Maruti Suzuki India Complaints & Reviews

Hi team,

I brought a hyundai eon dlite

From maruti true value neelankari, chennai outlet, being maruti is one of the reputed companies one can depend on. I bought the car in mar 2015, during the sale everything went good without any issues. I used the car for few years and now when i wanted to sell the car, hence i visited cars 24 and got a good deal and about to sigh the contract and i get to know that there are 2 pending cases (Ipc 337 & ipc 279) against the car registered in july 2014 before the car was sold to me. When i visit the outlet now. I do not get a proper response. I want you to take immediate action against this else i have to go leagle. I will wait till 22 august 2019 6 pm for a resolution from maruti true value. I have waited a lot. I am writing this mail that i will be able to resolve issue by talking to maruti true value, being one of the big brands in auto industry.

Call me on my cell for more info

[protected]

Hyundai eon dlite

Regards

Laxminarayan

As per i am doing paid service in feb 2019 at katariya showroom daman and i have paid 6500 something for service but tilled date i am not satisfying for this. So i m also visited showroom for my issue but they cant reply me propper so, pleased try to solve my issue as soon as possible.
As per delar of maruti suzuki he says your warranty is finished in feb 2019 but as per my document i have extra 2 year warrenty for my waganor so my warrenty is finished in 2021 as per your record.

So, please solve my issue as soon as possible

Dear team,

I am ramakrishna reddy. I was purchase the vehicle suzuki gixxer sf 150 2019 version from aarush suzuki attapur hyderabad on 1st of july 2019. Till now my vehicle registration not yet completed. I got the delivery from staff mousin, he was not respond on call also. Till now i am waiting because of manager uday he was gave proper response, now he was not working there.
Even i did not get any proper response from gm also.

Could you please take an immediate action and complete my vehicle registration.

Please find the attached tr copy of vehicle.

Thanks regards
Ramakrishna reddy
91 [protected]
91 [protected]

Hi my name is hemant madhavji kotak... I have a swift car with you guys and twice i have complained to you guys and taken my car to the service centre for the issue of condensation formation in my car's headlight and fog lamp. Kindly solve the issue by replacing it since twice my car was taken to the service centre and they asked me to wait and observe but yet the issue is there i have sent the manager of shivam autozone service centre charkope the images kindly replace both the head lamps and fog lamps to avoid this in future. Also i have a ciaz and brezza but since there are projector headlamps the problem doesnt arise i would request as a goodwill gesture and in good fate kindly chage my headlights with projector lamp head light...
Regards,
Hemant kotak

Dear team,

My name is manish gupta s/o mr. Ram niwas gupta, i have purchase the maruti suzuki make ciaz (Model-alpha – fuel type-diesel, rj45-cg9403) from kp nexa (One of the authorised distributor of maruti suzuki india) on 31st may 2019 via corporate discount (Tata group). Which is the second car from maruti india. My first car was maruti suzuki - rj14 cy47039 which was purchased in 9th march 2015 which was run 98000 km and i was replaced the tyre on 79000 runs first time. So i think i know the driving. I am regular and premium customer of maruti india who purchase the two personal car from maruti india last

Early morning of 9th august 2019, when i was going to office, i saw some bubbles on my tyre. When i checked deeply, found that almost 4-5 bubbles on the tyre and air pressure was ok. No puncture was there. When i go to local puncture shop to check the puncture. He told me that your tyres are new, so please go to car manufacturing company because these tyre are seems damage. Same time i was go to madhusudan agra - nexa service centre, and met with mr. Akash bhatt-quality manager. He inspect the car, (Car was run only 3100 km) he told me that please raise the concern and raise the complaint to goodyear tyre. He provide time to goodyear complaint no and senior manager’s contact no if in case required. On same day i have raise the complaints in good year tyre for occurring issue in tyre. Same day complaint was logged but complaint no was not provided to us. When we raise the complaint for the same. Goodyear provide the tyre in evening. Complaint no - q[protected].

9th august rear tyre condition

On next two days, on 12th august, goodyear engineer came, he inspect the tyre (As per nexa team) and reject the claim and said that tyre was run on low air pressure.
When i asked to him how to say that tyre was run on low pressure. He said that he checked and inspect the tyre and as per his experience, tyre was run on low pressure.

I request to him to check but he denied and reject the claim. And told him that car was never run on low pressure how you decide the car runs on low pressure. It’s totally manufacturing defect.

Then i told to mr. Akash to do the something because i have purchase the car two month before, how it’s done when air pressure was ok. This is manufacturing issue which need to be replaced. He denied for replace the tyre free of cost and told me, on behalf of maruti good will we provide the new tyre but we will charges the 25% tyre cost. Then i told to him, why you will charges, and where this policy. He told me that he has rights and got instructions from senior to provide the same.
I was no option that time, because some festival are coming in next coming days (15th august –raksha bandhan,) so i have to go to jaipur (My home). So i have paid
25% cost of tyre. As per him tyre cost is inr 7200 which is too high.in good year tyre shoppe its cost around inr[protected].
That time i was no option because i have to go to jaipur so i have paid for the same. But i was informed to kp nexa jaipur team about the same.

Again on 26th august, again same issue was occur in one of the front tyre (Right side). Madhusudan nexa –agra (Job card no - jc19003023, km-6926) for the issue. Again. Again he told me that you have to raise the complaint for the same. This is happen within 15 days.

26th august 2019- tyre issue

When i ask to him why i am raise the complaint to good year again when in was purchase the complete product from maruti suzuki india. It’s time to moral responsibility to raise the complaint by maruti india and take it seriously

He told me that it is the process that customer has to raise the complaints. This time i told to him to take action because it’s not happen that i will run the car on again and again low air pressure. It’s totally manufacturing and quality issue. But not getting proper response from his side.

Again i have raise the complaint for this issue (Complaint no - is q[protected]). On next days i have received the call from good year tyre engineer, he told me that please come to nearest good year tyre dealer which is at pratappura, mg road agra. When i visited the shop, he told me that please open the tyre, when i told to him why i open the tyre, he told me that his distributor his denied to open the tyre, now you will open the tyre from somewhere else. When i told to him it’s not my part to open the tyre. You will open it and inspect it. He will told me that then wait. Almost 1 hour gone, then again i told to him that what is the update, he told me that if you open the tyre then i will inspect the tyre.
I have open the tyre nearby the tyre shopper and paid to him rs 100 for opening the tyre.

After the inspection again he rejected the claim. And again he told me that tyre was run on low pressure. How you ca say that i was run the tyre on low pressure. He told me that he is telling about his experience. He not provided the service report till now.

Same time i have called to kp nexa jaipur - mr. Praveen (Asst. General manager –kp nexa vaishali nagar) where i purchase the car and tell me about the entire issue which was already discussed with mr. Sachin (His team member – who was the purchase advisor of car when i purchase the car). And requested to change the all tyre and replace the car and do the needful for the same. And he assured to me that he will do the same (Replace the tyres).

He suggested to me that you will go to service centre and talk to mr. Akash bhatt and take it on conference call with mr. Anuj, he will talk to mr. Akash once i will there.

On 30th august i was gone to again madhusudan nexa-agra, for the same. And they talk internally (Mr. Anuj (Service head - nexa jaipur) and mr. Akash bhatt (Quality manager - agra). After the discussion they told me that they will do complete inspection of all tyres. And then they call to again same goodyear service engineer to inspect the tyre.

Still i have not getting the service report from good year tyre which inspection was don on 27th august. (Its policy that they will provide the service report on same time)

Now i am very mentally disturb how i get the resolutions.

I have spent approx. 14 lakh rupees 2 month before to purchase one the best product of maruti suzuki india and one of the best sedan car of maruti suzuki india. And now i am facing this kind of issue

Because now i have no guarantee on tyres, if tyre was damage during the running condition and i will dead or got any disability who is the responsible because from my view and experience of last two month, tyres have quality issue and manufacturing issue,.
If you do the again inspection from your good year engineer, he will again tell him that car owner runs the car on low air pressure.

If we talk about that his experience in tyre industry – mr. Amit (Good year engineer) - who has joined the good year tyre 7-8 month ago, then where his experience which was told me every time during the inspection. He is mechanical engineer and his total experience in tyre industry is 6-7 months only (If we count the training period also)

If something happen with me during the car running (If tyre damage) who is the responsible of me and my family.

If sometime later fuel pump got defective then who raise the complaint - by customer or by suzuki engineer team,

And where raise the complaint – in maruti suzuki india or fuel manufacturing company

As per the him, always customer raise the complaint of each and every parts if fuel pump damage then raise to complaint to fuel manufacturing company instead of maruti india, if ac failure then raise to complaint to ac manufacturing complaint instead of maruti by customer.

Then why maruti india sales the car to customer in one product and charge the too much money. I think they will sales the products in parts and told to customer that you can assemble the same and whenever you have complaint then you have to raise the complaint to concern or manufacturing company where you got the parts.

Now i don’t want to ciaz car which is the best premium card of maruti and one of the worst / defective car of maruti from my view.

So please return the card and refund the total amount of money to me. Because i am mentally disturb due to the this car. Because i have never trust on this car if something misshapen with this car next coming days.

We never expect the type of quality and service issue from maruti suzuki india.

Regards,
Manish gupta

Dear team,

My name is manish gupta s/o mr. Ram niwas gupta, i have purchase the maruti suzuki make ciaz (Model-alpha – fuel type-diesel, rj45-cg9403) from kp nexa (One of the authorised distributor of maruti suzuki india) on 31st may 2019 via corporate discount (Tata group). Which is the second car from maruti india. My first car was maruti suzuki - rj14 cy47039 which was purchased in 9th march 2015 which was run 98000 km and i was replaced the tyre on 79000 runs first time. So i think i know the driving. I am regular and premium customer of maruti india who purchase the two personal car from maruti india last

Early morning of 9th august 2019, when i was going to office, i saw some bubbles on my tyre. When i checked deeply, found that almost 4-5 bubbles on the tyre and air pressure was ok. No puncture was there. When i go to local puncture shop to check the puncture. He told me that your tyres are new, so please go to car manufacturing company because these tyre are seems damage. Same time i was go to madhusudan agra - nexa service centre, and met with mr. Akash bhatt-quality manager. He inspect the car, (Car was run only 3100 km) he told me that please raise the concern and raise the complaint to goodyear tyre. He provide time to goodyear complaint no and senior manager’s contact no if in case required. On same day i have raise the complaints in good year tyre for occurring issue in tyre. Same day complaint was logged but complaint no was not provided to us. When we raise the complaint for the same. Goodyear provide the tyre in evening. Complaint no - q[protected].

On next two days, on 12th august, goodyear engineer came, he inspect the tyre (As per nexa team) and reject the claim and said that tyre was run on low air pressure.
When i asked to him how to say that tyre was run on low pressure. He said that he checked and inspect the tyre and as per his experience, tyre was run on low pressure.

I request to him to check but he denied and reject the claim. And told him that car was never run on low pressure how you decide the car runs on low pressure. It’s totally manufacturing defect.

Then i told to mr. Akash to do the something because i have purchase the car two month before, how it’s done when air pressure was ok. This is manufacturing issue which need to be replaced. He denied for replace the tyre free of cost and told me, on behalf of maruti good will we provide the new tyre but we will charges the 25% tyre cost. Then i told to him, why you will charges, and where this policy. He told me that he has rights and got instructions from senior to provide the same.
I was no option that time, because some festival are coming in next coming days (15th august –raksha bandhan,) so i have to go to jaipur (My home). So i have paid
25% cost of tyre. As per him tyre cost is inr 7200 which is too high.in good year tyre shoppe its cost around inr[protected].
That time i was no option because i have to go to jaipur so i have paid for the same. But i was informed to kp nexa jaipur team about the same.

Again on 26th august, again same issue was occur in one of the front tyre (Right side). Madhusudan nexa –agra (Job card no - jc19003023, km-6926) for the issue. Again. Again he told me that you have to raise the complaint for the same. This is happen within 15 days.

When i ask to him why i am raise the complaint to good year again when in was purchase the complete product from maruti suzuki india. It’s time to moral responsibility to raise the complaint by maruti india and take it seriously

He told me that it is the process that customer has to raise the complaints. This time i told to him to take action because it’s not happen that i will run the car on again and again low air pressure. It’s totally manufacturing and quality issue. But not getting proper response from his side.

Again i have raise the complaint for this issue (Complaint no - is q[protected]). On next days i have received the call from good year tyre engineer, he told me that please come to nearest good year tyre dealer which is at pratappura, mg road agra. When i visited the shop, he told me that please open the tyre, when i told to him why i open the tyre, he told me that his distributor his denied to open the tyre, now you will open the tyre from somewhere else. When i told to him it’s not my part to open the tyre. You will open it and inspect it. He will told me that then wait. Almost 1 hour gone, then again i told to him that what is the update, he told me that if you open the tyre then i will inspect the tyre.
I have open the tyre nearby the tyre shopper and paid to him rs 100 for opening the tyre.

After the inspection again he rejected the claim. And again he told me that tyre was run on low pressure. How you ca say that i was run the tyre on low pressure. He told me that he is telling about his experience. He not provided the service report till now.

Same time i have called to kp nexa jaipur - mr. Praveen (Asst. General manager –kp nexa vaishali nagar) where i purchase the car and tell me about the entire issue which was already discussed with mr. Sachin (His team member – who was the purchase advisor of car when i purchase the car). And requested to change the all tyre and replace the car and do the needful for the same. And he assured to me that he will do the same (Replace the tyres).

He suggested to me that you will go to service centre and talk to mr. Akash bhatt and take it on conference call with mr. Anuj, he will talk to mr. Akash once i will there.

On 30th august i was gone to again madhusudan nexa-agra, for the same. And they talk internally (Mr. Anuj (Service head - nexa jaipur) and mr. Akash bhatt (Quality manager - agra). After the discussion they told me that they will do complete inspection of all tyres. And then they call to again same goodyear service engineer to inspect the tyre.

Still i have not getting the service report from good year tyre which inspection was don on 27th august. (Its policy that they will provide the service report on same time)

Now i am very mentally disturb how i get the resolutions.

I have spent approx. 14 lakh rupees 2 month before to purchase one the best product of maruti suzuki india and one of the best sedan car of maruti suzuki india. And now i am facing this kind of issue

Because now i have no guarantee on tyres, if tyre was damage during the running condition and i will dead or got any disability who is the responsible because from my view and experience of last two month, tyres have quality issue and manufacturing issue,.
If you do the again inspection from your good year engineer, he will again tell him that car owner runs the car on low air pressure.

If we talk about that his experience in tyre industry – mr. Amit (Good year engineer) - who has joined the good year tyre 7-8 month ago, then where his experience which was told me every time during the inspection. He is mechanical engineer and his total experience in tyre industry is 6-7 months only (If we count the training period also)

If something happen with me during the car running (If tyre damage) who is the responsible of me and my family.

If sometime later fuel pump got defective then who raise the complaint - by customer or by suzuki engineer team,

And where raise the complaint – in maruti suzuki india or fuel manufacturing company

As per the him, always customer raise the complaint of each and every parts if fuel pump damage then raise to complaint to fuel manufacturing company instead of maruti india, if ac failure then raise to complaint to ac manufacturing complaint instead of maruti by customer.

Then why maruti india sales the car to customer in one product and charge the too much money. I think they will sales the products in parts and told to customer that you can assemble the same and whenever you have complaint then you have to raise the complaint to concern or manufacturing company where you got the parts.

Now i don’t want to ciaz car which is the best premium card of maruti and one of the worst / defective car of maruti from my view.

So please return the card and refund the total amount of money to me. Because i am mentally disturb due to the this car. Because i have never trust on this car if something misshapen with this car next coming days.

We are the tata employee and never expect the type of quality and service issue from maruti suzuki india.

Regards,
Manish gupta
+91-[protected]

I bought a new gixxer sf 150cc (Black) on june 2019. Because i heard you deliver the bikes with best performance and amazing features. But unfortunately, after my first service through (Gem suzuki, survey no 64, miyapur road, kondapur, hyderabad - 500084), i met with an accident.

I contacted to my bike dealer (Manya suzuki, pitambarlok, himayatnagar main road, himayat nagar, hyderabad - 500029) as i had an accident how should i process it for an insuance and repairment. Then the problem was discussed with the respective service manager of manaya suzuki and he didn't gave me proper info how to raise a claim request to start the process.

After a day in bad condition of accident, i gave my bike to the service center (Gem suzuki, survey no 64, miyapur road, kondapur, hyderabad - 500084) for repair on 28th july 2019 and still up-to today (2nd sep 2019) not received my bike back as they are not doing their work as expected.
Its a new model and i am not getting that, for new bike they took one month and still telling me that they didn't received the parts from gurgaon factory.

Gem suzuki service center, kondapur service manager (Vijender reddy) deal with me very rudely on the first day when i asked him how much time it will take to repair, after that at last he told me it will take 28 days. I was shocked for repairing a new bike from the authorized service center they need almost a month.

I agreed on it and when i asked after 28 days if my bike is ready, then they gave me an excuse we didn't receive all the required parts, he is telling me this info on the day when i was asking him, didn't he had this info prior? I inquired why you didn't updated me prior that which parts are not yet dispatched from the factory, he started arguing with me like i am begging to him.

Leave, after that he told me he will arrange parts and bike will be ready within 2 days. But when i visited to service center after 2 days, they even didn't started the work, and even not confirmed by themselves what other parts may be required after opening a vehicle. On asking him why you didn't started? He starts shouting on me that i don't know the process and all and still by today parts aren't arranged by him.

I am struggling for the thing which i bought from my saved money with a great hope and service center people dealing with the customer in this manner. Person met with an accident, and they are not having a sense how to deal with the customer. I'm managing my daily transportation by walk.
I contacted to the gem suzuki dealer (Mr. Kumar yadav), he also behaved rudely like i am an enemy for him, what kind of words these people are using. Even they are not doing this repairment for free, i have to pay them and they are disrespecting me.

I want my bike to be serviced properly, as i purchased it to run smoothly, if any fault will come after service and repairment then service center and dealer are solely responsible for it.

I would like to discuss this issue with the suzuki two wheeler manufacturer, this is how you like to sell your bike in market, if customer needs some service then you behave with them in this manner. Just you would love to sell your bike and after that no responsibility? I would suggest to people to not to buy suzuki vehicles as they will treat you like beggar after you paid them for their vehicle.

My dezire kl 07 cm 8766
Jijo pp
[protected]
My new vehicle always complaint serviced 3 times repeating complain again &again
Now have 4 service 2 weeks over no responce showroom can't 2 clear my vehicle
Vehicle only 1.5year old under warrenty
So i don't want your vehicle
You take ur vehicle otherwise gave a new one
Vehicle at popular service center mamangalam kochi

Dear sir. My omni regd no od 02ah 3607 met an accident and received by jyote motor bbsr on 16th jan 19 valid by icici insurance has not been repaired till date. They delivered me on 13th aug in rough work i could find and left the vehicle on 16th to them. After a lot of visit and request i could not able to get mu vehicle repaired even after direct interaction with workshop manager, ccm, g m, icici manager and a lot. Thus i beg you to get my vehicle repaired in right way with right technicians satisfaction and obliged.
Thanks with regards.
S n mishra
Advocate, khordha court
Khorda
Odisha.
Mob:[protected]

I had purchased car in indore from maruti authorised dealer - m/s jabalpur motors limited in the year 2005 and following are the car details:
Registration no: mp09he8057
Engine no: 2877245
Chassis no: 2453071
Model: maruti 800 ac bharat ii

I have now shifted to pune recently and now want to sell my car and buy a new one. The reseller is asking for original invoice of the car at the time of purchase. I have misplaced the original invoice of the same.

I found that jabalpur motors is no longer the dealer of maruti suzuki at indore. Request you to please help with the original copy of the invoice.

Regards,

Mahesh v kallianpur
201, tridal, dsk ranwara society,
Bavdhan,
Pune - 411021
Tel: [protected]
Email: [protected]@gmail.com

Hi,
I had purchased brezza dual tone automatic car from paramount wheels in december 2018 and till date my following issue is not resolved:
1. The rto invoice given to me is for single tone whereas, what they have charged me for rto registration is dual tone. A difference in ex showroom price is rs. 20, 478.
2. I have not been given the credit of referal bonus and the joining bonus in my maruti auto card till date.

In addition to this, there were lot of problems with respect to insurance, car delivery, etc. Which got resolved almost after 6 months. However, in the interim, i faced lot of pain to get it resolved.

I am very annoyed and in utter shock of such service from maruti. I want my rto invoice to be rectified, the auto card point be given and a compensation for all the pain and trouble.

I want a compensation of rs. 2, 00, 000 in addition to rto invoice rectification and auto card points.

I have booked a complaint on 11.08.19 and co.'mechenic shri govind has attended, check car and said gear cable is broken and he gone. Since then no action has been taken by the dealer/service center after 19 day. And no. Action taken by the co. I am thinking that maruti co. Services r not good so alto 800 car should sell soon... Mp15cb 0694 - shyam babu saraf mob no [protected]

I have purchased new ciaz alpha on 31st may 2019. On 9th august one of the tyre get defective (Bubbles from outer side). When i was go nexa service centre, they told me to call to tyre complaint instead of raising complaint by nexa. I have raised compliant for the same. When engineer has came for inspection, he rejected the claim and told to nexa team that tyre was run on low pressure. (How he was told when we was not tested on any equipment and told when physical inspection). This time i have paid rs 2000 and next replace the type. Again on 27th agust another front tyre occur same issue (One bubble) and again nexa team told me the same as previous.
Why again and again tyre was damage (It's product issue) not other issue. I
So please i want to change all the tyres of car.. If any tyre was damage during the running condition and i will met with accident. Who will be responsible for the same?. This serious co ncern. Please look into and take immediate action.

Hello
I am jitendra singh my swift desire car no is up78 fh 5287 was laying down for claim on 27/6/19 and after 2 months fallowup your staff member is still telling me to wait for a month again and give me claim form again and ask me to submit it again.
As maruti suzuki is a big and globe brand but the way sb car dealer handling my issue is not up to the mark i need immediate resolution for my issue.
As my contact number is [protected].
Hope you'll understand the issue and make immediate action against this.

Purchased a new baleno delta (Ga 08 r 0370) recently on 2nd jan 2019. The very next day i took the car to chowgule bcos i was getting some sound. Got to know its some clutch issue.. The service advisor told me the sound is normal for all the cars.. I hv driven so many baleno cars. I never heard the sound in other cars so how can he say its normal for all the cars.. Also the pickup of the car is very poor.. Just felt like im driving a bullock cart..
After a month...
Pathetic service i have ever come across.. Had given my car for servicing.. After it was serviced some whistle kind sound started coming from the engine. Even the steering wheel became stiff. I believe the worshop people replace new parts with old otherwise this problems wouldn't have arised.. Steering stiffness was never a problem how come suddenly this happens that too to a new car.. Something fishy for sure. I am sharing this message to the head office too so that they know whats happening... Till now the issue is not been solved.

Meri car alto 800 reg no. Mp15 cb 0694 hai, 11.09.2019 ko kharab ho gai thi co. Ke mekenic shri govind ne janch kar bataya ki gear cable toot gai hai. Cable stock men nahin hai, so order kar diya hai avam kaha ki 7-8 din me cable aane par badlenge, kintu aaj dinank tak cable nahin badli gai hai, phone karne par pur manager shri gourav dwara batlaya jata hai ki 2-3 din our lagegen, phir phone lagaya to phone hi attend nahin kar rahe hai. Kripya madad karen. Shyam babu saraf, mob no. [protected].

Sir,
I bought ciaz smart hybrid alpha (Petrol) from m/s rajalakshmi cars p ltd, anna nagar, chennai 600102, vide their invoice no.013/vsl/19000210 dated 29/07/2019. The chassis and engine numbers are ma3exglis00388949 and k15bn 1055811 respectively. It was registered on 06/08/2019 (Registration number being tn 05 bx 3076).

As per page no.3-23 of the “owner’s manual & service booklet”, the level of charge in the lithium-ion battery is indicated by the number of segments and that the number of segments, that appear in the indication increases or decreases with the charge of the lithium-ion battery. It is further stated that the minimum segment is 1 bar and the bar will never be zero and that even 1 bar is shown, the battery may be flat.

Vide illustration photos numbered 79mm03029 (Page 3-23), 79mm03030 (Page 3-23) and 79mm02039 (Page 2-65, relating the situation "when the car is powered by the engine"), five numbers of bar segments have been depicted. However from the day, i took delivery of the vehicle (I. E., on 03/08/2019), only two numbers of bar segments are being displayed in the "information display". When i took up the matter with the dealer m/s rajalakshmi cars p ltd., the latter responded orally over phone, by saying that in all the new vehicles, they have in their showrooms, only two bar segments are being displayed. The dealer's response, when corroborated with the manual, appears to be illogical.

I strongly believe that the lithium-ion battery supplied with the car may be an old one. You are requested to intervene and redress.

Thanking you,

Yours sincerely,
K. Chellappazham
Mobile number: [protected]

Dear Maruti,

I want to share some Feedback with you
And register a complaint after No resultion From Workshop Manager i had contact with Your Terittory Manger Mr. Swapnil Singh (+91-[protected])
He also Stop responding Me As I Shared a screeshot With Mail I Had Shared With Him And He Did't take any strict Action After That He Told Me Talk With Sahil Arora Regional Office +91-[protected] He Make Me Sure that he is a Manager In Comapny Maruti And He Will defintely Resolve My Issue Within Time But Same He Make false Commitment as he know i have to come from Phagwara 40 Km From Agency And After That He Didnt pick My call and message too as i shared a screenshot along And he harassed Me With Very Wrong Way And I Will send legal notice to company and to thier Regional manager I have all recordings that what they commitment I am bussiness man I Go delhi For My Work And I had A huge Loss who is Responsible For That Compensation?

After that i contact to Sahil ahuja[protected] Again Escalated the issue and Mr. Sahil was turned in agressive way because i had conversations with his senior So Kindly Take Stricy action and Need Mail Id Of these people's As i want to send legal notice
And will punch Legal notice maruti to beacuse they didnt assured the quality of my car still 40% Work Still pending as gurdeep Told me ...

Regards
MR.
Ayush

Complaint with Reference No. [protected]

Purchased bike on 2018 january
Today is 21. Aug.19 = total years is 1.5 yrs of purchase

Bike condition -
Very first month - indicator beep not working exact after 1st service. [ still not resolved ]
- permanent issue of petrol tank gas issue, daily opening
Tank before riding [ still not resolved ]
After 6 month - bike lock issue, bike & screen stops while riding, think if you
Are on 60-80 km speed and sudden bike got stopped. [ still not resolved ]
After 1 year - rear & front break wear out - got replace it from service center [ issue solved by 1100/- rs paid to service center]. And now after 3 months break again showing the same situation, service center fix it temporary.

After 1.5 month means now a days - bike age is over,
- engine throwing engine oil from upper side of engine. Engine noise are too high, pickup is too low, engine sound is like 10 yr old bike [ service center told me this is coil is faulty in engine it will replace and this not the part of warranty, i said them replace it - they told me"we don't have this part in stock, will be next week it will available". I am continually going by auto to job. Because my new bike are faulty.

- front shockers left and right both are also throwing oil, bike balance is out - [ issue solved by 580/- rs paid to service center]

Not yet over - head lamp fused, solved [150/- rs paid to service center]

Regularly bike going for service to to authorized center.[ankur suzuki], they are taking service fee 800+/- every time to oil change, wash and polish bikes, they are doing nothing. Even if you told them the fault, they told me "shockers will take time to solve" and service done, shockers not corrected by sc.

After two days again gone for complaint they changes me 580/- for the same.

@ suzuki - spend 94k to buy this, and within one year bike every part got vain for me. Low pickup, average just 30kmpl, i will never recommend this to any body.
I have bajaj pulsar purchsed in 2009. Still with me with good condition. And suzuki almost dead in 1.5 yrs.

My details :
Sonu kumar [protected]
Sonu. [protected]@gmail.com
Bike reg no. Up14 dn 1375
Purchased from ankur suzuki.

I need my money back

I am t. Kishore resident of kurnool since 28 years on 1st may, 2017 i perched a new maruthi ertiga vdi version vehicle from msa motors kurnool.

After one year i am very much disappointed due to cabin disturbance in the vehicle. So in this regard i went to msa showroom in kurnool for servicing, but my problem is not rectified, they even not giving correct advice to rectify my problem.

The main problem is the cabin disturbance on normal road even i can’t drive my vehicle for 5 to 10km on normal road with two persons in the vehicle. I am very much disappointed and feeling bad about this vehicle and the service in our city. From one year i tried a lot to reify this problem. But till now i did not have any solution.

In this regard i am kindly requesting the head of the company to look into this issue and rectify my problem as soon as possible. I will be thankful to you if my problem is solved.