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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 18, 2025
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K
from Kumaralingam, Tamil Nadu
Jun 12, 2018
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Address: Madurai, Tamil Nadu, 625009

Hi, i am rakesh kumar k. S. J from madurai, tamil nadu. I am having suzuki swift vdi and last l left my vehicle for servicing due to air conditioning complaint in madurai abt service station, unfortunately i left my sunglass in my car itself and the sunglass was missing when i received my car after servicing... I used to gather my things while i give my car for service, this time unfortunately i missed to gather... I complained to them and in service station (Mr. Vignesh mohan) they are not properly responding... I anticipate ur reply... Please take action
Maruti Suzuki India customer support has been notified about the posted complaint.
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    A
    Ashutinker
    from Gurgaon, Haryana
    Jun 11, 2018
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    Sir/madam
    Maine swift 2018 car li thi uske 10 din baad se break problem hone lg gyi maine dinco service m dikhaya but uske baad bhi isme prblm meri car mujhsse jyada dinco m khdi rhe h meri car ko 15 se jyada baar car m change kia unhone sare parts vghra sb change kr die but fir breaking problm solve nhi ho rhe h m is car se bht jyada preshan ho gya hu so plzz. M is car ko use nhi krna chata m is car se bht jyada preshan ho gya hu her 10 days m meri car me prblm aajati h or ye prblem solve nhi ho rhe h m is maruti swift se bhot jyada preshan hu is maruti swift se gandi car maine kbhi use nhi ki m is car ko use nhi krana chata so plz meri jrurat puri kro
    Maruti Suzuki India customer support has been notified about the posted complaint.
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      M
      matloob hussain
      from Delhi, Delhi
      Jun 11, 2018
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      Address: New Delhi, Delhi, 110022

      Dear all

      I have done my service from rana motors service center okhla new delhi recently. But service is not up to the mark and noted several complaints after service i. E. Engine oil not changed, mileage reduced, pickup problems and washing etc. I have noticed to manager several times but no result. I have paid for all above and more.
      Kindly take immediate action.
      Maruti Suzuki India customer support has been notified about the posted complaint.
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        P
        Paresht
        from Visnagar, Gujarat
        Jun 9, 2018
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        Address: Panchmahal, Gujarat, 389001

        Being top most car provider i never expected this kind of worst service from your service centre at godhra...
        People are doing kho kho
        They dont cwre about time and energy of the customer.
        I visited to buy one small thing for my car. One person said to go to store behind service centre then store manager said ask advisor for job card and he was not ready to call advisor.. Hence i go back and ask office for job card from their i come to know you find out advisor.. Finally i found one
        Ii have visited many service centres but this one is worst even worst staff they have.
        I hope they will improve little bit...
        Maruti Suzuki India customer support has been notified about the posted complaint.
        Purchased new swift vxi on 03.05.18 till now not received body cover and number plate even after many follow ups. Worst response from show room and even manager is useless.. Kindly help ..branch name : BIMAL Hoskote branch
        Manjugr's reply, Jun 5, 2018
        Not received body cover and number plate even after so many follow ups.. It's more than a month
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          V
          Vishal Sainiadvocate
          from Karnal, Haryana
          Jun 9, 2018
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          Address: Kurukshetra, Haryana, 136118
          Website: www.marutisuzuki.com

          I purchased new dezire on 25/6/2018 from date of purchase itself there was abs warning lights i have video recording of that also after second service they came to know that there is abs lights on in the car maruti enginers tell that its a minor issue and fixed the abs lights then after sometimes i had issues with breaks when i press breaks sounds come from break annoying sound i reported this incident to service incharge "aman" karnal motor kurukshetra"after that he assigned a person to me who said
          "ye to sab new dezire me problem hai akdum se breaks marte hai abs motor awaj karte hai " its not major issue
          I trusted his words since he is maruti employee

          Now condition was breaks were hard to press and sounds come when we press break but after a conversation with maruti employes they satisfied me you can check demo car it will also make same breaking noise

          Then on 30/05/2018 my car on running road (Breaks failed (I have video recording from dashcamera as proof) and the stearing failed to respond and my car got unballanced and it meet with accident
          Iam badly injured in that
          Maruti Suzuki India customer support has been notified about the posted complaint.
          Jun 09, 2018
          Updated by Vishal Sainiadvocate
          My Vehcile Number is HR 07Y 3499
          Car manufurting defult
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            J
            jenadebasish
            from Mundi, Madhya Pradesh
            Jun 8, 2018
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            Address: 496111

            Dear sir i have purchased one alto k 10 car in 13/12/2017. But due to some problem it was accident in 13/05/2018. I have submitted its in maruti servicing center and after one month it was delivered to me. But at the delivered time my music system was not available when i asked they told me it has some problem so that it will be send to maruti head office. But 1 month happened i am not getting my music system till now when i asked service engineer they told me wait. They will not told me exact news always wait some days.

            Kindly do some need full action and suggest me actual what happen and when will be it will be ready to deliver then i am not continuous follow up.

            With regards
            Debasish jena
            [protected]
            Maruti Suzuki India customer support has been notified about the posted complaint.
            Dear Sir After complained my issue till now no body neither called me nor solved my problem. Till now problem is not identified. Kindly do some needful action.

            With Regards
            Debasish Jena
            [protected]
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              A
              anand49
              from Mumbai, Maharashtra
              Jun 8, 2018
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              Address: Ahmedabad, Gujarat, 380003
              Website: katariaautomobile

              I had put my ciaz rs diesal car for service on 7th for reguler 60k service they have told me to get back car in evening 5.00 clock when i go to pickup my car that time i got some dent on the rear side of fender.
              And the supervisor tell me that he will do by tommorow. But today in the noon he call me and told that it will took more 1 day..
              This is not the way to work..
              Even more the service is very pathetic.
              Car was not poeprly wash.
              Maruti Suzuki India customer support has been notified about the posted complaint.
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                A
                Antil6350
                from New Delhi, Delhi
                Jun 8, 2018
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                Address: Sonipat, Haryana, 131001

                Hi
                I m using a maruti suzuki car wagon-r which is regularly serviced by maruti authorised dealer m/s jagmohan automotives, sonipat. Despite of spending hefty amount of car services, my car is in pathetic condition. Jagmohan automotive team are very much irresponsible and have done negligent acts during servicing of my car because of which my car is is pathetic condition. Even i highlighted this matter to ceo of maruti suzuki but all in vain. Kindly spread this message to millions of layman buyers of maruti suzuki so that they think before buying maruti suzuki cars.

                Thank you
                Kuldeep antil
                Sonipat, haryana
                Car reg no:hr10z-9397
                #[protected]
                Maruti Suzuki India customer support has been notified about the posted complaint.
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                  B
                  Banjo1234
                  from Pune, Maharashtra
                  Jun 7, 2018
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                  This is about a maruti ritz car that i bought from maruti true value. On the day of the delivery i found the car had major issues with the clutch and ac. On raising concern the dealer asked me to accept the delivery and promised me to fix the ac and clutch issues in due course of time during the free servicing. It turned out to be total false promise and lie and i was later told that all of that would be fixed but i will have to bear all the cost for that. The issues with the vehicle is so much serious that i have problems driving the car, starting the engine and most importantly the mileage which is not more than 8-9 without ac. This is a major cheating on the part of maruti true value and i am not being able to use the vehicle because of these issues.

                  Vehicle no : wb06j1621
                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                    A
                    Aasif Wani
                    from Ambala, Haryana
                    Jun 7, 2018
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                    I have purchased ignis delta on 27 feb 2017 through peaks srinagar. Within first 5000 kms the clutch turned faulty, got replaced at peaks srinagar, at 10000 the brakes failed, got replaced at jamkash kupwara, thereafter at just 20000, the clutch problem recurred has been repaired on tuesdayjune 5th at srinagar, unfortunately the clutch is problem is persistant, the bill has been charged exhorbitantly, being a professional private advocate it has caused mental agony loss of time for giving defective car for valuable money, precious time, it amounts to criminal breach of trust, deficiency of service, you are advised to indemnify me otherwise i will move to the apex court of india visa viz print media and electronic media against such a faulty product of nexa.

                    Asif wani advocate
                    J&k high court srinagar.
                    [protected]
                    [protected]@gmail.com
                    Maruti Suzuki India customer support has been notified about the posted complaint.
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                      M
                      mkvyas1963
                      from Vadodara, Gujarat
                      Jun 6, 2018
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                      Address: Vadodara, Gujarat, 390005

                      Dear sir we have serious complain regarding my maruti swift desire car demege cover in bajaj insurance which taken from your company reccomandation
                      we have some good relation with your esteem dealer m/s amar car pvt ltd baroda situated in gorwa
                      since long back we baught three or four cars from them they provide good service due to this track record we are regular servoice our all cars from them, but last year in october month when we go for service and some maintaince work under cover bajaj insurance but this time surveyer taken photo and advise us to renew policy and take ncb then next time do the needful now some how business & my son marrige fuction we apporoching in may 18 but this time your dept refusing to do same work . We shocked how this will traeat us we are extemely sorry to complaing this thing bcoz we had good relationship with maruti suzuki motor ltd since 2008 but

                      this is time very shocking to heard this type of rudy replied from your end this is not quetion of rs 35000/ expense but why we take vehical from your company expliand us
                      hoping favarable reply from your end
                      thanking you
                      mukesh kumar vyas baroda
                      my car number is gj06hs1133 swift desire
                      Maruti Suzuki India customer support has been notified about the posted complaint.
                      Jun 06, 2018
                      Updated by mkvyas1963
                      insurance not cover by bajaj company from
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                        B
                        bgershome
                        from Chennai, Tamil Nadu
                        Jun 6, 2018
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                        Address: Kanyakumari, Tamil Nadu

                        I purchased the maruti suzuki zdi+ on feb 22 2018 there was a sound occurring while applying brakes and sometimes unknown voice like small thunder due to fear of driving the vehicle and to the safety of me and family members i made more than several times to the company at nagercoil, thuckalay but the complaint was not rectified till date. While today i was driving same jerking and noise occurred and i halted the vehicle and found the car started burning within a second the whole car went on flames and with the help of fire engines the car become a skeleton and totally burned. Hence this complaint. Vehicle taken from shrivasta maruti. Nagercoil. There is no life safety measures for this vehicle maruti zdi+.
                        +1 videos
                        Maruti Suzuki India customer support has been notified about the posted complaint.
                        Respected Authorities,
                        I ... inform you that i have baught a new baleno car delta 1.2 on date of 26 april 2018 and On 1st june 2018 near about 4am car caught fire itself in garag. I have filed a complaint with the police for the incident. The cause of fire is not known as yet. The fire has resulted in total damage to the car.
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                          A
                          from Ludhiana, Punjab
                          Jun 5, 2018
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                          Address: Ludhiana, Punjab, 141001

                          My new baleno carcaught fire on jan 10/18
                          more than 5months ago company is unable to solve all isuues
                          authorised service station of maruti exchang orignalparts from our car
                          in 4-5 months car was deposited many times in service station but complaints are still pending

                          very poor service, very poor quality, poor quality of staff

                          Ankit
                          [protected]
                          Maruti Suzuki India customer support has been notified about the posted complaint.
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                            9
                            from Hyderabad, Telangana
                            Jun 5, 2018
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500017

                            My vehicle no frame no - mb8ng4bjdj8306653
                            Sir, i am p. Rahul. I have bought the suzuki gixxer sf fi abs on april 26th. I have given my first servicing on may 26th by completing just 700 kms. After that i'm getting a squeaking sound from my front disc. I have gone to the service centre more than 4 times. All the time they clean and grease the disc and give it back to me. After travelling 5 kms the sound is back again. But the real problem is the disc and brakes are colliding and giving the sound. But none carws. The service centre is 15km away. I am going regularly regarding this complaint. But none is fixing the issue. This is not what i expected after spending 1.2l on a premium bike. I want you to take this complain seriously. Please sir
                            ([protected], [protected]@gmail.com) - my contact details
                            Jun 18, 2018
                            Complaint marked as Resolved 
                            Within a few days my complaint was resolved. Thank you Suzuki
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                              G
                              Gurpreet singh kanwal
                              from Delhi, Delhi
                              Jun 5, 2018
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                              Address: New Delhi, Delhi, 110005

                              Ever since i have purchased this vehicle i have had issues with the gear downshifting between gear 3rd to gear 2nd and gear 2nd to gear 1st the synchroniser ring was replaced once on (21113 kms) on 12/7/2016 then again on 31/01/2017 when the vehicle had done 25205 kms even disc clutch and clutch assembly were replaced then. My vehicle has done less than 35000 kms. I. E less then 10 thousand kms since the last clutch and synchronisation ring replacement and the problem has reoccurred.
                              I too have been driving various cars over the years including some maruti vehicles, but never have i had such issues. Please take a serious look into the matter, i have done some reading on the internet and realised that mine is not a one off case; that this problem with synchronisation rings is pretty commonplace with ertigas.
                              On my last visit to dd motors mayapuri i had a rather unpleasant experience with the service head
                              Maruti Suzuki India customer support has been notified about the posted complaint.
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                                R
                                rakhi more
                                from Mumbai, Maharashtra
                                Jun 5, 2018
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                                Address: Mumbai City, Maharashtra, 400706

                                I received below email. It seems like fradulent email.

                                This email has been sent to you by freelancer avinash kumar through shine.com
                                Senior engineer, it, administration, production

                                Exp: 2 - 9 yrs salary: 0.5 - 6 lpa
                                Location: all india
                                Apply now
                                India limited nelson mandela road,
                                Vasant kunj, new delhi-110070.
                                Email: [protected]@gmail.com
                                Ref: "maruti suzuki" direct recruitment's offer.
                                Your resume has been selected from job seeker site for our new plant. The company selected candidates list for senior
                                Engineer, it, administration, production, marketing and general service departments, it is our pleasure to inform you
                                That your resume was selected as one of the candidates shortlisted for the interview. The company suzuki is the best
                                Manufacturing car company in india; the suzuki company is recruiting candidates for our new plants in delhi, bangalore,
                                Pune and mumbai. Your interview will be held at the company corporate head office in new delhi on 23rd of jun 2018. You have
                                To come in our company corporate office in new delhi. Your offer letter with air ticket will be sent to you by courier
                                Before date of interview. The company can offer you a salary with benefits for this post 40, 000/- to 2.00, 000/- p. M. +
                                (Hra + d. A + conveyance and other company benefits. Take note: the designation and your job location will be choosing by our
                                Hrd. At time of final process. You have to come with the copies of all required documents below.
                                Required documents by the company hrd.
                                =
                                1) copies of qualification documents.
                                2) copies of experience certificates (If any)
                                3) copies of address proof
                                4) two passport size photograph.
                                =

                                Regards
                                Mr. Shinzo nakanishi
                                Director of employment
                                Reply to this email: [protected]@gmail.com
                                Maruti Suzuki India customer support has been notified about the posted complaint.
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                                  Dinesh Saluja
                                  from Pune, Maharashtra
                                  Jun 4, 2018
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                                  Address: Hisar, Haryana, 125001

                                  Complaint against -:modern auto mobile hisar.

                                  Ist incident happened when i traveled with my car from gurgaon to hisar and tyre got burst on the way and when i go to maruti dealer in (Hisar modern automobile hisar) first they said we send it to the manufacturer company (Jk tyre ind ltd) and in advance they said that they reject this tyre for the replacement but we are sending this tyre to the company and after two days they said tyre got rejected for the replacement and give me only the 50% money for the replacement and i have to bear the rest of the money. My tyre was in the guarantee. Kindly help me to get the full refund of the tyre.
                                  2nd incident was happened on 31st may 2018 my car maruti s-cross got stop on the way in delhi while i driving from noida to gurgaon. I tried many time to start my car but it doesn't start and after multiple tries i feel the smell of diesel and when i get down of car the diesel was coming out from the car and when i checked i saw that the diesel fuel pipe was out from the diesel filter inlet 5-7 liter diesel i think drown on the road and it may lead that the car caught fire or anything happened with me or my fellow it was a blunder mistake which was made by the service center personal and when i call to the service center first they ask when your car got serviced i replied that in april and they said sir if the car serviced in last month and your car run already 3000 km after service than this is not our fault what the logic is this. May be the pipe got stuck somewhere and when pressure comes it comes out from the filter wich was not properly fitted at the time of service. Kindly help me to get the claim for this and also take necessary action against the service center
                                  Modern automobiles - maruti suzuki car dealer in hisar
                                  Modern automobiles-: opposite vidyut nagar, nh - 10, delhi road, hisar, haryana, 125005

                                  Regards
                                  Dinesh saluja
                                  [protected]
                                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                                    Rohan Pathare
                                    from Vasai-Virar, Maharashtra
                                    Jun 3, 2018
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                                    Address: Thane, Maharashtra
                                    Website: www.marutisuzuki.com

                                    Dear sir/ madam,
                                    Myself rohan pathare, i had purchased a suzuki dizire zdi+ manual version (Mh48 aw 2947) in the month of august in 2017. I purchased it from sai service (Vasai).
                                    Just when 2nd month was completed, there was some scratchy noise coming from wheels. As the noise was coming on continuous basis and i could feel slight vibrations at the time of braking, i approached the technician in sai service and told them the problem, they advised me that the noise was caused because of the moisture in the brake pads.
                                    Now after 6 months, the noise was severe, and vibration could be easily felt. When this problem became a daily headache, the car was just 6-7 months old and ran just 15104 km. This time when i approached the sai service center, vasai, they told me that its a severe case of brake disk where direct metal to metal contact was taking place between brake and the disk, damaging both the front disks severely. They were not ready to give me any claim from company. I had to spend 5035/- rs.
                                    Why i should expect such severe problem from my brand new car? And why cant company settle this up for me instead me paying extra for it? The car is handled just by me, no one else takes the car, i haven't driven it on rough roads, rough environmental conditions still why this problem occurred? Also now just after 1 and half month after i got it done, again same sort of noise is coming from the front wheels. Such thing is not expected from a giant and the most trusted brand like suzuki. Also when i left the car at sai service centre at the time of first service, a ganesha idol in silver which was on my dashboard was also stolen. I would say this was the worst experience i got from suzuki.
                                    I hope you draw your needful attention to this and help me out from this and getting a refund. I have enclosed a several photographs below kindly take a look.
                                    Maruti Suzuki India customer support has been notified about the posted complaint.
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                                      snmodi
                                      from Bengaluru, Karnataka
                                      Jun 1, 2018
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                                      Address: Bangalore, Karnataka, 560078

                                      Hi all, same case here. I am having really bad experience while applying sudden brakes or brakes at slow speed or on the downhill. They produce such bad noise that i don’t even want to apply brakes in my car. The new dzire zxi+ amt i bought just in march 2018 and since then it has been producing such bad noise. They took back my car on request a couple of times but still the same issue, the noise while applying brakes hasn’t gone at all. Kindly help.

                                      Regards,
                                      Siddharth
                                      Maruti Suzuki India customer support has been notified about the posted complaint.
                                      This is to inform that my new dzire is complaint, running kilometer is below 6500, due to gear tight and a narrow sound, give the vehicle to POPULAR VEHICLE SERVICE ATTINGAL, they were change the gear box. now the vehicle is more sound and gear is not working properly. i don want this vehicle
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                                        PRAVEEN BAJANTRI
                                        from Bengaluru, Karnataka
                                        Jun 1, 2018
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                                        Address: Dharwad, Karnataka

                                        Dear sir/ madam,

                                        I have booked a vehicle on last week of april 2018, with revenkar motors, hubli, karnataka and told that the vehicle shall be delivered on 20th may 2018 and failed to deliver then on 30th they have called saying that the vehicle is ready with all the accessories of rs. 23, 000/- without which they will not deliver. Name: praveen [protected]
                                        Maruti Suzuki India customer support has been notified about the posted complaint.
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