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Maruti Suzuki India Complaints & Reviews

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Last updated Apr 23, 2024
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+91 22 2659 0478
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+91 11 4615 0276

Maruti Suzuki India Website

Maruti Suzuki India Head Office Address

1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India
110070

Maruti Suzuki India reviews & complaints page 61

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S
Satya263
from Mumbai, Maharashtra
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delay in delivery of ertiga already booked

Address:Kharghar Navi Mumbai, Raigarh, Chhattisgarh, 410210

Dear sir,

I have a booked Ertiga ZXi from 12th May, 2019 and was told that delivery will be about two months time. However, on enquiry with the dealer, no clear cut answers are being given. In fact, many a time enquiries are not even answered.
Please look into this and expedite the delivery.

Also, I keep wondering the Maruti sales figure are down MoM basis and on the contrary, the delivery of booked vehicle...
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C
chauhank
from Dehra Dun, Uttarakhand
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call for auto engineer through freshersworld .com

Address:No idea

Sir,

I have got mail/ admit letter for two rounds HR and Technical round in South Extension, New Delhi, through Fresher world.com through some consultancy for post of Auto Engineer today.

Is it genuine or fake . Kindly guide me.

Mail is as follows:-
ear Kartik,

We are happy to inform you that your resume has been shortlisted for following job requirement. For further selection...
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D
Dhrupalini
from Pune, Maharashtra
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nexa baleno

I have recently purchased a new nexa baleno (zeta Automatic) from excell autovista pvt. ltd. (baner, pune). To our shock we were delivered a very dirty car externally and internally. We have taken a video and photographs to that effect as proof. Also, the camera for reversing was not functional, which we had asked the showroom to have it installed at an additional cost.
as we inspected the car we found deep scratches on the dashboard...
+3 photos
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R
rajat.garg2904
from Gurgaon, Haryana
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battery problem in 2.5 years old maruti vitara brezza

Address:Ghaziabad, Uttar Pradesh, 201001

I Purchased Maruti Brezza in November 2016, its only @.5 years and battery is not working. Even after paying extended warranty charges my battery is not covered and generally battery comes with 3/4 years of warranty, then why only 2 years with new Maruti car.

My car is fairly new and having battery issues post getting a paid service. Maruti service center has even charged my battery and again I am facing the low battery issues,...
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R
rakesh6187
from Delhi, Delhi
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rc book not issue

Address:Rohtas, Bihar, 821115

I have purchased a car (swift desire vxi) on (17/04/2019)from maruti suzuki (Pearl Cars, a unit of vindhyavasini automobiles pvt ltd.) distt - sasaram, state - Bihar.
the sales person promise me you get the RC book with in 15 days but i did not get yet, when i call to the sales person ( dhiraj kumar) he tell me new story every day, so please help me......
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A
Amit Bansla
from Chennai, Tamil Nadu
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overcharge and car service not done completely

Address:Flat No. 102, Ghaziabad, Uttar Pradesh, 201001

I had visited multiple time Kap Automobile located at Shastri Nagar Ghaziabad to get my car (UP15AY3634) Serviced. I told them there is missing problem in my Car. They took 7000 Rs but missing problem not resolved. i follow up with them & again visited them. In 2nd visit they did head machining & charged 20000rs from me but problem not resolved. i again followed up with them, they said problem is because of CNG then they disconnected CNG...
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B
Bitendra Pratap Singh
from Noida, Uttar Pradesh
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body repair not done in given time

Address:Firozabad, Uttar Pradesh, 283203

Really very bad experience with Maruti india
My car submitted to Maruti workshop Firozabad on 13 april 2019 they give delivery date as 30 may 2019

All the times i complain they close on mail and call but no resolution.

very bad experiance and service from you.

I did not get any mail or call from maruti India even many complaints
And when I call to customer care they put my call on...
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A
Aditya Ishan
from Mumbai, Maharashtra
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service and quality of car

Address:Kalyani motor, banerghatta road, Bangalore, 560076

Further to my complaint after the service where I spent INR 12600, I have submitted the car (KA01MR1767) again at the Service Center near Banergatta road. The guy who went for the test ride touched the under body of the car over the bumper on a bad rough road. If your technicians and employees cannot handle the car properly, then how should I as a customer can trust?

Such a bad experience with Kalyani motors, I will escalate...
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A
alwinraja
from Mumbai, Maharashtra
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3 month take a claim, 3 month finished, not work company

Address:P.L.A. maruti suzuki Theeran nagar Trichy, 620001

P.L.A. maruti Suzuki Trichy, Theeran nagar, TRICHY,
I have Taxi vehicle Swift dzire Tour S, TN48AJ1315, Company its take 3month insurance claim, just almost 10 days work for vehicle, Not ready, it's very worst company, Late work Delayed, processing is very slow, I have one important one 2 month order one material Delayed work, very very worst company please help,...
+1 photos
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F
fijo george
from Bengaluru, Karnataka
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maruti ertiga vxi ac complaint

Address:Kozhikode, Kerala, 673571

I have purchased my ertiga car during october 2016. The registration no is KL 57 P 256. From the beginning onwards its ac not working and 5 times repaired from 2 different maruti service centres.Last time maruti territory manager assured that complaint will not come again. But ac is not working now.Vehicle covers only 28000 km.Kindly make necesary action ....
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M
mithdoc
from Noida, Uttar Pradesh
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poor service and poor compliance from service centre

Address:403 coral b ,shalimar city delhi wazirabad road,gaziabad, 201005

My vehicle no DL12CH 4591 WAGONR, I have given my vehicle to FAST TRACK SAHIBABAD for routine service but after service of my vehicle a lots of problem get started with CNG and AC of my car.three times i have visited to fast track sahibabad but my problem is not resolved .yesterday i made a complain again to fast track sahibabad but they are telling that they have a more rush so they can not entraitain today ( 16.06.19). so what i hv to do...
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I had a strange incident of Maruti Swift 2017 vxi, this car has been serviced on time and was under warranty, while driving on the middle of the road, engine got cracked with loud sound and oil start over flowing. Had to tow the car to the maruti workshop after inspecting and detailed evaluation they said they would replace the engine with no cost. Maruti should replace the car as the engine got crack how do we know other parts are well and...
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S
sumitmishra76
from Mumbai, Maharashtra
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service center not accepting the vehicle

Sir, I owe a vitara brezza whose rear glass broke. When I went to Paramount motors at kashimira in Mira road at Thane, Mumbai, I was told that the Suzuki company has told them not to accept any vehicle. I just want to know whether it is really true or not and if it is then your company 's claim about service is all fake making us loose such a long time trust in maruti...
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U
UMESH ROKDE
from Mumbai, Maharashtra
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2 nd complaint fraud while claiming insurance

Address:B.R.T Premises. Plot No. 157 & 158, Akbar Camp Road, Next to Ganson, Thane West, Thane, Thane, Thane, Maharashtra, 400607

I did not get any responce on my previous complaint that is as below:

Hi Team,
I have made with accident on 1st June 2019 at thane and immediately I have tow my vehile to the 'Navneet Motors Thane' because the vehicle was not getting started. Akshay Chaugule is the executive who is attending me and from the time I drop my vehicle to the service station he is saying 'your towing will not cover in insurance because the...
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N
Nehal Naik
from Mumbai, Maharashtra
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maruti dzire

Address:E, Shastri Road, Surat, Gujarat, 394601

I am Nehal Naik from Bardoli, have i have bought a new dezire in july 2018 but i have a very bad experiance with the car specially the suspention of the car are of worst..i have never seen this kind of suspention.when ever car cross the speed breaker its fell like there is no suspention in the car ever when ever the tyre passes from the reflectors of the road the sound was horrible..i jenuanly feel like a chested by owning this car.
...
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K
KR Chamoli
from Delhi, Delhi
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gear is not working//new wagon r lxi (cng)

Address:110091

Hi

I am fed-up with the MARUTI…
I have purchased new Wagon R LXI (CNG) in the month of January 2019 and within 6 month the problem is occurring.

I am unable to understand where to go and to whom I COMPLAINT regarding this.
Yesterday morning (08th June 2019) I tried so many calls to Customer Service / also Gazipur Customer Service head (Mr. Amit) that my vehicle is not working but after so many...
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S
singla01
from Delhi, Delhi
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unresolved problem of gear box in swift dzire

Address:DK Road, A 99 first floor, Mohan Garden, New Delhi, Delhi, 110059

I have purchased Swift Desire VXI in Nov 2016. There was some problem in gear box on day one. I had discussion with dealer and get revert that its because of new one. After that i have given car for service along with gear box issue 5 times. All the times, car revert to me post 10-15 days saying that now the problem resolved. But still, i am facing the a lot of problem with gear box. Car registration number is DL8CAP2035. Purchases from Krish...
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U
UMESH ROKDE
from Mumbai, Maharashtra
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fraud while claiming insurance

Address:B.R.T Premises. Plot No. 157 & 158, Akbar Camp Road, Next to Ganson, Thane West, Thane, Thane, Maharashtra, 400607

Hi Team,
I have made with accident on 1st June 2019 at thane and immediately I have tow my vehile to the 'Navneet Motors Thane' because the vehicle was not getting started. Akshay Chaugule is the executive who is attending me and from the time I drop my vehicle to the service station he is saying 'your towing will not cover in insurance because the battery is not in good condition' but here I am not getting the coincident that exact...
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K
K Parameswaran
from Pune, Maharashtra
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cars india sold damaged car as new car - reg

Address:Tiruvallur, Tamil Nadu, 600071

I have been following up since March 18th 2019 on my complaint to both Maruti and their dealer. I then sent legal notice to both Maruti and Dealer – No reply from Maruti and the dealer denied my complaints.
I have escalated to Maruti and after multiple escalations Maruti facilitated a conference call with dealer around April 2019 – Madhu (Dealer Representative), Saravanan (Maruti Sales Manager Chennai) were in the discussion. It...
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S
savina
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rc and hsrp issue

Address:Kohinoor park, Ludhiana, Punjab, 141012

Dear Sir/ Ma'am

I have purchased Baleno from nexa (stan Pvt Ltd, Ludhiana) on[protected], Car no.- PB10GZ7406.

RC of my car is still pending.

Now dealer is asking me to get HSRP fit first and then they provide me RC.

When I visited nexa showroom for enquiry( before buying car), I asked them about HSRP and they said they would get everything done from their end. Now they are asking...
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