Maruti Suzuki India Complaints & Reviews

On 26.11.08 I purchased ALTO LX from your dealer at Kozhikode, Kerala. m/s Popular vehicles and servicesLtd. On 27.11.08 itself the vehicles cats protection indication was not working and so I couldnot start the vehicle. I called in for the helpline and they came and took the vehicle to the workshop and repaired it. when enquired they said that the main electric relay was cut and it is a manufacturing defect. It gave me much mental agony...

To Date :
The Chief General Manager Anantapur
Maruti Suzuki India Ltd.
11th Floor, 25 Jeevan Prakash,
Kasturba Gandhi Marg,
New Delhi -110001

From
Smt. B.Bhargavi
W/o G.Nagaraj Babu
Anantapur
Mobile : [protected]

Anti – Consumer practices by Maruthi Suziki through its authorized dealer:
Sree Durga Automotives, Anantapur,...

congratulations, to all the high ranking MBA"S employed by MARUTI UDYOG LTD for lureing customers to buy cars from MARUTI. Selling EXTENDED WARRANTY for 3to 4 YEARS for cars not capable of running for even one year....

Hi,
I have booked a Maruti Suzuki DZire VXi on 18th September 2008 and I have been promised that I will get the delivery on Diwali i. e. 27th October 2008. Since that the dealer is keep on changing the date of delivery and now he is saying that I have to wait for about 20 weeks more against Clear beige colour.

Maruti is doing the delay in delivery to the dealer.
My complaint is to the maruti that when they are...

I have my alto-LX on[protected] bearing Registration No- AS-01-AF-7320 bought from Pallavi Motors, Guwahati. The complaints are:-

1. The break oil distributor got leakage and they had replaced and charged for the same in dealer(Pallavi Motors) instead of the car in Warranty Period.
2. The deskboard sound after repeated visit to the service centre could not be rectified.
3.The steering is so hard and the same after...

Sir
I am an Army officer and an owner of Mruti Esteem Regn no UP80AV8189 purchased from Kavisha Motoras at Agra. My vehicle met with an accident around one and a half year back but the repairs done are extremely atrocious as I am facing a lot of problems off and on.
PROBLEMS BEING FACED
1. RT DOOR TRIM has not been replaced since the accident has taken place, on being contacted the workshop manager says the demand has...

Maruti Swift Zxi vehicle (Owned by my father) caught fire while parked and locked at our residence at Kothamangalam (near Kochi, Kerala) on 9th November 2008. The incident happened in the evening at around 8:15 p.m. To our utter shock and disbelief, the engine compartment was engulfed in fire for about 15 minutes before we somehow managed to put out the fire. The engine compartment, the hood, the fender, bumper and even the tyres have melted...

Dear Sir,

My car No. RJ19 IC 8784 Maruti wagon-R (RED) is stay at your service station at new power house road purchase on 10/05/08 from JMJ Service station. it was booked for ii service on 10/05/2008 in good condition to mr. Lochan your serivce supervisior at the time ot delivery i found very much noise in excell. mr. lochan tell me for replace the excell but he is not found the excell in his stock and advise me for wait...

I am having card no [protected] . For the last 15 days I am requesting to redeem my auto/torbo points and I rang 3 times to your customer care but every time they give one or other excuse.Some times due to technical reasons and sometime non availbility of Indian oil coupon.Two months ago I went to Maruti service station for service and when i ask them to redeem my auto points with the bill .They also refused due to Technical reason...

I am writing this in occurrence to recent incidents and Experience I have had with Sagar Automobiles, Bangalore, I have had at least 6 occasions in the last 12 months where I got a chance to interact with the Service teams @ Sagar, Apparently, none of them have been completely satisfying for me and my issues with my call.. It’s been a night mare for me from the time I have purchased my vehicle ..Below summary would give you an idea...

Dear Sir,
I `Rohit Singla` purchased a zen car lxi e-11 in year 2005 in august from GULZAR MOTORS LUDHIANA. Vehicle no is PB-10-BP-0976 (sr. no.DTO/LDH/251855) on the name of ROHIT SINGLA prop GUPTA COMPANY.
R.C.(registration certificate) work was done by GULZAR MOTORS, G.T.ROAD, LUDHIANA.
Its engine no. written on R.C. is 346196 but in actual this is 348947
.This mistake I come to know when I claimed for insurance...

Date : 3/11/2008

Dear All Concerned,

Myself, NILOY DAS, a resident of 4, Godavari Apartments, Alaknanda, New Delhi-110019 has booked a SWIFT Zxi ( Azzure Grey ) from Marketing Times ( GK-II ), a dealer of Maruti in Delhi.

The booking as been done during the month of August'08 and also a token advance has been payed in this regard on 17th Aug, 08. But to my utter dismay the dealer informed...

From

Lt. Col. AK Mathur
Spokesman for Army
Public Relations Office
Srinagar, J&K
(M) [protected]
e mail : [protected]@gmail.com

To
Mr Pankaj Narula,
C.G.M. Service,
Maruti Udyog Limited,
Gurgaon, (Haryana)
Email : [protected]@maruti.com

SUB:- REQUEST FOR REPLACEMENT OF NEW SX4 (VXI)

Respected Sir,
br...

On maruti Suziki Website on 26/04/2008 at 5.05pm.

I have purchased Swift Desire VDI on 2nd April 08. The vehicle produces so much of noise at the slow down speed at around speed of 25 to 15 km/h. The noise is so Irritating that we can not ecpect suct uncomfortable noise when we have spend more than 6.5 lacs rupees. This is a very very seriuos matter and had expected companies immidiate action on this matter. After so many emails...

I sent my Maruti Suzuki Alto in M.G. Motors Alwar for servicing in october after servicing i came back at my home and at home i see that my stapny was changed. my stapny whish was new but this stapny is old. I have very hurt that how can maruti do this? This is black spot on MARUTI SUZUKI. If Maruti dealers do this type with customers than what would be name in market of MARUTI....

Mr. Pankaj Narula,
Chief General Manager(Service)

This is bring to your notice I have purchased Maruti Esteem LXi
DL-9Ck, 8802 from Magic Auto Dwarka Showroom on the 28/04/2007. Despite getting the vehicle serviced from Magic Auto A-93, Mayapuri Ind.Area phase-II, the rickety noises from the front doors and the back seat have not been rectified till date. Just to remind you that this is a persistant complaint...

The service provided to me on my fourth subsequent visit to MAGIC AUTO situated at A-92 Mayapuri New Delhi was the worst a person can expect after paying INR4500/-+ .
My Car Registeration No Dl 9ck 8802, bought on the 28th of April 2007, was handed over to me after 7hrs of service in a condition where a wheel cover was missing, the car was not washed and the wheel alignment done was unsatisfactory . All these were charghed to me and...

I booked a Swift Dzire with Vasanthi Automobiles (Pondicherry), ZDi version on 23rd of April, 2008. I was given a counter-signed order booking form. Till now there is no clue on when I will get this delivered. I raised a complaint to customer care couple of months back which was routed back to Vasanthi Automobiles itself to resolve it. The dealer expressed his inability to commit a date as he said this is the market status as of now. Last...

i took a swift vxi car from indus motors, kalamassery, ernakulam district, kerala in2006.till now i didn't get tool kit with my car...itz causing a big difficulty for me in need.several times while giving for services i have asked the dealers about tool kit of my car..that time they are promising that they will bring it to my house, but all these time they disappointed me...so please do the needfull...my vehicle reg no: KL 41-4368......

I purchased one new omni van model MT 308, chassis no. 748878, engine no.3559837 from Shakti Motors Pvt.Ltd, Sirsa (haryana) in March 2006. Since 6 months the body is catching rust all over. The complaint was made to the dealer several times at the time of reqular service but they showed helplessness. I know the van is out of warranty but rusting of body just after two years is not acceptable from the product of a company of status.
br...