Maruti Suzuki India Complaints & Reviews

Dear sir,

I draw your kind attention for my query that my suzuki intruder bikes. These bikes have some problem face from starting paurchase time. These bikes problem in engine seaz with in 15 days from the time of purchase. I have already going to service centre and resolve my problem. But now i am facing that problem again engine seaz. Vehicle no. Rg02bf3951 (Mr. Rajender onwer).
I have change my bike because i m very upset towards suzuki side.

So please help and support these query and resolve as soon as possible

Contact.[protected] (For contact)

I am owning ertiga car and very recently i am facing an embarrassing situation for the subject matter. I have gone through the checking of battery charging which is in perfect condition but i am unable to start the engine. The car was sent to your darga road service center at kolkata and after a few days they have informed that it is resolved. But unfortunately i am against facing the same problem and unable to get any positive feedback from...

The deisel pump which being replaced with new is getting bad with in a span of 3 month.

No guarantee from their end regarding this and only solution is to replace again.

When discussed with indus motors angamaly were we used to service. Their guidelines from maruti is to replace the spare parts instead of service.

Why such a guidelines... Part of business.? Don't buy any maruti products.

Better go for some other car

Hi team, i brought a hyundai eon dlite from maruti true value neelankari, chennai outlet, being maruti is one of the reputed companies one can depend on. I bought the car in mar 2015, during the sale everything went good without any issues. I used the car for few years and now i wanted to sell the car, hence i visited cars 24 and got a good deal and when about to sigh the contract and i get to know that there are 2 pending cases against the car registered in july 2014 before the car was sold to me. When i visit the outlet now. I do not get a proper response. I want you to take immediate action against this else i have to go leagle. I will wait till 22 august 2019 6 pm for a resolution from maruti true value. I have waited a lot. I am writing this mail that i will be able to resolve issue by talking to maruti true value, being one of the big brands in auto industry. Call me on my cell for more info [protected] vehicle no tn11y1197 hyundai eon dlite

I have purchased a maruti swift vxi from brd car world on august 2016. The car was delivered from brd car world, parempadam, kunnamkulam, thrissur, kerala.
Registration number: kl-46 n 9386
Engine. No:k12mn1818628
Chassis. No:ma3ehkd1s00b35707gg
Colour: pearl arctic white
Within a few kilometers of drive, i started experiencing problems with the car. We made multiple visits to the workshop, but the problems never ended.
Following are the issues with the vehicle
Juddering of the body:
• while driving through roads having uneven surface, potholes, bumps, continuous humps etc, vehicle starts juddering, shaking and bouncing especially at low speeds. The vehicle keeps on jerking towards its left and right all the way.
• on the smooth roads like highways also a feel of instability and bad body balance could be felt while cornering, overtaking, sudden braking, bumps etc.
• while climbing on slightly inclined terrains, the car starts to sway with two of its wheels not touching the ground.
I tested with many other cars of the same make and model and i could feel that the car delivered to me was having faulty suspension, low body balance, and instable movements than the normal swift cars. Many remedies were tried such as tyre rotation, wheel balancing, suspension bush replacement etc. Recently, as per the directions from another dealer sai service, chavakkad, thrissur, all the suspension struts were changed but the problem is still prevalent (No warranty was given for the suspension change and the entire amount had to be paid).
We contacted the dealers many times but till date but they were unable to identify the exact issue. The reason for this may be they are test riding the vehicle on a short stretch of road with a relatively better surface and they are never ready for a test drive on the stretch away from their office, that we mention.
Engine vibration:
While releasing the clutch on first gear, the vehicle shows abnormal vibration than other swifts.in the first start, the engine starts to shiver and it could be felt inside the cabin also. While speeding up on second and third gears, the engine produces abnormal sounds. Releasing the clutch in a highly traffic area/ open signal in slow speed makes the engine vibrate. Upon my complaints, the dealer brd car world made a clutch overhaul replacement under warranty but the issue restarted after some kilometers
Every drive in this car has made pain on the back and legs of the driver and the co-passengers have always complained about stability of the vehicle. With the car keeping jerking and oscillating all the way, we hated every miles of drive. The measures done by the dealers have already imposed a considerable amount on me along with the loss of time.
The issue was first noticed in its second service at around 5000kms. The odometer has covered 48000 kms as on date and the issue still persists. The dealers have succeeded in lapsing the warranty period of the vehicle and the extended warranty still remains. The issue has made me feel of being cheated by the dealers. It is aware that there is no point of asking for warranty at this stage but as i intent to use this vehicle for a long period, the above mentioned issues are of high concern for me. I have lost the faith in those dealers and i request you to call back the vehicle for a detailed inspection and replace the vehicle if found faulty.
The reason to buy maruti was your quality & customer service but i feel like you have let me down. I believe my faith in maruti will be valued from your side and i expect a suitable and immediate response in this regard.
Yours sincerely,
Sujith

I booked a access 125 with athvith suzuki sholinganallur, i asked for delivery on 19 oct 19 (Saturday). When i went to take my delivery my vehicles was not ready. Agreed accessories not fitted and polish not done. The sales people told tat within 15 mins the work will be done. I was surprised how the accessories and polish will be done within 15 mins. Later i waited for more than an hour still i dint get my bike., then i went in and surprised to see sales person are doing fitting accessories to my bike urgently. How a sales people know these works and not at all satisfied with the work. I waited for more than an hour and left the place since i had other work. I came afternoon again to take my delivery, my vehicle was ready but agreed offers (Helmet and crackers (Diwali offer) not available. Im really update how many times i need to visit place since i stay 7 km away from the showroom. They told after cracker and helmet received they will call me, only 3 days left for diwali still i dint received the call from them. Very horrible experience with athvith suzuki sholinganallur. Im taking this to maruti suzuki knowledge just to take appropriate action on the particular showroom.

I have purchase new car dzire tour's cng dealer says before in one month all papers complete but now one month later no all papers complete. I purchase car from ktl chunniganj branch in kanpur city the staff here is unguadiance and very chepest quality person very bad service this dealer.
In future never i use this dealer services and not suggest to any person to take this dealer services.
Thanks
Nadeem ansari
[protected]

I have bad experience purchasing a maruti ertiga from thriveni car company regarding customer service they do not register the vehicle and they do not proper guide to register the vehicle very very worst service regarding customer service the company spoil the maruti name regarding goodwill
At the time of booking they don't inform to me about the registration process they give quotation with my address and registration fees the motive of the dealer is only selling the car not service to the customer ref nos ([protected] [protected]) the extra fittings quality is very very worst but the cost is very high when compare to the private aotomobilea i send this complaint to the maruti company but they dont response to me
Purchase date august 2019

I purchased a maruti suzuki celerio zxi amt just a couple of weeks back. We noticed a few defects when we went to take the delivery of the car. The major ones were significant lagging during the gearshift, huge gaps in dashboard joints and the floor mat was unevenly sitting on the floor. The car showroom people said that they would rectify them during the first service. Now they are saying that they are manufacturing defects and the dealer has no role in it. They are asking me to directly handle with maruti suzuki. My brand new car is lying in the showroom for the last couple of weeks. Can someone from the company take notice of my problems and rectify them.

I lost my invoice of maruti wagon r vxi. I purchased it from reliable dhanbad on29/11/2012. But any how i lost my car invoice. I request company to give me duplicate invoice of my car. Car engine numberk10bn4459793 and chesis no-ma3ewde1soo499687. Model of my car is wagon r vxi. This is essential to correct my insurance. By mistake there are printed as maruti wagon r vx.

It almost 3 days and suddenly i felt the need of writing this mail. The quality of cars and the products provided by maruti in india are far far below standard. These people even don, t care about life and death of the people buying their car. Selling best quality things in developed nations and the remaining ones that is the sub quality products to indian customers. I met nearly fatal accident the car was completely damaged. My car (Swift vxi optional model 2017) collided with tata mobile 207. The best thing was it is 2 year old car and the so called airbags didn't open up. Even a single out of 2 (Driver and pilon seat one blew up).
Same time i call to the call centre regarding my issue but none of them pay any heed to my problem and there response is just a formality.
When i was planing to buy a car everyone suggesting me to buy car maruti but my experience worst with maruti.
In future if anyone ask me to suggest to buy a new car i will never recommend to buy a car from maruti.
Moreover the workshop has given 2 to 3 months time to repaired the vehicle. I buy this car from my hard earn money & loan from the bank.
Kindly look into this matter otherwise i will file a case and highlight the service, safety & fake promises of maruti on social media & all other platforms.

I purchased a brand new maruti brezza car {white} on[protected] from hira automobiles, patiala. After a few days i noticed dark white spots on the black parts and the window panes. On carefully noticing they were found on the body she'll as well. I complained the concerned authorities the next day. On checking they agreed and said they would rectify the issue. I left the vehicle at the workshop. When i went to get my vehicle the next day they said we have tried our best but the spots wouldn't go. They rubbed the vehicle and have spoiled the original paint also. I have been requesting them time and again to find a solution but they never respond.

Sir in such a situation i feel very helpless because a company of international reputation is misguiding it's customers. Please find me a solution at the earliest so that i can be at peace.

Here it would be pertinent to mention that they charged me more that what they committed at the time of delivery in terms of processing charges & insurance. Later i also found out that they didn't give any discount when other dealers were offering huge discounts.

I expect that maruti an esteemed company would find an early and judicious solution.

Regards

Satinder kaur
[protected]
Pb 11 ct 0579

I had purchased an alto car in the year 2008. I am currently based in berhampur (Odisha). One of my manual window screen scrolling mechanism becomes unserviceable. I had to take the car to your service center sky automobile in the city. The spare is not available there. I was asked to arrange it from a shop in the city.
It was not available there also. Now rain water is entering into the car and the mat is getting effected.
This is a regular phenomenon here in this city. During my earlier visit for some other work, i had to face the same issue. I had to arrange the spare from a local shop whose cost was approximately 5000/-.
Recently i have purchased a dzire car from the same dealer but now i feel that i have made a mistake choosing maruti over others on the basis of maintenance costs. Others have easy spares availability issues but i feel maruti is suffering from problems of plenty. There are plenty of cars on the road so no spares. It is same situation like others. What is the benefit in choosing maruti?? Request necessary service support please.

Dear sir/ madam,

Please take as a complaint

Ts08gm4915 car met with an accident on 5th september 2019. I had contact varun motors. For body workshop. They had given near by address.
(1-81/3/10/2, rekurthi, jagtial rd, kamanpoor, karimnagar, telangana 505001)

I had given my car on 10 sep 2019 for service center.

It's already past 40days but still car was not delivered.
This is how maruthi services.
I had honda and hundai services was better in time & comitments.

This type of service makes bad impression on maruthi.
Can you please suggest the service center to deliver it as quick.

Thanks & regards
Sanjeev m
[protected]

Hey
I recently bought a new maruti suzuki alto k10. At the time of delivery i noticed a viewable gap on my dashboard near cluster meter. I showed it to sales manager at the time of delivery. He told me to take your delivery now & bring back your vehicle on a day of rear spoiler installation, I'll fix your dashboard at the time of spoiler installation. I took my car & told him to fix my dashboard. He took my car to PDI & gave me back my car saying. This is as per maruti standard. This gap is visible on all other model to.. we can't do anything with this gap.

So my question is to maruti is this how you make your vehicle. Are those visible gap is a part of your design. I paid for proper complete package not for improperly fix car.

I'm jishnu p (Contact number: [protected]) i've given my alto 800 lxi for its 2nd service to the am motors service center at feroke last month. After service i received the vehicle with a body scratch. I made the complaint and they convinced me to rectify by repaint the damage part. But its not yet rectified by them. The damaged parts are back bumber, right side of the body
Vehicle number: kl-65-f-3564.

Dear Ms.Vanitha,

We have remitted money on 05.10.2019 and the same day sent mail with bank debit details, thereafter we keep asking you by phone but, you are asked on Monday UTR number. The same also yesterday 11 am sent by whatsapp. After that today we made many calls and you responded two calls only.

While discussing again you are asking the reference UTR number, I don’t know may be your attitude like. Whenever...

Problem of tightened steering in my vitara brezza bearing no. Ka-27/n-2970

M. A. Somasagar
Oct 14, 2019, 5:02 pm (2 days ago)
To khwaja. Rehman

Respected sir
My name is mujeeb-ur-rahman somasagar, i am professionally lawyer. I am in need of good vehicle for my work and hence i had purchased the new vitara brezza bearing no. Ka-27/n-2970 from rns motors hubli on dated: 07/09/2017.
That, now since from 6 to 8 months, there is severe problem of steering and the steering getting tight day by day.
This problem was complaind by me to rns motors hubli on several times. Now they are saying that the steering component is not available and advised to wait.
Sir, i am facing problems in driving day by day, how many days i will have to wait. This is your company fault and you have sort it out as early as possible. But your company officials telling me for waiting, but the problem is severe and i have to face it day by day.
Please do the need full in the matter and sort out my problem as early as possible.

Thanking you

M. A. Somasagar
Oct 15, 2019, 8:39 pm (22 hours ago)
To khwaja. Rehman

Sir, this is second reminder.
Still no reply from your side

Ac is working in my new baleno car, i buy it 6 months back and only 2500 km runs.in 6 months i raised ac issue 5 times and 3 times visited at service center for ac issue but still have the same issue with ac not working.

In months car the same issue repeated 5 times then what is the benefit for me to buy a new car from maruti nexa. Please correct the ac issue in my car or replace my car because i don't have that much time to go to service station every month for the same issue.

I shaimol sunil, karimugal, ernakulam, ([protected]) i gave my suzuki access 125 (Kl-40-d-5308) to my nearest susuki service centre which is present at veeteejay suzuki, near hill palace station, karingachira. Itself troubling for droping oil from engine. Went to showroom met the service manager they told me to do not take ride on this situation. Will take a approval to replace the engine from the company it will take 10 to 15 day to resolved....