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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 4, 2025
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K
Kannan dcg
from Mumbai, Maharashtra
Jul 12, 2019
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Address: PLA MOTORS DINDIGUL, 624004

I approached maruthi dealer to fix the the ruptured car body on 20 june and they returned on the same night but within one kilometer the car stopped and dealer mechanics used their battery to make it move and assured that bring the car back after a long drive to get the work completely. We exactly followed their instructions but now they are raising sever other issues and making us responsible for the damage of the battery along with stating that it is not included in the warranty us you have installed the gps with unapproved to make things clear it's the hdfc who proposed the loan for that and got it fixed. How can you say it is unauthorized? I had received call from work shop manager on 10/07/2019 and said they are provide compensation to replace the lithium ion battery under cost of rs. 33000-. But i already told before given to the work shop i am not observe any malfunction my car, why this defect will happen of battery manufacturer issue or work man ship, i demand a written proof for the whole issues and written my car as i give. And more over i am not satisfied dealer concern. I didn't get any response for my first escalation.
Maruti Suzuki India customer support has been notified about the posted complaint.
We have a maruthi swift dezire car, no KL40K 2669, 2014 model vxi. Servicing are upto date. In 6.6.19, while travelling, couldnot stop becauze of break damage. Serious issue of that model. Car got accident, we escaped
Now it is under indus motors
We need to get a new car bcz of company issues.
So kindly reply
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    Jacky Jesudhas
    from Mumbai, Maharashtra
    Jul 9, 2019
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    Address: 103 green plaza bangur nagar link road goregaon weat, Mumbai City, Maharashtra, 400090

    I gave my car for denting and painting of the left side after the work got done i went to take delivery of the car they had damaged the right side of the car when i argued with them they were like sir give us 2 days v vll repair it and deliver it to u. They took 4 days again to repair it then too the problem has not been solved. Still i am facing the same problem. Car is not even washed properly from inside. This is nt the first time this is happening everytime i give the car for work job they land up giving me new dents in the car. This is the first time i am complaining bcoz it is a high time nw
    Maruti Suzuki India customer support has been notified about the posted complaint.
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      Priti Vinod Kumar Nath
      from Mumbai, Maharashtra
      Jul 9, 2019
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      Address: Vesu, Surat, 394270

      My maruti suzuki sx4 (Registration no. Gj 05 cq1255) is giving serious electrical/ electronics problem on continuous basis. First time 4month back its centre lock device stopped working. When i visited maruti authorised service centre, they suggested to get it repaired though outside local auto electrican. It was repaired and working also. But recently my main meter burnt as per m/s kataria automobiles, vesu, surat. Root cause they analysed that due to cng circuit over voltage came. One month before only i had done cng tank hydrotest though m/s dhruv motor, udhana surat. Now since more than 10 days i struggling to get my car back, but it is still under repair at kataria automobiles. I hope such a large organization will definitely look into this matter seriously.
      Maruti Suzuki India customer support has been notified about the posted complaint.
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        V
        Vidit Singh Parihar
        from Mumbai, Maharashtra
        Jul 9, 2019
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        Address: 267, PEPTECH CITY, Satna, Madhya Pradesh, 485001

        I have alto k10 vxi 2015 model. I have issue regarding thorottle body. But service centers are there to just make profile by fooling customers. I visited two service centers but the result was same.. The could not find out the problem.. And just doing profit making jobs like wheel alignment wheel balancing caliper pin change.. Who does that i mean there service advisers are lack of any knowledge about cars.. Very disappointed.
        Maruti Suzuki India customer support has been notified about the posted complaint.
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          Ajay Vadher
          from Anand, Gujarat
          Jul 8, 2019
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          Address: AJAYKUMAR K. VADHER, 306 NANDAN, NAVAPARA, MITIYAJ-2, AT-MITIYAJ, Junagadh, Gujarat, 362720

          I have just bought a new car. But just a month after the purchase, there was a problem of engine mounting. So that i fix in the una show room. But after a month, again the same problem began to come. Why is it still going to be just 2000 kilometers and there is no rough access, but why is there such a problem in the new car? I am not satisfied with your service and value for money. You have sold the bad product to me
          Maruti Suzuki India customer support has been notified about the posted complaint.
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            A
            amitkr4484
            from Mumbai, Maharashtra
            Jul 7, 2019
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            Address: Lucknow, Uttar Pradesh, 226016

            Sir
            I have given my car on 2 nd april 2019.
            Waiting for my car for whole summer. Now it seems that i will be waiting for my car for complete rainy season. If cars given on zero dep insurance are taking more than 3 months time. What is the use of such insurance and taking maruti car.
            Sir please forgive me for buying maruti dzire instead of other cars.
            Maruti Suzuki India customer support has been notified about the posted complaint.
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              M
              Mohit Jains
              from Mumbai, Maharashtra
              Jul 6, 2019
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              Address: kaithal road, Kaithal, Haryana, 136034

              My name is subhash chand. I m from haryana cheeka district kaithal. I have s-cross which is standing in maruti claim department from last 10 days. Workers of department are giving me mentally harasment. I m heart patient. I need car 24 hrs in my garage. They said they do not hv part. But i know they are not well at work. They are not understanding customers problem. If they do not have even running board. They are not capable to have this agency. Take a strict action immediately or otherwise i hv to go to the court nd hv to take legal action against agency. I hope u will pay attention.
              Maruti Suzuki India customer support has been notified about the posted complaint.
              Jul 06, 2019
              Updated by Mohit Jains
              My name is subhash chand. I m from haryana cheeka district kaithal. I have s-cross which is standing in maruti claim department from last 10 days. Workers of department are giving me mentally harasment. I m heart patient. I need car 24 hrs in my garage. They said they do not hv part . But i know they are not well at work. They are not understanding customers problem. If they do not have even running board. They are not capable to have this agency. Take a strict action immediately or otherwise i hv to go to the court nd hv to take legal action against agency. I hope u will pay attention.
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                Naman s
                from Mumbai, Maharashtra
                Jul 6, 2019
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                I own a 2015 ertiga zdi with current odo reading as 100k km. I have been facing the infamous problem of hard shifting gears in my car. The issue first cropped up when the car was at about 50k km, the car simply refused to slot into 1st or 2nd gear. The car always required to stop completely to be able to shift to first while sometimes it would go from 3rd to 1st but not from 3rd to 2nd. However the issue got partially resolved when it was repaired at a mass, where they changed the synchronizer rings and charged 8k for that. After few months the issue again came up and now the same mass changed the clutch plate assembly with synchronizers and gave a bill of about 13k. Now the car ran fine for 6 months and the issue has recurred. Also the car has been serviced timely at authorised maruti service centers only.
                This issue is a common problem in many maruti cars namely ertiga dzire swift etc and maruti, being the nation's top car manufacturer should rectify it without incurring any major expenses from consumer's side. Most people buy maruti for its affordable cost of maintenance and reliable cars. They should not breach this trust at any cost, especially in their loyal customers.
                Maruti Suzuki India customer support has been notified about the posted complaint.
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                  A
                  asmalvish
                  Jul 5, 2019
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                  Address: 560001

                  My friend and his wife was travelling from blore to chennai on 26.06.19 n back to blore on 28.06.19 when coming near krishnagiri @ 21 hrs car suddenly stopped and did not get on tried 24 hrs calling centre as well as other maruthi nos but no response hence some how found one mechanic he tried to replace fuse what was avialiable and told not to stop the car till bangalore as it may not stop oncemore if it stops but it came at the above point n car stopped but as it was krishnagiri city we tried 24 hrs maruthi but no response and no other outside mechanic at that time hence after almost stayed in the car after 3 hrs suddenly we inched it got ok and started some how we reached safe but why this i checked in maruthi service centre and replaced all the fuses and checked wiring fault which amount was 1925 rs which should be returned back r adjusted with any other next bill as 24 hrs failed to pick up and maruthi 's breach of promise we are availiable 24 hrs on road service all call proofs are avialiable on mobile nos [protected] yeshwanth car no ka 03 mp 2584 maruthi white alto k 10 2011
                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                    D
                    Diwakar 77
                    from Chennai, Tamil Nadu
                    Jul 3, 2019
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                    Address: 3/15, 3rd street, thirukaumarapuram, Arumbakkam, Chennai, Tamil Nadu, 600106

                    This is Diwakar([protected]). I Bought a car(Brezza) in Rajalakshmi Cars at Vadapalani. I service my car 3 times at Maruti car service at Maduravoyal. When i car service Every time they make damaged something (Front wiping sensor, Back Bumper Guard, Front Driving Seat Door And Bottom of side) in my car and does not do quality service.when i asking about this, he told next time "i will solve this surely" . But last time i told to serviceman for this issues. He is do water wash only. Nothing solve my issues.
                    +2 photos
                    Maruti Suzuki India customer support has been notified about the posted complaint.
                    मेरे car का sarvicing ka problem हुहा... बहोत गंदा काम किया हे ... बिलिंग कूच भी दे देते हे or जो काम नाहीं किया उस्का बिल दिया हे
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                      S
                      Sanchit777
                      from Dehra Dun, Uttarakhand
                      Jul 3, 2019
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                      I had shifted my car from delhi to nagpur due to work.in delhi my car’s servicing was done by m/s rana motors which is a maruti suzuki’s authorised dealership and i have never opted to get it done from outside. This time i searched it and found m/s seva automotive pvt ltd is a authorised dealership in nagpur of maruti suzuki ltd. I sent my car over there for the very first time for servicing and when i went after that for delivery some noise was coming out of my engine when asked the executive (Mr. Dinesh nandurkar) who attended my car told me that this is a very minor noise and will be ok. But it didn’t and continued till date and also started creating problems. I thought it was a battery issue because it wasn’t staring so i installed a new battery. But the problem was still the same. So i thought of getting it checked from m/s seva automotive pvt ltd. I was given a new executive (Mr. Manoj helonde) and i discussed the same thing with him but he told me to talk to the manager (Mr. Umesh rane). When i had a chat with the manager he also told me that it’s not our fault that your car was making a noise and these are the flaws in your car so you can get it done and gave me a budget if ₹20000/-. I am ready to pay for all the flaws in my car but one should at least listen to the customer. They just don’t want to listen. This was the last resort i found through which i can forward my concern to maruti suzuki ltd. Please look into the matter as this is very shocking as well as inconvenient for people like me in new place. What’s the use of the authorised dealership will do the same thing as outside mechanics do.
                      Maruti Suzuki India customer support has been notified about the posted complaint.
                      Jul 03, 2019
                      Updated by Sanchit777
                      Previous job card number - JC19703519 dates 14/05/2019 and for current job card is attached.

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                        B
                        bk priti
                        from Mumbai, Maharashtra
                        Jul 3, 2019
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                        Address: Mumbai City, Maharashtra

                        Respected sir/madam,
                        This is in regard to my maruti 4 wheeler having reg. No mh02by7295.

                        It has gone for servicing at your authorised showroom chaugule industry.
                        After billing, it has come to light that the name of the owner has not been changed in your database. I had transfered the car ownership in my name in june 2015.
                        However the same is not reflected in your database. It still shows the name of the previous owner and hence the bill has not been raised in my name.
                        It needs to be raised in my name: - priti rasputra.
                        I am attaching a copy of rc book of the said vehicle. Please note i need the bill in my name as i need to claim it for tax refund. Therefore the same needs to be done at your end as soon as possible.
                        My email in case of communication - bkpriti.[protected]@gmail.com
                        +1 photos
                        Maruti Suzuki India customer support has been notified about the posted complaint.
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                          S
                          Som Datt Zard
                          from Jammu, Jammu and Kashmir
                          Jul 2, 2019
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                          poor service, unnecessarily delay in providing service at jammu motors, kathua (j&k)

                          Address: Ward No:04, Krishana Colony, Kathua (J&K), Kathua, Jammu and Kashmir

                          Sir, on 30.5.2019 at 12.40 pm, i visited jammu motors (Kathua) j&k for 2nd time polishing my dezire car no: jk08g-512, which took 6 hrs with poor quality. I approached the office for my work they told that shortly you will be attend by the concerned person. After 30 minutes i again approached but i was told that boys are on lunch. At 2.30 pm on person come to me and handed over the key and told that your car in in que for washing but after...
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                          Shipra_Pandey
                          from Gurgaon, Haryana
                          Jul 5, 2019
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                          Address: 70 civil lines pratapgarh, 230001

                          Hi,
                          This is regarding to get registration no. of my car purchased in nov 2011 i have only Callahan copy of it i need to know is it registered or the process of registration of it
                          Its has been more than 8 years and it not on the road. i tried to contact the Agency from where we bought, but that has been closed and tried to contact your customer care too he asked me write a mail and its 2nd time am writing this to you can you please take it seriously
                          Because i thought your company is brand where we can rely on it
                          Hopeing for the solution how to get register my car so that i can use it

                          PFA for the more details

                          Shiprapandey
                          [protected]@gmail.com
                          [protected]
                          +1 photos
                          Maruti Suzuki India customer support has been notified about the posted complaint.
                          Aug 03, 2019
                          Updated by Shipra_Pandey
                          Any Update on this

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                            Shipra_Pandey
                            from Gurgaon, Haryana
                            Jul 1, 2019
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                            Address: h. no.70 civil lines pratapgarh, 230001

                            Hi,
                            This is regarding to get registration no. Of my car purchased in nov 2011 i have only callahan copy of it i need to know is it registered or the process of registration of it.
                            Hopeing for the solution how to get register my car so that i can use it

                            Pfa for the more details

                            Shiprapandey
                            [protected]@gmail.com
                            99104477
                            +1 photos
                            Maruti Suzuki India customer support has been notified about the posted complaint.
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                              I
                              inspprem
                              from Mumbai, Maharashtra
                              Jun 30, 2019
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                              Address: A-48 Gulab bagh Nawada, Uttamnagar New Delhi 8, New Delhi, Delhi, 110059

                              I have purchased a hayate from dwarka suzuki, a-48 gulab baghdad nawada, new delhi during aug 2017 since than it is giving trouble by frequently burning clutch even after 6 regular service still after running a few kms it is stop licking speed and running only 20kmph. They have told me that it was delivered without modification and changed its drum but still facing same problems. Please direct concerned dealer to do needful.
                              Dl 9s bl 1497 engine no. Ara1-115815

                              Prem singh bisht
                              [protected]
                              [protected]@yahoo.in
                              They Couldn't fix in first service, one side pulling, other Suzuki service center told t-steam is bend and Chang handle too.. terrible back pain.. first service centre refusing the problem
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                                satya narayanareddy
                                from Mumbai, Maharashtra
                                Jun 29, 2019
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                                Address: 400072

                                Hi,
                                I have suzuki access 125 cc scooty,
                                I had sane problem like others water filled into airfilter from back tyre, when you drive the bike in rain, cause air filter places exactly in front of back tyre.in other brands honda, hero, tvs this was position is different.
                                I'm requesting you please don't release any other model, before you rectify this issue.

                                Im requesting you all don't suzuki access 125 they have design problem, this will trouble you heavily in rainy season.
                                Maruti Suzuki India customer support has been notified about the posted complaint.
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                                  Tabish rasul khan
                                  from Delhi, Delhi
                                  Jun 29, 2019
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                                  Address: 246A near axis bank shouqat ali road., Rampur, Uttar Pradesh, 244901

                                  I have buy a maruti insurance for my car from akanksha rampur up. When i go for a claim the person attend me give surety of claim on behalf of maruti insurance and take my car after 3 days he says we are unable to give claim and take your car and give written application that u have got your settlement.
                                  After that i talk to his senior but he also say nothing
                                  Tabish rasul khan
                                  Education dept rampur up
                                  [protected]
                                  Car number up22aj3011
                                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                                    Mk Suthar
                                    from Anand, Gujarat
                                    Jun 29, 2019
                                    Resolved
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                                    Resolved

                                    Address: 26/B vaikunth park,behind aashruti tenament, Opp akruti nagar jitodia road, 388001

                                    Amar cars pvt ltd
                                    I leave last month my job
                                    But they dont give me my full incentive
                                    I have very upset to this
                                    Also they dont give epf exit date
                                    In my pf account so i cant
                                    Debit my mony from epf i realy
                                    Heart when i am work they have no complaints from me but still i leave my job for my study they are not support
                                    In case thaere all employees are good but
                                    Syatem and polytica is very bad
                                    Jul 15, 2020
                                    Complaint marked as Resolved 
                                    Given
                                    Maruti Suzuki India customer support has been notified about the posted complaint.
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                                      N
                                      Nileshsharma
                                      from Mumbai, Maharashtra
                                      Jun 29, 2019
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                                      Address: Thane, Maharashtra

                                      I brought suzuki accress 125 scooter from dealer m/s mrp suzuki location ulhasnagar on 19th may 2019 vehicle no mh05 ec2532 after 5 day itself troubling for droping oil from engine. Went to showroom met the service manager they told me to do not take ride on this situation. Will take a approval to replace the engine from the company it will take 10 to 15 day to resolved. Till now i am not get any responce from dealer and the company i am very irrited to your service.

                                      Now i dont want this vehicle i want my money back. Youare not a serious about your job.

                                      Now you take action on this other wise i will go to consumer

                                      Regards,
                                      Nilesh sharma
                                      [protected]
                                      Jul 01, 2019
                                      Updated by Nileshsharma
                                      No responce from your side. I think you peoples are not serrious about your job.
                                      Jul 08, 2019
                                      Updated by Nileshsharma
                                      Not responce till now. Careless peoples are working in this company they can not resolve one issue.
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