Maruti Suzuki India Complaints & Reviews

I purchase maruti new swift lxi in june 2018 reg no. Dl8cau 3739 from dd motors wazir our. On the time of delivery i told to mr rajinder the sales person of maruti the colour is differ but he said colour is same due to angle of light they looks differ.
I went to body shop of maruti on 1 april 2019 and they said the colour of bumber and body is differ
But there is no person who look in this matter

நான் கடந்த 05/03/2019 அன்று நெல்லை, தென்காசி ஆதி மாருதியில் மாருதி ஈகோ வாகனம் வாங்கியுள்ளேன்.வண்டி டெலிவரி செய்யப் படுவதற்கு எட்டு நாட்களுக்கு முன்பே, கம்பெனியின் பிரதிநிதி உதிரமாலை என்பவர் மூலம் அவர்கள் கேட்ட தொகை (கடன்தொகை போக, வாகனப் பதிவுச் செலவு சேர்த்து) ரூ.1, 23, 000 (ரூபாய் ஒரு இலட்சத்து இருபத்தி மூன்றாயிரம் மட்டும்) கொடுத்து விட்டேன். Temporary registration செய்து, ஒரு மாதம் முடியும் நாளான நேற்று அவசரம் அவசரமாக வாகனத்தை தென்காசி வட்டாரப் போக்குவரத்து அலுவலகத்துக்கு வரச் சொன்னார்கள்.காலையில் வாகனப்பதிவை முடித்து விட்டு அனுப்பி விட்டனர். நானும் வண்டியை எடுத்துக்கொண்டு, பணிநிமித்தமாக நூற்றைம்பது கி.மீ தொலைவிலுள்ள நாகர் கோவிலுக்கு வந்து விட்டேன்.இன்று காலை (01/04/2019) மறுபடியும் நெல்லை ஆதிமாருதி பிரதிநிதி திரு.உதிரமாலை என்பவர் எனக்கு போன் செய்து நேற்று ஆன்லைன் பிரச்சனை காரணமாக rto அலுவலகத்திற்குப் பணம் போய்ச்சேரவில்லை, எனவே மீண்டும் நீங்கள் rto அலுவலகத்திற்கு வண்டியுடன் வாருங்கள் என்று அழைத்தார்.ஏற்கெனவே temporary registration செய்து விட்டு பேப்பரைத் தராமல் இழுத்தடித்தனர்.போன வாரம் வாகனத் தணிக்கையின் போது எனது மாருதி ஈக்கோ வாகனத்தை நாகர்கோவிலில் அதிகாரிகள் பறிமுதல் செய்து விட்டனர். பின்பு ஆதிமாருதி கம்பெனியில் கெஞ்சி கூத்தாடி temporary registration paper ஐ வாங்கிக் கொடுத்து வண்டியைத் திருப்பி எடுத்து வந்தேன்.மேலும் கம்பெனி தலைமை அலுவலகத்திலிருந்து போன் வந்தால் பத்து மார்க் போடுங்கள் என்று வற்புறுத்தினர்.இவர்களிடம் வண்டி வாங்கியதிலிருந்து மன நிம்மதியை இழந்து விட்டேன்.இதுகுறித்து மேற்படி ஆதிமாருதி நிறுவனத்தின் செயல்பாடுகளை தீர விசாரித்து, நடவடிக்கை எடுக்கும்படி கேட்டுக் கொள்கிறேன்.நடவடிக்கை எடுக்காத பட்சத்தில் நுகர்வோர் பாதுகாப்புச் சட்டத்தின்படி வழக்கு தொடருவேன் என்று தெரிவித்துக் கொள்கிறேன்.

எனது முகவரி :
நெ.ஸ்டீபன் சத்யராஜ்,
த/பெ நெல்சன் ஐயாத்துரை,
5/3/22 (1) பொன் அன்பகம்,
நெல்லை மெயின் ரோடு,
கீழச்சுரண்டை - 627859,
திருநெல்வேலி.
Contact : [protected],
[protected].
Email : [protected]@gmail.com

I was purchased a new car wagnor vxi plus from peaks auto nanak nager jammu today i was face a big issue is duplicate tyres maxis company my purchasing date is 17september 2018 today i was looking my tyres small small bubbles inside in tyre this is big surprise for me kindly please change my tyres i want a new tyres any company like mrf ceat applo fit in my car please solved my problem my car number is jk02ce3049 very very poor performance maruti suzaki
Peaks auto company immediately change my tyres other wise i was stickly action my contact number is [protected] please contact me immediately
Warm regards
Danish gupta
Jammu city

I reena sharma ro anandpur sahib, distt. Rupnagar regret to inform that i am extremely dissatisfied with dealings of ms lovely auto, nawashahar, punjab as the my car no. Pb16e1243 is having problem of shockers and fan belt and the same has been already intimated to the workshop manager and other higher authorities but the problem still persist even after three services. Kindly resolve the issues so that the matter may not be escalated to further higher level.

Reena sharma
[protected]
[protected]

Hi,

Actually, i have claimed the insurance for my car (Vitara breeza) but when i have received my car is in worst condition.

There are lot of spots on the body and the paint color is not matched.

I have escalated this case to showroom manager but he was very unprofessional and i havent got any positive response from them.

This is totally harassment to the customer.

Kindly intervene and provide me the resolution.

Regards,
Balram yadav
[protected]

Ear sir /madam,

I have booked maruti swift dzire-vdi 23000/- thousand rupees on19/01/2019.

Now this time i unable to take the car because my father serious illness.

When i applied for car cancellation to the dealer he told me deduct 5000 rupees of my booking amount.

When i asked the dealer why are you deduct 5000/-rupees he told me it’s a cancellation charge.

This amount cancellation charge can not be accepted anybody sir

Please return back my booking money rs:- 23, 000/- (Twenty three thousand) as early as possible.

Thanks

I had purchased s-cross zeta from bharati motors pvt. Ltd, h. O. Bongaigaon, dist - chirang invoice no - nxa/18-19/0245 on 12/12/2018 but due to poor quality and manufacture defects i had to go for painting the new car for 3rd time from the date of purchased, which is odd to me. I have lost so many time in that matter and physically and mentally i have suffered. Therefore, i am complaint this to exchange the s-cross zeta car with new s-cross zeta car with new insurance policy and district transport office new car registration with accessories that i have in my car.

I, manvendra singh having car maruti ertiga mp06ta0837.
On 15.03.2019 sh satish rajput came to my office and collect insurance premium with the promise to deliver the policy to me within 5 days. Despite various calls to him as well as to insurance cell at prem motors office at ag office gwalior. Insurance policy have not been received to me. Due to which i suffered loss of rs.30000 in the business. We request you to provide my policy along with compensation amount.

Sunil navinbhai patel booked maruti etriga on 12 dec 2018 at atul motors jamnagar, delivery time given by autl motors at time of booking is 6 weeks, till today i have not received delivery. How maruti suzuki is taking orders if they do not have production of ertiga to sell. After many complains to maruti and there teritory sales manager aporva sharma not reply from company. Very very disappointed with maruti suzuki which is biggest car manufacturer in india. I hope my complain on face book reaches sales manager and customer care manager at maruti suzuki.

Yesterday i went for my baleno service in venkat motors hassan (8days back booked for service)
I told to replace my side mirror with cap, they did with different colour...
Billed 10350₹ overall. If i went private service centre it could be only 5000₹.
This staff was so rude they handle everyone’s car so rudely and they work for loot to people.
Staff doesn’t have respect on their job...!

Hi Team,
I am using Maruti Celerio ZXI model since last 4 years.
And I am very disappointed to say that I am not happy with the Car as recently I meet an accident whose pictures are attached below. On front seat both me and my fellow tucked our seat belt but during this major accident, none of air bags got opened.
By God grace we got lucky that none o[censored]s got major injury. But still what kind of services and body parts you guys are providing.
Please take necessary action and provide me contact details whom I can consult regarding this.

Please see the attached picture to understand, how major was the accident.
I didn't paid extra for seat belts so that when its require it will not opened.

Hi,

My cousin in working in maruti suzuki kapico motors india private limited showroom, at chennai kilpauk, they didnt give 3 months salary to all employees working there, when people are asked for salary means they are giving multiple reasons and also didn't give refunds for some customers, all are middle class family members, when they are asking for salary means they are not responding.

Request you to take immediate action and do the need to all employees.

Below is the address and image of the company

Kapico Motors India Private Limited
Address: Beside Perfect Digital Media Resources, No. 309, Poonamallee High Rd, Kilpauk, Chennai, Tamil Nadu 600010
Phone:[protected]

Thank you

Hi,

I purchased my baleno 3 months back run only 3500 km's and my front left tyre apollo r16 burst. Comptely flat in a min, this for sure feels like the issues people have reported of and knowing this issues persists nexa has sold a vehicle to me with the same brand of tyres and risking my life now? Is this justifiable? I would like to know what is the solution to this now cause i have a messed up tyre now sold to me and company will ask me to pay for new one for sure which i am not willing to at all

Sir
I purchased breeza last year in june l am facing problem related to closing of door is not smooth i got two of my free service at that time also i told about this problem but it's not resolved. Today i came for third servicing i told about this but to my surprise i got reply that breeza is having this problem and you have to close door forcibly always. Why this issues was not tested by maruti.
So it is my request to you...

Dear sir
I am fr. John s from kanyakumari district, karode village, i am a priest. I had bought a maruthi wagonr car (Tn 75 ae 4880) vehicle from srivatsa, nagercoil last april 20th 2018. And i bought a maruthi alto 800 car for my sister in the month of january 2019. Through me two of friends also bought maruthi swift and marithi ecoe respectively from srivatsa, nagercoil. After using 10 months the car, wagonr i would like to change my vehicle and i contacted to srivatsa nagercoil and from there mr. Johnsly (Gm) suggested me to exchange with maruthi brezza. He told me that there was one 2018 manufactured model maruthi brezza available. He told me that the on-road price of that vehicle was rs. 1070000/- and he promised me so much offers. I have booked that vehicle by giving rs. 11000/- on 19th february 2019. Then he put rs 440000/- for my old vehicle wagonr. The next day (20th february) he gave me the new maruthi brezza red color vehicle. I was asking the real payment and offers for the vehicle day by day 21st february onwards. But he was skipping all my request. Finally on 12th march he sent one payment list through mr. Shanker. It was utterly different from what was told by mr. Johnsly (Gm). Really i was shocked. And i asked mr. Shanker and mr. Johnsly about that but they both blamed me and confused me. They put different price and without all the promised offers for that vehicle. On 15th march i went to srivatsa, nagercoil showroom and met mr. Johnsly (Gm). He and his team did not consider me. I had given the cancellation request to gm. He received it and told me that he would give me the money of old vehicle and booking amount. Altogether rs. 215500/-. Mr. Johnsly promised me that immediately after taking the vehicle back he could refund the money to my bank account. He sent mr. Sivathanu with the same promise and took back the vehicle (Maruthi brezza) on 19th march. I was asking the money on that day. They do not refund the amount till now. As a priest i need to do so many works. Because of this problem i feel so sad and i cannot concentrate my works. I telephoned so many times to mr. Johnsly but he did not pic my call. I need the money now itself otherwise problem will become serious. My people will come with media and press to your showroom. So kindly i request you to make solution immediately. Here i attach with account details and copy of cancellation request thank you
Yours sincerely
Fr. John s
Kottaiyathuvilai
Karode p. O
Kanyakumari -629151
Ph : [protected]
Email : [protected]@yahoo.com

While purchasing new access 125
They issued flood affected one they cheated us. While in first service they forget to screw the seat dickey. While we open it comes out totally their service is very poor.
So we found flood affected mud inside the engineparts under seat. We complained rajavalsam suzuki near s. D. College. Kalarkode. Alappuzha they treat us badly. Now its headlights are not working it shows many complaints. We need suzuki responsible for this.

To
Mr. R s kalsi
I bought new maruti suzuki ciaz delta petrol on 11 july 2018 from nexa max autos sangrur, punjab. At the time of showroom manager mr. Amit baruta made a deal with me that he will give me discount of ₹10000/- or any accessories. Bcoz another dealership give me more discount than nexa max autos sangrur, when i asked for money or accessories he told me that this money or accessories will give you after the approval of our md. By time being i often went to showroom but he is practising that come next time or we will call you.
Another day when i went to showroom that time the thing came in my knowledge that manager mr. Amit baruta left job and new showroom manager mr. Sidhu joins. I went to him and talk about my situation that time md. Mr. Ajay garg also there and he give me full assurance that he will adjust my payment in accessories or give the cash to me. But he also did the same as old showroom manager did. I filled a complaint 3 times on maruti nexa complaint number but no one dare to solve my problem.
Thing is that dealership continually doing fraud with clients. No one take any action against them. They thug the innocent people. So kindly look into matter sir. We indian trust maruti more than any other brand in india. These are references no. Of my complaints
Nx[protected].
Nx[protected].
N[protected].
Kindly resolve my problem sir

N s dhaliwal
Advocate

Hi,

My cousin in working in maruti suzuki kapico motors india private limited showroom, at chennai kilpauk, they didnt give 3 months salary to all employees working there, when people are asked for salary means they are giving multiple reasons and also didn't give refunds for some customers, all are middle class family members, when they are asking for salary means they are not responding.

Request you to take immediate action and do the need to all employees.

Thank you

I had given my car for service on 16th march 2019 at 11.00 am for my regular service and got my car and got my car at 6.00 pm. The next day i saw my car and my cars headlight parking bulb was missing. I want to that which of service maruti is giving us. We are giving our vechicle for service and they are stealing our cars parts. Plzzz give me the answer. I am not satisfied by the service. I had given my car to sai service, borivali (E), dattapada, mumbai

On 3rd march, i went to book for a swift diesel car at popular vehicles at anna nagar and experienced a very poor service by all staffs over there... I have never seen such bad customer services. Hence, i cancelled my booking post paying the advance seeing their response levels. They did not give the advance payment also fully knowing the reason why i had cancelled. Very bad experience and wanted to bring it up to your notice. Thank you