Maruti Suzuki India Complaints & Reviews

My bike is 10 months old. I had given for 5th service of my bike. Paid one.
They told some part needs to be changed and charged me 1300.
Now after service of my bike i am facing new problems. Petrol indicator not working. Chain issue.
Again i went service centre and reported he told it's fixed but still i am facing same issue.
Basaveshwara nagar service centre. Bangalore.
I get less time to follow up with this all.
Kindly help me

As per recent circular of maruti-suzuki company, there is a faulty dictated in new dzire and swift airbag controller unit manufactured in year 2018 and the same will be replaced on free cost

I bought a new dzire in the month of march-2018 having chassis no. Ma3czf63sjb282837 and engine no. K12mn2159071

Can you pls check whether my car has good / faulty airbag controller unit and revert

Hi,

I have lost my ray-ban sunglasses during service of my brezza car hr26cx4842 on 23 july 2018 at auto vibes (Dingo four wheels) rewari (Haryana). I have informed the service centre manager mr sumit but they are not accepting & not even showing cctv footage. I have called mr abhijeet service head of north zone in maruti for ncr but he could also not help me. Please let me to recover my loss.

Thanks
Pradeep kumar
[protected]

​hi team,

I am sureshkumar g, i own a vehicle maruti ciaz the model 2018 february and registration number tn 77 j8586. I got the appoint for my car 2nd service from vishnu cars private limited, alandur, chennai on 7th august 2018. Maruti service centre sent the person/driver to pick my car from my home on 7th august 2018 morning around 9 am ist. While pick my car from my home, the driver hit my car in apartment pillar and car back pumper got damaged and the incident happened because of driver negligence. After the incident drive said it’s completely my fault and he will replace the damage from his side.

Also, i have informed same incident with customer care manager. After the received the car from driver in service centre, works shop manger spoke to me regarding the damage and accept, they will do the replacement for the damaged back bumper in their own cost.

After that i did not received any updates from service centre about my car delivery etc. I called to work shop manager on 10th august 2018, he did not pick my call. Immediately i called to customer care manager and asked the updates about my care status and they said check and give call back. But i did not receive any call from customer care manager or service centre.
Again, i tried to reach work shop manager on 11th august 2018 and he picked the and said all works are done and ask me to visit service centre and verify the repair work. I went to service centre and checked my vehicle still pending with replacement of damaged back bumper. Again, i asked the work shop manager and he replied stating that, the body shop work will be completed tomorrow (12th august 2018) end of the day.
After that i moved back to my home. Evening around 5.30 pm ist, i received the call from customer care manager, she asked me to accept the damage replacement from my side with claiming the vehicle insurance itself. Otherwise they will do only repair in the damaged part.

I have attached the call conversation record for your references. Please check and do the needful.

Note: it's completely driver fault, why i should suffer for this incident.

Customer care manager: e. Geetha (+[protected]
Agm: p. Velmurugan (+[protected]

Service centre:
Vishnu cars private limited,
Authorized maruti sales, service and spare parts.
No.4, moorison 4th street, alandur, chennai – 600 016
(Near thillai ganga nagar subway).

Regards,
Sureshkumar. G
+[protected]

My name is manoj kumar
I purchased my maruti suzuki vitara brezza [ldi].
But d. D motors peeragarhi, new delhi. Make me fool by giving me a car without having any this mentioned in booklet of vitara brezza ldi.. They given us totally old model of this car.. Even chassis number of booking. & while they gives us is totally different please help me
My email : saurbh. [protected]@gmail.com

My maruti dezzire car which was purchased from m/s anand motors, chinhat branch, lucknow on 28 january 2018 was running smoothly but on 3rd august, car was parked on road outside the house. At night, when i opened the door, i saw that below the driving seat, some water was present. I suppose that there were some leakage inside the car, but after seeing inside i saw that the entire inner floor of the car was flooded with water
I could not understand the reason even after 6 days passed, even entire inner floor is wet. Kindly understand my problem and resolve it as soon as possible.
First free service of my car was on 24 february 2018
Details of my vehicle :
Regn no: up32jq4138, registered in the name of: uma shanker lal srivastava
Address: 3/343, virat khand, gomti nagar, lucknow (226010)
Mobile no: [protected]

Dear sir,
I’m pramod gour ([protected]). I have bought a car new swift dezire from jeevan motors bhopal on 31st of july 2018. After some days it running like an old car. I have escalated this issue to the dealer. They said, clutch plates would be change. My question is, how u can change parts of the newly sold car. These means car was not ok or not properly tested by the company. May be in future some other parts will have same problem.. I felt they give me an refurbished car. I want car replacement. Please do the needful.

I bought baleno delta in feb 2016. Till now i my car has completed 8500 km.

Suddenly ac of my car stopped cooling.

I took my car to sai service, andheri mumbai.

Their service advisor told me that, they will first check what is the issue (For checking cost is 3900 rs) and then will give me a call for my confirmation to go ahead or no (If there is any part change or something else)
I got a call same day evening that condenser of my car is damaged and it need to be replaced (Cost 4600)

Query :
1. I have not banged my car anywhere and car is just 2 year old (Approx. 8500 km), than how come my car condenser got damaged (As per my experience condenser get damaged only if car get banged from the front)
2. Does this cost 8500 rs (Checking price – 3900 + part replaced cost 4600) justify ac issue.
3. If condenser get damaged within 2 years without getting banged, than i think i got my car with faulty condenser in - built.

Dear team, i have a swift vdi with registered no-hr 10u 5005 and using almost 7 cars of maruti in my family. I always prefer maruti service centers for any kind of servicing and other works. I never ever installed even a nut from local market and from a local technician. I have always serviced my car from maruti service centre. This time also on 26th july, there is problem in clutch of my car and visited jagmohan motors, sonipat to fix it. After checking by technician, it is found that clutch is damaged and needs to replace. So i ask the service agent mr manish to change the same. After some time, clutch plate was replaced and service agent handover the car to me after paid the amount. But when i start driving the car after taking delivery, again i feel that there is huge vibration in clutch peddle and car. So again i go back to service centre and told the problem to mr manish. Then i came to know that one part of clutch is also faulty and needs to replace. Then again the another part also changed and again vehicle handover to me on same day by evening. But when again started driving the car till my home; again the same problem persist means vibration while operating the clutch. Also gear shifting is not smooth spl reverse and 3rd gear.
Secondly when i started driving car after this part replace, receiving noise from front left side suspension from where technician remove the tyre and open suspension part while replacing the clutch plate. So i park my car at my home and stop driving the same from the same day. I use my another car for whole week.
Then i again visited jagmohan motors on 4th aug to resolve the old problem and report the new problem as well. And show them the suspension problem. Then mr manish told me that stearing is faulty of your car and needs to replace. I really shocked to hear that suddenly how come the stearing is faulty where as not got any problem before this clutch plate replacement.
Same issue i have report to the workshop manager mr bhagwan sahai but his attitude also strange on me. He is totally a mad man even not have basic etiquette to handle a customer and even how to talk with a customer.

This is all happened due to totally untrained technician who was working on my car. First time clutch plate was also replaced by 3 attempts which still not works properly and after that this suspension problem. There are totally untrained and unprofessional manpower working at jagmohan motors, sonipat who doesn’t care about customer and his problem. They are just there to hide own mistakes and blame the same on customer.

I have purchased s-cross zeta version car at nexa palace at bangalore on 28/08/2017,
From the date of purchase observed that there is a problem in the audio system and speaker sound delivery problem and complained service dealer m/s mandovi motors pvt ltd bangalore.
Till today i have not resolution fro the service dealer or from the manufacturing company m/s maruti suzuki india in spite several discussions and complaint to customer care dept. And e mails to concerned departments
Please look in to this and resolve my issue as a premier brand customer i expect every in the product should be perfect to meet the customer needs.
Amount paid by the customer to be justified by the manufacturer and service provider

This is to bring to your notice that the noc of my maruti zen lx (E1)-gj06ah8025 purchased on 13/08/2003, which was financed by ge countrywide, is still pending from your side. My loan was completed in july 2008.

So please do the needful as soon as possible on my email as given below as i
Have to renew to the rto office

Email id : [protected]@gmail.com
My mobile no:[protected]

This could be more of a generic complaint. We normally see cars driving in water upto 1-2 feet and there is possible issue of engine damage due to water. My ciaz, our based on 31 dec 2016, was parked and due to rain there was almost 1-2 feet water. When i opened the doors of car it was filled with water upto 3 inches. How come this is possible. Is this some manufacturing defect?

Dear maruti suzuki,

This is anurag chauhan. I am very much dis-satisy by my car due to which i am suffering on daily basis. My vehicle registration no - up-14-df-1666 (Wagon-r-lxi). I also want to inform you that my car is only 1 year old and it seems like that it is 10 years old car. I requested many times to your service centers but my issue never solved yet. For your kind information, i will never suggest any of my family members, friends as well as my relatives that not to purchase the wagon-r car of your company name maruti suzuki because i dont want any other to struggle like me. I had lot of faith on your company even on the car like wagon-r but now-onwards i will never trust on any of your car as well as on your big brand name maruti suzuki.

In last, i request you to please resolve my issue as soon as possible.. And i am expecting a positive response from your end.

Thanks & regards
Anurag chauhan
Phone no - [protected]
Please call me on urgent basis to discuss the issue.

I have paid rs.95000/- to m/s. Aniksha motors, mettupalayam on[protected] and[protected] for purchase of suzuki gixxer motor cycle (Onroad price). He told delivery within one week. But the motor bike was given on[protected] without temporary registration. As on date they are not doing the registration formalities. I am unable to use the bike. The bike is idle in my house. Many times, i have contacted the dealer /manager mr. Rajesh. He is telling only lie. Not doing any help to the customer. I am really fed up with the purchase of this suzuki gixxer motor bike. It is a bitter experience for me. Kindly do the needful.

I am having a new car 1.5 year old and before the time of service we found that the car oil is very much black. And the service was done at nanda automobile gandhinagar. With car no dl08cap7107 and mobile no. [protected].

Previously also i found a problem in my car when i gave my car for repairing they didnt align my cars headlights properly. They are always at high beam.
Please resolve my problem coz these problems are very risky at night time.

Sir i have a maruti swift dezire car in which the enzine bonut is totally destroyed and dicky lock also dead i complained to bhatia and company and handover the car as on dated[protected] to bhatia and company dakania road kota rajasthan but after 8 days they make me fool by telling bonut is not available in the company it will take at least 2-3 months and they hand over back the car to me, so this is not good behavior of the company if your company don't take any action immediately than i will take a legal action against the company and your company will be liable for all kind of expenses related to the same.

My vehicle number bearing registration number ka05mw3826 which was delivered on 24/10/2017 by nexa dealer jayanagar, bangalore. The issue started with the brake noise when the vehicle reached 250kms. The service guy's informed it's due to the dust, rain and so on. It's a whistle like sound comes while applying brakes and also on reverse. The vehicle was taken to workshops 4-5 times and the issue is not solved.
This is highly dissatisfaction to the customer who has paid 10lakh to the car.
I am shocked that the techinicians are not able to rectify the issue and a poor quality of service. I am feeling like u people have cheated and delivered me a second hand vehicle by taking 10 lakhs rupees.
Worst vehicle ever seen.
I want this issue to be rectified with immediate effect.

Regards,
Chaitra kaverappa

Dear maruti team,
I have purchased s-cross zeta from mandovi motors pvt ltd nexa out let nexa palace bangalore delivery on 28/08/207.
From the day of purchase and during my stipulated service visit to mandovi service complained about my audio stem problem as its irritating while listening to the music at 50% audio level itself, there is no proper response got from the service provider or from maruti team in spite several follow-ups
Now finally the maruti team analysed the issue sitting at office and declared that its limitation of the product specification and its persistent in all the s-cross vehicle nothing can be done [as per the factory feed back its not a problem{audio recording of telephonic discussion and mail communication available with me]
As premium product marketing in a hi fi show rooms providing this type sub - standard, fittings by collecting premium cost from customer is cheating the customer is not acceptable.
Please do the needful support to resolve the issue on prioity

I had purchased swift dzire vxi amt car on 27/06/2018 (30/06/2018) for rs 8, 53, 974 including accessories from fortpoint automotive (Cars) pvt. Ltd, ghodbunder road, thane (W). I paid for a rear view camera with central mirror screen which the dealer has not provided till date.
The dealer is now dillydallying for the provision. I had sent an email to mr dadheech area manager of maruti suzuki but to no avail. He appears to be glove in hand with the dealer.
Now should i think that the maruti suzuki does not own any responsibility on behalf of dealers who can act arbitrarily and the company is interested to sell their product by hook or crook.
Do you not think that one month is enough time to wait.
A. M. Patil

Hello sir,

Mob: [protected]
Latest maruti complaint number: [protected]

I had purchased a new maruti car from rohan moters, sector - 5, noida, two months back. From the first day car's gear stuck while shifting. At the time of new car handover they told me that it will fix after car running.in the first service i again shared the same problem and than again they told me to run the car till second service, after second service again problem was same, i have already complaint two times in maruti but there are no resolution instead they are trying to push us to accept the defective car. Please help us.
I need new car or refund my whole money that is invested in the car.