Maruti Suzuki India Complaints & Reviews

My vechile register number kl 61 d 5815 alto 800 lxi has a stearing complaint i have informed to service center popular agency vechiles kayankulam in 3rd service of vechile but they are not willing to repair it within warranty period. Vechile is still in warranty period of purchase but maruthi service not customer friendly they are not giving any garranty on warranty. Stearing complaint within one year of purchase so i have a bad review on purchase and service

I am mr. Jatin rama naik, resident of s, 41, sonarbhat, verem, reis-magos, bardez, goa has purchased a maruti suzuki, wagaon r, bearing registration no gao1 r 7296 purchased in 2004 and taken car loan from maruti country wide finance ans subsequently i paid the whole loan amount. So plz now issue me the loan clearance certificate of my car r gao1 r 7296

Sir with due respect i want to share my horrible experience which i have came across few days back. Actually in september 2019 i have gone to maruti showroom kunihar for my car routine servicing. I jave left the car and sit in waiting room. They have service the car and sent it for washing to outside private washer and left the car there with key inside the car. After half an hour car brought back and handed over to me. With faith on maruti and lack of time i didn't check anything and come back to home. Last week my car tyre got puncture then i found that my tool and jack is not there it was shocking to me because moving with punture tyre was too risky. On recollecting the events of last two months i conclude that it has happened during my car service mainly during washing. Sr i request you to look this matter seriously and reply me before i initiate next level of complaint. Thanks. Pawan from vpo chnadi kasauli solan. H. P. Ph-[protected]&[protected].

Dear concern,

With reference to the subject cited above i am to inform you that i have purchased 1 (One) maruti wagon r vehicle on 23/10/2019 from your dealership located at chandmari, kamrup metropolitan district, guwahati. But, on 3/11/2019 the said vehicle was start off on the road at r. G. Barua road, guwahati and immediately i have contacted with the persons in the workshop located at bamunimaidam and the technician of the workshop rushed there and they solved the problem. However, on the very next day i. E. 04/11/2019 the same problem occurred at about 8-30 pm when the vehicle was on the road at beltola basistha road (Near survey), kamrup metropolitan district, guwahati and immediately it was informed to sri kishor kalita, sales executive of your dealership and the technician of your workshop, bamunimaidam, guwahati-3. After one hour, the 2 (Two) technicians came to the spot and checked the vehicle but could not solve the problem and advised us to leave the vehicle at that place and to go to home by some other means.

On the next day, the sales executive came to dispur last gate and took the car to the workshop and in the evening, they returned the car to my residence at ulubari and stated that the main problem was with the battery and so they have changed the battery and assured us that the vehicle will not create any problem in future henceforth. But, on the next day, i went to six mile and while returning, again the same problem occurred at ulubari chariali at 7.30 pm. I was in a miserable state and the car had to be pulled back home with the help of some labourers.

The very next day on being informed, the sales executive came to my house and took the car to the workshop and since then the car is in his custody.

Under the above circumstances, it is requested that the defective car that was sold to me should be immediately replaced as the same problem is occurring again and again despite a number of attempts to repair it by your technicians. The problem created by the newly purchased vehicle has led to severe physical and mental agony to me and my family. To resolve the entire matter, i am requesting for replacement of the said vehicle as there is high risk involved in operating the defective vehicle even if it is returned after repairing. Despite of solving our problems they threaten us, harras us, make fun o[censored]s misguide us and make fool o[censored]s. Without any rectification and status of the car they return the car to us. I am a senior citizen and being mentally harassed by bimal auto agency team since 3rd nov'19. It is my hard earned money that i have used in for purchasing the car that has completed only 10 days.

This is for your information and necessary action.

Description of vehicle

Wagon r

Eng - chas no.[protected]

Colour-silky silver

I purchased swift dzire tour s vehicle

I purchased the vehicle for commercial purposes. But now i want to convert it into the personal vehicle so please remove the speed lock (80km/hr)..

Or else

Tell me the procedure to unlock...

I asked the dealers nearby but no one is giving proper information..

I want to maintain the vehicle for personal use..

I...

Respected sir
I achal kumar 2nd buyer of maruti alto lxi make 2004 from mr chandan kumar bharti at godda jharkhand (Eng. No. F8dn3129474 & chassis no. Ma3eyd[protected]) vin no. Jh17a6828 sir
I lost my original invoice. According to given information by mr chandan bharti this vehicle purchased from reliable (Dhanbad) jharkhand in 2004 sir need duplicate invoice copy for rc renual process but dealer not provide duplicate invoice copy please help otherwise i will be fine by rto authority. Please provide asap
Achal kumar

Very bad service maruti suzuki and chowgule showroom satara general manager not call receive not answer my call not my car problem solve service engineer not check my gadi very bad very fraud very fraud maruti suzuki service very very not work my new car ertiga very loss total loss my new ertiga service not response maruti suzuki chowgule satara private limited

Sir's/madam,

I am visit at jeewan motors chunabhatti bhopal workshop for my maruti alto servicing on today 10.11.19 at 8.00 am. I am waiting till 9.25 am but no any responsible person/staff available there. On the gate of workshop timing showing 8.00 am to 7.00 pm.

Till at 9.25 am only security person in the workshop. I am taking a number from security person of service adviser mr. Aslam ahamd ([protected]) and call and confirm the timings of workshop, they are confirm 8.30 am than why display on workshop 8.00 am.

We are return back & decided to done my vehicle servicing at any other place cause to no punctuality at jeewan motors, "there is no punctuality no perfect service is there."

Very very upset from maruti services. From my previous experience also not good..

Regard,

Nikhil shrivastava
[protected]
Bhopal

3rd class service provided by maruti. I gave my car on 10.10.2019 for insurance claim. Policy was claimed on 13.10.2019. Today is 7.11.2019 its been almost 1 month and the parts are still not in. The estimated time that was given to me for my car to be delivered was 7 to 8 business days. The only answer that i get everyday is sir the parts are not in yet. The part was damaged so ordered for new one. The part was of different model so reordered
Next time i will make sure i am not buying any maruti suzuki car again even if i have to pay double amount for different company.

Hi this is atish satarkar, owner of suzuki access bearing registration no ga 05 k 8541. I have servicing bike at regular interval authorised service center since beginning.
Last time when i complaint of bike pickup and excessive oil consumption, at authorised service center named radhakrishna enterprises opp. Venkatesh leela hotel, bandora ponda goa. At that time service advisor told that block piston worn out and told to replace it. Since the bike was under the warranty, the service center told me to replace the piston at the payment grounds. Bikes block piston assembly was newly replaced, at that time technician didn't tightten head assembly with a torque wrench. When i ask to tighten the torque they clearly said that such tools are not being used in their service workshop.
The bike piston assembly was newly replaced and i was charged sum of rs. 11000 on 5th march 2019. Immediately after that regularly i have complains during next subsequent servicing that heavy oil consumption still persisted which technician ignored. Now when the problems got worse, i went to the service center again last week and now advisor is suggesting to replace piston assembly again. When i asked what is the reason the advisor told that the piston rings were not properly fitted. Is it our fault now that we have to pay for it again? To hide their mistake they are ready to put piston rings free of cost.
I can't understand when i was charged 11k for full repairs how can the parts go after the couple of months again. I refused to pay any repairs now as it was result pure negligence on parts of technician who undertook previous repairs.
Kindly advice urgent basis else i need to take this up to the consumer forum if not attended on urgent basis. Suzuki being such reputed brand i don't understand the kind o[censored]nskilled technicians they risk to undertake the repairs.

Atish satarkar
[protected]/ [protected]

Recently a wek back i purchased wagon r vxi ags model through abt ltd, ambattur, chennai at the time of negotiation, i was given proforma invoice for rs 6.95 lacs. Based on this proforma invoice, i took loan also from bank. Finally when the car was ready for delivery, i visited their show room and they gave me final invoice for only rs 5.42 lacs. Subsequently when i told them that loan is taken based on proforma invoice for rs 6.95 lacs, then they listed out other charges like insurance, road tax, registration charges, warranty, auto card and fast tag charges amounting to rs 1.30 lacs, which adds up to total of rs 6.72 lacs only as against rs 6.95 lacs which has been paid by me. When i demanded this excess payment, they come out with baseless details. I only request maruti to tell me what is the real cost and why they dont give bill for full value??. Or are they exploiting customers??.

I hope maruti will look into this issue as i am a salaried employee and every paise is a hard earned money. The excee amount is not small one and is about rs 23000/ plus.

If you required i can send all their bills for your information.

Sathyabam

I bought my my bike before five months. Bike engine create unwanted noise. I lost my new bike feel in suzuki bikes
1. Waste product..
2. Waste engine,
3. Waste dealers and workers.

Now i m in chennai, but, my registration was tuticorin. How to i repair my engine problem with warrenty... Please contact me..

Mobile :[protected] & [protected]

Dear sir, I am a premium customer of 3 baleno by nexa at my family only.
I had submitted my balenno car, the no. is BR06BH3833 in muzaffar pur rajeev motors on 10th of oc 2019 to change my gear box under insurance, i was told to get my car at the end of month that i agreed upon .
now i got call from rajeev motors on 30th of october that i can take my car the next day though i said i will come on 1st (a day after i was called).
i reached muzaffarpur on 31st nite (as im from motihari) took a hotel cost me 2000rs for food and accommodation.
the next morning i called rajeev motors that i am coming to take my car and they said 'the car is not yet ready as they missed to order the part'.
I have a simple question from maruti ''is this my fault''.
i had wasted my hours and money because of this unprofessional manner of your staff.i need a proper explanation from maruti.regards,
saqib khan

--
saqib khan

Dear sir,

Suzuki access 125 special edition mh-10-cl-1882

Please find herewith a photograph which shows rear wheel
Break clip expanded and break failed.

On miraj-sangli highway, at more than 55 km speed break
Wire slipped from clip and fortunately i take my vehicle side
And controlled/stopped. Alive by grace of god. On account of
Suzuki (One of top manufacturers in global auto industries) negligence
Towards quality of clip metal, composition physical/chemical, this
Very very important part is of very poor/low quality, which may be
Cause of death of bike rider. It may not be take silly part. So
I request you to take more efforts to develop this clip so that
It will save life of suzuki bike riders. Also i am unable to
Understand how it is special edition. Now i feared to ride
Bike and only enclosed photograph is in my eyes because this
First time in my life span my age 69 years.

This is for your immediate attention because this instance
Should not be repeated in others life.

Regards

Vijay shinde
Senior citizen
M# [protected]

Email sent alongwith photograph of rear break wire slipped due break clip expanded. Fortunately escaped from accident. But it is responsible of suzuki moortgorcycle manufacturer saying that this special edition. Now i completely afraid to ride bike. Also my sorrounding people are also feared.
By grace of god.

Dear sir,
For a decade i am a loyal customer of maruti. Since 1992 i was owing a alto and later wagor - r (Lxi) and now ertiga - (Zdi).
In the month of august 2019 one of the alloy wheel got damaged while driving on a highway near salem in tamil nadu state. I tried to purchase a spare wheel from your salem dealer and they were not having stock. I came back and contacted your thanjavur (Tamil nadu) dealer m/s pillai & sons from whom i regularly get my vehicle serviced. They were also not having the stock but assured to get a spare either from other dealers or from m/s maruti. I reminded them few times but even after two months i could not get the required spare.
My details
N. Varadarajan - mobile no. [protected].
Ertiga zdi, vehicle no tn49 bb3901.
Requirement - 1 no. Of alloy wheel.
Kindly arrange for the same immediately.
Regards

I hariom sharma from rohtak (Haryana). I am a owner of maruti eco which bears registration no hr-95-2457. That on 08th may 2019 the above said eco met with an accident and the matter was reported to the jagmohan motors pvt. Ltd, authorised dealer maruti cars, rohtak and tha damaged vehicle was taken to the workshop of the jagmohan motors. Mr. Ishwar (Superviser) said that i assured that complainant that his car will handed over back to him duly repaired in all respect under zero debt policy claim with 40 days from 09/5/2019 upto 17/6/2019. To this effect copy of job card is attached here with.

That now even after 172 days the car in tha workshop of the jagmohan motors and most of original parts have been removed from the car and fitted in the vehicles of the others by the mechanics of the jagmohan motors.

I also have a video recording

That the workshop manager of jagmohan motors namely ishwar, mamta, and pardeep used to talk in roughly and therir behavior is also rude towards the complainant.

I also have a voice recording

Dear team please help help help...... Help me asap

Regards

Hariom sharma

Mob no - [protected]

I hariom sharma from rohtak (Haryana). I am a owner of maruti eco which bears registration no hr-95-2457. That on 08th may 2019 the above said eco met with an accident and the matter was reported to the jagmohan motors pvt. Ltd, authorised dealer maruti cars, rohtak and tha damaged vehicle was taken to the workshop of the jagmohan motors. Mr. Ishwar (Superviser) said that i assured that complainant that his car will handed over back to him duly repaired in all respect under zero debt policy claim with 40 days from 09/5/2019 upto 17/6/2019. To this effect copy of job card is attached here with.

That now even after 172 days the car in tha workshop of the jagmohan motors and most of original parts have been removed from the car and fitted in the vehicles of the others by the mechanics of the jagmohan motors.

That the workshop manager of jagmohan motors namely ishwar, mamta, and pardeep used to talk in roughly and therir behavior is also rude towards the complainant.

Dear team please help help help...... Help me asap

Regards

Hariom sharma

Mob no - [protected]

Suzuki motorcycle is waste of money... No serviceing centres and showrooms all are closed in trivandrum... All are trapped...in my bike the key socket is complient so some times the bike getting off. No servicing centres and showrooms we don't know what to do. Our next step is registering a complient to consumer court... About suzuki motorcycle.
Kazhakoottam geepee suzuki they call every day about the booking of bike. After delivery they don't call me back... The suzuki arguing that they have 5 years warranty. Where will get our warranty where is the showrooms where is the serviceing centre..
So consumer court kindly take an immidiate action.
Yours respect fully
Shaheen salim

This is to inform you that today early in the morning at 8 a. M., when i called the service centre at nexa gulabagh purnea, bihar for the servicing of the car ; then they simply questioned on my religion as to which religion do i belong.
I am totally disappointed after this question of the service centre. So i just wanted to know whether there is any need for this. I mean to say that whether a new discriminating policy is launched in which there is different facilities for different religion. Is this a service centre or something else like temple, mosque, church, etc.
I kindly request you to see to this problem of your customer. I shall be highly obliged you for this.

Sir, i purchased an ertiga zxi on 6 aug 2019, it has done only 1100kms by this time i had 2 cracked tires at different times. For the first tire it cracked at 650kms at an highway on oct 12 the people from indus motors palakad branch kerala showroom came and took photographs but no reply until now. Here again the 2nd tire. You must know when we buy a maruthi suzuki vehicle that's only because of the trust to the product. We need to replace the tires on companies warranty as the vehicle is new and damages to the tire within 1000kms is unacceptable. So please look into the issue.