[censored]R DEALER KTL LTD, LKO IN THE MONTH OF 12 JUN, 2009. I REGRET
TO INFORM YOU THAT AT NO POINT I WAS SATISFIED BY THE SERVICE OFFERED
BY THEM. MY PROBLEMS ARE MY LEFT SIDE POWAR WINDOW & BACK GEAR ARE NOT
WORKING TO PROPERLY APPROX 7 TO 8 MONTHS . MANY TIMES I HAVE SEND
THE CAR IN ktl SERVICE CENTER BUT MY PROBLEMS HAVE NO SOLUTION I
THINK . THE SHOWROOM MANAGER MR. KERNAL RISHI KUMAR IS ALSO CHEKED MY
CAR BUT HE DID NOT FIND MY SOLUTION .NOW MY CAR IN WAARENTY PERIOD
ALSO. WHEN I TOOK THE CAR IN SERVICE CENTER THEY WERE NOT PROPERLY
WASH MY CAR . I WAS TOTLY SHOCKED .THIS SERVICE CENTER IS FILL OF
MANY LAZY PERSON & ALSO LAZY MANAGER . NOW I WANT FASTLY ACTION
AGAINST THE DEALERSHIP OTHERWISE I TAKE HARD ACTION KTL AND UR OMPANY
ALSO . I WOULD SINCERELY REQUEST YOU TO TAKE NECESSARY ACTION AGAINST
CONCERNED PERSON & KINDLY DO NEEDFULL. . . I WANT THIS MATTER CAN BE
EASLY FINISH.IF MY PROBLEMS ARE NOT TO BE FINISHED WITH IN 2 DAYS THAN
I TAKE A HARDLY ACTION.I[censored] WANT CONTECT ME U CAN CALL ME ON THIS NO. [protected]
REGARD,
BRIJESH KUMAR GUPTA...

I completely agree with you sir. I also experienced the servce of Jagmohan Motors and it really sucks.

NOw I want to get CNG fitted inside my car from an authorised dealer and now i dont want to get it installed from jagmohan motors. when my problem relating to my new wagon r wwasn't solved, i did a complaint on maruti's toll free number, only then sm action was taken bt was of no use. But I advise you to do a complaint on maruti's toll free number and they will sort your problem out and will refer you to any other maruti dealer as they did in my case.

Regards,
Yogi Rela
Y R Furnishers
[protected]

jagmohan motors ltd. — refusal from servicing

Dear Sir.
As i purchased my ALTO from M/S Jagmohan motors last year on dated 29/3/11, and today i reached service station at 10 am for servicing after compilation of 15000 km, but on duty supervisor refused to attend .according to him TODAYS LOAD FULL .pl. come to another day or come to pre- appointment only.i think this is the worst experience which i faced second time.
can you pl.advised or help me out or to select jagmohan motors we did mistake?????

I totally agree that Jagmohan Motors technical staff is not skilled, after every service i have to go again 2-3 times related to same problem. and the MAIN PONIT : Misbehavior and arrogant attitude, they think every time customer have to compromise. They don't know how to talk and handle an customers.

- If you are not happy with car service and given Negative feedback, No Escalation process, the case was went to same person who handle it previously. So, you can think, what will be happen. Same Problem remain same.

NOTE : SONEPAT Branch technical staff and Technical Manger are just completing working hours... Not doing their JOB.

I have ALTO K10. Yesterday, i got my car axle changed from Jagmohan Motors, Sonipat. They did not work properly. It has a minor space between tyre and car body. I have been going there 3-4 times but they are not able to find from where the sound comes from my car.
Poor servicing